Location: London, United Kingdom; Paris, France
Workplace: OnSite
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale.
We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries.
The team:
Join our Customer Success department as a Salesforce & Tooling Lead, where you will own the strategic direction and day-to-day operation of our Salesforce ecosystem – spanning both Enterprise and consumer environments. This is a senior, hands-on leadership role in which you will line-manage a small team of Salesforce Administrators while serving as the primary technical expert for our Agentforce deployment and broader Salesforce architecture.
Based in London or Paris and on-site five days a week, you will work closely with Operations, Quality Assurance, Knowledge, Enterprise and other cross-functional stakeholders to drive scalable, high-quality tooling solutions that enable our global customer base to receive best-in-class support.
What you’ll be doing
- Lead, mentor and line-manage a team of Salesforce Administrators, setting clear objectives, providing technical guidance and supporting their professional development.
- Own the strategic direction and operational health of Ledger’s Enterprise and consumer Salesforce environments, acting as primary system administrator for objects, flows, security and overall org health.
- Act as the subject-matter expert on Agentforce, owning its maintenance, troubleshooting and enhancement.
- Design and build custom solutions using Apex, Lightning Web Components (LWC) and Salesforce-native tooling, working with Customer Success leadership and cross-functional teams to turn business requirements into scalable solutions.
- Own and scale Service Cloud (including Omni-Channel), Experience Cloud portals and integrations with external enterprise systems, evaluating third-party tooling where it extends Salesforce.
- Own release management, CI/CD and the development backlog in JIRA, keeping releases stable and secure and prioritisation transparent, and lead technical projects from discovery through deployment.
- Drive platform governance: define best practices, enforce data protection and retention policies, and maintain technical documentation.
- Lead AI initiatives, beyond Agentforce, that improve efficiency and customer experience across Customer Success.
What we’re looking for
- Able to work on-site five days a week in our London or Paris office.
- A minimum of five years’ hands-on Salesforce experience in high-volume B2B and/or B2C environments, including Service Cloud, Experience Cloud, API integrations and CI/CD.
- Proven experience operating and troubleshooting Agentforce (core requirement; general AI chatbot experience is not a substitute).
- Deep expertise in Apex, Lightning Web Components (LWC) and Salesforce architecture.
- Demonstrated experience leading a Salesforce team, with the confidence to coach, delegate and hold others accountable.
- Salesforce certified as Administrator, Platform App Builder and Platform Developer; Service Cloud Consultant and Agentforce Specialist are a strong advantage.
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
We’re looking for an experienced Data Engineer with strong Java/Scala, Apache Flink, and Kafka skills to build and optimize real-time data streaming solutions in an enterprise environment. 💼 4+ years of experience with Java/Scala, Flink (or Beam/Spark Streaming), and Kafka.
Support the full-cycle recruitment process by reviewing applications, corresponding with candidates and hiring managers, coordinating interviews, sourcing candidates and supporting new hire onboarding activities. Review applications and advance candidates who meet minimum qualifications.
УдалённоjuniorСША
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We're hiring a Channel Marketing Manager to own partner marketing end-to-end — from partner onboarding and enablement to demand generation and events — across MSP, reseller, and VAR motions, prioritizing effort based on revenue potential and business urgency rather than spreading evenly across all three.
Задачи:
— Осуществлять операционное выполнение программы аналитических отношений Keeper, включая управление сроками, рабочими процессами и документацией
— Управлять процессами оценки аналитиков (например, Magic Quadrant, Forrester Wave, MarketScape), включая анкеты, сбор данных, внутренние проверки, доработки и окончательные подачи
— Координировать внутренних заинтересованных лиц из отделов продукта, инженерии, маркетинга, PR и руководства для обеспечения точности, полноты и своевременной доставки информации
— Поддерживать календари аналитиков, графики брифингов, двухнедельные проверки и долгосрочное планирование для ключевых фирм и областей покрытия
— Поддерживать брифинги аналитиков, запросы и последующие действия, готовя материалы, координируя участников, ведя заметки и отслеживая темы обсуждений с течением времени
— Обеспечивать четкое и последовательное представление возможностей продукта, дорожной карты и позиционирования Keeper в рамках взаимодействия с аналитиками и оценок
— Организовывать и синтезировать отзывы аналитиков, рыночные наблюдения и конкурентные инсайты для внутренних команд
— Сотрудничать с PR и маркетингом для продвижения аналитического покрытия и инсайтов в интернете, СМИ, социальных сетях и кампаниях
— Управлять инструментами AR, базами данных, библиотеками отчетов и лицензиями доступа
— Отслеживать метрики программы и предоставлять регулярные внутренние сводки по активности аналитиков, статусу оценок и предстоящим этапам
— Сотрудничать с командами, поддерживающими отраслевое признание, обзоры программного обеспечения и платформы проверки коллег (например, Gartner Peer Insights), обеспечивая согласованность с оценками аналитиков и сообщениями
Требования:
— Опыт 3+ лет в поддержке аналитических отношений, координации исследований, управлении проектами/программами, поддержке продуктового маркетинга или в смежной роли
— Четкое понимание индустрии безопасности идентификации
— Сильные организационные и управленческие навыки, опыт ведения сложных рабочих процессов с участием нескольких заинтересованных сторон
— Отличные письменные и устные коммуникативные навыки, комфортное взаимодействие с руководителями и кросс-функциональными командами
— Способность быстро осваивать технические продукты и рыночные концепции с поддержкой внутренних экспертов
— Опыт работы с аналитическими фирмами, исследовательскими процессами или циклами оценки является плюсом, но не обязателен
— Умение работать с инструментами, календарями, документацией и структурированными процессами
Условия:
— 100% удаленная работа из выбранных локаций с возможностью гибридного графика для кандидатов, проживающих рядом с глобальной штаб-квартирой в Чикаго
— Медицинская, стоматологическая и офтальмологическая страховка (включая партнеров по домашнему хозяйству)
— Оплачиваемая работодателем страхование жизни и дополнительное страхование для сотрудников и членов семьи
— Добровольное страхование по краткосрочной и долгосрочной нетрудоспособности
— Пенсионный план 401K (Roth/Traditional)
— Щедрый план оплачиваемого отпуска, включая оплачиваемые дни по семейным обстоятельствам и присяжным
— Выше рыночных годовых бонусов
Контакт для вопросов по конфиденциальности: privacy@keepersecurity.com
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity SaaS solution to large enterprise organizations across DACH. You'll drive the adoption of safe, frontier AI by securing strategic deals with major corporations, technology companies, and research institutions. You'll leverage your consultative sales expertise in the enterprise sector to propel revenue growth while becoming a trusted partner to enterprise stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across business operations, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with enterprise decision-makers in the German market.
Responsibilities:
Win new business and drive revenue for Anthropic within the enterprise sector across DACH. Navigate complex enterprise organizations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze enterprise market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within enterprise departments, innovation centers, and operational offices. Collaborate cross-functionally to differentiate our offerings for enterprise applications
Navigate complex enterprise stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus across DACH business culture and practices
Inform product roadmaps and features by gathering feedback from enterprise users and conveying market needs from the German enterprise landscape. Provide insights that strengthen our value proposition for enterprise customers
Continuously refine the enterprise sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
Native German speaker
with excellent written and verbal communication skills in German and English
7+ years of B2B sales experience in enterprise technology, preferably in SaaS or emerging technologies
Specialised sales industries experience: Energy & Utilities
A track record of managing complex sales cycles within large enterprise organizations and securing strategic deals by understanding both technical requirements and business use cases
Demonstrated ability to navigate enterprise bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within enterprise procurement frameworks and policies
Proven experience exceeding revenue targets in the enterprise sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various enterprise audiences, from technical teams and business analysts to senior executives
Deep understanding of enterprise buying cycles, decision-making processes, and key pain points, particularly within the German market
A strategic, analytical approach to assessing the enterprise market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in enterprise environments. You feel strongly about ensuring frontier AI systems are developed safely and ethically for business use
What We Offer:
Competitive base salary and commission structure
Equity participation in Anthropic's growth
Comprehensive benefits package
Opportunity to shape the AI industry in DACH and EMEA
Professional development and career growth opportunities
Location:
Munich, Germany (hybrid working available)
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Taguig, National Capital Region
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
WHAT YOU’LL DO
Regulatory monitoring and interpretation
- Monitor and interpret BSP circulars, memoranda, the MORB and other issuances.
- Prepare concise impact assessments covering requirements, affected units, implementation actions and deadlines.
Regulatory advisory
- Advise business and support units on regulatory requirements across deposits, lending, loan purchases, payments, electronic financial services, cards, treasury, branches, outsourcing and related-party transactions, as applicable to the Bank’s activities.
Product and process design
- Give guidance at the design stage so products and processes include the right requirements and controls.
- Review proposed products, customer journeys, process changes, partnerships, contracts, marketing materials and customer disclosures. Identify compliance gaps, approval or notification requirements, and conditions to meet before launch.
Submissions and supervisory engagement
- Prepare or review regulatory submissions and responses.
- Support examinations by consolidating information, drafting responses, preparing briefing materials and coordinating evidence requests.
Policy and governance review
- Review policies, procedures and governance documents against requirements, and help business units turn regulatory obligations into workable controls.
Management and Board updates
- Prepare regulatory updates and Compliance inputs for Management, the Audit and Compliance Committee and the Board.
Coordination and records
- Work with Risk, Legal, Finance, Operations, IT, Information Security, Data Privacy, AML Compliance and Compliance Testing to give consistent guidance, and maintain documented advice with supporting references.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Accountancy, Finance, Business, Economics, Law or a related discipline
- At least 5 years of experience in banking compliance, regulatory advisory, regulatory affairs, audit, risk or legal work, preferably including BSP-supervised institutions
- Working knowledge of the MORB, BSP regulatory processes, corporate governance, financial consumer protection and other relevant regulations
- Experience reviewing policies or products, interpreting regulations and coordinating responses to examination findings
- Strong analytical judgment, clear business writing and attention to detail, with the ability to explain regulatory requirements in practical terms
- Ability to manage competing deadlines, coordinate across functions, challenge constructively and handle confidential information with integrity
- Advantage: experience with digital banking, outsourcing, credit operations or treasury. Relevant certifications or legal qualifications are desirable.
What you'll do: Build PoCs with the team, then take the proven ones to production or write the spec for the team that will run them. Solve real problems, finding the pain points, design the fix, ship it and prove the value.
Applied Intuition is looking for a Cybersecurity Software Engineer to help secure vehicle platforms through assessments, secure boot, HSM integration, and cross-functional security work.
Location: Marbella, Spain
Sales Supervisor — Spain & Europe
Based in Marbella / Málaga | Adrian Magnus | €30,000–€45,000 Net per Year
Adrian Magnus is an international premium cigar brand expanding across Spain and Europe. We are looking for a
Sales Supervisor based in Marbella, Málaga, or the surrounding area
to lead our remote sales agents and grow our network of retail and commercial partners.
This role combines
sales team leadership, remote sales operations, and hands-on business development
. You will manage agents responsible for prospecting, customer outreach, follow-up, and closing sales in Spain and other European markets, while developing local retail relationships through regular field visits.
We are looking for someone who can motivate a team, build a disciplined sales process, and personally turn commercial opportunities into lasting customer relationships.
Key Responsibilities
Lead, coach, and supervise a team of remote sales agents
targeting customers across Spain and Europe.
Set individual and team sales targets, monitor performance, and provide regular feedback.
Organise prospecting, lead allocation, customer outreach, follow-up, and closing activities.
Improve sales scripts, objection handling, and conversion rates across phone, email, and online channels.
Ensure consistent CRM use, accurate pipeline tracking, and timely follow-up.
Develop
B2B and B2C sales
, supporting the team in acquiring and retaining business customers and individual buyers.
Identify and secure new retail outlets, distributors, and commercial partners.
Visit retail partners across the Costa del Sol, negotiate agreements, and grow repeat orders.
Monitor product availability, presentation, and stock turnover at retail locations.
Coordinate with marketing, distribution, and logistics to support campaigns and reliable order fulfilment.
Report sales results, forecasts, and growth opportunities directly to management.
Requirements
Requirements
Based in Marbella, Málaga, or nearby
, with availability for regular local client visits.
Proven experience managing a sales team
, including setting targets, coaching team members, and taking responsibility for results.
Experience supervising remote or online sales agents and managing sales through phone, email, messaging, or video calls.
Experience distributing or selling physical products through retail outlets.
A track record of winning new accounts, growing existing customer relationships, and meeting sales targets.
Strong skills in negotiation, pipeline management, CRM systems, and sales performance analysis.
The ability to combine team leadership with hands-on selling and business development.
Fluent Spanish and professional working proficiency in English
to support sales across European markets.
A valid driving licence and willingness to travel locally.
Highly desirable:
Experience in
both B2B and B2C sales
.
Experience selling across multiple European markets.
A background in tobacco, cigars, spirits, wine, beverages, FMCG, or other physical consumer products.
Experience with premium products and an established commercial network in Spain.
Additional European languages.
Benefits
Benefits
€30,000–€45,000 net per year
, depending on experience and suitability for the role.
A leadership role combining team management and international business development.
The opportunity to grow a premium cigar brand across Spain and Europe.
Autonomy to develop your team, improve sales processes, and build commercial partnerships.
Direct collaboration with company leadership and a visible impact on business growth.
Location: Singapore; Kuala Lumpur, Malaysia
Intellect is the global leader in hyper localised mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100 countries and 100+ languages, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at hundreds of Fortune 500 and global multinational companies, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes, and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We are looking for an Enterprise Account Executive, Asia to drive new business across mid-market and enterprise customers in the region.
This is a high-ownership, full-cycle sales role for someone who wants to build, not simply inherit a mature territory and run an established sales playbook.
You will have strong support from marketing, partnerships, leadership, product, clinical, customer success, and other teams across Intellect. At the same time, we expect you to be highly proactive in creating momentum yourself: opening doors, developing opportunities, shaping propositions, building compelling pitches, navigating complex buying processes, and doing what is needed to move important deals forward.
We are looking for someone commercially sharp, resourceful, persistent, and comfortable operating with pace and ambiguity.
A builder, not a passenger.
What You Will Do
Build & Win New Business
Own the end-to-end sales cycle across mid-market and enterprise customers in Asia, from first conversation through to contract signature.
Develop a deep understanding of target accounts, their priorities, decision-makers, buying dynamics, and where Intellect can create meaningful value.
Run high-quality discovery with senior stakeholders and translate customer needs into compelling commercial solutions.
Build strong, multi-threaded relationships across organisations and navigate complex regional or enterprise buying processes.
Create & Develop Pipeline
Work closely with marketing and the broader commercial team on inbound opportunities, campaigns, events, account-based initiatives, and other sources of demand.
At the same time, take ownership of creating opportunities yourself through targeted outreach, referrals, networking, events, partnerships, and thoughtful account development.
You should be comfortable working both sides of the equation: converting strong inbound demand and creating new opportunities from scratch.
Shape Complex Enterprise Deals
Develop account strategies and determine the best path to win each opportunity.
Create and customise presentations, proposals, business cases, and commercial narratives around the needs of each customer rather than relying only on standard materials.
Bring the right internal stakeholders into the process - across leadership, product, clinical, customer success, legal, security, and operations - and orchestrate them effectively.
Navigate procurement, legal, security, commercial negotiations, and other enterprise requirements with sound judgement and persistence.
Identify blockers early, create clear next steps, and maintain momentum throughout the sales cycle.
Represent Intellect Across Asia
Build trusted relationships with senior decision-makers across the region.
Represent Intellect at customer meetings, industry events, conferences, roundtables, and other commercial opportunities.
Be willing to engage directly in events, lead generation, and market-building activities rather than seeing them as someone else’s responsibility.
Develop a strong understanding of the evolving mental health, employee benefits, HR, healthcare, and workforce landscape across Asia, and bring relevant market insights back into the company.
What Success Looks Like
You consistently build and convert a healthy pipeline of high-quality opportunities.
You win meaningful new mid-market and enterprise customers across Asia.
You create opportunities independently as well as convert marketing-generated demand.
You build credibility with senior stakeholders and develop relationships across multiple decision-makers within an account.
You navigate complex sales cycles with strong commercial judgement and clear ownership.
You create compelling, customer-specific pitches and proposals that move opportunities forward.
You maintain strong discipline around pipeline management, forecasting, follow-ups, and next steps.
You become a credible and trusted representative of Intellect in the market.
You operate effectively without needing a large or highly prescriptive sales machine around you.
Requirements
5-10 years of B2B sales experience, with meaningful exposure to mid-market or enterprise customers.
We care less about a specific industry background than we do about seeing evidence that you can create and win business.
You are likely to be someone who:
Has a strong track record of winning new mid-market or enterprise customers.
Has owned a meaningful portion of the full sales cycle, from opportunity creation through to negotiation and close.
Is commercially hungry and proactive about generating business rather than relying entirely on inbound demand.
Can sell consultatively and understand the underlying business problem rather than simply presenting product features.
Is comfortable navigating complex organisations with multiple stakeholders and decision-makers.
Can communicate credibly with senior executives and adapt your approach across different audiences and markets.
Is comfortable creating or adapting your own decks, proposals, business cases, and sales narratives when needed.
Is highly resourceful and persistent when an opportunity becomes difficult or stalls.
Has strong judgement around account prioritisation, stakeholder management, and how to move a deal forward.
Is comfortable operating in an environment where not every process is perfectly defined.
Has strong commercial discipline without becoming overly dependent on process or infrastructure.
Works effectively across functions and knows how to bring the right people into an opportunity.
Is ambitious, resilient, and motivated by ownership and outcomes.
Is willing to get hands-on where needed, whether that means prospecting, working an event, researching an account, preparing a custom pitch, or pushing through a difficult procurement process.
Experience selling HR technology, employee benefits, healthcare, mental health, SaaS, professional services, or other complex B2B solutions is useful, but not essential.
Experience selling across multiple Asian markets or operating in a regional role would be a strong advantage.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Limassol, Cyprus
About Our Client
Our client operates in the online trading and investment industry, providing retail clients with access to financial markets and tools to support their trading and investment activities. The company serves customers across multiple international markets and offers opportunities for professional development within a dynamic, fast-growing environment.
Job Description
Role Purpose
The Training & Quality Assurance Manager is responsible for designing, implementing, and continuously improving a standardized onboarding, training, and quality assurance framework across the Customer Group. The role ensures all team members, regardless of function, location, or manager, receive consistent knowledge, training, and performance support, enabling them to deliver exceptional customer experiences and perform effectively from day one.
This role serves as the central owner of Customer Group knowledge management, onboarding standards, training effectiveness, and quality assurance, ensuring alignment across Customer Service, Sales, Customer Success, Payments, Operations, Client Resolution, and other Customer Group functions.
Why This Role Exists
The Training & Quality Assurance Manager ensures every employee within the Customer Group receives a consistent onboarding experience, standardized knowledge, and ongoing development support. The role reduces dependence on individual managers for training quality, accelerates employee productivity, improves customer outcomes, and creates a scalable framework that supports growth across multiple markets and functions.
Key Responsibilities
Training & Onboarding
Design and maintain a comprehensive Customer Group onboarding program for all new joiners.
Develop structured learning paths tailored to different roles and functions.
Deliver onboarding sessions directly or coordinate subject matter experts to provide training.
Create and maintain onboarding schedules, certification requirements, and learning assessments.
Ensure all employees receive consistent training regardless of location or department.
Measure onboarding effectiveness and continuously improve training content based on feedback and performance outcomes.
Learning & Development
Own and maintain training curricula covering:
Company overview, vision, values, and organizational structure.
Customer Group operating model and team responsibilities.
Products, services, and client proposition.
Internal systems and tools.
Policies and procedures.
Regulatory and compliance requirements.
Sales methodologies and customer acquisition approaches.
Service excellence standards.
Customer communication best practices.
Customer lifecycle management.
Escalation and issue resolution processes.
Information security and data protection requirements.
Knowledge Management
Create and maintain a central knowledge repository.
Ensure training materials, SOPs, policies, and process documentation remain current and accessible.
Establish documentation standards across the Customer Group.
Partner with functional leaders to capture and document business knowledge.
Drive knowledge-sharing initiatives across teams and regions.
Quality Assurance
Design and manage a Customer Group quality assurance framework.
Establish quality standards and assessment criteria across customer-facing functions.
Conduct regular quality reviews of customer interactions, processes, and adherence to standards.
Identify knowledge gaps, coaching opportunities, and process improvement areas.
Provide quality trends, insights, and recommendations to management.
Work with team leaders to ensure quality findings are translated into coaching and development plans.
Performance & Continuous Improvement
Track training effectiveness through performance metrics, quality results, certification outcomes, and employee feedback.
Analyze onboarding and quality data to identify trends and improvement opportunities.
Recommend process enhancements to improve customer experience and employee performance.
Support change management initiatives and ensure training readiness for new products, processes, and systems.
Promote a culture of continuous learning and operational excellence across the Customer Group.
Key Stakeholder Relationships
Customer Service Leadership
Sales Leadership
Customer Success Teams
Payments Teams
Operations Teams
Client Resolution Teams
Compliance & Risk
HR & Talent Acquisition
Product & Technology Teams
Success Measures (KPIs)
New joiner onboarding completion rate.
New hire time-to-productivity.
Certification and assessment pass rates.
Quality Assurance scores.
SOP and knowledge base adoption rates.
Reduction in knowledge-related errors and escalations.
Training satisfaction scores.
Improvement in customer experience and service quality metrics.
Training content accuracy and currency.
Key Requirements
Skills & Experience
Essential
2+ years' experience in Training, Learning & Development, Quality Assurance, Customer Operations, or a related role.
Experience within Financial Services and/or FinTech environments.
Experience designing and delivering structured onboarding and training programs.
Experience developing learning content, SOPs, and knowledge management frameworks.
Strong facilitation and presentation skills.
Experience conducting quality assessments and coaching programs.
Strong stakeholder management and influencing abilities.
Excellent written and verbal communication skills.
Data-driven mindset with the ability to translate insights into actions.
Preferred
Experience within Financial Services, Payments, FinTech, or Customer Operations environments.
Knowledge of contact center, customer service, sales, and customer success functions.
Experience with Learning Management Systems (LMS) and knowledge management platforms.
Process improvement or operational excellence experience.
Key Competencies
Customer Centricity
Learning Agility
Coaching & Development
Process Excellence
Attention to Detail
Communication & Influencing
Collaboration
Analytical Thinking
Continuous Improvement Mindset
Accountability & Ownership
Equal Opportunity
All applicant information will be handled confidentially in accordance with applicable equal employment opportunity guidelines.
Location: Phnom Penh, Cambodia
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Operations will be responsible for managing the Visa Application Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.
Key Responsibilities
Business Unit and Financial Management
Oversee the entire business unit, ensuring overall operational success.
Ensure the unit’s profitability and meet EBIT targets set by the Zone/Region.
Manage the unit’s expense budgets and allocated resources effectively.
Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets.
Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews.
Forecast manpower requirements, particularly for peak season hiring needs.
Process and Team Management
Adhere to all existing processes and meet the defined Service Level Agreements.
Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards.
Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals.
Implement process improvements to enhance quality and efficiency within the unit.
Lead the implementation of new processes in the Visa Application Centre(s).
Oversee regular product and process training for staff, including coaching and development.
Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness.
Relationship Building and Innovation
Build and maintain strong business relationships with Consulate officials.
Encourage the team to share innovative ideas and best practices.
Collaborate with the Value-Added Services team to develop new revenue channels.
Manage both physical and data security at the Application Centre, ensuring adherence to the company's Corporate Security Policy and pre-empting potential breaches.
Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
10+ years of experience, preferably in hospitality, customer-facing, travel and tourism, or service industries, with experience in handling teams and managing processes.
Graduate/Postgraduate degree or globally equivalent qualification, or equivalent certifications.
Behavioral Competencies
Communication
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Quality and Service Orientation
Teamwork and Collaboration
Delivering Results
Functional Competencies
Operations Management
Project Management
B2C Sales
Client (Mission) Management
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
* Own outbound prospecting and pipeline creation for a defined set of accounts. * Research target accounts and decision-makers using tools like ZoomInfo and LinkedIn Sales Navigator.
We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems.
Location: Amsterdam
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
WHAT YOU'LL DO:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT YOU'LL BRING:
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
€110,000-€185,000 base salary + equity
Location:
- Netherlands, Amsterdam
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.