Location: Morocco
Workplace: remote
About the Role
We are looking for detail-oriented Generative AI Analysts to support a variety of AI training, data annotation, evaluation, and quality review projects.
Project Details
Job Title: Generative AI Analyst - Arabic (Morocco)
Location: Remote (Morocco)
Employment Type: Freelance
Pay Rate: 4.5 USD / hour
Depending on the project, you may work with text, translations, audio, transcriptions, images, video, or other AI-generated content. Tasks and project requirements may vary based on the program you are assigned to.
Disclaimer
Projects are subject to client requirements and may change.
Completion of the application, assessment, and onboarding process does not guarantee assignment to a specific project or a minimum amount of work.
This is a human-in-the-loop AI training environment. The use of generative AI tools is prohibited unless explicitly authorized for a specific project.
All work must be completed independently using your own knowledge and judgment.
You must comply with all data privacy, security, and confidentiality requirements. Do not store, copy, or share project data outside approved tools and channels.
What You’ll Do
Review, evaluate, and validate AI-generated content and data according to project guidelines.
Compare AI-generated outputs and identify the most accurate, relevant, or high-quality result.
Identify errors, inconsistencies, omissions, and quality issues.
Annotate, categorize, or label text, audio, images, video, or other data where required.
Provide clear written feedback or justifications for your evaluations.
Complete assigned tasks independently and within established timelines.
Follow project and client guidelines consistently and maintain a high level of accuracy.
Attend live office hours and training sessions to familiarize yourself with project guidelines, clarify questions, and prepare for task assignments.
Requirements:
Native-level fluency in Arabic (Morocco) (written and spoken)
.
Experience in
Generative AI evaluation, data annotation, translation, linguistics, content quality review, transcription, data labeling, or a related field
is preferred.
Strong English proficiency and written communication skills.
Excellent attention to detail, critical thinking, and judgment.
Ability to follow detailed guidelines and apply evaluation criteria consistently.
Comfortable working independently with structured, repetitive tasks.
Familiarity with annotation or evaluation platforms is a plus.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Canada
Workplace: remote
About the Role
We are looking for detail-oriented Generative AI Analysts to support a variety of AI training, data annotation, evaluation, and quality review projects.
Project Details
Job Title:Generative AI Analyst - French (Canada)
Location: Remote (Canada)
Employment Type: Freelance
Pay Rate: 20USD/per hour
Depending on the project, you may work with text, translations, audio, transcriptions, images, video, or other AI-generated content. Tasks and project requirements may vary based on the program you are assigned to.
Disclaimer
Projects are subject to client requirements and may change.
Completion of the application, assessment, and onboarding process does not guarantee assignment to a specific project or a minimum amount of work.
This is a human-in-the-loop AI training environment. The use of generative AI tools is prohibited unless explicitly authorized for a specific project.
All work must be completed independently using your own knowledge and judgment.
You must comply with all data privacy, security, and confidentiality requirements. Do not store, copy, or share project data outside approved tools and channels.
What You’ll Do
Review, evaluate, and validate AI-generated content and data according to project guidelines.
Compare AI-generated outputs and identify the most accurate, relevant, or high-quality result.
Identify errors, inconsistencies, omissions, and quality issues.
Annotate, categorize, or label text, audio, images, video, or other data where required.
Provide clear written feedback or justifications for your evaluations.
Complete assigned tasks independently and within established timelines.
Follow project and client guidelines consistently and maintain a high level of accuracy.
Attend live office hours and training sessions to familiarize yourself with project guidelines, clarify questions, and prepare for task assignments.
Requirements:
Native-level fluency in French (Canada) (written and spoken)
.
Experience in
Generative AI evaluation, data annotation, translation, linguistics, content quality review, transcription, data labeling, or a related field
is preferred.
Strong English proficiency and written communication skills.
Excellent attention to detail, critical thinking, and judgment.
Ability to follow detailed guidelines and apply evaluation criteria consistently.
Comfortable working independently with structured, repetitive tasks.
Familiarity with annotation or evaluation platforms is a plus.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
How to Apply?
Apply now by answering a few quick questions to join our database and become part of our growing community.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re looking for a Design Engineer who lives at the intersection of design and code. You’ll sit directly with the Product Design team, alongside a group of designers who are AI-first builders, that work across a range of tools and constantly explore new workflows.
You’ll help prototype, build, and polish the experiences across the Dashboard, Admin Portal, AuthKit, Atlas, and more. You’ll help bring ambitious ideas to life by prototyping directly in code, validating with customers, and shipping production experiences with a high bar for craft. Your work reaches past the product itself: you’ll contribute to our design system and help improve how everyone at the company builds.
Responsibilities ✔️
- Build production-quality components and interactions across WorkOS products
- Prototype concepts, build new products, and experiment with new interaction patterns
- Raise the quality of WorkDS, our design system, by improving performance, state, accessibility, and interaction behaviour
- Work alongside product teams to test your ideas with customers directly and make sure what ships is right
- Work in the open, sharing work in progress early, pulling others in to get to the right answer faster
- Improve how the company builds, through design system contributions and agent instructions
Qualifications 🌟
- You have an eye for design details, care deeply about craft, and have a history of shipping polished products
- You can articulate why you made a design decision, not just what you made. You think through alternatives, weigh tradeoffs, and consider how your choices affect the entire product.
- You account for real-world complexity — edge cases, error and empty states, accessibility, and technical constraints — without letting process slow you down. You ship, learn, and iterate.
- You’re equally comfortable in code as you are in Figma/Paper and work across tools to refine your explorations, while also being excited to explore new tools and workflows and share what you learn with the team.
- You work AI-first and have refined how you do it, are able to achieve high-quality output, and share your workflows with others
- You spot design gaps across the product and fix them without waiting to be asked. You default to showing work early, sharing prototypes in the open, and pulling in others to get to the right solution faster.
- Experience working on small teams in high-agency, fast-paced environments
- Bonus: Experience with our stack of TypeScript, React, and Radix
- Bonus: Experience with developer tools, enterprise software, or other technical products
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Technical Writer III (Leader) to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government client's test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Technical Writer III (Leader) will serve as the working leader for technical writers supporting Department of Defense research, development, test and evaluation activities. The role will lead and review technical writing efforts and develop, edit, and produce technical and administrative publications in accordance with government standards and requirements.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Serve as working leader to technical writers and review completed work products.
Develop, write, and edit reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications.
Apply regulations and policies affecting government publications, publishing concepts, practices, standards, and current publishing technology.
Work with technical terminology, specialized jargon, document formats, and multimedia formats.
Organize technical material and complete writing assignments according to established standards for order, clarity, conciseness, style, and terminology.
Review published materials and recommend revisions or changes in scope, format, content, reproduction, and binding methods.
Maintain records and files of technical writing products and revisions.
Incorporate photographs, drawings, sketches, diagrams, charts, web links, graphics, and video into publications.
Coordinate typing, duplication, and distribution of materials.
Assist in the development of speeches, articles, and public or employee relations releases.
Edit, standardize, and revise materials prepared by other writers or technical personnel.
Develop technical materials concerning work methods and procedures, including the installation, operation, and maintenance of machinery and other equipment.
Qualifications
Bachelor's degree in English, Journalism, Communications, or another scientific discipline.
Minimum of six (6) years of technical writing experience supporting Department of Defense research, development, test and evaluation (RDT&E) programs.
Minimum of five (5) years of leadership experience.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$110,000
—
$205,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Program Manager to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Program Manager will have overall responsibility for contract performance and serve as Dexis' primary point of contact with the government client. The Program Manager will oversee personnel, staffing, workforce planning, training, resources, and the delivery of technical and operational support across the program, with authority to make decisions regarding contract performance.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Provide overall management and administration of the contract in accordance with contract requirements.
Provide innovative approaches to team management.
Ensure deliverables, products, services, and personnel meet or exceed government needs and expectations.
Lead quality assurance and technical excellence of work; ensure deliverables and products are delivered on time and of quality acceptable to both client and Dexis.
Serve as the primary point of contact with the government client and exercise authority to act and make decisions on behalf of Dexis regarding contract performance.
Oversee personnel staffing and workforce management to ensure adequate resources are available to meet mission and workload requirements.
Collaborate with government personnel on long-range workforce planning, including staffing, training, assignments, and resource availability.
Oversee program support involving data collection, coordination, compilation, review, and reporting for automotive, combat, electronic, general equipment, and ordnance materiel undergoing testing.
Oversee data transcription and processing and the preparation and editing of government correspondence and technical reports.
Ensure compliance with applicable safety, security, operational regulations, procedures, and contract requirements.
Keep abreast of Army, testing, and data trends.
Maintain positive team morale and culture.
Ensure continuity of workforce training and development.
Manage personnel and resources to maintain continuity of operations and meet changing mission requirements.
Manage requirements involving unusual hours of operation and other workforce or operational issues affecting contract performance.
Other duties as assigned.
Qualifications
Bachelor's degree in a scientific, engineering, or technology discipline.
Minimum of seven (7) years of data collection experience in a test and evaluation environment.
Minimum of five (5) years of experience supervising 50 or more personnel in a technical environment. Supervisory experience must include responsibility and authority to hire, direct, assign, promote, reward, transfer, discipline, or remove employees; address employee grievances; or effectively recommend such actions using independent judgment.
Must possess an active Secret security clearance.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$115,000
—
$225,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Data Collector VI (Leader) to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Data Collector VI (Leader) will serve as the working leader for data collection personnel, managing daily resource scheduling, workforce training, technical oversight, and data quality. The role provides hands-on guidance to data collection personnel and supports planning and execution of test activities both in Aberdeen and at remote test locations.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Prepare and manage the daily schedule of data collection resources.
Train personnel on data collection procedures and policies for work performed in Aberdeen and at other test locations.
Provide guidance and oversight in the development of structured data collection training for new personnel.
Provide leadership, technical advice, and assistance to lower-level data collection personnel.
Monitor work in progress and instruct personnel on specific tasks, job techniques, written instructions, reference materials, and procedures.
Identify problems in data collection techniques and recommend solutions.
Ensure test data meet project requirements and government standards for quality assurance, completeness, accuracy, and timeliness.
Perform weekly 100% quality assurance reviews of data from assigned projects, with projects reviewed on a rotational basis.
Return unacceptable work and counsel personnel regarding deficiencies.
Serve as a liaison between data collection personnel and Data Quality/government personnel when technical or personnel issues arise.
Provide input to the Program Manager regarding employee performance.
Use and provide assistance with applicable hardware and software, including ODIN, Microsoft Office, web-enabled data management systems, and, as required, Cognos reporting tools.
Provide advice and assistance during test project planning meetings regarding data collection support requirements.
Perform job functions at sites other than Aberdeen as required.
Qualifications
Must have a GPA of 2.5 or higher in each individual discipline of math and science and a GPA of 3.0 or higher in high school English or a GPA of 2.5 or higher in college English from an accredited high school or university. The minimum high school diploma requirement will not be waived for an equivalency degree.
Must meet one of the following education and experience combinations: (1) Bachelor's degree in a scientific, engineering, or technology discipline and three (3) years of experience performing RAM/ILS or similar data collection involving military or nonmilitary equipment and associated maintenance concepts; (2) Associate's degree in a technical area and five (5) years of experience performing data collection involving military or nonmilitary equipment and associated maintenance concepts; or (3) seven (7) years of experience performing RAM/ILS or similar data collection involving military or nonmilitary equipment and associated maintenance concepts.
Minimum of three (3) years of leadership experience in the same or a similar discipline.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$65,000
—
$136,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Data Collection Manager to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Data Collection Manager will manage the administrative and technical activities of data collection, computer operations, and range scheduling personnel. The Data Collection Manager will oversee recruitment, hiring, training, workforce planning, resource availability, and data quality, and will serve as Deputy to the Program Manager.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Manage the administrative and technical activities of data collection, computer operations, and range scheduling personnel.
Oversee recruitment, hiring, and training to ensure qualified resources are available to meet government requirements and execute workload.
Collaborate with government personnel on long-range workforce planning, including staffing, training, assignments, and resource availability.
Provide leadership, technical advice, and assistance to personnel supporting data collection, computer operations, and range scheduling activities.
Ensure test data meet project requirements and government standards for quality assurance, completeness, accuracy, and timeliness.
Counsel employees on administrative and technical matters.
Identify complex problems involving data collection techniques and staffing resources and recommend solutions.
Serve as Deputy to the Program Manager.
Qualifications
Must have a GPA of 2.5 or higher in each individual discipline of math and science and a GPA of 3.0 or higher in high school English or a GPA of 2.5 or higher in college English from an accredited high school or university. The minimum high school diploma requirement will not be waived for an equivalency degree.
Must meet one of the following education and experience combinations: (1) Bachelor's degree in a scientific, engineering, or technology discipline and five (5) years of experience performing RAM/ILS or similar data collection involving military or nonmilitary equipment and associated maintenance concepts; (2) Associate's degree in a technical area and seven (7) years of experience performing data collection involving military or nonmilitary equipment and associated maintenance concepts; or (3) nine (9) years of experience performing RAM/ILS or similar data collection involving military or nonmilitary equipment and associated maintenance concepts.
Minimum of five (5) years of supervisory experience in the same or a similar discipline. Supervisory experience must include responsibility and authority to hire, direct, assign, promote, reward, transfer, discipline, or remove employees; address employee grievances; or effectively recommend such actions using independent judgment.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$85,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Computer Operator V (Leader) to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government's test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Computer Operator V (Leader) will provide senior technical and operational leadership for computer operations supporting test execution and data management activities. The role will support functional users, manage complex electronic data-entry and reporting requirements, troubleshoot data systems and software, and provide technical guidance and training to computer operations personnel and other users.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Support functional users of computer systems by accepting processing requirements and directing program execution of requirements.
Assist government leadership with project control and workload scheduling.
Set up, maintain, and recommend improvements to customized electronic data-entry forms for complex test projects.
Use web-enabled data management systems such as ODIN and VDLS to track and monitor data flow.
Use reporting tools such as Cognos to query databases and produce professional reports based on user requirements.
Monitor daily data flow to identify errors or anomalies and coordinate corrective action.
Work with users and representatives of other test agencies to develop requirements related to systems under test.
Determine whether requirements require new software or enhancements to existing programs.
Coordinate with database administrators and provide technical assistance in the use of database management software.
Assist in developing user guidance, including handbooks, training manuals, and operating instructions, and identify opportunities to streamline existing procedures.
Troubleshoot ODIN and other applicable software applications.
Provide technical assistance to lower-level computer operators, government personnel, contractors, and personnel from other test agencies in resolving database and software issues.
Conduct or participate in briefings, software training, meetings, and conferences.
Support maintenance and repair of laptop computers, ensure warranty procedures are followed, and issue required laptops to personnel before assignments.
Operate in Secret environments in accordance with applicable security procedures and regulations when required.
Qualifications
Must meet one of the following education and experience combinations: (1) Bachelor's degree in Computer Studies or a related field such as Information Technology, Information Management Systems, or Computer Technology and six (6) years of experience; (2) Associate's degree in Computer Studies or a related field and eight (8) years of experience; or (3) ten (10) years of experience using data-entry software tools in a Windows environment and industry-standard reporting tools such as IBM Cognos, Microsoft Access, or Crystal Reports.
Minimum of five (5) years of leadership experience.
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$152,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We’re building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we’re growing our support team to ensure we can continue to provide delightful experiences for our users every day.
We're looking for creatives at heart that can pick up new tools fast, hold up under high ticket volume without losing quality and identify solutions vs. just clearing the queue. If that's you, read on!
WHAT YOU’LL DO
- Work through a high volume of inbound support tickets across Free, Standard, Pro and Unlimited plans with speed and accuracy
- Handle escalations from our AI support layer with sharp judgement on what needs a human and what doesn't
- Identify patterns across tickets and proactively surface them to the product team- not just reporting, but also offering thoughtful recommendations based on what you're seeing
- Help identify opportunities to maintain or build self-service content: help docs, short-form videos, FAQs, etc.
- Engage with the Runway community on Discord and other forums
- Contribute directly to process improvements and automation, including building things yourself when the opportunity is there
- Triage complex technical issues for escalation to Enterprise support
- Live troubleshoot within the Runway platform as needed
WHAT YOU’LL NEED
- You're already comfortable in tools like Notion, Slack, Zendesk (or similar), Google Workspace and AI platforms
- Strong written communication: clear, direct, and thoughtful at volume
- A learn-by-failing mentality, when you hit something unfamiliar, you have an experimental mindset
- Natural curiosity about how products work, why users get confused, and what could be done better
- Comfort managing your own work in a fast-moving environment- high ownership and high autonomy
- Data driven mindset: you notice patterns and know how to communicate them
- 1-3 years in customer support, operations, or technical role
- Expertise and/or interest in the creative space, AI or both
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful people in this role don't just keep up- they set the pace. They move through 60, 80, even 100+ tickets in a day without letting quality slip. They're reading the queue, not just clearing it. They notice what keeps surfacing and do something about it, a message to product, a doc, sometimes something they built themselves. They show up with ideas no one asked for yet.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
Please note: For this role, we are only able to hire in the United States.
ABOUT THE ROLE
As the search landscape shifts and our market gets more crowded, Help Scout is investing more than ever in paid and performance marketing to accelerate signups, expand brand awareness, and diversify how we reach customers.
It's an exciting time to be here. We've got a best-in-market product story, strong creative assets, and stellar copywriting. What we need now is a strategic owner to take our performance marketing motion from early-stage to a durable growth engine that fuels our self-serve, product-led, and sales-assisted growth. You'll report to the VP of Marketing, setting and executing the strategy for how Help Scout invests in paid channels while building deep partnerships across Marketing, Sales, Product, Support, and company leadership.
In this role, you will:
- Own performance marketing strategy. Set the quarterly and long-term strategy for how paid, lifecycle, and conversion work together to hit the signups number, defining what's needed from each channel and building the plan B when something's off. You'll be the person leadership turns to for the full picture of paid performance.
- Move Help Scout upmarket. Own iteration of ad copy, creative, bidding strategy, and budget allocation across paid search and display, and set the bar for how we drive both our horizontal motion for volume and our vertical motion for larger deals.
- Build the business case for new channels. Identify and evaluate new channel investments, paid social, affiliate, direct mail, OOH, and drive alignment with leadership on where to place new bets and how to measure them.
- Partner on pipeline outcomes. Work closely with Sales and RevOps to connect paid spend to pipeline and revenue, not just top-of-funnel volume, and make sure channel investment decisions reflect what's actually converting downstream.
- Partner to grow organic and paid in harmony. Work with content, social, SEO, and AEO to make sure paid and organic acquisition reinforce each other rather than compete for the same ground.
- Represent Help Scout's performance marketing point of view. Bring an informed perspective on where the paid landscape is heading, and use that expertise to keep Help Scout ahead of a crowded, competitive market.
- Own our presence in AI-driven discovery. As search shifts toward AI overviews and LLM-based answers, you'll define how Help Scout shows up in that landscape alongside traditional paid and organic search.
- Shape the future of the function. This is currently an individual contributor role with agency support. You'll build the roadmap for what performance marketing needs to look like over the next 12-18 months, including where headcount should come in as the motion scales.
ABOUT YOU
- You have at least 7+ years in performance or growth marketing, including experience owning strategy for a B2B SaaS company.
- You have significant experience in paid/performance marketing, with a track record of owning strategy for B2B SaaS companies – not just executing campaigns.
- You're an expert across paid channels and know the search landscape and the benchmarks that matter (PPC, CPM, ROAS), and you can identify which channels and investments matter most for the business right now.
- You have a scrappy, results-driven mindset. You're comfortable working with ambiguity, a modest budget, and a lean marketing team, and you know how to out-creative the competition while also spending in the right way to drive results.
- You have strong analytical skills, with deep experience in tools like Google Analytics, Google Tag Manager, and attribution platforms, and you know how to turn data into a clear recommendation for leadership.
- You know how to run rapid experimentation and adapt strategy based on what the data tells you – and you have a plan B ready before you need it.
- You use AI tools daily to improve your output, and you can point to specific examples where AI changed the speed, quality, or scale of what you delivered.
- You have excellent verbal and written communication skills, know how to communicate and build relationships across a remote, async organization, and can present insights and strategy to senior leaders and cross-functional teams.
- Bonus: you have experience managing an agency and/or direct reports to execute a paid marketing strategy.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: EMEA Remote
About
Customer.io
Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, I'm Matt Lane, Manager of Account Management at
Customer.io
, and I'm looking for a Senior Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.
This role is open to candidates based in the UK or Ireland only.
What we value
Commercial ownership — you treat your book of business like it's yours, because it is
Forecasting discipline and data-driven decision-making, not gut feel
Multi-threaded relationships — you build trust across the org, not just with one champion
Expansion through value, not feature gates or mechanical levers
Close partnership with Customer Success — you see CS as a collaborator, not a handoff
What you'll do
Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation
Drive growth by helping customers adopt
Customer.io
more strategically, identifying new use cases and articulating ROI clearly
Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology
Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor
Partner closely with Customer Success on account health and with Sales on expansion deals
Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward
What we're looking for
3+ years in Sr. Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)
Experience managing $5m ARR, predominantly in the MM space
Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation
A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own
Comfortable pulling usage data, tracking health scores, and building your own dashboards
Strong communicator — clear and persuasive with both technical and non-technical stakeholders
Based in the UK or Ireland
Compensation & Benefits
We believe in transparency. Starting salary for this role is $151,700k - $212,00k OTE USD(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
Take-Home Assignment
1-hour Assignment Review Call with the team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As an Account Executive on the Commercial Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business.
You will manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities. You will learn to recognize which customers need immediate attention, which signals point to growth, and where proactive outreach can create new commercial opportunities.
This is a true closing role. You will own revenue outcomes, run sales cycles, negotiate renewals and expansions, and build pipeline within your portfolio. You will also learn how to operate at scale, using customer data, automation, AI, and repeatable workflows to focus your effort where it can have the greatest impact.
This role is an ideal next step for an emerging seller who is ready to move into full-cycle account ownership. You may have developed your skills in an SDR or BDR role, renewals, account management, customer success, or another customer-facing position. What matters most is that you are commercially driven, eager to learn, and ready to take ownership of a number.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Own the commercial relationship for a portfolio of existing Vercel customers.
Manage the renewal process from early preparation through negotiation and close, protecting recurring revenue and identifying risk before it threatens the relationship.
Build expansion pipeline by prospecting within existing accounts, reaching new stakeholders, developing champions, and uncovering new teams, applications, and workloads.
Run discovery, demonstrations, commercial conversations, and negotiations across a range of renewal and expansion opportunities.
Use customer signals, product usage, account data, and business context to prioritize the right action across a large portfolio.
Re-engage customers with limited activity or unclear growth indicators and develop hypotheses for how Vercel can create additional value.
Build relationships with developers, engineering leaders, product teams, procurement partners, and business stakeholders.
Partner with Solutions Architects, Developer Support, Customer Success, Product, and other internal teams to help customers achieve meaningful outcomes.
Maintain accurate account plans, opportunity details, forecasts, renewal timelines, and next steps in Vercel’s systems.
Use automation, AI, and repeatable workflows to operate efficiently and deliver thoughtful customer engagement at scale.
Share what you learn and help the team develop scalable plays for renewals, risk mitigation, customer re-engagement, and expansion.
Develop the technical and commercial skills required to grow into increasingly complex accounts and sales opportunities.
What you need
We are looking for someone who is ready to take the next step into full-cycle selling and account ownership.
You might be a great fit if you have developed your skills through an SDR or BDR role, renewals, account management, customer success, sales, or another customer-facing position.
In practice, this looks like someone who:
Is motivated by owning a revenue target and being accountable for measurable outcomes.
Has experience generating pipeline through thoughtful, personalized outreach.
Can manage a high volume of accounts, priorities, and deadlines without losing attention to detail.
Is comfortable initiating conversations, asking direct questions, and creating momentum where little currently exists.
Learns complex technical products quickly and is curious about how modern web applications and AI products are built.
Can connect customer needs to business value and communicate clearly with both technical and non-technical stakeholders.
Demonstrates sound judgment about where to spend time and when to ask for support.
Is organized, reliable, and disciplined in managing opportunities, renewals, forecasts, and follow-up.
Is coachable and actively seeks feedback as a way to improve.
Brings a team-first mindset, low ego, and a willingness to contribute wherever needed.
Acts proactively and does not wait to be told what needs attention.
Is resilient, resourceful, and energized by working through accounts where the path to growth may not be immediately obvious.
You do not need to arrive as an expert in Vercel or web infrastructure. You do need to be excited to learn, willing to go deep, and able to translate that learning into better customer conversations.
Bonus if you
Have experience as an SDR or BDR in a technical, developer-focused, cloud, infrastructure, or product-led growth company.
Have owned renewals, expansion opportunities, or a revenue target.
Have experience progressing and closing smaller commercial opportunities.
Have worked with developers, engineering leaders, product teams, or other technical buyers.
Have experience using tools such as Salesforce, Outreach, Gong, LinkedIn Sales Navigator, or ZoomInfo.
Experiment with AI, automation, or self-built workflows to improve how you work.
Aspire to grow into larger accounts, more complex sales cycles, or future leadership opportunities.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $174,000-$221,000 OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better.
Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact.
ABOUT THE ROLE
You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role.
Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs.
Note: This role is open to US-based applicants only.
WHAT YOU'LL DO
- Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow.
- Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator.
- Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job.
- Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship.
- Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job.
- Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way
- Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap
- Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group
WHAT WE'RE LOOKING FOR
- You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience
- You've shipped AI-powered products and you understand how they succeed and fail
- You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers
- You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout .
- You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them
- You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs.
- You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make
- You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction
- You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it
- You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work
- You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not
- You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward
- You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
About the company
We are building business-focused media across popular social platforms.
Responsibilities
— Conduct research in English: find relevant information, organize it clearly, and draw conclusions from it;
— Find, evaluate, and implement new tools and services;
— Work with social media platforms: publish content and analyze performance metrics;
— Source freelancers, including video editors, designers, lawyers, and other specialists;
— Assign tasks to our English-speaking team and oversee the quality of their work;
— Improve existing workflows and guidelines, and create new ones when needed.
Requirements
— You must be based outside Russia;
— At least 2 years of experience as a business assistant, business analyst, product or project manager;
— English proficiency at C1 level or above, with the ability to communicate confidently with English-speaking freelancers and research and analyze information from English-language sources;
— Ability to independently figure out new tools and processes.
What we offer
— Full-time;
— Fully remote work;
— Payment terms will be agreed upon with the successful candidate.
Location: Sofia City, Bulgaria
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are seeking a highly skilled Senior Technical Recruiter to support Capital.com’s continued growth and evolving hiring needs. This role is responsible for managing the end-to-end recruitment process, sourcing and attracting top talent, and serving as a strategic business partner to hiring managers and stakeholders across the organisation.
Responsibilities
End-to-End Recruitment Process:
Manage the full recruitment lifecycle, from initial job requisition to offer acceptance. Develop and implement effective recruitment strategies to attract top engineering talent.
Sourcing:
Proactively source and identify potential candidates using various methods, including job boards, social media, networking events, and direct outreach. Maintain and develop a strong pipeline of qualified candidates for current and future engineering roles.
Business Partnering:
Serve as a trusted advisor and business partner to engineering stakeholders, providing guidance on recruitment best practices and market trends. Build strong relationships with hiring managers to understand their hiring needs and provide tailored recruitment solutions.
Candidate Experience:
Ensure a positive candidate experience throughout the recruitment process, from initial contact to onboarding. Provide timely and constructive feedback to candidates.
Reporting and Metrics:
Provide regular updates and reports to stakeholders on recruitment progress and outcomes. Utilise data to identify areas for improvement and implement changes as needed.
Agency Management:
Collaborate with recruitment agencies to supplement sourcing efforts. Ensure agency-referred candidates meet the company's standards and requirements.
Requirements
Proven experience in
end-to-end recruitment
, ideally within a fast-paced, international or high-growth environment.
Experience hiring for different level of positions within the IT department.
Excellent sourcing, networking, and relationship-building skills.
Ability to manage multiple priorities and deliver high-quality results in a fast-paced environment.
Strong communication and interpersonal skills.
Familiarity with applicant tracking systems (we use Lever) and recruitment software.
Availability to work in hybrid working model from our office in Sofia.
Business level proficiency in English or above (equivalent to B2 or above in CEFR)
Native or fluent Bulgarian.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: San Francisco, CA; Boston, MA; New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About The Role:
We’re looking to add a frontend engineer to develop and enhance new features on LangSmith, working on our enterprise platform product for LLM application observability, testing, and debugging.
*This role can be based in our San Francisco, New York, or Boston office. Employees within commuting distance work from the office five days per week. Candidates who live outside commuting distance (e.g. >1hr each way), may be eligible for hybrid arrangements depending on location and role requirements.
What You Will Do:
- Develop new user-facing features using React & Typescript
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability
What You Will Bring:
- 2+ years of Front-end engineering experience with strong proficiency in React, JavaScript and TypeScript
- Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn
- Familiarity with REST APIs and experience working closely with fullstack and backend engineers
- Knowledge of modern authorization mechanisms, such as JWTs
- A passion for user experience, design and building clean, engaging, and intuitive interfaces
- Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders
- The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company
- An ownership mind-set. You are self-driven and look for opportunities to make an impact.
- Strong computer science fundamentals, ideally with a degree in computer science or related field
Compensation
- Annual salary range: $160,000-$195,000 USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote
Workplace: remote
We're looking for a Senior Backend Engineer to join our backend team at Zerion.
This team builds and evolves the backend systems at the core of our products and customer-facing solutions.
In this role, you'll design and operate distributed systems, work with Web3 infrastructure, and collaborate closely with product, support, and the clients building on our API to deliver reliable, scalable solutions.
We value strong ownership, thoughtful system design, and a high bar for code quality.
If you enjoy building solid systems, moving fast without cutting corners, and using AI as a core part of how you work, you'll feel right at home with us.
What You’ll Do
Design, build, and maintain
scalable distributed backend systems
powering platform and product capabilities.
Own
backend services end-to-end
: from architecture and implementation to monitoring and long-term reliability.
Work closely with
product and engineering peers
to actively shape product decisions — not just execute specs.
Scope
solutions with the clients
building on our API: turn a vague request into a concrete proposal, and the proposal into a plan the team can build.
Build and evolve
Web3 platform backend components
, including protocol integrations, support for newly emerging blockchain networks, and reliable interactions with smart contracts.
Ensure
high standards of code quality
, performance, security, and observability.
Operate comfortably in a
fast-paced startup environment
, balancing speed and correctness.
Use AI as a core part
of your engineering workflow — designing, reviewing, debugging and shipping with it. This is how the team works day to day, not an experiment we're running.
Contribute to
technical discussions
, reviews, and mentorship within the engineering team.
What We’re Looking For
5+ years
of experience designing and building
distributed backend systems
.
Strong knowledge of
algorithms, data structures, and software design patterns
.
Comfortable working in a
fast-paced startup environment
.
Strong desire to
actively contribute to product evolution
, not just implementation.
Comfortable
working directly with customers
— hearing a vague problem and coming back with a concrete proposal.
Hands-on,
daily use of AI in your engineering work
. You should be able to talk concretely about where it has changed how you build, and where you've learned not to trust it.
High standards for
code quality, system reliability, and user experience
— you care about getting it right, not just getting it done.
Strong
ownership mindset
— you take responsibility for outcomes, not just tasks.
Clear and proactive
communication
in a distributed team.
Pragmatic decision-making: knowing when to
move fast vs. go deep
.
Ability to
learn quickly and adapt
.
Technical Skill Set
Excellent knowledge of
Golang is a plus, not a blocker.
Experience with
containerized systems
: Docker & Kubernetes.
Experience with
databases
:
SQL: Postgres
NoSQL: MongoDB, Cassandra
Experience with
monitoring and observability tools
: Sentry, Prometheus, Grafana.
Hands-on experience with
AWS (Amazon Web Services)
.
Experience with
Python 3
.
Comfort experimenting with and integrating
AI-assisted workflows
into daily engineering work.
Bonus Points
Hands-on Web3 experience:
Blockchain systems, dApps, Smart contracts.
Prior experience in a
startup environment
that emphasizes
trust and autonomy
.
Located in
time zones close to Europe
for smoother collaboration.
Collaborative mindset
and respect for different perspectives.
Curiosity and willingness to
challenge existing solutions
when better ones exist.
Interview Process
Screening Call
– 30 minutes
Hiring Manager Interview
– 45 minutes
Technical Interview
– 90 minutes (includes a real-world challenge where you'll work with AI tools directly)
System Design Interview
– 90 minutes
Team Interview
– 60 minutes
Founders Call
– up to 60 minutes
Reference Check
Why You Should Join
Company Overview
Zerion API
Trusted by 50+ top crypto and fintech brands
Powering 2k+ active clients monthly
Over 10B total requests processed
A lean, senior AI-native team shipping at outsized scale
Zerion Wallet
1.7M+ active funded wallets
27.6M+ transactions
2.5B+ transaction volume
416K+ unique holders of Zerion DNA NFT
Culture: Our culture shines through in our strong team engagement and impressive retention, showing just how much we value creating a workplace where people truly want to stay and thrive.
People: Collaborate with some of the most driven and intelligent individuals in the crypto space.
Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits.
Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule.
Remote Work Essentials: We provide all the necessary software and equipment to ensure you're fully equipped to work from home comfortably and efficiently.
Stock Options: Contribute to Zerion's success and watch your stock options become valuable.
Travel: Connect with your teammates around the world at industry events and our annual team offsite.
Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.
To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Zerion is not responsible for any fees or charges associated with unsolicited resumes.
We read every application in full before moving forward - as part of that, please include the word WATERMELON somewhere in your answer to the application question below
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
The Next.js team builds the open source framework that powers millions of applications and shapes how developers build for the web. Our work sits at the intersection of React, framework architecture, developer experience, infrastructure, performance, and production reliability.
We are looking for an Engineering Team Lead to help build and lead a team working on Next.js. This is a hands-on player/coach role for an experienced engineer who wants to remain close to the code while helping a small team do its best work.
You will be an engineer first and a manager second. You will contribute directly to the framework, lead major technical initiatives, review code, debug complex production issues, and help make architectural decisions. You will also support the engineers around you through clear direction, thoughtful feedback, and practical coaching.
This is not a traditional people management role. You will spend the majority of your time on technical leadership and engineering execution. You should be comfortable owning difficult parts of the codebase while creating enough context and clarity for others to move quickly.
You will work closely with Product, Design, and engineers across Vercel to guide the evolution of Next.js across rendering, caching, routing, build systems, and developer tooling.
What you'll do
Build and ship Next.js:
Write production code, review pull requests, debug difficult issues, and contribute directly to the framework and its supporting systems.
Lead major technical initiatives:
Take ownership of complex projects from initial exploration through architecture, implementation, rollout, and production follow-through.
Set technical direction:
Make sound architectural decisions across rendering, caching, routing, build systems, runtime behavior, and developer tooling.
Stay close to real problems:
Investigate performance regressions, production failures, and developer pain points. Turn what you learn into practical improvements to the framework.
Raise the engineering bar:
Establish strong patterns for code quality, testing, performance, reliability, observability, and incremental delivery.
Coach through the work:
Help engineers grow through pairing, design reviews, code reviews, technical feedback, and shared ownership of challenging problems.
Provide focused people leadership:
Set clear expectations, give candid feedback, support career development, and help maintain a high-trust and accountable team.
Improve team execution:
Create lightweight planning and decision-making practices that clarify ownership, reduce unnecessary coordination, and help the team ship consistently.
Partner across Vercel:
Work with Product, Design, Infrastructure, Developer Experience, and other engineering teams so framework changes integrate cleanly across the Vercel platform.
Champion open source:
Work in public, engage thoughtfully with contributors, and balance community needs with the team’s product and technical priorities.
Help grow the team:
Participate in recruiting, assess technical talent, and help new engineers become productive in a complex codebase.
What you need
You have 8+ years of software engineering experience and remain highly effective as a hands-on engineer.
You have led engineers or small technical teams, whether as a team lead, tech lead, staff engineer, engineering manager, or founder.
You have recent experience writing, reviewing, and shipping production code. You are not looking to step away from engineering execution.
You have strong technical judgment across React, framework architecture, or the systems behind a large-scale open source project, including rendering, caching, routing, build tooling, and runtime behavior.
You can take a complex technical problem, form a clear point of view, write the critical code, and bring other engineers along with you.
You know when to lead from the front and when to create space for someone else to take ownership.
You have experience building products or infrastructure for developers and understand the quality, performance, stability, and usability standards this audience expects.
You think in systems and can guide a team toward clean abstractions, consistent framework patterns, and technical decisions that hold up at scale.
You are comfortable working through ambiguity and solving problems from first principles.
You balance speed and quality. You favor incremental delivery and real-world feedback while recognizing when foundational infrastructure requires deeper investment.
You communicate clearly in writing, facilitate productive technical debate, and make decisions when a path forward is needed.
You use AI tools in your own workflow and have informed opinions about how agentic products should work for developers.
Bonus if you have
Experience maintaining or contributing to a major open source project, particularly in the React or Next.js ecosystem.
Experience with compilers, bundlers, caching, rendering systems, or distributed infrastructure.
Experience leading a small, senior engineering team while continuing to make substantial individual contributions.
Experience forming a team or technical direction from zero to one.
Familiarity with the Next.js codebase, though this is not required.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive healthcare package.
Learning and growth support, including mentorship and opportunities to attend events that build your network and skills.
Flexible time off.
The equipment you need to do your role, plus a work-from-home budget to outfit your space.
The San Francisco, CA base pay range for this role is $230,000 to $340,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside San Francisco may be adjusted based on employee location.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program, depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
УдалённоCanada
УдалённоUnited States & Canada
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