Location: Lilongwe
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role overview:
GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomized trial on unconditional cash.
The Admin. Operations Manager runs the administrative engine of the country office. They are accountable for the functions every team depends on but few see: vendor and casual labour payments, petty cash, office premises and security oversight, field and office assets management, transport and logistics, visitor coordination, and regulatory compliance. When these work, programs move. When they slip, the cost lands on recipients, staff and vendors alike.
The Admin. Operations Manager is a people manager first. They lead a cross-site team of associates and support staff, and they are expected to build capability, not just allocate tasks. They work in close partnership with the Procurement & Warehousing Manager, with Finance on payments and reconciliations, and with the Programs team on the logistics that field operations require. They advise the Operations Director and Country Director on administrative planning, budget and process improvement.
Responsibilities:
Payments, petty cash and expense management
Own the end-to-end payment cycle for vendors, contractors and casual labour: validate invoice and timesheet authenticity, match each to goods or services actually received, assemble the full documentation pack, check the ledger for duplicates, and submit through the agreed payment request workflow.
Hold the team to a standing target of no overdue supplier invoices.
Apply the correct withholding and statutory tax treatment to each payment, and share filing proof with the payments team.
Follow payments through to settlement with Finance, maintain the payables tracker, and reconcile vendor accounts and payment discrepancies.
Run the petty cash cycle end to end — float request, retirement with receipts and memo, review and complete documentation — and produce the month-end cash count certificate.
Train staff across the country office on the payment and expense systems and on documenting expenditure correctly.
Office premises, facilities and security
Oversee upkeep of the country and field offices, liaising with landlords on maintenance, and maintain the utilities, connectivity and supplies the office needs to operate without interruption.
Scope and secure field office locations as programs require, furnish them to standard within the agreed lead time, and manage relocation and closure.
Manage office access and guard services, holding providers to the agreed scope of service.
Act as the office focal point for day-to-day safety and security practice, and escalate incidents in line with policy.
Provide and maintain a safe work environment, including adequate first aid facilities and protective equipment for field staff, as per GD standards or national regulations.
Office and field asset management
Maintain a complete register of office and field assets — equipment, furniture, IT hardware and general supplies — updated monthly with new purchases, movements and disposals, with all assets tagged, allocated and tracked.
Conduct quarterly asset verification against the register and report exceptions.
Enforce staff protocols on handling and safe storage of GD property, and recover and reallocate assets when staff exit or projects close.
Forecast asset replacement, run the annual disposal cycle, and manage disposal of obsolete, damaged, lost or stolen assets with the required documentation and approvals.
Procure and maintain insurance coverage for office assets and vehicles, and manage claims.
Transport, logistics and visitor coordination
Oversee the office vehicle fleet and the Logistics Officers who operate it, including scheduling, maintenance, fuel management and cost control against the field transport budget.
Coordinate staff travel — flights, accommodation and ground transport — and oversee logistics for high-priority visitors.
Lead on visas and permits for GiveDirectly visitors and employees, and prepare supporting and invitation letters for visa applications.
Coordinate transport of materials and staff to field locations.
Support office functions and team events, including retreats and field-site logistics.
Team leadership and capability building
Lead the administration team across the country office and every field base: coordination, prioritisation, coaching, and quality assurance of deliverables.
Supervise office facilities and support staff — cleaners, catering staff and Logistics Officers — to maintain an orderly and functional office.
Hire, onboard and performance-manage direct reports, including verifying timesheets, leave and attendance.
Complete Quarterly Development Discussions (QDDs) for all direct reports on the global performance cycle, using them to set development goals and track progress.
Ensure SOPs and templates are in place, understood and used consistently across all sites.
Enable rapid scale-up: for each new field office, recruit and orient the Field Admin Associate, cleaners and transport support needed for the site to open on time.
Systems, risk and compliance
Improve back-office systems — payments workflow, records, office administration — so they support delivery at scale rather than constraining it.
Assess resource and capacity gaps across the administration function on an ongoing basis and plan ahead to fill them.
Maintain compliance with GiveDirectly policy, donor requirements, the code of conduct and Malawian regulation, implementing preventive controls and fixing process weaknesses before they become findings.
Build expertise within the team on the national and local regulatory environment and compliance requirements.
Support Finance and Internal Audit through review processes, providing payment and asset documentation, reconciling discrepancies and closing out findings.
Lead development of the annual administration budget under the guidance of the Operations Director, review actual against planned spend, and flag variances early.
Advise the Operations Director and Country Director on administrative planning and process improvement.
Desired qualifications:
5-7 years of work experience in office administration, operations or business support roles, including experience owning a payments or financial administration function.
Bachelors/Masters in business administration, management or a relevant field.
Strong alignment with GD values, and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Experienced people manager with demonstrated ability to deliver results through others and set up strong management processes, ideally across multiple sites.
Sound working knowledge of payment processing, invoice validation, statutory tax treatment and basic financial controls.
Exceptional ability to logic through complex operational questions & run robust analyses to inform management and programming decisions.
Exceptional written & verbal communication skills to be deployed for a range of audiences (field teams, local and global leadership teams, regulatory authorities, service providers etc.).
Excellent interpersonal skills and a collaborative management style.
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant "learning by doing".
Fluency in English and Chichewa, and willingness to travel to field sites within Malawi.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Responsibilities Support end-to-end implementation of AxiomSL regulatory reporting solutions, from requirements analysis through configuration, testing and deployment. Analyse regulatory and business requirements and translate them into appropriate AxiomSL solution configurations.
Location: Home Based - Americas; Home based - EMEA; Office Based - London, UK
We are hiring for the
Head of Financial Planning & Analysis
, to lead the global FP&A Teams and be a leader within the wider finance team. You will play a key part leading our monthly business reviews and forecasting, annual planning, and continuously drive cross-functional business alignment, as well as develop the long term roadmap for the FP&A team. Our ideal candidate is a highly analytical independent thinker, who has a proven record of leading a team to use data analysis to advise on critical financial, commercial and strategic decisions.
Our business opportunity is significant; we can deliver both infrastructure and business applications to the enterprise market. As companies refresh their data centers, our goal is to be the platform for cloud and apps. As they re-architect their business applications to embrace open source, our goal is to deliver the majority of their databases, analytics, messaging, publishing, identity, security, workflow... everything that is open source. We are committed to do that at the most efficient price points possible to drive down the total cost of IT, but this is nevertheless a significant global market, and our ambition is to be counted among the most valued software suppliers to the Global 10,000.
Location:
This is a remote role in AMER or EMEA time zones, with the option to be based in our London office.
The role entails
Develop executive reporting dashboards and documents including Board reporting, monthly financial results and other management presentations
Analyse & Report monthly results, leading indicators and KPIs to support monthly forecasting and annual plan attainment
Provide commercial analysis, develop growth targets, and evaluate strategic initiatives
Work with product managers to produce, aggregate, and distribute both market insights and competitive intelligence
Manage financial models, including budgeting, forecasting, and long range planning
Drive improvements in data analysis, and determine the appropriate processes, methodologies, and modeling techniques to deliver insights.
Partner with Accounting and Investor Relations to support month end close, flux review processes, and financial reporting
Drive multi-functional change projects designed to enhance systems, processes, and data accuracy
Play a key role in preparation of critical public financial documents to support an IPO process, including supporting the production of investor materials and public filings
Guide the annual FP&A activity calendar to provide decision support to the executive team
Mentor colleagues within the FP&A team, as well as peer teams
Control costs via methodical reviews of department spend, procurement strategies, and business wide process efficiency
What we are looking for in you
An exceptional academic track record
Experience and a deeply rooted passion to lead successful team members, and aid in their career growth
Have operated in a high growth, multi currency/geography technology business with a mixed go-to-market motion
Strong problem-solving and analytical abilities
Highest ethical standards, integrity, authenticity, credibility, and character
Curiosity and willingness to work on a wide range of projects
Proficiency in spreadsheets, financial modeling, and BI tools
Understanding of core accounting principles
Professional written and spoken English
Excellent interpersonal skills, curiosity, flexibility, and accountability
Passionate, thoughtful, and self-motivated
Result-oriented, with a personal drive to meet and exceed commitments
International travel 2-4 times a year for company events up to two weeks long
Nice-to-have skills
MBA or equivalent combination of professional certifications and experience
Previous experience as a subject matter expert in Financial Planning & Analysis
Experience with Business Intelligence reporting, CRM and ERP systems
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Firebase, Crashlytics, DataDog), and strong understanding of mobile stability issues: crashes, ANRs, and freezes Proven experience building or owning a mobile QA automation framework (e.g.
As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.
Responsibilities Partner with Product Managers and Engineers throughout product discovery, from identifying problems and opportunities to defining and validating solutions. Translate user feedback, business goals, product requirements, and technical constraints into thoughtful product improvements.
🔵Administer Windows and Linux infrastructure, workstations and open-source services. 🔵Manage identity, access permissions and device configuration, including mobile device management (MDM).
Location: Zomba
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
This role is based in Zomba. The Safeguarding AFM is expected to spend significant time doing field visits in Phalombe.
About this role
The Safeguarding Associate Field Manager ensures that GiveDirectly’s activities are planned and delivered in ways that prevent abuse. They also support appropriate and timely responses to safeguarding concerns. The role will primarily be based in the field, working closely with field staff and communities to identify and reduce safeguarding risks, promote safe behaviours, and strengthen confidence in our reporting pathways. The Safeguarding AFM supports the Safeguarding FM in contributing safeguarding input to operational decision making, guides effective case handling and escalation, and monitors and supports teams to apply best safeguarding practice consistently. This position upholds high safeguarding standards, reinforces trust, and ensures that all aspects of work protect the dignity and rights of recipients.
Reports to:
Safeguarding Field Manager
Level
: Associate Field Manager
Travel Requirement:
Regular travel required to conduct field visits in Phalombe
What you’ll do:
Direct engagement with communities, recipients, and staff in order to identify safeguarding risks and take early action to prevent abuse.
Receive, document, and support responses to safeguarding concerns in line with our case management protocol by using survivor centred practice and established escalation pathways.
Conduct Safeguarding investigations as needed, focusing on recipient/ field-based concerns.
Support in developing and maintaining a network of safeguarding focal points to strengthen localised and collaborative risk identification and promote safeguarding best practice.
Contribute safeguarding expertise to planning, design, and delivery to ensure that GiveDirectly’s activities remain safe, inclusive, and respectful.
Support in delivering ongoing safeguarding training and sensitisation sessions for staff and partners, and support teams to apply best safeguarding practice consistently and promote safe behaviours.
Represent safeguarding needs in field operations and maintain trusted relationships with local leaders, partners, and community actors.
Monitor safeguarding trends and incidents, prepare self assessments and routine reports, and escalate and address gaps in safeguarding practices appropriately.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: Professional fluency in English and Chichewa.
Minimum of 1-2 years experience in safeguarding, protection, community development, social work, or related operational roles, with a strong understanding of risks affecting development or humanitarian programmes.
Strong judgement and the ability to take timely and appropriate action in sensitive or complex safeguarding situations.
Confidence in identifying safeguarding risks across program activities and supporting staff to apply safe planning and safeguarding best practice consistently.
Understanding of and commitment to survivor centred practice, confidentiality, and ethical decision making.
Strong communication, facilitation, and documentation skills, including the ability to explain safeguarding obligations clearly and engage staff and community members respectfully.
High levels of organisation, reliability, and attention to detail when maintaining safeguarding records, logs, and reports.
Ability to work independently in field settings, manage competing priorities, and uphold safeguarding standards with professionalism and integrity.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Our Employee Lifecycle team makes sure every Ramp employee has a great experience, from their first day through their last and through every change in between. As Sr. Analyst, Employee Lifecycle Data, you'll own and look after the employee data behind all of it. You'll keep our Workday data accurate and well structured, and you'll make sure it flows correctly into the systems that depend on it.
This is a new role in its current scope. You'll own employee data changes from start to finish, manage the data structure that shapes our org, and set up reconciliation and error reporting across our integrations. We're looking for someone who gets the details right, finds the root cause when data breaks, and builds processes that scale as Ramp grows.
We're moving to Workday on January 1, and we want this person on board before go-live so they can run our employee data changes from day one.
WHAT YOU'LL DO
Employee data changes
- Process and approve role changes like transfers, promotions, manager and title changes, plus relocations (using our comp calculator for basic geo adjustments and partnering with Global Mobility on more complex moves)
- Own intake and completion of one-off data changes through Serval (our ticketing system) tickets, meeting SLAs and giving employees a clear, helpful experience
- Review and approve data change transactions to protect data quality
- Support internal mobility cycles and position management in Workday (and Ashby)
Bulk changes
- Own bulk data changes from start to finish, including reorgs, comp cycles and mass updates: prepare and validate the data, run the loads and confirm the results
- Build review steps and checklists that make large changes repeatable and low-risk, and partner with HRIS on EIB templates and system-level controls
Data quality, reconciliation and stewardship
- Build and run regular reconciliation between Workday and downstream systems, including benefits providers and international payroll
- Monitor integration errors, find root causes and fix data and process gaps with HRIS, Payroll, Benefits and vendor partners, escalating system or integration fixes to HRIS with clear root-cause analysis
- Define and document data standards, ownership and controls for employee data, and run regular audits to find and fix issues in partnership with HRIS team
- Be the go-to expert on how employee data works at Ramp, and help teammates and partners understand it
WHAT YOU NEED
- 2-5+ years of experience in HR operations, HRIS, or HR data roles
- Experience with data changes in Workday HCM, including the ability to manage employee data throughout the full employee lifecycle - processing employee changes, organizational updates, job changes, and audits.
- A solid understanding of payroll and benefits data, and of how HRIS integrations feed those systems.
- A track record of building reconciliation, audit or error-reporting processes from scratch
- Strong attention to detail, a habit of checking your work before and after changes, and sound judgment with sensitive, confidential employee data
- Advanced Excel/Google Sheets skills for data analysis, validation and reconciliation, plus sound judgment when using AI tools—knowing when to rely on them and when human review is essential
- Clear communication with employees and stakeholders at every level
- A process-improvement mindset: you fix the underlying cause of what breaks repeatedly, and build scalable processes that uphold data standards while enabling the business
NICE TO HAVES
- Experience at a fast-growing company where the org structure changes often
- Experience with Serval, JIRA, or similar service desk tools
- Experience with Workday reporting
- SQL skills
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Execution Planning and Detailed Design of the turnaround scope for the Injection Failure Mitigation Project (IFMP) by NCOC. The project will be carried out offshore at Kashagan.
What you’ll do: Own backend architecture across two large-scale microservice platforms (30+ and 25+ services) — from system design and API contracts to data flow and inter-service communication. Drive performance and scalability — identify bottlenecks, design caching strategies, optimize database queries, and ensure the platform handles growing load.
You will build the pipelines, internal tools, and agents that decide which companies we go after, how we reach them, and what our sellers see when they open their laptop in the morning. Most of what a sales ops team used to do by hand is now something you can write software to do.
Own the technical strategy and long-term architecture for Smartsheet’s financial systems ecosystem across ERP, procurement, financial planning, payments, billing, tax, revenue processes, integrations, data, automation, and AI.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry’s AI capabilities span infrastructure, product features, design, and data ingestion. We’re hiring a Senior Technical Program Manager to connect this work across teams, helping them make decisions, manage dependencies, and deliver a cohesive product experience.
Our AI/ML team is building a modular platform for model routing, agent execution, and evaluations. Issues Platform owns customer-facing experiences such as issue details, activity feeds, and notifications. Product Design shapes how these experiences work together, while Ingest provides the underlying data pipeline.
You’ll lead the program across these teams: clarifying ownership, sequencing work, managing integration risks, and coordinating release readiness. You’ll partner with team leads to connect their plans and resolve gaps between roadmaps.
You’ll also improve how engineering changes reach teams across Engineering, Product, and Design, along with Documentation and Support. Your goal is a lightweight process giving partners the information and preparation time they need before changes reach customers.
You’ll join an early TPM team and help shape how the function works at Sentry. Success means helping teams deliver together through technical judgment, clear communication, and practical coordination.
This role is based in San Francisco, with three days per week in the office.
WHAT YOU’LL DO
AI DELIVERY
- Connect roadmaps across AI/ML, Issues Platform, Product Design, and Ingest into a shared delivery plan.
- Sequence platform capabilities, product features, and design work so teams address dependencies before they delay a release.
- Help teams assign accountable owners, resolve open decisions, and communicate commitments.
- Partner with engineering and product owners to define release readiness, including evaluation results, staged rollouts, eligibility, and access requirements.
- Bring ingestion and reliability dependencies into roadmap discussions so teams understand the risks behind delivery commitments.
- Drive risk mitigation with clear owners, contingency plans, and timely escalation.
- Give teams and leadership an accurate view of progress, dependencies, decisions, and risks.
CHANGE READINESS
- Build a lightweight process for identifying changes affecting other teams, notifying partners, and confirming readiness before release.
- Include documentation and support preparation in delivery planning, starting with AI features.
- Establish concise updates showing what is changing, when, and who needs to act.
- Review communication and readiness gaps with the teams involved, then improve the process.
- Keep the effort proportional to the change and remove steps which don’t improve delivery.
HOW YOU WORK
- You help teams bring structure to complex programs with unclear ownership or no established process.
- You listen to different perspectives, make tradeoffs visible, and help teams resolve competing priorities.
- You engage with technical details and connect architectural decisions to delivery risks and product outcomes.
- You raise risks early, propose practical responses, and follow through.
- You adapt processes to teams’ needs and simplify them when the value is unclear.
- You respect team ownership while helping cross-team decisions reach resolution.
- You share information clearly so partners have the context they need to contribute.
QUALIFICATIONS
- Experience leading complex technical programs from problem definition through launch.
- Experience coordinating delivery across multiple engineering teams with separate roadmaps and leadership.
- Technical understanding to review design proposals, discuss architectural tradeoffs with engineers, and identify integration risks and downstream effects.
- A track record of managing dependencies, driving risk mitigation, and adapting plans as conditions change.
- Experience creating or improving processes which teams adopted and sustained.
- Clear written communication, including program updates, decision records, and escalations with explicit next steps.
- Experience building alignment across engineering, product, and design through sound judgment and follow-through.
Relevant experience might come from technical program management, software engineering, or another role involving ownership of cross-team technical delivery.
PREFERRED EXPERIENCE
- Shipping AI/ML or LLM-backed features, including evaluations, quality checks, and staged rollouts.
- Partnering with product design to coordinate design and engineering work.
- Working with data pipelines, ingestion, or streaming infrastructure.
- Building developer tools or technical B2B products.
- Improving release communication across engineering, documentation, and support.
Experience in every preferred area is not required.
TEAM PRINCIPLES
- Make work visible. Keep plans, ownership, decisions, and next steps clear and current.
- Raise risks early. Give teams time to respond before delivery is affected.
- Reduce friction. Build practices which help teams get work done.
- Respect ownership. Support informed decisions and help accountable owners resolve open questions.
- Keep partners informed. Communicate changes to scope, timing, and readiness before they affect others.
The base salary range Sentry reasonably expects to pay for this position is $150,000 to $240,000 USD. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
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The Role We're looking for a highly technical, detail-oriented QA Engineer to lead quality across our government products, billing product, and the products we sell to childcare providers. You'll bring the technical depth to understand complex systems and the attention to detail to catch problems before our customers do.
ОфисleadSan Francisco
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72
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About the role You are an architect for quality with the vision to define and build QA processes for any sort of app. You can work at any company in the world, but you choose us because you want to use your versatility and "nose for bugs" to solve new and interesting challenges.
Responsibilities Analyze requirements and acceptance criteria before development starts, and raise the ambiguities and edge cases that are cheaper to find at that stage. Design, document, and maintain test cases and test plans, keeping them traceable from requirement to case to result to defect.
Resolve employee tickets through our help desk, leveraging AI powered support tooling to triage, troubleshoot, and close issues efficiently. Make our AI powered tooling even better by documenting common issues, fixes, and processes to build out our internal knowledge base.
ГибридBuenos Aires
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headHome Based - Americas; Home based - EMEA; Office Based - London, UK
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