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Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Own the full-cycle, end-to-end recruiting process for technical roles (engineering, product, data, and infrastructure), delivering a high-quality experience for candidates, interviewers, and hiring managers - Partner closely with hiring managers as a trusted advisor to define role requirements, develop compelling position profiles, and align on hiring priorities and timelines - Develop and execute targeted sourcing strategies across multiple channels (LinkedIn, referrals, communities, events, etc.) to attract both active and passive technical talent - Proactively identify, engage, and close top technical candidates in a competitive market - Manage and continuously optimize the interview process, ensuring efficiency, consistency, and equitable hiring practices - Track, analyze, and report on key recruiting metrics (pipeline health, time-to-fill, source effectiveness, candidate experience) and share insights with hiring managers and Sierra leadership on a regular cadence WHAT YOU'LL BRING - 5+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - A well-established network within the tech industry and a passion for building new connections. - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. EVEN BETTER... - Understanding of technical roles and the ability to assess technical talent is a plus. - Proficiency working with Ashby (ATS). OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle. Responsibilities: Collection and elaboration of business requirements from customers, partners, external community, and internal users. Organization and prioritization of requirements in the company's information resources. Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources. Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner. Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions. Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics. Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements. Implementing product functionality using the platform's No-code tools. Organizing and conducting training sessions for company employees on the features of new releases. Skills & Qualifications: 3+ years of experience as a Product Manager or Product Owner. Hands-on experience with AI technologies and no-code platforms. Deep understanding of the data management and web technologies. Developer or system analyst background would be beneficial Expertise in product concept development. Proficiency in collaborating and integrating with technology partners to deliver joint products. Experience in collaborating with a team on application architecture and making informed architectural decisions. Profound understanding of the software development lifecycle. Competence in analyzing the IT solutions market and understanding user needs and expectations. Practical experience with the capability and willingness to work at both strategic and detailed requirement levels. Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications. Proficiency in English and Ukrainian languages. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:  We are looking for a highly skilled and motivated Technical Product Owner to join our Core team. This role focuses on working with the core of our product, ensuring scalability, performance optimization, and overall system efficiency. The ideal candidate is a visionary leader with a strong understanding of market trends, a technical background, and expertise in managing the full product development lifecycle. Responsibilities:Collection and elaboration of business requirements from customers, partners, external community, and internal users.Organization and prioritization of requirements in the company's information resources.Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources.Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner.Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics.Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements.Implementing product functionality using the platform's No-code tools.Organizing and conducting training sessions for company employees on the features of new releases. Skills & Qualifications:3+ years of experience as a Product Manager or Product Owner.Hands-on experience with AI technologies and no-code platforms.Deep understanding of the data management and web technologies.Developer or system analyst background would be beneficialExpertise in product concept development.Proficiency in collaborating and integrating with technology partners to deliver joint products.Experience in collaborating with a team on application architecture and making informed architectural decisions.Profound understanding of the software development lifecycle.Competence in analyzing the IT solutions market and understanding user needs and expectations.Practical experience with the capability and willingness to work at both strategic and detailed requirement levels.Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications.Proficiency in English languages.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Responsibilities: Collection and elaboration of business requirements from customers, partners, external community, and internal users. Organization and prioritization of requirements in the company's information resources. Definition and defense of concepts: this includes grouping and detailing business requirements, developing a strategy for market introduction, creating mockups, collaborating on UX and UI design (in conjunction with UI designers), producing presentation materials, drafting user stories, and assigning tasks to technical writers to elaborate on the functionality within both internal and public-facing company resources. Conducting market research: this involves competitor analysis, seeking and assessing potential integration solutions, and reviewing reports from global analytical agencies like Forrester and Gartner. Leading SCRUM activities with development teams: this includes Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions. Collaborating with the Scrum Master to enhance team efficiency, as well as establishing and monitoring team metrics. Offering consultations for internal staff, customers, and partners on system adjustments to meet business requirements. Implementing product functionality using the platform's No-code tools. Organizing and conducting training sessions for company employees on the features of new releases. Skills & Qualifications: 3+ years of experience as a Product Manager or Product Owner. Hands-on experience with AI technologies and no-code platforms. Deep understanding of the data management and web technologies. Developer or system analyst background would be beneficial Expertise in product concept development. Proficiency in collaborating and integrating with technology partners to deliver joint products. Experience in collaborating with a team on application architecture and making informed architectural decisions. Profound understanding of the software development lifecycle. Competence in analyzing the IT solutions market and understanding user needs and expectations. Practical experience with the capability and willingness to work at both strategic and detailed requirement levels. Strong comprehension of technologies and methodologies essential for constructing highly available and high-performance web applications. Proficiency in English and Ukrainian languages. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Australia Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments. In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems. This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission. Why This Role Matters Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives. Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk. Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned. Where applicable or necessary, sign off on conducted risk assessments. Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis. Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Prepare psychological reports, risk summaries, and other clinical documentation as required Requirements Qualifications Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA) 1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings Fluent communication skills in your native language; proficiency in additional languages is a plus Experience managing high-risk situations, including those at risk of suicide or in acute crisis Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case Experience in clinical assessment, psychological report writing, and risk documentation Preferred Qualifications Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention Proficiency in multiple languages

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We are looking for a Senior AI Engineer with strong LLM and product engineering experience to join our AI Platform team and help ship the AI-driven features across our app — including personalized in-app content recommendations, conversational AI-powered insights, and AI-generated mobile push notifications. You will focus on the product-facing behavior of our GenAI features (relevance, quality, latency, and safety), using the platform’s judges, fine-tuning pipelines, and evaluation tools, and contributing to infrastructure work (Databricks, AWS, Terraform) as initiatives require it. What you’ll do Feature development: build and ship LLM-powered product features, including AI-generated mobile push notifications, personalized in-app content recommendations and custom user journeys, and conversational AI-powered insights — including structured output such as charts and widgets Latency and UX: reduce perceived and actual response latency through streaming, pregeneration, and inference-time tradeoffs, working closely with product and design on how AI output is experienced by users Prompt and model behavior: iterate on prompt design and calibration, use fine-tuned health-domain models (Llama, Gemma, MedGemma) where relevant, and work with the Judge-as-a-Service ecosystem to keep outputs safe and high quality Experimentation: help enable A/B testing for model and prompt changes, using evaluation gates to ship safely and measure impact Data and evaluation: contribute to synthetic Q&A generation, golden test sets, and evaluation dataset design that supports the features you’re building Infrastructure: contribute to Databricks, AWS (EKS), Terraform, or CI/CD work as initiatives require it Cross-functional impact: collaborate with Product, Security, Analytics, and Medical teams, and engage with technology partners (Databricks, Google, OpenAI, Anthropic, AWS) on pre-release capabilities relevant to your features Experience and skills Must have: 7+ years of software engineering, with recent hands-on experience building product features backed by LLMs experience with at least one of: prompt engineering, LLM evaluation, fine-tuning, or model serving strong Python, and comfort working with APIs/SDKs that wrap LLM calls, prompt templates, and structured outputs product sensibility: a track record of shipping user-facing features, with attention to latency, tone, and quality of AI output as experienced by end users comfort picking up new infrastructure tools (Databricks, AWS, Terraform, GitHub Actions) as needed — deep prior expertise not required Nice to have: LLM evaluation frameworks (judges, graders, calibration methodology) or fine-tuning techniques (LoRA, RLHF/DPO, model distillation) prompt optimisation frameworks (DSPy or similar) feature stores or personalization/ranking experience (relevant to in-app content recommendation work) healthcare, regulated-industry, or safety-critical AI systems experience data engineering fundamentals (Spark, Delta tables, Parquet) #LI-KP1 #LI-Hybrid Annual Salary Range (ranges may vary based on skills and experience) £120,000 — £180,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: Dubai, United Arab Emirates; London, United Kingdom; Paris, France AHS, a prestigious real estate company, is seeking an exceptional Traveling/House Butler to join our elite team. In this role, you will provide outstanding personal service to our high-profile clients while traveling both domestically and internationally. Your duties will encompass everything from managing travel logistics to delivering personalized service, ensuring that every aspect of our clients’ experiences is seamless and luxurious. Responsibilities Coordinate and manage all aspects of travel itineraries, including flights, accommodations, and transportation. Anticipate the needs of clients before, during, and after travel, providing personalized assistance and support. Ensure all travel arrangements are executed flawlessly, with attention to detail and a focus on client preferences. Provide exemplary butler service, including meal preparation, dining arrangements, and personal shopping. Assist with wardrobe management, packing, unpacking, and garment care. Handle administrative tasks such as scheduling, reservations, and correspondence. Act as a primary point of contact for clients, addressing inquiries and requests with professionalism. Ensure confidentiality and discretion in all interactions with clients. Maintain a high standard of presentation and service, representing the company’s values and dedication to client satisfaction. Requirements 5+ years of experience as a Butler or Traveling Butler serving ultra-luxury or high-profile clients, such as private principals, VIP households, or premium hospitality guests Direct experience supporting high-profile principals or serving as the main point of contact for demanding clients, such as VIP households, executive principals, or private family offices Ability to travel frequently, including internationally or across multiple countries, and adapt to varying schedules Valid passport and clean driving license Proficiency in English; additional languages are a plus Flexibility in working hours, including weekends, holidays, on-call last-minute travel changes, and overnight availability as needed

Location: NYC or Remote Workplace: remote Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.   Reporting to the Security Engineering Director, the Staff Security Engineer will act as technical lead of the Olo Security Blue Team and work on security defences that allow our systems to keep running while protecting the data of our clients and their customers.   Additionally, you will help in the identification and prioritization of future project initiatives based on risk and execute on cross-functional projects with a high degree of ownership and excellence, all while actively mentoring other team members and elevating the collective team’s capabilities and skill sets. If you are passionate about reducing risk while supporting innovation we encourage you to apply!   You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC. What You'll Do Guide and coach Olo’s Blue Team on Information Protection, Incident Detection and Response and Service Delivery. You will provide strategic and technical oversight to the team and the program. Technically lead a team of security engineers and analysts who hunt, detect, and respond to internal and external threats. Collaborate with customers and partners to strengthen their security posture. Drive ongoing optimizations by implementing new technologies, replacing technologies, addressing evolving threats, scaling practices and automating security activities. Ultimately you will keep team member and customers data safe by identifying and mitigating vulnerabilities and risks by providing actionable guidance to product teams. Information Protection Lead Olo’s Information Protection program including the selection, testing, implementation and maintenance of security tools and services, security awareness, service provider management and the ongoing testing of those controls. Oversee Vulnerability Management program including vulnerability assessments, risk scoring and vulnerability resolution. Oversee Threat Hunting program to detect and mitigate advanced threats. Manage non-event driven security reviews, including concept reviews, design reviews, patching, firewall rules and system configuration checks. Apply Web application and API security principles and techniques, such as zero trust, RBAC, authentication, authorization, auditing, rate limiting, challenges, etc., to protect our cloud-based services from unauthorized access and abuse. Incident Detection and Response Oversee Incident Detection and Response program including ownership of incident response processes, tools and services and the ongoing continuous improvement of those controls. Coordinate the detection and response to attacks through all incident phases. Ensure incident reports are accurate, detailed and relevant. Monitor, detect, and remediate misconfigurations and security risks across our cloud environments. Participate in a 24/7 on-call rotation. Security Services Oversee Security Services program including security support requests, risk assessments, vendor assessments, PCI and SOC audit support and service provider management. What We'll Expect from You 5+ years of Security Engineering, Security Operations or Security Architecture experience. CISSP, GCIH or similar certification preferred. Experience acting as technical lead to distributed teams consisting largely of remote engineers. Experience complying with PCI-DSS and other compliance and regulatory standards. Experience with attacker tactics, techniques and procedures. Knowledge of information technology, evolving threats, attack patterns, incident response and cyber security standards. Experience developing and leading incident response, remediation and mitigation activities, and providing status updates and reports. Experience analyzing security events to discern events that qualify as a legitimate security incident as opposed to non-incidents (ie. incident investigation, implementing countermeasures, and conducting incident response). Deep understanding of operating system, networking and application concepts. Experience hardening Windows, MacOS, Linux Containers and Kubernetes. Familiarity with AWS security best practices and Infrastructure-as-Code. Experience deploying and maintaining security technologies. (e.g. Access Proxies, API Gateway, Anti-Malware, Application Control, Cloud Security Posture, Data Leak Prevention, Data Mapping, Endpoint Detection & Response, Intrusion Detection System, File Integrity Monitoring, Firewalls, Mobile Device Management, Multi Factor Authentication, SIEM, Static Inspection, Vulnerability Assessment, Web Proxies, WAF and Zero Trust). Adept at working with internal Product & Engineering, Legal, People & Culture, Finance and GTM teams and external partners, auditors and customers. Ability to work during critical incidents or to support coverage requirements. About Olo   Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.   We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters.   We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!   Our best estimate of the compensation range for this opportunity is $161,000-$220,000 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.   We encourage you to apply!   At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.   All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, colour, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.    California Residents: CCPA notice

Location: Remote, APAC ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Resolve Technical Issues: Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide Consultative Advice: Offer proactive guidance to optimize workloads, avoid common pitfalls, and provide tailored advice to our most advanced users. - Bridge the Gap to Engineering: Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. - Investigate Deeply: Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate Effectively: Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations. - Drive Product Improvement: Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself. - Mentor and Lead: Mentor junior team members and help raise the overall bar for support quality. YOU MIGHT BE A GOOD FIT IF - Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or similar roles. - Postgres Expertise: You know PostgreSQL deeply—including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - Query Optimization: You’re strong in high-performance SQL and query optimization. - Troubleshooting Skills: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior. - Migration Knowledge: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - Technical Stack: You have hands-on experience with cloud hosting providers like AWS and are comfortable in terminal/Linux environments. - Operational Mindset: You thrive in high-volume situations and can form and test assumptions quickly. TIMEZONES & LOGISTICS - Type: Full-time position. - Location: This role requires a location within APAC time zones (we do not believe in the sustainability of overnight shifts). WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, EMEA ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users. - Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. - Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations. - Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself. - Mentor junior team members and help raise the overall bar for support quality. YOU MIGHT BE A GOOD FIT IF - Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field. - Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - Performance: You’re strong in high-performance SQL and query optimization. - Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior. - Technical Skills: * You can debug Edge Functions when failures get tricky. - You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - You have hands-on experience with cloud hosting providers like AWS. - You’re comfortable in terminal and Linux environments. - Mindset: You thrive in high-volume situations and can form and test assumptions quickly. TIMEZONES & LOGISTICS - Status: Full-time position. - Location: Required residency/location within EMEA time zones (we do not believe in the sustainability of overnight shifts). WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Remote, AMER Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We’re looking for an experienced Database Support Engineer to join our Support Team and help developers unblock complex issues, build more reliably, and get the most out of the Supabase platform. You’ll work closely with customers and engineering, helping us improve product quality and developer experience based on real-world usage. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR In this role, you’ll: - Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. - Provide consultative, proactive advice to optimize workloads, avoid common pitfalls, and offer tailored advice to our most advanced users. - Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering with solid reproduction steps. - Ask smart, targeted questions that turn incomplete reports into actionable cases. - Communicate clearly and empathetically with users of all levels—especially during high-impact or time-sensitive situations. - Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself. - Mentor junior team members and help raise the overall bar for support quality. YOU MIGHT BE A GOOD FIT IF - Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field. - Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals. - Performance: You’re strong in high-performance SQL and query optimization. - Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns. - Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky. - Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely. - Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS. - Technical Environment: You’re comfortable in terminal and Linux environments. - Mindset: You thrive in high-volume situations and can form/test assumptions quickly. TIMEZONES & LOGISTICS - Role: Full-time position. - Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts). WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for applied scientists with a Machine Learning and Artificial Intelligence background to build AI technologies and make Figma products more magical.. You will be driving fundamental and applied research in this area. You will be combining industry best practices and a first-principles approach to design and build AI/ML models and systems to  improve Figma’s products. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: You will be driving fundamental and applied research in AI. You will explore the boundaries of what is possible with the current technology set to build best in class models for Figma’s domains You will be combining industry best practices and a first-principles approach to build cutting edge Generative AI models, using techniques like Supervised Finetuning (SFT), Reinforcement Learning (RL), prompt improvements and synthetic data generation Work in concert with product and infrastructure engineers to improve Figma’s products through AI powered features Collaborate closely with product managers and engineers to transform user feedback into requirements for AI systems Build evaluation systems to measure and improve quality of AI features in Figma products We'd love to hear from you if you have: Extensive experience in building generative AI features through prompt engineering, and fine tuning models in production environments Experience working on deep learning and generative AI frameworks like PyTorch, JAX, HuggingFace etc Experience training LLMs with Reinforcement Learning techniques such as preference-based RL (DPO, PPO) and/or RL with verifiable rewards (RLVR) such as GRPO/DAPO. Experience with RL from execution feedback for Coding, and RL with non-verifiable rewards will be a plus 4+ years in Generative AI, and 6+ years of experience in one or more of the following areas: machine learning, natural language processing/understanding, computer vision Strong software engineering skills with 5+ years of experience in programming languages (Python, C++, Java or R) Experience communicating and working across functions to drive solutions While not required, It’s an added plus if you also have: Proven track record of planning multi-year roadmap in which shorter-term projects ladder to the long-term vision Experience in mentoring/influencing senior engineers across organizations Expertise working on large scale and distributed AI training At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Munich Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. WHAT YOU'LL BRING - 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Munich Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Munich Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Batumi Workplace: remote CSM Georgia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATION Responsible for the safe cargo operations and maintenance of the vessel. Holder of valid COC (STCW Reg II/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Fluent in written and spoken English language. Experience with multicultural working environment. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 4 months in Rank with the same type/size of vessel. Experience onboard same vessel tonnage is mandatory. Experience in Steam Turbines cargo pump system is recommended. Experience with Crude Oil and STS cargo operations. Experience in trading area USA and Australia is recommended.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.

Location: Jakarta Workplace: remote CSM Indonesia is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.    JOB DESCRIPTION & QUALIFICATION   Assists senior engineers in the operation and maintenance of engine room machinery Responsible for safe operation of auxiliary engines, compressors, purifiers, and boilers as assigned Keeps assigned engine room watch and monitors machinery performance Carries out routine maintenance and repairs under the PMS Ensures engine room safety, cleanliness, and compliance with SMS Assists in bunkering, machinery inspections, and emergency drills Maintains engine room logs and records as required Holder of valid COC (STCW Reg III/1) with verification. Holder of valid STCW certifications required for the position. Experience with multicultural working environment Good communication skills Safety culture and mindset   VESSEL'S SPECIFIC REQUIREMENTS   Minimum experience requirements: 8 months in Rank with the same type/size of vessel. Experience in trading area USA and Australia is recommended Supramax size vessels experience is required.   CONTRACT TERMS & CONDITIONS   Contract Duration [6 months +/- 1 months] Contract Benefit: competitive salary Terms and condition as per CBA applicable Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement. JOB DESCRIPTION & QUALIFICATIONS   Overall, in charge of engine room operations and maintenance of all machinery Ensure safe, efficient operation of main engine, auxiliaries, and electrical systems Plan and execute preventive maintenance and repairs Monitor fuel consumption, lube oil, and engine performance Lead and manage engine crew, assign duties, and conduct training Ensure compliance with safety, environmental, and regulatory requirements Experience in repairs and dry docking is required Experience with a multicultural working environment. Holder of a valid COC (STWC Reg III/2) with verification. Holder of valid STCW certifications required for the position. Good communication and leadership skills. Effective English communication. Safety culture and mindset.   VESSEL'S SPECIFIC REQUIREMENTS   Minimum Experience in Rank 4 months with Engine type (Electronic ME-B or RT Flex of output 8000kw and above) Experience with electronic engines is an advantage Experience with cargo gear [deck Crane NMF 320MT SWL] Trading area [USA, Australia]    CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary Terms and condition as per CBA applicable Rejoining Bonus Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date.   Looking forward to welcoming you in the Columbia Group Family.

Location: Rijeka Workplace: remote CSM Rijeka is looking for self-motivated and skilled seafarers to join Cruise fleet of Columbia Shipmanagement.   JOB DESCRIPTION & QUALIFICATION   Overall ship's command and responsibility to ensure safety of crew, passengers and environmental protection. Responsible for the occupational health, safety and welfare of the crew, and the safety of passengers;  Responsible for the compliance with the International regulations and company safe practices and policies. Ensure that all Officers and Crew are familiar with the Company's Management System. Ensure that a robust Safety & Health culture and Environmental and Energy Efficiency awareness is encouraged and maintained To be in possession of : Valid COC (STCW Reg II/2) with verification. Valid STCW certifications required for the position. Excellent knowledge of ISM Code, SOLAS, MARPOL, and other maritime regulations Excellent leadership, interpersonal, and crisis management skills Advanced English level; additional languages are an asset and recommended. Safety culture and mindset. Experience with multicultural working environment.   VESSEL'S SPECIFIC REQUIREMENTS   Substantial experience as Captain or Staff Captain on large cruise ships, with Azipod propulsion systems Experience in worldwide itinerary.   CONTRACT TERMS & CONDITIONS   Contract Duration [4 months +/- 1 months] Contract Benefit: Competitive salary  Terms and condition as per CBA applicable Bonus Scheme Free Internet onboard and wellbeing support   You may include with your application any reference, specific job qualification, and your availability date. Looking forward to welcoming you in the Columbia Group Family.