Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion.
You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.
EXAMPLE INITIATIVES
Recent and upcoming work in this area:
- Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies
- Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials
- Agent credentials that grant an agent exactly the access it needs for the given task and nothing more
- Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies
- Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access
RESPONSIBILITIES
- Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration.
- Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves.
- Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions.
- Establish engineering practices for quality, security, observability, and operational ownership.
- Provide technical leadership and mentorship as the team grows.
REQUIREMENTS
- 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users.
- Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter.
- Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.
NICE TO HAVE
- Experience with Python and Go.
- Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept.
- Working knowledge of OAuth, OIDC, and SCIM at the protocol level.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
ГибридSan Francisco; Toronto; New York; Montreal; Seattle
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role:
As the Marketing Strategy and Operations Senior Manager, you will be the strategic right-hand implementer to the VP of Marketing. You will design and operate the marketing operating system that unlocks coordination and scale across the marketing ecosystem (content, media, social, paid, ambassadors, web, campaigns, automation).
In this role you will not just create plans and processes but you will also own specific key initiatives providing hands-on support building, testing, and scaling new bets. You will draw on a deep understanding of B2B and B2C marketing tactics and channels.
The role is scoped so you will spend 40% of your time on special marketing projects flexing to the areas that require resources and expertise.
Another 40% will be spent on marketing ops or building the system the team runs on (ways of working, OKR setting, weekly staff meeting, coordination with other teams, retros, etc).
Finally, 20% of your time will be spent on Chief of Staff-style work supporting the VP in thinking about marketing strategy, and articulating that vision and progress to the broader organization.
Level:
Senior Manager
Reports To:
VP of Marketing
Location:
At this stage of GiveDirectly’s growth and scale, we’re prioritizing hiring in the countries below, where we can employ you through a GD entity or an established employer of record: Cameroon, Canada, Colombia, DRC, Germany, Ghana, Kenya, Malawi, Mozambique, Netherlands, Nigeria, Poland, Portugal, Rwanda, South Africa, Spain, Turkey, Uganda, United Kingdom, and United States. This list reflects where our employment infrastructure is established today, and may evolve as we grow. If you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back.
Please note that we are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Travel Requirement:
Must be able to travel ~2–5 times per year to one of our countries of operation for team retreats, meetings, field visits.
What you’ll do:
Marketing special projects and strategic initiatives 40%
Lead complex cross-functional marketing projects from problem definition through design, launch, test, iteration, and scale while measuring qual and quant impact
Support marketing teams who need extra capacity or expertise in high priority projects by offering hands-on flex support or ownership of defined sub-problem areas
Partner with marketing leadership to propose, prioritize, and scope the project portfolio
Define success metrics and test plans up front, and report results candidly, including what didn't work.
Document what works, build playbooks, and hand off to a permanent owner or team
Marketing operations 40 %
Own annual and quarterly planning and OKR discipline, translating strategic intent into priorities, milestones, and measurable outcomes
Analyze marketing performance, trends, and customer insights to identify growth levers
Lead the org through operating change, including the transition to AI-enabled ways of working
Own marketing budget and headcount planning with Finance, building integrated resource plans and tradeoff recommendation
Partner with People Team on headcount planning and scaling hiring plans
Manage key marketing vendor evaluations, procurement, and onboarding of new tools
Marketing Chief of Staff 20%
Manage the leadership operating rhythm: staff meetings, business reviews, offsites, extended leadership meetings, all-hands, off-site retreats
Act as a strategic thought partner and advisor to marketing leadership on key decisions, priorities, and emerging opportunities; provide high candor feedback to executive leadership
Support leadership in navigating ambiguity, aligning stakeholders, team management, and driving execution
What you’ll bring:
5–7 years in strategy, chief of staff, management consulting, indie hacker, agency, or marketing/growth or GTM operations
Experience with a wide range of tactics and channels (you don’t need them all): lifecycle marketing, SEO, SMS and push, paid channels, social, content, and creator, earned media, thought leadership, events, B2B and/or B2C, SaaS marketing, digital marketing, segmentation
A first-principles thinker who can break a complex process into parts, decide what to change, automate with AI, or keep human, and connect the dots across functions
Proven record leading complex cross-functional initiatives in fast-paced, ambiguous environments
Highly organized and detail-oriented, with strong program management skills
Experience working with large marketing budgets: including forecasts, budgeting, headcount planning, investment tradeoffs
Experience with hiring, recruiting, and onboarding operations
Excellent presentation skills; experience building exec-level decks
Detail oriented, if you are reading the third to last bullet, congrats :) as a bonus here are a few tips. 1) don’t use AI in your writing for the application – really, it’s painfully obvious 95% of the time and I want to hire you not Claude 2) mention you saw this bullet in our interview :)
Experience managing executive operating rhythms, leadership meetings, business reviews, offsites, and planning forums
Familiarity with common marketing tech stack tools
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
This role is fully remote, so if you are not based in Kenya, the US, or the UK, we will share an estimated salary benchmark for the country you are based in during the hiring process.
United States
Base Salary:
$120,750
Bonus target:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£77,600
Bonus target:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$83,820
Bonus target:
10%
Annual Benefits Stipend:
$8,454
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Canada
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Formula/Product Compliance Associate Consultant
with
HYBRID
option in
CANADA
for
12 months CONTRACT
, to join one of our major consumer products clients.
ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture.
We are currently seeking a
Formula/Product Compliance Associate Consultant
to support regulatory compliance for cosmetic products across global markets.
Position Summary:
The Formula/Product Compliance Associate will be responsible for ensuring that all cosmetic formulas and finished products comply with relevant global regulations. This role involves reviewing ingredients, formulas, and raw material documentation to ensure products meet applicable regulatory, safety, and brand standards.
Hybrid Model: 2 To 3 days a week
Location:
351 Hillmount Road, Markham, ON L6C 2S3
Key Responsibilities:
• Review cosmetic product formulations for compliance with international cosmetic regulations (e.g., US, EU, Canada, APAC, LATAM).
• Evaluate ingredients against global regulatory lists (restricted/prohibited substances, concentration limits, etc.).
• Maintain and update formula and ingredient databases with regulatory and safety data.
• Support the preparation of Product Information Files (PIFs), Safety Assessments, and regulatory dossiers.
• Collaborate with R&D, Product Development, Quality, and Regulatory Affairs teams to support product launch timelines.
• Monitor changes in regulatory requirements and proactively communicate updates to relevant stakeholders.
• Maintain accurate and organized documentation for audits and regulatory inquiries.
Qualifications:
• Bachelor’s degree in a technical field such as Life Sciences, Chemistry, Biology, Biochemistry, or a related Physical Science.
• Minimum of 1 year of relevant experience in regulatory affairs, product compliance, or cosmetic formulation.
• Familiarity with cosmetic regulatory frameworks (e.g., EU Cosmetic Regulation, U.S. FDA Cosmetic requirements, INCI nomenclature).
• Detail-oriented with strong organizational and analytical skills.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with regulatory databases a plus.
Preferred Qualifications:
• Experience supporting global cosmetic regulatory submissions (e.g., EU CPNP, UK SCPN, US MoCRA).
• Knowledge of raw material and formula compliance systems or databases.
• Exposure to claims review and product labeling compliance.
#LI-PB1 #LI-Hybrid #Contract
AI:
Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Vacancy:
This posting is for an existing vacancy.
Open Date: 22/10/2026
Close Date: 06/12/2026
ClinChoice Canada Inc. is proud to be an equal opportunity employer, valuing and respecting diversity. We are committed to inclusive, barrier-free recruitment and selection processes. We will accommodate the needs of qualified applicants under the Human Rights Code and the Accessibility for Ontarians Disabilities Act, in all aspects of the hiring process, upon request by calling + 1 (647)724-5709 x 301.
We thank all applicants for their interest; however, only those being considered for an interview will be contacted. In accordance with Federal Personal Information Protection and Electronic Documents Act ("PIPEDA") , personal information is collected under the authority of the Act and will only be used for candidate selection.
The base salary pay range represents the anticipated low and high range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.
Canada Pay Range
$20
—
$23 USD
Location: Australia
Workplace: Remote
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Retail Account Manager, Australia & New Zealand to own and grow our retail partnerships across the region. This is a highly cross-functional role that combines commercial account management with hands-on trade marketing execution. You will be responsible for driving the performance of our retail partners—from managing forecasts, purchase orders, inventory, and account plans to developing and executing programs that increase awareness, engagement, and sell-through. You’ll serve as the primary point of contact for key retail partners while collaborating closely with Sales, Marketing, Operations, Finance, and other global teams to grow the WHOOP membership base and strengthen our retail presence across Australia and New Zealand.
RESPONSIBILITIES:
- Own and grow key retail partnerships across Australia and New Zealand, managing day-to-day relationships, commercial performance, forecasts, purchase orders, inventory, assortment, sales reporting, and ongoing account needs.
- Develop account strategies and joint business plans that support sales targets and broader company objectives, using sales performance, market trends, competitor activity, and customer insights to identify risks and growth opportunities.
- Lead regular retailer business reviews and ongoing account touchpoints, partnering with retailers to evaluate performance and execute against opportunities across assortment, merchandising, marketing, training, and sell-through.
- Develop and execute retailer marketing plans and omni-channel activations in partnership with internal Marketing teams, including point-of-sale materials, in-store displays, digital assets, promotional programs, and retail associate training.
- Serve as the regional voice of our retail partners internally, collaborating across Marketing, Operations, Finance, Apparel & Accessories, Legal, and other teams to resolve issues, support launches, and deliver an exceptional WHOOP brand experience.
- Support the continued expansion of the WHOOP retail footprint across Australia and New Zealand by assessing market opportunities, identifying prospective partners, supporting commercial discussions and onboarding, and maintaining visibility into the regional retailer pipeline.
QUALIFICATIONS:
- 5+ years of experience in account management, sales, trade marketing, or a related commercial role, ideally within consumer electronics, sporting goods, health and wellness, or another relevant consumer category.
- Demonstrated experience managing retail or wholesale accounts, with an understanding of the commercial fundamentals that drive successful partnerships, including forecasting, inventory, purchase orders, assortment, and sell-through.
- Experience developing and executing retail marketing programs, including in-store and digital activations, merchandising, promotional campaigns, and/or retail associate training.
- Strong commercial and analytical mindset with the ability to translate sales, account, and market data into clear priorities and actionable growth opportunities.
- Excellent relationship-building, communication, and negotiation skills, with the ability to work effectively with external retail partners and cross-functional internal teams.
- Self-starter who is comfortable operating independently, balancing strategic planning with hands-on execution, and managing multiple priorities in a fast-paced, evolving environment.
- Passion for fitness, health, and technology, with willingness to travel throughout Australia and New Zealand and internationally as needed.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is 188,955 AUS - 247,095 AUS. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge technology, research, and data-driven insights, we help members unlock their potential and achieve their goals.
WHOOP is seeking a Product Counsel to serve as a primary legal partner to our product development and R&D organizations. In this highly collaborative role, you will work closely with teams across Product, Software Engineering, Data Science, Signal Processing, Research, Security, and Marketing to help bring innovative technologies and features to market. You will provide practical, business-oriented legal guidance across the product development lifecycle, enabling teams to innovate responsibly, navigate complex legal and regulatory questions, and protect the technology and intellectual property that differentiate WHOOP.
The ideal candidate combines excellent legal judgment and strong contract drafting skills with intellectual curiosity, a collaborative mindset, and a genuine enthusiasm for human performance, technology and innovation. You are a creative problem solver who can translate complex legal issues into clear, actionable advice, balancing risk management with the need to move quickly in a dynamic, fast-paced environment.
RESPONSIBILITIES:
- Serve as a primary legal advisor to the WHOOP product development and R&D organizations, providing proactive, practical counsel on legal, regulatory, and commercial matters throughout the product development lifecycle.
- Draft, review, and negotiate a broad range of commercial and technology agreements, including SaaS and software licensing agreements, technology procurement agreements, research and development agreements, data sharing agreements, and academic or commercial research collaborations.
- Partner with Data Science, Signal Processing, and Research teams to structure and support research initiatives, scientific collaborations, and emerging technology development, addressing contractual, intellectual property, data use, and compliance considerations.
- Advise Product and Software Engineering teams on legal issues associated with new products, features, technologies, and third-party tools, including intellectual property, licensing, confidentiality, and applicable regulatory requirements.
- Collaborate with Information Security, Privacy, and Engineering teams to support the implementation of contractual security obligations, appropriate data protection practices, and compliance requirements in vendor relationships and product development activities.
- Partner with Marketing, Research, and Product teams to review product claims and related marketing communications, advise on appropriate scientific substantiation, and support the responsible communication of product capabilities and benefits.
- Develop and communicate practical guidance on confidentiality, trade secret protection, intellectual property ownership, and information-sharing practices to help safeguard WHOOP technology, research, and proprietary information.
- Identify emerging legal risks and opportunities associated with new technologies, including AI and machine learning, and work cross-functionally to develop scalable, commercially reasonable solutions that support innovation and business objectives.
QUALIFICATIONS:
- Juris Doctor (JD) from an accredited law school and active membership in good standing with at least one U.S. state bar.
- 5+ years of legal experience, including significant experience at a major law firm advising technology, life sciences, consumer technology, or similarly innovative companies.
- Significant experience drafting, negotiating, and advising on complex commercial and technology agreements, with a demonstrated ability to independently manage transactions and deliver practical, business-oriented solutions.
- Exceptional legal judgment, analytical skills, and creative problem-solving ability, including the ability to assess risk, navigate ambiguity, and develop thoughtful solutions to novel legal challenges.
- Excellent written and verbal communication skills, with the ability to distill complex legal concepts into clear, actionable guidance for technical and non-legal stakeholders.
- Strong client-service orientation and demonstrated ability to build trusted, collaborative relationships with cross-functional teams, balancing legal considerations with commercial priorities and business objectives.
- Intellectual curiosity and enthusiasm for emerging technologies, with the ability to quickly develop an understanding of complex technical and scientific concepts. Experience advising on software, data, intellectual property, research collaborations, or technology product development is particularly valuable.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $170,000 - $210,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Security Detection Engineer to join our growing Information Security team, reporting directly to the Information Security Manager. In this hands-on technical role, you'll be responsible for designing, building, and continuously improving scalable, high-fidelity detection capabilities that safeguard the sensitive biometric and health data of millions of WHOOP members.
You'll play a critical role in strengthening our detection capabilities across cloud, identity, endpoint, and application environments, with a focus on identifying emerging threats, improving detection accuracy, and reducing security risk. This is an opportunity to take meaningful ownership of our detection engineering program, influence its technical direction, and help shape the future of security at WHOOP as we continue to scale.
RESPONSIBILITIES
- Design, build, and scale high-signal detections across cloud, identity, endpoint, network, and application layers using Detection-as-Code principles.
- Develop and maintain detection logic aligned to real-world attacker behavior and frameworks such as MITRE ATT&CK across modern security platforms.
- Translate threat intelligence into actionable detections and validate effectiveness through adversary emulation and testing.
- Build behavioral detections to protect against threats such as account takeover, credential abuse, API misuse, automation attacks, privilege escalation, and data exfiltration.
- Continuously improve detection quality by tuning alerts, reducing false positives, and implementing automated enrichment and triage.
- Define and track detection KPIs (e.g., precision, recall, false positive rate, MTTD) and implement processes to measure and improve detection health.
- Support and lead incident investigations, including containment, root cause analysis, and post-incident detection improvements.
- Contribute to the on-call rotation while proactively reducing operational overhead through automation.
- Partner with Engineering, IT, Infrastructure, Product, and GRC to ensure systems launch with strong monitoring and detection coverage.
- Map detections to threat models, identify visibility gaps, and continuously improve coverage as the environment scales.
- Explore and apply advanced analytics and machine learning techniques to improve detection fidelity, reduce noise, and enhance triage and investigation workflows.
- Stay ahead of evolving threats by researching emerging attack techniques and incorporating learnings into detection strategy.
QUALIFICATIONS
- 4+ years of hands-on experience in Information Security, with a focus on detection engineering, threat detection, or security operations.
- Demonstrated experience writing and tuning detections across cloud, identity, endpoint, or application environments.
- Familiarity with detection frameworks and tooling such as YARA, SIGMA, Suricata, or similar rule-based detection methodologies.
- Strong understanding of attacker techniques across identity compromise, cloud abuse, lateral movement, and data exfiltration.
- Expertise analyzing and building detections on cloud and SaaS telemetry, including authentication events, API activity, and system logs.
- Strong scripting skills in a scripting language such as Python, Go, or PowerShell for automation and tool development.
- Ability to operate effectively in a fast-paced, high-growth environment.
- Strong analytical mindset with a systems-thinking approach to reducing noise and increasing signal fidelity.
- Experience supporting incident response investigations and participating in on-call rotations.
- Experience building detective controls for consumer-facing platforms or detecting authentication and API abuse at scale is a strong plus.
- Effective communicator who can collaborate with engineers and explain detection strategy clearly to both technical and non-technical stakeholders.
- Familiarity with applying data analysis or machine learning techniques to security detection or alert triage is a plus.
- Bachelor’s degree in Computer Science, Information Security, or a related technical field, and/or relevant security certifications are a plus.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $130,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Remote - AMER
Workplace: Remote
About You
You’re a hands-on performance marketer who knows how to reach the right buyers on LinkedIn and beyond. You’re equally comfortable planning a full-funnel, account-based program and strategizing the creative that brings it to life. You bring rigor to QA, curiosity to testing, and a sharp eye for when creative needs a refresh.
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
We’re looking for a Performance Marketing Specialist to lead our LinkedIn programs and run paid media across LinkedIn, Meta, content syndication, CTV, and podcasts/audio.
Our buyers are ecommerce and retail leaders, and paid media is how many of them first hear from us. In this role, you’ll turn Sales, Demand Gen, and ABM goals into campaigns that reach the right people at the right stage and build pipeline. You’ll own the channel end-to-end: planning, creative briefing, building, QAing, targeting, pacing, testing, reporting, and optimizing.
This is a hands-on, in-platform role. You’ll work alongside our Paid Search Specialist and partner closely with our Sales, Customer Marketing, Demand Gen, Creative, Product Marketing, and EMEA teams.
What makes this role different:
- You’ll own LinkedIn as a channel, not a slice of it. Planning, building, testing, and reporting all sit with you.
- You’ll plan across the full funnel and across 1:many, 1:few, and 1:1 programs, covering both broad reach and named accounts.
- You’ll own the creative pipeline for your channels, from requests and approvals through trafficking and rotation.
- You’ll lead weekly cross-channel optimization syncs, which gives you a voice in how the whole paid program performs.
What You’ll Do
Strategic Planning
- Plan, launch, and optimize campaigns across LinkedIn, Meta, content syndication, CTV, and podcasts/audio.
- Build tactical strategies across TOFU, MOFU, and BOFU, and across 1:many, 1:few, and 1:1 programs.
- Translate Sales and Demand Gen goals into plans by stage, persona, and segment.
- Shape copy and creative strategy with Creative, Customer Marketing, and Product Marketing, so each audience gets the right message.
Execution and Quality Assurance
- Build paid social campaigns end-to-end, including creative strategy, bidding, ad copy, and audiences.
- Run rigorous QA across copy, assets, campaign structure, audiences, and UTMs before anything goes live.
- Partner with our EMEA team to localize global campaigns for their markets.
- Track tasks, requests, and SLAs in Asana so work stays visible and on schedule.
Audience Targeting and Management
- Own audience list hygiene and targeting across platforms.
- Build audiences from first- and third-party data.
- Manage pixels and primary vs. secondary conversion architecture, so campaigns optimize toward the actions that matter most.
Budget Pacing and Management
- Manage budgets against lead volume, lead quality, conversion, pipeline, and ROI.
- Own pacing and anomaly detection, and keep documented budget pacing up to date.
Testing & Optimization
- Run structured tests on audiences, creative, landing pages, copy, and bidding.
- Run ongoing search query analysis and keyword optimization.
- Lead weekly cross‑channel optimization syncs.
Reporting
- Deliver weekly, monthly, and quarterly reporting that pairs results with clear recommendations.
- Lead campaign hindsights that capture what drove results, what we learned, and what to do next.
- Stay current on platform changes, privacy, and B2B trends.
What We’re Looking For
Required Qualifications
- 2-3 years of hands-on paid media experience, ideally within a media agency or performance‑focused environment
- Hands-on experience building and optimizing social campaigns within LinkedIn and Meta, ideally with a focus in lead generation
- Working knowledge of conversion tracking, including pixels, UTMs, and primary vs. secondary conversions
- Experience managing budgets and pacing against goals, preferably optimizing towards leads, pipeline, cost efficiency, and ROI
- Experience running structured tests and turning results into clear recommendations
Preferred Qualifications
- Experience in a B2B or B2B SaaS environment
- Experience with ad placements across YouTube, Display, DOOH, or LLMs
- Experience localizing campaigns for EMEA markets
- Experience building and maintaining audiences from first- and third-party data
- Experience with Hubspot, 6sense, Dreamdata, Asana, and/or Salesforce
Skills
- Strong attention to detail, especially in QA
- Outstanding analytical skills and strong experience in performance optimization
- Clear writer who can create ad copy that works for different audiences and markets
- Self-starter who can flex between strategic thinking and tactical execution
- Strong project management, able to run several campaigns in parallel
Benefits
🏝️ Unlimited vacation time – we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team – choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
🧑🧑🧒 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Remote - AMER
Workplace: Remote
About You
You’re a hands-on performance marketer who loves the detail of paid search. You’re equally comfortable building a Google search campaign from keywords to negatives and walking stakeholders through what the results mean. You bring rigor to QA, curiosity to testing, and the discipline to keep budgets on pace without losing sight of pipeline.
About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
We’re looking for a Performance Marketing Specialist to lead our Google programs and run paid media across Search, YouTube, Display, DOOH, and LLMs.
Our buyers are ecommerce and retail leaders, and paid media is how many of them first hear from us. In this role, you’ll turn Sales and Demand Gen goals into campaigns that reach the right people at the right stage and build pipeline. You’ll own the channel end-to-end: planning, building, QAing, targeting, pacing, testing, reporting, and optimizing.
This is a hands-on, in-platform role. You’ll work alongside our Paid Social Specialist and partner closely with our Sales, Customer Marketing, Demand Gen, Creative, Product Marketing, and EMEA teams.
What makes this role different:
- You’ll own Google as a channel, not a slice of it. Planning, build, testing, and reporting all sit with you.
- You’ll work directly with Sales and Demand Gen, so you’ll see how your campaigns turn into pipeline.
- You’ll run a broad mix of channels, from Search and YouTube to DOOH and LLMs.
- You’ll lead weekly cross-channel optimization syncs, which gives you a voice in how the whole paid program performs.
What You’ll Do
Strategic Planning
- Plan, launch, and optimize ads for Google (Search/YouTube), Display, DOOH, and LLMs.
- Translate Sales and Demand Gen goals into plans by stage, persona, and segment.
- Shape copy and creative strategy with Creative, Customer Marketing, and Product Marketing, so each audience gets the right message.
Execution and Quality Assurance
- Build search campaigns end-to-end, including keyword strategy, match types, negative keywords, bidding, ad copy, audiences, and assets.
- Run rigorous QA across copy, assets, campaign structure, audiences, UTMs, and keywords before anything goes live.
- Partner with our EMEA team to localize global campaigns for their markets.
- Track tasks, requests, and SLAs in Asana so work stays visible and on schedule.
Audience Targeting and Management
- Own audience list hygiene and targeting across platforms.
- Build audiences from first- and third-party data.
- Manage pixels and primary vs. secondary conversion architecture, so campaigns optimize toward the actions that matter most.
Budget Pacing and Management
- Manage budgets against lead volume, lead quality, conversion, pipeline, and ROI.
- Own pacing and anomaly detection, and keep documented budget pacing up to date.
Testing & Optimization
- Run structured tests on audiences, creative, landing pages, copy, and bidding.
- Run ongoing search query analysis and keyword optimization.
- Lead weekly cross‑channel optimization syncs.
Reporting
- Deliver weekly, monthly, and quarterly reporting that pairs results with clear recommendations.
- Lead campaign hindsights that capture what drove results, what we learned, and what to do next.
- Stay current on platform changes, privacy, and B2B trends.
What We’re Looking For
Required Qualifications
- 2-3 years of hands-on paid media experience, ideally within a media agency or performance‑focused environment
- Hands-on experience building and optimizing search campaigns within Google Ads, ideally with a focus in lead generation
- Working knowledge of conversion tracking, including pixels, UTMs, and primary vs. secondary conversions
- Experience managing budgets and pacing against goals, preferably optimizing towards leads, pipeline, cost efficiency, and ROI
- Experience running structured tests and turning results into clear recommendations
Preferred Qualifications
- Experience in a B2B or B2B SaaS environment
- Experience with ad placements across YouTube, Display, DOOH, or LLMs
- Experience localizing campaigns for EMEA markets
- Experience building and maintaining audiences from first- and third-party data
- Experience with Hubspot, 6sense, Dreamdata, Asana, and/or Salesforce
Skills
- Strong attention to detail, especially in QA
- Outstanding analytical skills and strong experience in performance optimization
- Clear writer who can create ad copy that works for different audiences and markets
- Self-starter who can flex between strategic thinking and tactical execution
- Strong project management, able to run several campaigns in parallel
Benefits
🏝️ Unlimited vacation time – we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team – choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
🧑🧑🧒 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger.
A lot of that trust is design. When customers tell us why they picked Help Scout over the alternatives, and when they recommend us to someone else, the reason they give most often is that it is easier to use and it feels better to work in. That's why our top source for new customers comes from human and agent referrals. Our user experience is one of the strongest advantages we have, and as Director of Product Design you'll be directly accountable for keeping our quality high as we accelerate our growth.
ABOUT THE ROLE
- Lead our product design team as a player/coach. Manage and develop a small team of experienced product designers and stay close to the work through critique, design reviews, and occasional projects of your own. Your most senior individual contributors carry the most complex design problems; your job is to make sure the whole team's work meets the bar. Set clear expectations for craft and ownership and build a culture where critique and feedback make the work better.
- Turn great design judgment into something that scales. Own the design principles, standards, guardrails, and decision record that make a Help Scout experience feel like Help Scout, so designers, engineers, and AI agents can create high-quality experiences with more speed and autonomy. Your most senior designers author the interaction models and product patterns that sit underneath them.
- Be accountable for our design system as a product. Set the priorities and resourcing for the Help Scout Design System (HSDS), drive its adoption across Product and Engineering, and make it useful and legible to both people and machines, working with the designer who serves as its technical lead for architecture, patterns, and Figma/code parity.
- Own how AI shows up in our product. AI is every designer's job, not one person's. You are accountable for Help Scout's point of view on trustworthy AI experiences: how AI communicates, gives people control, handles mistakes, and moves from assisting customers to acting on their behalf. Your most senior designers lead the design direction and patterns; you make sure that point of view is adopted and applied consistently by every designer, and that it evolves with the product.
- Evolve how design gets done as AI accelerates delivery. Own the operating model: workflows, tooling standards, design debt, how design works with Product and Engineering, and how the capacity AI frees up gets reinvested. Decide which of the practices the team pilots (code prototyping, AI-assisted workflows) become the standard way we work. Your most senior designers shape how AI fits into the design process itself; you make sure that guidance becomes how the team actually works.
- Help shape product direction alongside Product and Engineering. As a member of our Experience Leadership Team (XLT), bring design judgment, customer understanding, and a clear view of where design investment will have the greatest roadmap impact. Carry business context, constraints, and initiative outcomes back to the design team, and bring designers into the forums where direction for their work is being set.
- Decide where design capacity goes. Match designers to workstreams based on business priority. Decide who is embedded where, when someone shifts to a higher-priority problem, and when designers move from horizontal work to a deep, time-bound embed in a single workstream.
- Partner with the Brand Design team in our GTM organization to help ensure design cohesion between marketing and in-app product experiences.
ABOUT YOU
- You're an experienced product design leader who still loves the work. You bring 10+ years in product design, including 3+ years managing designers, and have been accountable for the experience of a product, as well as the people creating it.
- You have exceptional product and design judgment. You care about craft in a way that shows up in the details, can clearly articulate why an experience works, and have experience making complex B2B software feel simple and intuitive.
- You know how to scale great product design. You've built or meaningfully evolved a design system that teams genuinely adopted, and you know how to translate taste and judgment into principles, patterns, and systems others can apply.
- You have a strong point of view on AI and the future of product design. You use AI throughout your own design practice and think deeply about both how AI changes the way products are designed and how to create AI experiences customers can trust.
- You know how to lead senior individual contributors. You've managed principal or staff-level designers, given them real scope, and made them more effective without competing with them for the work.
- You're a deeply cross-functional product leader. You're technically fluent enough to earn the trust of engineers, comfortable using data and customer research to inform your decisions, and skilled at partnering with Product and Engineering on difficult tradeoffs.
- You're an exceptional communicator and remote leader. You make your thinking visible through clear writing and direct feedback, treat words as part of the product experience, and know how to build trust, alignment, and a strong design culture on a distributed team.
Who you'll work with
- Chief Product Officer. You report to the CPO and partner closely with them.
- Chief Revenue Officer. You partner on design cohesion between marketing and product, and on how design shows up in GTM.
- VP of Engineering. You collaborate on how design and engineering work together, on the design system, and on AI-assisted delivery.
- Principal Designer. Our most senior individual contributor reports to you and leads product design direction across workstreams, the design direction for AI experiences, and the technical shape of HSDS.
- Product Designers. A small team of experienced designers embedded in our product workstreams.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the role:
An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace partners, working to deliver an optimal experience at every level of their organizations. The job encompasses being a resource to workplaces when issues arise, liaising with building- and corporate-level contacts, and keeping abreast of a litany of important business metrics for each account.
Your week will be balanced between high-touch customer engagement and internal account strategy, with a laser focus on net revenue retention. You are an avid problem-solver, a strategic communicator, and a diligent executor who can navigate complex relationships to sharpen your business acumen.
Responsibilities:
- Manage & grow your portfolio: Own a book of business with accountability for "Same-Store Shift Postings" (SSSP, which measures utilization) and "Same-Store Net Revenue" (SSNR, which measures profitability). In your pursuit of driving those numbers higher, you will identify churn risks, mitigate issues, and proactively uncover opportunities for commercial expansion.
- Strategic account planning: Build and maintain detailed account plans. Forecast performance accurately and provide regular insights to internal leadership regarding pipeline health and account stability.
- Drive executive value: Establish trust with both clinical and non-clinical executives. Lead Quarterly Business Reviews (QBRs) and strategic meetings to demonstrate value, align on business goals, and negotiate mutually beneficial outcomes.
- Operational excellence: Act as the primary point of contact for complex escalations, ensuring rapid resolution while implementing systemic solutions to prevent recurrence.
- Cross-functional advocacy: Partner with Product, Legal, and Strategy Operations to represent the voice of the customer, driving product improvements and internal initiatives that optimize the client experience.
Beyond the basics, what will make you successful:
- Extreme ownership: The buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly.
- Extreme curiosity: You ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause.
- Scrappiness: You look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’
- Fast-paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly.
Our interview process:
1. Application (where you are now!)
2. Case study
3. Interview 1 with a hiring manager
4. Interview 2 with Head of Account Management
5. Culture chat with a partner on our People Team
Why a case study first?
Since this role is remote and requires a high degree of autonomy, the case study helps us understand how you operate in an asynchronous environment. Specifically, we’re looking at how you interpret written context, navigate ambiguity, and identify opportunities independently. This ensures our first conversation is grounded in your actual work style rather than just a resume walkthrough.
Qualifications:
- Relationship management experience not required but strongly preferred
- Excellent verbal and written communication skills
- Willingness to try / lack of fear
- Bachelor's Degree
Benefits:
- Do great work that matters for customers who could really use your help
- Competitive pay
- Unlimited PTO
- Fully Remote
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: San Francisco; Toronto; New York; Montreal; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match.
We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination.
This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry.
RESPONSIBILITIES
- Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs.
- Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks:
- Account transitions between solution architect and FDE, with exit criteria and runbooks
- Non-P0 escalations to engineering teams, tracked and burned down weekly
- Customer patterns and gaps flowing into the product roadmap
- Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics.
- Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform.
- Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership.
- Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow.
- Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates.
- Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions.
REQUIREMENTS
- 5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs
- Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus.
- You’ve run programs across many teams at once and kept them moving without formal authority
- Calm in the middle of an escalation: you bring structure to chaos and close the loop
- You write clearly and concisely, for engineers and for execs
- High ownership, and you’d rather fix the process than work around it
NICE-TO-HAVES
- Experience working on AI / ML Infra stack.
- Background in solutions engineering, SRE or forward-deployed teams
WHAT SUCCESS LOOKS LIKE
- In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room.
- Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York; Seattle
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
AI is being built by many companies at once. Model labs train more capable models, hyperscalers provide infrastructure and distribution, developers build new AI products, and a growing set of tools gives agents more to work with. Baseten sits at the center of all of it, as the inference platform that developers and large companies use to run AI in production.
We're hiring Software Engineers with strong product and customer sense to join our Product Platform organization. This team builds the enterprise-hardened products that sit on top of our inference platform. These are the surfaces customers, partners, and their agents touch every day. We also build systems and products for developer productivity, including agentic platforms.
We're hiring across several areas:
- Commercialization, billing, and partnerships.
- Developer productivity and agentic development.
- Enterprise controls: identity, access, governance, and account lifecycle management.
You'll own customer-facing features end to end. That means talking to customers to define the problem, designing and shipping the solution, and iterating once it's in production. You'll work closely with product and design as a peer.
EXAMPLE INITIATIVES
You'll get to work on these types of projects as part of our Product Platform team:
- How we built RBAC that scales for the enterprise https://www.baseten.co/blog/rbac-from-the-ground-up-solving-for-autonomy-vs-control/
- Announcing our partnership with OpenAI https://www.baseten.co/blog/baseten-openai-partnership/
- Introducing Baseten Hosted Tools https://www.baseten.co/blog/introducing-baseten-hosted-tools/
- How leading platforms ensure observability for LLM inference https://www.baseten.co/blog/how-leading-platforms-ensure-observability-for-llm-inference/
RESPONSIBILITIES
- Own customer-facing features end to end, from understanding who you're building for through design, launch, and iteration.
- Build platforms and systems that scale and perform well in production, not one-off features or scaffolding.
- Ship in phases, working directly with internal and external customers to validate and iterate along the way instead of betting on a single big launch.
- Weigh competing customer requests and make clear prioritization calls based on impact.
- Work closely with product, design, forward deployed engineering, and go-to-market teams as a peer, contributing ideas rather than just implementing specs.
- Build the systems behind how customers buy, integrate, and use Baseten, across billing, partnerships, and developer and agentic tooling.
- Take ownership of ambiguous problems, move quickly, and drive them to completion with little process.
- Pick up new problem areas quickly and grow your scope as the team and product expand.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Philippines
We are seeking an exceptionally organized, proactive, and dependable
Virtual Executive Assistant (EA) & Operations Coordinator
to serve as the high-level "right hand" to our Practice Leader, Pam. In this dual executive and personal support role, you will manage executive calendars, prioritize communications, coordinate team workflows, and take complete ownership of administrative projects to eliminate decision fatigue.
A critical near-term priority for this position includes managing operational logistics and executing
manual patient data migration
as our practice transitions from
Elation EMR
to
Dakota Health
(which also serves as our primary VoIP communication platform). The ideal candidate is a resourceful, self-directed professional who anticipates needs before being asked, communicates with polish and warmth, and thrives in an autonomous functional medicine environment.
Working Environment & Core Schedule
Role Title:
Executive Assistant – Functional Medicine
Practice Specialty:
Functional Medicine & Holistic Health
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 5:00 PM EST (Eastern Standard Time)
Core Technology Stack:
Elation EMR
(Legacy),
Dakota Health
(New EMR & Integrated VoIP), Google Workspace / Microsoft 365, Project Management Tools
Special Project Focus:
Manual EMR Data Migration (Elation to Dakota Health)
Top 3 Daily Responsibilities
Executive & Administrative Support:
Manage Pam’s calendar, prioritize inbox communications, coordinate meetings, and systematically track outstanding administrative action items through completion.
Practice & Team Coordination:
Facilitate daily communication across practice staff (Office Manager, Providers, and VAs), monitor delegated tasks, and manage data entry and team logistics during the Dakota Health EMR transition.
Proactive Personal & Professional Support:
Act as Pam's proactive remote right-hand—researching vendors, coordinating travel/purchases, handling remote errands, and solving problems independently to minimize executive workload.
Core Responsibilities
Calendar & Communication Ownership:
Oversee complex scheduling, optimize executive daily timelines, draft correspondence, and maintain clean, organized inboxes across Gmail/Google Workspace or Outlook.
EMR Data Migration & System Support:
Carefully audit and manually migrate patient records, charts, and administrative data from
Elation EMR
over to
Dakota Health
, ensuring zero data loss and maintaining absolute HIPAA compliance.
Team Task Oversight:
Monitor cross-functional projects delegated to virtual assistants and clinic staff, acting as a "second set of eyes" to verify deadlines and quality standards.
Remote Personal Assistant Duties:
Research, vet, and coordinate remote vendors, manage personal/professional travel arrangements, handle procurement requests, and organize personal logistics for Pam.
Document & Report Preparation:
Draft clean spreadsheets, presentation materials, meeting summaries, and standardized operating procedures (SOPs).
Vendor & VoIP Management:
Utilize Dakota Health's integrated VoIP system to manage practice communication rules, routing, and vendor connections.
Requirements
Executive Assistant Experience:
Proven background supporting executive leadership, practice founders, or medical directors in an EA, PA, or Operations Coordinator capacity.
Healthcare & EMR Literacy:
Prior experience working within a U.S. healthcare environment with hands-on familiarity navigating EMR systems (
Elation EMR
and/or
Dakota Health
experience is a major advantage).
Data Migration & Detail Focus:
High accuracy and meticulous attention to detail required for auditing and manually migrating patient charts and clinical files between systems.
Proactive Self-Starter Mindset:
Demonstrated ability to anticipate executive needs, manage multiple priorities independently, and execute projects without constant supervision or hand-holding.
English Fluency:
Flawless, polished, and warm written and verbal English communication skills.
HIPAA Compliance & Discretion:
Strict adherence to HIPAA regulations and absolute confidentiality when handling protected health information (PHI) and executive personal data.
Remote Workspace Setup:
Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed primary internet, backup power/internet solutions, and a noise-canceling headset.
Preferred Qualifications
Background or experience supporting a
Functional Medicine
, Naturopathic, or Integrative Health practice.
Experience with VoIP telephony management and EMR platform transitions.
Ideal Candidate Profile
You are a sharp, empathetic, and exceptionally organized Virtual EA who takes pride in making life easier for the leader you support. You navigate software platforms with ease, handle confidential data with precision during EMR transitions, and operate as a trusted, proactive partner every single day.
Location: Philippines
We are seeking an exceptionally articulate, tech-savvy, and proactive
Virtual Front Desk & Practice Operations Specialist
with
elite English communication skills
to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement).
The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on
RingCentral / Quo
, managing patient tickets in a centralized Work Hub, navigating
Nextech EHR
, and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Practice Operations Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Standard U.S. Practice Hours (Monday – Friday)
Core Systems:
Nextech EHR
,
RingCentral / Quo
, Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365
Role Breakdown:
50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support
Top 3 Daily Tasks
High-Touch Patient Engagement (Calls, Scheduling & Texting):
Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise.
Work Hub Queue Execution:
Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices.
Account Management & Process Optimization:
Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support.
Core Responsibilities
Patient Communication & Front Desk Operations (~50%)
Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages.
Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms.
Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff.
Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention.
Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts.
Account Management & Practice Onboarding (~30%)
Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics.
Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries.
Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems.
Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership.
Executive Support & Workflow Improvement (~20%)
Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects.
Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides.
Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts.
Requirements
Elite English Communication:
Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing.
U.S. Healthcare Background:
2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager).
Administrative Competency:
Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing.
Tech Smart & Adaptable:
Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding.
HIPAA Compliance:
Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols.
Remote Workspace:
Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.
Preferred / Nice-to-Have Qualifications
Experience with specialized EMR/PM systems such as
Nextech
, Athenahealth, eClinicalWorks, or ModMed.
Experience in Ophthalmology or other surgical/medical specialties.
Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
*Open to hiring remote across the US — we also have offices in NYC, San Francisco, and Seattle
This is a rare PM role with true vertical ownership across the full product lifecycle, from early-stage research and pre-training through post-training, UX buildout, GTM strategy, and pricing. It gives the right person a GM-like mandate to drive product decisions end-to-end, in a way that’s unique for a company of our scale.
We’re looking for a Product Manager to build the AI tools our customers will rely on. You have a real engineering or quantitative foundation and a track record of shipping products. You can take the state-of-the-art systems our research team builds and turn them into products that creators love.
You’ll deeply understand what users want, what’s technically possible, and what’s strategic for our business. You’ll be the bridge between our users and our internal teams, so we ship our models and products with the most value for Runway’s creators.
This role is a fundamental and critical part of the team at a market-defining company in its early stages.
What you’ll do
- Own the product strategy and roadmap for your area, from early model development through launch, pricing, and go-to-market
- Partner with research to shape what gets built, translating customer needs and model capabilities into clear product requirements and priorities
- Work closely with engineering and design to ship new products and continuously improve existing ones, making sound technical tradeoffs along the way
- Define and analyze product metrics, run A/B tests, and use data (including your own SQL and Python analysis) to validate pain points and prioritize features
- Talk with users weekly to uncover use cases and turn feedback into product decisions
- Drive pricing and GTM strategy in partnership with business teams
What you’ll need
- 4+ years of product management experience, including taking products from zero to one
- A strong technical foundation, typically demonstrated by things like the following:
- A degree in a technical or quantitative field such as computer science, HCI, math, statistics, or physics
- Professional experience writing code before the LLM codegen era (e.g., as a software engineer, data scientist, data analyst, or technical founder who built and bootstrapped a product)
- Hands-on fluency with SQL, Python, AI code generation tools, and version control best practices
- Working knowledge of current ML capabilities and products, and the ability to discuss tradeoffs with researchers and engineers
- Experience in fast-moving teams, with comfort operating amid ambiguity
- Excellent written and verbal communication skills
Nice to have
- Experience with generative AI, creative tools, or media products
- Experience owning pricing or GTM for a product
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
WHY THIS MATTERS
Runway is building AI to simulate the world. We think world models, not language models alone, are the path to general-purpose simulation: systems that experience the world, learn from their mistakes, and change how stories get told, how science gets done, and how the next frontiers of humanity are reached.
Applied AI is where that research meets a customer with a deadline. Every one of the world's largest studios, brands, and platforms hits a moment where Runway stops being a demo and becomes the way they actually make things. Our team exists for that moment, and we organize around one question: what's blocking this customer from production, and how do we remove it?
ABOUT THE ROLE
This is a role for people who want to own a problem, not an account. You'll sit with the biggest studios, brands, and Fortune 100 companies in the world, figure out what's actually standing between them and production, and build whatever removes it. Some weeks that's a workflow. Some weeks it's a plugin or an integration nobody has written yet. Some weeks it's getting a room of executives to make a decision they've been putting off.
Your work will be on screen: Emmy-winning shows, Oscar-winning films, Super Bowl commercials, the stuff people actually watch. And the things you build for one customer tend to become product for all of them. Our team's first Shopify plugin started as a customer blocker and was in engineering's hands within a few weeks. We treat this team as R&D for that reason, not as a cost center.
We have offices in NYC, San Francisco, Seattle, and London.
NO TWO WEEKS ARE THE SAME, BUT YOU CAN EXPECT TO:
- Find the real problem: sit with the creative, technical, and executive teams at a customer, map how they actually work, and locate the blocker between them and production. Usually it's one of three things: a missing integration, an unproven pipeline, or a stakeholder who isn't convinced yet.
- Build the first of its kind: the demo that shows a studio head or a Fortune 100 CMO something nobody has shown them before. Working proofs of concept on the customer's own brand, footage, or catalog, often built in a day or two before the meeting, and the best of them become product for everyone.
- Make it reusable: turn the one-off that unblocked one customer into the workflow, plugin, or integration the next ten customers start from.
- Run the evaluation: own evaluation plans end to end, guide managed trials, build tailored demos on the customer's own footage and brand, and carry the technical side of deal cycles with AEs.
- Scope deployments that land: 4–12 week engagements with customer-defined success criteria, a hands-on builder and an executive sponsor on their side from day one, and enough discipline to keep them on scope when the asks start piling up.
- Get customers to production fast: take new technical and non-technical customers from signed contract to first production call in days rather than quarters, grow API-only accounts into Platform + API, and fix the onboarding so the support tickets stop coming.
- Present to anyone: walk an analyst through a pipeline in the morning and a studio head through a production plan in the afternoon.
- Bring the field back to the product: embed with Product, Engineering, and Creative to turn what you saw at the customer into roadmap. Every repeat ask is a product requirement, not a patch.
- Measure what the customer measures: time to production, usage before and after a project, what they shipped because you were there. We track our own numbers in Salesforce and the warehouse; you'll own yours.
WHAT WE VALUE
- People who aren't satisfied with surface-level answers and will go into the data, the code, and the room to find the real one
- Low ego: the customer's outcome matters more than who gets the credit
- Comfort with open-ended problems in unstructured environments, and the instinct to create structure instead of waiting for it
- Builders who would rather prototype than debate, and who keep iterating with the customer until it actually works
- Adaptive and introspective: willing to learn, guide, lead, and follow
WHAT WE NEED
- You build things that run in production. Python or TypeScript, APIs, integrations, and data pipelines. Whether you write the code yourself or with coding agents, you can read it, debug it when it breaks, and explain line by line why it's built that way, including to a customer's engineering team. You've shipped something a customer actually ran: a workflow, an integration, a plugin, or an internal tool.
- You've deployed AI or ML systems and integrations inside complex organizations and can point to the outcome, not just the delivery
- You can hold a room of executives and a room of engineers, and translate between the two. Some of those rooms are at the customer, so expect some travel.
- Nice to have: data tooling (SQL, BigQuery, Retool), or experience in media, entertainment, or advertising production
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role
As we have continued to expand, we want to meet the industry where it gathers. As a Field Marketer, you'll be Clipboard's face on the conference circuit in 2027. That means attending nearly every major Post Acute conference, trade show, and association event in the country. You'll work the floor, start conversations with agency owners and operators, qualify opportunities, and turn those conversations into pipeline and revenue.
This is a travel role. Expect to be on the road about 80% of the time. If living out of a suitcase sounds like a burden, this isn't the right role for you. If it sounds like an adventure and a big advantage in building a sales career, read on.
What You’ll Do
- Represent Clipboard in person at national, regional, and state conferences, trade shows, and industry events.
- Prospect aggressively before, during, and after every event: research attendee lists, book meetings ahead of time, and work the floor to start new conversations.
- Run discovery with Agency Owners, Administrators, Directors of Nursing, Clinical Managers, Directors of Operations, and staffing and recruiting leaders.
- Qualify opportunities and move them forward. Book next steps, convert interest into an active pipeline, and push deals toward close with the broader sales team.
- Work fluently across the organization within the sales team to ensure smooth handoffs after events.
- Share what you learn on the ground (customer pain points, competitor positioning, which events are worth our time) with sales, marketing, product and leadership.
Who You Are
- Willingness to travel about 80% of the time (roughly 40 weeks per year), including frequent overnight and multi-day trips.
- You must live in a major metro area within easy reach of a major airport.
- A valid driver's license and the ability to travel domestically without restriction.
- Comfortable working remotely and independently between events.
- Strong communication and relationship-building skills across clinical and business audiences.
- Curiosity, persistence, and a bias for action.
- Organization and autonomy in managing your own schedule and pipeline.
Our Interview Process
1. Case Study
2. Case Study Interview
3. Background Interview
4. Culture Interview (In Person)
5. Executive Chat
Because this role will primarily be in person at events, our culture round is held in person, and Clipboard covers all travel expenses. We want to see how you show up, and we want you to meet the team you'd be working with.
What We Offer
- Competitive base salary + uncapped commission
- Insurance benefits and 401k options
- Unlimited PTO and flexible holidays
- Mileage reimbursement or travel stipend for field work
- Remote flexibility when not in the field
- Clear growth path
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote
Workplace: Remote
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring an IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave.
This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues.
This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person.
RESPONSIBILITIES
- Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations
- Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM
- Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications
- Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes
- Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team
- Integrate identity with endpoint management to support device trust and compliance enforcement
- Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation
- Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems
- Serve as an escalation point and technical resource for the IT Support team
REQUIREMENTS
- 6+ years of experience in IT systems engineering, identity engineering, or a related role
- Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management
- Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations
- Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs
- Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf)
- Track record of designing and delivering automation that measurably reduced manual IT work
- Working knowledge of security and compliance frameworks such as SOC 2
- Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences
NICE TO HAVE
- Okta certifications (Certified Professional, Administrator, or Consultant)
- Experience managing identity or SaaS configuration as code (e.g. Terraform)
- Experience with AWS IAM or cloud identity
- Experience at a high-growth startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
УдалённоseniorIf you’re based elsewhere and not open to relocation, we may not be able to consider your application for this role right now, but we’d encourage you to check back
Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.