Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Manager, Legal Technology Services
San Mateo, CA
ROLE OVERVIEW
The Senior Manager, Legal Technology Services (LTS) will establish and lead a dedicated team within IT Foundational Services (ITFS), part of Digital, Technology and Information, Services (DTIS). The team will support the global Legal, Public Policy & Environment, Social & Governance (LPPESG) organization by providing the technical structure, administration, development, integration and support required to operate the legal technology portfolio reliably and at scale. Reporting to the Vice President of ITFS, with a dotted-line relationship to the Director of Legal Operations, this leader will oversee team development, technical delivery and production services across the portfolio.
KEY RESPONSIBILITIES
The Senior Manager will be responsible for standing up the LTS function and lead the phased transition of technology services from Legal Operation to LTS. The leader would balance people leadership, technical delivery and operational accountability across four areas.
Build and Lead Legal Technology Services
Build, coach and develop a team of legal technology engineers and service professionals responsible for solution delivery and production support.
Define the function's operating model, service catalog, engagement approach, technical standards and service-management practices.
Set team objectives and performance expectations, build team capabilities, and align delivery with Legal Operations through the dotted-line relationship to the Director of Legal Operations.
Foster a culture of customer focus, inclusion, technical excellence and continuous improvement.
Lead Technical Delivery and Platform Lifecycle
Provide technical leadership across Contract Lifecycle Management (CLM), Document Management System (DMS), Knowledge Management/Search, matter management/Entity Lifecycle Management (ELM), eBilling, Intellectual Property (IP) management, litigation and eDiscovery, legal hold, workflow, compliance, analytics and emerging legal technologies.
Own the technical lifecycle of legal platforms from architecture and design through configuration, development, integration, deployment, optimization, support and retirement.
Maintain an integrated view of platform dependencies, lifecycle risk, technical debt and opportunities for standardization or consolidation.
Translate approved product roadmaps into technical plans, estimates, sequencing and engineering capacity requirements aligned with enterprise standards.
Lead complex global implementations from solution architecture and system design through deployment, stabilization and transition to support.
Oversee integrations, data migration, testing, release management and implementation readiness across platforms and geographies.
Ensure solutions meet enterprise architecture, security, privacy, data governance and technology standards while addressing requirements specific to the Legal organization.
Ensure Secure and Reliable Operations
Own the technical health, reliability and performance of the legal technology portfolio.
Establish production support, monitoring, incident and escalation management, problem management, root-cause analysis, release controls and operational service metrics.
Develop plans for platform resilience, scalability, and recoverability, supported by documentation and knowledge transfer that reduce key-person dependencies.
Partner with DTIS infrastructure, service management, security, data and engineering teams to ensure legal technology solutions meet enterprise requirements and make effective use of shared capabilities.
Partner, Innovate and Influence
Build trusted relationships across Legal, Legal Operations, DTIS, Architecture, Information Security, Privacy, Procurement, Finance and other enterprise functions; drive outcomes through influence in a matrixed organization.
Partner with Legal practice teams as business subject-matter experts and Legal Operations as product owners to translate approved requirements into technology solutions, clearly communicating technical options, dependencies, risks and trade-offs.
Provide technical evaluation and enablement for approved uses of artificial intelligence, including generative AI, across legal workflows, systems, data and knowledge, ensuring solutions are secure, governed, scalable and maintainable.
Required Experience and Qualifications
Bachelor’s degree or equivalent practical experience.
10+ years of experience in legal technology, enterprise applications, technology consulting or a related field, including significant experience delivering legal technology solutions in complex organizations.
5+ years of experience leading technical teams, with direct people-management responsibility and accountability for both solution delivery and production services.
Demonstrated experience across several areas of the enterprise legal technology landscape.
Proven success leading large-scale, global technology implementations across architecture, integrations, data migration, testing, deployment and stabilization in a matrixed enterprise.
Strong understanding of enterprise application architecture, SaaS and cloud technologies, APIs and integrations, identity and access management, data management, information security and service management.
Strong technical planning, capacity management, stakeholder management and executive communication skills, with the ability to build cross-functional partnerships and influence without direct authority.
Preferred Qualifications
Experience within a global corporate legal department, legal operations organization, legal technology company or consulting organization with significant enterprise legal technology responsibility.
Experience modernizing fragmented or decentralized legal technology environments and establishing service management disciplines, service-level agreements, operational KPIs and governance.
Experience with legal data architecture, analytics, workflow automation, enterprise integrations and AI and generative AI solutions.
Professional involvement in relevant industry associations, such as the Corporate Legal Operations Consortium (CLOC) or Association of Corporate Counsel (ACC), or relevant certifications in legal operations, legal innovation or legal technology.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$198,600
—
$297,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Metro Manila; Armenia; Bangkok; Kazakhstan; Georgia; Da Nang
Workplace: OnSite
📍 Manila, Philippines | Relocation required
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role:
You'll build Salmon's digital employer brand engine — getting the specific talent we want to hire onto our radar and converting online attention into qualified candidates.
What you'll do:
- Turn Salmon's EVP into targeted campaigns for the segments we actually want to hire — Engineering, Data, Product, across local and global markets — and run them across LinkedIn, Telegram, Instagram, TikTok, Reddit, and the other channels where that talent spends time.
- Build digital funnels end to end — audience segmentation, campaign mechanics, landing pages, lead capture, retargeting, and conversion — using AI and automation to run research, content, and reporting faster and more scalably.
- Turn strong employees into digital ambassadors and grow Salmon's presence in the online communities where target talent already spends time — and work with Recruiting on candidate quality, objections, and funnel drop-off to keep improving hiring conversion.
What you'll own:
- Own the digital employer brand strategy and execution across priority markets and talent segments, activating the EVP across every candidate-facing touchpoint.
- Run LinkedIn organic and paid — audience targeting, testing, optimisation, and reporting — and build presence in relevant Telegram channels and professional groups.
- Build platform-native employer brand presence on Instagram (incl. Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation.
- Develop employee digital advocacy: identify the right ambassadors, shape content with them, and help them build a credible external voice.
- Design talent-marketing funnels, campaign landing pages, and candidate journeys from first interaction to recruiter handoff — and keep career-site and job-board presence fresh and converting.
- Manage online reputation and brand mentions across search, communities, and review platforms — and own the analytics that tie digital activity to qualified candidate outcomes, from reach through to hire.
What makes you a strong fit:
- Strong experience in employer brand, talent/recruitment marketing, digital or growth marketing, or audience development — with the ability to build positioning and campaigns for specific audiences.
- Deep understanding of digital channels and their mechanics, especially LinkedIn organic and paid, and how audiences behave differently across platforms.
- Proven ability to build and optimise digital funnels and performance — not just run a content calendar — connecting digital activity to candidate quality and hiring outcomes.
- Hands-on experience with UGC and employee advocacy, plus creating or launching landing pages and lightweight journeys with no-code tools or a CMS.
- AI-native: you use AI tools, agents, and automation by default to scale research, content, analytics, and repetitive work.
- An owner, builder, and strong executor who takes a direction from 0 to 1 and keeps tuning it — works hands-on, decides on data, and re-prioritises quickly. English C1.
What we offer:
OWNERSHIP AND FLEXIBILITY
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Hybrid-first work environment
- Company-provided tools and equipment
- Office in Bonifacio Global City, Manila — a modern, walkable district at the centre of the Philippines' growing tech scene
HEALTH AND TIME OFF
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
- 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila
RELOCATION AND FAMILY SUPPORT
- Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics
- Reimbursement of eligible pet relocation expenses
- USD 2,500 per year for flights home
- Baby and family stipends for employees relocating to Manila: USD 1,000 per month for each child under two and USD 500 per month for each child aged two to 18
GROWTH AND TEAM EXPERIENCE
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- Regular team offsites, sports activities, and team events
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Задачи:
— Строить и развивать доверительные отношения с ключевыми заинтересованными лицами на всех уровнях клиентской организации, позиционируя Addepto как стратегического партнера и ускоряя рост аккаунта через кросс-продажи, допродажи и инициативы по продлению контрактов.
— Использовать экспертные знания и анализ "белых пятен" для выявления явных и скрытых потребностей клиентов, формулируя индивидуальные предложения ценности, которые напрямую связаны с бизнес-приоритетами по всему портфелю услуг KMS & Addepto.
— Разрабатывать, поддерживать и реализовывать комплексные планы развития аккаунтов, основанные на глубоком понимании бизнес-целей, проблем и возможностей роста каждого клиента.
— Вести стратегические взаимодействия с клиентами, включая квартальные бизнес-обзоры (QBR), инновационные воркшопы и встречи по управлению, чтобы способствовать согласованию, демонстрировать ценность и углублять сотрудничество.
— Вести коммерческие переговоры, продление контрактов и обновления в соответствии с целями компании.
— Обеспечивать высокий уровень удовлетворенности клиентов, контролируя ход проектов, качество поставок и реализацию ценности.
— Координировать внутренних заинтересованных лиц (команды доставки, технических экспертов, руководство) для обеспечения последовательной и эффективной коммуникации с клиентами.
— Отслеживать показатели аккаунтов, прогнозы доходов и стратегические планы аккаунтов.
— Представлять Addepto как надежного партнера по AI-консалтингу на встречах с клиентами, воркшопах и обсуждениях на уровне руководства.
— Следить за тенденциями в области AI, данных и цифровой трансформации, актуальными для отраслей клиентов.
Требования:
— Опыт управления стратегическими аккаунтами в сферах AI, данных или технологического консалтинга.
— Подтвержденная способность строить отношения с руководством и стимулировать рост через кросс-продажи, допродажи и продления.
— Сильное бизнес чутье и умение разрабатывать и реализовывать планы развития аккаунтов.
— Отличные коммуникативные и переговорные навыки; опыт проведения управленческих встреч и воркшопов.
— Умение работать в команде, координировать команды доставки, технических экспертов и руководство.
— Опыт обеспечения высокого уровня удовлетворенности клиентов через успешную реализацию проектов и ценности.
— Глубокое понимание тенденций в AI, данных и цифровой трансформации, релевантных для отраслей клиентов.
Условия:
— Конкурентный компенсационный пакет.
— Возможности работы с ведущими предприятиями и инновационными стартапами в области AI и решений на основе данных.
— Работа в кросс-функциональной команде на стыке бизнеса, технологий и консалтинга.
Описание команды:
Роль находится на пересечении бизнеса, технологий и консалтинга, требует сильных навыков взаимодействия с клиентами и тесного сотрудничества с командами доставки, инженерии и руководства внутри Addepto и KMS Technology.
Location: San Francisco; New York
Workplace: Remote
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
ABOUT THE ROLE:
We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team.
This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal.
This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations.
The profile we're hiring is a technical account manager. You've worked at companies that are deeply technical and consumption in nature. You bring the commercial instincts to grow revenue from an existing base and enough technical depth to know which conversation actually matters. And you can credibly work with a CxO all the way down to a Developer.
WHAT THE ROLE IS:
- A founding seat. You're helping build the AM function with us, not joining one that already runs. The account plans, expansion motions, and customer cadence you and the rest of the founding team figure out are what we scale to every AM we hire after you.
- A technical customer-facing role. You'll work directly with Developers and ML teams on what they're building and how Modal fits. You translate and triage the deeper technical work to FDEs and Product when it's needed.
- A book of business. You’ll own a set of accounts and be responsible for the revenue that comes from them. Expect to be meeting with customers in your first few days because the best playbooks are built from real experiences.
WHAT THE ROLE IS NOT:
- A traditional post-sales role. You're measured on revenue, not health scores.
- An on-call support function. You're not fixing bugs or triaging tickets. You're driving growth.
- A technical delivery role. You're not implementing for the customer. You know where the technical work goes and you pull in the right people.
- An inherited motion. Nothing is handed to you. If you identify gaps in process, tooling, or a playbook — you help build it.
- A single-lane job. Our priorities go customer → company → team → me. We focus on delivering maximum impact vs. "this is my job".
WHAT YOU'LL ACHIEVE:
- Build Modal's account management function and iterate on it as we scale the business
- Own and deliver on a revenue target across your book of accounts
- Grow an account's first use case, expand into a second, and drive standardization across the Modal platform
- Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product
- Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap
- Travel to customers as needed to support key accounts and drive expansion opportunities
WHAT YOU'LL NEED TO BRING:
- Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business.
- Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack.
- AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you.
- Ownership. You run your book of business and projects like you're the CEO of it. You're highly organized bringing stability, predictability, and pace to your work. You take action vs. waiting for direction.
- Learning velocity. You operate with the mindset of what I can do today vs. let me pick this up tomorrow. You move fast, take the learnings, and iterate on it.
- Cross-functional partner. Low ego, easy to work with, and highly accountable. You ask for feedback, you act on it, and you'd rather be corrected early than right late. Internal teams love working with you.
NICE-TO-HAVE:
- Experience as a Technical Account Manager, Solutions Engineer, Solutions Consultant, or similar type role
- Certification as an engineer (ex. Computer Science Degree, Professional Bootcamps)
- Early GTM hire experience at a fast-growing startup
- You've sat close to GPU spend, model training, or inference workloads
Задачи:
— Управление всем потоком общения с клиентами: звонки, массовые рассылки в WhatsApp, личные сообщения, поздравления с днём рождения.
— Обеспечение единой коммуникационной картинки во всех каналах (Instagram, WhatsApp, приложение) с единым языком акций.
— Планирование маркетингового календаря на год с учётом сезонов, коллекций, распродаж, праздников и дней рождения.
— Разработка стратегии работы с клиентской базой: возвращение, удержание клиентов и определение, на кого не стоит тратить время.
— Работа с тремя типами клиентов: мультибренд, моно, аутлет, с учётом их чека и поводов для возвращения.
— Внедрение системы мотивации для продавцов и менеджера, включая баллы, уровни и привилегии.
— Работа с товаром: знание остатков и размеров, сбор личных подборок (clienteling), организация каталогов, закрытого клубного канала и VIP-сервиса.
— Обеспечение омниканальности коммуникаций через WhatsApp, Instagram, Telegram, сайт и приложение с обязательным ответом на каждое сообщение.
— Руководство менеджером по обзвону.
— Еженедельная отчётность владельцу о запущенных кампаниях, возвращённых клиентах и результатах.
Требования:
— Опыт работы маркетологом в fashion-рознице не менее 3 лет.
— Умение работать с ИИ Claude ежедневно для решения рабочих задач, включая проверку корректности данных.
— Понимание сезонности, луков, капсул, различий между чеками масс-маркета и премиума.
— Знание принципов удержания клиентов и понимание, почему разовые скидки вредят премиум-бренду.
— Навыки написания живых, эффективных сообщений, вызывающих отклик.
— Умение ставить задачи и контролировать их исполнение.
— Финансовая грамотность и умение строить точные схемы.
— Планирование работы в календарном формате с перспективой на сезон.
— Навыки взаимодействия с другими отделами, включая Instagram и торговый зал.
— Свободное владение русским языком.
— Приветствуется опыт в люксовом или монобрендовом сегменте, опыт руководства, запуск лояльности с нуля, знание таджикского или узбекского языков.
Условия:
— Полностью удалённая работа с командой в Душанбе.
— Использование ИИ вместо отдела аналитики.
— Наличие подчинённого менеджера по обзвону.
— Работа с готовой клиентской базой.
— Владельцы активно используют Claude для оперативного решения вопросов.
— Быстрый видимый результат работы — уже через две недели.
Location: Istanbul, Turkey
Workplace: Remote
WHO WE ARE
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means helping to shape a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_______________________________________________________
XDS is seeking an in-house, full-time Territory Sales Manager to join us on this ground-floor opportunity to support XDS’s international expansion. This is a hands-on, field-based, independent-contributor sales role focused on opening new dealer accounts and getting X-LAB bikes on shop floors across a defined territory. You’ll be out in-market most days, walking into stores, having real conversations with shop owners and managers, and building relationships face to face. This role is about laying the groundwork for XDS internationally, and being the brand’s presence on the ground.
What You’ll Do
- Build X-LAB’s presence across your territory by regularly visiting independent bicycle dealers.
- Prospect for and open new dealer accounts through planned outreach, referrals, industry relationships, and in-person cold visits.
- Manage the sales process from the first conversation through account setup and initial order.
- Grow productive relationships with new and existing dealers.
Requirements:
- 5+ years of relationship-based sales experience, preferably selling to small and midsize businesses
- Comfort and flexibility with traveling up to four days per week in the field, opening doors, and starting conversations in person
- Strong territory planning, organization, CRM, and follow-up skills
- Interest in cycling, sporting goods, specialty retail, or performance products preferred; bicycle-industry experience is a plus, but not required
- Communicate fluent in both English and local languages
Success Metrics
- Qualified new dealer accounts opened.
- Territory revenue and growth against agreed targets.
- Dealer activation, repeat ordering, and account development.
Our Compensation and Benefits
- Competitive salary
- Demo bike fleet and comprehensive travel allowances
- Paid time off policy
- Comprehensive medical, dental, and vision coverage
_______________________________________________________
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations.
You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled.
Responsibilities
Strategy and Tooling
Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it
Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access
Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process
Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship
Inventory and Assignment
Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it
Run audits of who-has-what and reconcile physical counts against the system of record
Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments
Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels
Procurement and Refresh
Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar
Build out the refresh calendar and advance it across offices
Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up
Collection, E-waste and Disposal
Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them
Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate
Handle equipment under legal hold or other chain-of-custody requirements
BPO and Contingent Fleet
Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors
Corporate Mobile
Run day-to-day operations for the corporate mobile program and write its runbook
Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet
Automation
Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools)
You may be a good fit if you
Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment
Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
Have managed reseller or vendor relationships for hardware purchasing and asset disposal
Write things down: runbooks, how-to guides and knowledge base articles
Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance
Strong candidates may also
Have supported a corporate mobile program or carrier account
Have basic scripting experience (Bash or Python) for inventory or reporting automation
Have experience using AI tools to improve personal or team productivity
Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Задачи:
— Вести и развивать соцсети платформы (контент-план, постинг, вовлечение).
— Создавать контент: посты, сторис/шортсы, анонсы обновлений, мемы, гайды, конкурсы.
— Развивать комьюнити: общение с пользователями, ответы на вопросы, модерация, управление обсуждениями.
— Запускать и проводить активности для роста аудитории: ивенты, челленджи, коллаборации, партнерства, розыгрыши.
— Работать с инфоповодами: релизы, обновления, турниры, внутриигровые события.
— Собирать обратную связь от пользователей и передавать команде (продукт/поддержка).
— Анализировать метрики (охваты, ER, рост подписчиков, CPA/приток, удержание) и улучшать результаты.
— Координировать работу с дизайнерами/копирайтерами.
Требования:
— Опыт в SMM и/или комьюнити-менеджменте (желательно в гейминге/IT/приложениях).
— Понимание механик роста: воронка, UGC, реферальные активности, инфлюенсеры, комьюнити-эффект.
— Умение писать живо и понятно, чувствовать тональность бренда.
— Насмотренность в игровом контенте, трендах, мем-культуре.
— Самостоятельность: умение запускать инициативы и доводить до результата.
— Базовая аналитика и работа с отчетностью.
— Английский язык не ниже C1.
Будет плюсом:
— Опыт с Discord/Telegram/Reddit.
— Опыт в influencer marketing / UGC / партнерках.
— Навыки монтажа коротких видео или работы с AI/шаблонами.
Условия:
— Конкурентная зарплата в USDT.
— Гибкий график (основное окно связи 12:00–16:00 GMT+3), Москва (гибрид / офис по желанию).
— Участие в создании масштабной игровой платформы с нуля.
— Возможность технического роста и карьерного развития.
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Canada - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is seeking a Country Manager responsible for leading a regional sales team of highly skilled, seasoned sales individuals. The Country Manager will map the course, develop the vision and implement annual plans and is accountable for delivering measurable results that achieves and exceeds revenue and margin targets.
Your Opportunity:
Act as the front line manager to recruit the direct sales management team and ensure, in turn, that these managers effectively recruit, hire, develop, and manage a tiered sales team
Accurately manage, inspect and report in a predictable manner on all aspects of pipeline development and forecasts for the region
Split time 50/50 between managing a team and customer interfacing calls
Works closely with new as well as established channel partners to generate new business opportunities
Develop go to market plan for the specific region
Lead negotiations for large complex deals
Work closely with leadership for other functions such as Sales Engineering, Channel, finance, legal, R&D and marketing to ensure efficient alignment to regional activities and to enable optimum sales performance
Direct sales responsibility for accounts in region and attain revenue goal for new product sales
Initiate, establish and maintain contact with team members, prospects, clients, and partners within assigned territory
Develop recommendations for growth, opportunities for growth, and key target accounts in the assigned territory
Develop and maintain a complete knowledge of Tenable’s products
What You'll Need:
10+ years of Director-level management experience of direct reports in a fast paced, highly competitive, ever-changing sales environment
Minimum 6 years’ experience selling Security Products: Vulnerability Management, Continuous Monitoring, IDS/IPS, SIEM, DLP, Compliance, Encryption, access Management, Authentication, etc.
Strong knowledge and understanding of how to sell multi-product software solutions
Minimum of 8+ years in quota carrying sales role with demonstrated success
Extensive experience negotiating large complex deals with extremely complex terms, conditions, price pressures and considerations
Proven track record working with channel and technology partners to build strategic and cooperative sales campaigns together
History of coordination within an internal set of multi-functional teams such as Sales Engineers, Inside Reps, Field Marketing, Professional Services, and Channel Management to ensure target quotas as achieved and exceeded
Reference-able domain expertise of the Canada region, accounts, decision makers and channel partners
The ability to travel approximately 50% of the time
#LI-MF1 #LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Задачи:
— Вести полный цикл запусков, формировать и контролировать тайминги запусков, обеспечивать готовность всех элементов запуска в срок, координировать работу всех участников процесса.
— Ставить задачи в IT, контент, дизайн, производство и другие команды, контролировать сроки и качество выполнения задач, организовывать синхронизацию между подразделениями.
— Лидировать в разработку и запуск гипотез по доходимости, конверсии, работе с тёплой базой, реактивации аудитории; собирать результаты и формировать выводы по тестам.
— Координировать подготовку посадочных страниц, презентаций и креативов; контролировать готовность контентных материалов к запуску; следить за соответствием материалов целям запуска.
— Контролировать ключевые показатели запусков: регистрации, доходимость, конверсию, выручку; готовить аналитику по итогам запусков; формировать предложения по улучшению результатов.
Требования:
— Опыт управления запусками от 2 лет.
— Опыт создания запусков от 15 млн.
— Опыт работы в EdTech, инфобизнесе или онлайн-образовании.
— Опыт работы с кросс-функциональными командами.
— Понимание вебинарных и запусковых воронок.
— Умение работать с цифрами и аналитикой.
— Высокий уровень самоорганизации и ответственности.
Будет плюсом:
— Опыт работы с CRM-маркетингом.
— Опыт запуска гипотез по повышению конверсии.
— Опыт участия в развитии продукта или офферов.
— Кейсы, где решения повлияли на выручку или показатели запуска.
Условия:
— Удалённый формат работы.
— Полная занятость.
— Доход 150 000–220 000 ₽ (фикс + KPI).
— Возможность влиять на результат запусков и развитие продукта.
— Работа в проекте с сильной смысловой составляющей.
— Быстрое принятие решений и минимум бюрократии.
— Рост в сторону руководителя запусков или продуктового направления.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits.
Задачи:
— Lead and execute monetization projects within the CRM team, taking ownership of campaigns that drive revenue growth.
— Design and optimize lifecycle journeys with a focus on acquisition, conversion, and win- strategies.
— Implement a hands-on approach to CRM operations, managing high volumes of campaigns and ensuring seamless execution.
— Develop innovative segmentation and communication strategies through continuous testing and experimentation.
— Build a robust A/B testing framework, analyzing results to propose data-driven improvements.
— Ensure campaign deliverability and technical soundness, troubleshooting issues and coordinating with engineering teams when needed.
— Collaborate closely with Growth, Design, Analytics, and other cross-functional teams to align CRM initiatives with broader business goals.
— Monitor and analyze key CRM performance metrics, preparing detailed reports and actionable insights.
— Own technical CRM setup, including campaign automation, deliverability optimization, and tool integrations.
— Serve as a proactive problem-solver, bringing forward new ideas to improve processes, enhance user experiences, and maximize monetization outcomes.
— Maintain a hands-on approach to operational tasks, balancing execution with strategic input.
Требования:
— 5+ years of CRM experience, both in developing communication strategies and in hands-on execution.
— A strong monetization mindset, with the ability to evaluate initiatives based on revenue potential.
— Proven track record in customer lifecycle management and implementing strategies that drive measurable revenue growth.
— Technical expertise in CRM systems (Braze, Customer.io experience is a plus) and the ability to ensure flawless campaign execution and troubleshooting.
— Proficiency in analytical tools, with a results-driven approach to experiment tracking and performance analysis.
— Comfortable working in cross-functional environments, particularly in collaboration with Growth teams and developers.
— Hands-on operational expertise in managing high-volume communications and setting up CRM workflows.
— A proactive problem-solver with a self-starter attitude, eager to bring innovative ideas to the table.
— Experience improving email deliverability would be a plus.
Условия:
— Remote, in-office, and hybrid work opportunities.
— The equipment you need to do your job.
— A premium SIMPLE subscription.
— 21 days annual leave, plus bank holidays (those observed where you live).
— Flexible hours. We focus on your results, not how long you spend at your desk.
— Competitive salary package commensurate with experience.
Задачи:
— Холодный поиск новых креаторов и исполнителей;
— Выход на потенциальных партнеров через различные каналы коммуникации;
— Формирование и презентация офферов;
— Ведение переговоров и работа с возражениями;
— Перевод заинтересованных кандидатов в дальнейшую работу;
— Подключение новых исполнителей к работе;
— Координация и сопровождение исполнителей на всех этапах;
— Ответы на входящие вопросы;
— Поддержание долгосрочного взаимодействия;
— Ведение CRM-системы;
— Регулярное внесение информации по коммуникациям;
— Ведение отписок и отчетности;
— Контроль статусов по исполнителям и заявкам;
— Обработка входящих предложений;
— Ответы на заявки;
— Консультация исполнителей по условиям сотрудничества.
Требования:
— Опыт холодного поиска кандидатов, партнеров или клиентов;
— Опыт работы с большим объемом переписок и коммуникаций;
— Навык работы с CRM-системами (ведение статусов, отчетности, комментариев);
— Опыт работы с возражениями и доведения коммуникации до результата;
— Опыт сопровождения исполнителей или партнеров после подключения;
— Понимание процессов в affiliate-маркетинге, арбитраже трафика или digital-среде будет преимуществом;
— Опыт работы с антидетект-браузерами (обязательно);
— Умение работать в режиме большого количества однотипных задач без потери качества;
— Грамотная письменная коммуникация и быстрая реакция в переписке;
— Организованность, системность и самостоятельность;
— Стрессоустойчивость и умение удерживать высокий темп работы.
Условия:
— Удаленный формат работы;
— График 5/2, 11:00–19:00 по времени МСК (возможен сдвиг начала дня в интервале 11:00–13:00);
— Отпуск 28 календарных дней в год;
— Тимбилдинги и командные мероприятия;
— Возможность бонусов при расширении функционала и росте внутри команды.
Задачи:
— Распределять трафик между рекламодателями по установленным правилам;
— Распределять доступные лимиты между партнёрами с учётом их приоритета, ставки и графика работы колл-центра;
— Следить за заполнением лимитов и максимально эффективно использовать доступные объемы;
— Каждый день собирать информацию по лимитам из рабочих чатов и вносить её в таблицу;
— Работать с таблицами и внутренними системами учёта.
Требования:
— Умение работать с цифрами и понимание важности точности;
— Уверенное владение таблицами в Google Sheets / Excel;
— Владение английским языком на уровне переписки (А2-В1);
— Внимательность к деталям, ответственность и скрупулезность;
— Готовность учиться и быстро адаптироваться к изменениям;
— Опыт работы не менее 6 месяцев в операционной роли, связанной с данными, таблицами, цифрами.
Условия:
— Удаленный формат работы из любой точки мира;
— Возможности карьерного роста при показе результата;
— Поддержка руководителя и обучение внутри команды.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors.
As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale.
Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities.
Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization.
RESPONSIBILITIES:
- Drive Foundation AI projects from kickoff through development to deployment and stabilization
- Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
- Develop project plans consistent with business goals and requirements for algorithm performance
- Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
- Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments
- Bring together key stakeholders to facilitate timely and lasting decision-making
- Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors.
- Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.
- Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.
- Facilitate cross-functional communication across WHOOP for awareness and understanding.
- Understanding of technical issues to facilitate resolution of project blockers is a plus
QUALIFICATIONS:
- 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems
- Experience working with AI or applied ML teams
- Familiarity with agile methodologies, sprint planning, backlog grooming processes
- Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
- Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required
- Clear, confident communicator who can bridge deeply technical teams and business stakeholders
- Proven ability to influence without authority and drive alignment across diverse teams
- Nice to Have:
- Experience working with research teams
- Background in consumer technology, platforms, or data-driven products
- Experience organizing projects using Jira or similar platforms
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $$125,000-$175,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
Задачи:
— Развивать B2C продукт в категории коммерческого транспорта
— Исследовать рынок, конкурентов и поведение пользователей
— Проводить CustDev
— Находить боли, генерировать гипотезы, приоритизировать и тестировать их
— Работать с аналитикой и SQL, принимать решения на основе данных
— Плотно взаимодействовать с командами веб- и мобильной разработки
Требования:
— 3+ года опыта Product Manager в B2C-продуктах, успешные кейсы
— Полный продуктовый цикл
— Навык проведения CustDev и пользовательских исследований
— Уверенная работа с SQL и данными
Условия:
— full-time
— Трудоустройство по ТК РФ
— Аккредитованная ИТ компания
ОфисmiddleНовосибирск
ОфисMetro Manila; Armenia; Bangkok; Kazakhstan; Georgia; Da Nang; 📍 Manila, Philippines | Relocation required; Threads), TikTok, Reddit, and niche communities where talent researches careers, companies, and relocation; RELOCATION AND FAMILY SUPPORT; Relocation support for you, your family — including flights, two weeks of accommodation, visas, paperwork, and logistics; Reimbursement of eligible pet relocation expenses
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