Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
About the job
Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance product team to manage Porting, Hosting, and ShortCodes. In this role, you will lead the product strategy, roadmap, and delivery for the core capabilities that allow customers to onboard, migrate, and maintain their numbers globally. You will focus on scaling automated self-service workflows, strengthening fraud and regulatory compliance guardrails, and migrating legacy capabilities onto modern platform architectures.
Responsibilities
In this role, you’ll:
Own and execute the product vision, roadmap, and quarterly planning for Hosting, Porting, and ShortCodes product suites.
Translate complex operational, regulatory, and technical requirements into PRDs for engineering teams.
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap.
Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth.
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of product management experience delivering scalable SaaS, PaaS, or IaaS products
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Desired:
Experience building products/services related to APIs, developer experience
Experience working in a regulated ecosystem
Location
This role will be remote and based in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $128,560 - $160,700
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
Based in the San Francisco Bay area, California: $151,120 - $188,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 10/26/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE:
A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation.
As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else.
This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them.
You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them.
We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows.
What you’ll be responsible for:
- Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us.
- Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves.
- Help straightforward adoption move forward. Guide people through the next steps they can take themselves, share useful resources, and follow up so a good conversation turns into progress.
- Recognize the right next step. Bring qualified commercial opportunities to an Account Executive and involve a Sales Engineer for deeper technical discovery, complex migrations, or solution design. Connect support questions and people who aren’t ready yet with the appropriate team or follow-up. Understand (and tell people) when RevenueCat is not right for them.
- Make handoffs easy for the customer. Keep clear notes on goals, requirements, open questions, and next steps. Stay responsible for follow-through until the next owner has picked up the conversation, so the customer doesn’t have to start over.
- Help us improve the experience. Share recurring questions and feedback with the team. Turn what you learn into better demos, resources, and playbooks, and help us see where conversations or handoffs get stuck.
What you’ll need to be successful:
- Strong, hands-on knowledge of RevenueCat. You can show how you’ve used the product and explain it in your own words. We care about what you understand and can demonstrate, whether you learned it at work or through your own projects.
- Curiosity about the app business. You want to understand how developers build products, make money, and grow, and how RevenueCat can help.
- Clear, friendly communication. You listen carefully, ask useful questions, write concise follow-ups, and explain the same idea differently to a developer, founder, or growth lead.
- Technical common sense. You’re comfortable discussing SDKs, APIs, subscriptions, and paywalls at a practical level. You can recognize when a question needs an engineer and bring them in with useful context.
- Commercial common sense. You can spot a promising opportunity, understand why timing and fit matter, and recommend a useful next step without making every conversation a pitch.
- Ownership and follow-through. You can manage several conversations, keep your notes and commitments straight, and make sure people hear back from you.
- The ability to work remotely and keep learning. You communicate proactively, ask for help when you need it, and can work hours that meaningfully overlap with customers and teammates in your region.
We’re more interested in your product knowledge, judgment, and helpfulness than a particular degree, job title, or number of years on your résumé.
Ideally, you:
- Have built or shipped an app using RevenueCat, including a side project or Shipaton entry.
- Have helped people through support, community participation, teaching, demos, or another customer-facing role.
- Have experience with developer tools, subscriptions, or a product with both self-service and sales-assisted customers.
- Enjoy improving a process or creating a resource that makes the next person’s job easier.
What success looks like:
Within the first month, you’ll:
- Deepen your RevenueCat knowledge, shadow customer conversations, and learn how Sales, Support, and other parts of the business work together.
- Start handling conversations with support from the team and learn when to bring in a specialist.
- Host one of our bi-weekly demo stream, for a live audience of customers and prospects.
Within the first three months, you’ll:
- Independently run the inbound discovery conversations and demos in your coverage area.
- Help people get started and make well-qualified handoffs with clear context and next steps.
- Build a reliable follow-up rhythm and agree with the team how we’ll measure response quality, opportunity progression, and adoption.
Within the first six months, you’ll:
- Be a trusted source of product guidance for prospects and teammates.
- Show how your work helps people move from interest to a useful next step, and use feedback and data to improve the experience.
- Contribute reusable guidance that helps the team handle common questions and situations more effectively.
Within the first twelve months, you’ll:
- Have helped establish how the Product Expert team runs discovery, demos, follow-up, and handoffs.
- Help new teammates get up to speed and bring customer insight into how we improve the product and our processes.
- Be building deeper expertise around your interests and strengths, with a foundation that could lead toward Sales Engineering, Account Executive, or Customer Success work over time.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Como, Italy; Milano, Italy; Rome, Italy
Workplace: remote
The Head of Global Events & Travel leads the strategy, governance, and execution of our global events and corporate travel function. This role oversees three interconnected areas:
Flagship, VIP, High-Complexity & Client/client’s customers-Facing Events
(client and client’s customers events, executive dinners, and high-touch VIP gatherings);
Internal Meetings & Corporate Travel
(global gatherings, executive offsites, collaborators travel program); and
Dedicated Financial Control & Commercial Management
.
The Head is accountable for the full events and corporate travel portfolio, consolidated budgets, strategic supplier agreements, service standards, and duty-of-care governance. Serving both internal teams and external stakeholders (clients, prospects, and partners), the Head sets priorities, builds team capability, and manages major commercial decisions and C-level/client escalations. Financial oversight is supported by the Event & Travel Finance Lead in alignment with central Corporate FP&A.
A key initial priority is leading the implementation and transition to our enhanced travel operating model. Once established, the Head provides oversight through periodic performance reviews and exception management, delegating routine operations to the team and Travel Management Companies (TMCs).
Responsibilities
Function Leadership:
Lead and develop the Team. Recruit open roles, establish team cadence, and build capabilities across the function. Strategic resource planning across agencies, production vendors, and internal talent to execute both internal and client-facing events seamlessly.
Flagship, VIP & Client/client’s customers-Facing Events:
Execute on objectives, budgets, and brand standards set by C-Level leadership for 5,000-attendee conference, VIP executive receptions, and regional customer summits. Manage delivery through the internal Team, supported by event specialists and external agencies. Lead venue selection, production, security, contract negotiations, and attendee experience for both internal and external audiences.
Internal Meetings & Offsites:
Oversee the internal gathering strategy and delivery. Standardize playbooks for routine company meetings and regional leadership offsites.
Travel Operating Model Transition:
Lead the implementation of our approved global travel operating model, including RFPs and contracts for multi-region TMCs, unified policy and expense frameworks, approvals, reconciliation, and dual quoting. Coordinate phased migration corridor-by-corridor, validate vendor acceptance, protect service continuity, and establish an operational handover once stable.
Corporate Travel Oversight:
Own global travel strategy, master agreements, and major operational escalations. Oversee daily fulfillment, group flights, hotel blocks, rebooking, and high-touch support for executives, clients, and guest speakers managed by TMCs and the Travel & Logistics Coordinator.
Budget Accountability & Resource Stewardship:
Own the consolidated events and travel budget, as well as revenue/cost-recovery models for sponsored or client-facing events. Act as a steward of company resources, prioritizing expenditure against strategic business objectives, maximizing ROI on client events, identifying cost-saving opportunities, and escalating forecast overruns early with mitigation plans.
Financial Governance & Client Billing:
Work through the Team to manage annual budgets, rolling forecasts, vendor deposits, event ledgers, cross-charging/client billing, invoice reconciliation, and post-event financial reviews. Maintain strict approval thresholds, separation of duties, purchase orders, payment terms, and international VAT/GST recovery.
Strategic Suppliers & Commercial Partnerships:
Lead major RFPs and negotiations with TMCs, airlines, hotel chains, event venues, registration platforms, and production partners. Maintain competitive discipline, set service expectations, and delegate routine vendor management while remaining the key point of contact for material escalations.
Policy, Duty of Care & Risk Management:
Own the global events and travel policy. Establish traveler assistance, emergency response, data privacy, and incident escalation frameworks in coordination with People Ops, Legal, IT, and Security, ensuring comprehensive coverage for collaborators, clients, and external VIP guests.
Cross-Functional & Client Partnership:
Partner with Marketing, Sales, and Customer Success on client event revenue targets, sponsorships, client experience, and commercial outcomes. Collaborate with C-Level executives on internal event agendas, keynotes, and executive participation. Partner with Finance, Legal, and People Ops to streamline global delivery.
Events & Travel Leadership:
8+ years leading corporate events and managed travel programs, including 3+ years leading a global function in a fast-growing, international environment.
Client & Internal Event Expertise:
Proven track record running both internal company meetings/offsites and high-impact, client- or customer-facing events (e.g., user conferences, client advisory boards, sponsored summits, roadshows).
Large-Scale Event Execution:
Proven experience directing large conferences (5,000+ attendees) end-to-end, covering budgets, venue sourcing, registration tech, production, speaker/VIP management, and vendor teams.
Travel Program Transformation:
Hands-on experience implementing or re-platforming corporate travel frameworks (TMC selections, booking/expense integrations, phased migrations, and duty-of-care rollouts). Multi-TMC or hybrid experience preferred.
Travel Industry & Commercial Fluency:
Strong understanding of airline/hotel distribution economics (GDS, NDC, dynamic pricing, corporate direct programs) and commercial contracting for high-value event venues and suppliers.
Financial & Commercial Acumen:
Demonstrated budget ownership, financial forecasting, ROI tracking, vendor negotiations, and client event billing/cost recovery. Experience with virtual-card systems or modern payment settlements is a plus.
Executive & External Presence:
Exceptional communication and presentation skills; comfortable engaging directly with C-Suite executives, enterprise clients, sponsors, and key industry partners.
Data Privacy & Duty of Care:
Solid understanding of global travel safety protocols, crisis management, GDPR compliance, vendor DPAs, and attendee data privacy standards.
Language & Mobility:
Professional fluency in English (Spanish and/or Italian are strong pluses). Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Canada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
This role is for a highly experienced Back-End Software Engineer who wants to work on core systems that shape how the platform (Model Vault) operates. You will help define the architecture of the platform where reliability, security, performance, and simplicity all matter, and where many of the problems do not have off-the-shelf solutions.
Model Vault is Cohere’s inference platform for deploying and operating models securely at enterprise scale. The team owns the systems between a customer and the underlying AI infrastructure, including identity, deployments, metering, billing, security, privacy, and confidential computing. We are strengthening these systems as Model Vault grows, with the goal of scaling to millions of users and supporting some of the world’s most demanding enterprise workloads.
AS A SENIOR/STAFF SOFTWARE ENGINEER, YOU WILL:
- Evolve and scale the backend systems that power Model Vault, including authentication and authorization, deployment management, billing, metering, and customer lifecycle.
- Lead major architectural initiatives across identity, payments, usage systems, platform scalability, and other core product foundations.
- Build highly reliable control-plane services for provisioning, configuring, scaling, and operating model deployments across clouds and hardware platforms.
- Design APIs and distributed systems with strong guarantees around correctness, consistency, isolation, failure recovery, idempotency, and observability.
- Build security and privacy into the platform architecture, including tenant isolation, least-privilege access, auditability, secrets management, encryption, and confidential computing boundaries.
- Solve complex problems that span backend systems, cloud infrastructure, security, and AI inference, where conventional SaaS patterns are often not enough.
- Drive projects end-to-end, from architecture and threat modeling through implementation, rollout, production operations, and iteration based on real customer workloads.
YOU MAY BE A GOOD FIT IF:
- You are a strong backend engineer with excellent fundamentals in distributed systems, databases, networking, operating systems, and security.
- You have strong programming fundamentals and experience building production systems in languages such as Go, Python, Java, C++, Rust, or similar. You write clean, maintainable, well-tested code and make thoughtful tradeoffs between simplicity, performance, and correctness.
- You have designed and operated production systems where correctness, availability, security, and performance mattered at significant scale.
- You can take ambiguous, high-impact technical problems, define the right architecture, and drive them through to reliable production systems.
- You have strong systems-design instincts and understand concepts such as concurrency, consistency, caching, queues, rate limiting, backpressure, failure domains, idempotency, and graceful degradation.
- You think deeply about security boundaries and understand authentication, authorization, identity, cryptography, secrets, tenant isolation, and how small implementation choices can create significant security risks.
- You are comfortable reasoning across backend services, APIs, databases, distributed systems, and the cloud infrastructure they run on.
- You are comfortable diving into unfamiliar codebases and debugging complex problems that cross service or system boundaries.
- You care about the details of production engineering, including instrumentation, capacity planning, migrations, backwards compatibility, incident response, and safe rollouts.
- You are comfortable challenging existing architecture and evolving foundational components when the system’s needs change.
- You have a track record of taking technically difficult projects from an unclear starting point to systems that other engineers and customers depend on.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United Kingdom; Ireland; Cyprus; Portugal; Poland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our Product and Regulatory Legal team, embedded with Kraken's Product, Design and Engineering teams to ship novel products and experiences that accelerate the global adoption of crypto. We are a tight, experienced group of lawyers from a diverse range of tradfi, fintech and crypto backgrounds who move fast, stay curious and take pride in the commercial accountability of our advice, partnering directly with Product, senior leadership and Compliance to chart clear, defensible paths to launch and to keep our licensed entities running smoothly.
This is a senior product-facing legal role for the European Union. You will be the lawyer the business trusts on questions that cut across several regimes at once: for example, a single product such as a tokenised equity, a card, or an institutional custody and prime brokerage service can touch the Markets in Financial Instruments Directive ("MiFID II"), the Markets in Crypto-Assets Regulation ("MiCA"), the Payment Services Directive ("PSD2"), the Electronic Money Directive ("EMD2") and banking rules at the same time. You will bring clarity on which regime applies, what it requires, and how to launch within it.
THE OPPORTUNITY
Reporting to the Head of Product Legal, you will act as a senior legal adviser to European leadership on new products, licensing structure and regulatory strategy.
- Own cross-functional product counselling for European Union launches from discovery to design, launch and iteration, giving Product, Engineering, Compliance and leadership decision-ready advice with clear options and risk trade-offs
- Advise on the regulatory perimeter and classification of new offerings across MiFID II and the Markets in Financial Instruments Regulation ("MiFIR"), MiCA, the European Market Infrastructure Regulation ("EMIR"), payment services and electronic money rules, and banking regulation, including where an instrument or service falls between regimes (for example tokenised securities, crypto-asset derivatives, margin and financing, and stablecoin-linked products)
- Advise on payments and electronic money offerings, including the Krak card and account propositions, safeguarding, open banking and account-access obligations, and the developing Payment Services Directive 3 and Payment Services Regulation framework
- Advise on banking-related questions that arise in the European Union, including bank partnerships and sponsor-bank arrangements, deposit-taking and lending perimeter questions, the Capital Requirements Regulation and Directive, and the interaction of these rules with our custody, prime brokerage and financing products
- Monitor and interpret European Union legislative and supervisory developments, take part in consultations and industry association work where appropriate, and translate their significance for the business proactively
- Draft and negotiate client-facing terms and conditions, taking clear, business-aligned positions
- Act as gatekeeper for European Union outside counsel engagements: scope the work, estimate and manage cost, and sign off before matters go externally
- Mentor and develop more junior lawyers in the team, set quality standards for plain-English, risk-based advice, and act as a senior sounding board for colleagues across the Regulatory Legal team
- Use AI-assisted tools (for example Enterprise GPTs) to speed up regulatory analysis, first drafts and matter tracking, and to build self-service tools that let stakeholders answer commoditised legal and regulatory questions themselves
- Advise on anti-money laundering and counter-terrorist financing requirements affecting products, including the Transfer of Funds Regulation ("Travel Rule") and the new European Union anti-money laundering package, and on market abuse, conduct, outsourcing and operational resilience obligations, including the Digital Operational Resilience Act ("DORA")
- Lead or oversee licensing, authorisation and variation workstreams in the European Union, including scoping requirements, mapping pathways, supervising outside counsel, preparing application materials and managing regulator interactions
WHAT YOU BRING
- Qualified lawyer admitted in Ireland, England and Wales, or another European Union Member State
- 15 or more years' post-qualification experience ("PQE") in financial services regulatory law, gained at a regulated financial services institution (for example a bank, payment institution, broker-dealer, exchange, central counterparty or crypto services provider) or at a leading law firm supporting such clients, ideally with in-house or direct product counselling experience
- Deep, current knowledge of several of the following, with real depth in at least two: MiFID II and MiFIR (investment services, market structure, derivatives and conduct), MiCA (crypto-asset services, custody, trading platforms and stablecoins), European Union payment services and electronic money regulation, and European Union banking regulation
- Demonstrated ability to analyse novel products against overlapping regimes and give a clear view on classification and perimeter, including in areas where the rules are unsettled or supervisors have not yet spoken
- Direct experience managing senior regulator relationships, including notifications, information requests, supervisory correspondence and examinations
- Working knowledge of anti-money laundering and counter-terrorist financing, outsourcing and operational resilience obligations, including DORA
- Proven ability to instruct, supervise and manage the cost of outside counsel across multiple jurisdictions
- Outstanding analytical, drafting and organisational skills, with crisp, plain-English writing
- Ability to distill complex legal and regulatory issues into clear, actionable guidance for non-lawyer stakeholders and for senior leadership
- A pragmatic, commercially accountable approach to legal and regulatory risk that gives stakeholders a useful range of options and a clear recommendation
- Experience mentoring or managing lawyers, and the judgement to know when to escalate
- Comfort operating with a high degree of autonomy in a fast-moving, remote environment
- Familiarity with using AI tools such as Enterprise GPTs to increase the efficiency of legal services
NICE TO HAVES
- Experience advising on tokenised securities and the European Union Distributed Ledger Technology Pilot Regime
- Experience with EMIR, including the clearing obligation, margin for non-centrally cleared derivatives and transaction reporting
- Experience with prime brokerage, securities financing, margin lending or institutional custody
- Experience advising on the United Kingdom cryptoasset regime or other non-European Union frameworks that intersect with European Union operations
- Experience supporting regulatory aspects of corporate transactions, such as change-of-control notifications and entity migrations
- Experience with European Union data protection and consumer protection rules as they apply to financial products
- Fluency in a second European language
- An authentic interest in crypto and digital assets, and familiarity with Payward's and competitors' products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Help us build the next generation of authentication services at GitLab. As a Senior Backend Engineer on the Authentication team, you'll build authentication features across the Rails monolith and GATE. GATE is our new service for issuing and validating tokens and managing identities, designed to support every GitLab deployment model.
You'll expand authentication mechanisms, including support for identities used by artificial intelligence (AI) agents. You'll also help keep GitLab and its customers secure by building access management tooling and addressing vulnerabilities reported through our HackerOne program.
GATE will become the foundation for token issuance, validation, and identity services across GitLab.com multi-tenant software as a service (SaaS), Self-Managed, Dedicated, and air-gapped environments. Your work will affect core components that customers, users, and GitLab teams rely on.
Some of our projects include:
Building GATE as the centralized service for token issuance and validation
Consolidating tokens and migrating authentication paths out of the Rails monolith
Building passkeys and passwordless authentication
Developing composite identities that combine machine and human authorization for AI
Improving service accounts and secure automation
Enhancing Security Assertion Markup Language (SAML), Lightweight Directory Access Protocol (LDAP), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) capabilities for automated user provisioning and single sign-on (SSO)
What you'll do
Shape the roadmap for GATE and GitLab's authentication services with the team.
Design and implement token issuance, validation, and identity services in Go and Ruby across the Rails monolith and GATE, including new authentication mechanisms such as Workload Identity Federation.
Migrate authentication and token management paths from the monolith into GATE while maintaining reliability across all deployment models.
Build authentication mechanisms from the ground up, such as Workload Identity Federation.
Strengthen security for users and organizations through access management tooling and by addressing vulnerabilities reported through our HackerOne program.
Define and improve standards for style, maintainability, and engineering practices in a high-scale environment, and advocate for them through code review.
Communicate publicly about GitLab initiatives, projects, and contributions from people not working for GitLab Inc. Reflect GitLab's values in these communications.
Ship moderately sized features and improvements with moderate guidance and support from other team members, and collaborate on larger projects, including the build-out of GATE.
Participate in the maintainer trainee program at your own comfortable pace while working toward becoming a project maintainer.
What you'll bring
Professional experience with Go and/or Ruby in scaling or mission-critical SaaS products.
Familiarity with authentication and authorization technologies or techniques, such as OAuth, OIDC, SAML, SSO, SCIM, LDAP, JSON Web Tokens (JWTs), role-based access control (RBAC), or identity and access management (IAM).
Knowledge of token systems, cryptographic signing, and key management.
Experience building or contributing to a service from concept to production, including proposal, discussion, and execution.
Proficiency in written and verbal English, with the ability to communicate complex problems and solutions clearly in a remote, largely asynchronous work environment.
Experience diagnosing, preventing, and resolving performance and optimization problems.
Experience working in an iterative software development process, managing your work effectively, staying organized, and following through on priorities.
About the team
Our mission is to empower GitLab system administrators with the toolkit they need to create their desired balance of security and accessibility for their GitLab experience.
Authentication is the first impression a new customer has when they configure a new GitLab instance. We aim to make it as seamless as possible, from that first login to onboarding users and managing security rules for their instance in a secure, flexible, and scalable way.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world’s largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add.
We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas:
Scaling and infrastructure.
Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online.
Velocity.
The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform.
Inference engine.
The software between the accelerator kernels and the routing layer that serves every request.
Performance.
Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance.
This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like.
Key responsibilities
Own the programs that scale Claude’s serving fleet across accelerator and cloud platforms, from early direction through delivery.
Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path.
Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision.
Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps.
Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic’s central Infrastructure org.
Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams.
Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion.
Own inference readiness for model launches alongside our launch TPMs.
Minimum qualifications
7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it.
Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking.
A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly.
A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep.
The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers.
Strong written communication, including plans, reviews, and executive updates that many teams depend on.
Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit.
Care about Anthropic's mission and about serving frontier AI safely and reliably.
Preferred qualifications
Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing.
Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform.
Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services.
Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity.
Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work.
Familiarity with Kubernetes-based orchestration and job scheduling.
Experience working with research teams and turning their needs into infrastructure requirements.
Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Role overview
We are looking for a Senior Backend Engineer to help build and evolve our new Common case-management system, which powers support-case handling across DoorDash, Wolt, and Deliveroo.
You will own significant end-to-end initiatives across our backend services: case lifecycle, routing and assignment, queue management, case evidence and history, and migration from legacy systems. This is a hands-on role for someone who can turn ambiguous customer and operational problems into durable technical solutions, coordinate other engineers, and set the standard for reliability and craftsmanship on the team.
What you’ll do
Lead one or more project-level Case Management initiatives, on your own or by guiding a group of engineers, from discovery and design through rollout, measurement, and operational ownership.
Design and build scalable backend services and APIs for case creation, routing, assignment, transfers, audit history, notes, attachments, and queue-management workflows.
Help deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt, and Deliveroo.
Make and own most technical decisions within your scope. Write project-level design documents covering how sub-features interact, identify dependencies and risks, and break work into parallelizable delivery plans.
Scope ambiguous customer and operational problems, weigh long-term against short-term trade-offs, and design durable solutions.
Partner with Product, Operations, Support, Data, and other engineering teams to define the right problems. Shape the team roadmap through prototypes, data analysis, project proposals, and backlog prioritization.
Run the coordination a project needs, such as status updates and dependency tracking, and escalate early to keep delivery on time.
Enforce team-wide quality objectives: lead design reviews, calibrate quality metrics, and improve logging, monitoring, alerting, and escalation policies.
Serve as first responder or incident commander, model good incident practice, and turn what you learn into playbooks and backlog work.
Introduce and guide AI best practices for the team, including evals, data privacy, and review of AI-generated code, and take part in AI-powered projects when they are central to the product.
Design reusable, self-serviceable solutions, and consider cost efficiency, including compute and AI costs, in key designs.
Mentor engineers through code reviews, design guidance, tech talks, and constructive feedback. Interview candidates, join sell calls, and take part in hiring events when the team needs them.
Must-have qualifications
Strong backend engineering experience, including designing and operating backend services, APIs, asynchronous workflows, and data models at meaningful scale.
Proficiency in at least one modern backend language, and a record of writing exemplary code for the core functionality of key components.
Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout.
Experience breaking projects into parallelizable work, identifying dependencies and risks, and giving accurate estimates for yourself and others.
Hands-on experience using AI development tools to improve productivity, while validating generated output for correctness, security, privacy, maintainability, and reliability.
Strong product judgment: the ability to turn ambiguous workflows and user needs into simple, maintainable technical solutions.
Proven ability to collaborate across functions, bring the right stakeholders into decisions at the right time, and explain trade-offs clearly to technical and non-technical audiences.
Strong engineering craft: testing, code review, observability, incident response, security, and operational readiness, with experience designing for reliability.
Comfort working on systems with high correctness and auditability requirements, including traceability of decisions and changes.
A mentoring mindset and a record of raising team-wide engineering standards.
Nice-to-have qualifications
Go experience.
Experience with migration from legacy systems, gradual rollouts, traffic shadowing, and feature-parity programs.
Experience supporting internal tools or operational user interfaces from the backend side.
Experience with high-volume, multi-region, or multi-tenant systems.
Experience as an incident commander or in running an on-call rotation.
Experience building AI-powered features, including evaluation of model output.
What success looks like
Delivers a major Case Management initiative with clear technical ownership, predictable execution, and measurable customer or business impact.
Improves the reliability, maintainability, and cost efficiency of the Common system while enabling safe migration from legacy case-management systems.
Helps move support traffic onto the Common system without reducing case-resolution quality.
Builds solutions that other engineers and operators can confidently reuse and operate.
Acts as a technical leader within the team: unblocks peers and partner teams, improves engineering decisions, influences the roadmap, and strengthens cross-functional execution.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Melbourne
The Role
You’ll own a net-new enterprise territory in Melbourne. Most of your number comes from accounts that don’t buy from us yet.
New business usually starts with a team already running ClickHouse — open source, or a Cloud account someone expensed — until a bill or a security review pushes the conversation up to the platform team and the budget owner. Common triggers: an Elasticsearch or Splunk bill that’s hard to defend, a warehouse that can’t serve a customer-facing feature fast enough, an AI product querying tens of billions of rows.
You’ll carry a small set of existing accounts alongside the hunt, where growth comes from new teams inside an account that already buys from us. One team lands a workload, it works, and four other teams have a similar problem. But the bulk of this role is finding and opening accounts that aren’t on our map yet.
What You Will Be Doing
- Own the full sales cycle for new accounts in your territory — first conversation through security review, procurement, and close, on Cloud commitments and multi-year committed spend.
- Build your own pipeline. Self-sourced outbound is the primary input to this territory, not a supplement to inbound.
- Find and convert existing ClickHouse usage in new accounts. Unmanaged open-source deployments and self-serve Cloud accounts are the highest-yield source of new pipeline in this segment.
- Multi-thread across the data platform team, the budget owner, security, and the executive sponsor rather than relying on a single champion.
- Work with your Solutions Architect through the technical evaluation. They own the technical win, you own the commercial strategy and the close.
- Run the procurement path: security questionnaires, legal redlines, vendor onboarding, and BYOC or private-deployment requirements, including Australian data residency where it’s required.
- Give your champion the internal business case — TCO comparison against the incumbent, migration plan, and risk mitigation.
- Grow the accounts you land by mapping the remaining teams and use cases and building an expansion plan against them.
- Watch consumption trends across your accounts and engage early when usage flattens or spikes. Both are signals.
- Keep Salesforce accurate and submit a forecast leadership can plan against.
- Participate in the developer community in your territory: meetups, conferences, and events across Melbourne.
What You Bring
- 6+ years selling technical infrastructure to enterprise buyers — databases, data platforms, cloud infrastructure, observability, or developer tooling.
- A track record of self-sourced pipeline. You can explain your weekly prospecting approach and what actually works for you.
- Experience selling into Melbourne and Victorian enterprise accounts, and familiarity with how procurement and security review run here.
- A track record closing complex deals that went through security review, legal, and procurement.
- Enough technical fluency to hold an architecture conversation. You don’t need to write SQL, but you should be able to explain why a company moves a workload off Elasticsearch.
- Experience with consumption-based or usage-metered commercial models, where revenue moves with usage between contract events.
- Experience selling into developer-led, bottom-up adoption as well as top-down.
- Ability to orchestrate people who don’t report to you — Solutions Architects, executive sponsors, partners, product managers.
- Comfort building a territory from scratch rather than inheriting mature coverage.
- Accurate forecasting, including when the number is bad.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Stockholm
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
Specifically, you’ll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter.
You’ll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You’ll own durability and cost at petabyte scale, from streaming and batch replication between origins to garbage collection over billions of objects. You’ll work across the stack, from local disk and page cache to distributed blob storage and garbage collection, and you’ll help shape what storage becomes next as we push storage closer to workloads.
WHAT YOU’LL WORK ON:
- Build P2P sharing of data across workers within a single datacenter to dramatically reduce ingress
- Replicate data across multiple blob storage providers
- Automate garbage collection across hundreds of petabytes of data
- Deploy colocated storage clusters to datacenters to accelerate high-throughput customer workloads
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve built high-performance distributed storage or caching systems at a large scale (the more challenges you’ve worked through, the better)
- You have strong cloud skills, including deep familiarity with object storage (S3 or similar), CDNs, and their consistency, throughput, and cost characteristics
- You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, page cache, containers, etc.)
- You’re willing to step into the thick of it with our on-call rotation and respond to production incidents
NICE-TO-HAVE:
- Experience with replication, content addressing, and consistency models in multi-region or multi-cloud systems
- Experience operating storage systems at scale (petabyte-scale datasets, high-throughput read/write paths, large-scale garbage collection or data migration)
- Experience with data engineering at petabyte scale
- Prior experience with Rust
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
What You’ll Do
First Line of Defense:
Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution.
Incident Management:
Adhere to incident management protocols and drive post-mortems to capture process improvements and root-cause analyses.
Monitoring & Alerting:
Monitor and respond to Zabbix, Grafana and Opensearch alerts—taking direct remediation steps or managing seamless escalations.
Infrastructure & Pod Health:
Ensure the health and reliability of storage pods across all sites (defining and refining monitoring alert definitions and completing daily tasks relating to hardware replacement diagnosis, system troubleshooting and executing needed configuration changes via Ansible and a Git repository framework).
Data Center Tech Support:
Serve as an escalation point for Data Center Technicians regarding advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks.
Migrations & Provisioning:
Manage pre-deployment configuration and testing for Vault systems, initiate Vault migrations, and perform health checks on migration pods.
Code Deployments: Use Jenkins to deploy code updates across all our environments.
Network & Operations:
Identify and escalate network anomalies, document network IP assignments for upcoming deployments, and track server farm releases/updates.
Automation & Process:
Identify opportunities to automate daily operational tasks and document workflow procedures.
On-Call & Flexibility:
Participate in an on-call rotation shift, with flexibility to work outside standard business hours (including weekends, evenings, or holidays) as operational needs arise.
The Right Fit
Experience:
2–4 years of hands-on experience in Systems Administration, Linux Operations, or SRE environments.
Technical Fundamentals:
Strong foundational understanding of Linux systems, command-line interfaces, network cabling/topologies, and IP network classifications.
Problem Solving & Automation:
Analytical mindset with a drive to learn, troubleshoot complex hardware/software interactions, and automate repetitive tasks.
Communication:
Excellent cross-functional communication and collaboration skills with both technical and non-technical stakeholders.
Diversity, Equity, & Inclusion
Even if you don’t meet 100% of the qualifications listed above, we still encourage you to apply! Learning, developing, and growing are key parts of our culture.
At Backblaze, diversity, equity, and inclusion are core to our values. We are committed to fostering a workplace where all employees feel a sense of belonging regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Backblaze is an Equal Opportunity Employer (EOE) and participates in E-Verify.
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
The Payments team owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise. Everything we do has to be correct, because it underpins the company's revenue and is immediately visible to every customer and team.
We are hiring full stack engineers (backend leaning) to expand and evolve our payments systems. Your responsibilities might include:
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency.
- Leading our migration of enterprise pricing and usage processing, including new stream-processing services for usage events.
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers.
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements.
- Enabling pricing and Growth experiments with Growth and product teams.
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause.
- Collaborating with Sales, FDEs, Finance and engineers across the company.
Much of this work extends or replaces systems that already exist, so you will scope carefully, plan migrations, and roll changes out without disrupting customers.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live systems that handle money.
- The ability to learn a large existing system quickly and to debug complex production issues.
Bonus:
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines.
- Experience working with finance, tax or audit requirements.
- Experience with Kubernetes.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote; Ireland; Europe; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Core Platform builds the foundations every other team at ElevenLabs builds on: how users, workspaces and permissions work across our products. Our systems sit on the path of every request and are relied on by millions of users and by enterprise customers, so correctness, security and safe rollout matter as much as speed.
We are hiring full stack engineers (backend leaning) for two focus areas. Depending on the team you join, your responsibilities might include:
Workspaces & User Management (serving external customers)
- Building and improving the building blocks customers touch directly: API keys, login experience, analytics, admin tooling, workspace security and more
- Working closely with Sales, FDEs and customer teams to turn enterprise and self-serve feedback into the right improvements, and helping large customers with complex organisational structures.
- Shipping customer-facing features end to end, from backend services to the admin and settings UI.
Permissions & Resources (serving ElevenLabs engineering teams)
- Designing and building generic resource and permissioning services that product teams use to build features safely and quickly.
- Solving hard, largely greenfield problems at scale, for example how a customer with a million agents assigns and manages access.
- Working across product teams to understand their needs, and driving adoption with changes that don't require every team to rework their code.
In both teams you will:
- Scope work as part of a large existing system: understand what exists, what could go wrong on rollout, whether a migration is needed, and how downstream teams are affected.
- Roll out changes safely and with minimal disruption to existing users, teams or systems.
- Debug and operate what you build, working from customer reports, logs and code.
- Own features from scoping to completion, with the support of experienced engineers who are happy to mentor.
REQUIREMENTS
We do not require any formal experience, certifications, or degrees. Instead, we are seeking engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions. We do require:
- Expertise in Python.
- A strong background in backend development, with comfort working across the stack where the work needs it.
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures.
- Strong test design and security fundamentals.
- Care and attention to detail when changing live, business-critical systems, and the ability to learn a large existing codebase quickly.
- Comfort with ambiguity: working out what should be built, and prioritising among competing signals.
Bonus:
- Experience with authentication, authorization or permissioning (OAuth, SSO/SCIM, RBAC or similar).
- Experience with Kubernetes.
- Experience building internal platforms or services used by other engineering teams.
LOCATION
Our team is based across the UK, EU and US, and this is our main focus. We are flexible for exceptional candidates elsewhere. You can work remotely, or from our offices in Dublin, London, New York, San Francisco and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As of May 2026, Claude authored
more than 80% of the code we merge
. In September 2026, we merged more than
30,000 changes per day
. Writing a change is fast now, and the hard part is knowing what is correct and safe to ship. Platform Acceleration builds the internal tools that close that gap for Anthropic's product engineers, who own the Claude API, our SDKs, and the rest of the Claude Platform. We work like a small product team whose customers are other Anthropic engineers.
We're looking for Staff+ engineers with a strong background in backend or infrastructure who care about developer experience and have built tools other engineers rely on. We prefer candidates who can work from our San Francisco office, and we'll also consider candidates based in Seattle.
What you'll do
Design, build, and operate the tools that help product teams ship faster
Own the technical strategy and roadmap for your area, and make sure its hardest problems get solved, by you or through others
Define what it means to trust a change, especially changes written by Claude, and build the tooling that holds the bar throughout the software development lifecycle
Build agents that take on repetitive engineering work, such as diagnosing failures, fixing broken tests, and running migrations
Embed with partner teams to find their biggest sources of friction, validate a solution with them, and turn the fix into a product other teams can adopt
Move between building new tools and improving the shared systems that teams already depend on, as priorities shift
You might be a good fit if you:
Experience building and operating backend services or infrastructure in production, in Go, Python, Rust, or TypeScript
Deep experience with developer tooling, CI/CD, test infrastructure, or deployment systems
Experience leading large, complex technical projects across teams, from an ambiguous problem to a solution developers adopt
Clear written and verbal communication, with experience supporting internal partner teams
Interest in Anthropic's mission of building safe, beneficial AI
Preferred qualifications:
Experience at a startup or on a similarly small team, taking a product from zero to one and talking directly to your users
Substantial experience with agents that do engineering or other technical work
Experience building widely adopted CLI tools, developer-facing services, GitHub automation, or open source developer tools
Experience measuring developer productivity and using the data to decide what to build
A point of view on how software engineering changes as agents write more of the code
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Location Preference:
Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Lebanon; Armenia; Jordan; India; Dubai, United Arab Emirates
We are looking for a
Talent Acquisition Specialist
to join us remotely on a 5-month fixed-term contract, covering a maternity leave.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Your role:
As a Talent Acquisition Specialist, you will be part of CXG’s Global People Team, reporting directly to the Chief People Officer. Throughout this maternity cover, you will lead end-to-end recruitment across CXG’s offices worldwide, supporting our global growth by attracting and hiring the best talent. You will also oversee global mobility processes and contribute to People initiatives that enhance employee experience and operational effectiveness.
Your responsibilities:
1. Global Talent Acquisition
Lead recruitment for CXG’s offices across EMEA, Americas, and APAC regions, and remote hires.
Manage the full recruitment lifecycle including job postings, CV screening, HR interviews, assessments, interview coordination, and offer preparation.
Partner closely with hiring managers to understand role requirements and ensure an efficient, aligned recruitment process.
Use LinkedIn Recruiter and other sourcing tools to identify and engage top talent globally.
Conduct first-round interviews to assess competencies, experience, and cultural fit.
Enhance the overall candidate experience by ensuring clear communication and smooth process flow.
Support recruitment-related initiatives including employer branding, policy updates, and improvements to hiring tools and workflows.
2. ATS Migration
Support the ATS migration project end-to-end, including data transfer, workflow setup, testing, and go-live.
Train hiring managers and internal users on the new system and provide ongoing support after launch.
Ensure data accuracy and continuity of live recruitment processes throughout the transition.
Coordinate with the vendor and internal stakeholders to resolve issues and keep the project on track.
3. Systems, Tools & Vendor Management
Manage core People systems including Factorial, Workable, HR SharePoint, and other AI tools.
Coordinate with external vendors when required and provide feedback on system performance or tool suitability.
4. Global Mobility
Lead global mobility processes, including geographical relocations and departmental/internal moves.
Meet with employees to understand their motivations, plans, and readiness for mobility, and provide guidance on available options.
Coordinate the full mobility cycle with HRBPs, managers, and employees to ensure smooth, compliant, and well-supported transitions.
Requirements
A bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
4+ years of experience in Talent Acquisition within an international or fast-paced environment.
Strong experience managing end-to-end recruitment across multiple regions and levels.
Strong interviewing and assessment skills.
Experience with ATS platforms, assessment tools, and HR systems (e.g. Factorial and other AI recruitment tools).
Ability to operate autonomously with high ownership, make informed decisions, and drive processes end-to-end without daily oversight.
Strong sense of prioritization and ability to handle simultaneous global searches under tight deadlines.
Excellent written communication and ability to craft clear, tactful messages for both candidates and internal stakeholders.
High attention to detail with flawless document accuracy (offers, job ads, summaries, interview notes).
Strong process discipline: ability to track pipelines, follow structured workflows, and maintain updated documentation and dashboards.
Confidence to challenge and advise managers respectfully while maintaining a high level of partnership.
Comfort using data to track recruitment metrics, improve processes, and support decision-making.
Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations.
High cultural awareness and ability to adapt communication across regions and seniority levels.
Experience in consulting, luxury, customer experience, or multinational environments.
Availability to join on short notice for a 5-month contract.
Strongly preferred:
Hands-on experience with ATS migration or implementation projects (e.g. data transfer, workflow setup, user training, and go-live support).
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоAmericas; EMEA
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УдалённоheadBarcelona, Spain; Madrid, Spain; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоheadComo, Italy; Milano, Italy; Rome, Italy; Willingness to travel internationally up to 40% and operate across European, Middle Eastern, and Americas time zones
УдалённоseniorCanada; San Francisco; United States; New York; Ottawa; Toronto; Montreal
УдалённоUnited Kingdom; Ireland; Cyprus; Portugal; Poland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
seniorBangalore, India
География найма не уточнена
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
УдалённоRemote; Ireland; Europe; United States; Poland; United Kingdom
We prefer candidates who can work from our San Francisco office, and we'll also consider candidates based in Seattle; Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team
УдалённоLebanon; Armenia; Jordan; India; Dubai, United Arab Emirates; Experience supporting international mobility processes, including a basic understanding of visa, relocation, and compliance considerations
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