Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring a Engineering Lead to build the systems that help our clinical teams deliver services in the field and in members’ homes. You will own technical direction and delivery for scheduling, dispatch, field and mobile workflows, and the software that connects equipment and home technology to the operation.
A likely first assignment is an “Air Traffic Control” system for field operations. A supervisor needs to understand what is happening and act when the plan breaks: a flat tire, a delayed visit, a missing piece of equipment, or a member whose availability changes. You will work with the people doing the job to decide what they need to see, what the system can help resolve, and when a human should intervene.
This is a hands-on role that spans product and engineering. You will understand the business problem, shape the solution, build useful increments, and see whether they work. You may start without direct reports and can expect to coach and eventually manage one or two engineers. You should enjoy building personally and helping others become more capable.
We value a tinkering instinct: try the unfamiliar tool, inspect the data, trace the failure, put a small improvement in front of a user, and learn from what happens. Hardware or connected-device experience can be a strong signal of that mindset, but it is not required. The central work is building dependable software for an operation that changes throughout the day.
As an Engineering Lead, Clinical Operations, you will:
Work directly with supervisors, clinical field staff, and operations leaders to understand schedules, travel, capacity, handoffs, and the exceptions that disrupt a day’s work.
Build field visibility and intervention tools that give supervisors useful context, distinguish current facts from missing information, and help them respond to changing conditions.
Develop scheduling and dispatch capabilities that match people and visits to practical constraints, with clear ways for operating staff to review and adjust the plan.
Build and debug APIs, mobile workflows, integrations, and data flows supporting field teams, connected equipment, and home technology.
Prototype quickly and ship focused increments. Make deliberate choices about what to build, integrate, or buy, and avoid committing to a large system before the operation has tested the approach.
Use AI actively for development, investigation, prototypes, analysis, and useful workflow capabilities. Check the behavior and make failures understandable and recoverable.
Coach engineers and take on a small number of direct reports as the team develops. Maintain clear ownership, sound engineering practices, and credible delivery commitments.
Partner with Product, Special Project Leads, IT, Counterpart, and the Engagement lead at the interfaces their work shares with field operations.
Success in this role looks like:
First 90 days: You understand how the field operation works, have shipped an improvement used by supervisors or field staff, and can show what it changed. You have a focused technical plan grounded in real constraints and exceptions.
First six months: Several useful increments are in place. Supervisors can understand and respond to disruptions more effectively, scheduling and field workflows are improving, and technical ownership is clear.
You should get in touch if:
You are a strong production software engineer who has owned meaningful work end-to-end and still builds regularly.
You can move across backend services, APIs, data flows, user interfaces, and operational workflows to solve a real problem.
You have strong product instincts, learn unfamiliar domains directly, and enjoy working with the people using what you build.
You have an iterative, curious approach to technology. You can describe an unfamiliar system you explored, a practical prototype you tried, or a failure you traced across boundaries.
You use AI in your own engineering work and have practical experience building or integrating AI-backed capabilities, with clear verification and evaluation.
You can coach engineers and are interested in responsibility for a small team as it develops. Formal management experience can help, but a strong record of Engineering Leadership and coaching also matters.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$223,100
—
$290,000 USD
УдалённоleadRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
Location: Remote - USA
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring an Engineering Lead to own the technology behind Clover’s acquisition journey, from the public website and lead generation through telesales, broker workflows, and enrollment. You will understand how the operation works, shape the product and technical approach, lead a small team, and help build the systems yourself.
This role focuses on autonomy and engineering-led delivery: take an important business goal, understand the people and data involved, choose a practical approach, ship useful increments, and own the result. You will also manage approximately two to three engineers, give them clear scope, and develop their judgment. Expect roughly 60% hands-on technical work and 40% management, planning, and work with business partners.
Your charter includes our content management systems, telesales technology, member app, and public surface area including our enrollment forms and customer data and public analytics platforms. You will work through the whole chain, from a data source or API to what an agent or prospective member actually experiences.
As an Engineering Lead, Growth, you will:
Own technical direction and delivery for acquisition systems, including the public website and assets, telesales, broker workflows, and enrollment experiences.
Work directly with sales, growth, marketing, and operating partners to understand the business problem, choose useful increments, and agree how their value will be measured.
Connect analytics, leads, customer data, CRM, and operating workflows. Make data flows, ownership, and failure behavior understandable and dependable.
Build and improve software personally. Use AI in development, investigation, analysis, prototypes, and useful product capabilities, and evaluate the result against actual behavior.
Lead and coach a small engineering team. Make scope and staffing decisions, give direct feedback, and stand behind credible delivery commitments.
Make pragmatic choices about architecture, vendors, and existing capabilities. Keep a focused solution moving while preserving engineering quality and control of important integration points.
Partner with IT on the operation and support of sales tools, and with Product and our special projects teams on discovery, dependencies, and business change.
Observe how prospective members, brokers, and sales staff use the systems. Use that evidence to improve the experience and the operation.
Success in this role looks like:
First 90 days: You understand the acquisition journey and existing systems, have a clear first delivery plan, and have shipped an increment that improves our users’ experience. Your engineers have clear ownership, and business partners understand the next commitments.
First six months: The team has landed a new telesales stack, and other agreed acquisition priorities, including the ongoing growth demands of a five star Medicare Advantage plan. Data and tools are improving the actual sales workflow, and the result is visible in agreed operational and acquisition measures.
You should get in touch if:
You are a strong production software engineer who has led work end-to-end and can reason across application, integration, data, and user-experience boundaries, especially in public-facing contexts.
You have managed and developed engineers while remaining directly involved in building. You enjoy the scope of an enduring small team.
You have strong product instincts and can translate a commercial or operating goal into a useful technical plan with measurable results.
You have built systems involving customer data, CRM, sales or acquisition workflows, public web and content management experiences, or similarly interconnected operations.
You use AI deeply in your own engineering work and have practical experience building or integrating AI-backed capabilities. You can explain how you check the result.
You work well with business partners, make tradeoffs clear, and can move work forward when the initial request is ambiguous.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$223,100
—
$290,000 USD
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Engineer for our EMEA team.
About the job
This position is needed to deliver the technical win and product fit to our customers across Central Europe. A Twilio Presales Engineer is an experienced engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Presales Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the business value of the Twilio platform, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs.
The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers.
Responsibilities
In this role, you’ll:
Work alongside Twilio Strategic and New business Account Executives, other Twilio Presales Engineers, Professional Services and Twilio Partners as needed through the sales process, to strategise and plan for deal success.
Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.
Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the EMEA region
Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity
Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
Contribute to the wider Twilio Presales Engineer community by sharing knowledge, building demo assets and reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Proficiency in a Central European language (such as German, Dutch, or Polish) is a strong plus
Previous experience in Telecom, SIP, Contact Center, or Security is a plus
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Experience working with customers in Central Europe
Location
This role will be remote and based in the UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Chiang Rai, Chiang Mai, Thailand
Are you a skilled Mien interpreter looking for a flexible and rewarding opportunity?
We are seeking talented individuals proficient in
Mien and English
to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position.
As a remote interpreter, you play a significant role in facilitating communication between
Mien
and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools.
Candidate Qualifications:
Fluency in
English and Mien
Minimum
2 year of interpretation experience
Excellent listening, retention, and note-taking skills to maintain a high level of accuracy
Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions
Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client
Technical Requirements:
90% English proficiency
Steady wired internet connection
USB wired headset
Windows 10 or Mac
What we offer you:
Fully remote — work from your home office
Full-time contractor position
Immediate availability to start after onboarding
Monthly payments
Your responsibilities:
Answer calls professionally, acting according to the interpreter’s code of conduct
Be familiar with industry-specific vocabulary (especially healthcare and medical terminology)
Participate in internal professional training
Communicate and report to your team leader
*Based on your location, language testing and background check may be required.
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Staff Product Designer (Identity UX)
.
About the job
At Twilio, we’re building the identity layer for both people and the AI agents acting on their behalf. We’re looking for a Staff Product Designer (L4) to define the user experience for Twilio Identity: customer identity (authentication, Hosted Login, and user management) and Agent Identity, which lets developers open their apps and APIs, including remote MCP servers, to AI agents with user consent, scoped access, and human approval for sensitive actions over Twilio channels like SMS and RCS.
You’ll be the lead designer on a small, senior team, working with product and engineering from the first sketch. You’ll own the developer setup experience in One Console, the login and consent flows our customers put in front of their users, and the patterns that make security decisions easy to understand without slowing anyone down. Agent Identity is in private beta and heads to general availability at SIGNAL 2027, so this is a chance to define the core UX of a new product category.
Responsibilities
Own Identity UX End to End: Lead the experience for developer onboarding and configuration in One Console, Hosted Login, and end-user authentication flows.
Design for Agents and the People Behind Them: Define how AI agents are registered, how users grant and revoke consent, how permissions are scoped, and how users approve sensitive agent actions in real time.
Make Self-Serve Fast: Shorten the path from sign-up to a working integration, so developers can evaluate and adopt Twilio Identity without talking to sales.
Translate Protocol Complexity: Turn OAuth, tokens, scopes, and approval flows into clear mental models for developers and plain-language choices for end users.
Partner Before the PRD: Work with PM and engineering from problem framing through launch, co-owning scope and tradeoffs while holding a high bar for craft.
Talk to Customers Directly: Run research and usability testing with design partners and developers, and ground decisions in what you learn.
Raise the Bar: Contribute to Twilio’s design system and UX design feedback process, and mentor other designers.
Qualifications
Required:
Work schedule:
Full-time, US-based, remote.
8+ years
of professional product design experience specifically focused on highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
Expert-Level Systems Thinking:
Track record designing complex, configuration-heavy products (developer consoles, admin tools, or multi-step setup flows) and unifying them into coherent experiences.
Executive Cross-Functional Leadership:
Proven success partnering directly with engineering and product leaders (Director/VP level) to navigate organizational complexity, align cross-product touchpoints, and shape multi-year product roadmaps.
Comfort with Ambiguity:
A self-starter who thrives when thrown into highly complex, loosely-defined technical spaces and is capable of building clear frameworks out of abstract constraints.
Designing for Trust and Control:
Experience designing permission, consent, approval, or similarly high-stakes flows where users need to understand and control what a system can do on their behalf.
Desired:
Design for Developers:
Practical experience designing interfaces for technical builders (APIs, SDKs, CLIs, and configuration consoles).
Identity & Security Experience:
Familiarity with authentication and authorization products (OAuth/OIDC, SSO, MFA, passkeys, CIAM).
AI Agent Experience:
Experience designing for AI agents or LLM-based products, including human-in-the-loop controls.
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 – $176,900
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 – $187,300
Based in the San Francisco Bay area, California: $166,400 – $208,000
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 11/25/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United Kingdom
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be currently based within the EMEA region.
At Oyster, we’re on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.
Joining as a Business Development Representative (BDR) is your chance to break into tech sales and build a career with real growth potential. From day one, you will be supported by dedicated sales enablement, training, and coaching programs designed to help you succeed and grow.
You will learn how to master outreach, qualify leads, and build relationships that drive business results — all while working with top-tier sales tools like Salesforce, Salesloft, and LinkedIn Sales Navigator.
You won’t be on your own. You will be surrounded by Business Development leaders, experienced Sales Executives, Revenue Operations experts, and an Enablement team that will invest in your development every step of the way.
This is an opportunity to learn fast, make an impact, and grow in a global, high-performing sales environment. If you are curious, ambitious, and ready to develop your career in tech sales, we’d love to hear from you.
Key Responsibilities :
- Create awareness and generate interest in Oyster through outbound prospecting (cold calling, email, and social outreach)
- Partner seamlessly with Sales Executives to drive mid-market and SMB pipeline velocity
- Qualify and schedule high-value meetings that convert into tangible sales opportunities
- Present and clearly articulate Oyster’s global employment platform to target buyers
- Organize, optimize, and manage your pipeline for maximum efficiency and predictable results
- Serve as the voice of the market, collaborating with the GTM team (Sales, Marketing, Product, etc.) to translate buyer intelligence into strategy.
What we value:
- Driven & Motivated: You have a clear “why” that goes beyond money — whether it’s purpose, product, or personal growth
- Ownership & Accountability: You take initiative, learn from mistakes, and find proactive solutions to move forward
- Growth Mindset: You actively seek and implement feedback, always looking for ways to improve, master your craft, and ensure your career progression.
- Resilient & Persistent: You don’t give up easily. You push through challenges and adapt in turbulent times
- T.E.A.M.Oriented: Together Everyone Achieves More! You thrive in a collaborative environment, consistently seeking to elevate your teammates, celebrate team success, all while maintaining your own high standards for results
What will make you successful:
- Strategic Researcher: Finding the information is not your destination; you are naturally curious and synthesize data from diverse sources to strategically guide and focus outreach efforts.
- Organized Precision: You possess exceptional attention to detail and organizational skills, consistently producing accurate work while balancing speed and quality--especially under pressure.
- Creative Problem-Solver: Deconstructing complex challenges into practical steps to generate effective and innovative solutions comes second nature to you.
- Agile and Adaptable: You are open and amenable to change, quickly mastering new tools (including AI) and processes, and swiftly pivoting strategies to progress the pipeline
- Data-Driven Communicator : You view data as your currency for success, leveraging clear and persuasive communication (both written and verbal) as the vehicle to drive action.
Candidates who stand out possess:
- Minimum 6 months of demonstrated success in a customer-centric role (e.g., sales, hospitality, customer success, recruiting) where your results demonstrably relied on proactively engaging people and cultivating genuine relationships to drive a specific, measurable outcome.
- Familiarity with B2B prospecting tools (Salesforce, Salesloft, LinkedIn Sales Navigator, etc.)
- A genuine passion for remote work and an active curiosity about the evolving trends shaping the global workplace
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language skills
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Remote, Global
We’re looking for a Procurement Lead to own the commercial and vendor-management function for Supabase. You’ll run our cloud and SaaS vendor relationships end-to-end (AWS, GCP, Cloudflare, CloudQuery, ClickHouse, and more), leading negotiations and renewals, enforcing procurement governance, and applying our VIA operating model (Visibility, Insights, Actions) to keep vendor spend disciplined and well-governed. You’ll work closely with Finance, Engineering, Legal, and our vendor partners.
This is a lead role for the Procurement function. The operating model, the source of truth for vendor spend, and the standards are yours to define, against a clear position: this is a FinOps role first, not a pure procurement desk. You'll own the technical and analytical side of vendor management, reporting, efficiency, and the commercial interface across the company, while keeping procurement governance tight. It's ideal for someone fluent across finance and engineering, who thrives in async, fast-moving environments, and wants to build a function from the ground up rather than inherit one.
WHAT YOU’LL BE RESPONSIBLE FOR
In this role, you’ll:
- Own vendor relationships: run our primary cloud and SaaS vendor relationships end-to-end (AWS, GCP, Cloudflare, CloudQuery, ClickHouse, and more), leading renewals and negotiations alongside Finance and Legal.
- Run procurement governance: enforce our competitive-bid process for incoming requests and manage larger procurement through our managed-procurement partner, keeping oversight and accountability with FinOps.
- People management: Build a healthy, high-trust team culture in a remote-first, globally distributed environment. Run 1:1s, performance management, career development, and onboarding for your direct report(s).Handle people admin (leave, time off, etc.) for your team.
- Manage team’s delivery and accountability: Own the team's roadmap and project management (Linear), driving accountability and clear milestones. Manage workflow intake and Slack triage. Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Drive commercial VIA: own spend visibility and unit economics, surface licensing and usage inefficiency before it becomes a surprise, and drive renewals, right-sizing, and tooling consolidation to realized savings.
- Build reporting and governance: vendor and SaaS cost reporting is the unowned gap today and your highest-leverage area in the first year. Build the dashboards and reporting hands-on, partner with our data teams to scale them, and own the governance layer (spend policies, thresholds, accountability).
- Coordinate the cloud efficiency program: keep optimization initiatives visible and tracked from commitment to realized savings, partnering with Engineering without taking over their delivery.
YOU MIGHT BE A GOOD FIT IF YOU
- Have 8+ years in vendor/commercial management, procurement, FinOps, or technical/financial analysis, at a senior, function-owning level.
- Have owned vendor relationships, contract negotiations, and renewals, and treat them as a lever on unit economics.
- Have run procurement governance such as competitive-bid processes, benchmark analysis, approval thresholds, or managed-procurement partners.
- Have high judgment and can hold a position and drive alignment without positional authority.
- Build cost dashboards and reporting hands-on (SQL, BI tools), and are comfortable with vendor and cloud spend data (AWS, GCP, SaaS billing) and licensing/usage analysis.
- Communicate clearly across both technical and non-technical audiences.
- Have experience in async or globally distributed teams.
- Are energized by building a function from the ground up and navigating ambiguity.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Success Managers at Ramp are responsible for successful implementation and adoption. This role partners with public-sector organizations to deliver measurable value, helps shape the approach to government agencies, educational institutions and nonprofits, guides onboarding and long-term success, and advises customers on modernizing financial workflows.
WHAT YOU’LL DO
- Lead Onboarding & Implementation: Manage the onboarding and rollout of Ramp for newly signed public sector customers, ensuring compliance with government implementation and security requirements.
- Drive Adoption Across Complex Stakeholders: Partner with multiple departments and decision-makers, such as finance, procurement, IT, and compliance, to align Ramp with organizational objectives.
- Serve as a Trusted Advisor: Act as a strategic consultant and extension of your customers’ teams by advising on best practices, workflow optimization, and change management specific to the public sector.
- Ensure Compliance & Security Alignment: Support customers in adhering to relevant regulations (e.g., FedRAMP, state procurement policies) while integrating Ramp into their ecosystem.
- Maximize Utilization & Value: Proactively identify opportunities to expand Ramp adoption, drive product utilization, and deliver measurable ROI for public institutions.
- Collaborate Cross-Functionally: Work closely with Account Executives, Product, Engineering, and Compliance teams to deliver tailored solutions and resolve customer needs.
- Collect & Share Customer Insights: Surface feedback from public sector clients to influence product roadmaps and participate in workshops to shape Ramp’s long-term offering for this vertical.
- Manage Multiple Priorities: Balance implementation, follow-ups, reporting, and proactive engagement across a portfolio of accounts with varying complexity and timelines.
WHAT YOU’LL NEED
- 4+ years in implementation or engagement management in B2B SaaS or public-sector technology.
- Public-sector experience highly preferred; experience with large-scale strategy/change management, preferably in Finance or Fintech.
- AI fluency; strong program/project management for complex, multi-workstream technology deployments.
- Excellent communication and relationship management, including translating technical concepts for diverse audiences.
- Success working with Product, Engineering and Security to troubleshoot and co-develop solutions.
- Ability to navigate public procurement, long sales/adoption cycles and organizational needs; adaptability in a fast-paced, mission-driven environment.
NICE TO HAVES
- Bachelor’s degree; multi-stakeholder relationships across government, education or nonprofit organizations.
- Government finance systems, ERP/accounting platforms (Oracle, PeopleSoft, Workday or SAP) and familiarity with compliance frameworks (FedRAMP, SOC 2, HIPAA or CJIS).
- PMP, CAPM or PMI-ACP; finance, accounting or government-procurement background; experience scaling customer success at a high-growth company.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Hadley Designs is seeking an Amazon Brand Manager to take full ownership of a multi-million dollar group of our products on Amazon, as the product manager, the merchandiser, and the CEO of that catalog. End-to-end ownership of your catalog group's performance, including revenue, net profit, pricing, advertising, and inventory.
УдалённоA strong visual eye, and you see what wins on the page, not only in the data
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to sell into high value ISV, High Tech, AI Native and Enterprise companies. You will play a key role in further growing Twilio’s Communication business across UK/I/Northern Europe. You will be responsible for sourcing new, high value customers as well as driving the sales process from internal leads to qualifying new prospects and handling deals to closure.
Responsibilities
In this role, you’ll:
Be responsible for net new customer acquisition and driving ACV for a specific set of accounts while maintaining the highest levels of customer satisfaction.
Work closely with your SDR and SE teams to own, drive and build intelligent outreach campaigns into new prospects
Source new leads and drive sustainable pipeline growth each quarter
Master creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications solutions to a technical and business audience, building trust and mutual respect with technical customers and peers.
Are passionate about what you do and you are able to think outside of the box and have extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
Able to balance challenging priorities and handle multiple projects/deals at the same time.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of Sales experience and a track record of personally selling and closing complex solutions to ISVs, high tech, AI Native, enterprise and software companies.
Strong experience identifying, mapping and prospecting accounts
Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
Background in working within a quota-driven environment with proven ability to close high-value deals (e.g., six to seven figures)
Expertise in solution-based selling or consultative selling
Strong negotiation and contract management skills, including handling complex deals with long sales cycles.
Prospecting and lead generation skills—ability to develop a pipeline through multiple channels, including direct sales, partnerships, and networking.
Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders in large enterprises
Strong presentation and negotiation skills
Comfortable working in a dynamic / environment.
Familiar working with MEDDPICC sales qualification methodology and other Sales methodologies
Desired:
Ideally, you also have experience selling both to a business and technical audience
Understanding of the CPaaS & Customer Engagement ecosystem and familiarity with:
Cloud communications (voice, SMS, chat, video, etc.).
Contact centre agent productivity and Conversational AI
APIs and integrations for communication services.
Telecommunications industry dynamics.
Knowledge of enterprise technology architecture and the technical needs of large organizations, including how CPaaS solutions integrate with existing systems.
Location
This role will be remote and based in UK or Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Islamabad Capital Territory, Pakistan
Senior Pricing & Cost Analyst
Finance · [Full-time] · Remote (Islamabad, PK) · Hours 6pm - 2am PKT
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
The Senior Pricing & Cost Analyst at Nysonian Inc. is responsible for driving cost optimization, enforcing disciplined expense controls, and sharpening how we price across the organization. This role goes beyond traditional finance functions, focusing on real-time oversight, policy compliance, and identifying opportunities for efficiency and margin that directly impact profitability. Partnering closely with business units, procurement, and operations, the Analyst analyzes spending and pricing patterns, ensures accountability, and implements actionable strategies to deliver sustainable cost savings and stronger margins.
You will be the analyst who knows, at SKU, channel and region level, what we earn on every order, where margin leaks, and where operating spend, direct and indirect, is not earning its keep. Your analysis will drive real decisions within days.
What You'll Own
Analyze pricing, discounts, and promotional performance across products, channels, and regions, assessing their impact on margins, conversion, revenue, and sales volume. Model price elasticity, pricing changes, bundles, and promotions, and evaluate ROI against contribution margins and competitor pricing.
Monitor and analyze direct and indirect operating expenses, identifying cost drivers, spending trends, inefficiencies, and opportunities for cost optimization while enforcing corporate expense policies and escalating exceptions.
Conduct detailed expense audits to identify savings opportunities, including duplicate vendors, unused SaaS subscriptions, off-contract spending, unfavorable renewals, vendor rate increases, and unnecessary expenditure.
Lead vendor management and commercial negotiations independently, partnering with Procurement and Operations to improve vendor accountability, spending transparency, contract compliance, and cost efficiency.
Build and maintain comprehensive revenue, margin, discount, and expenditure reporting through executive-ready dashboards and reports that support leadership decision-making.
Conduct trend, variance, and profitability analyses across revenue, spend, discounts, margins, and volume, translating findings into actionable commercial recommendations.
Automate manual reporting through repeatable queries, financial models, and dashboards while maintaining consistent data definitions and accuracy across gross/net revenue, returns, discounts, and fees.
Partner cross-functionally to drive cost optimization, strengthen financial controls, and improve expense management processes, independently building analytical models and presenting actionable insights to senior leadership.
Skills & Qualifications
Bachelor’s degree in Finance, Economics, Statistics, Accounting, or a related field (Master’s or professional certification is a plus).
4–7 years in expense management, cost analysis, FP&A, or pricing / revenue analytics. Experience on both sides of margin is what we value most.
Hands-on expense or spend analysis, including indirect spend, vendor and subscription review, and policy compliance.
Hands-on pricing, margin or promotion analysis, ideally in DTC / e-commerce.
Advanced Excel / Google Sheets and strong SQL, plus experience with ERP systems and a BI tool (Looker, Tableau or Power BI).
Working knowledge of statistics: regression, significance testing, elasticity.
Excellent spoken and written English. You can write a clear executive summary and hold a confident conversation with senior leaders and external stakeholders.
Proven experience communicating with stakeholders and influencing them, including leadership, department heads and cross-functional teams.
Preferred experience/ knowledge of Python or R; experience with Shopify, ERP or subscription data; familiarity with ad-spend and logistics cost data.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: United States; Seattle; New York; California; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role summary:
The Content Strategist decides what the team makes and why. This role sets direction across all content streams by defining audiences, prioritizing based on business impact, and building the measurement framework that proves (or disproves) the work is paying off.
Core responsibilities:
- Define content strategy, pillars and priorities within each stream, tied to concrete business goals (pipeline generation, developer adoption, retention, brand awareness)
- Build audience segmentation per stream. For example, a prospective customer, a developer evaluating the product, and an existing customer being featured in a case study all need different treatment
- Own the measurement framework and reporting: SEO/traffic for blog and thought leadership, adoption/engagement for developer content, sales-assist and pipeline influence for customer stories, funnel metrics for product content
- Translate strategy into concrete briefs the Managing Editor can schedule and the Content Editor/Staff Writer can execute against
- Present content performance and ROI to the Head of Editorial Content and cross-functional stakeholders
- Drive content calendar development and planning
- Explore new content opportunities and channels
- Present ROI and performance insights to leadership
- Collaborate with Growth Marketing on messaging strategy
Qualifications
- 5+ years of experience in content strategy, content marketing, or a closely related discipline
- Experience with SEO, analytics tooling, and attribution modeling
- Track record connecting content output to business outcomes, not just vanity metrics
- B2B or technical industry experience is a strong plus given the developer content component
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States; Seattle; New York; California; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role summary:
The Content Editor is the team's senior hands-on editorial contributor, writing and editing the company's highest stakes content across thought leadership, developer content, customer stories, and product marketing content. This role pairs closely with the Staff Writer (editing and mentoring their work) and the Managing Editor (executing against the shared calendar), while taking on the pieces that require the most craft, technical fluency, or narrative judgment.
Core responsibilities:
- Write and edit flagship content across all editorial streams: executive bylines and thought leadership essays, guides or dev focused explainers, customer case studies, and product launch or feature human-led content
- Edit and strengthen the Staff Writer's drafts with line edits, structural feedback, and voice consistency, functioning as a mentor, not just a reviewer
- Translate raw input (SME interviews, product specs, customer conversations, exec talking points) into polished, publishable stories
- Partner with the Content Strategist to turn strategic briefs into concrete, well-scoped pieces ensuring SEO/AEO value
- Partner with the Managing Editor on prioritization and sequencing, as two team writers covering multiple content types requires triage
- Maintain and evolve the style guide in practice as this role enforces voice/tone at each sentence level
- Fact-check and coordinate technical & legal accuracy review on dev content and customer stories
- Oversee content production workflow from draft to publish
- Ensure consistency in voice, tone, and brand messaging
- Coordinate with writers on revisions and improvements
- Manage editorial calendar execution
Qualifications
- 8+ years of experience professional writing/editing experience, ideally split across B2B/technical content and narrative-driven content (case studies, brand storytelling)
- Comfortable interviewing engineers, customers, and executives and turning raw material into a clear narrative
- Portfolio showing range: technical writing, thought leadership, and story-driven work, not just one lane
- Experience working within a style guide and editing others' work, not only producing your own
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Chicago, Illinois; NYC, Remote; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.
This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.
What will I be doing?
Champion AI transformation
: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
Full-cycle sales ownership
: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.
Customer advocate
: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
Tailored AI demonstrations
: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
Revenue-focused
: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
Team growth
: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.
What skills do I need?
Business fluency in German required
Proven success
: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
Hunter mentality:
Proven track record of outbounding and creating the majority of your pipeline and revenue.
AI expertise
: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
Quota achiever
: Demonstrated ability to consistently meet and exceed sales targets.
Strategic communicator
: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
Solution-focused
: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
Customer-centric mindset
: Skilled at building trust and creating value in competitive sales landscapes.
Growth-oriented
: Displays intellectual curiosity, ambition, and a commitment to personal and team development
*Proof of eligibility to work in the United States is required.
The base salary range for this role is targeted at $298,000-$356,000 in Colorado, $315,000-$377,000 in Washington, $315,000-$377,000 in Chicago and $351,000-$419,000 for the San Francisco Bay Area and New York. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote
Workplace: remote
Job Summary:
Included Health's mission is to raise the standard of healthcare for everyone. We measure ourselves on outcomes, not promises, whatever the issue - acute or chronic, physical or behavioral, in-person or virtual. It’s all included.
Included Health is looking for a Medical Assistant (MA) to help with this important mission. The MA will work on the Primary Care team with other clinical staff to support the primary care clinicians and patients. The MA will serve as an available resource for patients and clinicians, and act as a care guide to support patients through the continuum of care. He/she/they will carry out assigned tasks and orders as delegated by the clinicians to support patient care.
Schedule:
7:00 AM – 6:00 PM PST (10-hour shifts on a three-week rotating schedule, including every third weekend).
Responsibilities:
Assist patients via telephone, or other modalities, as part of the primary care team, including call backs to respond to patient needs.
Assist in patient care through the collection of health information, vitals, and other health history information that needs to be shared with the provider and other care team members.
Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards.
Assist in general patient care coordination to support any/all patient care needs.
Handles calls and correspondence regarding pharmacy, lab, referrals, or any other pertinent questions from physicians, pharmacies and patients.
Actively manages quality initiatives in collaboration with provider and clinical care staff.
Creates and supports an environment which fosters teamwork, cooperation, respect and diversity.
Establishes and maintains positive communication and professional demeanor with co-workers & patients at all times.
Performs other related duties and projects as assigned.
Attends required training as requested.
Qualifications:
High School diploma or the equivalent
Graduate of accredited medical assistant program
Currently hold a valid MA certification/registration
2+ years experience working in Family/Primary Care setting
Occasional evening and weekend coverage may be required
Self-disciplined, energetic, passionate, innovative and flexible.
Must be able to work independently remotely.
A team player that can follow a system and protocol to achieve a common goal.
Demonstrates sound judgment, decision-making and problem-solving skills.
The hourly pay for this full time position is
$24.00
+ equity + benefits.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
-Remote-first culture
-401(k) savings plan through Fidelity
-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
-12 weeks of 100% Paid Parental leave
-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
-Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: New York, NY; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Role
Flex is seeking an ambitious, results-driven Senior Manager of Account Management to launch, manage, and retain and grow high-impact enterprise partnerships. This role is ideal for a driven strategic operator with a proven record of delivering measurable results through partnership growth. You'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.
What you’ll do
Partnership Development & Launch
Partner with cross-functional teams to lead to launch of new strategic partnerships aligned with Flex’s growth objectives
Lead the creation of joint business plans, financial modeling, and growth initiatives
Define, implement and run winning operating rhythm to maximize value
Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
Partner Growth & Operations:
Manage and expand relationships with Flex’s largest strategic partners, fostering trust and long-term collaboration across the organization
Build and deliver on your partnership business plan; drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins
Own day-to-day partner operations, ensuring smooth execution and communications
Drive monthly and quarterly partnership business reviews
Track, analyze, and report on partnership performance metrics, identifying areas for improvement and ensuring accountability
Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
Strategy
Develop and implement processes and frameworks to manage partnerships efficiently.
Align partnership initiatives with Flex’s broader strategic objectives.
Provide insights and strategic recommendations to continuously enhance partnership value.
Key Qualifications:
6-8+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
Demonstrated success launching and scaling strategic partnerships or managing high-value strategic client relationships.
Exceptional skills in relationship-building, cross-functional collaboration, stakeholder alignment, and execution.
Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions.
Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels.
Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously.
Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach.
Experience leveraging AI tools to improve account planning, customer communications, and portfolio management at scale
Self-driven with an ownership mindset, committed to delivering measurable impact.
Bachelor’s degree required.
Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$200,000
—
$255,000 USD
Tier 3 (Salt Lake City)
$170,000
—
$215,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote, US
Role Overview
The HR Manager collaboratively manages day-to-day HR compliance and employee relations processes through teamwork, shared discovery, and Talent Operations leadership review, supporting compliance, consistency, and employee-focused Talent Operations practices across the organization. This individual-contributor role has no direct reports and leads through functional ownership and cross-functional partnership. The HR Manager interprets and communicates policies, monitors employment law and regulatory requirements, manages workplace concerns, and develops recommendations to mitigate risk. The position independently manages analysis, documentation, recommendations, and follow-through on matters involving employee relations, performance management, attendance, employment records, onboarding, and organizational change. The VP, Talent Operations reviews recommendations and approves final outcomes; the HR Manager coordinates implementation of approved outcomes and remains accountable for accurate, timely, and consistent process execution.
A Day in the Life
Manage day-to-day administration of HR policies and programs and provide practical guidance to leaders and employees on policy interpretation, employee relations, attendance, conduct, performance, and workplace expectations
Own employee relations intake and case management; conduct or coordinate timely, objective workplace investigations; document interviews and findings; and recommend follow-up actions for final review and approval by the VP, Talent Operations
Coach leaders through performance improvement, corrective action, and employment decisions while balancing employee experience, business needs, and compliance risk; develop recommendations and coordinate implementation following VP approval of final outcomes
Manage monitoring of federal, state, and local employment requirements; recommend updates to HR policies, procedures, notices, practices, and employee communications; and coordinate implementation following VP approval
Maintain accurate, complete, and confidential employee records, case files, employment documentation, and required compliance reports
Manage periodic audits of HR records and practices, identify gaps or trends, recommend corrective actions and process improvements, and track implementation of approved outcomes
Coordinate compliance requirements across recruiting, employment authorization, onboarding, compensation and benefits, payroll coordination, leave and attendance, safety, training, and employee separations, partnering with the responsible functional owners
Develop and deliver employee and manager communications and training related to HR policies, respectful workplace expectations, documentation standards, employment practices, and regulatory responsibilities, consistent with approved policies and outcomes
Partner with Talent Operations leadership, business leaders, legal counsel, vendors, and other internal or external resources on compliance and employee relations matters; escalate complex or high-risk concerns promptly to VP Talent Operations
Use HR systems and workforce data to manage case tracking, monitor compliance activities, identify recurring issues, and recommend actions
Lead or contribute to cross-functional HR compliance projects and organizational change initiatives
Connect with HR support staff and service providers through established partnerships to ensure timely, accurate, and consistent completion of HR processes
Role Progression
Within 1 month, you’ll
: Learn Talent Operations policies, systems, workflows, documentation standards, and key partners; understand current compliance priorities, employee relations procedures, and VP final-review requirements; and begin handling routine inquiries.
Within 3 months, you’ll
: Independently manage day-to-day compliance and employee relations processes; conduct or coordinate investigations and support performance matters; identify recurring risks or process gaps; and submit practical recommendations to your manager.
Within 6 months, you’ll
: Own assigned compliance and employee relations programs and case-management processes; lead audits, investigations, training, or cross-functional initiatives; use workforce and case data to identify trends and recommend risk mitigation; and demonstrate timely, consistent execution and implementation of approved outcomes.
About You
Bachelor’s degree in human resources, business administration, or a related field, or equivalent relevant experience
4-7 years of progressive human resources experience, including meaningful responsibility for HR compliance and employee relations
Working knowledge of employment law, HR regulatory requirements, policy administration, workplace investigations, performance management, leave and attendance practices, and employment documentation
Demonstrated ability to handle confidential and sensitive matters with sound judgment, objectivity, and discretion
Strong written and verbal communication, analytical, organizational, and problem-solving skills
Ability to work independently, manage multiple priorities, collaborate across functions, and provide clear, practical guidance to leaders and employees
Proficiency with human resource management systems and standard business applications
Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process
CLEAR™ Candidate FAQ
The annual base salary range for this exempt position is $100,000 - $115,000
and
reflects the midpoint through maximum of the established range for this role
.
Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary.
Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being.
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the
CA HR Privacy Notice
.
To review our privacy policy, please click this link:
https://encoura.org/privacy-policy/
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Consumer Growth builds mobile and web experiences that help people become Kraken customers, fund their accounts, invest, earn, access new products, build wealth and stay lifelong clients. Product, engineering, design, data, and lifecycle marketing build together.
THE OPPORTUNITY
- Own growth in viral, KOL- and creator-referred new transacting users (NTUs). Set aggressive NTU targets backed by a credible growth model, then beat them. Build and scale sharing, referral, and creator systems that drive 10x, then 50x growth while hitting payback targets.
- Build sharing people find useful. Create natural reasons to pass on product value, and referral programs with modeled payback incentives, and without relying on aggressive incentives to hit targets. Make both work for the sender, recipient, and business.
- Own the audience-to-customer journey. Build and test paths from recommendations and creator audiences to product value and a first transaction. Partner with the teams that own onboarding and core product experiences on shared journeys.
- Own Consumer features and updates for the KOL Platform. Set the Consumer roadmap, ship features and ongoing improvements, and make measurement and commercial tools trustworthy and easy to use. Work with the teams that own KOL and affiliate relationships.
- Build creator tools across Kraken’s app and web. Help creators, key opinion leaders (KOLs), and power referrers invite their followers and turn their audiences into valuable new transacting customers. Understand their different motivations and build with core product teams.
- Make acquisition economics work. Own acquisition cost and gross-margin payback against clear targets, including fully loaded incentive, partner, operating, and fraud costs. Use downstream retention and revenue to judge what deserves more investment.
- Increase virality per new transacting user and per returning user. Test ways to improve send conversion, invites per sender, and invite-to-first-transaction conversion. Improve repeat sharing and loop speed, and prove the gains create incremental valuable new transacting customers.
- Build measurement you can trust. Validate instrumentation, define hypotheses and guardrails, and run tests that can detect meaningful effects. Separate attributed activity from incremental growth, interpret uncertainty honestly, and check that gains persist as you scale.
WHAT YOU BRING
- You’ve personally built a product, tool, feature, or experience that spread beyond its initial audience. You can explain why it spread, your contribution, and how it acquired valuable customers.
- Repeated success beating acquisition targets through referrals, product virality, or creator-led growth. Show the baseline, target, result, timeframe, component rates you improved, and your personal contribution. Bring evidence the gains lasted.
- Strong growth product sense. You understand sharing psychology and the different motivations of customers, creators, KOLs, and power referrers. You combine customer research, creative product instincts, and strong UX and copy to give people a reason to participate.
- Analytical independence. You independently investigate behavior with SQL and product analytics, validate instrumentation, and build funnel, cohort, and growth models.
- Experimentation and commercial judgment. You design reliable tests, interpret uncertainty honestly, and distinguish attribution from incremental growth. You understand acquisition cost and payback, including downstream retention, revenue, and fully loaded incentive and fraud costs.
- Senior ownership and hands-on execution. You set strategy, make hard priority calls, align teams without relying on reporting lines, and deliver autonomously. You use AI and working prototypes to turn original ideas into experiences people can try.
NICE TO HAVES
- Experience building self-service creator or affiliate tools, revenue-share systems, or reliable partner payouts.
- Consumer fintech, crypto, payments, or experience designing financial promotions and fraud controls.
- Experience adapting growth journeys across markets, cultures, and regulatory environments.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоleadRemote - USA; Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity
УдалённоRemote - United Kingdom
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ГибридSan Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоRemote - United Kingdom
seniorIslamabad Capital Territory, Pakistan
УдалённоUnited States; Seattle; New York; California; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоUnited States; Seattle; New York; California; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Chicago, Illinois; NYC, Remote; San Francisco, California; Please note that this information is only provided publicly for candidates in California, Colorado, New York and Washington, but the role is open to candidates outside of those locations as well
УдалённоГеография найма не уточнена
seniorNew York, NY; San Francisco, CA; For candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоRemote, US; Applicants from California, please review the
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance