Supply Chain & Operations Manager - LATAM

Responsibilities: — Build and maintain SKU-level forecasts and replenishment plans using sales history, subscriptions, promotions, growth, and seasonality. — Account for usable inventory, quality holds, raw-material specifications, open orders, testing time, production lead times, minimum orders, and safety stock. — Identify stockout risks early, recommend actions, and balance availability against working capital and excess inventory. — Create purchase orders and track quantities, delivery commitments, receipts, remaining balances, and invoice discrepancies. — Serve as the brand's operational contact for affiliated manufacturing teams, external manufacturers, and packaging suppliers. — Obtain clear commitments for production, quality release, pricing, quantities, and delivery dates; follow up and escalate risks promptly. — Coordinate production priorities, new product launches, reformulations, and transitions with internal teams. — Maintain a clear record of confirmed commitments, open issues, accountable owners, and next actions. — Source and compare domestic and international packaging suppliers, including suppliers in Asia, based on total landed cost, quality, lead times, and minimum orders. — Coordinate designers, printers, suppliers, and manufacturers to complete artwork and packaging on time. — Maintain approved specifications, artwork versions, proofs, and production files; verify that each run uses the correct materials. — Measure realized savings after freight, storage, inventory, and service tradeoffs. — Own operational follow-through for brand-side quality and compliance, including documented product release, hold, and disposition decisions within approved procedures and decision authority. — Apply familiarity with dietary supplement cGMP, including 21 CFR Part 111, to supplier documentation, product specifications, and outsourced manufacturing responsibilities. — Coordinate testing and documentation review, label compliance reviews, and final artwork approval, involving qualified quality, regulatory, or legal expertise when needed. — Maintain lot traceability, complaint records, and recall readiness; coordinate investigations, corrective actions, and customer-facing recall execution with the appropriate teams. — Ensure manufacturers and warehouses act on the correct product status and escalate issues requiring specialist review. — Coordinate receiving, inventory accuracy, fulfillment, and exceptions with warehouse and logistics teams, including affiliated operations and external providers. — Reconcile purchase orders, shipment records, warehouse receipts, and invoices. — Analyze parcel, freight, fulfillment, and packaging costs; evaluate carrier mix and service options without compromising delivery performance. — Build useful spreadsheets, dashboards, and SOPs showing stock coverage, at-risk SKUs, purchasing needs, order status, and savings. Requirements: — At least 4 years of hands-on experience in supply chain, purchasing, inventory planning, or production planning for physical consumer products. — Direct experience coordinating contract manufacturers, suppliers, and warehouse or third-party logistics (3PL) operations. — Ability to build and maintain forecasts, replenishment plans, and operational reporting in Excel or Google Sheets using formulas, lookups, and pivot tables. — Experience tracking purchase orders through production, receipt, and invoice reconciliation, with clear follow-through on discrepancies. — Familiarity with dietary supplement cGMP under 21 CFR Part 111 and a brand's responsibilities when manufacturing is outsourced, including documentation, label reviews, product holds, and recall readiness. — Sound judgment about quality decisions, documentation, escalation, and when qualified technical or regulatory expertise is needed. — Professional spoken and written English for working with U.S. suppliers and a globally distributed team. — Based in Colombia, Mexico, or Argentina and available Monday-Friday, 9:00 a.m.-5:00 p.m. U.S. Eastern Time, including daylight-saving changes, with some flexibility. — Comfortable learning inventory, ERP, warehouse, and accounting systems; organized, proactive, and accountable for results. — Supplement-industry experience is strongly preferred. — Prior regulated-product experience is not required. — Experience with U.S. consumer brands, direct-to-consumer operations, and international packaging sourcing is a plus. Benefits: — Fully remote work with a globally distributed team. — Paid time off and holidays. — Direct access to leadership and ownership of meaningful operational improvements. — Benefit eligibility, including health and dental coverage, depends on location and hiring arrangement and will be confirmed during the hiring process. — Employment or engagement terms will also be confirmed during hiring.