IT Systems Engineer

Location: Remote Workplace: Remote ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are hiring a Senior IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave. This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person. RESPONSIBILITIES - Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations - Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM - Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications - Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes - Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team - Integrate identity with endpoint management to support device trust and compliance enforcement - Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation - Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems - Serve as an escalation point and technical resource for the IT Support team REQUIREMENTS - 6+ years of experience in IT systems engineering, identity engineering, or a related role - Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management - Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations - Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs - Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf) - Track record of designing and delivering automation that measurably reduced manual IT work - Working knowledge of security and compliance frameworks such as SOC 2 - Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences NICE TO HAVE - Okta certifications (Certified Professional, Administrator, or Consultant) - Experience managing identity or SaaS configuration as code (e.g. Terraform) - Experience with AWS IAM or cloud identity - Experience at a high-growth startup BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).