Вакансии

▫️оставлять короткие комментарии под постами крипто-аккаунтов, чтобы поднимать вовлеченность; ▫️отвечать на комментарии под постами аккаунтов, с которыми работаем.

Location: South Africa Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems. As they continue to grow, they are looking for an experienced Salesforce Pardot Consultant to help clients design, implement, and optimize effective B2B marketing automation solutions using Salesforce Marketing Cloud Account Engagement (Pardot) . The Role We're looking for a Salesforce Pardot Consultant (Marketing Cloud Account Engagement) with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem. Pardot / Marketing Cloud Account Engagement is the primary platform for this role. You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment. This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication. Experience with the broader Salesforce Marketing Cloud (SFMC) ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement. Role Details Commitment: Full-Time (40 hours/week) Working Hours: AU working hours Location: Fully Remote Engagement: Independent Contractor Monthly Rate: USD $1,600–3,000/month (depending on level of experience) What You'll Do Pardot / Marketing Cloud Account Engagement Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot). Design and manage automated lead nurturing journeys and engagement programs. Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality. Build and optimize lead scoring, grading, and qualification models. Develop forms, landing pages, email templates, and lead capture workflows. Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage. Support campaign tracking, attribution, and reporting within Pardot and Salesforce. Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM. Lead Management & Marketing Automation Translate client marketing strategies and business requirements into scalable marketing automation solutions. Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel. Configure lead routing, qualification, and handover processes between marketing and sales. Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment. Troubleshoot automation, synchronization, campaign, and data issues. Perform thorough QA and testing before campaigns and automation workflows go live. Email & Campaign Development Build and optimize responsive email campaigns and templates. Support personalization and dynamic content based on prospect data and behavior. Develop landing pages and forms that integrate effectively with marketing campaigns. Apply HTML and CSS where required to customize emails, forms, and landing pages. Monitor campaign engagement and recommend improvements based on performance data. Salesforce Integration & Data Management Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data. Support field mapping, campaign attribution, segmentation, and lead management processes. Troubleshoot data synchronization and integration issues. Collaborate with Salesforce and technical specialists where more complex integrations are required. Support integrations between Pardot, Salesforce CRM, and other marketing or business systems. Client Consulting & Collaboration Work directly with clients to understand their marketing objectives, processes, and technical requirements. Translate business requirements into practical Pardot solutions. Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders. Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization. Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully. Manage multiple client projects and priorities while maintaining a high standard of delivery. Continuous Improvement Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability. Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows. Troubleshoot platform and campaign issues to ensure reliable execution. Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices. What We're Looking For Must-Haves 3+ years of hands-on experience with Salesforce Pardot / Marketing Cloud Account Engagement . Strong practical experience building and managing Pardot marketing automation campaigns. Experience with Engagement Studio , automation rules, completion actions, segmentation, and dynamic lists. Experience developing lead nurturing workflows and B2B customer journeys. Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover. Experience building and managing email campaigns, forms, landing pages, and lead capture processes. Experience integrating and working with Pardot and Salesforce CRM . Strong understanding of prospect data management, segmentation, synchronization, and data quality. Experience with campaign tracking, reporting, and marketing attribution. Good HTML and CSS skills for email and landing page customization. Strong understanding of B2B marketing automation and lead lifecycle management. Excellent troubleshooting and problem-solving skills. Strong communication skills with confidence working directly with clients and stakeholders. Ability to independently manage multiple campaigns, projects, and priorities. Nice-to-Haves Experience with the broader Salesforce Marketing Cloud (SFMC) platform. Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder. Salesforce Pardot / Marketing Cloud Account Engagement certifications. Other relevant Salesforce certifications. Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem. Experience working in an agency, consultancy, or enterprise environment supporting multiple clients. Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows. Familiarity with AMPscript, JavaScript, or SQL. Ideal Candidate Profile This role is ideal for someone who: Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform. Understands both the technical and marketing sides of B2B marketing automation. Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it. Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover. Enjoys combining technical execution with client-facing consulting. Takes ownership of projects from requirements gathering through implementation, testing, and optimization. Communicates technical concepts clearly to both technical and non-technical stakeholders. Is highly organized and capable of managing multiple client engagements simultaneously. Is proactive, detail-oriented, and committed to delivering high-quality work. Why Join? Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments. Take ownership of meaningful B2B marketing automation and lead management initiatives. Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes. Collaborate with experienced consultants and technical specialists within a growing consultancy. Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem. Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence. Recruitment Process Initial Interview Client Interview Offer & Onboarding

Location: Brazil Our client is a specialized business consultancy and software integration firm that helps organizations streamline operations through cloud-based technologies and intelligent business systems. They work closely with clients to design, implement, and optimize scalable digital solutions, enabling businesses to automate processes, improve customer engagement, and build more connected technology ecosystems. As they continue to grow, they are looking for an experienced Salesforce Pardot Consultant to help clients design, implement, and optimize effective B2B marketing automation solutions using Salesforce Marketing Cloud Account Engagement (Pardot) . The Role We're looking for a Salesforce Pardot Consultant (Marketing Cloud Account Engagement) with strong hands-on experience building and optimizing marketing automation workflows within the Salesforce ecosystem. Pardot / Marketing Cloud Account Engagement is the primary platform for this role. You'll work directly with clients to understand their marketing and lead management requirements and translate them into effective Pardot solutions—from lead capture, segmentation, scoring, and nurturing through to campaign automation, reporting, and Salesforce CRM alignment. This is a client-facing role that requires someone who is comfortable combining hands-on technical execution with consulting and stakeholder communication. Experience with the broader Salesforce Marketing Cloud (SFMC) ecosystem is valuable, but it is considered a secondary skill rather than the primary requirement. Role Details Commitment: Full-Time (40 hours/week) Working Hours: AU working hours Location: Fully Remote Engagement: Independent Contractor Monthly Rate: USD $1,600–3,000/month (depending on level of experience) What You'll Do Pardot / Marketing Cloud Account Engagement Build, configure, test, and optimize marketing automation campaigns using Salesforce Marketing Cloud Account Engagement (Pardot). Design and manage automated lead nurturing journeys and engagement programs. Configure segmentation lists, automation rules, completion actions, dynamic lists, and other Pardot automation functionality. Build and optimize lead scoring, grading, and qualification models. Develop forms, landing pages, email templates, and lead capture workflows. Create personalized and segmented B2B marketing campaigns based on prospect behavior, attributes, and lifecycle stage. Support campaign tracking, attribution, and reporting within Pardot and Salesforce. Maintain strong data quality and ensure accurate synchronization between Pardot and Salesforce CRM. Lead Management & Marketing Automation Translate client marketing strategies and business requirements into scalable marketing automation solutions. Develop lead nurturing and lifecycle strategies that effectively move prospects through the marketing and sales funnel. Configure lead routing, qualification, and handover processes between marketing and sales. Identify opportunities to improve conversion rates, campaign performance, and marketing-to-sales alignment. Troubleshoot automation, synchronization, campaign, and data issues. Perform thorough QA and testing before campaigns and automation workflows go live. Email & Campaign Development Build and optimize responsive email campaigns and templates. Support personalization and dynamic content based on prospect data and behavior. Develop landing pages and forms that integrate effectively with marketing campaigns. Apply HTML and CSS where required to customize emails, forms, and landing pages. Monitor campaign engagement and recommend improvements based on performance data. Salesforce Integration & Data Management Work with Salesforce CRM and Pardot to ensure reliable synchronization of prospect and customer data. Support field mapping, campaign attribution, segmentation, and lead management processes. Troubleshoot data synchronization and integration issues. Collaborate with Salesforce and technical specialists where more complex integrations are required. Support integrations between Pardot, Salesforce CRM, and other marketing or business systems. Client Consulting & Collaboration Work directly with clients to understand their marketing objectives, processes, and technical requirements. Translate business requirements into practical Pardot solutions. Explain technical concepts and recommendations clearly to both technical and non-technical stakeholders. Provide clients with guidance and best practices around Pardot, marketing automation, lead management, and campaign optimization. Collaborate with marketing, CRM, creative, product, and technical teams to deliver solutions successfully. Manage multiple client projects and priorities while maintaining a high standard of delivery. Continuous Improvement Review existing Pardot environments and identify opportunities to improve automation, data quality, campaign performance, and usability. Continuously optimize lead nurturing programs, scoring models, segmentation, and workflows. Troubleshoot platform and campaign issues to ensure reliable execution. Stay current with Salesforce Marketing Cloud Account Engagement developments and evolving B2B marketing automation best practices. What We're Looking For Must-Haves 3+ years of hands-on experience with Salesforce Pardot / Marketing Cloud Account Engagement . Strong practical experience building and managing Pardot marketing automation campaigns. Experience with Engagement Studio , automation rules, completion actions, segmentation, and dynamic lists. Experience developing lead nurturing workflows and B2B customer journeys. Strong understanding of lead scoring, grading, qualification, and marketing-to-sales handover. Experience building and managing email campaigns, forms, landing pages, and lead capture processes. Experience integrating and working with Pardot and Salesforce CRM . Strong understanding of prospect data management, segmentation, synchronization, and data quality. Experience with campaign tracking, reporting, and marketing attribution. Good HTML and CSS skills for email and landing page customization. Strong understanding of B2B marketing automation and lead lifecycle management. Excellent troubleshooting and problem-solving skills. Strong communication skills with confidence working directly with clients and stakeholders. Ability to independently manage multiple campaigns, projects, and priorities. Nice-to-Haves Experience with the broader Salesforce Marketing Cloud (SFMC) platform. Experience with Journey Builder, Automation Studio, Email Studio, or Contact Builder. Salesforce Pardot / Marketing Cloud Account Engagement certifications. Other relevant Salesforce certifications. Familiarity with APIs and integrations across the Salesforce and marketing technology ecosystem. Experience working in an agency, consultancy, or enterprise environment supporting multiple clients. Experience with more complex Salesforce CRM configurations and marketing-to-sales workflows. Familiarity with AMPscript, JavaScript, or SQL. Ideal Candidate Profile This role is ideal for someone who: Has deep hands-on knowledge of Pardot rather than only surface-level exposure to the platform. Understands both the technical and marketing sides of B2B marketing automation. Can look at an existing Pardot setup, understand how it works, and identify opportunities to improve it. Thinks beyond individual campaigns and considers the entire prospect journey from initial capture through qualification and sales handover. Enjoys combining technical execution with client-facing consulting. Takes ownership of projects from requirements gathering through implementation, testing, and optimization. Communicates technical concepts clearly to both technical and non-technical stakeholders. Is highly organized and capable of managing multiple client engagements simultaneously. Is proactive, detail-oriented, and committed to delivering high-quality work. Why Join? Work on diverse Pardot / Marketing Cloud Account Engagement projects across multiple client environments. Take ownership of meaningful B2B marketing automation and lead management initiatives. Work directly with clients and help shape how they use Salesforce to improve their marketing and sales processes. Collaborate with experienced consultants and technical specialists within a growing consultancy. Expand your expertise across Salesforce CRM, marketing automation, integrations, and the broader Salesforce ecosystem. Join a fully remote team that values autonomy, collaboration, continuous learning, and technical excellence. Recruitment Process Initial Interview Client Interview Offer & Onboarding

⚪️Разрабатывать CRM-стратегию: onboarding, сегментация, активация, удержание и реактивация. ⚪️Запускать автоматизированные коммуникации и триггерные цепочки.

Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia We are seeking a detail-oriented Virtual Medical Administrative & Patient Engagement Coordinator to support our Medical Wellness and Health Optimization practice. The ideal candidate has prior U.S. healthcare administrative experience and excels at navigating insurance eligibility transitions, outbound patient engagement, and multi-platform scheduling with speed and accuracy. Key Responsibilities 1. Medical Administration (Primary Priority) Collect insurance details, process patient intake/registration, and verify eligibility and benefits (VOB). Enter and update demographic and clinical administrative data in Tebra . Support cash-pay workflows and document tracking in Avexcia . Upload medical records and track missing documentation. Provide administrative support to the billing team during the insurance rollout. 2. Patient Engagement & Outbound Calls (Secondary Priority) Make outbound calls to existing and prospective patients to convert inquiries into bookings. Follow up on incomplete registrations and unconfirmed appointments. Maintain detailed records of all patient interactions in the PM system. Direct and escalate clinical questions to medical providers appropriately. 3. Reception & Scheduling (Third Priority) Answer inbound phone calls using Ooma . Manage, schedule, and reschedule appointments in Mindbody/Legacy . Answer general patient inquiries and route messages to appropriate team members. Requirements Experience: Strong medical administrative or virtual medical assistant experience at a U.S.-based practice. Insurance Knowledge: Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems. Software Familiarity: Experience using Tebra and Mindbody (or comparable systems like Kareo, eClinicalWorks, etc.). Communication: Excellent spoken and written English with a professional, warm phone demeanor for outbound calls. Skills: Strong data entry skills, high attention to detail, and ability to work independently. Compliance: Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8am-5pm, CST.

The Role The Services Engagement Manager (SEM) is responsible for setting our customers up for success and representing the entire value proposition and effort behind a Veeva ClinData Implementation. The SEM is an integral part of the sales cycle, acting as a solution expert working in close alignment with the Veeva Sales, Strategy, and Services Teams.

Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations. Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE The Partner Engagements Manager, Compliance Strategy will lead Checkout’s external-facing compliance strategy across banking, scheme and other strategic partner relationships. You will own the operating model and delivery of compliance-related partner engagements, including annual reviews, periodic due diligence, requests for information, licensing and scheme initiatives, and readiness for product or geographic expansion. You will ensure that Checkout presents a consistent, accurate and well-evidenced view of its compliance framework, while converting external expectations into practical improvements to our roadmap, controls, processes and operating model. The role combines strategic ownership, senior stakeholder management and hands-on delivery. You will lead complex engagements, advise Compliance leadership, build strong relationships with internal and external stakeholders, and develop the partner-engagement capability of the team, including managing and coaching Senior Analyst(s) as the structure is established. WHAT YOU WILL DO - Own the Compliance Strategy partner-engagement portfolio, prioritising work across banking partners, schemes and other strategic external stakeholders. - Establish and continuously improve the operating model for partner engagements, including governance, roles and responsibilities, service standards, evidence expectations, response libraries, escalation routes and management information. - Lead annual KYC AML partner compliance reviews, partner onboarding or refreshes, complex RFIs and other material external engagements from planning through to closure. - Act as a senior Compliance representative in partner meetings, with high level input around Checkout’s compliance framework, risk management approach, policies, controls, governance and improvement plans with clarity and confidence. - Provide oversight and challenge to response packs, control narratives, policy summaries, presentations and supporting evidence, ensuring consistency, accuracy and appropriate ownership. - Lead compliance support for scheme, product-launch and geographic-expansion initiatives, ensuring external partner obligations and readiness requirements are identified, tracked and addressed. - Translate partner feedback, requests and emerging expectations into strategic recommendations, roadmap priorities, control enhancements and process improvements. - Build strong working relationships across Compliance, Legal, Risk, Product, Operations, Commercial, Finance, Technology and regional teams to align delivery and resolve dependencies. - Maintain clear governance over engagement risks, issues, decisions, action plans and remediation, escalating material matters to the Head of Compliance Strategy and relevant governance forums. - Produce concise and decision-useful updates for Compliance leadership, senior management and governance committees, including themes, trends, risks, commitments and delivery status. - Partner with relevant second-line teams to ensure external engagement activity is consistent with the Compliance framework, risk appetite, regulatory obligations and the responsibilities of the three lines of defence. - Coach, develop and set clear expectations for Senior Analyst(s). - Create and implement a high-quality, scalable and collaborative partner-engagement framework. - Identify opportunities to use better data, tooling, workflow design and documentation to improve response quality, reduce duplication and increase the resilience of the Compliance operating model. - Represent Compliance Strategy in cross-functional strategic initiatives and take on other priorities that support long-term capability maturation. WHAT YOU WILL NEED TO BE SUCCESSFUL - Typically 3–5 years of experience in a similar role within compliance, regulatory compliance, risk, audit, legal or a related function in payments, fintech, banking or another regulated financial-services environment. - Demonstrable experience leading external partner, banking, scheme, audit, regulatory or due-diligence engagements. - Experience translating regulatory or partner expectations into practical requirements, delivery plans, governance and measurable improvements. - Experience leading complex, cross-functional workstreams with multiple stakeholders, dependencies and deadlines. - Experience coaching or managing people, setting priorities, giving feedback and creating clarity in a fast-moving environment. - Strong understanding of the payments ecosystem and the compliance expectations relevant to banking partners, payment schemes and regulated financial institutions. - Working knowledge of relevant compliance domains such as AML/CTF, sanctions, KYC/CDD/EDD, licensing, safeguarding, operational resilience, regulatory change or control assurance. - Excellent written and verbal communication, including the ability to present complex issues, defend recommendations and influence senior stakeholders. - Strong judgement and the confidence to challenge constructively, distinguish material from non-material issues and escalate appropriately. - Strong organisational, analytical and project-management skills, with a track record of delivering high-quality outcomes under pressure. - ICA, ACAMS or another relevant professional qualification is desirable. HOW YOU WILL WORK AT CHECKOUT - Be The Owner: Set direction, create accountability and ensure commitments are delivered. - Talk Straight: Give clear, evidence-led advice and communicate difficult messages respectfully and early. - One Team: Build alignment across functions and regions, sharing context and bringing people with you. - No Room for Approximation: Set a high bar for accuracy, evidence, consistency and regulatory defensibility. - Athlete Mindset: Plan rigorously, raise the standard and keep improving the capability of the function. - Better Every Day: Turn recurring engagement friction into scalable processes, tools and operating-model improvements. - Pace Matters: Balance urgency with thoughtful risk judgement and disciplined execution. - Fundamentally Positive: Lead with trust, humility and a practical, solution-oriented approach. WHAT SUCCESS LOOKS LIKE - Partner engagement framework is clearly documented with detailed SLAs and communicated to all relevant stakeholders. - Partner engagements are planned, governed and delivered consistently across the portfolio. - Checkout is represented externally through clear, accurate, credible and coherent compliance narratives. - Material risks, gaps and commitments are visible to the right stakeholders and managed through to resolution. - Scheme, product and geographic-expansion initiatives receive timely and practical Compliance Strategy support. - Partner feedback is converted into measurable improvements in processes, documentation, monitoring, tooling and capability. - The Senior Analyst(s) and wider stakeholder network have clear priorities, effective ways of working and opportunities to grow. - Compliance leadership has reliable management information to understand engagement themes, risks, capacity and progress. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Senior Professional Services, Engagement Manager An overview of this role As a Senior Professional Services Engagement Manager, you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab. Some examples of our projects Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work What you'll do Build trusted advisor relationships with division chiefs, program managers, and technical leaders Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities. Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented. Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management. Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures. Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes. What you'll bring Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects. Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes. Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders. Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies. Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment. Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

— Experience working in an international executive search firm or a global in-house executive search team. — Ability to develop and execute effective sourcing strategies.

Carta is looking for an Engagement Letter Lawyer to negotiate engagement letters, advise clients, and support commercial-contract work.

Anthropic is looking for a Community Engagement Manager to build community relationships and engagement strategies for data center markets.

Location: Cluj-Napoca, Romania Workplace: remote About Welocalize  Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.   Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com  MAIN PURPOSE OF ROLE The Partner Engagement Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Partner Engagement Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly. MAIN DUTIES The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Specialist: Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for standard service offerings. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements. Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work. Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs. Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary. Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize. Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy. Monitor and flag suppliers performing beneath defined Welocalize thresholds.  Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc. Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement. For existing service offerings, liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met. Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality. Hardware and logistics . Handle device assignment, shipment, return and reconciliation, plus security key issuance and revocation, with an accurate asset register. Incidents and compliance. Triage access and device issues, maintain runbooks and SOPs, and enforce GDPR/CCPA privacy controls. Produce audit-ready evidence for ISO 27001 and SOC 2, and carry out background and location-eligibility checks under the client’s vendor requirements. Reporting and improvement. Track SLAs such as time-to-provision, deprovisioning timeliness and MTTR, and look for automation to cut cycle time and errors. REQUIREMENTS Education & Experience Minimum of a BA/BS degree or equivalent experience. Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends. Adept at data literacy; ability to understand and utilize data to make decisions of moderate complexity. Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment. Problem-solving mindset that can proactively assess and mitigate risk. Can work within a team, contributing to the team's success, or work independently as needed. Ability to prioritize ongoing projects based on business needs and urgencies that can arise. Excellent communication skills (written and verbal, fluent in English). Minimum of a BA/BS degree or equivalent experience. Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry Key Competencies Is a strong listener and effective collaborator. Understands the importance of Objective & Key Results (OKRs) and is Results Orientated Actively drives Performance and Delivers results. Proactively develops clear solutions to moderately complex problems

You will: Help plan and execute global online and in-person developer events, workshops, and initiatives.

Location: Remote-Friendly, United States About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Indiana and Kentucky to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within Indiana and Kentucky, up to 50% of the time, and occasionally to other Anthropic data center markets. Key responsibilities Build and maintain trusted, sustained relationships with county commissioners and councils, Kentucky fiscal courts and judge-executives, mayors and city councils, plan commissions and zoning boards, state and regional economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the Indiana and Kentucky data center markets you cover Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate Represent Anthropic in public forums, town halls, planning hearings, community events, and local media Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced Work with the Communications team to develop proactive, locally relevant messaging Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including how large electricity needs are served by local utilities and rural electric cooperatives Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows Minimum qualifications Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field Direct experience working for or engaging with county and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them Based in Indiana or Kentucky or willing to relocate to one of them, and prepared to travel regularly across both states Preferred qualifications 7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government Familiarity with land use, zoning, and permitting processes at the county and municipal level in Indiana and/or Kentucky, including local tax abatement and incentive approvals Experience managing corporate social responsibility programs Established relationships with economic development, workforce, or civic organizations in the markets this role covers Experience working with real estate, legal, communications, and policy teams at the same time A genuine interest in the communities where you work, not just the projects you are managing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote-Friendly, United States About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate. We are looking for a Community Engagement Manager in Montana and Utah to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations. You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand. You will travel regularly within Montana and Utah, up to 50% of the time, often over long distances, and occasionally to other Anthropic data center markets. Key responsibilities Build and maintain trusted, sustained relationships with county commissioners, mayors and city and town councils, planning and zoning bodies, state economic development agencies (such as Montana's Department of Commerce and Utah's Governor's Office of Economic Opportunity), community groups, civic leaders, educational institutions, and workforce partners in the Montana and Utah data center markets you cover Engage respectfully and meaningfully with Tribal governments and Native communities in Montana and Utah, recognizing Tribal sovereignty, building sustained relationships, and supporting consultation and partnership efforts related to our projects Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate Represent Anthropic in public forums, town halls, planning hearings, community events, and local media Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced Work with the Communications team to develop proactive, locally relevant messaging Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use, including water availability and water rights in a dry climate and how rural electric cooperatives and utilities would serve large electricity needs Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows Minimum qualifications Experience in community affairs, public affairs, economic development, government relations, local or state government, or a closely related field Direct experience working for or engaging with county and municipal governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations The ability to represent a company credibly in public settings, including town halls, hearings, and press interviews Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them Based in Montana or Utah or willing to relocate to one of them, and prepared to travel regularly, including long drives, across both states Preferred qualifications 7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government Familiarity with land use, zoning, and permitting processes at the county and municipal level in Montana and/or Utah, and with water rights and water use questions in the Mountain West Experience managing corporate social responsibility programs Established relationships with economic development, workforce, or civic organizations in the markets this role covers Experience working with real estate, legal, communications, and policy teams at the same time Experience working with Tribal governments and Native communities in Montana or Utah, including familiarity with consultation processes, Tribal sovereignty and treaty considerations, or community benefit and partnership agreements A genuine interest in the communities where you work, not just the projects you are managing The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: — планирование и проведение мероприятий — взаимодействие с заинтересованными сторонами — организация выступлений Требования: — опыт работы с Microsoft Office 365 — навыки работы с Constant Contact Условия: — зарплата от 80,000 до 95,000 долларов в год

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work. Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked. You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.   Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.   YOUR ROLE - Stakeholder Management - Serve as the primary client contact for delivery - Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments. - Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery. - Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict. - Project Delivery Oversight - Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin. - Translate customer business requirements into internal deliverables and milestones - Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders. - Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support. - Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point. - Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans. - Drive AI adoption - Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes. - Drive Value and Business Outcomes - Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work. - Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion. - Governance - Design and run governance mechanisms - Track delivery efficacy, timelines, value realization and customer experience - Create continuous-improvement mechanisms - Change Management & Communication - Own communications around delivery status, risks and outcomes - Manage escalation and communication across customer/internal teams - Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout. - Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change. - Role Development - Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.   YOUR SKILLS AND EXPERIENCE - 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead. - Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms. - Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope. - Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs. - Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize. - Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room. - Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources. - Strategic judgment to separate genuine product gaps from client process or training gaps. - Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit. - Excellent written and verbal communication. Status reports people actually read.   Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.   WHAT YOU'LL LOVE ABOUT WORKING HERE - Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work. - Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard. - AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit. - Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager. - Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.