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Location: Leipzig, Germany Workplace: onsite Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe. Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. We are looking for a Customer Service Representative who is ready to work from our office in Leipzig . Join Sumsub's team! Your role and tasks: Effectively interact with users, including both verbal and written communication Safeguard data, ensuring confidentiality and security Adherence to legal regulations and company standards Paying attention to detail and precision when carrying out tasks Continuous updating of knowledge and skills in line with industry and regulatory changes Only inbound calls, no outbound calls, chats or emails required. No customer support or complaint handling required. Simply guide the user through all necessary steps About you: Previous experience in customer service-based roles is considered an advantage, but no work experience is required . You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible. Fluent language skills in German, English and French. Please, note that all three languages are required for conversation with our clients. Good communication skills Ability to navigate a large amount of information Able to have days off during the week instead of the weekend We offer: Work with impact . Our mission is to build a digital world that is secure and inclusive for everyone. Your work here will contribute directly to that mission and help shape how people experience trust online. Global reach . You will work on campaigns that cross cultures, languages, and borders, and see your ideas land globally. Growth that is real . Clear goals, open feedback, personal development plans, and support for learning and industry events. We do not just talk about growth, we make sure it happens. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. No borders . You will collaborate with colleagues from 74 countries, bringing together different skills, backgrounds, and perspectives. This mix makes our work stronger, more creative, and easier to adapt. Culture that fits . No heavy bureaucracy, no fake fun. We share wins, celebrate together, and keep things people and pet-friendly (yes, our logo is a dog). Let’s make the online world a safer place together! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Location: US - Headquarters - Maryland - Columbia Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc Your Role: The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team. Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap. This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ. The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction. Who You Are An orchestrator, not a bottleneck. You create the conditions for senior experts to influence the organization instead of routing their work through yourself. Technically credible. You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up. A clear communicator under pressure. You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence. A systems thinker. You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case. Comfortable influencing without authority. Much of what this role must accomplish depends on teams you don't own. Effective remotely. You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap. A developer of senior talent. You are energized by growing people who are already very good, and you give direct feedback. Your Opportunity: Technical Excellence Team Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters. Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work. Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints. Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate. Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade. Global Escalations Practice Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence. Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required. Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director. Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document. Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate. Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer. Driving Change Across the Organization Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data. Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change. Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity. Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it. Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope. Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested. Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls. Leadership & People Development Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function. Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters. Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts. Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification. Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives. Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit. What You'll Need: 8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management. 3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred. Hands-on experience running an escalation practice or program, including process design and cross-functional coordination. Demonstrated ability to influence product and engineering priorities using support and escalation data. Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution. Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment. Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly. Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly. Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level. Bachelor's degree in Computer Science, Information Systems, or equivalent experience. Able to work in a hybrid/on-site capacity at our office in Columbia MD. Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams. Occasional travel as required for team, customer, and cross-functional engagements. Flexibility to perform other duties as deemed necessary by management. And Ideally: Cybersecurity or adjacent enterprise security SaaS experience. Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat. Product Management or program management exposure. Familiarity with AI-assisted support workflows and their governance. Experience supporting FedRAMP or other regulated environments. #LI-Hybrid #LI-MM1 This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs. US Pay Range $130,000 — $173,333.33 USD We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance. Tenable Data Consent Statement Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you: General Applicant Privacy Notice California Applicant Privacy Notice EU/EEA/UK Applicant Privacy Notice

Location: Tbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia Crystalia Glass LLC is a fast-growing U.S. company specializing in custom glass and architectural glazing solutions for residential and commercial projects. Founded in New York in 2017, Crystalia has expanded its presence across the United States and works with clients nationwide, delivering custom solutions from initial concept through manufacturing, delivery, and installation. We are looking for a Project Manager to join our Project Management team and take ownership of client projects throughout the full delivery cycle. This is a highly visible, client-facing role for someone who is comfortable operating at the intersection of construction, customer experience, coordination, and execution. You will serve as the central point connecting the client with internal teams and will be responsible for ensuring that projects move forward smoothly, issues are resolved quickly, and clients remain informed and confident throughout the process. About the Role As a Project Manager, you will take over projects after the sales stage and guide them from contract and prepayment through engineering, production, logistics, delivery, and installation. You will work with multiple internal teams, maintain direct communication with U.S.-based clients, and manage a broad portfolio of active projects at different stages. The role requires strong ownership, excellent communication, technical understanding, and the ability to stay organized in a dynamic, high-volume environment. Who This Role Is For We are looking for candidates with experience in the construction industry or closely related technical fields. Relevant backgrounds may include: Construction and renovation Architecture Engineering Building materials Glass and glazing Windows, doors, façades, and architectural systems Interior construction Technical manufacturing related to construction Candidates should have either: Relevant education in engineering, construction, architecture, or another technical discipline OR Strong hands-on professional experience in construction or a closely related industry. This role is not intended for candidates whose experience is primarily in IT, software development, digital products, automation, or AI project management. Key Responsibilities Lead projects from contract to completion Own the full project lifecycle, including: Contract and prepayment Collection of measurements and technical information Coordination of engineering and shop drawings Production preparation Logistics and delivery coordination Installation Final project completion You will ensure projects stay on track, deadlines are monitored, and potential risks or delays are addressed proactively. Be the main point of contact for clients Maintain regular communication with U.S.-based B2C and B2B clients throughout the project lifecycle. You will: Provide clear and timely project updates Explain project stages and next steps Manage expectations around timelines, production, delivery, and installation Handle objections, concerns, and escalations Resolve issues professionally and maintain strong client relationships Coordinate cross-functional teams Partner closely with: Engineering Sales Scheduling Production Supply Chain and Logistics Delivery and Installation teams You will ensure information flows efficiently between departments, dependencies are managed, and blockers are resolved before they impact project delivery. Manage a high-volume portfolio Project Managers at Crystalia oversee a significant number of active projects simultaneously, often 100–150+ projects at different stages. Success in this environment requires strong prioritization, attention to detail, consistent follow-up, and the ability to quickly identify what requires immediate action. Maintain project visibility and accuracy Use ClickUp, HubSpot, and internal collaboration tools to maintain accurate project information, document progress, track action items, and ensure all stakeholders have up-to-date information. What We Are Looking For Experience in Project Management, Project Coordination, Construction Management, Operations, or a similar role Construction, engineering, architectural, or other relevant technical background Strong experience managing projects through multiple stages from initiation to completion Ability to manage a large and complex portfolio of active projects Excellent written and spoken English Strong client-facing communication skills Ability to handle objections, complaints, and difficult conversations confidently and professionally Strong problem-solving and decision-making skills Ability to identify risks, delays, and bottlenecks early Strong organizational skills and attention to detail High level of ownership and accountability Ability to work independently and follow issues through to resolution Comfort working in a fast-paced and dynamic environment Tech-savvy mindset and confidence using CRM, project management, and collaboration tools What Success Looks Like Successful Project Managers at Crystalia: Maintain full visibility into their project portfolio Communicate proactively rather than reactively Keep projects moving across multiple departments Anticipate risks before they become critical Build trust with clients through clear and consistent communication Take ownership of problems and drive them through resolution Balance customer experience with strong operational execution Employment Conditions Full-time and Fully remote Working hours: 8:30 AM – 5:00 PM New York time B2B contractor format Competitive compensation based on experience and background Hourly compensation plus performance-based bonus Paid time off according to company policy Structured onboarding and product training Why Join Crystalia Work on real residential and commercial construction projects across the U.S. Manage projects with tangible, visible outcomes Collaborate with a cross-functional international team Build deep expertise in custom architectural and glazing projects Work in a growing company where strong performers can expand their scope and responsibilities Develop your career in an environment that combines customer experience, technical project management, and operations From Concept to Completion: Lead Projects That Shine.

Location: Philippines; Colombia; Brazil; Argentina; Mexico; India Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client manages a portfolio of four consumer brands spanning home fragrance, energy bars, men's grooming, and better-for-you snacks. These brands operate in the direct-to-consumer (DTC) e-commerce space, with a significant portion of revenue coming from subscriptions. Email and SMS marketing play a critical role in customer onboarding, retention, and long-term customer value. We are looking for a hands-on Email & SMS Marketing Manager to own email and SMS execution across its portfolio. This role reports directly to the Head of Retention, who oversees overall strategy and performance targets. The ideal candidate is someone who works directly inside Klaviyo every day, personally building flows, segments, templates, campaigns, and automation. You will also own SMS execution end to end. This is an individual contributor role, not a team management or agency management position. We are specifically looking for someone who builds and executes campaigns themselves rather than directing others to do the work. Key responsibilities Email Marketing Execution Personally build, test, and maintain lifecycle email flows across multiple Shopify DTC brands, including welcome, abandoned browse and cart, post-purchase, replenishment, winback, subscription lifecycle, dunning, failed payment recovery, and cancellation prevention. Build and manage email campaigns directly inside Klaviyo, from segmentation and copywriting through setup, QA, sending, and reporting. Develop customer segments based on purchase history, customer behavior, subscription status, and engagement. Manage email campaign calendars and ensure consistent execution across multiple brands. Build and maintain reusable email templates and modules while adapting messaging to each brand's voice. Write compelling email copy, including subject lines, preview text, body copy, and promotional messaging. Manage email deliverability, list health, suppression policies, sunset strategies, sending domains, inbox placement, and domain warm-up. SMS Marketing Ownership Personally manage SMS marketing campaigns and automation using Klaviyo SMS, Attentive, Postscript, or similar platforms. Build and maintain SMS flows, including welcome, abandoned cart, post-purchase, subscription reminders, replenishment, and retention campaigns. Develop SMS campaign calendars and manage messaging frequency to maximize revenue while minimizing customer fatigue. Grow SMS subscriber lists through website capture forms, checkout consent, and post-purchase opportunities. Manage SMS subscriber segmentation, opt-in quality, and compliance. Ensure compliance with consent requirements, quiet hours, and transactional versus promotional messaging regulations. Subscription Retention Build and optimize email and SMS communication for subscription-based customers. Develop strategies to reduce subscription churn and improve customer lifetime value. Manage subscription lifecycle communications, including billing reminders, failed payment recovery, skip and delay options, cancellation saves, and replenishment. Segment customers based on subscription status, order history, and product consumption behavior. Identify opportunities to improve customer retention through lifecycle automation. Performance Analysis and Optimization Monitor email and SMS performance weekly, including revenue, revenue per recipient, open rates, click rates, conversion rates, unsubscribe rates, spam complaints, and subscriber growth. Analyze campaign and flow performance and identify opportunities for improvement. Conduct structured A/B testing and experiments using hypotheses, control groups, and measurable outcomes. Distinguish between attributed revenue and incremental revenue when evaluating campaign performance. Independently pull reports, interpret data, and communicate actionable performance insights. Identify underperforming campaigns and proactively recommend improvements. Creative Development and Campaign QA Build and adapt email creative using Figma or similar design tools. Create and maintain reusable email templates and layouts across multiple brands. Adapt creative assets and messaging to maintain each brand's identity. Independently handle straightforward creative adjustments without relying on designers. Perform thorough campaign QA, including links, personalization, rendering, segmentation, discount codes, and automation logic. AI and Process Optimization Use AI tools such as Claude and ChatGPT to improve copywriting, segmentation, reporting, campaign QA, and workflow efficiency. Integrate AI into daily marketing workflows to improve productivity and execution quality. Identify opportunities to automate repetitive tasks and improve marketing processes. Requirements At least 3 years of direct, hands-on Klaviyo experience. Currently working directly inside Klaviyo and personally building flows, segments, templates, and campaigns. Demonstrated experience independently executing email marketing campaigns and lifecycle automation. Hands-on SMS marketing experience using Klaviyo SMS, Attentive, Postscript, or similar platforms. Direct ownership of SMS campaigns, flows, subscriber growth, and compliance. Direct-to-consumer (DTC) e-commerce experience, preferably with Shopify. Experience working with subscription-based e-commerce brands. Proven ability to improve email and SMS performance with measurable results. Strong understanding of lifecycle marketing, segmentation, customer retention, and subscription marketing. Excellent copywriting skills, particularly short-form marketing copy. Strong analytical skills and ability to independently pull reports, interpret data, and make optimization decisions. Understanding of email deliverability, list management, and inbox placement. Strong written English communication skills. Practical experience using AI tools such as Claude or ChatGPT in marketing workflows. Ability to work independently in a fast-paced startup environment. Highly detail-oriented with strong campaign QA skills. Comfortable working US Eastern Time hours. Important Role Clarification This position is not suitable for candidates whose primary responsibilities involve: Managing agencies or external marketing vendors. Directing teams of email marketers, campaign managers, or designers. Developing lifecycle strategy without personally executing campaigns. Reviewing or approving work built by other team members. Candidates must be able to demonstrate that they personally build and manage email and SMS marketing programs. Nice to Have Experience using Figma or other design tools to create or adapt email creative. Experience with subscription platforms such as Recharge, Skio, or similar. Experience managing subscription retention strategies, including churn prevention, dunning, cancellation saves, and replenishment. Experience managing email and SMS marketing across multiple DTC brands simultaneously. Familiarity with review and UGC platforms such as Okendo or Yotpo. Experience with website capture and subscriber acquisition tools. Experience recovering email deliverability after a significant decline. Experience implementing AI-powered marketing workflows. Benefits Competitive compensation depending on experience and qualifications. Fully remote working arrangement. Full-time opportunity with a US-based team. Opportunity to work across four consumer brands in different product categories. Direct collaboration with the Head of Retention. Opportunity to take ownership of email and SMS execution across a diverse DTC portfolio. Exposure to an AI-forward company and modern marketing workflows.

We are hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping.

Location: Philippines Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected. About the Role Salmon is hiring a Payment Partner Settlements Officer to join the Payment Partner Settlement (PPS) Unit within Banking Operations. You will process and monitor payments, settlements, reconciliations, cash movements and transaction exceptions, making sure every entry is properly approved, accurately recorded and fully evidenced. You will work with finance, operations, payment partners, technology, risk and compliance to keep payment flows controlled and reliable. What You’ll Do Settlement and reconciliation operations - Compare reports related to payment partner settlement, and validate data and entries submitted for posting. - Monitor discrepancies and resolve unreconciled customer payments within the aging period. - Ensure all entries have appropriate approvals under the Delegated Authority (DA). - Follow up with internal and external stakeholders to close open items. - Ensure Payment Partners remit customer payments within the agreed turnaround time. Payment partner management - Secure all required documents and complete due diligence before starting business with a Payment Partner. - Support Payment Partner vendor evaluation, and commission and services payments. - Coordinate immediately with Payment Partners on gaps, and hold regular meetings to maintain a smooth relationship. Compliance and complaints - Coordinate CTR/STR matters with Compliance. - Handle and resolve complaints related to payment partner settlements. - Comply with SEC, BSP, AMLC and other regulatory requirements, and help combat money laundering by ensuring required processes are in place. Documentation and evidence - Maintain reconciliation evidence, status trackers, approvals, exception logs and case notes for auditability. - Document processes with the PPS Unit Head, and review and update them on time. - Organize team files (soft and hard copy) in line with the record retention policy, and keep the team audit-ready. End-to-end process ownership - Ensure maker-checker and segregation of duties are in place. - Monitor completion of team tasks within the agreed turnaround time. - Promptly identify and escalate issues, and propose resolutions to your supervisor. - Identify process and system improvements with controls in place, and participate in UAT/UVT for changes that affect the team. Team operations - Act as maker within your delegated authority. - Act as reliever for team members on leave, and across Back Office as needed, without compromising segregation of duties or controls. - Take part in cross-functional assignments within Back Office. Cross-team collaboration - Work closely with the PPS Unit Head, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction. - Partner with finance, operations, technology, risk and compliance to keep payment flows controlled. What We’re Looking For - Bachelor’s degree in Business Administration, Finance, Accountancy or a related field - 2-3 years of experience in banking operations, settlements, reconciliation, payments or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage) - Working knowledge of payment settlement and reconciliation processes, or the ability to be trained in them - Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements - Strong documentation and written communication skills - Strong coordination and follow-through skills - Awareness of AML, BSP and other regulatory requirements - Ability to meet the Bank’s fit and proper standards, including pre-employment screening

Location: Chile; Brazil Our client is a global medical technology company focused on improving diabetes care through innovative, user-friendly devices. Its portfolio includes insulin pumps, continuous glucose monitoring (CGM) systems, blood glucose monitoring devices and point-of-care diagnostic solutions. With an expanding international presence, the company helps patients and healthcare professionals manage diabetes more effectively. It is looking for an After-Sales & Technical Support Specialist to support customers and distribution partners across Latin America. Key Responsibilities: Technical Support & Troubleshooting Serve as a key contact for distributors, local customer service teams and healthcare professionals across Latin America, providing support for CGM systems, blood glucose meters and insulin pumps. Investigate and resolve technical inquiries related to device operation, data synchronization, software connectivity and mobile applications. Coordinate with internal technical and product teams to resolve complex cases and provide timely updates to partners and customers. Support product complaint handling, returns and replacements in collaboration with the relevant internal teams. Distributor Support & Training Build strong working relationships with regional distributors and help strengthen their local after-sales support capabilities. Deliver product training, troubleshooting sessions and practical guidance to distributor teams and healthcare professionals. Support new product launches by preparing local partners to handle customer inquiries and common technical issues. Develop clear support materials, FAQs and troubleshooting guides adapted to regional needs. Customer Experience & Product Improvement Track support cases and follow up to ensure issues are resolved effectively. Identify recurring technical issues and customer feedback, sharing insights with Product Management and Technical Support. Improve support processes to increase responsiveness and customer satisfaction across the region. Maintain accurate case records and handle customer information responsibly in line with company procedures. Requirements At least 3 years of experience in after-sales service, customer support or technical support within the medical device industry. Experience supporting diabetes care products, particularly insulin pumps, CGMs or blood glucose meters, is strongly preferred. Experience working with distributors or supporting customers across Latin American markets. Strong troubleshooting skills and the ability to explain technical information clearly to different audiences. A customer-focused approach, strong follow-through and confidence managing cases independently. Ability to collaborate with international teams and coordinate across time zones. Fluency in Spanish and English; or Portuguese and English depending on the location.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a Dubai-based property and asset management company. We are committed to placing the right people in the right roles and to continuous improvement in everything we do. Our Handover team forms the first substantive point of contact between a new owner and their residence, and the quality of its work shapes the customer’s experience of the entire journey. Position Overview KAIZEN is seeking a Senior Handover Engineer to lead the technical inspection, snagging and handover of residential units. The successful candidate will identify mechanical, electrical and plumbing (MEP), civil and finishing defects, drive rectification with developers and contractors, and manage technical complaints and Defect Liability Period (DLP) issues. The objective is to ensure that every unit is handed over to the required standard and transferred to the Facilities Management (FM) team with no outstanding items. The role requires a high degree of ownership, the ability to work independently across multiple projects, and sound technical judgement. Key Responsibilities Conduct technical inspections of residential units, ensuring complete coverage of each unit and adherence to the inspection schedule. Identify MEP, civil and finishing defects, and record each with clear classification and supporting evidence. Manage the snagging, de-snagging and rectification process, including re-inspection until works are accepted. Coordinate with developers, contractors and FM teams, responding promptly to requests and ensuring units are handed over to FM with no open items. Handle technical complaints and DLP issues, resolving them within agreed service levels and within the defect liability period. Prepare inspection reports within the required timelines and follow up on pending defects through to closure. Requirements Bachelor’s degree in Mechanical or Electrical Engineering Minimum of five (5) years of experience in engineering, facilities management or asset management Minimum of two (2) years of experience in residential handover and in-unit snagging Strong MEP knowledge and technical problem-solving skills Excellent communication and customer service skills Ability to manage multiple projects independently Valid UAE driving licence and access to a personal vehicle (mandatory)

Location: Kathmandu, Nepal Workplace: remote We are seeking a Customer Support Specialist to handle omnichannel inquiries (phone, email, and chat). In this role, you will quickly resolve customer issues, process returns and complaints, and accurately document every interaction within our CRM system. You will act as a vital bridge for user feedback, forwarding insights to relevant departments while keeping customers informed about their inquiry status. Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Strong digital literacy. Excellent data entry and writing skills. Good knowledge of Google products (Google Sheets, Google Docs). Product knowledge or willingness to learn E-hailing services, products & services, travel, and courier solutions. Strong verbal and written communication skills. Fluency in Nepali and English (both spoken and written). Fast and accurate typing skills (minimum 100 words per minute ). Experience with Customer Support CRM tools such as Salesforce, Zendesk, or Zoho . Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Pasig City, Philippines This role will serve as clinical expert for the complaint intake review process. They will provide clinical rationale linking patient clinical presentation, procedural events, and product interaction. They will serve as a clinical resource for cross functional teams including engineering, quality, and innovation excellence. They will work under the supervision of the Associate Director on ensuring coding and case review objectives are relevant, compliant and meet FDA standards. DUTIES & RESPONSIBILITIES: Collaborate with the post market complaint operations and regulatory review teams to ensure coding guidelines are adhered to Review complaint intakes for coding accuracy and provide written narratives to meet FDA standards Collaborate with the Medical Safety Office and Medical Office to provide updated guidelines to the Coding Guide Provide clinical support for post market engineering as needed ROLE REQUIREMENTS: Minimum of 5 years cardiology experience preferred Demonstrate effective collaboration through previous partnerships and activities Must have a keen sense of prioritization, organization, flexibility, and time management to ensure maximum effectiveness for the benefit of the team. Able to maintain confidentiality, establish secure filing procedures and safeguard materials and information required Possess executive communication skills • Demonstrates high level of professionalism Ability to influence cross functional teams in a constructive manner Proficiency in medical writing skills Proficiency with Microsoft office programs required EDUCATIONAL QUALIFICATIONS: BS in Nursing Registered Nurse

Location: United States Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Legal Counsel, Employment to help us support a growing global team the Webflow way: moving quickly, working collaboratively, and staying thoughtful about risk. You’re a bright, pragmatic, self-motivated employment attorney with 4+ years of counseling and litigation experience at a law firm and/or in-house. You’ll use that background to give timely, practical, business-minded advice, primarily to our Employee Relations and People teams around the world, so they can do their best work without unnecessary barriers. You have experience litigating and/or counseling on compliance with federal and state anti-discrimination, harassment, and retaliation laws, ideally including analysis under California law. Prior in-house or seconded experience at a technology company is a plus, but not required. You’re an entrepreneurial, resourceful self-starter who thrives in a fast-paced, dynamic environment, builds strong relationships, and is curious about supporting a global workforce. ABOUT THE ROLE: - Location: Remote-first (United States) - Full-time - Permanent - Exempt - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $158,000 - $190,000 - Zone B: $148,000 - $178,000 - Zone C: $140,000 - $168,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Associate General Counsel, Corporate As Legal Counsel, Employment, you’ll: - Give practical, day-to-day employment advice on a wide range of issues, including HR practices, performance management, terminations, leaves of absence, investigations, and accommodations. Help the business move fast while staying clear-eyed about legal risk. - Investigate and manage pre-litigation and litigation matters. Build and carry out strategies for early resolution where it makes sense, and partner with outside counsel when needed. - Interpret and advise on policies and procedures using your knowledge of state, federal, and international employment laws (e.g., FMLA, ADA, FLSA, NLRA, Title VII, and their state and international equivalents). Turn them into guidance people can actually use. - Support a global workforce with legal counsel that works across borders, cultures, and time zones. - Partner closely with Webflow’s Employee Relations and People teams on employee complaints, investigations, performance management, and accommodations. - Collaborate with the Employment Legal and People teams to build strong, scalable processes that keep us compliant with applicable state, federal, and local laws. - Track developments in employment law across U.S. jurisdictions and internationally, and spot emerging trends early so Webflow can get ahead of them. ABOUT YOU: Requirements: - 4+ years of employment law experience at a leading law firm and/or in-house, with an interest in advice and counseling - Global workforce experience is a plus, not a requirement. If you’ve supported teams across borders in-house, you’ll have a head start with a company that works across time zones and jurisdictions. - Non-negotiable requirements - Active member in good standing of a State Bar, and eligible to practice in the jurisdiction where you’re based. - J.D. from a top-tier law school. You’ll thrive as Legal Counsel, Employment if you: - Are a sharp problem-solver with sound judgment and excellent written, verbal, and interpersonal communication. You can make complex legal topics clear and useful for the business. - Think creatively and strategically on your feet. You stay steady under pressure, juggle complex workloads and shifting priorities across many stakeholders, and help teams move quickly with confidence while staying thoughtful about risk. - Are a resourceful self-starter who is driven by results, finds a path where others see a barrier, and works with Webflow’s collaborative, innovative spirit. You hold yourself to high standards and strong ethics. - Build trust with cross-functional partners across the Legal Department and the company, and be the kind of counsel teams want to bring in early. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: New York; Remote - USA; Canada Workplace: Remote The Legal team at Chainalysis advises the business on the legal and regulatory challenges of building innovative blockchain data and analytics solutions. Working across Product, Engineering, Data Science, Commercial, and other teams, Legal helps Chainalysis innovate responsibly, manage risk, and support growth in a rapidly evolving industry. The Senior Counsel, Product & Data will help shape the legal strategy for Chainalysis’ data and intelligence products. This role partners with Product, Engineering, Data Science, and Research & Development to identify legal considerations early in product development and help influence the product roadmap. With a strong understanding of data from compliance, privacy, and intellectual property perspectives, the Senior Counsel will help teams address legal considerations as products are developed, rather than after they have shipped. The role will advise on data sourcing, use, access, licensing, governance, and product development, while helping address issues such as role based access controls and data deletion following customer offboarding. This is an opportunity for an experienced technology lawyer to build trusted relationships across the business and contribute to the long term development of the product legal function. In this role, you’ll: - Advise throughout the product lifecycle, from early planning and development through launch and ongoing operation. - Partner with Product, Engineering, Data Science, and Research & Development to identify legal considerations early and help shape the product roadmap. - Advise on data sourcing, collection, use, access, retention, deletion, licensing, and commercialisation. - Assess data and intelligence products through compliance, privacy, intellectual property, and commercial perspectives. - Help address product and data issues, including role based access controls and data deletion following customer offboarding. - Advise on intellectual property, including copyright, trademarks, patents, IP protection, and third party rights. - Advise on AI, machine learning, and other emerging technologies in product development and data use. - Partner with Privacy, Security, Compliance, and Commercial Legal colleagues on product related matters. - Develop practical policies and processes to help teams identify and manage legal risks. - Coordinate legal responses to product related incidents, complaints, and disputes. - Monitor legal and regulatory developments and provide actionable guidance. - Build strong relationships with stakeholders and contribute to the long term development of the product legal function. We’re looking for candidates who have: - A law degree and qualification to practise law in a relevant jurisdiction. - Significant experience advising technology businesses, ideally in house at a mid sized technology company with data intensive products. - Experience in product counselling, data related legal matters, intellectual property, or data licensing. - Experience advising Product, Engineering, Data Science, or other technical teams. - A strong understanding of how data is collected, managed, licensed, accessed, and used in commercial products. - Experience assessing legal risks associated with data intensive products and emerging technologies. - The ability to identify legal considerations early and balance risk with commercial objectives. - Excellent judgement, communication, and stakeholder management skills. - The ability to manage complex matters independently and work collaboratively across teams. Nice to have experience: - In house product legal experience at a mid sized technology company with data intensive products. - Experience at a comparable technology or intelligence business. - Experience advising on data licensing, large scale data collection, data enrichment, or data driven products. - Familiarity with blockchain technology or digital assets. - Experience with AI governance, machine learning, or privacy frameworks such as GDPR or CCPA/CPRA. - Experience with product related disputes, technology partnerships, or complex commercial agreements. - Product litigation experience at a law firm, particularly involving technology, data, or intellectual property. - Experience working across multiple jurisdictions. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. THE ROLE Alan’s Insurance Compliance Counsel, you will be Alan's expert on insurance compliance and consumer protection regulation. You will define how regulatory obligations translate into Alan's tools, processes, and products. You will own the compliance posture on your perimeter, proactively manage our exposure, and be the primary interface with regulators on the topics you cover. You will also be a key connector between the compliance function, internal control, and the audit processes Alan conducts - ensuring audit findings are properly digested, remediated, and embedded into how we operate. As Alan expands into new markets, you will play a central role in ensuring our compliance standards travel with us: adapting Group frameworks to local requirements and helping stand up the right compliance foundations in new geographies. The role sits within the Legal Area in the Corporate Unit, and involves close daily collaboration with the Legal, Insurance, Operations, Sales, Care, and Product teams across all of Alan's markets.   WHAT YOU WILL DO Own Alan's Insurance Compliance Posture - Define how regulatory obligations relating to Alan’s core product (IDD including duty of advice, product governance, AML/CFT, etc.) translate into Alan's operational processes, product design, and tooling - Suggest optimal ways to meet regulatory requirements within Alan's products while improving members' experience - from pricing components and options design to UX choices and complaint handling - Proactively identify compliance risks, assess their exposure, and develop mitigating action plans in coordination with internal stakeholders - Lead the structuring and continuous improvement of Alan's complaints management framework across France, Belgium, and Spain, ensuring compliance with ACPR recommendations and local equivalents Reporting & Audits - Serve as the compliance function's key contributor to Alan's internal control system: document compliance-related risks and controls in the Group's centralised mapping, and co-deploy the internal control approach across teams (Insurance, Operations, Sales, Care) - Prepare and support internal and external audits: assess Alan's standing against planned operational improvements, define remediation plans, and drive and monitor their effective implementation - Report on compliance obligations and risk exposure to Alan's Board and governance committees, with clarity and foresight; Manage regulatory reporting obligations including the ACPR Questionnaire Protection de la Clientèle (QPC) - Respond to regulatory inspections (ACPR, FSMA, or equivalent in Alan’s operating countries), coordinating internally and ensuring Alan is always audit-ready AML/CFT & KYC - Support the AML framework: conduct second-level analysis on suspicious cases, manage relationships with regulatory bodies and financial intelligence units, approve high-risk client relationships (including PEPs), and maintain the AML/CFT risk assessment framework - Oversee KYC Ops referents' training and upskilling, including Belgium-specific AML requirements - Coordinate with the AMLO on annual priorities, documentation, monitoring tools, and regulatory reporting to the ACPR and equivalent supervisors Compliance Roadmap & Stakeholder Coordination - Maintain Alan's compliance roadmap: prioritise, track progress, update the risk mapping, and re-prioritise as the regulatory environment evolves - Lead compliance projects with internal stakeholders across Insurance, Product, Sales, Care, and Operations, translating regulatory requirements into concrete deliverables and timelines - Contribute to pragmatic compliance positions on regulatory requirements that affect our products and contracts - turning complex constraints into well-reasoned, pragmatic solutions that support the business. Regulatory Training & Internal Capability - Design and maintain mandatory regulatory training programmes for Sales and Care roles (IDD competency requirements including duty of advice and product governance, Loi Evin, AML/CFT) - Build internal compliance frameworks, guidelines, and decision-making tools that increase team autonomy and reduce reliance on external resources - Contribute to Alan's written culture by producing high-quality documentation that teams can rely on independently International Compliance & Localisation - Ensure Alan's compliance standards travel consistently across all Group markets, whether existing (France, Belgium, Spain, Canada) or newly opened, adapting Group frameworks to local regulatory requirements and deploying them locally in coordination with local counsel.   PROFILE Experience & Skills - 4+ years of experience in compliance in an insurance or fintech company; solid coverage of at least two of the following: AML/CFT, insurance distribution (IDD), complaints handling, regulatory reporting - Solid understanding of the French insurance regulatory framework and ability to work across EU/local requirements - Proven ability to lead compliance projects cross-functionally: you translate regulatory requirements into clear priorities, align internal stakeholders, and deliver without creating bottlenecks or increased friction - Bilingual French/English (both required, written and spoken) - International exposure is a strong plus You Will Thrive Here If You Are - A pragmatic problem-solver: you find the right answer within regulatory constraints rather than defaulting to the most conservative one - Rigorous and well-organised: you maintain high documentation standards, track your commitments, and keep stakeholders informed - Business-minded: you understand what matters for the company's growth and your members' protection, and you calibrate your compliance work accordingly 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work

Location: Lodz Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 6,000 specialists.    We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Requirements: ● Experience or exposure to invoice processing in EU ● Experience with Google Sheets, Google Docs or comparable alternatives from Microsoft ● Organizational & analytical skills ● Attention to detail ● Polish language; English level - B2 or higher ● Bachelor’s degree in Economics / Accounting or other relevant degree. ● Preferable: knowledge of Optima software, SAP Key responsibilities: ● Issuing various types of invoices, including domestic, international, proforma and advance invoices ● Issuing corrective invoices for sales, based on complaints, return documents, discounts or else ● Posting and recording of accounts payable ● Monitoring and control of accounts receivable, debt collection and documentation circulation ● Client communication ● Other tasks assigned by the Manager We offer: ● An opportunity to work in one of the most recognized and innovative security manufacturers ● An opportunity to take on new challenges, advance your career, and make a meaningful impact ● Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas ● A zero bullshit culture Join Ajax Systems!

Location: Philippines Workplace: OnSite Employment Type: Full-time Assignment: All over Philippines(Revolving Reimburstment funds provided for Travel) Position Overview The Field Collections Manager is responsible for overseeing the overall daily operations of the Field Collections Department, ensuring the achievement of collection targets, operational efficiency, workforce productivity, quality assurance, and compliance with company policies and applicable regulations. The role directly manages Field Collections Supervisors and provides operational oversight of the Field Collections Quality Control Officers (FQCOs), Specialized Recovery functions (Legal and Motorcycle Repossession), and Field Administration. The Field Collections Manager ensures that all functions operate efficiently, coordinate effectively, meet established performance standards, and contribute to the department's overall recovery objectives. Key Responsibilities 1. Collection Performance and Field Operations - Monitor daily, weekly, and monthly collections against approved targets. - Track Collection Efficiency (CE), Recovery Rate (RR), cash collections, and Field Officer productivity. - Identify underperforming zones, supervisors, and Field Officers, and implement corrective action plans. - Oversee the Field Collections Supervisors and ensure accountability for team performance, coaching, and operational deliverables. - Ensure consistent execution of approved collection strategies across all assigned zones. - Review collection trends, identify potential month-end gaps, and implement timely interventions. - Conduct regular performance reviews and operational meetings with supervisors. 2. Oversight of Field Collections Quality Control (FQCO) - Provide operational oversight of the FQCO team to ensure consistent quality monitoring and compliance checks across field operations. - Ensure that field quality assessments, shadowing activities, skip-tracing reviews, and compliance observations are conducted according to approved procedures. - Review significant quality findings, recurring violations, and operational risk trends identified by FQCOs. - Ensure that identified issues are properly documented, endorsed, and addressed by the appropriate supervisors or departments. - Monitor the implementation of corrective actions and recommend process improvements based on quality assessment results. - Coordinate with HR on serious findings and potential policy violations. 3. Oversight of Specialized Recovery – Legal and Motorcycle Repossession - Oversee the operational performance of specialized recovery activities, including small-claims case processing, legal case coordination, and motorcycle repossession. - Ensure that eligible cases are properly identified, documented, endorsed, and followed up according to approved procedures. - Monitor the status and progress of repossession assignments, legal endorsements, case filings, and other specialized recovery activities. - Coordinate with the Legal Officer and Moto Repossession Representatives to address operational bottlenecks and improve recovery outcomes. - Ensure that all repossession and legal recovery activities are conducted only when authorized and in accordance with applicable laws, company policies, and approved processes. - Review specialized recovery performance and identify opportunities to improve case conversion, recovery rates, and turnaround times. - Coordinate with Moto Loan Team on case requirements, documentation, account reconciliation, and escalations. 4. Oversight of Field Administration - Oversee the Field Admin function to ensure timely and accurate administrative support for field operations. - Ensure proper maintenance of manpower records, attendance trackers, deployment reports, reimbursement documents, and operational files. - Monitor the timely consolidation and submission of reports, personnel updates, and required documentation. - Ensure that approved field expenses and reimbursement requests are properly documented and processed according to company policy. - Coordinate with HR, Finance, and other relevant departments on administrative requirements. - Identify administrative process gaps and implement improvements to reporting accuracy, documentation, and turnaround time. 5. Manpower Planning and Workforce Management - Monitor staffing levels, attendance, deployment, and manpower requirements across all collection zones. - Ensure sufficient Field Officer coverage in existing and newly established zones. - Coordinate with HR and Recruitment on hiring, onboarding, replacement hiring, and deployment schedules. - Monitor productivity and workload distribution across Field Officers and supervisors. - Recommend staffing adjustments and resource allocation improvements based on operational requirements. - Oversee onboarding progress and initial performance monitoring of newly deployed personnel. 6. Performance Reporting and Management Reviews - Consolidate daily, weekly, and monthly reports covering field collections, FQCO findings, specialized recovery, manpower, and administration. - Prepare management updates highlighting performance against targets, operational risks, key issues, and recommended actions. - Ensure that all functional leads and supervisors submit accurate and timely reports. - Conduct regular operational reviews with supervisors and the relevant functional representatives. - Track the completion and effectiveness of agreed action plans. - Present consolidated operational results and recommendations to the Head of Field Collections. 7. Cross-Functional Coordination and Compliance - Coordinate with Data and Analytics, HR, Legal, Compliance, Finance, Operations, and Technology to resolve operational issues. - Ensure field collection and specialized recovery activities follow approved policies, data privacy requirements, fair collection practices, and applicable regulations. - Ensure that customer complaints, compliance incidents, and potential policy violations are documented and escalated promptly. - Coordinate corrective actions with the responsible functional owners. - Maintain clear accountability while ensuring that independent Legal and Compliance decisions remain with the appropriately authorized functions. 8. Budget and Resource Management - Monitor field operating expenses, reimbursement requests, activity budgets, and resource utilization. - Ensure spending remains within approved budgets and follows company procedures. - Identify opportunities to improve cost efficiency without compromising collection performance or compliance. - Review significant budget variances and recommend appropriate corrective measures. - Escalate material expenses and budget requirements requiring management approval. 9. Team Development and Continuous Improvement - Establish clear performance expectations and accountability standards for supervisors and functional representatives. - Identify training needs, capability gaps, and opportunities for employee development. - Recommend performance improvement plans and development opportunities for team members. - Standardize operating procedures and best practices across field operations and specialized recovery. - Implement continuous improvement initiatives to enhance productivity, quality, compliance, and recovery performance. Key Performance Indicators (KPIs) The Field Collections Manager will be assessed based on: 1. Collection achievement against approved targets. 2. Collection Efficiency (CE) and Recovery Rate (RR). 3. Field Officer productivity and collection conversion. 4. Field Collections Supervisor performance and accountability. 5. FQCO assessment coverage, reporting quality, and closure of corrective actions. 6. Specialized recovery performance, including authorized repossession activities and legal case progress. 7. Manpower coverage, attendance, and deployment efficiency. 8. Accuracy and timeliness of operational and administrative reporting. 9. Compliance with approved procedures and timely escalation of material incidents. 10. Budget adherence and operational cost efficiency. 11. Timely execution of operational action plans and process improvements. Specific targets will be established by the Head of Field Collections in coordination with the relevant stakeholders. Expected Outcomes Within the First 3–6 Months - Establish a consistent operational review and reporting framework covering all functions. - Improve collection performance and accountability across supervisors and field teams. - Strengthen FQCO monitoring and ensure timely resolution of quality and compliance findings. - Improve visibility and follow-through on legal cases and motorcycle repossession activities. - Improve the accuracy and timeliness of Field Admin deliverables. - Optimize manpower deployment, field productivity, and operating expenses. - Reduce unresolved operational issues through clear ownership and escalation procedures. - Establish a scalable management structure that enables the Head of Field Collections to focus on strategic priorities.

Location: Buenos Aires, Argentina; São Paulo, Brazil; Uruguay We are looking for a hands-on HR Director to lead our international People Operations function and build a transparent, performance-driven HR system. The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding. This is a senior leadership role reporting directly to the CEO. Work format This is a hybrid / remote position . The successful candidate may work: from our office in Panama; in a hybrid format; or fully remotely from another Latin American country. Regardless of location, full daily availability during Panama business hours (9am to 6pm) is mandatory. Occasional business travel may be required. Key responsibilities Lead the international People Operations and HR governance function. Develop HR strategy and support organizational design. Manage employee and contractor agreements, renewals and HR documentation. Coordinate recruitment in LATAM and EUROPE. Improve retention, trainings and onboarding. Maintain employee files, contract trackers and probation records. Develop and enforce HR policies and internal procedures. Manage performance reviews, KPIs and performance improvement plans. Handle employee relations, complaints, conflicts and disciplinary matters. Coordinate compensation, bonuses, benefits and payroll information. Build promotion, career-development and succession processes. Improve employee engagement and retention. Manage terminations, exit interviews and offboarding. Lead and develop the HR Generalist and future People Operations team. Maintain HR dashboards and provide regular reports to the CEO. Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success. Scope clarification The HR Director owns: People Operations; contracts and HR documentation; performance management; compensation and benefits; employee relations; policies and compliance; employee development; retention and offboarding. Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate Global Talent Acquisition Director while that function is active. The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant. Requirements Requirements At least 5 years of experience as an HR Director, Head of HR or senior HR leader. A university degree is a must, or a master's degree is preferred. Strong experience in International recruitment (demonstrated) Strong experience managing the full employee lifecycle. Proven experience with performance management, employee relations and terminations. Experience developing and enforcing HR policies. Experience managing remote or international teams. Strong knowledge of HR operations, contracts and compensation processes. Experience managing an HR team. English at C1 level or equivalent. Spanish at C1 level or native proficiency. Strong judgment, confidentiality and decision-making ability. Ability to work independently and communicate directly with the CEO. Availability during Panama business hours (9am to 6pm Panama time) Candidates based in Latin America are strongly preferred. Benefits What we offer MONTHLY Salary range from: USD $3.500 to 5.000 according to experience. Director-level position with direct access to the CEO. International scope across Europe and the Americas. Hybrid or fully remote work format. Opportunity to build and improve the HR function. Real decision-making authority within the approved scope. Long-term cooperation. Fixed monthly compensation plus performance-based incentives. Contract format based on the candidate’s country of residence.

Location: Panama City, Panama; Guatemala City, Guatemala; Mexico City, Mexico; Bogotá, Colombia; Asunción, Paraguay We are looking for a hands-on HR Director to lead our international People Operations function and build a transparent, performance-driven HR system. The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding. This is a senior leadership role reporting directly to the CEO. Work format This is a hybrid / remote position . The successful candidate may work: from our office in Panama; in a hybrid format; or fully remotely from another Latin American country. Regardless of location, full daily availability during Panama business hours (9am to 6pm) is mandatory. Occasional business travel may be required. Key responsibilities Lead the international People Operations and HR governance function. Develop HR strategy and support organizational design. Manage employee and contractor agreements, renewals and HR documentation. Maintain employee files, contract trackers and probation records. Develop and enforce HR policies and internal procedures. Manage performance reviews, KPIs and performance improvement plans. Handle employee relations, complaints, conflicts and disciplinary matters. Coordinate compensation, bonuses, benefits and payroll information. Build promotion, career-development and succession processes. Improve employee engagement and retention. Manage terminations, exit interviews and offboarding. Lead and develop the HR Generalist and future People Operations team. Maintain HR dashboards and provide regular reports to the CEO. Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success. Scope clarification The HR Director owns: People Operations; contracts and HR documentation; performance management; compensation and benefits; employee relations; policies and compliance; employee development; retention and offboarding. Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate Global Talent Acquisition Director while that function is active. The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant. Requirements Requirements At least 5 years of experience as an HR Director, Head of HR or senior HR leader. A university degree is a must, or a master's degree is preferred. Strong experience managing the full employee lifecycle. Proven experience with performance management, employee relations and terminations. Experience developing and enforcing HR policies. Experience managing remote or international teams. Strong knowledge of HR operations, contracts and compensation processes. Experience managing an HR team. English at C1 level or equivalent. Spanish at C1 level or native proficiency. Strong judgment, confidentiality and decision-making ability. Ability to work independently and communicate directly with the CEO. Availability during Panama business hours (9am to 6pm Panama time) Candidates based in Latin America are strongly preferred. Benefits What we offer MONTHLY Salary range from: USD $3.500 to 5.000 according to experience. Director-level position with direct access to the CEO. International scope across Europe and the Americas. Hybrid or fully remote work format. Opportunity to build and improve the HR function. Real decision-making authority within the approved scope. Long-term cooperation. Fixed monthly compensation plus performance-based incentives. Contract format based on the candidate’s country of residence.

TRM Labs is looking for a Global Investigator to investigate crypto complaints trace funds and support asset recovery.