Lumos

Location: United States of America (USA), North Carolina; United States of America (USA), South Carolina; United States of America (USA), Virginia As the Director of MDU Sales at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities. This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals. Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives. Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline. Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements. Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships. Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships. Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness. Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth. Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth. What You'll Bring: 8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role. Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment. Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle. Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets. Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers. Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team. Excellent communication, presentation, strategic planning, and problem-solving skills. Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions. Ability to travel regionally for property visits, team development, and strategic meetings. What Makes You a Great Fit: Experience expanding MDU sales operations into new markets or scaling a growing sales organization. Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers. Experience negotiating complex bulk service agreements and developing long-term strategic partnerships. A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution. A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization. Physical Requirements: Frequently operates a computer, phone, and standard office tools. Ability to travel to properties and regional offices as needed. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Must be able to sit or remain in a stationary position for extended periods. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Greensboro, North Carolina Lumos is looking for an Operations Service Technician I to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity. ***Hybrid Position - dispatches to customer sites in accordance with daily schedule.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Installs & troubleshoots basic Voice, Data, and Video services on fiber networks. Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service. Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options. Troubleshoots and resolves wireless connectivity issues. Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring). Installs and troubleshoot circuits (e.g., Voice, Broadband). Performs other duties as assigned, including departmental & cross-functional projects. Training Components – Technician I (Non-Inclusive): Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary. What You'll Bring: 0+ years of related experience. High School Diploma or equivalent required. Valid, fully unencumbered Driver’s License required. Must reside within 30 minutes of the normal reporting location, including home-based work locations. Experience interacting directly with customers to troubleshoot and resolve issues. Experience using MS Office Suite. Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed. What Makes You a Great Fit: Fiber or Telecom industry experience preferred. Strong verbal and written communication skills. Safe driving record. Ability to understand and use technical documentation. Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards. Physical Requirements: Ability to climb utility poles (where applicable) and work at heights. Utilize handle extension and stepladders as required. Ability to work in attics, crawl spaces, and confined areas. Capable of lifting and transporting 50 lbs. over a distance of 50 feet. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: High Point, North Carolina Lumos is looking for an Operations Service Technician I to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity. ***Hybrid Position - dispatches to customer sites in accordance with daily schedule.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Installs & troubleshoots basic Voice, Data, and Video services on fiber networks. Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service. Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options. Troubleshoots and resolves wireless connectivity issues. Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring). Installs and troubleshoot circuits (e.g., Voice, Broadband). Performs other duties as assigned, including departmental & cross-functional projects. Training Components – Technician I (Non-Inclusive): Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary. What You'll Bring: 0+ years of related experience. High School Diploma or equivalent required. Valid, fully unencumbered Driver’s License required. Must reside within 30 minutes of the normal reporting location, including home-based work locations. Experience interacting directly with customers to troubleshoot and resolve issues. Experience using MS Office Suite. Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed. What Makes You a Great Fit: Fiber or Telecom industry experience preferred. Strong verbal and written communication skills. Safe driving record. Ability to understand and use technical documentation. Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards. Physical Requirements: Ability to climb utility poles (where applicable) and work at heights. Utilize handle extension and stepladders as required. Ability to work in attics, crawl spaces, and confined areas. Capable of lifting and transporting 50 lbs. over a distance of 50 feet. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Waynesboro, Virginia Lumos is looking for a full-time Supervisor – Service Operations ! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! The Supervisor – Service Operations leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model. Demonstrates leadership and vision managing people, major projects, and initiatives. Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence. Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities. Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits. Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network. Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively. Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints. Works with day-to-day fiduciary functions to ensure effective expense measures are in place. Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team. Establishes performance measures, goals, objectives, and priorities for team. Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team. Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies. Performs other duties as assigned including departmental and cross-functional projects. What You'll Bring: Exceptional customer service and interpersonal presence. Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done. Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills. Excellent written and verbal communication skills. Possesses strong time management and organizational skills. Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments. Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude. What Makes You a Great Fit: 6+ years’ Service Operations experience in telecommunications required. High school diploma or equivalent required; Bachelor’s degree preferred. Able to travel to various worksites or service locations as the job requires. Proactive, independent, and ability to take initiative to keep on-task and on-target. Physical Requirements: Constantly operates computer, keyboard, and related peripherals. Frequently sedentary. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Pay Range: The anticipated base salary range for this position is $68,000 - $80,000. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Cook County, Illinois As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Cook County, IL market , so candidates must reside within 1 hour of the market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Pay Range: The anticipated base salary range for this position is $70,000–$85,000. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Lynchburg, Virginia Lumos is looking for an Operations Service Technician I to bring the future of connectivity to our customers. In this role, you'll be responsible for installing, testing, and maintaining services and equipment in homes and businesses. Technicians set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed. You will handle provisioning, testing, maintenance, and troubleshooting of GPON/PON, routers, switches, DSL equipment, and more. Additionally, you’ll install cross-connects at cross-connect and LCC cabinets for fiber circuits. Working onsite with customers and in collaboration with our Service Operations Center (SOC), you’ll play a key role in ensuring seamless connectivity. ***Hybrid Position - dispatches to customer sites in accordance with daily schedule.*** Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Installs & troubleshoots basic Voice, Data, and Video services on fiber networks. Perform data entry tasks on computers: updating trouble tickets, processing orders, completing timesheets, provisioning systems & equipment, and updating internet service. Provisions & configures Wi-Fi: SSID settings, Guest Network Access & wireless firewall options. Troubleshoots and resolves wireless connectivity issues. Installs and troubleshoots customer on-premise equipment (e.g., residential gateways, routers, switches, security systems, and station wiring). Installs and troubleshoot circuits (e.g., Voice, Broadband). Performs other duties as assigned, including departmental & cross-functional projects. Training Components – Technician I (Non-Inclusive): Training may include Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant training as deemed necessary. What You'll Bring: 0+ years of related experience. High School Diploma or equivalent required. Valid, fully unencumbered Driver’s License required. Must reside within 30 minutes of the normal reporting location, including home-based work locations. Experience interacting directly with customers to troubleshoot and resolve issues. Experience using MS Office Suite. Available for various schedules, including weekends, holidays, overtime, and on-call duties as needed. What Makes You a Great Fit: Fiber or Telecom industry experience preferred. Strong verbal and written communication skills. Safe driving record. Ability to understand and use technical documentation. Detail-Oriented and Quality-Driven: Committed to accuracy and thoroughness, proactively seeks and applies feedback for continuous improvement, and consistently monitors work to uphold and enhance quality standards. Physical Requirements: Ability to climb utility poles (where applicable) and work at heights. Utilize handle extension and stepladders as required. Ability to work in attics, crawl spaces, and confined areas. Capable of lifting and transporting 50 lbs. over a distance of 50 feet. Near-constant use of sight, speech, hearing, comprehension, and reasoning. Pay Range: The anticipated base salary range for this position is $24.17 - $30.00 hourly. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Summerville, South Carolina Lumos is looking for a full-time Manager – OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Accomplishes assigned market builds safely, on time & within budget. Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs. Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews. Influences internal & external teams to ensure commitment to progress and staying on-target. Interfaces directly with local governments & communities – responding timely & graciously. Keeps internal & external stakeholders informed on build progress at all times. Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes. Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives. Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses. Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities. Performs other duties as assigned, including departmental and cross-functional projects. What You'll Bring: Excellent verbal & written communication skills. Strong experience influencing & directing the work of others. Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders. Solid experience with computer and peripherals, and software including Smart Sheets or similar as well as MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful. What Makes You a Great Fit: 10+ years’ experience in OSP construction, engineering, or operations fiber builds. 2-5 years’ experience leading techs and contractors in a fiber build environment. High school diploma or equivalent required; Bachelor’s degree preferred. Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market. Proactive, independent, and ability to take initiative to keep on-task and on-target. Active, fully unencumbered driver’s license. Fiber or Telecom industry experience is essential. Physical Requirements Frequently operates computer, keyboard, and related peripherals. Frequent travel to construction sites – standing, walking & safely navigating in all weather. Near-constant use of sight, speech, hearing, comprehension and reasoning. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Summerville, South Carolina As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Summerville, SC market , so candidates must reside within 1 hour of the market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Sumter, South Carolina As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Sumter, SC market , so candidates must reside within 1 hour of the Sumter, SC market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Petersburg, Virginia As an OSP Construction Project Engineer , you'll play a key role in expanding Lumos' fiber network and delivering the reliable connectivity that powers our communities. You'll oversee contractor performance, resolve field challenges, and drive multiple fiber construction projects safely, on schedule, and within budget. Working closely with cross-functional teams and contractor partners, you'll help keep projects moving from field readiness through closeout while ensuring quality, safety, and efficiency every step of the way. This field-based position requires regular onsite work throughout the Petersburg, VA market , so candidates must reside within 1 hour of the market and be able to travel between active jobsites. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Own multiple OSP builds across the market from construction readiness through closeout. Set clear expectations for contractors and subcontractors, holding teams accountable for safety, quality, schedule, and budget. Track production, schedules, costs, risks, and field progress, and keep stakeholders informed with clear, timely updates. Inspect active jobsites and ensure work meets OSHA, NESC, Lumos, and applicable construction standards. Coordinate permitting, materials, utilities, municipalities, and other field dependencies that keep construction moving. Resolve field roadblocks and community concerns quickly, professionally, and with sound judgment. Partner across Engineering, Operations, Permitting, and Supply Chain to improve how Lumos plans, builds, and scales. What You'll Bring: High school diploma or equivalent. 5+ years of experience in OSP construction, telecommunications engineering, network deployment, or related field operations. Strong knowledge of aerial, underground, and buried fiber construction, including OSHA and NESC requirements. Experience managing contractors and several active construction projects at the same time. Strong project management, problem-solving, communication, and relationship-building skills, with proficiency in Microsoft Office. Valid, unrestricted driver's license and ability to travel throughout the market; company vehicle and mobile phone provided. What Makes You a Great Fit: Associate's or bachelor's degree in construction management, engineering, telecommunications, or a related field. Direct experience with FTTH, fiber broadband, telecommunications, or utility construction. Experience with Sitetracker, Smartsheet, or a similar construction or project-management platform. Experience coordinating with municipalities and utilities while improving processes in a fast-moving build environment. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Pay Range: The anticipated base salary range for this position is $70,000–$85,000. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: Bartlett County, Illinois Lumos is looking for a full-time Manager – OSP Construction ! If you have experience as a construction leader in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you! As a Manager – you’ll power the flawless execution of Outside Plant (OSP) network builds - directly interfacing with & influencing subcontractor teams. You’ll motivate them to accomplish the important efforts that build Lumos’s fiber network – while collaborating with internal Lumos teams to build relationships with local officials & community representatives. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Accomplishes assigned market builds safely, on time & within budget. Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities including rehab work, customer & community concern responses, OSP generator routines, and emergency call-outs. Delegates responsibility effectively & empowers direct reports to accomplish market tasks – designing builds, tracking & reporting progress, and motivating contractor crews. Influences internal & external teams to ensure commitment to progress and staying on-target. Interfaces directly with local governments & communities – responding timely & graciously. Keeps internal & external stakeholders informed on build progress at all times. Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes and improves processes. Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan & execute all necessary objectives. Manages CAPEX, OPEX, and inventory tracking – tracking progress & approving expenses. Accountable for building & maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training & coaching opportunities. Performs other duties as assigned, including departmental and cross-functional projects. What You'll Bring: Excellent verbal & written communication skills. Strong experience influencing & directing the work of others. Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders. Solid experience with computer and peripherals, and software including Smart Sheets or similar as well as MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful. What Makes You a Great Fit: 10+ years’ experience in OSP construction, engineering, or operations fiber builds. 2-5 years’ experience leading techs and contractors in a fiber build environment. High school diploma or equivalent required; Bachelor’s degree preferred. Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market. Proactive, independent, and ability to take initiative to keep on-task and on-target. Active, fully unencumbered driver’s license. Fiber or Telecom industry experience is essential. Physical Requirements: Frequently operates computer, keyboard, and related peripherals. Frequent travel to construction sites – standing, walking & safely navigating in all weather. Near-constant use of sight, speech, hearing, comprehension and reasoning. Pay Range: The anticipated base salary range for this position is $84,000–$105,000. Actual base salary and overall compensation may vary based on experience, skills, education, market conditions, business needs, work location, and other applicable factors. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

Location: United States of America (USA), Remote The Enterprise Account Executive is a high-level sales professional responsible for managing and growing relationships with large, strategic clients. The role focuses on driving revenue through new business acquisitions, account expansion, and customer retention within complex enterprise accounts. The Enterprise Account Executive will build relationships at all levels within the customer's organization, including the C-suite, while understanding their unique needs and goals. This role will be a critical part of Lumos’ enterprise sales team. The EAE will specialize in building and nurturing relationships with customers while understanding their challenges and delivering impactful strategies that align with their business objectives. Why Lumos: Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next. What You'll Do: Practices strategic account management by developing and executing account plans to achieve sales targets, identify growth opportunities, and expand the company's footprint within existing accounts. Cultivates strong relationships with key contacts within enterprise accounts, acting as a trusted advisor, while building rapport at all levels of the customer’s organization. Identifies and pursues new business opportunities within the enterprise market, often involving hunting for new leads and prospects. Identifies new opportunities by leading the sales process from initial discovery through close, managing complex negotiations and ensuring alignment with client needs and company objectives. Drives customer satisfaction and loyalty by ensuring successful implementation and adoption of solutions, and by addressing any concerns or issues that may arise. Generates revenue by achieving or exceeding sales targets, driving pipeline growth, and maximizing revenue within assigned accounts. Works effectively with internal teams, including product, marketing, and engineering, to ensure alignment and deliver a cohesive customer experience. What You'll Bring: Requires 6+ years of experience in national and enterprise sales, with a proven track record of exceeding targets and managing complex deals. Background in consultative selling with a strong ability to understand customer needs, develop tailored solutions, and present compelling value propositions. Exceptional interpersonal skills, the ability to build strong relationships with executives and other key stakeholders, and a high level of professionalism. Strong understanding of the telecommunications industry in which the enterprise account director is working, including trends, challenges, and opportunities. Proficiency in relevant software and tools, such as CRM systems (e.g., Salesforce), presentation software (e.g., PowerPoint), and spreadsheets (e.g., Excel). What Makes You a Great Fit: Excellent verbal & written communication skills. Strong experience influencing & directing the work of others. Solid experience with computers and software including Microsoft Office, particularly Excel, Outlook, and Word. Physical Requirements: Frequent travel, walking, and standing at active construction sites in varying weather and on uneven terrain. Ability to wear required personal protective equipment and appropriate safety footwear. Regular use of computers and standard office equipment, along with the communication and judgment needed to inspect work and coordinate field activity. Benefits & Perks: Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off & Paid Holidays. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life’s challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. Discounts on T-Mobile wireless service and select features for lines. Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.