Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is an international payment services provider for online businesses. Its platform supports payments, transfers and currency exchange.
Role Overview
Shape how merchants experience the service at every stage. As Head of Operations, you will improve client-facing processes, build practical automations and help teams adopt better ways of working. You will have room to make a visible impact in a growing business.
Key Responsibilities
Design and improve client-facing processes across the merchant lifecycle, from onboarding to support, investigations and disputes.
Map workflows, remove bottlenecks, and define ownership, handoffs and escalation paths.
Set SLAs and KPIs for client-facing teams, and monitor results through regular reporting.
Roll out processes through playbooks, documentation and training, and ensure teams use them.
Build automations yourself using LLMs and automation tools to reduce manual work and improve response quality and speed.
Turn recurring client issues into actionable input for Product and Tech.
Ensure processes meet regulatory and partner requirements.
Requirements
5+ years in operations, process improvement or B2B client operations within payments.
Proven experience building and scaling client-facing processes.
A track record of implementing SLAs and metrics with measurable results.
Experience rolling out processes to support or operations teams and driving change.
Good understanding of payment flows and common merchant issues.
Hands-on experience building automations with LLMs, rather than only specifying them for developers.
Confidence working with data and creating your own reports.
A structured, analytical and highly autonomous approach.
Fluent English for communication with international clients.
Languages: English
Experience in fintech
Key Soft Skills
Strong ownership: take a problem from idea to working solution without waiting for direction.
Clear, structured written and verbal communication with teams and senior stakeholders.
Ability to influence and align cross-functional teams without direct authority.
Patience and persistence when helping people adopt new ways of working.
Client-centric thinking that considers the merchant’s experience in every process.
Pragmatism: know when a simple fix is enough and when a deeper redesign is needed.
Comfort with ambiguity and changing priorities in a growing company.
Curiosity and a habit of testing new tools, especially AI.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Denton, TX; Frisco, TX
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Field Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in the Denton or Frisco area, ready to be onsite 4–5 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $60,000 - $70,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Задачи:
— Управлять ключевыми функциями: Payments, Finance, Risk, Support, Tech и другими.
— Оптимизировать платежные процессы, разбираться в комиссиях, маржинальности и эффективности маршрутов.
— Запускать новые платежные методы, провайдеров и продукты.
— Выстраивать систему KPI, автоматизировать рутину и структурировать рабочую коммуникацию.
— Усиливать команду и готовить бизнес к следующему этапу роста.
Требования:
— Опыт в High-Risk Payments, payment aggregation или смежном транзакционном бизнесе.
— Глубокое понимание платёжной инфраструктуры.
— Опыт масштабирования небольшой компании.
— Опыт работы с собственным платёжным методом будет плюсом.
— Английский уровень В2.
Условия:
— Локация: Сербия, обязательна релокация в Белград (кроме РБ/РФ/Укр).
— Возможен гибридный формат работы или регулярные командировки.
— Компания помогает с переездом и оформлением документов, компенсирует аренду жилья и расходы на образование детей.
Гибридhead📍 Локация: Сербия, обязательна релокация в Белград (кроме РБ/РФ/Укр)
Location: Europe
Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
Perfect for those who aim to:
Support the launch of new payment service providers and payment methods;
Work with online payments, payment flows, and transaction lifecycles;
Analyze payment performance, routing, and key operational metrics;
Optimize processes that impact transaction success and customer experience;
Collaborate with international partners, PSPs, and internal teams;
Maintain the stability of payment operations in a dynamic environment;
Take ownership of operational improvements and payment experience quality.
Experience you’ll need to bring:
2+ years of experience in Payments Operations, Billing, Payment Support, or a similar role within online payments;
Solid understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles;
Confidence working with financial and transactional data;
Advanced proficiency in Microsoft Excel and Tableau;
Experience communicating with international partners and payment service providers, both verbally and in writing;
Upper-Intermediate or higher level of English;
Experience in iGaming will be an advantage.
It's a perfect match if you have those personal features:
Strong attention to detail and a high level of accuracy;
Ability to manage multiple priorities and execute tasks efficiently;
Excellent communication and collaboration skills;
A proactive, team-oriented mindset and willingness to support others;
Confidence to take ownership, make informed decisions, and drive improvements.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Dubai, UAE
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you: Join us as an Operations Manager.
Requirements
Minimum five years’ operations experience within a crypto exchange, VASP, fintech, payments firm, brokerage, bank, custodian or comparable regulated financial-services business.
Hands-on experience managing transaction operations, settlements, reconciliations, cash or asset movements, operational controls and exception resolution.
Strong understanding of virtual-asset transaction lifecycles, wallets, custody, blockchain confirmations and fiat on/off-ramp processes.
Experience developing SOPs, control frameworks, management reporting, incident-management processes and auditable records.
UAE regulated financial-services experience and familiarity with local operational and regulatory expectations; direct VARA exposure is strongly preferred.
Experience coordinating with Compliance, Finance, Product, Technology, Legal and external providers such as banks, custodians and payment partners.
Strong analytical skills and proficiency with spreadsheets, dashboards, workflow tools and reconciliation data.
Bachelor’s degree in business, finance, operations, technology or a related discipline, or equivalent relevant professional experience.
Fluent written and spoken English; Arabic is advantageous but not essential.
Responsibilities
Design, document and maintain WhiteBIT UAE’s operating model, SOPs, control checklists, escalation procedures and service-level standards.
Coordinate operational readiness for VARA licensing and market launch, including process testing, evidence packs and remediation of operational gaps.
Manage end-to-end client operations, including onboarding hand-offs, account activation, deposits, withdrawals, transfers, settlement, queries and exceptions.
Oversee daily controls and reconciliations across client ledgers, bank accounts, payment partners, custodians, wallets and blockchain records.
Maintain controls for client money and virtual assets, including segregation, safeguarding, approvals, maker-checker controls and audit trails.
Coordinate operational relationships and workflows with banks, custodians, liquidity providers, payment partners and other key service providers.
Own operational incident management, including escalation, root-cause analysis, corrective actions and stakeholder communication.
Work closely with Compliance on CDD/EDD workflows, transaction-monitoring escalations, Travel Rule exceptions, complaints and regulatory information requests.
Coordinate with Finance on treasury operations, cash and asset movements, fees, liquidity requirements and month-end controls.
Monitor service levels, volumes, turnaround times, exceptions, complaints and partner performance, providing regular management reporting.
Maintain accurate and retrievable operational records and support business-continuity and disaster-recovery planning and testing.
Working terms
Immerse yourself in Crypto & Web3:
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
Vacation: 2 business days accrued per month during your first year, increasing to 30 business days per year from your second year onward.
Medical insurance
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Kodiak is looking for an Operations Supervisor Testing to oversee autonomous vehicle test operations, lead shift teams, enforce safety standards, and improve test execution.
Операционное управление портфелем объектов: клининг, техобслуживание, оборот между заездами, логистику доступа/ключей. Обеспечить сервис для арендаторов - выстроить и контролировать полный цикл проживания гостя — от бронирования и заселения до выезда — по единым стандартам коммуникации и скорости реакции.
Location: South Windsor, CT ; Syracuse, NY
Director of Operations - Transmission & Distribution
Overhead Transmission | Overhead Distribution | Regional Operations Leadership
Location:
Northeastern United States (New York, Connecticut Region)
Employment Type:
Full-Time
Travel:
Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and project needs)
Lead the Teams Powering Grid Expansion Across the Northeast
The continued growth, modernization, and resiliency of the electrical grid depends on experienced operational leaders who can safely execute complex transmission and distribution projects while developing people, building customer relationships, and driving financial performance.
As a
Director of Operations - Transmission & Distribution
, you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will be responsible for leading regional operations while supporting sustainable growth, operational excellence, safety performance, customer satisfaction, workforce development, and profitability.
This is a highly visible leadership position responsible for translating company strategy into operational execution while supporting some of the most critical power infrastructure projects in the region.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As the
Director of Operations - Transmission & Distribution
, you will provide leadership and oversight for regional overhead transmission and overhead distribution operations. Working closely with the Vice President and executive leadership team, you will help establish strategic objectives and lead regional teams responsible for safely and profitably executing work throughout the region.
You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while supporting business development efforts, customer relationships, operational planning, workforce development, and financial performance.
Success requires exceptional leadership, operational expertise, customer relationship management skills, financial acumen, and a deep understanding of utility construction operations.
Key Responsibilities
Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
Execute the strategic vision established by executive leadership while driving operational excellence throughout the region.
Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development.
Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement.
Promote Michels Power's culture, values, and commitment to operational excellence.
Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts.
What You'll Do
Provide leadership and oversight for multiple operating groups and project teams across the region.
Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives.
Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability.
Review operational, financial, production, and forecasting data to measure performance against established goals.
Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance.
Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives.
Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
Help identify and pursue future transmission and distribution opportunities across the region.
Support staffing strategies, succession planning, leadership development, and workforce engagement efforts.
Allocate resources across projects and regions to maximize operational effectiveness.
Work closely with leadership teams to identify operational risks and implement mitigation strategies.
Create and present operational and financial performance reports to executive leadership.
Promote innovative solutions and best practices that improve project execution and customer outcomes.
Leadership Responsibilities
Provide direct leadership for regional operations personnel and support functions.
Establish performance expectations and accountability standards across the organization.
Conduct performance evaluations and support employee development initiatives.
Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities.
Create an environment that attracts, develops, and retains high-performing talent.
Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership.
Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging transmission, distribution, substation, renewable energy, and power delivery projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to influence strategy, drive growth, and shape the future of power delivery operations.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy developing teams and helping others achieve success.
You thrive when balancing operational execution, customer relationships, and business growth.
You want to work to make a difference.
What It Takes
Bachelor's degree and
15+ years of power utility construction experience
, including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience.
Significant experience leading
overhead transmission and overhead distribution construction operations
.
Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations.
Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning.
Ability to analyze operational and financial performance data and translate insights into action plans.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Demonstrated ability to build high-performing teams and develop future leaders.
Experience supporting business development, client relationship management, market growth, and strategic planning initiatives.
Proficiency with Microsoft Office Suite and operational reporting systems.
Valid driver's license with an acceptable driving record.
Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Travel may account for up to 100% of the workweek based on project and business requirements.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$208,000
—
$300,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Waynesboro, Virginia
Lumos is looking for a full-time
Supervisor – Service Operations
! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!
The
Supervisor – Service Operations
leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model.
Demonstrates leadership and vision managing people, major projects, and initiatives.
Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence.
Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities.
Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits.
Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network.
Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively.
Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints.
Works with day-to-day fiduciary functions to ensure effective expense measures are in place.
Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team.
Establishes performance measures, goals, objectives, and priorities for team.
Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team.
Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies.
Performs other duties as assigned including departmental and cross-functional projects.
What You'll Bring:
Exceptional customer service and interpersonal presence.
Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done.
Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills.
Excellent written and verbal communication skills.
Possesses strong time management and organizational skills.
Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments.
Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude.
What Makes You a Great Fit:
6+ years’ Service Operations experience in telecommunications required.
High school diploma or equivalent required; Bachelor’s degree preferred.
Able to travel to various worksites or service locations as the job requires.
Proactive, independent, and ability to take initiative to keep on-task and on-target.
Physical Requirements:
Constantly operates computer, keyboard, and related peripherals.
Frequently sedentary.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Pay Range:
The anticipated base salary range for this position is $68,000 - $80,000. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Ecosystem Operations Manager at GitLab, you'll own the technology, processes, and operational infrastructure behind our channel, distribution, original equipment manufacturer (OEM), global systems integrator (GSI), and managed service provider (MSP) partnerships. You'll shape how our partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. You'll combine operational strategy with hands-on execution, using artificial intelligence (AI) to automate workflows and help ecosystem operations scale.
What you'll do
Design and govern end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash. Partner with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolve complex registration, quoting, and billing escalations.
Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale (NFR) licenses, rebates, and incentives, including eligibility tracking, approval routing, and payments.
Own and administer the partner technology ecosystem, including Impartner partner relationship management (PRM), Salesforce customer relationship management (CRM) partner objects, deal registration, and partner portals. Maintain system health and data integrity, and co-manage vendor roadmaps, renewals, and service-level accountability.
Partner with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, enterprise resource planning (ERP), quoting, billing, and financial systems, including partner attribution and compensation data flows. Lead prioritization and user acceptance testing (UAT) for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
Own the ecosystem data model and work toward one standard partner attribution record across the customer lifecycle. Serve as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data, and maintain reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance, covering opportunity corrections, partner splits, territory review, and reconciliation.
Identify, build, and deploy AI agents to automate workflows such as deal registration routing, NFR provisioning, partner data quality checks, and reporting. Evaluate processes for opportunities to reduce manual effort, improve consistency, and shorten cycle times.
Maintain the authoritative ecosystem process map, runbooks, and training materials. Support tool configuration, testing, and end-user training. Own channel price files and partner quoting for product launches and stock keeping unit (SKU) changes. Coordinate improvements with operational peers, IT, Finance, Product, and Legal through GitLab Work Items.
What you'll bring
Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.
Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration.
Strong working knowledge of Salesforce CRM, including partner objects, opportunity management, Flow, validation rules, reports, and dashboards.
Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash, plus an understanding of OEM, GSI, and MSP transaction structures and operational requirements.
Direct experience operating partner programs, including tiering, certification compliance, rebates, and incentives, with responsibility for execution and compliance.
Experience designing and documenting complex operational processes for distributed teams, translating business needs into detailed system requirements and configuration, and leading user acceptance testing through release.
Hands-on experience using AI tools and building agents to automate operational workflows, from evaluating opportunities to delivering working solutions.
Experience resolving ambiguous operational escalations across systems, teams, and partner relationships, and aligning Deal Desk, IT, Finance, Compensation, Legal, and Sales around operational changes.
About the team
Our Ecosystem Operations team works closely with Systems, Revenue Technologies, Deal Desk, Ecosystem Programs, Enablement, Finance, Compensation, and Legal. We enable consistent execution across Ecosystem Operations Specialists and cross-functional partners. You'll also partner with the Senior Hyperscaler Operations Manager, who owns Amazon Web Services and Google Cloud operations, on shared systems, the ecosystem data model, and month-end close.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: B-CPT-11559 Bilingual Construction Operations & Project Coordination Virtual Assistant
Independent Contractor – CPT-11559 Construction Operations & Project Coordination Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Colorado-based custom home building and concrete business is seeking a full-time bilingual VA to support daily field communication, crew coordination, project follow-up, and back-office construction operations.
The VA will serve as a communication link between the owner, largely Spanish-speaking field crews, subcontractors, vendors, and clients when necessary. The immediate priority is creating a consistent daily flow of information across multiple active job sites, including morning coordination, progress follow-up, and end-of-day reporting.
As the VA becomes familiar with the business, responsibilities will expand into estimates, project scopes, material planning, vendor coordination, and other operational support.
Construction experience is not required. The client places greater importance on communication, listening, adaptability, follow-through, and the ability to process information accurately.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Field Communication & Daily Coordination
Communicate daily with Spanish-speaking crews, subcontractors, and team leads
Conduct morning, midday, and end-of-day check-ins as needed
Communicate schedules, priorities, project changes, and other job information
Follow up throughout the day on progress, outstanding items, and delays
Coordinate routine communication with vendors and clients when directed
Adapt communication appropriately between the owner, crew leaders, field workers, vendors, and clients
Assist field crew members with timekeeping-system access and troubleshooting, including reviewing screenshots of login issues and helping workers resolve difficulties using the system.
Remind crew members to clock in and follow the established timekeeping process, escalating recurring access or compliance issues to the owner as needed.
Follow up with crew members to ensure they consistently follow established procedures and complete assigned responsibilities.
Receive crew notifications regarding absences, schedule changes, and time-off requests, and record approved changes on the shared calendar.
Communicate directly with crew members by phone or text to coordinate schedule updates, task assignments, and required follow-ups.
Project & Back-Office Support
Collect job-site updates, photos, completed-work information, and equipment status
Prepare organized end-of-day reports for owner review and next-day planning
Assist with estimates using existing templates and previous project information
Help prepare project scopes and material lists
Build online material/vendor carts for owner review and approval
Maintain project spreadsheets, files, cost-code information, and supporting documentation
Assist with Contractor Foreman if implemented by the business
Review weekly crew timekeeping reports and summarize recorded hours for the owner's review.
Organize and maintain the owner's existing business contacts and contact database to make information easier to retrieve and use.
Help organize and analyze operational information across the business to identify gaps, unnecessary manual work, and opportunities to improve day-to-day processes.
Assist with reviewing and improving the business's timekeeping workflow, including evaluating the practical use and cost of available time-tracking solutions.
Ensure crews submit required end-of-day photos, material requirements, and job-site updates for next-day planning.
Follow up on missing job-site information and documentation to ensure required updates are received on time.
AI & Administrative Support
Use Claude and other approved AI tools to support estimates, scopes, material planning, templates, and administrative work
Work from existing examples and processes to create repeatable workflows
Help document recurring processes as the position develops
Organize information currently managed directly by the owner
Assist with additional construction operations and administrative tasks as assigned
Help build, implement, and monitor operational systems developed with the owner, ensuring that new workflows are put into practical use rather than remaining as plans or templates.
Compare AI-generated outputs when appropriate, identify missing or inconsistent information, and collaborate with the owner to refine the approach used for estimating, blueprint interpretation, and related business tasks.
Help implement established procedures across the field team, monitor compliance, and follow up when assigned processes are not consistently followed.
Coordinate with the owner to improve accountability for recurring responsibilities and operational workflows.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Bilingual English-Spanish required
Strong verbal communication and active-listening skills required
Administrative, operations, or project-coordination experience strongly preferred
Strong organization and follow-up skills required
Google Workspace experience required
AI literacy strongly preferred
Construction, home building, contracting, or project-management experience is a plus but not required
Estimating, materials, purchasing, or vendor-coordination experience is a plus
IDEAL CANDIDATE PROFILE
Excellent communicator in both English and Spanish
Strong listener who can accurately process and relay information
Persistent and dependable with follow-up
Comfortable communicating with field crews and different personalities
Organized and able to manage information across multiple projects
Adaptable, proactive, and comfortable learning new processes
AI-literate and willing to use AI extensively in daily work
Interested in a long-term role with a growing construction business
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace
Google Drive / Google Sheets
Claude / AI Productivity Tools
Contractor Foreman – Experience a Plus
Online Vendor / Purchasing Platforms
Work Schedule
Contracted Hours per Week: 50 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 6:00 AM - 5:00 PM (1 hour unpaid lunch) MST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 50 hours/week
Daily Working Time: 6:00 AM - 5:00 PM (1 hour unpaid lunch) MST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English & Spanish Required
ACCENT PREFERENCE: Level A-B (Strong English & Spanish Communication Required)
REGION PREFERENCES: Nearshore / Latin America
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Harrisburg, PA ; Pembroke, NH
Director of Operations - Transmission & Distribution
Overhead Transmission | Overhead Distribution | Regional Operations Leadership
Location:
Northeastern United States (New Hampshire, Pennsylvania Region)
Employment Type:
Full-Time
Travel:
Extensive Travel Required (Travel may account for up to 100% of the workweek based on business and project needs)
Lead the Teams Powering Grid Expansion Across the Northeast
The continued growth, modernization, and resiliency of the electrical grid depends on experienced operational leaders who can safely execute complex transmission and distribution projects while developing people, building customer relationships, and driving financial performance.
As a
Director of Operations - Transmission & Distribution
, you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will be responsible for leading regional operations while supporting sustainable growth, operational excellence, safety performance, customer satisfaction, workforce development, and profitability.
This is a highly visible leadership position responsible for translating company strategy into operational execution while supporting some of the most critical power infrastructure projects in the region.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (EPC) delivery capabilities, Michels Power is proud to be a member of the Michels Family of Companies.
Position Overview
As the
Director of Operations - Transmission & Distribution
, you will provide leadership and oversight for regional overhead transmission and overhead distribution operations. Working closely with the Vice President and executive leadership team, you will help establish strategic objectives and lead regional teams responsible for safely and profitably executing work throughout the region.
You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while supporting business development efforts, customer relationships, operational planning, workforce development, and financial performance.
Success requires exceptional leadership, operational expertise, customer relationship management skills, financial acumen, and a deep understanding of utility construction operations.
Key Responsibilities
Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
Execute the strategic vision established by executive leadership while driving operational excellence throughout the region.
Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development.
Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement.
Promote Michels Power's culture, values, and commitment to operational excellence.
Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts.
What You'll Do
Provide leadership and oversight for multiple operating groups and project teams across the region.
Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives.
Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability.
Review operational, financial, production, and forecasting data to measure performance against established goals.
Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance.
Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives.
Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
Help identify and pursue future transmission and distribution opportunities across the region.
Support staffing strategies, succession planning, leadership development, and workforce engagement efforts.
Allocate resources across projects and regions to maximize operational effectiveness.
Work closely with leadership teams to identify operational risks and implement mitigation strategies.
Create and present operational and financial performance reports to executive leadership.
Promote innovative solutions and best practices that improve project execution and customer outcomes.
Leadership Responsibilities
Provide direct leadership for regional operations personnel and support functions.
Establish performance expectations and accountability standards across the organization.
Conduct performance evaluations and support employee development initiatives.
Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities.
Create an environment that attracts, develops, and retains high-performing talent.
Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership.
Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities and industries across North America.
We execute challenging transmission, distribution, substation, renewable energy, and power delivery projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports the future of energy infrastructure.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities to influence strategy, drive growth, and shape the future of power delivery operations.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy developing teams and helping others achieve success.
You thrive when balancing operational execution, customer relationships, and business growth.
You want to work to make a difference.
What It Takes
Bachelor's degree and
15+ years of power utility construction experience
, including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience.
Significant experience leading
overhead transmission and overhead distribution construction operations
.
Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations.
Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning.
Ability to analyze operational and financial performance data and translate insights into action plans.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Demonstrated ability to build high-performing teams and develop future leaders.
Experience supporting business development, client relationship management, market growth, and strategic planning initiatives.
Proficiency with Microsoft Office Suite and operational reporting systems.
Valid driver's license with an acceptable driving record.
Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. Travel may account for up to 100% of the workweek based on project and business requirements.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote - Canada, Remote - India
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We're seeking a Senior Brokerage Operations Associate (Canada). An experienced individual contributor who has lived dealer, clearing, and custody reality and designs every process as if manual work is temporary.
You turn CIRO-aligned operating requirements into scalable, automated, auditable workflows that Product and Engineering can build against. You partner closely with the ACCC President / UDP, Compliance, Product, Engineering, and global Ops. Someone who influences through expertise, crisp documentation, and decision logs, not through a team.
Success is measured by launch readiness, STP and control quality, registered-account / tax operability, and systems others can run and not by headcount or heroic spreadsheet ops.
What you'll walk into:
You won't be starting from zero. You'll be owning live problems:
Getting ready to open: figure out how we open and maintain accounts, process trades, and hold client cash and securities on day one. Build that for ACCC rather than copying a manual process from another firm.
Working with partner brokers: define how a partner firm and ACCC split the work on accounts, trades, and holding client assets, so it still works as volume grows.
After the trade: settlement in Canada (through CDS), trades that fail to settle, and corporate actions such as dividends and splits. Automate the routine cases and keep a clear list of exceptions, instead of running the book in spreadsheets.
Registered accounts and tax: TFSA, RRSP, RESP, and similar accounts. Cover who can open them, contribution rules, what a security cost, tax withheld on dividends and other income, and the reports clients and partners need.
The day after launch: written steps for daily work, checks that our records match the custodian and the market, contacts at vendors and custodians, and a plan if a system or vendor fails. Have these ready before real client volume shows up.
Building Canada: clear handoffs between product, engineering, and operations teams.
What you’ll own:
Account lifecycle & client/introducing-broker servicing (onboarding handoffs, KYC/AML ops interfaces, maintenance, transfers)
Trade lifecycle (capture, affirmation, clearing, settlement, fails, breaks)
Custody & asset servicing (segregation, security movements, corporate actions, cash)
Books & records, reconciliations, exception management, and operational controls
Registered accounts & tax ops: TFSA, RRSP, RESP and related wrappers; tax lots / cost basis; withholding; local reporting partners need to stay compliant
Day-2 production ops: runbooks, escalations, vendor/custody interfaces, BCP/DR operational playbooks
How you’ll work:
Translate Canadian reality into runnable process
— CIRO-aligned dealer/clearing/custody expectations, introducing–carrying dynamics, custody controls, and operational risk into SOPs, RACI, controls, and exception paths Product and Engineering can build against
Automation-first by default
—
redesign high-volume / high-risk / high-friction work for straight-through processing, rules, exception queues, and measurable SLAs, instead of spreadsheet heroics
AI-first operating lens
— Prototype and productize AI-assisted ops (exception triage, recon investigation, SOP Q&A, control-testing support, runbook copilots) with human oversight where risk or regulation requires it
Go-live and beyond
— Readiness for ACCC launch and early production; continuous improvement after go-live
Raise the bar without managing a team
— Coach partners through expertise, crisp documentation, and decision logs; leave systems others can run
How we'll measure success:
Launch readiness gates met with documented controls, SOPs, RACI, and runbooks Product / Eng / Ops can execute against
STP, exception, and reconciliation aging targets defined and trending the right way post go-live
Registered-account and tax workflows ready when partners launch, rather than added later
Specs and decision logs that remove re-discovery for Product and Engineering
Systems and playbooks others can run after you, so knowledge sticks in the org and not only in one person's head
Who you are (Must-haves):
10+ years of hands-on experience supporting Canadian brokerage operations, including experience within a CIRO-regulated dealer, carrying broker, custodian, clearing firm, or global operations team servicing the Canadian securities market. Candidates may be based in Canada or India, provided they have demonstrated Canadian market expertise.
Fluent in the plumbing: clearing / settlement, custody, CDS / CDSX (or equivalent), fails, corp actions, tax, cash / securities ops, account servicing, introducing / carrying arrangements
Demonstrated depth in at least two of: clearing / settlement; custody & asset servicing; books & records / reconciliations; registered accounts & tax
Regulatory-literate (CIRO / provincial securities / CSA context). You design operable controls, and you are not the UDP or compliance sign-off owner
Builder: you've redesigned and shipped process + tooling changes that stuck, not only run BAU
Practical with automation and AI (workflow automation, rules engines, RPA, or AI-assisted ops). You know where AI helps and where controls must stay deterministic
Exceptional written communication: SOPs, RACI, decision logs, and requirements that cross-functional teams can ship against
Who you might be (Nice-to-haves):
Greenfield Canadian dealer / clearing / custody stand-up
API-first or broker-as-a-service / correspondent platforms
US and Canada dual-entity operations
Deep CDS / CDSX or Canadian market-infrastructure experience
Registered-account or Canadian tax-ops stand-up (TFSA, RRSP, RESP, tax lots, withholding, reporting)
AI-native ops workflow: recurring use of tools like Cursor, Claude, ChatGPT, or custom agents for SOP drafting, exception synthesis, and prototyping
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Bessé-sur-Braye, Pays de la Loire
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the Role
Mistral is seeking a Data Center Operations Manager to oversee the build, run, and operational excellence of our data centers in the Paris Region. This role is critical to ensuring the reliability, security, and efficiency of our HPC infrastructure as we scale our AI capabilities.
Primary Location: Besse-sur-Braye
Key Responsibilities
• Lead the operational management of Mistral’s data centers ensuring seamless coordination and high availability.
• Organise and manage onsite operations, technical support, maintenance, and emergency response to ensure 24/7 reliability.
• Coordinate hardware deployment, upgrades, and decommissioning with third-party suppliers, ensuring alignment with project timelines.
• Follow industry best practices to ensure high-quality installations and adherence to security protocols, contractual obligations, and regulatory requirements.
• Oversee ticketing systems for incident resolution, ensuring timely communication and stakeholder updates.
• Manage inventory of spare parts and logistics to minimise downtime and maintain operational continuity.
• Problem-solve technical issues and mediate challenges to ensure maximum uptime and performance of data center resources.
• Provide regular updates to internal and external stakeholders on operational status, risks, and improvements.
• Manage local contracts with DC providers and OEM.
• Manage the site’s annual operating budget (OpEx) for utilities, maintenance services, and consumables, driving site cost efficiency.
• Establish, implement, and enforce robust Health, Safety, and Environmental (HSE) policies and protocols for all site personnel, contractors, and visitors, ensuring compliance with local regulations.
• Identify and implement opportunities for the automation of routine operations tasks (e.g., alert handling, reporting, and asset tracking) to improve team efficiency.
Qualifications & Experience
• Degree in Computer Science, Electrical/Mechanical Engineering, or related field, or equivalent experience, with a strong understanding of data center technical requirements and operations.
• Proven track record in data center operations, hardware management, or infrastructure support, preferably in HPC or cloud environments.
• Experience managing large-scale infrastructure projects, including build-outs, migrations, or upgrades.
• Strong ability to coordinate and lead vendors, contractors, and internal teams, including review, escalation, and contractual engagement.
• Comfortable with contract negotiation and management.
• Hands-on troubleshooting skills and ability to work and lead in critical situations and aggressive timelines.
• Knowledge of data center security standards (physical and digital) and compliance requirements.
• Relevant professional certifications such as CDCP, CDCE, or ITIL v4 are highly desired.
• Language Skills: Fluency in English and French.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, TX; San Francisco, CA; New York City
About the role
Cloudflare’s Strategic Partnerships team operates at the intersection of technology, media, and emergent AI business models. We sit at the tip of the spear—bridging what Cloudflare builds with executive market needs, navigating complex ecosystem shifts, and driving "zero-to-one" commercial and strategic initiatives.
We are seeking a
Strategic Partnerships Operations Manager
to bring structural rigor, operational efficiency, and scalable execution to our team. In this role, you will be the connective tissue between Strategic Partnerships and core internal functions like Product Management, Engineering, Sales, and Product Marketing.
What you'll do
You will design and run the team's operational backbone, build mechanisms to synthesize and scale external feedback back into our product roadmaps, and craft high-impact collateral for new solutions we bring to market. The ideal candidate possesses deep technical fluency, operates with high autonomy, and leverages modern AI tools to scale their impact.
Responsibilities
1. Operational Infrastructure & Rhythm
Design & Scale Team Cadences:
Establish project management frameworks, tracking systems, and operational rhythms for the Strategic Partnerships organization to ensure visibility across high-stakes initiatives.
Workflow Automation:
Utilize modern AI tools and automated workflows to centralize partner data, streamline pipeline management, and reduce manual reporting overhead.
Resource & Initiative Management:
Serve as the central point of operational contact, tracking partner milestones, pilot launches, and cross-functional commitments.
2. Cross-Functional Feedback Loops
Synthesize Market Signals:
Capture, structure, and synthesize qualitative and quantitative insights gathered from key executive partners, publishers, and AI platforms.
Bridge Strategy, Product, & Sales:
Build repeatable feedback loops with Product Management and Engineering to inform product roadmaps based on partner requirements and emerging ecosystem trends.
Field & Enablement Alignment:
Partner with Sales and Go-To-Market teams to ensure partner learnings, tactical objection handling, and market narratives are operationalized across customer-facing teams.
3. Product Collateral & Go-To-Market Execution
Collateral Architecture:
Create executive-ready product collateral—such as message houses, solution one-sheets, presentation decks, and enablement briefs—to commercialize strategic initiatives.
Technical Storytelling:
Translate complex technical infrastructure, AI Gateway mechanisms, crawler policies, and edge-computing capabilities into clear, compelling narratives for external partners and internal leaders.
Launch & Pilot Enablement:
Coordinate pilot rollouts and partnership launches, ensuring marketing, product documentation, and collateral are aligned for external execution.
Who You Are
Execution-Driven & Structured:
You bring order to ambiguous environment. You enjoy building processes from scratch and making team operations run like clockwork.
Technically Fluent:
You understand modern internet infrastructure, APIs, web crawling, and the AI/LLM ecosystem. You can comfortably engage with product managers and engineers on technical nuances.
AI-Native Mindset:
You actively use AI tools (e.g., ChatGPT, Claude, Gemini, workflow automation agents) in your daily work to multiply your output, synthesize data, and automate routine tasks.
Master Communicator:
You possess exceptional written and visual storytelling skills. You can distill dense technical details into crisp, polished executive collateral.
Collaborative & Proactive:
You thrive in cross-functional matrixed environments. You don't wait for a playbook—you build it while collaborating seamlessly across teams.
Desirable Skills, Knowledge, and Experience:
Experience:
5+ years of experience in Business Operations, Strategic Partnerships, Product Marketing, Management Consulting, or Program Management within a high-growth tech environment.
Technical Aptitude:
Demonstrated ability to comprehend complex technical products, platform infrastructure, or developer tools.
Track Record:
Proven success in establishing cross-functional operating models and authoring external customer/partner collateral.
AI Tooling Proficiency:
Experience leveraging AI platforms and automation tools to scale personal and team workflows.
Location:
Based in or willing to work hybrid from Cloudflare’s
San Francisco, CA,
New York, NY
or
Austin, TX
offices.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $195,000 - $268,000
For New York City based hires: Estimated annual salary of $186,000 - $255,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Medellin, Colombia; Brasília, Brazil; Buenos Aires, Argentina
On behalf of
CommunityTech Client #1
, SD Solutions is looking for a talented
Operations Manager & Right Hand to the Founder
We are hiring a full-time Operations Manager to be Tal's right hand. You will run the day-to-day of the business so Tal can focus on vision, partnerships, and content.
You will manage the team, own the operations of
CommunityTech Client #1
, and bring your own ideas to the table. You will work directly with Tal and also with her team, think like an owner, and grow with the company as it expands into new cities and offerings.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Run operations and the team
Manage the team and freelancers day-to-day: priorities, deadlines, weekly check-ins, and accountability
Build and own systems and workflows so the business runs smoothly without Tal in every detail
Track projects, budgets and KPIs, and report progress to Tal each week (Claude can do it)
Run CommunityTech Client #1
Own the member journey: applications, onboarding, personal welcomes and retention
Plan and run in-person events, VIP dinners and online Power Hours in LA, and support the New York chapter
Keep the community active on Skool, WhatsApp and other channels, and spot members to spotlight
Manage relationships with sponsors and partners
Content, social media and AI
Work with Tal on the content calendar across Instagram, TikTok, LinkedIn and the newsletter
Use and improve our AI tools, agents and automations for content, CRM, email and member operations
Keep up with new AI tools and suggest how we can use them
Ideation and growth
Bring new ideas for events, offers, partnerships, and revenue, and turn the best ones into plans
Act as Tal's thought partner on strategy and help make decisions happen fast
Represent the Club and Tal at events and meetings when needed
Requirements:
4+ years in operations, community, or social media roles, with at least 2 years managing people or projects
Hands-on with AI: you use tools like ChatGPT, Claude, and automation platforms every day and love finding new ones
Strong in social media: you understand Instagram, TikTok, and LinkedIn, content calendars, and what makes content perform
Experience building and running a community, membership, or events program
Highly organized, a clear communicator, and calm when juggling many moving parts
A self-starter who brings ideas, not just tasks, and follows through
Entrepreneurial: startup, agency, or small business experience is a big plus
About the company:
A media company built around making AI practical for business builders. The flagship is a paid, application-only community for women founders, entrepreneurs, and creators, offering an AI, marketing, branding, and business growth toolkit alongside live sessions, in-person events, and VIP gatherings. The community has expanded to multiple city chapters. Additional properties include a newsletter with 10,000+ subscribers, a content platform with 350+ articles, and a large social media presence across major platforms.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
headValletta, Malta
Denton, TX; Frisco, TX
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Harrisburg, PA ; Pembroke, NH
УдалённоseniorRemote - Canada, Remote - India; Systems and playbooks others can run after you, so knowledge sticks in the org and not only in one person's head
ОфисBenefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
География найма не уточнена
УдалённоMedellin, Colombia; Brasília, Brazil; Buenos Aires, Argentina
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