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Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. THE ROLE Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth for our revolutionary Card Issuing solution. We need a high-achieving individual to help global enterprises launch modern card programs—from virtual cards for travel intermediaries to physical cards for BNPL. If you are a driven and focused salesperson with a proven track record of selling cutting edge issuing solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan. Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive.   HOW YOU’LL MAKE AN IMPACT - Pipeline Growth: Identify the most promising clients and grow a healthy pipeline for card issuing across various verticals. - Solution Selling: Sell our issuing products to travel intermediaries and fintech clients through outbound techniques. - Consultative Expert: Help prospects evaluate Checkout.com, handling detailed questions about our product capabilities, serving as a consultant and industry expert. - Proposal Management: Prepare thorough presentations and proposals that highlight the ROI of switching to a modern issuer. - Full Cycle Orchestration: Lead the entire Sales process, acting as the main point of contact for clients and internal stakeholders. - Collaboration: Partner with other Sales team members to share best practices, key business insights and industry trends - Market Intelligence: Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information   WHAT WE’RE LOOKING FOR - Experience: 5+ years of Sales experience, with at least 3 years specifically within Payments or Card Issuing. - Network: A solid network of potential prospects and partners. - AI & Productivity: Proficient in leveraging AI-powered sales tools to augment prospecting and analyze deal intelligence to accelerate the sales cycle. - Technical Passion: Tech-savvy with a passion for how technology is transforming finance. - Business Acumen: Solid understanding of financial factors, including interchange mechanics and card scheme products. - Soft Skills: Exceptional communication and negotiation techniques, with the ability to navigate complex, multi-stakeholder deals. - Tools: Knowledge of Salesforce and a highly organized approach to prioritizing shifting workloads. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

- Искать прямых эмитентов виртуальных карт — банки и лицензированные финтех-компании, которые выпускают карты под собственными BIN и имеют прямое членство в Visa, Mastercard или других платёжных системах. - Развивать пул провайдеров для карт, которые используются для оплаты онлайн-рекламы, а также для повседневных и travel-расходов.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. You'll join the Issuing Operations team in London and own the technical side of card issuing deals from first conversation to go-live. Pre-sale, you're front and centre: positioning our issuing platform, building custom card program flows, live demos, and POCs, and winning over the prospect's engineers, product leads, and payments architects while your Account Executive drives the commercial thread. Once the deal is ready, the weight shifts: our Implementation Engineers lead the build and you stay close, ensuring your issuing card program survives contact with reality. You'll work on a modern, fast-moving platform alongside passionate payments experts across commercial and operations teams. People who do well here are curious by default: they pull threads, teach themselves what the job needs next, and thrive in fast-paced commercial environments where they act before anyone asks. If that's how you work, you'll like it here. WHAT YOU WILL BE DOING - Drive Technical Deal Execution: Partner closely with Sales and Account Managers and the broader Issuing Operations team in high-velocity, high-stakes commercial environments to position Checkout.com http://Checkout.com’s card issuing platform, winning complex, multi-product deals. - Architect Card Issuing Solutions: Understand client requirements across card issuing (virtual and physical cards, funding approaches, balance management, interchange economics as examples) and map them to our APIs and operational workflows to create robust solution designs. - Build & Demonstrate: Run live technical demos, create POCs, and customise technical presentations for developer, operational, and executive audiences alike. - Provide Issuing Domain Leadership: Act as an expert on Card Issuing, Program Management, Authorisation & Settlement streams, Network Tokenisation, 3DS, Fraud/Risk Controls, and card program operations. - Lead Client Technical Interactions: Lead all technical discussions, from discovery calls and architecture workshops to operational readiness sessions, from first contact through go-live, collaborating closely with Implementation Engineers. - Support Complex Procurement (RFPs/RFIs): Support the BID management team on technical, operational, security, and card program design queries in RFP and RFI responses. - Voice of the Customer & Operational Feedback: Feed real-world program manager and developer feedback back to Product, Engineering, and Issuing Operations to champion card issuing feature enhancements and process improvements. - Industry & Technical Mastery: Maintain deep expertise on Checkout.com http://Checkout.com’s issuing platform and stay ahead of evolving card scheme rules, issuing infrastructure, and European payment regulations. - Full Lifecycle Technical Ownership: Equally comfortable wearing the hat of a pre-sales Solutions Engineer to win complex deals, and driving post-launch technical support, operational health, and incident resolution in production environments, fully owning the 360-degree client relationship from initial discovery through long-term delivery. ABOUT YOU EXPERIENCE - 5+ years in a high-velocity, client-facing technical role (Sales Engineer, Solutions Architect, Pre-Sales Consultant, Implementation Engineer, or Technical Account Manager) at a PSP, Card Issuer / Issuer, Processor, Fintech, or Payments company. - Proven track record operating directly in fast-paced commercial environments, managing competing deal priorities, and driving commercial momentum alongside sales and operations teams. - Mandatory UK & EEA Issuing Experience: Hands-on experience designing, launching, or supporting virtual and physical card programs within the UK and EEA regulatory and scheme landscapes. - Issuing Domain Knowledge: Expert understanding of card program mechanics, BIN ranges, issuer processing, and scheme compliance (Visa/Mastercard). - Payment Foundations: Strong grasp of end-to-end payment flows, 3DS, Network Tokenisation, Apple/Google Pay, Strong Customer Authentication (SCA), and fraud engine mechanics. TECHNICAL SKILLS - Coding Ability: You can code and are comfortable with web technologies. Proficiency in at least one front-end (JavaScript, React) or back-end language (Node.js, Python, Java, .NET, Go). - API & Debugging Mastery: Expert in API-based integrations (REST/JSON, Postman, Webhooks); able to build, reproduce, isolate, and explain technical issues using logs, API responses, and test environments. HOW YOU WORK - Exceptional Communicator: Clear written and verbal English; equally at home pitching to CTOs and lead architects as you are detailing unit economics and operational flows to CFOs, Operations leads, and C-level stakeholders. - Commercially Minded: You talk interchange, authorization rates, card program economics, and revenue impact, not just API endpoints, and proactively push opportunities through the sales funnel. - Highly Organised: Thrives under pressure with the ability to prioritise shifting workloads in a fast-moving, deal-driven environment. NICE TO HAVE - Global Issuing Experience: Exposure to launching card programs in global jurisdictions outside the UK/EEA (e.g., US, APAC, LATAM, MENA). - Background: Former software engineering, developer advocacy, or technical product management background. - Languages: Business fluency in an additional European language. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We’re looking for Senior Product Manager & Product Sales Lead in Madrid! This is a rare mandate: full product ownership and commercial ownership and sales leadership of a global card issuing, working capital and embedded finance solution — with P&L accountability and a clear path to scale from Europe into the Middle East, APAC and beyond. You won't just build the roadmap; you'll own the revenue outcome and lead how it's sold into two very different buyer worlds: Treasury & Finance, and Media & Marketing. If you want a senior PM seat where product strategy and commercial performance are the same job, not two separate ones, this is built for that. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Strategy & Expansion Own product strategy, roadmap, value proposition and lifecycle Shape expansion strategy and evaluate build, partner or hybrid models by capability, market and region Develop card-based embedded finance propositions across spend management, T&E, corporate spend, working capital and financing Lead international expansion across Europe, Middle East, APAC and other priority markets P&L & Commercial Own product P&L, business cases, revenue targets and commercial performance Define and optimise pricing, revenue streams and product economics Lead the Product Sales Specialist team and align product revenue execution with Media Sales Monitor key performance drivers and act to improve revenue and margin Sales & GTM Act as senior SME for card issuing and embedded finance in strategic account discussions with Treasury, Finance, Media and Marketing stakeholders Develop sales toolkits, value propositions, use cases and competitive positioning Lead GTM coordination across Sales, Marketing, Treasury, Risk, Compliance, Operations, Technology and external partners Own strategic relationships with issuers, processors and embedded finance partners What You Need For This Role Strong experience in card issuing, commercial cards and/or embedded finance. Product management and commercialisation of payment or financial products with P&L responsibility. Experience with working capital or financing solutions linked to B2B payments. Strong knowledge of issuing ecosystems, payment flows, pricing, interchange, FX and corporate payment processes. International market expansion and complex partner management experience. Experience in digital media, advertising, adtech or media buying is a strong plus. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 72,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Ta' Xbiex, Malta; Vilnius, Lithuania Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. About The Role As a Project Manager (Card Issuing) you will take ownership of the card issuing business function , overseeing its day-to-day coordination and continuous development, with a focus on Visa and Mastercard requirements, new products, and payment functionalities. Key Responsibilities Visa & Mastercard Requirements Review and analyse Visa and Mastercard rules, requirements, mandates, and product documentation related to card issuing Identify new or updated payment scheme requirements and assess their impact on our issuing products and internal processes Translate complex scheme requirements into clear business, operational, and technical requirements for internal teams Implementation of Scheme Requirements Lead the implementation of Visa and Mastercard requirements across the company Work closely with Product, Operations, Risk, Compliance, IT, and other relevant teams to ensure that required changes are implemented correctly and on time Oversee implementation progress, identify dependencies and risks, and ensure timely resolution of outstanding actions Visa & Mastercard Projects and New Products Lead the implementation of new Visa and Mastercard products, services, and functionality Participate in projects related to new card products, payment functionality, authentication, tokenisation, digital wallets, and other issuing-related services Manage the end-to-end implementation lifecycle, from requirements and planning through implementation, testing, certification, and launch Communicate directly with Visa and Mastercard regarding project requirements, documentation, implementation, and open questions Risk & Compliance Support Provide subject-matter expertise to Risk and Compliance teams on Visa and Mastercard requirements applicable to the issuing business Provide guidance on payment scheme rules and requirements and their impact on the business Assist with identifying potential scheme compliance risks and required actions Cooperation with the Core Banking Team Work closely with the Core Banking team on issuing-related projects and system changes Translate payment scheme and product requirements into clear and actionable requirements for Core Banking implementation Oversee testing and implementation of required changes Cooperation with the Processing Centre Maintain regular communication with the card processing centre regarding issuing products, scheme requirements, and technical changes Lead the implementation of new functionality, system enhancements, and issuing-related changes with the processor Define and clarify business requirements and ensure timely delivery by the processor Oversee testing, certification, troubleshooting, and production launch of new functionality What you need to succeed in this role Strong understanding of card issuing, payment schemes, and the broader payments ecosystem Hands-on experience with Visa and Mastercard rules, requirements, products, and certification processes Proven experience working and communicating directly with Visa, Mastercard, card processors, and other external partners Strong project management and organisational skills, with the ability to manage multiple initiatives and priorities simultaneously Ability to take ownership and drive initiatives end-to-end, from requirements analysis through implementation and launch Strong analytical skills and the ability to translate complex scheme requirements into clear and actionable business and technical requirements Excellent communication and stakeholder management skills, with the ability to work effectively across Product, Operations, Risk, Compliance, IT, Core Banking, and external partners Ability to identify risks, dependencies, and potential issues early and drive them through to resolution Strong attention to detail, particularly when working with scheme rules, mandates, and compliance requirements Proactive, structured, and solution-oriented approach, with the ability to work independently and take responsibility for outcomes Fluency in English, both written and spoken What we offer Opportunity to shape the future of fintech solutions within a growing company Collaborative, horizontal team structure that values your expertise and ideas Continuous learning and development opportunities to enhance your skills and career growth Competitive salary and benefits package * Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE  is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate. As a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act. You'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful. IN THIS ROLE YOU WILL - Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users. - Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it. - You will contribute to meaningful technical product decisions: grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents. - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve. - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates. YOU’LL LOVE THIS JOB IF YOU - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully. - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles. - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture. - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates. QUALIFICATIONS - 5+ years of full-stack software engineering experience, ideally Python and TypeScript - Strong domain modeling skills, with working experience in distributed systems, data stores, and message queues - Excellent written and verbal communication skills - Experience with PostgreSQL, ClickHouse, or Kafka is preferred EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As an Issues & Program Manager on the Product Operations team, you'll own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure. You'll also serve as a project manager on our most critical product initiatives, partnering across Product, Engineering, Legal, Compliance, and Operations to deliver new features and raise the bar on how we build and launch. This is a high-impact, high-visibility role for someone who thrives at the intersection of cross-functional execution and continuous improvement. You will: - Build and continuously improve processes — including automation and AI tooling — that increase organizational efficiency, documentation quality, stakeholder alignment, and reduce dependency across the issue remediation lifecycle - Partner cross-functionally with Legal, Compliance, Operations, Product, Risk, and Engineering teams to drive issues to timely resolution - Own issue reporting to internal and external stakeholders - Track and manage issue containment and remediation - Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations - Manage relationships with partners, including banking and strategic partners, serving as a key point of coordination and communication YOU BRING - 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology - Experience working on issues management, or regulatory compliance, or risk-adjacent projects — you understand the cadence of controls, audits, or policy-driven timelines and know how to keep product work moving within those constraints - Strong interest in leveraging AI to improve execution - Strong data skills— you can pull and interpret reports, build your own dashboards, and answer operational questions without waiting on an analyst - Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams - Strong communication and executive presentation skills, with the ability to distill complex topics into clear, actionable insights - Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward in a fast-paced environment - Drive and proactivity — everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Toronto, Ontario, Canada Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster. As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions. You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform. IN THIS ROLE YOU WILL - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth. - Solve complex performance and scalability challenges. - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve. - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates. YOU’LL LOVE THIS JOB IF YOU - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully. - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles. - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture. - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates. QUALIFICATIONS - 10+ years in full-stack software engineering, ideally Python and Typescript - Expertise in domain modeling, distributed systems, data stores, message queues - Excellent written and verbal communication skills - Experience with PostgreSQL, ClickHouse, and Kafka is preferred EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster. As a Staff Software Engineer on the Issues team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions. You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform. IN THIS ROLE YOU WILL - Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth. - Solve complex performance and scalability challenges. - Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve. - Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates. YOU’LL LOVE THIS JOB IF YOU - Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully. - Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles. - Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture. - Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates. QUALIFICATIONS - 10+ years in full-stack software engineering, ideally Python and Typescript - Expertise in domain modeling, distributed systems, data stores, message queues - Excellent written and verbal communication skills - Experience with PostgreSQL, ClickHouse, and Kafka is preferred EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. As a member of the Teleport Customer Solutions Team, you will own the full post-sales lifecycle for a portfolio of strategic customers: implementation, technical support, ongoing business reviews, and identifying expansion opportunities. You will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers, and dedicated to proactively driving adoption so that they achieve the maximum value from all Teleport products and solutions. This is a deeply technical role. Many of our customers run Teleport on Kubernetes, and you will be expected to operate comfortably at the cluster level: designing and deploying Teleport in customer environments, troubleshooting failing workloads, and debugging access, networking, and certificate issues alongside customer engineers. You will work directly with customers to design solution architecture, deploy and configure Teleport hands-on, share implementation best practices, triage and debug technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with enterprise-wide rollouts. You will act as a customer champion within Teleport and help prioritize product feedback by working with the Product team. As a Senior Customer Success Engineer, you will be the primary lead for identifying and providing initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset. What you’ll bring - Deep, hands-on Kubernetes experience. You have built clusters with kubeadm (not just managed services), configured RBAC and certificate-based user access, and debugged failing workloads, networking, and control-plane issues. CKA certification is strongly preferred; CKAD is a plus. - Experience with cert-manager and TLS certificate management, Helm, and GitOps tooling (ArgoCD or Flux) - Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), and RBAC - Linux administration skills - Hands-on experience with one of the major public cloud providers: AWS, GCP, or Azure (certifications are a plus) - 8+ years of experience in customer-facing software onboarding, software services, solution architecting, or system administration roles - Exceptional hands-on troubleshooting, testing, and debugging skills, with the tenacity to identify and resolve technical issues as they arise - Outstanding soft skills and excellent verbal and written communication - Project management experience and the ability to handle multiple clients simultaneously What you’ll be doing - Design solution architecture for Teleport in customer environments - Deploy and configure Teleport in customer environments, including Kubernetes-based deployments, and communicate implementation best practices to the customer - Act as the point person for technical issues, troubleshooting Kubernetes-based customer environments (cluster, networking, certificate, and access issues) and escalating high-complexity cases to Engineering - Work closely with Sales and Product to identify customer needs tied to tangible upsell and cross-sell opportunities - Plan and deliver Quarterly Business Reviews for customers, drive adoption within the customer organization, and plan and assist with enterprise-wide rollouts of Teleport - Develop, maintain, and deliver customized training, and evangelize the solution to a wider customer organization - Maintain strong working relationships with key client stakeholders and expand those relationships into other parts of the organization - Document each customer’s business goals and challenges to align Teleport with the most value possible - Serve as a subject matter expert on existing and upcoming Teleport solutions for customers and teammates, staying up to date on the latest releases - Collaborate with Sales and Product to provide valuable feedback for product improvement - Support our broader customer base seeking new solutions and best practice recommendations Our interview process Our interview process includes a hands-on technical assessment. You will build a kubeadm Kubernetes cluster, configure RBAC with certificate-based user access, deploy an application, present your design and its tradeoffs, and work through live Kubernetes troubleshooting scenarios. Candidates should be comfortable operating Kubernetes at this level without relying on managed-service abstractions. You are welcome to use AI tools for the take-home portion, with full disclosure of how they were used. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Limassol, Cyprus About the Role Spotware Systems is looking for an experienced Customer Support Engineer to join our team in Limassol, Cyprus . You will support B2B clients and colleagues across the technical and functional aspects of our products, helping investigate and resolve issues in a fast-moving brokerage environment. This role will suit someone who enjoys getting to the root of complex problems, takes ownership from the first report through resolution, and communicates clearly with both technical and non-technical stakeholders. Responsibilities Provide high-quality B2B technical and functional support to clients. Own and investigate reported issues, resolving them where possible or escalating them with clear evidence and context. Use logs, SQL, system behaviour, and application-level analysis to isolate root causes and determine next steps. Diagnose issues involving MT4/MT5 environments, plugins, gateways, liquidity bridges, operating systems, and applications. Coordinate with clients, internal teams, and third parties, keeping stakeholders informed and driving issues through to resolution. Create and maintain clear documentation for both internal and external use. Continuously deepen your knowledge of forex and our platform while contributing to improvements in support quality and processes. Requirements 3+ years of experience in technical support within a brokerage or fintech environment. Good working knowledge of MT4/MT5 Manager and Administrator terminals, including plugins and gateways. Good working knowledge of liquidity bridges such as oneZero, PrimeXM, Centroid, or similar solutions. Practical SQL skills, including the ability to write, understand, and troubleshoot queries for data analysis and issue investigation. Experience providing operating-system and application-level support. Strong problem-solving and investigation skills, supported by a structured and analytical approach. Strong working proficiency in written and spoken English. Comfort using AI tools in day-to-day work to improve efficiency, problem-solving, and the quality of results. Excellent organisational skills, with the ability to prioritise and manage your workload effectively. Strong numerical and analytical skills. Willingness to join a planned rotating shift schedule after training; the team provides 24/6 coverage, including Saturdays. Nice to Have Experience working with or supporting API integrations. Knowledge of the FIX protocol. Programming or scripting skills in any language Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware is looking for a Legal Adviser / Compliance Specialist to join our Legal Department and support legal and compliance matters across an expanding group operating in fintech and financial services. This role combines commercial legal work with hands-on compliance support. You will work on contracts, corporate matters, counterparty due diligence, data protection, ICT, and regulatory requirements, supporting businesses across technology and brokerage activities in the EU and other jurisdictions. Requirements A degree in Law. Relevant legal experience at a mid-level, typically 3-5 years, gained in-house or within a law firm. Practical experience drafting and reviewing commercial agreements. Hands-on experience with compliance, KYC/AML and counterparty due diligence. Working knowledge of GDPR and practical experience applying it in a commercial or regulated environment. Experience researching regulatory requirements and applying them to business situations. Strong written and spoken English, including the ability to draft clear legal documents and communicate advice effectively. Ability to independently manage routine legal and compliance matters, prioritise competing requests and recognise when escalation is needed. Strong attention to detail, sound judgement and a practical approach to resolving issues. Experience in fintech, financial services, brokerage or a technology business serving financial institutions. Responsibilities Draft, review and negotiate commercial agreements, including service, technology, licensing, SaaS, supplier and partnership and data processing agreements. Support the review of ICT and outsourcing arrangements, and assist with related documentation for regulated group entities and financial-institution clients. Provide day-to-day legal advice to internal teams, identifying risks and proposing practical solutions. Support corporate matters across group entities, including corporate records, resolutions and coordination with external corporate service providers. Conduct KYC/AML and counterparty due diligence, including ownership structure reviews, beneficial ownership verification and sanctions screening, escalating concerns where appropriate. Research legal and regulatory requirements relevant to the group’s activities and help translate findings into practical actions. Assist with licensing matters, regulatory requests and the preparation of supporting documents in coordination with senior colleagues, relevant compliance teams and external advisers. Draft and update internal policies, procedures and compliance documentation. Support the integration of new group entities by reviewing existing agreements, corporate documentation and compliance processes, and helping align them with group standards. Coordinate with external legal advisers and track ongoing matters, deadlines and required follow-up. Nice to have Familiarity with the regulatory environment for Cyprus or EU investment firms. Experience supporting multiple legal entities or businesses operating across jurisdictions. Exposure to licensing applications, regulatory submissions or communications with regulators. Experience supporting acquisitions, legal due diligence or post-acquisition integration. A relevant AML or compliance qualification. Benefits Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance. Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is seeking an experienced Senior QA Engineer (Full stack) to join our dynamic and highly professional product team in our Limassol office (or remote). This role involves working closely with product managers and developers to ensure our products are robust, scalable, and meet high-quality standards. You will be involved in functional testing, customer scenario testing, stress testing, performance testing, sanity testing, enhancing the automation processes, and the overall QA improvement process. Key Responsibilities: Conduct thorough requirements analysis and collaborate with cross-functional teams to understand technical specifications. Perform manual/automate functional/non-functional testing. Identify, track, and report bugs, ensuring they are resolved promptly with clear root cause analysis. Monitor and maintain test environments to ensure stability and efficiency in test execution. Contribute to and execute test strategies for complex systems with high availability and reliability requirements. Collaborate in code reviews to maintain high quality across automated tests and production code. Requirements: 5+ years of experience in Quality Assurance, specifically in backend projects. 2+ years of experience in troubleshooting Java applications. Proficiency in Java programming for test automation development. Solid knowledge of testing methodologies and test design techniques (e.g., boundary value analysis, equivalence partitioning, state transition testing). Experience in designing and maintaining test cases in Allure TestOps, including traceability to requirements and test reporting. Hands-on experience with microservices architecture and event-driven architecture, including understanding of inter-service communication, message brokers, and asynchronous processing. Proven experience testing TCP socket-based integrations (e.g., WebSocket, gRPC). Strong analytical skills with the ability to perform impact analysis, create traceability matrices, and work with both functional and non-functional requirements. Experience in identifying root causes and understanding issue consequences within complex backend environments. Good working knowledge of SQL for validating backend data and queries. Linux systems knowledge (CLI) for troubleshooting and test environment maintenance. Excellent communication skills with a strong command of English (B1 or above) and Russian. You use AI not just occasionally, but as a core part of how you think, work, and deliver results. Being AI-augmented is part of what makes you a top performer. Preferred Qualifications: Familiarity with binary protocols (e.g., FIX). Hands-on experience with Databases like PG, Clickhouse Hands-on experience with messaging and caching systems like Kafka, Redis Experience in the Forex industry or trading platform knowledge. Conditions: Competitive salary. Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Limassol, Cyprus Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions. Requirements 3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts. Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns). Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations. Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities. Good MS Excel skills and comfort working with large trading datasets. Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use. Excellent verbal and written communication skills in English; clear, structured communicator. Nice to have: Experience with liquidity bridges and aggregators Responsibilities Client success and consultative support: provide consultative support to corporate clients on company products and services; resolve client questions, issues, and requests promptly and professionally; help clients understand product functionality and use the platform more effectively; maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation. Platform usage and client value: analyze how clients use the products and identify opportunities to increase product value for them; guide clients toward more effective, beneficial, and informed use of company products; identify usage gaps, adoption barriers, recurring questions, and improvement opportunities; support client success goals through structured recommendations and follow-ups. Training and enablement: organize and conduct client training programs, seminars, and webinars; prepare materials and guidance that help clients improve their proficiency in using company products; adapt training and enablement activities to client needs, product updates, and common usage challenges. Feedback, data, and improvement initiatives: collect and analyze client feedback to identify product, service, and process improvement opportunities; collect and analyze client data to support strategic initiatives for service and product improvement; manage client-related changes and communicate relevant needs or risks to internal teams; respond quickly to situations that may negatively affect client relationships. Cross-functional collaboration: coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals; communicate client needs, feedback, risks, and opportunities to relevant stakeholders; support alignment between commercial, product, and technical teams around client priorities. AI-assisted work: use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency; validate AI-generated outputs before using them in client communication, reporting, or internal documentation. Conditions Private medical insurance. Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup. Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare. A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays. Fair remuneration based on your experience, skills, and level of responsibility. Welcome Baby Bonus and Baby Box to celebrate the arrival of a child. Birthday voucher. Partial compensation for sports activities and wellness initiatives. Greek language classes.

Location: Madrid Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop AEs across Spain. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Dhaka, Bangladesh Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Urdu and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Cairo, Egypt Workplace: onsite To be added Key Responsibilities Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries. Skills, Knowledge and Expertise Excellent oral and written communication skills for both Arabic and English languages. Ability to conduct dialogue politely and professionally. Ability to work with large volumes of information. Attention to detail and accuracy in documentation. Proficiency in PC and basic office programs. Skills in working with CRM systems and other specialized software.

Location: Lima, Peru Workplace: hybrid As one of the top mobility companies in the world, we have been redefining the industry with innovative mobile technologies since 2013, driving us toward becoming a super app. Join us in our mission to combat global injustice. We are seeking a strategic Financial Controller to own the close and local regulatory compliance processes for our legal entities in Latin America, with a primary focus on Brazil, Mexico and Peru, and to lead and develop our LATAM accounting team. You will provide thought leadership and accounting expertise to support strategic decision-making in local accounting and compliance matters, and you will leverage your deep knowledge of local compliance requirements to support treasury, tax planning and FP&A. Note: ONLY CVs in English will be considered. Key Responsibilities Lead and develop the LATAM accounting team (about 5 to 6 people across Mexico, Brazil and Peru): give clear structure and guidance, support learning and growth, and hold the team accountable without micromanaging. Perform month-, quarter- and year-end close and financial reporting under U.S. and local GAAP, and ensure compliance with local statutory accounting, tax, cash repatriation and other regulatory requirements. Own local statutory audits, tax audits and regulatory changes in each jurisdiction, working closely with tax agents and business process outsourcers (BPOs). Own general ledger management, account reconciliations, flux analysis and adherence to internal controls; own entity deliverables for the global audit. Lead continuous improvement of the close process, focusing on automation, SOP documentation, scalability and standardization, and reduce the number of days to close. Use technology and AI tools to build and scale automated accounting processes. Guide the business through the accounting operations and compliance setup of newly opened legal entities, including fiscalization and e-invoicing requirements. Identify and resolve operational inefficiencies, accounting issues and regulatory risks with a proactive, data-driven mindset, with a strong understanding of the differences between U.S. GAAP and local GAAP. Partner with Treasury, Tax and FP&A to support cash repatriation, tax planning and forecasting. Skills, Knowledge & Expertise 10+ years of total work experience owning month-, quarter- and year-end close under local and U.S. GAAP, focused on timeliness, accuracy, robust documentation of standard operating procedures, adherence to internal controls and cross-functional collaboration. Must have experience working in a large public company and strong U.S. GAAP knowledge in a Sarbanes-Oxley environment. A strong IFRS background is welcome as long as U.S. GAAP knowledge is solid. Proven people leadership: a strong manager who builds and develops teams, is kind and empathetic while holding people accountable, and is focused on excellence in accounting, close and compliance. Deep experience with local regulatory reporting, taxation and compliance matters, including working with BPOs and tax audits, and the ability to learn the requirements of new jurisdictions quickly and take end-to-end ownership. Proven experience collaborating with cross-functional teams such as treasury, reporting, tax, shared services, HR and FP&A. A builder's mindset focused on constant improvement, with a track record of reducing days to close and bringing efficiencies through technology, standardization of processes and talent development. Strong organizational and prioritization skills, comfortable with ambiguity and working in fast-paced, remote-first, high-productivity and multicultural environments. Clear communication in English, written and spoken. An authorized public accounting license such as Chartered Accountant or local equivalent. Nice to have: experience in tech marketplaces or apps (first preference) or B2B SaaS companies; Big 4 background; NetSuite; hands-on experience building automations with AI tools such as Claude or ChatGPT. Job Benefits Be part of a growing and innovative company with a unique approach to ride-hailing and Fintech solutions. Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued. Competitive salary as a full-time employee. Hybrid work arrangements to support a healthy work-life balance.