Location: Boston, MA, United States
Title of role: On Call Studio Production Assistant
Location: Boston, MA (onsite)
Approved Salary Range: $23-$25/hr
About the Role
:
Join the Boston studio team behind Rue La La and Gilt and see firsthand how our imagery comes together. As an On-Call Studio Production Assistant, you’ll keep merchandise moving through the studio, from inbound deliveries through production to outbound shipments, making sure every product is prepped, organized and ready to shoot. You’ll support our producer and stylist in the studio, on location and on our TikTok LIVE shows. Ideal for someone interested in fashion and e-commerce who’s organized, hands-on and eager to learn how a production studio runs.
Key Responsibilities:
Inbound samples:
Receive and sort deliveries to standard, and flag sample errors to the producer and stylist.
Merchandise organization:
Pull, scan and stage samples in the right studio locations, keeping vendor packaging, SKU tags and apparel tags intact throughout production.
Steaming and prep:
Steam and prep women’s and men’s apparel and accessories so every product is set-ready.
Studio support:
Help producer and stylist keep shoot days running smoothly, pitching in wherever the team needs you.
TikTok LIVE production:
Prep and organize product for TikTok LIVE shows so every item is camera-ready and easy to find during the broadcast.
Location shoots:
Help with every part of off-site shoots, from prepping samples and loading the van to managing garments on set, running the changing tent and accounting for every sample at wrap.
Outbound samples:
Repackage samples after each shoot by re-attaching tags, folding and polybagging, then prepare return shipments to our warehouse.
Experience and Background Needed
:
This role is active, behind-the-scenes work in a fast-moving studio, ideal if you want hands-on experience in production.
Highly organized, with strong attention to detail
Clear communicator and collaborative teammate who also works well independently
Able to juggle multiple tasks and meet tight, shifting deadlines
Eager to learn new processes as the studio grows
Experience in merchandising, retail, fashion or a studio or production environment preferred
Able to stand for up to 8 hours and lift packages up to 25 lbs
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What We Offer
:
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
We Encourage You to Apply:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis.
This position is not eligible for visa sponsorship now or in the future
. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications:
We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our
GDPR Applicant Privacy Notice
and
CCPA Applicant Privacy Notice
or contact us at recruitingcoordinator@ruegiltgroupe.com.
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Paris; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE JOB
As a Applied AI, Frontier Data Engineering, Staff, you will build the systems behind some of the hardest problems Mistral takes on.
You join our team of engineers in Applied AI. We gravitate towards hard problems, decide how to solve them, and ship fast. You work closely with our customer-facing teams, and what works goes into production with our customers and across the company. When a project needs it, you work directly on customer engagements.
We're looking for a strong software engineer who builds end to end and has shipped ML or GenAI systems to production. You've felt the pain of models that pass every eval and fail on real data, and of quality that drifts after launch. You've also felt the data engineering pain: pipelines that break silently, schemas that change under you, and backfills that take a weekend. Data engineering is your edge. You turn messy, large-scale data into systems that hold up.
You think like a founder. You start from the customer's problem, not the technology. You measure success by the value you deliver, and you care about building experiences people love to use. You like working at the edge of what AI can do today, and you push past it.
Your scope is end to end, from first prototype to production. Your depth in data architecture helps set the standard for how the team designs and delivers systems. You know lakehouse and data mesh patterns well enough to know when they fit and when they're overkill. You've designed ontologies and data models, and you know that getting them right is as much art as science.
WHAT YOU WILL DO
- Build AI systems end to end, from first prototype to production.
- Design the data architecture underneath them: ingestion, processing, storage, and the data models and ontologies that make messy data usable.
- Build distributed pipelines that process large volumes of documents, code, logs, and multimodal content for retrieval, agentic workflows, and fine-tuning.
- Turn what works for one customer into patterns and platforms that work across many, without rebuilding each time.
- Make systems hold up under real load: throughput, latency, cost, and failure recovery are part of the design from the start.
- Build data governance into the systems themselves: ownership, access control, lineage, retention, and privacy for sensitive enterprise data.
- Build the evaluation loop: labeling with LLMs and humans, versioned eval datasets, and checks that catch quality drift before customers do.
- Set the standard for how the team designs and ships data systems.
- Work with researchers, engineers, and customer-facing teams to turn hard problems into systems people rely on.
WHAT WE'RE LOOKING FOR
- You have full ability to ship across the stack: proficient NodeJS e.g. NextJS/Express/Fastify or similar or Python e.g. FastAPI. You are confident with TypeScript + React/NextJS or similar. Solid beats polished.
- You have 5+ years of experience building and running production data-intensive pipelines with distributed processing (for example Spark, Ray, Beam, or Dask) and orchestration tools (for example Airflow, Dagster, or Prefect) with structured and unstructured data.
- You have experience with retrieval-augmented generation, agentic use cases, or LLM evaluation, and a clear view of how data quality drives model quality.
- You work autonomously: you find the problem, decide the approach, and own the outcome.
- You communicate clearly with technical and non-technical audiences, and are fluent in English.
- You ship in increments, are obsessed with time to value and are comfortable making and articulating product-technical tradeoffs.
IDEALLY YOU HAVE
- A passion for graph-based systems (e.g. Neo4j) and ontology design
- Hands-on experience building data pipelines for LLM training, fine-tuning, or evaluation, and contributions to open-source projects, particularly in data or LLMs.
- Hands-on experience with data governance and privacy requirements (for example GDPR), secure data handling, CI/CD and infrastructure as code, or an affinity for security engineering.
HOW WE WORK IN APPLIED AI
- We care about people and outputs.
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week.
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care.
- No politics. Low ego, high standards.
- We embrace an unstructured environment and find joy in it.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Quality Analyst to support its Japanese-speaking Customer Service team in Malaysia.
As a Quality Analyst, you will be responsible for monitoring and evaluating customer interactions to ensure that the Japanese-speaking Customer Service team consistently delivers high-quality customer support.
You will assess interactions across phone, email and messaging channels, identify areas for improvement, provide actionable feedback and work closely with Team Leaders to maintain service standards and enhance the overall customer experience.
Position: Quality Analyst (Japanese)
Location: Malaysia
Model: Remote
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Monitor and evaluate customer interactions across phone, email and messaging channels
Conduct regular quality assessments to ensure compliance with established procedures and service standards
Evaluate customer service representatives' communication, problem-solving skills and handling of customer enquiries
Identify quality gaps, recurring issues and opportunities for improvement
Provide clear and constructive feedback to Customer Service Representatives and Team Leaders
Prepare quality reports and share insights regarding individual and overall team performance
Collaborate with Team Leaders to develop and implement improvement plans
Participate in quality calibration sessions to ensure consistency in evaluation standards
REQUIREMENTS:
Native Japanese and good command of English
Previous experience in Quality Assurance or Quality Analysis within a customer service or contact centre environment
Experience monitoring and evaluating customer interactions
Strong understanding of customer service standards and quality assessment processes
Excellent analytical skills and attention to detail
Ability to identify performance gaps and provide constructive feedback
Strong written and verbal communication skills
Ability to prepare reports and communicate findings to relevant stakeholders
Willingness to work rotating shifts, including weekends and public holidays, according to business requirements
BENEFITS:
Work-from-home arrangement in Malaysia
Competitive compensation package
Performance bonus opportunities
Employee benefits
Career and professional development opportunities
Access to thousands of free learning courses
Initial training and ongoing coaching
Inclusive and supportive working environment
Opportunity to work within a global team
Relocation support
And many more!
Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia
Workplace: fully
David Kennedy Recruitment
is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Customer Service Representative to join their team in Malaysia.
As a Customer Service Representative, you will provide customer support across a range of travel-related products and services, including hotels, flights and activities. You will assist customers through phone, email and messaging channels, handling enquiries, resolving issues and ensuring a high standard of customer satisfaction.
Position: Customer Service Agent (Japanese)
Location: Malaysia
Model: Remote (WFH)
Employment type: Full time
DUTIES AND RESPONSIBILITIES:
Deliver excellent customer service and manage customer needs through phone, email and messaging channels
Support customers with enquiries related to hotels, flights, activities and other travel products
Professionally handle a high volume of customer and partner enquiries
Take ownership of customer issues and concerns, including operational matters, pricing and invoice enquiries
Identify opportunities to improve customer service through self-service initiatives and process improvements
Provide feedback and contribute to initiatives that improve operational efficiency
Maintain open communication with Team Leaders and Managers regarding performance, feedback and coaching
Perform office-based administrative duties whenever required
Work collaboratively with the wider team to contribute to the overall customer experience
REQUIREMENTS:
Native Japanese and good command of English
At least 1 year of experience in a customer-facing or partner-facing role
Strong customer service skills, including attentiveness, empathy, patience and consistency
Excellent verbal and written communication skills
Professional telephone etiquette
Excellent attention to detail
Willingness to work rotating 24/7 shifts, including weekends and public holidays, according to business requirements
High degree of integrity and ability to handle confidential information
Ability to work effectively in a fast-paced environment
BENEFITS:
Work-from-home arrangement in Malaysia
Competitive compensation package
Performance bonus opportunities
Employee benefits
Career and professional development opportunities
Access to thousands of free learning courses
Initial training and ongoing coaching
Inclusive and supportive working environment
Opportunity to work within a global team
Relocation support
And many more!
Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia; Relocation support
Location: Skopje, North Macedonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform - you can read more about our story below. We are just starting in North Macedonia, let's share this journey together!
We're currently looking for Full-Time Support Associates to join our Support team in Skopje! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and Courier Partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.
If the points below sound exciting, we look forward to hearing from you!
Customer Obsessed
: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.
Team Oriented
: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.
Communication
: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.
Personal Touch
: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!
Attitude
: Take ownership beyond the obvious.
What you'll be doing
Handling customer and courier support in live chat together with the team in shifts.
Working in the office
Developing our support function together with the team.
Helping with other things that pop up, like providing support for our restaurant partners.
You thrive under pressure
You consider yourself to be an "out of the box" thinker
You are a fast learner and attentive to both small details and the bigger picture
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority
You're an expert when it comes to Skopje's food scene, traffic patterns, and the different areas of your city
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment
Fluent in Macedonian and able to work in English
If you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!
We will be reviewing applications on an on-going basis, so send through your application ASAP :)
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers.
Manage complex scheduling, including internal and external meetings, calls, and events across multiple time zones. Coordinate travel arrangements (domestic and international), including flights, accommodations, and ground transportation.
УдалённоLocation: Offshore (Remote) – Must work EST hours (ideally located in EST time zone); Manage complex scheduling, including internal and external meetings, calls, and events across multiple time zones
The Recruiting Coordinator assists in oversight of the full recruitment cycle on behalf of the Managed Review Recruiting and Operations functions, supports key employee lifecycle logistics, and serves as a champion for consistency and accuracy across all areas of responsibility. What will this person do?
Previous experience with HR or Recruiting support and/or complex calendar support across multiple time zones
Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review.
Location: Vilnius, Lithuania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
🤩
We are looking for
part-time (min 20h/week)
Support Associates to join our Support team in
Vilnius!
What you’ll be doing
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team, as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset.
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment.
You can work in shifts in
the mornings, evenings, weekends, and holidays -
our support is open seven days a week
from
8 AM to 10 PM
at
our office in
A. Goštauto g. 12A, LT-01108, Vilnius
You are fluent in the
Lithuanian
language, and you have professional working proficiency in
English
What you’ll get by joining us
Wolt credits cashback benefit - enjoy home deliveries with Wolt and receive in return a percentage of your total order value as Wolt credits to your own account.
Employee assistance program - offers practical information and counselling on a variety of topics not just to you, but also to your nearest and dearest, such as a family member.
Wolt Health insurance after the probation period ends
Wolt-wide training programs - our very own Wolt programs, role and country-specific trainings and self-service learning resources.
Team budgets per year - to spend on dinners and activities with your colleagues.
Coffee and snacks at the office.
The base salary during the probation period is
EUR 912.50
. After the probation period, the salary will increase to
EUR 955. Probation period: 3 months.
Office location: A. Goštauto g. 12A, LT-01108, Vilnius
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting hourly pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Pay Range:
€912,50
—
€955 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
As an Accounts Payable Accountant, you will own the payables cycle from invoice intake through payment and reconciliation. Process daily vendor Accounts Payable transactions through Guesty.
УдалённоAbility to work some hours aligned with the Eastern Time Zone (U.S
Our client is hiring a Marketing Lead to build and execute their marketing strategy, establish market awareness, generate qualified leads, and support revenue growth. Develop and execute the B2B marketing and go-to-market strategy, beginning with creative agencies.
Location: Freeland Animal Hospital - Indianapolis, Indiana
POSITION SUMMARY:
The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the safety of pets and
clients and the continuity of quality veterinary care. This position also provides client service and front desk support, including
greeting clients, answering phones, scheduling appointments, processing payments, and assisting with administrative tasks.
The ideal candidate enjoys working with both people and pets and is comfortable transitioning between patient care and
client-facing responsibilities throughout the day.
NO WEEKENDS!
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
and Fun
• Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each
appointment
• Obtain initial patient information, medical histories, vaccination records, and the reason for the
pet’s visit. Document patient information, and update records
• Calm, soothe, comfort, and restrain pets before, during, and after procedures
• Take note on examination results and updates records as directed by veterinarians
• Provide the owners education, resources and information on how best to care for pets in general, at
the Veterinarian’s direction, for specific conditions, and after various procedures
• Monitor and track pet’s physical status and vital signs following surgery
• Monitor, record, and report the physical condition and vital signs of the hospitalized and boarded
pets
• Clean and disinfect cages, pens, runs, and boarding areas
• Feed, water, bathe, and exercise pets during their visit
• Respond to general questions from clients
• Perform and set up procedures that do not require Veterinarian or Veterinary Technician
assistance
• Examine pets, performing basic health checks, looking for signs of disease, illness, or injury, and
treat them under the direction of the Veterinarian
• May administer medication, perform routine laboratory tests, fill prescriptions, and educate client
on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
• Provide professional, efficient, quality care and exceptional service to clients while maintaining
maximum productivity
• Support a practice environment that promotes collaboration and teamwork and ensures the
delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications:
• Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
Experience:
• One year of experience in a pet care setting preferred
Skills, Ability and Knowledge:
• Broad knowledge of animal science
• Basic knowledge of pharmacology
• Proficiency with a variety of computer programs including Microsoft Outlook, Word and
industry internet sites
• Basic written, verbal, and active listening communication skills with a customer-oriented
approach
• Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• Basic analytical, critical thinking, judgement, and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Interact with a variety of clients and employees in a professional, caring, compassionate, and
tactful manner
• Strong attention to detail and high level of accuracy
• Strong organizational and time management skills, including managing multiple priorities
• Handle and maintain sensitive and confidential information with discretion
• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced
and stressful
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear. The
team member must frequently use a computer for long periods of time. Specific vision abilities are
required to do this job including close vision. This position requires walking, standing, and sitting for
long periods of time. May be exposed to low to moderate noise levels as well as
disinfectant/sanitation chemicals, pet dander, and excretions. May experience aggressive,
frightened, abused or injured pets that bite and scratch. This position requires exerting up to 30
pounds of force occasionally, and/or 20 pounds frequently, and/or 10 pounds constantly in order to
lift, carry, pull or move objects. Ability to work flexible hours including evenings and weekends.
SUPERVISORY RESPONSIBILITIES:
This position does not have direct supervisory responsibilities.
ABOUT LAKEFIELD VETERINARY GROUP
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Location: Oklahoma
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Passionate about retail? Seeking a flexible, part-time opportunity? Join Hasbro's team of Retail Merchandisers and help drive sales of our exciting Toys and Games! We're looking for motivated individuals to create an outstanding in-store experience, engage with shoppers and store staff, and showcase the magic of Hasbro brands. Skills gained through work, school, volunteering, or other experiences are welcome and will receive full consideration.
As a part-time Retail Merchandiser, you will be responsible for providing timely and effective retail merchandising and shelf management services across all Hasbro product categories in assigned retail stores. You will ensure that store shelves and feature locations are properly stocked and aligned with Hasbro's planograms and monthly priorities. By maintaining a high standard of merchandising, you will help increase product visibility, promote sales, and develop strong business relationships with retail account management teams.
Location and Work Arrangement
This position is part-time, 10 - 25 hours/week. This role covers the north Oklahoma City territory, including retail stores in Oklahoma City, Mustang, Yukon, and Edmond, OK.
What You'll Do
Merchandising Execution: Merchandise all Hasbro product categories in alignment with the plans and objectives set by the Supervisor. Ensure that product displays meet Hasbro's high-quality standards.
Stockroom to Sales Floor: Physically move product from the backroom/stockroom to store shelves to ensure that products are fully stocked and readily available for customers. Ensure that all Hasbro brands are set to planogram and shelf labels are in place with correct account pricing.
Monthly Features Execution: Set up all required monthly product features in assigned stores to enhance product visibility and sales.
Merchandising Opportunities & Communication: Regularly engage with store managers to identify and discuss opportunities for driving sales through incremental out-of-aisle product placements and expanding shelf space for Hasbro products.
Survey Completion & Feedback: Complete all required store surveys, providing timely feedback regarding store conditions, product placement, and any merchandising challenges or successes.
In Store Photos: Capture and submit high-quality images of all priority product placements, incremental displays, and competitive set-ups.
Training & Mentorship: Assist in the training of newly hired merchandisers, helping to ensure they are fully equipped to represent Hasbro's merchandising standards.
What You'll Bring
Available to work daytime, weekday hours and occasional weekends based on demands of the business.
Ability to lift 40 lbs., climb ladders, stand, bend, and engage in physical activity as needed to ensure products are properly merchandised, with or without reasonable accommodation.
Strong verbal and written communication skills.
Ability to prioritize tasks and manage time effectively.
Working knowledge of iPad/tablet/smartphone and Microsoft Office.
Access to a smartphone or tablet and a reliable internet connection to complete store surveys and submit product placement photos.
Must have a valid driver's license, reliable transportation, and proof of car insurance to travel to assigned stores.
Must live within the parameters of the assigned territory.
What Sets You Apart
Previous experience in retail merchandising or related fields is preferred but not required.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$17.25
—
$27 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
Step into the Analyst role at Hasbro and play a key part in providing top-tier customer service. We are looking for an inquisitive, enthusiastic, and forward-thinking team member who enjoys examining details, posing the right questions, and resolving issues early. This position offers a valuable opportunity to develop your logistics career, focusing on on-time shipping, high fill percentages, and smooth vendor processes, with hands-on exposure to order processing and retail compliance. Located in Boston, MA, you will collaborate with multiple departments to deliver outstanding results for our clients.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Complete day-to-day order activity for assigned, less complex retail accounts, communicating directly with customers on order adjustments and keeping Sales/Replenishment informed.
Research and resolve routine purchase order discrepancies and order exceptions (pricing, case-pack/UPC errors, order blocks), bringing up complex issues to the Senior Analyst.
Run open-order analysis against allocation plans and available inventory using Systems, Applications, and Products (SAP) automated transaction tools and carry out inventory availability plans to meet in-full targets.
Proactively flag at-risk appointed arrival dates and in-transit issues, request retailer date changes early to prevent not-on-time charges, and complete agreed-upon resolutions with Logistics and Sales.
Proactively flag at-risk appointed arrival dates and in-transit issues, request retailer date changes early to prevent not-on-time charges, and complete agreed-upon resolutions and peak-period shipping plans in partnership with Logistics, Sales, Management, and Replenishment.
Follow established account management procedures and retail guidelines, bringing curiosity and fresh ideas for improvement.
Partner with the outsourced order processing team on order entry, exceptions, and quality checks in SAP, serving as an escalation point for assigned accounts.
Research compliance charges (fill rate, not-on-time, UPC/case-pack) for assigned accounts, help prepare retailer disputes with supporting documentation, and flag root causes to prevent repeat charges.
Provide occasional evening and weekend coverage during month/quarter-end close.
What You'll Bring
Demonstrated ability to research issues, analyze data, and resolve problems before they escalate.
Possession of a Bachelor's degree or equivalent practical experience in a relevant domain.
Approximately 1 – 3 years of experience in account management, customer service, or order management, ideally in Consumer Products/Manufacturing, may be typical for this role, but candidates with additional experience are welcome and will receive full consideration.
Strong ability to prioritize multiple tasks with high detail accuracy and follow-through.
Excellent verbal, written, and analytical skills, with the ability to collect, organize, and share data.
Working proficiency in Microsoft Office, particularly Excel.
Experience with SAP order processing and interest in BI tools.
Eagerness to learn, identify inefficiencies, and suggest improvements.
What Sets You Apart
Experience working in a dynamic, high-demand consumer products setting.
Knowledge of retail compliance programs, chargebacks/deductions, and logistics processes.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$76,500
—
$114,800 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
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