About ActAI
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our application focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations.
Our objective is to organise anyone's life.
Role
As a Web Frontend Engineer, you will build the core web experiences, including Chat, Notes, Calendar, Docs and Sheets.
You will own complex, highly interactive product surfaces from architecture through implementation, working closely with product, design, backend and AI engineers to make AI a native part of how users communicate, write, organise and work.
What You'll Own
Build major web experiences across Chat, Notes, Calendar, Docs, and Sheets.
Develop complex interactions including real-time messaging, collaborative editing, rich-text editing, scheduling, tables, and spreadsheets.
Build reusable frontend architecture and components that work consistently across ActAI applications.
Integrate streaming AI responses, proactive actions, and model-driven experiences directly into product workflows.
Own frontend performance, responsiveness, reliability and accessibility across browsers and devices.
Work closely with product and design to take ideas from prototype to production quickly.
What We're Looking For
Strong experience building complex, production web applications using React, TypeScript and modern frontend technologies.
Deep understanding of frontend architecture, state management, browser APIs, and performance.
Experience building highly interactive products such as chat, collaboration, productivity, document editing, calendars, or workspaces.
Experience with real-time systems, WebSockets, streaming APIs, or collaborative interfaces.
Strong product and UI judgment with attention to interaction details.
Able to independently own features from technical design through production.
Outcomes
Users can communicate, write, organise and collaborate seamlessly across Chat, Notes, Calendar, Docs and Sheets.
Complex interactions such as group messaging, editing, scheduling and collaboration feel fast and reliable.
AI capabilities are integrated naturally into product workflows rather than added as separate chatbot experiences.
Frontend architecture remains fast, maintainable and reusable as ActAI expands into new applications and workflows.
Tech Stack
TypeScript
React.js / Next.js
HTML / CSS
WebSockets / streaming APIs
Node.js
REST / GraphQL APIs
How We Work
The best products today in the world were built by small, world-class teams. We are a high talent density and hands-on team. We make decisions collectively and move at rapid speed, striking a balance between shipping high-quality work and learning.
Joining our team requires the ability to bring structure, exercise judgment and execute independently. Our goal is to put in the hands of our users a truly magical product.
Interview Process
If there appears to be a fit, we'll reach out to schedule 3, but no more than 4 interviews.
Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite.
We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us and help bring practical AI benefits to billions of users globally.
Location: Dubai, United Arab Emirates
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: London, Greater London, United Kingdom
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
We are looking for a Senior Data Analyst to own end-to-end analytics for our core engines. In this role, you won't just build dashboards, you will partner directly with Business Leaders to define roadmaps, business cases, and design synthetic experiments. You will turn ambiguous data into an actionable strategy that directly impacts customer conversion, driver efficiency, and growth.
What You’ll Do
Product Partnership & Strategy:
Collaborate with Product Managers, Strategy Directors and Business leaders to translate complex business problems into data-driven product features and strategic roadmaps.
Experimentation & A/B Testing:
Design, implement, and analyze rigorous A/B and multivariate tests to evaluate feature launches, pricing mechanics, and UX changes across our apps.
Funnel & Marketplace Optimization:
Deep-dive into consumer retention, funnel conversion, courier dispatch dynamics, and merchant metrics to unlock business growth and improve unit economics.
Metric Standardization:
Define core product KPIs and maintain a single source of truth by building robust data models (data warehouse) and production-grade dashboards (Tableau).
Data Quality & Infrastructure:
Enforce strict data validation standards, maintain data governance across clickstream/event tracking, and ensure downstream reporting reliability.
Technical Leadership:
Mentor junior analysts, lead code reviews for analytical SQL scripts, and elevate overall analytics best practices across the team.
What We’re Looking For
Experience:
4+ years of data analytics experience, ideally in a product-led tech company, hyper-growth startup, or multi-sided marketplace (e.g., delivery, ride-hailing, e-commerce).
Advanced SQL Mastery:
Recognized expert in writing clean, modular, scalable SQL code optimized for complex datasets.
Statistical Rigor & Python/R:
Strong understanding of hypothesis testing, causal inference, and statistical modeling using Python or R.
BI & Data Modeling:
Hands-on experience building centralized dashboards in Tableau and working with modern data stack tools (dbt, Snowflake, BigQuery, Databricks).
Product Intuition:
Demonstrated track record of leveraging user behavior analytics (event tracking, cohort analysis, funnel drop-off) to directly influence product decisions.
Education:
Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Economics, or an equivalent quantitative field.
Nice to Have
Experience working with clickstream tools (Mixpanel, Amplitude, Segment).
Hands-on knowledge of data engineering tools or orchestration frameworks (Airflow, dbt).
Experience in experimentation tools (Statsig)
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
The RTR Finance accountant role is responsible for transactional and operational delivery within the Record to Report (RTR) function of the Shared Services Centre (SSC). This role ensures the accurate and timely processing of financial transactions and reporting, execution of month-end and year-end close activities, and provides essential assistance to the RTR Team Lead and Process Tower Lead to maintain high standards of service delivery across multiple geographies.
Key Responsibilities
Transaction Processing
Accurately process journal entries as per the month end close calendar or ad-hoc as requested by Geography finance team (e.g. adjustments, re-allocations, corrections)
Prepare supporting documents, refresh reports necessary for calculation of journal values. Raise queries and gather information required for journals calculation and preparation
Prepare journal templates, check dimensions, GL codes, date, entity, upload and post transactions in ERP. Submit journals for approval in accordance with Level of authority and policies in place
Support the planning and allocation of tasks of routine and ad hoc transactions in the ticketing system. Use the ticketing system for execution and monitoring of tasks
Prepare and maintain balance sheet reconciliations, ensuring all items are supported and unreconciled items are investigated, escalated and action plan defined
Month-End and Year-End Close
Provide operational support for month-end and year-end close activities, including data gathering, transaction processing, and report generation
The Requirements
Key Skills & Experience
Experience in shared services, in a Record to Report accounting role
A minimum of 10 years experience in an Accounting roles
Working knowledge of ERP systems (Navision), proficiency in Microsoft Excel, preferable reporting Power BI experience
Strong attention to detail and commitment to accuracy and delivery on time as per the SLAs
Good organisational and time management skills, with the ability to meet deadlines
Effective communication skills and a collaborative approach to teamwork
Willingness to work various shift patterns aligned to supported geographies (e.g., Europe/UK, Australia, Americas, UAE, India) as required by the SSC operating model.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
Задачи:
— выполнять функции по автоматизации расчетов драйверных моделей
— анализ текущего процесса, который в основном реализован в Excel и SQL скриптах, разбирать логику и формулы
— поиск источников данных, анализ и репликация источников в DWH, согласование с владельцами систем
— разработка меппингов для работы с большими хранилищами и системами с более чем 500 параметрами
— создание витрин данных, проектирование и наполнение агрегированных слоев для бизнес-планирования
— внедрение автоматизированного процесса поддержки, обучение бизнес-пользователей новому формату
— прототипирование во внутренней системе (собственная разработка), создание модели планирования и запуск расчетов
Требования:
— опыт от 3+ лет в аналитике данных, бизнес-аналитике, клиентской аналитике физических лиц
— опыт работы с большими данными (Spark, Hadoop, GreenPlum, ClickHouse), знание SQL и Python
— умение визуализировать данные, писать качественные бизнес-требования на разработку дашбордов
— понимание метрик и драйверов для процессов бизнес-планирования, управления продуктом, клиентской аналитики
— опыт финансового моделирования продуктов, проектов, пилотов, инициатив
— базовые знания статистики
Будет плюсом:
— опыт работы в Banking, Retail, FinTech, E-commerce, Telecom
— знания методов cohort analysis, uplift modeling
— опыт работы с ML-моделями
Условия:
— комфортный современный офис рядом с м. Кутузовская
— ежегодный пересмотр зарплаты, годовая премия
— корпоративный спортзал и зоны отдыха
— уникальная система обучения Сбера для профессионального и карьерного развития
— расширенный ДМС и льготное страхование для семьи
— гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
— подписка Прайм с возможностью совместного использования на трёх близких
— вознаграждение за рекомендацию друзей в команду Сбера
— корпоративная пенсионная программа
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Frontier research runs on more than research alone. Behind every model launch, review, and cross-team program is a web of decisions, priorities, and follow-through that keeps hundreds of researchers moving in the same direction. Research Operations owns that work: we bring clarity to ambiguity, provide stability during change, and continually deepen our domain knowledge so that researchers can spend their time on the problems only they can solve. It is one of the highest-leverage functions at Anthropic.
We are hiring an experienced operator to embed with the leadership of our reinforcement learning (RL) organization, the team responsible for training Claude to be more capable, more reliable, and more aligned. You will shape what leadership spends its time on, make sure priority decisions reach the right decision-makers and get made quickly, and clear the path so leaders can focus on the work that matters most. You will report to the Manager of Research Operations and work daily with RL org leaders and their teams.
Key responsibilities
Own leadership's time.
Shape the week around the leaders' specific, most timely priorities, set agendas so meetings are spent on decisions that move the org forward, and cut what isn't critical so leaders stay focused on the areas that are highest-leverage for them.
Triage what reaches leadership.
Resolve what you can, route what belongs elsewhere, and thoughtfully escalate the rest.
Enable wise decision-making and follow through.
Give leaders what they need to decide quickly, communicate those decisions to collaborators, and track commitments through to completion.
See problems coming.
Surface resourcing gaps, technical bottlenecks, and stalled action-items before they become blockers.
Scale leadership voice.
Meetings are ephemeral; docs are forever. Draft materials for org-wide announcements, programming, and planning sessions. Protect leadership’s time for creating durable comms that set direction in turbulent times.
Make the org run better.
Find the friction that keeps recurring and find the people who can fix the process behind it.
Be a thought partner.
Offer honest, candid counsel to leaders, including crisp and kind disagreement.
Minimum qualifications
Care deeply about Anthropic's mission and let it underpin all judgment calls you make across the org.
Technical fluency to engage substantively with researchers: you can follow a discussion about an RL training run, read a set of eval results and form reasonable hypotheses about what they mean, and hold your own in a technical conversation. You don't need to have trained a model yourself, but you should understand the model training process and have the depth to work closely with leading researchers.
Clear writing: you turn dense, jargon-heavy material into summaries and plans that technical collaborators across the RL org and beyond can act on
An eye for great dashboards: you can look at data visualizations and scope improvements that make lessons at-a-glance clearer and grounded.
Strong follow-through and attention to detail; nothing falls through the cracks on your watch.
Ability to push back on senior stakeholders to offer strategic guidance as needed, disagree without causing discord, and influence without direct authority.
Comfort with ambiguity and a fast-changing environment; you stay steady when the pace is relentless and the stakes are as high as they can possibly be.
Experience in an operations, chief of staff, program management, or comparable role supporting senior leaders in a fast-moving technical organization
High integrity. This role sits close to decisions that execute on Anthropic’s mission, and you care about getting them right.
Preferred qualifications
Experience supporting a senior leader directly in a chief of staff or related function
Time in a research institution, lab, or other research-heavy organization
Track record of anticipating what colleagues and leaders will need and acting on it before being asked
Comfort in an environment where the right answer changes hour to hour
Experience moving routine operational work to AI agents, or the ability to script and build small tools
Familiarity with AI safety or other existential risks.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, in-person
Senior Director, Strategic Partnerships
Location:
Austin, TX
Department:
Strategic Partnerships
Reports To:
Executive Leadership
About inKind
inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.
As we continue to scale, we are building strategic partnerships that expand how consumers access inKind, create value for our restaurant partners, strengthen our platform, and unlock meaningful new growth opportunities.
Role Summary
inKind is seeking a
Senior Director, Strategic Partnerships
to lead the strategy, orchestration, execution, and overall outcomes of some of the company's most important strategic partnerships.
This is a senior leadership role operating at the intersection of
business strategy, product, technology, financial services, operations, and go-to-market execution
. You will work closely with executive leadership and senior external partners to translate complex partnership opportunities into scalable programs that deliver measurable commercial and customer impact.
You will own the partnership operating model from strategic alignment and solution design through implementation, launch, adoption, optimization, and expansion. This includes establishing governance, aligning executive stakeholders, driving cross-functional accountability, identifying risks and opportunities, and ensuring that partnerships deliver against their strategic and financial objectives.
This is not a traditional partnership-management or program-management position. The Senior Director will be expected to understand the underlying economics and strategic value of each partnership, influence product and commercial strategy, challenge assumptions, navigate ambiguity, and drive decisions across teams without relying on direct authority.
You will bring structure to complexity while maintaining the speed and entrepreneurial mindset required in a rapidly scaling organization.
What You’ll Own
Strategic Partnership Leadership
Own the strategy, operating model, and overall execution of major strategic partnerships from initial planning through launch, optimization, and expansion.
Translate executive commitments, commercial objectives, and partnership agreements into actionable strategies, roadmaps, workstreams, and measurable outcomes.
Serve as a senior relationship leader for key external partners, building trusted relationships with executives and functional leaders.
Develop a deep understanding of each partner's business model, strategic priorities, customer proposition, organizational structure, and decision-making processes.
Identify opportunities to expand partnerships into new products, customer experiences, channels, markets, or commercial models.
Ensure partnership activity remains aligned with inKind's broader company, product, consumer, restaurant, and growth strategies.
Executive & Cross-Functional Leadership
Act as the central strategic connector across Product, Engineering, Data, Marketing, Sales, Partner Success, Operations, Support, Finance, Legal, Risk, Compliance, and Information Security.
Establish clear ownership and accountability across complex initiatives spanning multiple teams and organizations.
Create executive governance structures that enable fast decision-making, transparent escalation, and clear accountability.
Lead executive steering meetings, strategic reviews, partnership planning sessions, and critical decision forums.
Surface competing priorities, organizational constraints, and strategic tradeoffs early and drive stakeholders toward clear decisions.
Influence senior leaders across inKind and partner organizations without requiring direct reporting authority.
Partnership Strategy & Commercial Performance
Develop a comprehensive understanding of partnership economics, contractual commitments, strategic value, customer outcomes, and long-term growth potential.
Partner with Finance, Data, Product, Marketing, and commercial leadership to establish clear business cases and success measures.
Define and track KPIs across areas such as customer acquisition, activation, engagement, transaction volume, revenue, restaurant impact, retention, and partnership ROI.
Evaluate performance against business cases and identify opportunities to improve economics, adoption, customer experience, and strategic value.
Identify new opportunities within existing relationships and help develop proposals for partnership expansion.
Provide executive leadership with clear recommendations regarding investment, prioritization, resource allocation, and future partnership opportunities.
Product, Technology & Integration Strategy
Partner closely with Product and Engineering leadership to translate partnership objectives into scalable product and technical strategies.
Ensure external commitments are appropriately balanced against product priorities, technical architecture, scalability, and long-term platform strategy.
Provide senior-level coordination across integrations, APIs, data flows, customer experiences, security requirements, testing, and release planning.
Facilitate decisions when commercial objectives, customer requirements, technical constraints, or partner expectations compete.
Ensure privacy, security, regulatory, compliance, and data requirements are incorporated into partnership strategy from the outset.
Help identify opportunities to build reusable capabilities rather than one-off solutions as the strategic-partnership portfolio grows.
Go-to-Market, Launch & Organizational Readiness
Oversee integrated go-to-market strategies spanning positioning, customer communications, channels, partner enablement, internal training, launch activities, and ongoing engagement.
Ensure partner and inKind teams are aligned on target audiences, customer journeys, offer mechanics, messaging, launch timing, operational readiness, and measures of success.
Establish clear launch-readiness standards across product, technology, operations, customer support, marketing, legal, compliance, and commercial teams.
Ensure organizational dependencies and readiness risks are identified and addressed before major launches or milestones.
Lead post-launch executive reviews and ensure performance insights translate into prioritized improvements.
Develop repeatable playbooks that improve how inKind launches and scales future strategic partnerships.
Governance, Risk & Decision-Making
Establish governance frameworks appropriate for complex, high-value partnerships.
Maintain executive visibility into major risks, dependencies, decisions, commercial implications, and strategic opportunities.
Proactively identify operational, technical, financial, contractual, compliance, regulatory, and reputational risks.
Ensure material issues are escalated early with clear context, options, implications, and recommended paths forward.
Drive disciplined decision-making around changes in scope, investment, timing, requirements, and ownership.
Build relationships that allow difficult conversations and competing priorities to be resolved constructively and quickly.
Building the Strategic Partnerships Capability
Help define how inKind evaluates, launches, governs, and scales strategic partnerships as the organization grows.
Build repeatable frameworks, operating models, governance structures, and performance measurement approaches.
Identify opportunities to improve organizational effectiveness across partnership development and execution.
Establish standards for partnership planning, executive reporting, launch readiness, performance reviews, and retrospectives.
Mentor and develop program, partnership, and cross-functional leaders involved in strategic initiatives.
Help determine future organizational and capability needs as the strategic-partnership portfolio expands.
Who You Are
Strategic and commercially minded:
You understand how partnerships create enterprise value and can connect strategy, economics, customer experience, and execution.
An enterprise-level operator:
You can take highly complex initiatives spanning multiple organizations and create clarity, accountability, and momentum.
Executive presence:
You are comfortable advising, challenging, and influencing senior executives internally and externally.
Product and technology fluent:
You understand how commercial partnerships translate into product experiences, integrations, APIs, data requirements, and technical dependencies.
Outcome oriented:
You measure success through business and customer impact rather than simply completing projects.
Comfortable with ambiguity:
You can operate effectively when strategy, ownership, requirements, or solutions are still being defined.
Highly accountable:
You take ownership of outcomes, identify issues early, and consistently drive initiatives through completion.
A strong communicator:
You can simplify complex information into clear decisions, recommendations, and actions.
Relationship driven:
You build credibility quickly while remaining willing to challenge partners and internal stakeholders when necessary.
A builder:
You are energized by creating scalable systems and capabilities rather than simply operating established processes.
Qualifications
10+ years of experience across strategic partnerships, business development, program leadership, product operations, management consulting, fintech, payments, financial services, or related fields.
4+ years operating at a senior leadership level with responsibility for complex, cross-functional or enterprise-wide initiatives.
Demonstrated experience leading significant partnerships involving large external organizations and executive stakeholders.
Experience working with banks, card issuers, payment networks, fintech platforms, loyalty programs, marketplaces, or other regulated financial-services organizations strongly preferred.
Proven ability to lead initiatives spanning Product, Engineering, Data, Operations, Finance, Legal, Compliance, Marketing, and commercial teams.
Strong commercial acumen with experience understanding business models, partnership economics, financial implications, and ROI.
Experience establishing governance models and influencing senior stakeholders across organizational boundaries.
Strong understanding of product development, technical integrations, data flows, APIs, launch readiness, and operational dependencies.
Demonstrated ability to translate data and performance metrics into executive-level recommendations and business decisions.
Exceptional written, verbal, negotiation, facilitation, and executive stakeholder-management skills.
Bachelor's degree or equivalent practical experience; MBA or other relevant advanced degree is a plus but not required.
What Success Looks Like
Within the first 6–12 months, the Senior Director will have:
Established a trusted executive operating model across inKind's highest-priority strategic partnerships.
Created clear governance, ownership, escalation paths, and decision-making frameworks across major initiatives.
Built integrated strategic roadmaps connecting commercial, product, technical, operational, compliance, and go-to-market priorities.
Improved the speed and quality of cross-company decision-making by surfacing risks, dependencies, and strategic tradeoffs earlier.
Successfully led major partnership launches or milestones against defined customer, commercial, technical, and operational outcomes.
Established executive-level reporting that provides clear visibility into performance, economics, risks, opportunities, and required decisions.
Demonstrated measurable progress against adoption, engagement, revenue, customer, restaurant, and strategic objectives.
Identified and developed opportunities to expand the value and scope of existing partnerships.
Built repeatable frameworks that make future strategic partnerships faster and more scalable to execute.
Why Join inKind
Enterprise-level impact:
Lead partnerships capable of materially influencing inKind's next stage of growth.
Executive exposure:
Work directly with senior leadership at inKind and major external organizations.
Strategic ownership:
Influence partnership strategy, product direction, commercial outcomes, and investment decisions.
Cross-functional reach:
Operate at the intersection of fintech, payments, loyalty, hospitality, technology, and customer experience.
Build, don't maintain:
Help establish the systems, operating models, and capabilities that will define how inKind scales strategic partnerships.
Mission with an impact:
Help create partnerships that deliver meaningful value for restaurant operators while enabling more consumers to discover and enjoy exceptional dining experiences.
inKind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
We're looking for an entrepreneurial Go-to-Market lead to build our pipeline and customer relationships within the Embodied AI group. One of the fundamental problems we’re helping the physical AI community overcome is the sim-to-real gap for visual-spatial understanding. We’re applying our team’s decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
Working directly alongside the group's General Manager, you'll map the market, open doors, and close business in step with product development. You'll have significant independence, direct access to the people building the product, and real responsibility for making the business successful.
You're a natural-born seller. A day spent talking to customers gives you energy. You already know people in the robotics ecosystem, and you're always finding reasons to meet more. You earn attention, ask questions that teach us something, and turn interest into commitment. You're as good at listening as you are at making a case. When an opportunity matters, you are relentless, but your desire to win the right business is more powerful than your desire to win any business.
This is not a role for someone who needs inbound leads, a finished playbook, or a fully baked product. You relish building. You take pride in finding the use case, earning the customer's conviction, and getting the deal over the line. The role will not initially carry a sales quota. It will carry clear accountability for qualified pipeline, useful customer learning, and business we can deliver.
What You'll Do
- Map the Market - Build and maintain a comprehensive view of prospects, their use cases, and the right contacts. Track funding, hiring, launches, and deployments, and hold a point of view on who we should pursue, why, and when.
- Open Doors - Build qualified pipeline through your relationships, targeted outreach, introductions, and events. Get into the communities where our customers spend time, and turn the approaches that earn attention into repeatable ones.
- Qualify and Learn - Get immersed in customers' workflows: what they're trying to do, what they've tried, where it breaks, and what that costs them. Establish fit, urgency, and how a buying decision will happen, and bring candid input on product-market alignment back to the General Manager and Product leader.
- Develop Relationships - Be useful to accounts we're not ready to serve yet. Work with Marketing on insights, introductions, content, and events, and know what needs to change in their business or our capabilities for an opportunity to become actionable.
- Close Business - Run opportunities through evaluation, proposal, negotiation, and signature. Agree what an evaluation must prove, who will decide, and what follows success. Prepare colleagues properly and stay engaged through handoff so commitments are delivered.
- Shape the Commercial Model - Help design commercial models for a maturing product, finding simple solutions where the path isn't laid out, and bringing discipline to how early deals are structured.
What You'll Bring
- Relationships that open doors. You already know founders, engineering leaders, or buyers in robotics, embodied AI, or the infrastructure and tooling companies serving them, and you have a track record of building new relationships beyond your existing network.
- Experience personally winning early customers for a technical product. You sourced opportunities and closed business while the use case, buyer, or commercial approach was still being worked out, and you can explain what you did to make it happen.
- Experience shaping the deal itself. You've worked with founders or technical teams to turn a customer problem into a concrete offer covering scope, proof of value, commercial terms, and a path from evaluation to paid adoption, and you've secured commitments of budget and engineering time.
- Evidence that you changed the approach because of what you learned. You can point to customer evidence that changed who your team targeted, what it offered, or how it sold, and explain what happened next.
- Credibility with technical buyers. You've sold to engineering or research teams and can hold a substantive conversation about their workflows, including the roles of simulation, training data, and evaluation in embodied AI, and concepts such as reinforcement learning, imitation learning, and sim-to-real transfer.
- A bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- You've turned initial pilots into sustained usage, renewals, or expansion.
- You've helped turn a handful of early wins into a repeatable approach across customers.
- You've partnered with or sold within the NVIDIA robotics ecosystem.
- You've sold into defense or industrial robotics teams.
Competencies
- Painful sense of urgency. You move as if the company's success depends on it, because it does. People love working with you because you make things happen.
- Strategically tenacious. You combine astute judgment about which opportunities matter with dogged determination to win them. When one door shuts on a great opportunity, you make sure another one opens.
- Technically fluent. You speak the language of our customers, and know what the words mean. You get curious when a conversation gets technical, can explain our capabilities accurately, and recognize when a technical counterpart needs to take over.
- Intellectually honest. You know there's one job that underpins every other in a startup: find the truth. You listen closely, ask about actual behavior, and investigate answers that don't add up. You don't mistake compliments for demand or keep a dead opportunity alive to make the pipeline look better.
- Pragmatic in the face of ambiguity. You have a knack for finding simple solutions to complex problems when the path isn't laid out for you. You're not intimidated by designing commercial models or helping to mature a product.
- Ability to close. You build champions, reach decision-makers, and methodically uncover what stands between interest and a purchase. You're a natural negotiator and enjoy delivering win-win outcomes.
- Create value before you consume. You're generous with insights, thoughtful introductions, and practical help, always giving before asking for anything in return. When you ask for a customer's time or budget, you can explain what they stand to gain and hold us to delivering it.
Compensation & Benefits
Base salary range of $175,500 to $230,000. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As the HRBP Expert/Senior HR Manager, you will translate business objectives into impactful people strategies. You will be instrumental in enhancing organizational effectiveness, leading through transformational organizational changes, and developing the next generation of leaders, all within a dynamic, international context that values your strategic insight.
What You’ll Be Doing
Strategic Partnership & Business Alignment
Serve as a strategic advisor to functional senior leaders, developing and implementing people plans that directly enable business goals and drive organizational health.
Build deep business acumen to diagnose needs and co-create solutions with leaders, acting as a strategic conduit between the business and HR team.
Talent & Leadership Development
Partner with senior leaders on the full spectrum of talent management: from performance enablement and succession planning to organizational design and team effectiveness.
Lead and facilitate talent calibration, succession planning, and leadership development initiatives to build a robust and diverse leadership pipeline.
Data-Informed Organizational Excellence
Leverage people data and analytics to identify trends, diagnose root causes, and prescribe strategies that elevate team performance, engagement, and productivity.
Champion change management initiatives to support evolving business structures and leadership, ensuring smooth transitions and sustained performance.
Cross-Team Collaboration & Initiative
Partner closely with HRBP peers and cross-function HR (TA, Total Rewards, HR Infra) to align on shared priorities and deliver joined-up solutions for the client group.
Identify opportunities that span beyond a single team and drive cross-functional initiatives end to end, mobilizing the right partners to deliver outcomes that benefit the wider client group.
Share insights, playbooks, and best practices across the HRBP community to raise the collective standard and avoid duplicated effort.
Global HR Leadership & Influence
Strengthen the HRBP function by modeling best practices and elevating HR’s role as a trusted, value-added partner across the organization.
Foster cross-functional collaboration and partner on the design and implementation of scalable, global HR programs and processes.
What We Look For In You
A minimum of 10 years of HR experience, including Business Partnering and experience working with C-suite leaders.
Experience supporting crypto, fintech, or financial-institution businesses, with familiarity with the talent, regulatory, and cultural dynamics of a highly regulated, fast-evolving industry.
Proven experience as a strategic HR leader for global, cross-cultural teams, with comfort navigating time zones, cultural nuances, and occasional international travel.
A demonstrated track record of partnering with senior leaders on complex issues including performance management, talent strategy, and organizational change.
A powerful blend of strategic vision and hands-on execution - you can design the strategy and also roll up your sleeves to implement it.
Exceptional communication, influence, and relationship-building skills, with the ability to engage and align stakeholders at all levels.
A forward-thinking adopter of AI tools, with a demonstrated ability to apply them to elevate HR workflows, sharpen people analytics, and help leaders prepare their teams for an AI-enabled future.
Strong data analytical and problem-solving capabilities, with experience using data to tell a story and drive decision-making.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $171,000 - $300,000
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-Hybrid
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
One of the fundamental problems facing the physical AI community is the sim-to-real gap in visual-spatial understanding. We're working to close it. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
This role connects product, engineering, research, and GTM, turning technical capabilities and market insight into the positioning and assets that drive understanding, adoption, and growth. The ideal candidate combines deep technical curiosity with strategic marketing judgment.
You'll be embedded in the robotics and physical AI ecosystem, tracking the conferences, companies, developers, researchers, and platform shifts shaping the market. You'll use that proximity to test our hypotheses, sharpen our positioning, and turn market signals into messaging and proof points that resonate with real buyers. Just as importantly, you'll feed validated demand back into product direction, helping us build toward the strongest opportunities.
This is not a traditional product marketing role, nor is it pure demand generation. It's an opportunity for someone technical enough to understand the real-to-sim stack, strategic enough to synthesize product, market, and customer inputs into sharp messaging aligned with where we can win, and hands-on enough to create the stories, assets, and proof points that establish Niantic Spatial as a leader in physical AI.
What You'll Do
- Define the Market Narrative - Co-develop and continuously sharpen Niantic Spatial's category, positioning, and messaging for embodied AI. Carry this narrative across our website, campaigns, sales materials, and partner communications.
- Build Credible Messaging - Build credible messaging around our embodied AI stack: real-world capture to simulation-ready digital twins, policy training in deployment environments, and the path toward visual-spatial intelligence.
- Turn Capability Into Proof - Partner with Product, Engineering, Research, and Business Development to turn technical capabilities into credible, customer-facing proof that shows how the product works, performs, and fits into real-world workflows.
- Keep the Story Defensible - Ensure every message clearly distinguishes what ships today, what is being validated, and what is on the roadmap, so our story remains accurate and defensible.
- Build the Target-Account List - Build and maintain the target-account list for robotics and physical AI in collaboration with Go-to-Market, using market signals and customer insight to prioritize who we pursue, why, and when.
- Run Competitive Intelligence - Run competitive intelligence and turn it into positioning, enablement, and clear guidance on where Niantic Spatial can win.
- Shape Pricing and Packaging - Shape pricing, packaging, and initial product-led growth motions, turning technical capabilities into clear offerings and activation paths.
- Develop and Execute Campaigns - Develop and execute campaigns that build awareness, generate qualified interest, and establish Niantic Spatial's presence in the market.
- Build Co-Marketing Partnerships - Build co-marketing and case-study partnerships with robotics OEMs, simulation ecosystems, and strategic customers, turning them into customer stories, POVs, talks, and partner content.
What You'll Bring
- You've spent meaningful time in the physical AI space as an engineer-turned-marketer, marketing lead at a robotics or physical AI company, or a deep practitioner in the ecosystem.
- You are comfortable operating in a category that is still taking shape. You can take fragmented market signals, technical nuance, and roadmap reality and turn it into a point of view the market can understand.
- 5+ years of experience in product marketing, integrated marketing, technical sales, or category creation across robotics, autonomous systems, simulation, or physical AI.
- A track record of defining emerging categories and translating complex technology into a clear narrative: what it is, why it matters, and why the company is positioned to lead.
- The ability to build credibility with both technical buyers and executive stakeholders, turning market insight and product truth into positioning, proof points, and adoption-driving assets.
- Strong judgment and a builder's mindset: willing to challenge assumptions, improve existing embodied AI messaging, and sharpen the company's go-to-market strategy without overclaiming.
- A bachelor's degree in a relevant field, or equivalent experience.
Nice to Have
- Experience creating POVs, conference talks, partner content, customer stories, and practical buyer frameworks that shape perception and support real sales conversations.
- Hands-on familiarity with NVIDIA Isaac Sim, with the ability to turn technical workflows into useful, compelling content.
Compensation & Benefits
Base salary range of $171,000 to $222,000. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's Infrastructure Engineering team is what makes operating Sentry simple, safe, and seamless for every other engineering team in the company. They build the internal control platforms, configuration systems, traffic routing, and automation that let product engineers operate services safely at scale without needing deep infrastructure expertise themselves.
As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the tools that power Sentry's growth: internal admin and change management tools, configuration automation, and the routing layer that underlies Sentry's architecture. You'll be responsible for technical vision, team health, system reliability, and partnership with engineering teams across the company who depend on your team's tools every day.
You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its operational model as the company grows.
IN THIS ROLE YOU WILL
- Lead a team of engineers building the internal control platforms that every engineering team at Sentry relies on to operate services safely.
- Drive the evolution of Infrastructure Engineering's platform, including configuration management, traffic routing and environment controls
- Own the team's technical direction, contributing to key decisions on API architecture, internal tooling design, and automation frameworks.
- Nurture and grow engineers at different levels, providing support through coaching, mentorship, and career development.
- Foster an inclusive, high-performing team culture focused on ownership, learning, and delivery.
- Partner with Production Engineering, SRE, and Developer Infrastructure to make sure operational tooling stays consistent and well-scoped across the org.
- Own the reliability, adoption, and roadmap of the team's tools while building a culture of technical excellence and pragmatic decision making.
YOU'LL LOVE THIS JOB IF YOU
- Are passionate about building tools that make operating complex systems simple for other engineers.
- Enjoy solving infrastructure problems around configuration, routing, and automation, and turning them into clean, self-service abstractions.
- Believe in using proven technologies and committing to a single, reliable choice rather than chasing novelty.
- Think in terms of building for scale and cost effectiveness from day one, and for the needs of many teams rather than one.
- Value cross-functional collaboration and thrive in hybrid, in-person settings with engineers across functions, levels, and geographies.
- Take pride in building strong, healthy teams and enabling them to lead high-impact, multi-year initiatives.
- Want to be part of a thoughtful, highly technical team that cares about long-term system health and operational simplicity.
QUALIFICATIONS
- 10+ years of software engineering experience, ideally with a focus on internal tooling, infrastructure automation, platform engineering, or distributed systems.
- 4+ years of engineering management experience, including growing and managing teams of engineers.
- Experience as a Tech Lead or Engineering Manager leading the architecture and long-term evolution of internal control platforms or similar systems.
- Strong backend or full-stack engineering background, with solid Python skills.
- Familiarity with Kubernetes, terraform, python, and a systems mindset for abstracting complex infrastructure for others to use.
- Strong technical communication skills and a track record of effective cross-team and leadership collaboration.
- Proven experience delivering and owning multi-year engineering initiatives in a leadership or technical leadership capacity.
- Comfortable working across org boundaries and aligning priorities across infra, platform, and product teams.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on Modal’s machines layer: the fleet of bare-metal and cloud hosts that every Function, Sandbox, and training job runs on, and the control plane that provisions, images, monitors, and repairs them.
You’ll automate the integration of new capacity from a growing set of hardware providers, from auditing and benchmarking hosts and clusters to maintaining our machine images, configuring GPUs, RDMA, networking, and storage, and getting machines into production. You’ll build the automation that keeps the fleet healthy without human intervention: detecting bad GPUs, thermals, and disks. You’ll dig into whatever is between the hardware and the software that runs on top of it, whether that is a kernel panic, a broadcast storm during boot, or getting our container runtime to run on new architectures and platforms.
WHAT YOU'LL WORK ON:
- Automate remediation of unhealthy machines (power cycling, reimaging, GPU recovery) to maximize uptime and minimize operator toil
- Automate integration of new CPU, GPU, and storage servers into the fleet while managing hardware and network heterogeneity
- Monitor network health and reliability across many datacenters, and standardize bare-metal network configuration
- Automate hardware acceptance testing and benchmarking (CPU, disk, GPU, interconnect, network)
- Build our custom network bootloader, machine image pipeline, and kernel and firmware management across the fleet
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve operated fleets of physical hardware (bare-metal provisioning, BMC/IPMI, PXE or network boot, firmware) or built the control planes that manage them (the more challenges you’ve worked through, the better)
- You have strong cloud skills
- You have strong knowledge of low-level operating system foundations (Linux kernel, drivers, networking, file systems, containers, etc.)
- You’re effective at debugging across layers, from BGP flapping, Linux RPS, and vBIOS bugs to a Python control-plane service
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVES:
- Experience with GPUs and the NVIDIA software stack in production (drivers, health monitoring, XIDs, RDMA/NVLink)
- Prior experience with Go
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As part of the Anthropic security department, the compliance team owns understanding security and AI safety expectations, as established by regulators, customers and (nascent) industry norms (which we also seek to influence). The compliance team uses this understanding to provide direction to internal partners on the priorities of security and safety requirements they must meet. The compliance team assures regulators and customers that those expectations are met by earning security credentials and responding to direct inquiry about Anthropics security program from auditors, customers and partners.
This opportunity is unique, as we work to secure today’s most novel and valuable asset types, we must build a new kind of compliance program, assuring the safety of artificial intelligence capabilities.
Key responsibilities
Understand how Anthropic's security and privacy capabilities across major cloud platforms implement common frameworks (e.g., NIST 800-53, NIST 800-171, ISO 27001, ISO 27701, CSA CCM, and SOC 2).
Build scalable data center and hyperscaler processes and documentation systems that will support future expansion to additional geographies and compliance frameworks.
Assess and mitigate security and operational risks, implementing corrective actions, and managing vendor compliance.
Coordinate engagements with independent assessors to earn security and privacy certifications and attestations important to Anthropic customers and enterprise partnerships, and to meet regulatory obligations.
Write, update and enact policies capturing security, privacy, and AI safety requirements.
Maintain and enhance Anthropic's system of security controls through audit readiness, recordkeeping, and cross-functional communication.
Minimum qualifications
Have 8+ years of progressive experience in audit and compliance roles, with direct ownership of certification/attestation or security compliance implementation projects
Have worked in cloud-native environments and understand security and privacy considerations for multi-cloud and hybrid architectures
Can translate complex compliance requirements into actionable workstreams for technical and non-technical stakeholders
Have integrated with common controls frameworks or GRC systems that scaled with organizational growth
Write clear and useful security and privacy documentation for both external and internal audiences.
Thrive in ambiguous, fast-paced environments where you'll need to build processes from scratch
Are comfortable organizing time-bounded task management of delegated work streams across a diverse organization
Are energized by being the subject matter expert who educates the organization on new compliance requirements and auditors on current security practices
Preferred qualifications
Have worked in AI/ML companies and understand unique security considerations for model development and deployment
Have worked with cloud companies and understand cloud security controls and physical security requirements
Bring experience from high-growth technology companies managing rapid compliance expansion
Have some experience implementing automated enforcement of security controls (i.e., compliance as code)
Possess relevant certifications (CISA, CRISC, CISM, CISSP, or ISO 27001 Lead Auditor/Implementer)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
leadDubai, United Arab Emirates
leadLondon, Greater London, United Kingdom
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seniorUnited States (US); Proven experience as a strategic HR leader for global, cross-cultural teams, with comfort navigating time zones, cultural nuances, and occasional international travel
