Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Ramp Travel team builds the travel booking and management platform built-in to Ramp. We build the capabilities that allows travelers to stay productive on the road: flight and hotel search, booking and checkout, our agentic travel assistant, and on-the-go mobile trip guidance. We also own the capabilities that ensure companies are spending their travel dollars effectively: travel policy evaluation, supplier and TMC integrations and benchmarking, and data insights.
Growing the sophistication and global reach of the Travel product is a top strategic priority at Ramp. The work this team does directly enables Ramp to to support some of the largest and most interesting customers in the world.
WHAT YOU’LL DO
- Lead, mentor, coach, and grow the Ramp Travel engineering team (~6 engineers today).
- Own delivery across our travel management surfaces: search and inventory, quoting and repricing, checkout, policy evaluation, loyalty, post-booking servicing.
- Own reliability and correctness of a system dependent on third parties: supplier APIs, GDS and aggregator content, TMC and OBT integrations.
- Partner with Product, Design, Ops, Partnerships, and Sales on enterprise travel commitments.
- Set the team's practices for AI-assisted development and ship agentic booking features.
- Hire. The team is expected to grow.
WHAT YOU'LL NEED
- 2+ years managing engineers, team size roughly 5 to 15.
- High levels of ownership. Comfortability taking difficult ambiguous problems and driving successful execution.
- Has built something 0→1 and then scaled it.
- Willing to be hands-on. This is a six-person team, and everyone at Ramp is a builder.
- Current enough technically to lead a design review and evaluate an architecture proposal.
- Strong product judgment and comfort talking to customers.
- Has owned a transactional system with external dependencies: booking, payments, marketplace, or logistics.
PREFERRED
- Corporate travel domain experience, such as: corporate online booking tools (OBTs), integrations with travel content sources (GDS/NDC), and front-end traveler experiences.
- Enterprise B2B fintech or T&E background.
- Has rolled out agentic dev tooling to a team, or shipped LLM-backed features.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридleadNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Location: CAN: Vancouver (333 Seymour St)
Workplace: Hybrid
The role / impact
You will focus on solving engineering problems at scale, moving beyond feature delivery to influence the architecture and implementation of distributed systems. By refactoring complex, monolithic systems and building high-quality, scalable software, your work ensures our platform remains robust and reliable for millions of global users.
As a senior member of the team, you will have the autonomy to make major code design decisions and contribute to global engineering standards. You will balance technical excellence with mentorship, acting as a role model and coaching others through complex technical challenges to help them grow.
The team / how they connect
You will join a collaborative environment where engineers, product owners, and designers work together using agile and delivery practices to ship meaningful code. The team prioritizes continuous learning and mastery, frequently participating in code reviews and knowledge-sharing sessions to maintain a high bar for technical craft.
The team is currently working on / Initially, you will focus on
- Modernizing systems by refactoring monolithic components into distributed, scalable architectures.
- Enhancing the developer experience through the maturation of CI/CD concepts, tooling, and TDD practices.
- Building and maintaining a diverse tech stack that includes C#,.Net, React, AWS, and Kubernetes.
- Developing and implementing technical solution designs that align with long-term engineering frameworks.
Where and how you can work
This role is based in our Vancouver office, where we embrace a hybrid working model. You will have the flexibility to work from home while joining the team in the office for "boost days" (1-2 days a week) to collaborate, socialize, and solve complex problems in person.
Here are some of the things we are looking for
- Proven experience delivering and operating complex, large-scale systems (distributed/high-availability environments), with strong fundamentals and the ability to ramp quickly across adjacent technologies (we’re tech-stack agnostic).
- You bring a growth mindset and a passion for proactively maintaining and sharing technical knowledge with your peers.
- A background in designing and building high-quality software within a range of languages and tools is essential.
- You possess the ability to lead major code design decisions and contribute to wider technical solutioning.
- Experience with modern engineering practices like automated testing, refactoring, and agile delivery is key to your success.
- You enjoy mentoring other engineers and helping them grow their technical skills through supportive coaching.
- A deep care for technical excellence and a drive to solve large-scale engineering challenges motivates your daily work.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. We are also tech stack agnostic, so please apply if you've worked with adjacent technologies.
Compensation Philosophy
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The base salary range for this role in Canada is $155,000 - $205,000 CAD.
Please note that this range represents base salary only. We believe in rewarding our people for their total contribution, which is why we look at compensation through a holistic lens. In addition to base pay, your total package may include:
- Variable Pay: Eligibility commissions or equity based on role and performance.
- Comprehensive Benefits: World-class health, wellness, and retirement programs.
- Xero Perks: Inside Xero https://careers.xero.com/inside-xero/benefits-wellbeing/ Explore our full suite of benefits, from wellbeing initiatives to professional development.
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
PlayStation Store is a multibillion-dollar global digital commerce platform at the center of how players discover, buy, and enjoy content - and this role shapes how the Store catalogue is planned, prioritised, and promoted.
As the Senior Manager, Catalogue Planning, you will set the strategy, experimentation and planning approach for the PlayStation Store catalogue, connecting title roadmaps, promotional moments, and commercial priorities into a clear global plan.
This role reports to the Senior Director, Planning & Proposition and leads the Catalogue Planning team of 2 people.
What you’ll be doing:
Define catalogue and promotional strategy.
Own the annual and quarterly approach for managing and monetising the Store catalogue, setting clear commercial objectives, principles, KPIs, and guardrails for promotional activity.
Build the integrated catalogue plan.
Translate DGM and partner roadmaps, revenue forecasts, contractual commitments, and activity requests into a prioritised central plan, master calendar, and sequenced delivery roadmap.
Govern priorities and execution readiness.
Lead quarterly priority planning and promotional calendars.
Lead experimentation and learning.
Direct the promotions experimentation agenda with Analytics, Data Science and other partners; define hypotheses and measures, evaluate results, and scale learning into catalogue and promotion decisions.
Orchestrate cross-functional delivery.
Align cross-functional teams on support levels, customer journeys, localisation, dependencies, and market-specific needs.
Lead the team and operating model.
Manage and develop the Catalogue Planning team members; clarify accountabilities, improve planning standards, and use automation to remove manual coordination and increase output quality.
What we’re looking for:
A minimum of 10+ years of experience in strategy, operations, pricing & promotions or ecommerce roles, ideally within technology, retail, media, or digital entertainment.
A proven record of setting promotional strategy and translating it into measurable revenue, conversion, engagement, or customer-value outcomes.
Demonstrated people leadership, including building capability, setting clear accountabilities, and creating a high-performing, inclusive team.
Advanced analytical judgement: able to interpret complex commercial and customer data, distinguish signal from noise, and use experimentation to make decisions.
Strong planning and programme leadership across annual, quarterly, and in-quarter cycles, with disciplined governance of priorities, dependencies, capacity, and delivery risk.
Proven ability to influence senior stakeholders and lead across global and local teams in a complex matrix organisation.
Crisp executive communication, commercial curiosity, resilience, and a bias for action and measurable outcomes.
Desirable
:
Experience managing a large digital-content catalogue or marketplace, including title lifecycle, discoverability, and merchandising choices.
Hands-on experience with digital promotions, pricing mechanics, segmentation, and test-and-learn programmes.
Knowledge of games, subscription, media, or other partner-led content ecosystems.
Global-local fluency and experience balancing enterprise standards with regional and market-specific requirements.
Higher education in Business, Marketing, Economics, Data Science, Analytics, or a related discipline is a plus.
Benefits
:
Hybrid working
Discretionary bonus opportunity
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
A strong and reliable platform is essential to scaling Sentry for the future. Our Platform organization is responsible for everything that powers Sentry, from cloud infrastructure and streaming systems to storage, deployment, and security. We own the core services and technical foundations that enable every product and engineering team at Sentry to move fast and build with confidence.
We’re looking for a Senior Staff Software Engineer to set technical direction across Sentry’s Platform organization and lead engineering work spanning infrastructure, streaming, and storage.
Reporting directly to the VP of Platform Engineering, you’ll partner with engineering and product leaders to identify where our platform needs to evolve, make architectural decisions across team boundaries, and lead those changes through production delivery. You’ll stay hands-on through system design, prototyping, and code while helping senior and staff engineers lead work across teams.
WHAT YOU’LL DO
- Set technical direction for platform initiatives spanning multiple teams, connecting architectural decisions to product needs and business priorities.
- Identify and lead changes addressing system bottlenecks, reliability risks, and architectural constraints.
- Own cross-team initiatives from problem definition and design through implementation, rollout, and evaluation.
- Make tradeoffs across reliability, performance, cost, operational complexity, and delivery speed.
- Stay hands-on where your contribution matters most, writing code, building prototypes, and helping teams resolve difficult implementation problems.
- Partner with engineering and product leaders to prioritize platform investments and sequence work across teams.
- Guide major architectural decisions and help teams resolve disagreements with clear reasoning and evidence.
- Mentor senior and staff engineers, strengthening their technical judgment and ability to lead across team boundaries.
HOW YOU WORK
- You bring structure to ambiguous problems and help teams agree on what to solve first.
- You pair architectural judgment with hands-on engineering and ownership through delivery.
- You build alignment across teams, challenge assumptions, and make decisions when priorities compete.
- You favor simple, maintainable designs and understand when added complexity is necessary.
QUALIFICATIONS
- Proven experience setting technical direction across multiple engineering teams, aligning engineering and product leaders on architectural decisions, priorities, and tradeoffs.
- Track record of leading complex, cross-team initiatives from problem definition through production delivery, with measurable improvements in reliability, scalability, performance, or engineering productivity.
- 12+ years of software engineering experience, including substantial hands-on experience architecting, building, and operating large-scale distributed systems.
- Deep experience designing and operating production systems in cloud environments such as AWS or GCP, with ownership of architectural decisions and their operational outcomes.
- Strong hands-on software engineering skills, including writing production code and building prototypes to validate architectural approaches.
- Deep expertise in one or more of the following areas, with working knowledge across others:
- Cloud infrastructure, container orchestration, and infrastructure as code, such as Kubernetes and Terraform.
- Event streaming and real-time processing systems, such as Kafka, Flink, or Beam.
- Distributed storage and data systems, including OLAP/OLTP databases, blob storage, and caching.
- Ability to explain complex technical tradeoffs, build alignment across teams and senior leadership, and resolve architectural disagreements.
- Experience mentoring senior and staff engineers, strengthening their architectural judgment, and developing technical leadership across teams.
The base salary range Sentry reasonably expects to pay for this position is $260,000 to $400,000, plus an annual performance bonus of up to 20% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Staff Hardware Engineering Program Manager to lead the development of new products. This is a player-coach type role, involving both direct management and project management responsibilities. In this role, you will partner closely with Hardware, Software, Manufacturing, and Creative teams to deliver novel WHOOP hardware. You will be a vital part of the growing Hardware EPM team.
RESPONSIBILITIES:
- Lead and align multi-disciplinary engineering teams, including Electrical, Mechanical, Firmware, Sensors and Manufacturing, to deliver new WHOOP hardware products.
- Manage the engineering project management team dedicated to your program domain, ensuring everyone on your team is working towards the same goals.
- Build and maintain visibility to the sub-projects within your domain, advising executive leadership on prioritization and team allocation based on business needs.
- Coordinate critical milestones with cross-functional partners, such as Product, Industrial Design, and UX.
- Drive clarity and alignment cross-functionally, even when requirements are ambiguous or in-flux.
- Manage complex integrated projects from kickoff through launch, keeping in mind performance, schedule, and cost goals.
- Create and manage detailed project schedules based on the product goals, balancing timelines, resources, and risks.
- Work with the engineering managers to lead the project team through strategic and tactical shifts, keeping everyone focused on the most critical elements of the project.
- Drive the development builds from Prototype through DVT with internal and external vendor partners.
- Drive prioritization and planning of test activities with the Technical Leads, from focused design-of-experiments (DOEs) to large-scale beta tests.
- Communicate project updates and drive key decisions at the executive level.
QUALIFICATIONS:
- Bachelor’s degree in Engineering or equivalent practical experience in hardware product development
- 8+ years of industry experience in consumer electronics
- Previous management experience is preferred, but not required.
- Demonstrated success managing cross-functional hardware projects from development through market release with multiple products launched to date.
- Strong understanding of product component development cycles, lead times, and sourcing processes
- Experience communicating with Hardware, Firmware, Manufacturing, and external partners both domestically and internationally
- Working knowledge of hardware lead-times and electrical development workflows.
- Strong organizational, multi-tasking, and time management skills with the ability to thrive in fast-paced, ambiguous environments.
- Excellent communication and stakeholder management skills, both written and verbal.
- Ability to travel internationally to support engineering builds (up to 10%).
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $175,000 - $215,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
We are looking for a Partner Solutions Engineer to join our partnerships team. This role will drive enablement and integration motions across Vercel's partner ecosystem: solution and consulting partners, strategic technology partners, and cloud alliances such as AWS. Partner Solutions Engineers work with partner engineering, sales, and product teams to grow adoption of Vercel's products and build strong technical relationships.
Partner Solutions Engineers serve as technical collaborators and developer advocates for Vercel's strategic partners. You will work with Vercel's Partner Managers to design and deliver programs such as agentic workshops, discovery sessions, and technical enablement. You will also have the opportunity to work with Vercel's partners on building product integrations and accelerators, bringing them from 0 to 1 and using Vercel, Next.js, AI SDK, and eve.
Partner Solutions Engineers require a strong web development background, especially in frontend development, cloud infrastructure, agentic development, and modern application development. Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with practice leads, delivery teams, and executives.
What you'll do
Serve as the main technical contact for Vercel's partners, building lasting relationships with their engineering teams and leadership across solution and consulting partners, technology partners, and cloud alliances.
Build product integrations, proofs of concept, and reference applications that connect Vercel agentic infrastructure to apps and agents using Vercel’s open source solutions.
Author the guides, documentation, and workshop content behind Vercel's partner enablement, including integration guides for partner products.
Provide pre-sales support on partner-attached opportunities.
Enable Vercel's sales organization on the Vercel + partner better-together story, and present technical content at partner events, hackathons, and conferences.
Gather and deliver high-signal feedback from partner use cases and integrations to Vercel product teams.
What you need
You are passionate about building first-class web and agent experiences.
You have a strong understanding of fullstack web architecture, agentic development tools, and building AI applications.
You have 4+ years of experience as a solutions engineer, solutions architect, or tech lead advising or consulting engineering teams.
You have 6+ years of experience building and launching frontend applications using Next.js or React, and you still write code regularly.
You have shipped applications with composable technologies and services common in partner-delivered projects, such as CMS, ecommerce, A/B testing, and personalization.
You have built and shipped agentic applications with the Vercel AI SDK or other toolkits for AI-powered applications.
You can speak credibly to LLM frameworks, agent architectures, and AI application patterns.
You have worked with or within systems integrators, consulting firms, or technology partners, and understand how they staff, deliver, and grow a technology practice or product partnership.
You are experienced in developer relations, from training sessions and sales demos to conference talks and technical content.
You have a results-driven mindset and are experienced working in a fast-paced environment.
You have excellent communication skills and experience advising both technical and non-technical stakeholders, from engineers to executives.
You are able to travel 25% of the time.
Bonus if you
Have built integrations with Vercel's agentic infrastructure products.
Have run certification, training, or enablement programs at scale.
Have experience with cloud marketplace and alliance motions across AWS, Azure, and GCP.
Have worked at or with a Vercel partner.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base salary range for this role is $176,000 - $225,000 plus annual bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Program Manager
to serve as the operational backbone of our pricing and monetization strategy in addition to supporting strategic initiatives, as needed. Sitting within Product Program Management and partnering closely with Analytics, Product, Sales, Product Marketing, RevOps, Finance, and Engineering, you'll own the cross-functional execution that turns pricing strategy into well-governed, shipped programs. You'll coordinate launches end to end, track commitments, resolve escalations, and expand the playbook that makes growth at Fivetran repeatable and scalable. This is a high-visibility role for someone who thrives at the intersection of program management, GTM, and product strategy. You will be driving some of the most impactful business outcomes.
This is a full-time, hybrid position based out of our Oakland, CA office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Google Workspace(sheets)/Excel, Jira, Looker/Sigma/Hex, Notion, Salesforce and Slack.
What You’ll Do
• Define and own the operating model and standards for pricing program management — the governance frameworks, templates, and decision rights adopted across Growth & Monetization.
• Serve as a trusted advisor to Product and Sales leadership on pricing strategy, influencing roadmap and go-to-market decisions and representing pricing in executive forums.
• Lead the most complex, high-stakes, cross-org pricing initiatives end to end — navigating ambiguity, aligning competing stakeholders, and setting precedent for how future pricing programs are run
• Track executive pricing deliverables and commitments end to end, including commitments made to the CEO.
• Coordinate timelines, dependencies, and launch readiness with the ePMO.
• Partner with Product Marketing and RevOps on enablement plans and rollout execution.
• Manage pricing-related sales escalations and the cross-functional coordination required to resolve them.
• Lead pricing analyses and business requests, turning data into recommendations that inform pricing decisions.
• Report on pricing outcomes — such as closed-lost-due-to-pricing and overall pricing impact — and translate results into forward-looking recommendations.
Skills We’re Looking For
• Proven experience in program management or product operations, ideally supporting pricing, monetization, or GTM initiative in B2B SaaS and with consumption based pricing.
• A track record of driving cross-functional execution across Product, Sales, Marketing, and Engineering.
• Excellent stakeholder management and executive communication, including tracking and reporting on commitments to senior leadership.
• Strong analytical skills, with the ability to interpret pricing and revenue data and translate it into clear insights and recommendations.
• Experience establishing operating rhythms, governance processes, and repeatable playbooks.
• Familiarity with GTM and RevOps tooling and processes (e.g., Salesforce, CPQ, and BI tools such as Looker).
• Highly organized and self-directed, able to manage multiple concurrent programs in a fast-paced environment.
Bonus Skills
-Experience in data processing (ETL, ELT) and/or cloud-based platforms
-PMP Certified
#LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$158,284
—
$197,855 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Design at Anthropic sits at the intersection of craft, research, and product intuition. Design systems is a growing team working on products that millions of people use daily, and on interactions that don't have established conventions yet.
Our work shapes how people experience AI: whether Claude feels like a tool or a collaborator, whether it earns trust or erodes it. We partner closely with engineers and researchers, often designing around capabilities that are emerging in real time. That means staying close to the models, prototyping rapidly, and being comfortable with ambiguity.
We care deeply about the details that make something feel polished, trustworthy and human. We ship fast and learn in the open. We'd rather get something in front of users and iterate than wait for perfection.
The Design Systems team exists to define and elevate the language of our UI and core interactions. Every Claude product, from claude.ai to Claude Code, shares one system, including the guidance Claude itself follows when it generates UI.
You would be joining an early-stage team, working with design engineers and product designers across the company.
You may be a good fit if you:
Are as comfortable designing on canvas tools as you are building and prototyping within the product, and prefer to ship in days, not months.
Have worked on design systems that balance simplicity with creative flair to produce beautiful products out of the box.
Care about the smallest details as much as the big picture, from a pixel to how the whole app fits together.
Make the people around you better through sharp, kind feedback and low ego.
Get up to speed quickly and can make an impact on projects already in motion.
Key responsibilities
Design and evolve the system, from foundations (colour, type, spacing, icons, tokens, theming) to components like menus, dialogs, sidebars and the chat composer.
Design the expressive layer as a system, not one-offs: motion, illustration and icons that are brand and system at once.
Make the system legible to Claude as well as people: the guidance, metadata and evals that show whether Claude uses it correctly.
Partner with product teams: help designers and engineers apply the system well, and feed recurring gaps back into the system.
Prototype in code and ship: land changes in the design-system package alongside engineers, using Claude Code in your own practice.
Minimum qualifications
Strong visual and interaction craft.
Experience building or working on a design system.
Experience with design tokens, theming and accessibility standards.
Fluency in whichever tool gets an idea across fastest, from Figma to code.
Preferred qualifications
Experience building products at the highest level of craft.
Has shipped voice or other beyond-the-screen work, with native mobile instincts.
Has designed an icon set, illustration style or motion system used across products.
Experience defining evals, lint rules or automated checks for UI quality.
8+ years of product design experience.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States Remote; Canada Remote
ABOUT THE TEAM
At Mural, we’re reimagining how teams think and create together. The Design and Research team brings clarity to complexity, shaping experiences that help people collaborate, ideate, and solve problems visually. We partner deeply with engineering, product, and research to invent the next generation of collaborative work combining craft, systems thinking, and bold exploration.
YOUR MISSION
As a Lead Product Designer focused on Growth, you’ll define how Mural earns user trust at the moments that matter most when someone first encounters the product's value, decides to go deeper, or chooses to stay.
This is end to end growth journey ownership. It's about designing the logic of how Mural grows: the moments where clarity converts, where friction is a design failure, and where the line between growth and product quality either holds or breaks. You'll work across discovery, activation, and pricing surfaces, onboarding paths, upgrade flows, lifecycle touchpoints, and in-product nudges. Most importantly, you'll orchestrate how those surfaces work together and set the standard for how growth design is practiced at Mural.
You'll succeed if you can bring full journey thinking, rigor and craft to a domain that often defaults to shortcuts and if you can help a cross-functional team understand what good growth design actually looks like.
WHAT YOU'LL DO
PLAYER RESPONSIBILITIES (INDIVIDUAL CONTRIBUTOR WORK):
- Define high-quality, user-centered discovery, activation, and monetization experiences across problem to success flows, upgrade flows, pricing surfaces, and lifecycle touchpoints — setting patterns that scale across the platform.
- Work from concept to production, delivering thoughtful UX, polished visual design, and vibe coded prototypes that help the organization understand direction, risk, and value.
- Use behavioral data as a primary design input: interpret funnel metrics, experiment results, and user signals to inform design decisions, not just validate them.
- Design and lead experiments across acquisition, activation, and expansion funnels — from hypothesis formation through read-out, in close partnership with product and data science.
- Establish reusable growth patterns in Mural's design system that balance clarity, persuasion, and long-term user trust.
- Partner with engineers to ensure accurate, high-quality implementation of flows and components.
COACHING RESPONSIBILITIES (PRACTICE LEADERSHIP & MANAGEMENT):
- Directly manage one to three designers on the growth surface: run regular 1:1s, set goals, give performance feedback, and support their career growth.
- Balance IC output with people leadership — this is a hands-on management role, not a full-time management track. Expect the majority of your time to remain in design work.
- Model how to hold craft and commercial intent simultaneously — showing peers what it looks like to design for conversion without compromising user trust.
- Mentor designers working on growth-adjacent surfaces, developing their instincts around hierarchy, motivation, friction, and funnel thinking.
- Contribute to how the team understands growth design as a discipline: a principled approach to earning user commitment.
- Champion the relationship between growth quality and product quality, helping leadership understand when they align and when they're in tension.
- Partner with research, data science, and product to elevate experimentation quality across the organization.
HYBRID RESPONSIBILITIES (BOTH PLAYER & COACH):
- Reframe problems at the funnel level helping teams understand where value is earned or lost and why.
- Lead workshops or working sessions that bring clarity to pricing, packaging, onboarding, and upgrade moment opportunities.
- Collaborate with product, research, and data science to define success metrics, shape experiment hypotheses, and interpret outcomes.
- Advocate for user trust as a growth asset, not an obstacle to conversion — and model how design holds that line.
DESIGN & RESEARCH TEAM CONTRIBUTION:
- Share growth approaches for designing discovery, onboarding, and identity flows with peers through critique and collaboration.
- Partner with research, data, and product teams to elevate experimentation quality and improve how Mural understands user value signals.
- Contribute to a culture of design excellence, especially in areas where growth and monetization intersect with core product experiences.
WHAT YOU’LL BRING
- 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments.
- 2+ years of managing other designers
- A track record of leading growth, monetization, or conversion-focused design work — not just contributing to it.
- Deep fluency in funnel thinking: you understand acquisition, activation, retention, and expansion as a connected system, not isolated moments.
- Strong data instincts: you can read behavioral data, interpret experiment results, and use both to sharpen design decisions.
- Exceptional craft: visual clarity, spacing, motion, and interaction polish are second nature.
- Systems thinking: you understand how decisions cascade across surfaces, journeys, and user relationships over time.
- Experience mentoring or leading other designers, even informally — you know how to raise the quality of work around you.
- Strong communication skills that help cross-functional partners make smart, user-centered decisions.
- Comfort operating in spaces where patterns don’t yet exist and playbooks need to be written.
ALSO GREAT IF YOU BRING
- Experience with pricing architecture, packaging strategy, or monetization model design.
- Deep experience mapping and designing activation journeys — the full arc from first action to genuine value realization.
- Hands-on experience using AI-assisted tools and vibe coding to prototype growth flows, simulate behavioral nudges, and stress-test funnel logic in motion — treating code as a design material for rapid exploration.
- Background in organic acquisition or activation funnels at scale.
- Familiarity with AI-assisted experiences or contextual intelligence in growth flows.
- Experience working with data science teams on experimentation frameworks or causal inference.
- History of shaping 0→1 growth systems or redesigning broken acquisition or retention loops.
WHY YOU’LL LOVE MURAL
You’ll help shape how millions of people discover value in Mural, understand what the product can do for them, and make confident choices about their journey. You’ll design experiences that balance business goals with user trust, clarity, and delight. You’ll collaborate with thoughtful partners who care about evidence, craft, and outcomes.
At Mural, we “drink our own champagne” and use our product daily to collaborate, ideate, and prototype together. This role is Canada Remote. Your design work will shape how millions of people around the world collaborate.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: United States
Workplace: Remote
The Learning Team at ClickHouse is growing fast as more and more users discover the power of ClickHouse and need to understand how to use it effectively. As part of that growth, we want to expand our certification program. We currently offer credentialed badges for completion of courses and one performance-based ClickHouse Certified Developer exam for those who are subject matter experts. We are looking for someone to take ownership of our certification program, expand our certification exam offerings, and build a community around our ClickHouse certified professionals.
RESPONSIBILITIES:
- Developing performance-based, hands-on ClickHouse certification exams on ClickHouse use cases like real-time analytics, observability and data warehousing
- Working with company SME's to create job task analyses for exams
- Grading and maintaining all certification exams, including writing grading scripts
- Developing quizzes for our course-completion badges
- Writing and deploying quizzes for ClickHouse credentials
- Establishing a community presence for ClickHouse certified professionals using popular social media outlets and also while attending ClickHouse user conferences and Meetups
- Tracking and reporting on the metrics and KPIs of the certification program
- Working with the certification and badging vendors to ensure proper delivery of the exams and badges
- Handling customer support from learners interested in obtaining our certifications
- Traveling occasionally to Meetups and conferences to promote ClickHouse to the community
REQUIREMENTS:
- A self-motivated attitude that provides you with the desire and determination to complete projects in a fast-paced startup environment
- Proven experience developing certification exams and quizzes for a highly technical audience like software engineers and database developers
- Experience with SQL
- Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, and big data
- You have a high level of responsibility, ownership, and accountability
- Ability to learn new technologies quickly and effectively
- Excellent communication skills
BONUS POINTS:
- 5+ years of experience in certification in the technical software industry
- Experience with curriculum development or instruction for databases and/or distributed systems
- Experience with ClickHouse database
- Experience with one or more Cloud Service Providers such as AWS, GCP, Azure
- Experience building software certification exams
- Ability to work cross-functionally amongst engineering, support, product and development teams
- Technical degree (e.g. Computer Science or related field)
YOU'LL LOVE THIS ROLE IF:
- You thrive in a customer-facing role, collaborating closely with Engineering, Marketing and Sales teams
- You are self-driven, curious, and eager to continuously learn and grow
- You possess a mindset of teamwork, global engagement, empathy, and a drive for solving challenging problems
- You have a sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases in the world
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Brazil
Alvys is building modern infrastructure for the logistics industry. Our cloud-based TMS (Transportation Management System) powers freight operations with intuitive workflows, real-time visibility, and deep automation—helping carriers and brokers scale faster and operate smarter. We’re a fast-growing startup backed by top investors and are passionate about solving real-world problems for an essential industry. We’re looking for a highly skilled and hands-on
Accounting Manager.
In this high-impact role, you’ll be responsible for establishing scalable processes, ensuring the accuracy and integrity of our financial data, and enabling operational excellence as we grow.
Role overview
Alvys builds the transportation management platform that carriers and brokers use to run their businesses. As we scale, we’re building a finance function that is rigorous, hands-on and increasingly automated. We’re hiring an Accounting Manager to take ownership of the accounting engine behind that growth and work closely with the Head of Finance as the senior accounting lead on the team.
You’ll own the full accounting cycle — month-end close, general ledger, revenue, AP, payroll, tax and audit readiness — with responsibility for producing a clean, accurate and defensible set of books. This is a hands-on role for someone who understands the ledger deeply enough to explain what changed, why it changed and what needs attention.
You’ll run the close end to end, review the work prepared by the team, own the areas that require judgment, and step into the details when needed. You’ll also help develop the team, strengthen our processes and continue building the automation layer behind the finance function.
Key responsibilities
Month-end close and general ledger
Own the close calendar end to end — task assignment, deadlines, review, and the close results package delivered to the Head of Finance.
Review and post the journal entries prepared by the team, and prepare the entries that carry judgment — commission and bonus accruals, payroll true-ups, and period-end reclasses.
Perform detailed balance sheet reconciliations covering cash, AR, deferred revenue, prepaids and accruals.
Run flux analysis (MoM, YoY) across the P&L and balance sheet, and write variance commentary that explains the movement.
Maintain the chart of accounts and product master lists, and keep reporting mappings current.
Revenue reporting and billing oversight
Review and approve the monthly revenue close prepared by the billing analyst — the reconciliation of subscription and non-subscription revenue across Stripe, Salesforce and QuickBooks Online, and the entries that come out of it.
Own revenue recognition policy under ASC 606 and make the judgment calls: usage overages, multi-element contracts, contract modifications, concessions and early terminations.
Own annual recurring revenue reporting (ARR and CARR) — the monthly build, the roll-forward of new, expansion, contraction and churn, and the tie-out of that roll-forward back to booked revenue in the general ledger.
Connect recurring revenue reporting to Salesforce pipeline and contract reporting, reconciling bookings, billings and recognized revenue with the billing analyst.
Oversee invoicing, collections and the dunning cycle. Approve concessions, credit memos and refunds, and review the deferred revenue schedule against the billing system.
Accounts payable, expenses and payroll
Oversee vendor bills, payment runs and employee reimbursements in Ramp, in partnership with People Operations.
Partner with People Operations on domestic and international payroll — review the runs, journalize them, and reconcile the clearing and benefits-payable accounts.
Review commission calculations and book the corresponding accruals and true-ups.
Financial reporting and expense forecasting
Update the monthly expense forecast off closed actuals — run rate by department and GL account, vendor and contract commitments, headcount and compensation roll-forward.
Maintain the amortization and accrual schedules that drive forward-looking operating expense, and carry the changes into the forecast as they’re booked.
Explain spend variance against budget at the account and department level, and keep the supporting detail current for leadership reporting.
Tax, compliance and audit
Coordinate with our external advisors on federal, state and franchise tax filings.
Own sales tax, 1099 and entity registration compliance.
Run audit readiness and execution: PBC lists, supporting schedules, and auditor questions.
Team and process
Manage and develop a small analyst team covering AP and expense operations, and billing and AR.
Serve as backup across the team’s work, and as the Head of Finance’s delegate on accounting matters.
Own the accounting SOP library, the close checklist and the task repository, and keep all three current.
Find manual and inefficient processes and eliminate them as we target an “autonomous close.” Our close, billing and reconciliation processes already run on a growing set of automations, and this role is expected to extend them.
Minimum qualifications
Experience
6+ years
of progressive accounting experience, including ownership of a full close cycle and hands-on balance sheet reconciliation.
Solid full general ledger background — you’ve prepared and reviewed entries across payroll, accruals and revenue, can defend a balance, and understand how accounting activity flows through the income statement, balance sheet and cash flow statement.
Revenue recognition experience under
ASC 606
in a subscription business.
Experience managing, reviewing and developing other accountants.
Systems
QuickBooks Online — required.
Daily hands-on experience: chart of accounts, journal entries, bank reconciliation, reporting.
Stripe — required.
Subscriptions, invoices, credit memos, disputes, payouts, and reconciling subscription billing activity into the general ledger.
Advanced Google Sheets. Pivots, lookups, nested logic, data validation.
Salesforce
is a significant plus.
AI fluency and automation — required
Demonstrated, current use of AI in your accounting work. Be ready to tell us what you’ve automated, what it replaced, and how much time it gave back.
Comfort writing prompts, iterating on output, and knowing when not to trust it. Everything AI produces is reviewed before it touches the ledger.
Our finance function runs on a library of custom AI workflows built in-house. You’ll use them daily and be expected to build on them.
Preferred
CPA or active CPA candidate — someone committed to a career in accounting and finance.
SaaS or technology industry experience.
Prior exposure to a modern expense, HRIS or close-management platform.
Personal attributes
Hands-on by instinct. You review the work, and you prepare it yourself when the cycle calls for it — working a reconciliation, chasing a variance or covering a teammate’s queue during close week.
Comfortable operating on a small team where the person who owns the number also understands and builds the schedule behind it.
Growth mindset. This role is deliberately scoped to expand, and we’re looking for someone who wants that.
Clear written communication. A large share of this job is explaining a variance or accounting issue to someone who does not work in finance.
Why Alvys
Ownership.
You’ll run the close and monthly financial reporting, with direct review from and partnership with the Head of Finance.
Modern stack.
A cloud-native finance stack — QuickBooks Online, Stripe and Salesforce at the core — with an AI tooling layer we build ourselves.
Proximity to decisions.
You’ll work directly with leadership and have real influence on how the accounting function is built as the company scales.
Growth.
This role is designed to expand in scope, with a path toward Controller as the business and finance organization mature.
Collaborative culture.
Mission-driven people building the future of logistics technology, grounded in trust and transparency.
Alvys — Join our Team
If this sounds like your next challenge, we’d like to hear from you.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Cloud Infrastructure Engineer interested in creating something bigger to join our Engineering & Data team! In this role, you’ll be working on highly scalable solutions, used by millions of people and will solve complex problems including challenges like scalability, high availability, performance, optimization & automation. You will use best-in-class services and technologies, including AI-assisted development tools and agentic workflows, and will contribute to improving the technical stack.
- Design and implement availability, scalability, and performance plans for the services environments
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Develop security capabilities and encourage adoption of security best practices and architecture changes throughout the company via evangelism and education
- Take ownership of automating infrastructure deployment and configuration, lead the creation of CI/CD pipelines for applications, and develop CI/CD best practices across the team
- Leverage AI coding assistants (e.g. Claude Code or similar harnesses) to accelerate infrastructure development, automate repetitive engineering tasks, and raise the team's overall velocity
- Design, deploy, and scale autonomous or semi-autonomous agents to handle infrastructure operations, incident response, and internal tooling workflows
- Perform development, automation, and deployment assignments without close supervision
- Provide application development and cloud technology leadership, guidance, and assistance to other team members, including best practices for integrating AI tools into engineering workflows
- Control costs and be able to propose and implement new solutions in coordination with dev teams
PROFILE (MUST HAVE)
- 5+ years of Linux experience including experience with scripting, networks, storage, and release
- 3+ years building and maintaining continuous integration environments and working with AWS
- 3+ years working with Kubernetes
- Strong understanding of the infrastructure as code and immutability principles including Terraform
- Experience with high traffic, distributed systems architectures, and related tools (service discovery, config/secret management, etc.)
- Experience designing and managing AWS Landing Zone architectures (multi-account strategy, org-level guardrails, centralized networking/logging/security)
- Experience in any scripting language (python, bash, …)
- Practical experience incorporating AI-assisted coding tools or agentic frameworks (such as Cursor, Claude Code, or similar solutions) into production software development workflows
- Ability to adapt to multiple stakeholders and demonstrate strong cross-teams cooperation
PROFILE (NICE TO HAVE)
- Supporting data pipeline orchestration (ETL, Spark, Airflow)
- Running a distributed message broker at scale (Kafka, NATS)
- Running GPU workloads on Kubernetes
- Supporting ML workloads
- Hands-on expertise in designing, deploying, and maintaining agentic systems in production environments (including multi-agent orchestration, tool integration frameworks, and comprehensive agent observability and monitoring)
- Experience in golang is a plus
OUR STACK
AWS; Terraform; Kubernetes; Prometheus; ArgoCD; Circle-Ci; Github Actions; Atlantis; Grafana; Claude Code (or similar AI coding harnesses)
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director, Indirect Tax to support our mission.
About the Team
The Finance team at Patreon ensures the business runs efficiently, compliantly, and with integrity as we continue to scale globally. Our Tax team owns Patreon's global tax obligations end to end, partnering closely with Product, Engineering, and the rest of Finance to build scalable processes that keep pace with a fast-growing, international creator platform.
About the Role
The Director, Indirect Tax is responsible for all indirect taxes across all aspects of the business. Think marketplace sales taxes, ESS, VAT, GST, JCT, etc. This role will be very hands-on and play an integral part in all aspects of tax operations, from collections through remittance. As a Director, you will work closely with Product and Engineering teams as well as the Finance team, to scope, design, and enhance the way our product handles indirect taxes.
Key Responsibilities:
- Join a small but mighty tax team guiding a fast-growing, world-class Creator-oriented company.
- Be our expert on all things indirect tax.
- Lead the preparation of indirect tax returns as well as supporting calculations, work-papers, and payments, ensuring all external deadlines are met.
- Be able to clearly explain our tax obligations to internal and external stakeholders, and help build a path towards full compliance with those obligations.
- Act as a first point of contact for organization and Creator/Patron tax queries. Help develop resources to allow Patrons and Creators to understand and comply with tax obligations across the world. Do the best we can to demystify what should be a pain-free and straightforward process.
- Keep abreast of legislative updates and initiate changes on our platform to ensure compliance.
- Manage tax controversies, including providing response to various information document requests from tax authorities, coordinate with local tax advisors on reviews, strategize the audit plan and quantify tax/reserve impact to financial statements.
- Prepare monthly account reconciliations and reporting schedules, providing commentary and variance analysis.
- Work closely with management and external auditors to ensure the company is compliant with the latest accounting guidance, FAS 5 reserves and SOX.
- Research and analysis identifying and exploring indirect tax opportunities and exposures related to global footprint expansion, systems and controls, refunds and cash flow management and projections.
- Be curious. Have a desire to innovate on behalf of Creators worldwide.
About You
- 10–12+ years experience in indirect tax.
- Intimate knowledge of VAT/GST and similar transaction taxes.
- Prior experience with electronically supplied service providers and marketplace providers.
- Strong experience and knowledge in U.S. GAAP, FAS 5, and internal controls.
- Experience with informational reporting (Forms 1099, 5471, etc.).
- Direct prior experience with interpretation and application of developing law.
- Proven success in tax controversy management and settlement.
- Previous experience performing tax research and providing technical advice on U.S. state and international tax issues.
- Self-starter, with the ability to manage multiple deadlines and responsibilities.
- Team leader, able to shepherd projects from beginning to end.
- Demonstrated ability to work effectively in a fast-paced, deadline-driven environment.
- Detail-oriented and able to effectively organize and manage multiple responsibilities.
- High level of honesty, integrity, commitment, and responsibility to day-to-day work.
- Superior written and verbal communication skills, with strong interpersonal skills.
- Experience with NetSuite; outsourced sales tax providers a plus.
- Team player, with a positive attitude, who is pro-active and owns accountability.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time
Location: New York City Office
Workplace: Hybrid
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Sr. Forward Deployed Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers: large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking.
You’ll own enterprise-scale implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success.
This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy.
RESPONSIBILITIES
- Lead end-to-end enterprise implementations, from discovery to post-go-live
- Align cross-functional teams and manage project delivery, risks, and change
- Conduct operational audits to identify workflow gaps and automation opportunities
- Design scalable, configurable solutions using Tennr’s platform and APIs
- Reimagine processes with automation best practices, not just replicate legacy systems
- Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
- Maintain documentation, enable knowledge transfer, and improve internal delivery tools
- Support sales strategy, mentor junior team members, and influence product roadmap
QUALIFICATIONS
- 4+ years of experience in enterprise SaaS delivery or solution design
- A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred
- Strong understanding of APIs, systems integration, and technical architecture
- Proven ability to lead complex technical engagements with large enterprise customers
- Skilled at communicating technical concepts to both executive and technical audiences
- Experience navigating complex org structures and aligning cross-functional stakeholders
- Strong problem-solving skills with a focus on strategic, scalable solutions
- Business acumen and domain fluency — ideally in healthcare or similarly complex industries
- Comfortable with ambiguity and fast-paced, unstructured environments
- Demonstrated ability to mentor others and contribute to team-wide best practices
- High ownership mindset and urgency — proactive, resourceful, and impact-driven
Nice to Haves
- Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato)
- Background in consulting, solution architecture, or technical customer success
- Experience in startup environments or scaling delivery functions
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
Location: Istanbul
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
As a French tech leader and global successful company, our Talent Acquisition teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. The main focus of the team is to understand how the business strategy will impact our hiring plan, and provide support to find and attract our new talents.
You will work hand in hand with our Growth team, which is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games (hypercasual, hybrid, 100% IAP).
You will be working on highly scalable mobile games, played by millions of people. You will be part of a small and high-performing team and will have the opportunity to grow your skills by hiring A-Players all around the world.
ROLE
We're looking for a Talent Acquisition Partner to join our Growth team. In this role, you'll own full-cycle recruiting across multiple Growth disciplines, to scale our on-site teams as we expand our Istanbul office.
- Drive end-to-end recruiting across Growth roles, managing pipelines from sourcing to close for profiles like UA, Creative Strategy, Artists, Developers.
- Activate your network in Türkiye's gaming ecosystem to surface passive talent and go beyond conventional channels — events, communities, referrals, unconventional sourcing
- Own local outreach with personalized, culturally resonant messaging that makes Voodoo stand out in the Turkish gaming market
- Partner with hiring managers on intake, sourcing strategy, and closing, while keeping the global TA team informed on local market dynamics and candidate sentiment
- Continuously map the competitive landscape and help strengthen Voodoo's employer brand on the ground in Istanbul
PROFILE
- Solid hiring experience in the gaming industry in Türkiye, with a genuine understanding of local studios, talent pools, and market dynamics
- A natural connector with creative, relentless sourcing instincts — no waiting for inbounds
- Bilingual fluency in Turkish and English, able to engage candidates locally and collaborate with a global team
- Autonomous and rigorous, with strong organizational skills and structured ways of working
- Comfortable with fast-paced environments, ambiguity, and shifting priorities
BENEFITS
- Premium healthcare for you and your family 100% borne by Voodoo
- Lunch vouchers
- Gym membership support
- Brand new offices in Istanbul
- Hybrid work policy
Location: Remote - United States
Workplace: Remote
Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.
Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.
As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.
THE TEAM AND YOUR IMPACT
We're looking for a Solutions Engineer to own the technical side of our enterprise deals, partnering with Account Executives as the technical authority rather than a supporting player.
You'll lead the scoping, pricing, and deployment of semantic search, image and video search, and on-premise and edge deployment solutions for our most complex enterprise customers. This is a hands-on, customer-facing role for someone with real depth in solutions engineering who's ready to run high-stakes deals independently.
WHAT YOU WILL OWN:
- Own Technical-to-Commercial Strategy: Translate complex architectural requirements (multi-AZ, sharding, replication) into accurate pricing models and contract terms, independently protecting deal value in high-stakes negotiations.
- Drive Deal Execution End to End: Own the technical sales workflow across Support, Product, and Engineering to unblock POCs, resolving cross-functional bottlenecks without escalation.
- Identify and Mitigate Deployment Risk: Proactively spot noisy neighbor issues, latency bottlenecks, and resource contention before they threaten renewals or expansions, and advise customers on architectural fixes.
- Lead Architectural Reviews and Migration Assessments: Run discovery sessions solo, validate use cases, and design migration paths from legacy search engines like Elastic, Solr, and OpenSearch to Qdrant.
- Design Resilient, Production-Grade Architecture: Spec high-availability search clusters that meet demanding customer SLAs and throughput requirements, including for the most technically complex accounts.
- Own Client Trust at the Executive Level: Serve as the primary technical authority during evaluation, guiding customers to value quickly and acting as a long-term advisor beyond the initial sale.
WHO YOU ARE
- 2-5 years of technical, customer-facing experience in Sales Engineering, Solutions Architecture, or Technical Consulting, with a track record of owning complex, high-value deals independently, including at least 2 years of direct, hands-on vector search experience (Qdrant, Pinecone, Weaviate, Zilliz/Milvus, or similar). Background in data science, computer engineering, or a previous DevOps/SRE role, with demonstrated depth rather than surface exposure is preferred.
- Strong scripting ability in Python or Bash, used to build reusable tools and validate business value at scale, not just one-off scripts.
- Fluency in calculating total cost of ownership (TCO) and estimating hardware requirements (RAM, CPU, disk) for distributed systems, including for multi-region or highly regulated deployments.
- Deep expertise in Kubernetes and cloud platforms (AWS, GCP, or Azure), with a clear point of view on how infrastructure choices affect cost and performance at scale.
- Excellent communication skills, comfortable running the room with engineers, VPs, and business stakeholders alike, and able to influence without authority across internal teams.
NICE TO HAVE
- Exposure to enterprise procurement processes, infosec questionnaires, or MSA redlines.
WHY JOIN US
- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.
For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.
Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.
Come build with us!
FOR INFORMATION ON HOW WE HANDLE YOUR PERSONAL DATA, PLEASE REFER TO OUR RECRUITMENT PRIVACY POLICY https://qdrant.tech/legal/recruitment-privacy-policy/
#LI-REMOTE
Location: Ukraine
Passionate about programming. We are not looking for a person who only delegates, but rather
delegates, builds systems, unloads himself, writes the code of the complex things himself
● Technical writing skills. Experience of creating a documentation from scratch for a medium level
business
● Working in a fintech/proptech product Scale-up
● Team leading on small to medium teams
● Top performer track record
● Work on product features and impact customer experience
● Develop and maintain our Java Spring-based platform for a quickly scaling business
● Collaborate with a distributed team of highly skilled engineers
● Contribute to the architecture and design of our growing platform
● Ensure code quality, performance, and scalability
Requirements
● Strong Java experience (6+ years)
● Proficiency in Spring Framework (Spring Boot, Spring Cloud, MVC, Security), ORM frameworks
(JPA/Hibernate)
● Experience with Relational & NoSQL databases.
● AWS knowledge, including ECS, EC2, RDS, Lambda, S3, IAM, CloudFormation, CloudWatch, etc.
● DevOps skills in AWS provisioning, operations, and management.
● Strong problem-solving skills and attention to detail.
● Ability to work independently in a remote setting.
Nice to Have
● AWS Certification
What do we offer:
● Challenging tasks with great opportunity to level up your skills
● 20 working days of paid vacation
● Working hours are 9:00–17:00 London time
● Additional days off follow the UK holiday calendar
● The team is international (Ukraine, Azerbaijan, South Africa).
Salary: $4,000 – $5,000 / month
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fast Track Onboarding Specialist (L2).
About the job
Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their A2P numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions.
Responsibilities
In this role, you’ll:
Provide personalized onboarding support for customers who sign up for our Fast Track Packages.
Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands.
Able to provide compliance guidance for all A2P products.
Manage Onboarding SLAs and credit utilization for each product
Partner with operations teams to scale onboarding volumes per assigned customer
Join weekly calls with customers to report metrics and review any open items or additional onboarding needs
Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic level problems
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved
Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Ability to work in rotational shifts 8:00am to 5pm Bogota time
Able to manage daily caseload and respond within SLAs
A2P compliance experience
Experience Required: 2 plus Years specializing in at least one a2p products
Previous experience working directly with clients
Ability to prioritize tasks and effectively project manage
Ready to take own up to 12 customer accounts
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs.
Desired:
Familiarity with Google workspace(Google docs, Google sheets, Gemini)
Familiarity with reporting tools
Prior experience implementing a2p phone number types
Understand general CTIA guidelines and some international regulatory requirements
Able to effectively prioritize tasks and multi-task
Comfortable owning and leading calls
Experience handling tasks within a desired SLA
Location
This role will be remote, and based in Colombia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
ГибридseniorГеография найма не уточнена
seniorUnited Kingdom, London
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Hybrid - San Francisco; Strong coordination skills across multiple partners and time zones are essential, as is building lasting relationships with practice leads, delivery teams, and executives
Oakland, California, United States, AMER
San Francisco, CA
География найма не уточнена
УдалённоUnited States
Brazil
ГибридseniorParis
New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
ГибридseniorNew York City Office
ГибридIstanbul
УдалённоRemote - United States; We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds