Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Director & Associate General Counsel at Humanoid, you will lead legal operations across the U.S. and Canada as we scale our footprint in the region. Reporting to the Chief Legal Officer & General Counsel, you'll serve as our senior legal representative and principal point of contact here — spanning regulatory support for production and R&D, IP across the research and manufacturing lifecycle, dispute resolution and pre-litigation matters, and the corporate and financing work that comes with our growth. You'll also partner closely with compliance leadership to track regulatory obligations, support public policy engagement, and own the region's legal infrastructure: entity management, governance, policies, templates, outside counsel, tooling, and reporting.
If you're excited to help shape a growing legal function, want real ownership over how law and compliance guide the deployment of real-world robots, and are ready to be the senior legal voice for a fast-growing region, we want to hear from you.
WHAT YOU'LL DO
- Own legal operations for North America across the United States and Canada, acting as an extension of the Office of the General Counsel in the region.
- Provide regulatory support to our production and R&D functions as HMND‑01 is deployed into industrial environments, working with compliance leadership to translate requirements into workable processes.
- Advise on IP rights across R&D and production, including invention capture, ownership, licensing, and protection.
- Manage disputes and pre-litigation matters across the region.
- Support commercial contracting in North America in partnership with our global contracts function.
- Drive legal support for public policy and government engagement in the United States and Canada, in partnership with our government relations and commercial leadership.
- Support corporate and financing workstreams in the region.
- Engage and manage outside counsel across the United States and Canada, with a clear view of cost and value.
- Own the legal operations infrastructure for the region, including entity management, policies, templates, tooling, and reporting.
- Build, manage, and develop the North American legal team as headcount grows, while remaining close to the work yourself.
WHAT WE'RE LOOKING FOR
- 10+ years of legal experience following bar admission, including 5+ years in-house in regulated industries.
- Licensed US attorney in good standing.
- 5+ years of people management experience, with the ability to build and scale a team as the region grows.
- Regulatory support experience across production and R&D functions.
- Substantive IP experience.
- Dispute resolution experience.
- A hands-on, execution-oriented approach: you do the work yourself as well as overseeing others.
- Comfortable operating in ambiguity and creating clarity in a fast-moving environment.
- Ability to work from our Boston office five days per week.
Nice to Have
- Familiarity with Canadian law, or experience running a cross-border US–Canada remit.
- Experience in robotics, artificial intelligence (AI), automotive, aerospace, or advanced manufacturing.
- Experience supporting a venture financing round in-house.
- Exposure to product safety, export controls, or trade compliance.
- Experience supporting government relations or public policy work.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
For this role in Massachusetts, the expected base salary range is $220K–$300K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Legal Tech engineers play a specialized and critical role in keeping Claude at the frontier. Partnering closely with counsel, we provide custom infrastructure and guidance for complex, novel technical matters, empowering teams across the company to continue meeting our legal obligations as we innovate.
As a Senior+ Software Engineer on our Legal Tech team, you'll build dedicated, highly secure, and reliable cloud environments and data processing and storage capabilities at speed and scale. You will own your scope end to end: from raw requirements all the way through to large-scale production systems that satisfy legal invariants and unlock new possibilities. The systems you build won't just be dependable and scalable; they'll be interpretable and auditable, demonstrating to skeptical audiences exactly how they worked and why results can be trusted.
You'll be an essential member of a collaborative team, working together to solve difficult problems against fixed deadlines. You will own internal customer relationships as well: you'll gather, prioritize, and coordinate needs from colleagues on Privacy, Security, Research, and/or Infra as well as Legal, to ship the right capabilities on the right timelines. You'll act as a trusted advisor: clearly explaining technical concepts and constraints to inform legal decisions, and proactively designing new approaches to prevent classes of problems. Your infrastructure expertise will directly empower our business to calibrate and manage risk, innovating faster thanks to systems that build in legal considerations.
Key responsibilities
Build and operate dedicated cloud infrastructure, storage, and data pipelines for specialized workloads that can't run on general-purpose systems
Design architectures with excellent security, privacy, reliability, scalability, and auditability baked in
Partner with a wide range of internal customer teams to translate requirements into sound approaches and realistic ETAs
Deliver against fixed deadlines
Support complex and novel legal requests on controlled infrastructure, with verifiable chain of custody
Pair with engineering teams across the company to extend existing infrastructure to support new workflows and/or legal requests
Work with nontechnical stakeholders to clarify their needs through responsive, easy-to-follow dialogue
Minimum qualifications
Experience designing, building, and operating highly trusted infrastructure and data systems in production, including owning architectural decisions
Experience working across large, complex, multi-team environments, including in stacks and code you don't own
Ability to take ownership of a cloud account and secure it end to end (networking, storage, identity, encryption, least-privilege provisioning, etc.) on AWS and/or GCP
Ability to translate legal and privacy requirements into sound technical designs and implementations that teams are excited to adopt
A habit of verifying rather than assuming: designing checks for invariants and plainly naming what isn't proved
Self-directed in a high-change environment, and comfortable resequencing quickly when new needs emerge
Clear communication with nontechnical stakeholders, and an understanding of their needs
Preferred qualifications
Software engineering experience with an infrastructure, data, privacy, and/or security focus
Proficiency with large-scale data tooling, such as distributed processing, lakehouse table formats, and/or query engines
Understanding of data processing pipelines, LLM training, and/or provenance and lineage
Experience with secure enclaves, confidential computing, clean rooms, or other purpose-built environments for sensitive data
Background in eDiscovery, litigation support, or records retention at scale, including chain of custody and verifiable integrity
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a State and Local Affairs Lead to engage with state and local governments in the Western United States, advancing AI policy, legislation, and regulation that supports Anthropic's mission of ensuring that the world safely makes the transition through transformative AI.
In this role, you will report to Anthropic's Head of Western State and Local Affairs and coordinate with our Policy leadership, Communications, and Legal teams. You will own Anthropic's relationships and legislative and regulatory work across many Western states, including a support role in California —engagement with state legislatures, governors' offices, attorneys general, state agencies, and local governments. You will travel regularly across the region.
Successful candidates will demonstrate a track record of political strategy and execution—with specific examples of how you have contributed to complex policy campaigns, built durable relationships with elected officials and community leaders, supported legislative and regulatory outcomes, and executed with accountability and focus in fast-moving environments.
Anthropic is equal parts research lab, policy think-tank, and technology startup. We care deeply about safe development of AI systems, and build partnership with governments through proactive, opinionated, substantive policy conversations. We recognize that our approach to AI policy is distinctive—grounded in honest assessment of technological trajectories and authentic concern for safe scaling—and we need a regional lead who can bring that positioning to life at the state and local level.
This role offers an opportunity to be part of building a high-impact state affairs operation at a critical moment for AI policy. You will be responsible for executing on strategic priorities across your region, building relationships with government stakeholders, and contributing to the broader state affairs function.
Key responsibilities
Serve as Anthropic's lead for state and local government affairs across many Western states, working in close coordination with the Head of Western States and other Regional State and Local Affairs Leads
Build and maintain relationships with state legislators, legislative staff, governors' offices, attorneys general, and state agency leaders across your region
Engage directly with local officials whose decisions affect Anthropic's work—mayors, city councils, county commissions, and economic development boards
Track state and local legislation and regulatory proceedings affecting AI and the technology sector, provide analysis and intelligence to inform company strategy, and represent Anthropic's positions
Build durable partnerships with local and regional organizations, including chambers of commerce, economic development groups, labor organizations, universities, and school districts
Represent Anthropic at legislative hearings, regional events, and public forums, including with audiences who are skeptical of AI
Work with the Communications team to develop clear, accurate messaging for regional policy campaigns
Translate Anthropic's technical research and policy positions into engagement strategies tailored to Western state political environments
Manage the outside advisors and registered lobbyists who support Anthropic's work in your region
Coordinate with Anthropic's policy, communications, legal, and executive teams to ensure that regional activity aligns with company-wide positioning
Minimum qualifications
Align with our mission and embrace the imperative of policy impact and change
Have experience in state and local government affairs, political strategy, or legislative roles, with demonstrated success contributing to legislative and regulatory outcomes
Have existing relationships with state and local leaders in the West, including legislators, governors' offices, attorneys general, or county and municipal officials
Understand how state legislatures and executive branches work—committee processes, legislative and regulatory procedures, and how to move policy forward—and understand where local authority begins and ends
Have a track record of executing on strategic objectives and delivering measurable outcomes in government affairs roles
Are prepared to travel regularly across the region
Preferred qualifications
Have 8+ years of experience in state and local government affairs, political strategy, or legislative roles
Have experience building partnerships with external organizations including chambers of commerce, economic development groups, labor organizations, and universities
Have exposure to technology policy or emerging technology regulation; you understand the unique challenges of navigating policy for rapidly evolving technologies
Demonstrate understanding of how to build coalitions and identify aligned constituencies to advance shared objectives
Can manage multiple priorities and stakeholder relationships across different states and adapt to different political environments
Can work well under time pressure and manage competing demands
Can translate complex technical topics into clear, accessible language for policymakers and residents alike
Have experience working with communications teams to develop effective messaging for policy campaigns
Are comfortable being honest about tradeoffs, including in rooms where people disagree with us
Are drawn to working with an organization that approaches AI policy with intensity and intellectual honesty
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Limassol, Cyprus
The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment. The role ensures that user access, infrastructure, internal services, networks, endpoints, and core business systems remain available, secure, and properly maintained to support daily business operations.
Responsibilities
Manage the full employee access lifecycle (Joiner–Mover–Leaver) across Microsoft 365, Active Directory, GitLab, 1C-related systems, Slack, ClickUp, Vaultwarden, VPN, file storage, and other corporate services.
Provision and revoke accounts, access, licences, MFA, SSO, VPN access, equipment, and company assets; update access promptly when employees change roles or leave.
Administer Microsoft 365/Entra ID, Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, Linux systems, and SMB-based shared storage.
Maintain server and virtualisation infrastructure, storage, backups, internal services, and remote-access solutions.
Administer office networks, Wi-Fi, VLANs, VPNs, firewalls, switches, routers, DNS records, domains, and TLS certificates.
Monitor infrastructure and backup jobs, perform regular recovery tests, apply patches and updates, and troubleshoot incidents.
Operate endpoint protection, EDR, vulnerability-management, logging, and SIEM tools; triage alerts and escalate security incidents when required.
Provide infrastructure-level support for SWIFT, 1C-related systems, corporate websites, and internal web services.
Provide L2–L3 support for employee endpoints and workplace technology, including advanced troubleshooting, hardware replacement, OS and application issues, access-related problems, encryption, VPN connectivity, and escalated technical incidents.
Manage the lifecycle of laptops, peripherals, IT assets, software licences, subscriptions, repairs, and approved purchases.
Maintain technical documentation, asset and access records, recovery procedures, and operational runbooks; automate repetitive tasks where appropriate.
Requirements
3+ years of hands-on experience in system administration, infrastructure support, or corporate IT operations.
Strong practical knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365/Entra ID, DNS, DHCP, and access management.
Working knowledge of Linux administration and troubleshooting.
Strong understanding of TCP/IP, VLANs, routing, NAT, VPNs, Wi-Fi, firewalls, NAS, and SMB.
Experience with virtualisation, Proxmox, ZFS, LVM, storage systems, backup systems, and recovery procedures.
Experience with Docker, GitLab CI, and container registries.
Understanding of RBAC, least privilege, MFA, SSO, privileged and service accounts, access reviews, patching, endpoint security, and incident escalation.
General knowledge of cloud providers and cloud concepts, including compute, storage, networking, IAM, monitoring, backups, shared responsibility, and basic cost awareness.
Experience supporting employee devices at L2–L3 level and working with an ITSM/helpdesk system.
Basic automation skills in PowerShell, Bash, Python, Ansible, or APIs.
Good written English and the ability to maintain clear technical documentation.
Nice to Have
Hands-on experience with AWS, including IAM, EC2, VPC, S3, Route 53, CloudWatch, or AWS Backup.
Experience operating or troubleshooting Kubernetes clusters.
Experience with SIEM, EDR, vulnerability scanners, PKI, certificate automation, or secrets-management systems.
Experience supporting 1C, SWIFT, financial systems, Microsoft Intune, or ITAM/CMDB platforms.
Benefits
Competitive salary;
Annual performance bonus;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Lagos, Nigeria
What You Will Do
Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives.
Translate high-level business requirements into detailed functional and non-functional specifications.
Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization.
Design and document business processes, use cases, user stories, workflows, process maps, and system interactions.
Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability.
Collaborate with Product Managers to refine requirements and define deliverable scope.
Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins.
Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle.
Define and document APIs, integration requirements, data flows, and system interactions where required.
Ensure solutions consider security, performance, scalability, reliability, and compliance requirements.
Support engineering teams throughout development by clarifying requirements and resolving ambiguities.
Facilitate communication between business and technical stakeholders to drive alignment and delivery success.
Participate in sprint planning, backlog refinement, solution reviews, and release planning activities.
Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined.
Review implemented solutions to ensure they meet business expectations and documented requirements.
Drive continuous improvements in analysis, documentation, and delivery processes.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline.
Master's degree is an added advantage.
Professional Certifications
Certified Business Analysis Professional (CBAP) is an advantage.
PMI Professional in Business Analysis (PMI-PBA) is desirable.
Agile, Scrum, or Product-related certifications are an added advantage.
System Design, Solution Architecture, or Technology-related certifications are beneficial.
Experience
Minimum of
5-8 years
of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles.
At least
3 years
working within software development environments using Agile methodologies.
Experience within fintech, banking, financial services, or other high-growth technology-driven organizations.
Hands-on experience documenting functional requirements, system specifications, workflows, and integrations.
Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle.
Benefits
Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers.
Ownership of solution design and requirement definition for high-impact digital initiatives.
Exposure to modern technology platforms, product development practices, and innovative financial services solutions.
Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams.
Continuous learning, mentorship, and professional development opportunities.
Competitive compensation and the opportunity to solve challenging business and technology problems.
A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority.
Competitive compensation.
Location: France; Italy
We are growing! We are currently looking to hire a
Director, Luxury Market Intelligence & Insights
.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world's most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
We are looking for a thought leadership expert with the editorial vision to spot what matters next, the conviction to shape CXG's point of view, and the writing talent to make it influential across luxury retail, beauty and cosmetics, watches and jewellery, automotive, and hospitality.
Context and role
Reporting to the Chief of Staff, you will lead CXG's Thought Leadership and Market Intelligence functions. You will define the topics on which CXG should have a distinctive and credible point of view, turn CXG's proprietary data, expertise and market knowledge into original external content, and position the company ahead of emerging developments in customer experience, luxury and its priority verticals.
This is a hands-on role: you will research, analyse, write and produce content yourself, while mobilising expertise and data from across the business. You will be accountable for ensuring that every publication presents a recognisable CXG angle rather than simply reporting market developments or repeating established industry views. You will manage one Market Intelligence team member.
Thought Leadership Development
Define the thought leadership strategy and roadmap, including priority themes, target audiences, formats and a realistic publication calendar.
Drive and coordinate content creation across Practices, Solutions and Regions.
Work closely with Practices, Regions and Solutions to:
Push: scan for trends and hot topics and ensure CXG has a voice and perspective, commenting regularly on these subjects.
Pull: identify and collect new ideas and proposed topics from the relevant stakeholders, prioritise and incorporate them into the thought leadership roadmap.
Use market intelligence, CXG's proprietary data, internal expertise and client-facing insights to identify emerging topics early, develop a clear CXG point of view and decide where CXG can make a credible contribution to the conversation.
Research, interview internal experts, write and edit articles, perspectives and other thought leadership content directly. Challenge generic claims and ensure each piece advances a clear argument and is supported by credible evidence.
Ensure that analysis is methodologically sound, appropriately contextualised and presented without compromising client confidentiality.
Develop topics that connect expertise across Practices and Regions, while reflecting relevant differences between markets.
Thought Leadership Communication
Ensure relevant thought leadership pieces (e.g., perspectives, publications) are disseminated on a periodic basis.
Work with Marketing on the publication, distribution and promotion of content, while retaining ownership of the editorial strategy, substance, quality and consistency of CXG's point of view. In addition, collaborate with Marketing to maximise impact by communicating through the channels relevant to each market.
Track the reach, engagement and qualitative response generated by CXG's thought leadership, as well as relevant business enquiries influenced by published content. Use the findings to refine the roadmap.
Shape and host or contribute to CXG's podcast "The Luxury Edit", working with internal experts and guests to develop topics, prepare interviews and turn conversations into useful content.
Develop the content and key messages for CXG-hosted events and external conferences, panels and talks; act as a CXG speaker where appropriate; and work with internal experts to prepare other CXG speakers and turn the company's point of view into compelling presentations and discussion topics.
Look for and test new thought leadership formats (e.g., interactive reports, data visualisations, short-form video, newsletters, social-first content) to broaden reach, engage new audiences and keep CXG's content distinctive.
Identify and build collaborations with conferences, specialised industry magazines and universities (e.g., content partnerships, guest articles, co-branded publications, joint research, guest lectures, speaking slots) to extend CXG's visibility and credibility with target audiences.
Market Intelligence
Keep abreast of market and competitive developments and ensure relevant findings are communicated across CXG.
Translate these findings into clear implications for CXG's strategic priorities, client conversations, commercial opportunities and external thought leadership.
Contribute market intelligence, evidence and relevant CXG perspectives to priority proposals and client deliverables, working with Practices, Solutions and Regions to strengthen the quality and relevance of the final output.
Manage and develop the Market Intelligence team member, setting clear priorities and reviewing the quality and usefulness of their work.
Competitive Analysis
Develop and continuously update a list of CXG competitors.
Research competitor performance, including revenues and market share where reliable information is available.
Identify and assess the impact of new competitors' offerings.
Review competitors' thought leadership, influence and presence.
Identify gaps in the conversations competitors are leading and opportunities for CXG to establish a distinct position.
Industry Analysis
Research and review clients' developments (e.g., new strategy, launch of new product or service, restructuring, M&A, key managerial appointments).
Track public financial announcements (e.g., quarterly and annual earnings).
Monitor developments in luxury, retail, customer experience and adjacent sectors; distinguish lasting shifts from short-lived topics and explain their implications for CXG and its clients.
Publish the weekly "This Week in Luxury" news brief and issue timely flash updates when significant developments require immediate attention, such as financial announcements, major transactions or leadership changes.
Internal Dissemination and Application
Synthesise research and findings into concise, actionable outputs tailored to the needs of relevant internal stakeholders. Feed findings into the Thought Leadership roadmap.
Proactively bring relevant market signals to Practices, Regions and leadership early enough to inform decisions, client conversations and potential cross-practice opportunities.
Disseminate new thought leadership across CXG and equip Practices, Regions and client-facing teams with the key messages and supporting materials needed to use it in client conversations and commercial activities.
Requirements
What will you bring along?
Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment.
Excellent English writing and editing skills, with a portfolio demonstrating original, well-argued, evidence-led articles or publications written personally. If possible, include examples that turn proprietary research, data or specialist expertise into a distinctive point of view. Additional languages (e.g., French, Mandarin) are a plus.
Strong oral communication and presentation skills, with the confidence to represent CXG as a speaker at conferences, panels and client events.
Proven ability to build relationships and influence senior stakeholders across functions and regions without direct authority.
An established network or demonstrated ability to build partnerships with media, conference organisers, academic institutions or industry bodies.
Comfort working with quantitative data and research methods, and the ability to translate data into clear, credible narratives and visualisations.
Ability to define and track content performance indicators and use them to refine editorial priorities.
Strong research and analytical skills: able to assess sources critically, connect market signals and form a clear point of view rather than simply summarise trends.
Familiarity with AI-assisted research and content tools, used with appropriate rigour.
Sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors are evolving across markets.
Ability to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content.
Comfort working independently in a remote setting, managing an editorial roadmap and delivering finished work without a large production team.
Experience managing or coaching at least one team member.
Confidence preparing and hosting interviews or podcasts is a plus.
Location: Bangkok, Thailand
Creative Social Media Specialist
CXM Thailand
Scope of Work
The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels.
Key Responsibilities
1. Social Media Management
Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels.
Develop weekly and monthly content calendars for CXM Thailand’s social media channels.
Prepare captions, artwork, videos, links, and all relevant information prior to publishing.
Schedule and publish content according to the approved content plan.
Review published content for accuracy and make necessary updates or corrections when required.
2. Creative Content
Develop content topics and creative ideas for CXM.
Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork.
Develop concepts, storylines, and references for video content.
Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image.
3. Content Categories
Content may include, but is not limited to:
Market Updates / Market News
Trading Education / Beginner Content
Promotions & Campaigns
CXM Products & Services
Partner / IB Content
Seminars / Webinars / Events
Lifestyle / Engagement Content
Short-form Video Content
4. English–Thai Translation & Localization
Translate documents and marketing materials from English into Thai.
Translate promotions, campaigns, announcements, emails, customer notices, and social media content.
Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences.
Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai.
Verify numbers, dates, terms, conditions, and other important details against the original source material.
5. Graphic & Video Coordination
Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers.
Source references and define the appropriate mood and tone for creative materials.
Review artwork and video content before publication.
Coordinate revisions with relevant teams until the content is ready for use.
Perform basic graphic design or basic video editing when necessary.
6. Content Production Support
Prepare scripts, talking points, shot lists, and content briefs.
Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams.
Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content.
7. Live & Webinar Support
Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars.
Prepare topics and relevant information for speakers.
Coordinate preparations prior to Live sessions and Webinars.
Develop pre-event and post-event content.
Repurpose Live / Webinar content into short-form video clips and other social media content.
8. Promotion & Campaign Communication
Simplify promotional information into clear and easy-to-understand communication for Thai customers.
Prepare communication briefs for campaigns.
Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions.
Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication.
9. Social Media Monitoring & Reporting
Monitor Reach, Engagement, Video Views, and overall content performance.
Prepare weekly and monthly content performance reports.
Analyze which content formats and topics should be continued, optimized, or improved.
Prepare a Weekly Social Performance Summary for the Marketing team.
10. Competitor & Trend Research
Monitor competitors within the Forex / CFD / Trading industry.
Analyze competitors’ content, promotions, campaigns, and creative approaches.
Identify relevant trends and propose new content ideas for CXM Thailand.
Prepare a Competitor / Trend Update at least once per week.
11. Brand & Content Accuracy
Ensure that all content complies with CXM Brand Guidelines.
Verify market information, promotional details, figures, and other key information before publication.
Include appropriate Risk Warnings / Disclaimers where required.
Avoid statements or claims that imply guaranteed profits or guaranteed returns.
Do not publish promotions that have not yet been officially confirmed or approved.
Maintain a clear distinction between educational content and investment advice.
Requirements
3-4 Years of relevant experience
Should be Thai Native
Location: Dhahran, Saudi Arabia
Eram Talent is hiring for their reputed client in Dhahran, Saudi Arabia, a Business Systems & Reporting Analyst. The
Business Systems & Reporting Analyst
will be responsible for processing, analyzing, and interpreting large-scale data records to support data-driven decision-making processes. Sitting at the intersection of Management Information Systems (MIS) and business operations—preferably within the Learning & Development (L&D) domain—the successful candidate will synthesize complex information into actionable insights, executive presentations, and structured reports.
Responsibilities
Data Processing & Analysis:
Extract, clean, compile, and analyze large datasets utilizing MS Excel, PDF Professional, and corporate reporting tools.
Insights & Decision Support:
Interpret complex data records, identify operational trends, draw meaningful conclusions, and present data-backed recommendations to management.
Reporting & Documentation:
Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel.
Domain Alignment:
Partner closely with business units (specifically Learning & Development / HR) to evaluate program performance, training metrics, and operational deliverables.
Process Improvement:
Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy.
Cross-Functional Teamwork:
Collaborate effectively with internal teams and stakeholders to communicate analytical findings clearly and support ongoing business projects.
Requirements
Education:
Bachelor’s Degree in Management Information Systems (MIS) or a closely related field from a reputable university
Work Experience:
Minimum 3+ years of hands-on experience in data analysis, data processing, and business reporting.
Prior work experience within the
Learning & Development (L&D)
or
HR domain
is strongly preferred.
Technical Skills:
Advanced proficiency in
MS Excel
(data manipulation, formulas, pivot tables, modeling) and
MS PowerPoint
.
Demonstrated experience with
PDF Professional
tools for document processing and reporting.
Core Competencies:
Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights.
Excellent verbal and written
English communication skills
.
Strong interpersonal, team collaboration, and presentation abilities.
Certifications (Preferred):
PMP (Project Management Professional) certification is preferred.
HR / L&D related professional credentials (e.g., CIPD, SHRM, CHRMP) are an added advantage.
Role Summary:
We are seeking a skilled Electrical Engineer as an independent contract worker to support the design and coordination of cutting-edge data center projects across the U.S. Responsibilities include modeling, designing power distribution, security and life systems, standby generators and UPS systems, performing calculations, preparing technical documentation, and ensuring design accuracy using advanced BIM and electrical engineering tools. Collaboration with other disciplines throughout the full project lifecycle from schematic design through execution is required. Strong technical knowledge, attention to detail, and excellent communication skills are essential.
Key Responsibilities:
— Use BIM tools to virtually construct electrical systems and coordinate with other disciplines using tools such as Autodesk Revit (mandatory).
— Develop a thorough understanding and delivery of project requirements related to scope, cost, and schedule.
— Determine and expedite engineering deliverables for projects.
— Develop and maintain project scope of work documentation and revisions during design evolution.
— Design electrical systems including power distribution, UPS, standby generators, and security and life systems.
— Prepare engineering calculations, schematic and detailed designs.
— Prepare technical documentation including design criteria, calculations, process flow sheets, and specification/data sheets for electrical equipment.
— Review shop drawings.
— Produce models and drawings in various BIM software and CAD modeling tools.
Qualifications & Experience:
— Bachelor’s or master’s degree in engineering.
— Proven expertise as an electrical engineer.
— Written and spoken English at B1 level or higher.
— Experience in electrical design for industrial, residential, and commercial sectors, including medium and low voltage distribution, lighting, grounding, and lightning protection.
— Experience with various electrical modeling software.
— Hands-on experience with Autodesk Revit (mandatory).
— Experience working on projects in multidisciplinary environments.
— Deep knowledge of electrical manufacturing processes.
— Understanding of electrical engineering codes and safety standards.
— Proficiency in Microsoft Office (Word, Excel, Outlook).
— Ability to multitask and prioritize to meet project deadlines.
— Self-starter, ambitious, thriving in fast-paced environments.
— Ability to communicate technical knowledge clearly.
— Excellent communication skills.
What We Offer:
— Experience in a high-tech industry working for an international company.
— Unique, cutting-edge data center projects.
— Dynamic work partnering with a professional engineering team.
— Competitive hourly rate.
— Ability to collaborate remotely.
— Supportive dynamic environment.
— English classes available.
Additional Information:
— Engagement is on a long-term independent contractor basis with a US-based company.
— Not limited to a single project; involves continuous collaboration across multiple mission-critical projects.
— Ehvert Mission Critical is a business unit within Salas O’Brien, specializing in data center design and construction management.
— Projects include hyperscale and AI data centers for global tech giants such as Microsoft, Oracle, Uber, and Amazon.
— Use of advanced technologies such as BIM, Virtual Design and Construction (VDC), digital twins, and augmented reality.
Location:
— Based in Tirana, Albania with remote work format.
How to Apply:
— Submit resume in English detailing relevant experience via the provided application URL.
Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C.
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE PUBLIC SECTOR TEAM
- Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry.
- Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies.
- We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions.
- In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
WHAT YOU'LL DO
- Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution.
- Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets.
- Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts.
- Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close.
- Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps.
- Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth.
- Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery.
- Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise.
- Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships.
- Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy.
- Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships.
WHAT YOU'LL BRING
- 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government.
- People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles.
- Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public.
- A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners.
- Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity.
- The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward.
- Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps.
- A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve.
- Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Dallas, United States
A rapidly expanding national commercial property services provider is seeking a high-performance
Account Manager
to spearhead their commercial pest control and property maintenance portfolio within the Greater Dallas area.
This position requires a refined blend of structured business-to-business (B2B) outside sales acquisition and high-yield strategic relationship management. Operating directly within the regional marketplace, you will serve as the consultative partner to Property Managers, Regional Supervisors, and Real Estate Ownership Groups to deploy high-value, contractual property compliance and maintenance strategies.
For an ambitious business development professional with an established commercial footprint, this role offers an exceptional uncapped earning trajectory within a robust regional corporate infrastructure.
Key Responsibilities
New Business Acquisition:
Execute proactive outbound prospecting, structured cold calling, and targeted local networking to secure long-term contractual agreements across the regional multifamily and commercial sectors.
Strategic Relationship Management:
Establish, cultivate, and scale deep relational alignments with key decision-makers, regional operational supervisors, and corporate real estate asset managers.
Pipeline Architecture:
Own and manage the end-to-end commercial sales cycle seamlessly, executing high-yield processes from initial warm/cold outbound engagement through to executive contract sign-off.
Value-Based Advisory:
Construct and deliver technically sound, ROI-driven service proposals that explicitly communicate financial yield, service superiority, and risk mitigation benefits.
Portfolio Expansion & Retention:
Partner continuously with current client networks to guarantee baseline contract renewals, defend existing portfolios against market attrition, and systematically cross-sell expanded facilities solutions.
Local Ecosystem Integration:
Represent the brand as a highly visible industry professional at the Apartment Association of Greater Dallas (AAGD) and affiliated commercial real estate networking functions.
Data Infrastructure Maintenance:
Maintain flawless, real-time pipeline reporting, transactional progression logs, and corporate communications tracking within Salesforce CRM environments.
Position Requirements
Professional B2B Experience:
Minimum of two (2) years of verifiable corporate business-to-business outside sales experience. Prior technical tenure within structural pest control, commercial facilities maintenance, or B2B property services is mandatory.
Quota Achievement:
A documentable professional history of consistently achieving or outperforming defined financial quotas, net revenue expansions, and gross profit benchmarks.
Core Sales Methodologies:
Advanced proficiency in strategic outbound hunt mechanics, enterprise-level gatekeeper navigation, multiline pipeline orchestration, and closing multi-site corporate agreements.
Executive Communications:
Exceptional command of verbal and written communication, with the professional presence required to deliver boardroom presentations to executive real estate leadership.
Modern Technical Proficiency:
Expertise navigating complex CRM ecosystems (Salesforce preferred), field data tablets, and standard professional software suites.
Territorial Mobility:
Possession of a valid driver's license with a clean driving record and the daily capacity for territorial travel across the Greater Dallas geographic footprint.
Preferred Qualifications
Industry Infrastructure:
Direct sales exposure interacting directly with multifamily housing operations, commercial asset portfolios, or regional real estate networks.
Regional Professional Network:
Existing corporate relationships with Dallas-area property management companies or active professional tenure within the Apartment Association of Greater Dallas (AAGD).
Recurring Revenue Knowledge:
Prior experience structuring and securing service-based contracts built around recurring contractual pipelines.
Compensation, Benefits & Corporate Structure
Base Remuneration:
$55,000 predictable annual base salary.
Performance Incentive:
Highly competitive, uncapped, performance-engineered commission structure designed to maximize earnings for high-performing acquisitions professionals.
Health Infrastructure:
Comprehensive corporate healthcare options including medical, dental, vision, and company-sponsored life insurance programs.
Retirement Planning:
Structured 401(k) company matching framework with a standard 90-day onboarding full vestment schedule.
Paid Leave Framework:
Flexible Paid Time Off (PTO) allocation complemented by structured parental and extended medical leave provisions.
Corporate Tools & Account Coverage:
Complete expense allocation providing full reimbursement for territory mileage, client entertainment, asset tools, and professional association association fees.
Continuous Professional Track:
Collaborative, feedback-rich environment featuring clear pathways for continuous professional upward mobility.
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Experience:
Sales: 2 years (Required)
Pest control: 1 year (Required)
Location:
Dallas, TX 75244 (Required)
Salary: $55,000+ / year
Location: San Francisco; New York
Workplace: Hybrid
About Alchemy
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About the Role
We're looking for a Product Marketing Manager, Platform to launch targeted campaigns across Alchemy's full platform, from product launches to new vertical and segment pushes, and to own the always-on content that fills the gaps in between. This is a high-ownership, high-influence seat with a long runway: you'll start as an executional hire, but there's a real path to Product Marketing Lead and to building a team under you if that's the direction you want to grow.
Alchemy isn't just infrastructure, it's a full platform: building blocks for reads, writes, launching custom chains, and more, spanning verticals from crypto-native builders to traditional finance moving assets onchain. Every campaign we run, whether it's a product launch, a new vertical push, or a piece of evergreen content, needs to tie back to one thing: Alchemy as the platform builders trust to build the future on. You'll own that positioning day to day, from the company-level narrative down to how a single launch is framed, working closely with Lisa (Product Marketing) especially early on as you build that domain authority.
You'll run point end to end: strategy, tactics, project management, measurement, and reporting, on everything from major campaigns to the product launches, newsletter beats, and social content that run continuously. You can and should delegate execution (design, technical content with DevRel, and more), but you own the outcome. When there's no active campaign, you're not idle: you own a pillar of Alchemy's always-on content, filling the gap with mid- and bottom-funnel work that drives activation and cross-sell across our existing platform.
What You’ll Do
- Launch targeted campaigns across product launches and new vertical/segment pushes, owning the strategy, the tactics, and the project management from kickoff to report-out.
- Own and evolve Alchemy's platform positioning: the throughline that connects every campaign back to Alchemy as a frontier leader built for reliability and performance, backed by real customer stories.
- Own a pillar of Alchemy's always-on content cadence, mid- and bottom-funnel work, product launch beats, and activation/cross-sell content, whenever there isn't an active campaign in market.
- Go deep on individual product areas and wide across the full platform, building the kind of product and audience understanding that lets you spot the next campaign or market opportunity before anyone asks for it.
- Generate and pitch ideas for breaking into new markets and verticals, backed by a real read on the audience and the competitive landscape.
- Partner with DevRel to produce the technical content (docs-adjacent explainers, videos, tutorials) that supports a campaign or fills a content gap.
- Bring creative, visual thinking to launches that could otherwise be a dry API announcement, pushing for the campaign concept, not just the campaign checklist.
- Delegate execution to design, agencies, and other specialists as needed, while remaining accountable for the outcome, the timeline, and the numbers.
- Build stakeholder trust across Product, Engineering, and DevRel, so that partner teams want to work with you again.
What we’re looking for
- Experience selling to developers on a technical, API-first product with a developer dashboard, not a B2B SaaS platform candidates sign up for and self-manage. This is a hard requirement.
- A track record of owning a campaign end to end: you can walk through, in detail, how you align stakeholders, launch, measure, and report on a campaign from a template through to results.
- Genuine curiosity and a love of learning: going deep on a single product area and wide across an entire platform both excite you.
- Creative instincts: you notice good brand and campaign work in the wild, and you bring visual or conceptual ideas that make a technical launch land.
- Experience leading a large, high-visibility project end to end, e.g., a website overhaul, a rebrand, or a sales enablement overhaul.
- Strong cross-functional operator: Product and Engineering partners trust you and want to work with you again.
- Bias for speed and pragmatism: you default to "how do I get this out the door as fast and sharply as possible," not "how do I make this perfect."
- Genuine enthusiasm for AI and how it's changing marketing and the developer tools landscape.
Nice to Haves
- Experience marketing to enterprise customers, especially financial services.
- Breadth of experience marketing to developers across crypto/Web3 verticals.
- Experience as a software engineer prior to marketing.
- Leadership or management experience, or a clear interest in growing into it.
Benefits and Perks
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies, behaviors, and daily lives.
WHOOP is hiring an Associate Director of Design Research to lead and scale the Design Research practice at WHOOP. This role will oversee Design Research, shaping how user feedback and experiences inform product innovation from early-stage insights to pre-launch validation studies to post-launch feedback. As a people-first leader, you will balance strategic direction, team development, and leadership evangalism—ensuring research rigor, creativity, and impact across the product lifecycle.
RESPONSIBILITIES:
- Provide strategic leadership for the design research team, ensuring alignment with key stakeholders and organizational priorities.
- Evangelize the importance of user insights and the role of design research in the product and hardware development lifecycle to WHOOP senior leadership.
- Scale research impact, working closely with cross-functional leaders to identify opportunities for research and set expectations for mixed-methods research, ensuring research is positioned as a critical input to decision-making.
- Partner closely with senior team members to review research needs, assess tradeoffs, and guide prioritization and research direction.
- Manage, coach, and develop a team of design researchers, fostering strong research craft, clear communication, and professional growth.
- Own relationships with external research vendors, including scoping projects, defining success criteria, and ensuring high-quality execution.
- Build a strong, cross-functional “voice of the member” for product decision-making in partnership with Consumer Insights, Analytics, and Membership Services.
QUALIFICATIONS:
- Bachelor’s degree in a relevant field such as human factors, design research, user experience research, design anthropology, psychology, or a related discipline.
- 5+ years of experience conducting user research for physical products, ideally within hardware, health, or consumer product environments.
- 5+ years of people management experience, including coaching, feedback, and performance development.
- Strong mixed-methods research background, with demonstrated application of qualitative and quantitative approaches to real-world products.
- Experience working within or alongside hardware development lifecycles (not software-only).
- Experience managing or partnering with external research vendors, including project scoping and execution.
- Ability to manage multiple workstreams, navigate ambiguity, and influence without direct authority across cross-functional teams.
- Excellent written, verbal, and presentation skills, with the ability to communicate complex insights to executive audiences.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
*This role is based out of our Boston, MA headquarters and requires work onsite Monday-Friday.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $180,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Director of Product Marketing to lead go-to-market strategy and execution across Garner's product portfolio and priority customer segments. Reporting to the VP of Product Marketing, you will own the strategy, messaging, and launch execution for a book of product lines while helping set the operating model and standards for the broader product marketing function.
You will drive the narrative around Garner's differentiated approach to healthcare economics - translating complex data and clinical insights into compelling value propositions that resonate with benefits leaders and health systems. You will serve as a senior strategic partner to Sales, Product, and executive leadership, mentor other product marketers, and have direct, measurable impact on revenue generation and market positioning.
Where you will work:
This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own end-to-end go-to-market strategy across a portfolio of product lines - including market segmentation, value prop development, competitive positioning, and messaging architecture. You’ll translate complex healthcare economics and data insights into narratives that drive customer acquisition and expansion
Lead major product launches and feature releases, owning a repeatable launch process and working cross-functionally with Product, Sales, and Customer Success to ensure market readiness, sales enablement, and customer adoption
Set the standard for data-driven marketing plans with clear KPIs (pipeline generation, win rates, deal velocity, positioning lift) and run regular business reviews to measure impact and drive iteration
Partner with RevOps and Sales leadership to analyze revenue processes, develop segment-specific go-to-market approaches and competitive playbooks, and equip external-facing teams with tools that directly improve close rates and deal velocity
Mentor and develop product marketers, raising the bar on craft, and help shape the structure, priorities, and operating rhythm of a growing product marketing team
Build and maintain a deep understanding of the healthcare benefits and provider landscape - including buyer personas, economic drivers, regulatory landscape, and key decision-making criteria
Collaborate with Product leadership to inform product strategy, roadmap prioritization, and feature differentiation based on market insights, customer needs, and competitive gaps
Own thought leadership and content strategy, working with internal and external resources to establish Garner as the authoritative voice on healthcare economics and benefits optimization
The ideal candidate has:
8+ years in B2B product marketing, including 3+ years leading product marketing strategy at scale
A track record of launching products and leading strategic repositioning initiatives at companies with high-caliber customers (Fortune 500, sophisticated tech buyers, etc.)
Exceptional analytical skills — you are comfortable building and interpreting financial models, conducting cohort analysis, and using data to drive marketing decisions and validate assumptions
Deep comfort with ambiguity and a bias toward action; you thrive in fast-growing environments where you must move quickly while maintaining intellectual rigor
Excellent communication skills with the ability to translate complex technical and business concepts into clear, compelling narratives for diverse audiences (executives, clinicians, benefit managers)
A demonstrated ability to lead and partner across functions — you influence without authority, synthesize diverse perspectives, and build credibility with Sales, Product, and Executive teams
Intellectual curiosity and genuine interest in healthcare economics, benefits design, and/or data-driven decision making; you ask the right questions and never accept surface-level explanations
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative leadership role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $250,000 - $280,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is looking for a Senior Partner Enablement Manager to own internal and external partner enablement and drive aligned GTM outcomes across our partner ecosystem. Reporting to the Sr. Director of Sales Enablement, you will design and deliver the training, certification, and enablement programs that connect Docker’s partner community — Channel partners, Hyperscalers (AWS, Azure, GCP), Global System Integrators, and Technology ISVs — to a shared, coordinated go-to-market motion.
Every program you build, every piece of content you ship, and every internal enablement session you run exists to accelerate GTM outcomes: more partner-sourced pipeline, stronger co-sell execution, and faster revenue through the ecosystem.
Docker’s partner ecosystem is a strategic growth lever, and AI Governance (AIG) is our primary co-sell motion. You’ll ensure every partner type understands Docker’s AIG value proposition, knows how to run joint sales plays, and is ready to engage customers alongside our field teams. Equally, you will serve as the internal GTM connector for Docker’s own sellers — equipping AEs, SEs, and CSMs with the partner playbooks, account mapping skills, and co-sell readiness they need to drive pipeline through the ecosystem. If you love building from scratch, orchestrating complex programs across diverse partner types, and making an entire ecosystem move toward a common GTM goal, this role is for you.
_______________________________________________________________________
RESPONSIBILITIES
External Partner GTM Enablement — Training & Certification
- Design, build, and continuously improve training and certification programs tailored to Docker’s partner community across Channel, Hyperscaler, G/SI, and Technology ISV partners — all anchored to enabling partners to execute Docker’s GTM motion.
- Develop role-based learning paths that give partners the product knowledge, messaging fluency, and technical depth they need to sell and support Docker effectively — with AI Governance as the primary GTM anchor.
- Leverage and extend Docker’s Accreditation Platform to scale partner certification, track completion, and recognize partner expertise across the ecosystem.
- Manage certification tracks end-to-end — from curriculum design and facilitation to assessment, badging, and ongoing recertification — tying completion to measurable GTM readiness.
External Partner GTM Enablement — Content & Programs
- Develop and maintain a library of partner-specific GTM content including joint sales plays, co-sell decks, competitive positioning, product overviews, and objection handling guides — all built to activate partners in the field.
- Partner with the Partner team to identify enablement gaps across each partner segment and build scalable programs to close them in service of shared pipeline goals.
- Own and administer Docker’s partner enablement infrastructure, with Impartner as the primary partner management and learning platform.
- Establish Impartner as a world-class partner portal — driving adoption, improving the partner experience, and continuously optimizing the platform for discoverability and GTM engagement.
- Partner with Product Marketing to translate new launches and messaging — especially around AIG — into partner-ready GTM materials that are accessible, timely, and field-tested.
Internal GTM Enablement — Enabling Docker’s Field to Win with Partners
- Own the internal side of partner GTM: equip Docker’s AEs, SEs, and CSMs to confidently work alongside partners and drive joint pipeline.
- Build and maintain “How to Win with Partners” resources for Docker’s field teams — covering account mapping, co-sell cadences, joint pipeline management, and partner engagement models tied to GTM outcomes.
- Build co-sell plays and joint sales materials that connect Docker’s AIG story to each partner type’s unique value proposition (e.g., Hyperscaler integrations, G/SI delivery models, Channel resell motions).
- Develop and deliver enablement on how to run effective account mapping sessions with partners — including preparation, joint prioritization, and follow-through.
- Support account mapping in Salesforce (SFDC) between Docker AEs and partner sales teams, ensuring the right structure and training exists to make joint pipeline sessions productive.
- Run internal enablement sessions on partner engagement models, referral and resell programs, and co-marketing strategies to drive joint pipeline and GTM velocity.
GTM Velocity & Impact
- Drive velocity in Docker’s partner program by ensuring partners are enabled, certified, and ready to engage customers at every stage of the sales cycle.
- Track partner readiness KPIs — including pipeline contribution, certification completion, co-sell engagement, and account depth — and tie every enablement investment to measurable GTM outcomes.
- Use partner performance data, completion metrics, and field feedback to identify gaps and continuously sharpen programs.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
- 5+ years of experience in partner enablement, channel enablement, or partner programs in a SaaS or technology company.
- Demonstrated ability to design and deliver scalable partner training and certification programs anchored to GTM outcomes — not just content management.
- Proven experience managing a partner portal or LMS — Impartner experience strongly preferred.
- Strong understanding of channel dynamics, co-sell motions, and partner ecosystem economics across Channel, Hyperscaler, and G/SI partner types.
- Experience building or supporting account mapping processes and joint pipeline programs between a vendor’s field team and partner sales organizations.
- Excellent communicator — able to engage and build credibility with both external partners and internal field stakeholders.
- Strong project management skills with the ability to manage multiple programs and deadlines simultaneously.
- Data-driven mindset — you use metrics to prioritize, measure, and connect enablement investment to GTM results.
STRONGLY PREFERRED
- Experience building partner enablement programs from scratch in a high-growth SaaS environment.
- Familiarity with Command of the Message or other structured sales methodologies.
- Exposure to AI, containerization, DevOps tooling, or developer platforms — Docker experience a significant plus.
- Experience enabling partners around a primary GTM motion or strategic product category (e.g., AI/ML, security, cloud infrastructure).
- Experience working cross-functionally with Sales, Marketing, Product, and Partner teams to align enablement with go-to-market priorities.
- Demonstrated ability to manage external relationships with partner stakeholders and influence GTM execution without direct authority.
_______________________________________________________________________
WHAT TO EXPECT
We believe in setting people up to win. Here’s what great looks like in this role:
FIRST 30 DAYS — LEARN & LISTEN
- Ramp on Docker’s platform, partner ecosystem strategy, and the current state of partner enablement across Channel, Hyperscaler, G/SI, and ISV segments — with a specific eye toward GTM alignment gaps.
- Audit existing partner programs, content, and the Impartner platform — understand what exists, what’s missing, and what partners actually need to execute Docker’s AIG GTM story.
- Build relationships with the Partner team, Sales leadership, and key partner stakeholders to understand the ecosystem’s GTM motion from the inside out.
FIRST 90 DAYS — TAKE OWNERSHIP
- Take full ownership of the Impartner platform — establish governance, improve the partner experience, and begin driving adoption tied to GTM engagement.
- Deliver the first partner training or certification module (with AIG as the GTM anchor) and gather field feedback to iterate.
- Launch at least one “How to Win with Partners” internal enablement resource and one account mapping framework for Docker’s field teams.
FIRST YEAR — DRIVE GTM IMPACT
- Operate a fully functioning partner enablement program with measurable readiness scores, certification completion rates, and partner-sourced pipeline contribution.
- Be recognized by the Partner team, partner community, and Docker’s field teams as the go-to resource for partner GTM enablement, co-sell readiness, and joint pipeline execution.
- Demonstrate clear linkage between partner enablement investment and partner-driven GTM outcomes — pipeline generated, quota retired, and account depth increased.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$166,950 – CA$238,500 base
United States: $120,400 – $172,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Runway is looking for a Marketing Manager to help build and scale high-impact marketing programs across our creator, partner, sponsorship, and growth ecosystem.
This is a generalist marketing role for someone who can move fluidly between strategy and execution. Some immediate areas of focus include influencer creator partnerships, sponsorships, and partnership marketing.
The right person is commercially minded, highly organized, creative, and comfortable operating in ambiguity. We are looking for someone who can build repeatable programs, manage relationships, and execute campaigns to turn marketing ideas into measurable growth.
WHAT YOU’LL DO
- You will own and support marketing programs that help Runway reach priority audiences, grow demand, and deepen our presence among our target audiences.
- In the near term, this will include managing creator and influencer partnerships including affiliates, evaluating sponsorship opportunities, and building co-marketing programs with customers, technology partners, model providers, vendors, and ecosystem partners.
- You will work across the full program lifecycle: identifying opportunities, developing briefs, managing outreach, coordinating execution, tracking performance, and recommending what to scale, change, or stop.
- You will partner closely with growth, creative, comms, events, PMM, sales, business development, legal, and finance to make sure programs are clear, on-brand, operationally sound, and connected to business outcomes.
WHAT WE’RE LOOKING FOR
- We’re looking for a marketing generalist with strong executional judgment and enough strategic range to work across multiple types of programs for a range of B2C and B2B audiences.
- Experience managing creator partnerships with a clear view of how long-form content performs differently from short-form and other social channels.
- 4+ years of experience building marketing campaigns, influencer, affiliate, or growth programs from 0 to 1.
- Experience managing external relationships: creators, sponsors, agencies, freelancers or vendors.
- Experience writing briefs, managing timelines, coordinating stakeholders, and translating broad goals into concrete plans.
- Strong taste, communication skills, and judgment around brand, audience fit, creator quality, partner value, business impact, and operational tradeoffs.
- You should be comfortable with ambiguity and able to build from scratch. This role requires someone who can create structure where it does not yet exist, but without slowing the team down with unnecessary process.
- You should care about measurement and be able to connect marketing programs to outcomes such as subscriptions, ARR, and enterprise pipeline influence.
NICE TO HAVE
- Experience in AI, SaaS, subscription products.
- Experience creating partner-facing materials such as briefs, sponsorship packages, or co-marketing materials.
- Familiarity with Runway, AI video, creator communities, internet culture, and the broader creative technology ecosystem.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
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