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Location: Remote: United States; San Francisco HQ; Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is to eliminate the undifferentiated work that goes into building software products by offering an easy-to-use, powerful cloud platform for developer teams of all sizes. We are scaling rapidly. Our customers have created millions of services on our platform, and the numbers continue to accelerate. Our customers trust us to deliver a secure, reliable and performant cloud — this is our top priority as a company. By joining us at an early stage, you will design and build the cloud platform you've always wanted for yourself, and make decisions that will shape our product and company, directly impacting developers around the globe. Render builds and orchestrates a growing number of kubernetes clusters on different hyperscalers and recently, our own hardware. We leverage open source and industry-standard technologies, modifying and extending the core components to meet the unique reliability, performance, and scaling demands of our platform. We are looking for engineers with deep specialization in cloud and compute infrastructure. We are particularly interested in experience with Kubernetes and container orchestration, micro VMs, controllers, operators, and the automation and self-healing of large scale distributed systems. Areas of focus for the team this year will unlocking bottlenecks to scale our clusters while also automating the multi-step creation, configuration, testing, and tuning of Render clusters. We will expand Render to new regions, our own bare metal, and start orchestrating micro VMs outside of Kubernetes entirely. WHAT YOU'LL DO - Own Render's core compute infrastructure across multiple cloud providers, regions, and data centers. You'll shape how we evolve our compute platform as we rapidly scale. - Design and build capabilities that give users greater performance and flexibility in how their services are built, deployed, perform, and stay available even when underlying resources go down. - Investigate challenging cloud and compute issues across the stack, from the kernel and data plane to our kubernetes cluster, control plane, and other orchestration mechanisms. - Improve the performance and reliability of our infrastructure through systematic profiling, experimentation, and tuning. - Partner with engineers across the company to build a platform that is stable, predictable, and secure. - Participate in our on-call rotation. Help continuously improve how we detect, respond to, and learn from incidents. WHAT WE'RE LOOKING FOR - At least 7 years of experience building and operating large-scale platform or compute infrastructure. - Deep expertise in operating, scaling, and enhancing Kubernetes clusters or similar resource/container orchestration system. - Experience developing in Go, Rust, or similar languages to develop custom infrastructure components, scheduling, controllers, that apply business logic to resource management. - Comfort going broad and deep in a complex systems, making tradeoffs to improve performance and efficiency without sacrificing reliability. - Strong experience designing, debugging, and operating distributed systems. - Experience planning and executing rapid, high-risk upgrades, changes with minimal downtime to user services. NICE-TO-HAVES - Background in virtualization technologies like Firecracker, gVisor, Kata, or similar. - Experience optimizing the performance of node, pod, and container spin-up times. - Familiarity with eBPF, Linux kernel internals, resource management. - Comfort securing and isolating workloads in multi-tenant execution environments. RELEVANT LINKS FROM THE RENDER INFRASTRUCTURE TEAM - The Namespaces Scaling Trap https://www.youtube.com/watch?v=NCKhoYsNsmE (video podcast interview) and related article How We Found 7 TiB of Memory Just Sitting Around https://render.com/blog/how-we-found-7-tib-of-memory-just-sitting-around - SEV0 SF 2025 | Boundary Cases: Technical and social challenges in cross-system debugging https://www.youtube.com/watch?v=d4hAyzmBNXk - Distributing Global State to Serve over 1 Billion Daily Requests https://render.com/blog/distributing-global-state-to-serve-over-1-billion-daily-requests - Breaking down OpenAI's outage: How to avoid a hidden DNS dependency in Kubernetes https://render.com/blog/a-hidden-dns-dependency-in-kubernetes - Kubernetes Informers are so easy... to misuse! https://render.com/blog/kubernetes-informers If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Spain; United Kingdom; Serbia; Germany Who we are Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes—it just works and is always free for the first 200 endpoints with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America . The company is founder-led by Alex Vovk and Mike Walters , entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. The Role We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS product. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, improve secure development practices, and help make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to help build security into the product without slowing teams down unnecessarily. What you’ll do Support PSIRT and vulnerability handling activities Validate, triage, track, and coordinate security reports Provide practical remediation guidance to engineering teams Help validate security fixes and reduce product security risks Review code, APIs, and architecture to identify security issues early Conduct threat modeling and security design reviews Improve security automation in engineering workflows Support SAST, SCA, secrets scanning, and other security controls Maintain SBOMs, dependency visibility, and remediation follow-up Support security assessments, vulnerability assessments, and penetration testing Maintain vulnerability handling playbooks, product security procedures, and incident response runbooks What we’re looking for 3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field Strong software engineering background and ability to work effectively with engineering teams Understanding of application, API, infrastructure, and software supply chain security risks Experience applying cloud security concepts and practices Understanding of IAM, network security, logging, monitoring, and secure cloud architecture patterns Familiarity with vulnerability management, incident response, security assessments, and secure SDLC practices Experience with threat modeling and security design reviews Strong communication skills, including professional communication with external researchers and vendors Ability to work independently and as part of a team in a fast-moving environment Nice to have Genuine interest in cybersecurity and motivation to grow as a product security expert Hands-on experience with AWS security controls, best practices, and architecture patterns Hands-on experience with C++ or JavaScript Experience with security testing and automation using scripting, APIs, CI/CD pipelines, or specialized tools Experience with threat modeling for SaaS, API, cloud, or on-prem product components Experience with SBOM generation, dependency visibility, or software supply chain security What we offer Fully remote work environment Opportunity to work on a real security product used by IT and security teams High ownership and direct impact on product security practices Close collaboration with engineering, product, and security teams Fast-growing software company with low bureaucracy and practical decision-making Opportunity to improve security processes, automation, and engineering workflows Supportive team that values clear thinking, ownership, and continuous learning

Location: San Francisco, CA; Remote (US); New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale. WHAT YOU'LL DO - Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth. - Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations. - Partner with Product to improve activation features and automation that enhance self‑onboarding. - Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications. - Continuously improve systems and team efficiency through automation, content, and applied AI initiatives. - Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers. - Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers. - Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence. - Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks. - Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals. WHAT YOU NEED - 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS - 2+ years of people management experience leading high‑performing CS or operations teams - Proven success building or optimizing scalable programs and processes - Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes - Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS NICE TO HAVES - Customer‑facing or quota‑carrying experience with a track record of exceeding goals - Experience building education content, webinars, or scaled training programs WHAT SUCCESS LOOKS LIKE In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are hiring a Principal Engineer to help define the technical direction for core product experiences at 1Password. This is a senior individual contributor role for an engineer who can translate ambitious product strategy into systems that scale technically and operationally. You will drive architecture, engineering standards, and technical direction across the product ecosystem, working across client applications, distributed services, data platforms, and shared infrastructure to build experiences that are secure, reliable, performant, and maintainable.This is not a role scoped to a single team or subsystem. The expectation is organization-level technical leadership: shaping how Product Engineering approaches complex cross-cutting problems, guiding long-term architectural investments, and establishing the technical patterns and operational standards other teams build against. You will operate across the full lifecycle of product engineering work, from architecture and system design through production operations and long-term evolution. Success in this role requires balancing product velocity with engineering durability, making pragmatic technical tradeoffs, and driving alignment across teams with different priorities and constraints. You will help evolve the next generation of 1Password’s product architecture, including the responsible integration of AI capabilities into core product experiences. Security and privacy by default, cross-platform consistency, operational resilience, and enterprise-scale reliability are foundational requirements that must be reflected in every architectural decision. If you want to build systems used daily by millions of individuals and hundreds of thousands of businesses, and solve engineering problems where distributed systems, reliability, usability, security, and intelligent automation all matter simultaneously, this is that role. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: - You have designed and operated large-scale distributed systems where reliability, scalability, maintainability, and operational excellence matter. - You have deep experience driving architecture and technical direction across multiple teams, organizations, or product domains. - You have strong systems-thinking instincts and can reason effectively about platform boundaries, distributed systems constraints, developer ergonomics, and long-term technical sustainability. - You have experience building customer-facing product systems across clients, APIs, distributed services, cloud infrastructure, and data platforms. - You have experience building or scaling event-driven systems, microservices architectures, or shared platform infrastructure in production environments. - You have practical experience integrating AI or ML capabilities into production applications and understand the engineering tradeoffs involved in introducing AI into trust-sensitive product experiences. - You have strong instincts for privacy-preserving and security-conscious system design, including thoughtful handling of telemetry, user data, permissions, and auditability. - You are effective at driving alignment across teams with different incentives, priorities, and technical perspectives. - You communicate clearly with engineers, executives, and cross-functional partners, and can explain complex technical tradeoffs in practical terms. - You are comfortable operating in ambiguity and helping organizations make durable technical decisions before every variable is known. Bonus points for: - Experience in identity, authentication, authorization, secrets management, enterprise security, or trust-oriented product domains. - Experience building large-scale event-driven or multi-region distributed systems in cloud environments. - Experience building cross-platform applications or shared platform architectures at scale. - Experience with developer platforms, internal engineering frameworks, CI/CD systems, or large-scale infrastructure modernization initiatives. - Experience integrating LLMs or AI-assisted workflows into customer-facing SaaS applications. - Experience with endpoint trust, browser or extension security, enterprise administration workflows, or device posture systems. - Experience mentoring engineers and raising the engineering bar across organizations through technical leadership and operational excellence. What you can expect: - Define architecture and technical direction for core product capabilities spanning clients, distributed services, data platforms, and shared infrastructure. - Establish engineering standards and reusable architectural patterns for scalable, maintainable, and resilient product systems across Product Engineering. - Drive long-term technical strategy across critical product areas, balancing immediate delivery needs with scalability, operational excellence, and platform sustainability. - Partner closely with Product, Design, Security, Privacy, Infrastructure, and Data teams to ensure technical decisions support both customer outcomes and long-term operational durability. - Guide how AI-powered capabilities are integrated into customer-facing product experiences, ensuring systems are reliable, observable, operationally safe, and aligned with customer trust expectations. - Define engineering expectations for AI-enabled product systems, including evaluation frameworks, rollout safety, telemetry, fallback behavior, auditability, and operational controls. - Establish shared platform capabilities and infrastructure patterns that allow teams to build product features consistently across clients, services, APIs, and AI-assisted workflows. - Influence and drive key architectural decisions around distributed systems design, event-driven architectures, synchronization models, scalability, performance, reliability, extensibility, and platform interoperability. - Help teams navigate difficult technical tradeoffs, unblock large cross-functional initiatives, and reduce systemic engineering complexity across the organization. - Raise the operational bar for production systems through stronger reliability practices, observability standards, incident readiness, performance analysis, and engineering discipline. - Mentor and influence engineers across the organization through technical leadership, architecture reviews, design guidance, and hands-on problem solving. What success looks like: Success in this role means Product Engineering can scale product development without sacrificing reliability, maintainability, security, or customer trust. That includes: - Durable architectural patterns that enable teams to move faster with less duplication and lower operational overhead. - Product systems that scale reliably across platforms, enterprise environments, and growing customer complexity. - Engineering teams making more consistent technical decisions with clearer standards and stronger shared foundations. - AI-powered product experiences that are useful, measurable, trustworthy, and operationally safe. - Reduced systemic friction across development, delivery, observability, and cross-team coordination. - Stronger operational resilience, including improved reliability, debuggability, rollout safety, and incident response readiness. - Technical investments that improve long-term engineering velocity instead of creating organizational drag or platform fragmentation. USA-based roles only: The annual base salary for this role is between $246,000 USD and $369,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We're looking for a Senior Product Designer to design powerful internal products used by game studios and publishers. You'll design sophisticated B2B products used daily by some of the world's leading game studios and publishers. From dashboards and builders to CMS-style interfaces and internal operational tools, your goal is to transform complex workflows into intuitive experiences that help our customers work faster and make better decisions. This role is anchored in mobile web design while also shaping complex B2B experiences. You'll work across the full product lifecycle—from ambiguous requirements and rapid prototyping to production-ready UI and design system evolution.   KEY RESPONSIBILITIES Product Design - Design workflow-heavy products that simplify complex operational processes for leading game studios and publishers around the world. - Transform ambiguous requirements into clear, user-centered solutions and product decisions - Own end-to-end product design from discovery to production Prototyping and Validation - Create interactive prototypes to validate ideas, align stakeholders, and accelerate decision-making - Use modern design and AI-assisted workflows to improve speed without compromising quality Delivery and Design Quality - Collaborate closely with Product and Engineering teams to ensure high-quality implementation - Define states, edge cases, component behavior, and design specifications - Review implementation quality and drive continuous UX improvements Design Systems - Contribute to scalable design systems, components, patterns, and guidelines across products   REQUIRED QUALIFICATIONS - Senior-level product design experience with a portfolio of complex SaaS or B2B products - Proven ability to work independently, navigate ambiguity, and deliver high-quality outcomes on schedule - Strong experience designing dashboards, admin panels, builders, CMS platforms, or similar workflow-heavy interfaces - Experience designing B2B tools: editors/builders, dashboards, analytics, admin panels, CMS-like interfaces. - Comfortable using AI-assisted design tools   PREFERRED QUALIFICATIONS - Experience building tools for developers, creators, or enterprise users - Experience with analytics platforms, workflow software, or internal operational tools - Experience in gaming, game development, fintech, or other technical SaaS products WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Germany, the Base compensation range for this role is €109,709 - €131,651.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 878,578 - SEK 1,054,294.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is €94,025 - €112,830.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £103,958 - £124,750.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Задачи: — Обеспечивать исключительную поддержку клиентов по телефону, электронной почте и в чате, поддерживая высокий уровень эмпатии, ясности и профессионализма — Быстро и точно решать сложные технические и процедурные вопросы, при необходимости эскалируя их — Обрабатывать большой объем входящих запросов с отличным приоритизированием, управлением временем и вниманием к деталям — Проводить проактивные обращения и продуманные последующие действия для предотвращения повторяющихся проблем и повышения удовлетворенности клиентов — Вносить вклад в создание базы знаний и улучшение процессов, выявляя тенденции поддержки и болевые точки клиентов — Сотрудничать с командами продукта, операций и инженерии для предоставления обратной связи и улучшения клиентского опыта Требования: — Опыт работы в поддержке клиентов не менее 1 года в условиях большого объема, например, в контакт-центре, SaaS-платформе или стартапе — Исключительные устные и письменные коммуникативные навыки, сильное активное слушание и понимание прочитанного — Умение решать проблемы с программным и аппаратным обеспечением, используя различные платформы и инструменты — Высокая способность к многозадачности и работе с несколькими системами одновременно без потери точности — Демонстрация устойчивости, самоуправления и стремления к постоянному обучению и улучшению — Менталитет "А-игрока" с сильной склонностью к действию: повышаете стандарты, действуете быстро, сохраняете устойчивость в условиях неопределенности и берете ответственность за достижение значимых результатов Условия: — Быстрая и совместная рабочая среда — Пособие на обучение и развитие — Конкурентная денежная и долевая компенсация, а также возможности для карьерного роста — 100% покрытие медицинских, стоматологических и офтальмологических расходов — Возмещение до $25,000 за услуги по планированию фертильности, усыновления и родительского планирования — Гибкая политика отпусков — Ежемесячный стимул для поддержания здоровья — Офисные хабы с ожиданием работы из офиса 3+ дней в неделю и офисными привилегиями — Возможна помощь с релокацией для желающих переехать в офис Checkr

Location: United States; Toronto, Canada About Our Client Our client builds and scales vertical market software companies. They partner with strong teams, invest in the long term, and run disciplined operating systems to drive sustainable growth across their portfolio. About the Product Our client is on a mission to transform the way customers operate. Their AI-powered agent is designed to connect to existing tools, resolve questions, book appointments, and close deals automatically, 24/7, through voice, text, and email. They are a fast-scaling, tech-driven startup backed by leading software investors. The Opportunity We’re hiring a Sales Lead to drive new business growth for our client. This is a full-cycle sales role for an experienced seller who can personally close business, build a repeatable outbound motion, and help shape the go-to-market strategy for a high-growth AI product. You’ll own the sales process from prospecting through close and customer handoff. You’ll be one of the first commercial hires, which means you’ll have real influence on positioning, pricing, sales process, and how the product is brought to market. You’ll work closely with executive leadership and cross-functional stakeholders across Product, Partnerships, Marketing, and Customer Success. This role is designed for someone who thrives in builder environments, is energized by a product that sells itself once prospects see it, and wants ownership over outcomes, not just activity. Requirements Drive New Business Growth Own the full sales cycle: prospecting, discovery, demos, proposals, negotiation, and close. Build and maintain a target account strategy by segment and customer profile. Clearly articulate the ROI, efficiency gains, and revenue impact of AI-powered call handling and booking automation. Seamlessly transition new customers to onboarding and Customer Success for activation and first value realization. Build a Repeatable Outbound Motion Lead outbound strategy and execution across calls, email, LinkedIn, and industry events. Develop and iterate on talk tracks, competitive positioning, objection handling, and demo structure. Establish pipeline creation targets and inspection routines that translate activity into predictable results. Create repeatable playbooks covering segments, sequences, cadences, and qualification criteria. Shape the Go-to-Market Strategy Share structured customer insights and market feedback with Product and leadership to inform roadmap, pricing, and packaging decisions. Maintain accurate pipeline, activity tracking, and forecasting in CRM (HubSpot). Consistently meet or exceed monthly and quarterly KPIs across outreach, demos, pipeline, and revenue. Coordinate with Partnerships and Marketing to leverage partner channels and campaigns for pipeline generation. What Success Looks Like In the First 90 Days You’ve built a clear target account list by segment and launched outbound motions that are producing qualified opportunities. CRM pipeline and activity tracking are clean, reliable, and maintained. You’ve delivered multiple demos, progressed deals through the pipeline, and closed your first customers. In 6 to 12 Months A predictable sales engine is running: outbound activity is converting to qualified pipeline, and pipeline is converting to closed revenue. You’ve closed a meaningful book of new business and the customer base is growing steadily. Sales playbooks, talk tracks, and demo flows are documented and repeatable. You’re contributing to expansion beyond the initial vertical, identifying and testing new market segments. Benefits Required 3 to 5+ years of proven success in B2B SaaS new business sales, with a strong track record of closing. Strong hunter mentality: comfortable with outbound prospecting and generating your own pipeline, not reliant on inbound leads. Experience managing a full sales cycle from first contact through contract execution. Confident running discovery calls and solution-based sales conversations that connect product capabilities to business outcomes. Experience building or materially improving a sales motion: process, messaging, cadence, and forecasting. Strong communication, presentation, and relationship-building skills. CRM experience (HubSpot, Salesforce, or equivalent). Self-motivated, goal-driven, and comfortable working autonomously in a fast-paced, evolving environment. Preferred Experience selling in marine management, storage systems, dealership platforms, or adjacent verticals is a strong plus. Experience selling AI, automation, or voice/conversational technology products. Experience in vertical market software or operationally complex environments where the buyer is an operator, not a tech team. Startup or early-stage SaaS experience where you had to build the motion, not just run it. Why Join Sell a product that prospects can see and hear in action from the first demo, in a market that is ready for it. Ground-floor opportunity: be one of the first commercial hires as the business establishes its leadership team and revenue engine. Direct influence on positioning, pricing, go-to-market strategy, and product direction. Competitive base salary with uncapped commission and high OTE potential.

Location: South Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a premier local hydration and delivery service provider catering to residential and commercial clients across the Las Vegas region. As an established leader in the health and wellness space, the team specializes in the distribution of premium spring, alkaline, electrolyte, and purified water solutions, utilizing advanced carbon filtration and ozonation technologies. Beyond basic delivery, they offer a comprehensive suite of hydration products, including specialized glass bottling, BPA-free options, and professional cooler rental systems designed to elevate the home and office experience. Operating with a commitment to health-conscious innovation, the organization focuses on removing impurities and optimizing water quality for a diverse community. The team is characterized by a reliable, service-oriented culture that prioritizes logistics efficiency and customer satisfaction. By blending traditional delivery excellence with modern, health-focused product lines, they continue to scale their footprint as a trusted partner for reliable, high-quality hydration solutions in a fast-growing market. Job Type: Full-time Job Summary As this company undergoes a rapid scale-up phase in the Las Vegas market, we are looking for a results-driven Appointment Setter to fuel our sales engine. You will play a pivotal role in expanding our footprint by connecting Las Vegas businesses with premium hydration solutions. This is an ideal opportunity for a self-motivated professional who thrives in a fast-paced environment and wants to be a foundational member of a growing sales team. Key Responsibilities Conduct high-volume outbound telemarketing to local businesses to introduce premium water delivery services and cooler rentals. Secure and schedule a minimum of 15 qualified appointments per week for the sales team. Manage seasonal outreach to convention exhibitors to provide booth hydration services during major Las Vegas events. Maintain accurate records of outreach and lead status within the company’s internal systems. Refine and perfect phone scripts to maximize conversion rates and interest. Requirements Native-level fluency in English. Ability to work a strict 9:00 AM – 5:00 PM PST Proven ability to meet or exceed activity KPIs and appointment quotas. Strong communication skills with a professional and persuasive phone presence. Nice-to-Haves Proficiency in Spanish (highly preferred). Experience in cold calling, cold emailing, or lead sourcing. Familiarity with Google Workspace or Microsoft Office. Background in pipeline management or territory sales. Previous experience in the bottled water or office services industry. Benefits 💰 Competitive base compensation 📈 Salary increases tied directly to KPI performance 🚀 Career growth opportunities within a rapid scale-up environment 📍 Local impact helping Las Vegas businesses stay hydrated and healthy

О компании: Toloka AI создает данные для ведущих моделей и инноваций в области генеративного ИИ, сотрудничая с крупными технологическими компаниями, стартапами и исследовательскими организациями по всему миру. Команда распределена по разным странам и включает экспертов из более чем 50 областей. Обязанности: — Планирование, создание и проведение интегрированных кампаний по генерации спроса через inbound, outbound, платные каналы, email, мероприятия и AI-поиск. — Управление полным воронкой от первого контакта до SQL с оптимизацией конверсий на каждом этапе. — Разработка и проведение программы непрерывных экспериментов с сообщениями, аудиториями, каналами и предложениями. — Создание программ account-based marketing (ABM) для приоритетных клиентов совместно с отделом продаж. — Определение и поддержание профиля идеального клиента (ICP) и целевых аудиторий в сотрудничестве с продажами и руководством. — Точное таргетирование по каналам, спискам и сегментам с использованием фирмографических, поведенческих и данных вовлеченности. — Тесное взаимодействие с командами продаж и SDR для обеспечения эффективного конвертирования маркетингового спроса в сделки. — Ведение регулярных обзоров воронки и качества лидов с отделом продаж. — Управление технологическим стеком для генерации спроса: CRM, маркетинговая автоматизация, обогащение данных, аналитика. — Создание и поддержка рабочих процессов кампаний, скоринга лидов, маршрутизации и nurture-секвенций. — Использование AI для масштабирования персонализации, распространения контента и операций кампаний. — Обеспечение чистоты данных, точной атрибуции и надежной отчетности. — Ведение отчетности и дашбордов по ключевым метрикам: созданная и влияющая воронка, стоимость за SQL, конверсии и ROI по каналам. Требования: — Опыт 6+ лет в генерации спроса, growth marketing или GTM-маркетинге, предпочтительно в B2B SaaS или технологической сфере. — Опыт создания или масштабирования функции генерации спроса с нуля. — Глубокое понимание полной воронки: inbound, outbound, ABM, performance marketing, SEO, email. — Умение определять ICP и трансформировать его в таргетинг и кампании, которые конвертируют. — Практический опыт работы с маркетинговыми инструментами (CRM, автоматизация, обогащение, аналитика). — Тесное сотрудничество с отделами продаж и SDR с общей ответственностью за воронку. — Владение данными: метрики конверсии, атрибуция, дизайн экспериментов. — Наличие конкретных результатов по улучшению конверсий, объема SQL или созданной воронки. Желательно: — Опыт маркетинга для технической или AI/ML аудитории, лабораторий foundation-моделей или корпоративных AI-команд. — Знакомство с новыми поисковыми поверхностями (AEO и GEO) и традиционным SEO. — Опыт создания и руководства небольшими кросс-функциональными командами (маркетинг и SDR). — Умение использовать генеративные AI-инструменты для масштабирования контента и операций кампаний.

What this job can offer you This is an exciting time to join Remote and make an impact in the global employment space as a Senior Product Designer joining our Product Design team. Design at Remote is a 40+ multi-disciplinary team of designers and creatives passionate about crafting the experiences that help Remote scale successfully and help customers find, hire, manage and pay anyone, anywhere. At Remote, we look for Senior Product Designers who are well-experienced, have high-level of maturity across the end-to-end design process, can autonomously lead design within a product team and are comfortable navigating ambiguity. You will be part of a thriving cross-functional organisation, where you will collaborate with Designers, Engineers and Product Managers worldwide to deliver remarkable user experiences to customers. What you bring An individual contributor with an impressive portfolio of product design work demonstrating your maturity across the end-to-end design process, not only showcasing your ability to identify and understand problems to solve, but deliver delightful, well-crafted user interfaces that have tangible impact on users. Persuasive communication skills that help you build strong narratives around your design work, provide direction and guidance to others, as well as collaborate effectively with peers and stakeholders - with fluent written and spoken English. A systems thinker who champions the importance of holistic thinking, is comfortable in a high-growth, fast-paced environment and has a work history that demonstrates an ability to autonomously take ownership of design for complex domains and/or multiple projects. Strong evidence that you are an effective cross-functional collaborator with your product and engineering counterparts and are able to work effectively to build consensus and resolve debates and drive the business towards impactful outcomes. You are an engaged member of your design organization whose focus is not only delivering quality user experiences, but help shape our design culture and ways of working. Preference will be given to candidates who have experience designing complex B2B SaaS solutions for industries like HRTech, FinTech etc. Candidates that embody and demonstrate our core values at Remote. While it is not required to have experience working remotely, it is considered a plus. Key Responsibilities Influencing strategy for your product team, identifying opportunities for impact in collaboration with your stakeholders and cross-functional peers. Applying the right research methodology at the right time, helping you and your team empathise with customer challenges and developing an intimate knowledge of the problem being solved. Leveraging AI prototyping as a tool for exploring conceptual ideas, iterating with your cross-functional peers and these bringing ideas to life with functional flows. Crafting high-fidelity user interfaces with flair at velocity, expressing your maturity in interaction design and maintaining our exceptional bar for quality, while delivering at speed. Leading compelling vision initiatives for your team and domain, influencing and visualising the direction-of-travel and opportunities for innovation. Solving problems holistically with systems-thinking, understanding the ripple effect of your design decisions and ensuring scalability, while avoiding introducing unnecessary variation to our information architecture and experiences. Communicating persuasively, weaving storytelling narratives around your work to bring peers on the journey with you, while triaging their critique and feedback efficiently and effectively. Collaborating transparently in the open, proactively sharing your work with the wider organisation to solicit frequent feedback and identifying opportunities for cross-domain collaboration. Advocating usage of our design system Norma to its best advantage, understanding when to follow it strictly or deviate, improve and contribute. Championing our experience principles by ensuring simplicity, usability, scalability and accessibility in all user experiences we deliver. Being an active member of our cross-functional culture by advocating quality, shaping our ways of working and providing peer support, critique and feedback to others. Practicals You'll report to: Design Manager or Senior Design Manager Team: Product Design Location : Anywhere in the world Start date : As soon as possible Benefits work from anywhere flexible paid time off flexible working hours (we are async) 16 weeks paid parental leave mental health support services stock options learning budget home office budget & IT equipment budget for local in-person social events or co-working spaces How you’ll plan your day (and life) We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. How to apply 1. Please fill out the form below and upload your CV with a PDF format. 2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote. 3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Location: London, England Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission. The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction. The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape. What will I be doing? Design and implement secure cloud architectures across our AWS environments. Build and maintain protective and detective controls that improve visibility into threats across our cloud environments. Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response. Lead cloud security investigations and incident response activities in partnership with engineering teams. Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents. Build automation that improves the scalability, reliability, and effectiveness of security controls. Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices. Develop and improve cloud security standards, guidance, and best practices across Fin. Drive security initiatives from problem definition through design, implementation, and measurable outcomes. Assess emerging threats to cloud environments and help evolve our defensive capabilities. Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities. Support the secure adoption of AI-assisted software development tools and engineering workflows. What skills do I need? Proven experience in cloud security, security engineering, detection engineering, or a closely related field. Strong experience securing and operating production AWS environments. Deep understanding of cloud security principles, modern attack techniques, and security best practices. Experience building or operating detection, monitoring, or threat detection capabilities. Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts. Experience implementing security controls across cloud platforms and production environments. Strong programming skills and experience building automation, tooling, or operational workflows. Experience working with infrastructure-as-code practices and modern cloud-native technologies. Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness. Ability to communicate security concepts clearly and collaborate effectively with engineering teams. A pragmatic approach to balancing security, customer impact, and engineering velocity. Bonus skills & attributes Experience building detection engineering, threat hunting, or security operations capabilities at scale. Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring. Experience applying AI to detection, response, threat analysis, or security operations workflows. Familiarity with AWS networking, identity, and cloud security patterns. Experience working across both large-scale SaaS environments and high-growth companies. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission. The Cloud Security team is responsible for protecting the platforms that power Fin. We partner closely with infrastructure and product engineering teams to secure cloud environments, detect emerging threats, respond to incidents, and build the security foundations that enable teams to move quickly with confidence. The team owns critical cloud security capabilities including detection engineering, cloud security monitoring, incident response, cloud security controls, and the security tooling that protects Fin's production environments. The team is responsible for securing the cloud platforms and production systems that underpin every Fin customer interaction. The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how our cloud platforms, production systems, and engineering workflows are designed, deployed, and operated. As Fin continues to expand its capabilities and adoption, you'll help define how cloud security evolves alongside increasingly sophisticated systems and threat models. We're taking an AI-first approach to security, investing in areas such as AI-assisted detection engineering, automated investigations, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape. What will I be doing? Design and implement secure cloud architectures across our AWS environments. Build and maintain protective and detective controls that improve visibility into threats across our cloud environments. Develop detection engineering capabilities that identify attacker behaviour and reduce time to detection and response. Lead cloud security investigations and incident response activities in partnership with engineering teams. Participate in a shared on-call rotation and help coordinate containment, remediation, and recovery efforts during security incidents. Build automation that improves the scalability, reliability, and effectiveness of security controls. Partner with infrastructure teams to embed security into cloud platforms, infrastructure-as-code workflows, and engineering practices. Develop and improve cloud security standards, guidance, and best practices across Fin. Drive security initiatives from problem definition through design, implementation, and measurable outcomes. Assess emerging threats to cloud environments and help evolve our defensive capabilities. Help shape Fin's AI-first approach to security, including AI-assisted detection, automated investigations, continuous monitoring, and emerging defensive capabilities. Support the secure adoption of AI-assisted software development tools and engineering workflows. What skills do I need? Proven experience in cloud security, security engineering, detection engineering, or a closely related field. Strong experience securing and operating production AWS environments. Deep understanding of cloud security principles, modern attack techniques, and security best practices. Experience building or operating detection, monitoring, or threat detection capabilities. Hands-on experience investigating security incidents, leading technical investigations, and driving remediation efforts. Experience implementing security controls across cloud platforms and production environments. Strong programming skills and experience building automation, tooling, or operational workflows. Experience working with infrastructure-as-code practices and modern cloud-native technologies. Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness. Ability to communicate security concepts clearly and collaborate effectively with engineering teams. A pragmatic approach to balancing security, customer impact, and engineering velocity. Bonus skills & attributes Experience building detection engineering, threat hunting, or security operations capabilities at scale. Experience with cloud-native security platforms, CNAPP technologies, or large-scale cloud security monitoring. Experience applying AI to detection, response, threat analysis, or security operations workflows. Familiarity with AWS networking, identity, and cloud security patterns. Experience working across both large-scale SaaS environments and high-growth companies. #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Berlin, Remote Workplace: remote Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.   You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.   These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Within 1 month, you will: Become a Trello expert through our onboarding process Understand our product offering through training Master our platform and be able to support clients on basics requests through ticketing Within 3 months, you will: Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously Start to answer questions coming from your portfolio of clients Support the Customer Success partner on functional and technical questions Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting Within 6 months, you will: Be able to pitch the value of the 360Learning platform Develop repeatable and scalable processes to improve project quality and delivery Support Strategic customers all along their contract from an expertise standpoint Deliver Professional Services to our existing customers base Within 12 months, you will: Onboard another Solution Expert Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Deliver platform audits to clients Deliver professional services proposed in our Professional Service catalogue The Skill Set 3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager) Previous deployment experience of SaaS products, ideally HR related Project management skills Good understanding and experience working with APIs, SSO configuration & troubleshooting Solution-oriented, client-first mindset in everything you do Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations Full professional proficiency in French, English, and German Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits: Work From Home perks, 1 month parental leave for the second parent. Balance: Flexible hours, Total work from home possible anywhere in Germany 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Solution Expert Case Study Meeting with 2 Solution Expert Coach and a Solution Expert Clarification Meeting with our Head of Professional Services Culture Fit Meeting with our Chief Human Resources Officer Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards. As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world. Job Summary We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies. As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase. Investigate customer-reported issues and reproduce bugs within the application. Use Cursor or similar AI-powered development tools to trace errors and identify root causes. Debug front-end and back-end systems, including APIs, databases, and application logic. Implement maintainable fixes using TypeScript across the application stack. Improve edge-case handling, reliability, and overall application performance. Draft clear and professional customer emails explaining issues, resolutions, and next steps. Provide calm and empathetic support during high-pressure customer situations. Collaborate with product, QA, and engineering teams to prioritize and resolve issues. Assist with patch releases and ongoing platform improvements. Update internal documentation, runbooks, and knowledge base articles to improve future support processes. Requirements Experience developing applications using JavaScript and TypeScript. Hands-on experience with Next.js, React, Node.js, Supabase, and SQL. Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail. Ability to work independently, take ownership of issues, and drive resolutions to completion. Excellent written English communication skills and the ability to explain technical concepts to non-technical users. Comfortable communicating directly with customers and diagnosing technical issues in a professional manner. Experience using modern development workflows, version control systems, and software engineering best practices. Experience independently shipping software features or contributing to production applications is preferred. Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus. Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals