DevOps вакансии

Задачи: — Развертывание и поддержка платформы Cycode в инфраструктуре клиентов (Kubernetes/OpenShift). — Автоматизация всего: от деплоев до операционных задач (Terraform, Python/Bash). — Troubleshooting сложных distributed-систем (инфраструктура + K8s + код). — Повышение отказоустойчивости и наблюдаемости платформы. Требования: — 5+ лет в DevOps/SRE. — Глубокая экспертиза в Kubernetes (понимание internals, networking, scaling). — Опыт с Terraform и AWS. — Английский язык от B1+ Условия: — Гибридный формат (3 дня в неделю в офисе). — Тип контракта B2B (с поддержкой Blue Card). — Работа с инновационной AI-Native платформой в сфере Application Security. — Управление сложным распределенным решением, защищающим CI/CD процессы крупных компаний.

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Our engineering team of ~70 people is fully distributed across the globe, and we work hard to build an async-friendly, shipping-focused engineering culture.   About the Role   We're seeking CI Engineers to join our engineering team and help keep our testing and release infrastructure healthy, fast, and reliable. This is a critical role — our CI and testing systems are complex, deeply relied upon, and continuously evolving.   You won't be writing product features, and you won't be expected to author new test coverage. Instead, your job is to own the health and reliability of our CI systems end to end. That means supporting the engineers who are writing tests, but it also means taking initiative — spotting problems before they become outages, identifying patterns in flakiness before they erode confidence in the test suite, and proactively improving the release process rather than waiting for things to break. We want someone who feels a genuine sense of ownership over these systems and acts accordingly.   This is a great role for a self-directed engineer who takes pride in the reliability of the infrastructure others depend on, and who can both identify problems as well as solve them. What You'll Do Own and proactively improve our GitHub Actions-based CI pipelines — not just fixing what breaks, but anticipating bottlenecks and reliability issues before they impact the team Triage and resolve flaky tests across a large, multi-layered test suite spanning unit, integration, and end-to-end tests — identifying systemic patterns, not just one-off fixes Support ongoing releases and take ownership of improving the release process over time Act as a first responder to emergent CI infrastructure issues, diagnosing and resolving them quickly and independently Support product engineers who are writing tests using Cypress, Jest, and our home-grown Clojure-based test frameworks Manage test infrastructure across a wide matrix of databases — we test against nearly all major transactional and analytical cloud databases including PostgreSQL, MySQL, Snowflake, BigQuery, Redshift, and more Document and communicate clearly and asynchronously across a globally distributed team — and keep the broader engineering team informed about the state of CI health without being asked, as well as communicating and demonstrating best practices. What We're Looking For Demonstrated experience working with CI/CD systems in a professional engineering environment — you don't need to be a 10-year veteran, but you need to have done this work, done it well, and owned it A proactive, ownership-driven mindset — you notice things that are heading in the wrong direction and fix them without waiting to be asked The independence to manage your own priorities and operate effectively without close supervision across a globally distributed team Solid understanding of GitHub Actions or comparable CI platforms Experience with JavaScript testing tools, particularly Cypress and/or Jest Comfort with containerization (Docker) — our database test matrix depends on it Solid shell scripting skills (Bash) Experience diagnosing and fixing flaky tests in large test suites Strong async written communication skills — this is a remote-first, globally distributed team Curiosity and a systematic approach to debugging unfamiliar systems Nice to Have Familiarity with Clojure and TypeScript Experience testing against or operating cloud data warehouses or analytical databases Experience building and supporting software release pipelines Why This Role You'll have real ownership over systems that directly affect the productivity of a 70-person engineering team You'll work on infrastructure that supports widely used open source software Fully remote, any timezone — we're serious about async-first culture You'll have the autonomy to identify and drive improvements rather than just work a ticket queue Compensation The US base salary range for this role is $116K–$213K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: CIS; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth Note   This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the FinOps Engineer, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

Задачи: — Активное участие в развитии платформы — Проектирование инфраструктуры и внедрение продуктивных сервисов — Выявление и устранение проблем, связанных с инфраструктурой — Взаимодействие с командой разработки для улучшения процессов деплоя и тюнинга сервисов — Обеспечение непрерывной работоспособности продуктивных сервисов Требования: — Общий релевантный опыт — от 4 лет — Практические навыки администрирования Linux (в т. ч. BareMetal), систем виртуализации и оркестрации — Уверенная работа с CI/CD‑инструментами — Опыт работы с системами мониторинга и логирования (VM, Grafana Loki) — Развитый навык оперативного решения возникающих проблем — Навыки работы в команде — Уверенное понимание сетей и распределённых систем — Обучаемость — Практический опыт и стремление к автоматизации — Знание Golang Будет плюсом: — Опыт работы с Kafka, Redis, PostgreSQL, Java, Rust — Опыт работы с high load Условия: — Оформление по ТК РФ — График работы: 5/2 — Место работы: Иннополис (предоставляем жильё) — Своевременная выплата заработной платы — 2‑разовое питание — Полный соцпакет: ДМС, абонемент в спорткомплекс/тренажёрный зал

Задачи: — Разработка инструментов автоматизации процессов сборки, тестирования, внедрения — Построение пайплайнов разной сложности — Разработка сервисов интеграции с помощью брокеров сообщений и HTTP запросов — Разработка web-сервисов для пользователей — Поддержка созданных и текущих инструментов и сервисов Требования: — Опыт от 3 лет в DevOps / Platform / Tools development — Опыт работы с Kubernetes (деплой, Helm, базовый troubleshooting) — Опыт разработки на Python (коммерческий, не только скрипты) — Опыт написания Jenkins-пайплайнов (Groovy) — Уверенное знание Linux / bash — Опыт с Docker и Git — Понимание работы Nginx — Понимание брокеров сообщений (Kafka будет плюсом) — Готовность участвовать в разработке веб-сервисов (REST API) — Готовность поддерживать созданные инструменты и сервисы Будет плюсом: — Опыт с OpenShift — Опыт с Go или Java — Опыт с ArgoCD / GitOps — Опыт с Istio — Опыт работы с Jenkins Условия: — Полностью удалённый формат работы (только РФ) — Работа в крупном и стабильном финансовом холдинге — Возможность участвовать в развитии и поддержке сложных инфраструктурных решений

Location: Remote, Global Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We're looking for an engineer to own the deployment and operational infrastructure of Multigres, our distributed Postgres platform. You'll be responsible for building and maintaining the Multigres Operator, ensuring reliable cloud deployments, and creating the tooling that powers our Kubernetes-based infrastructure. WHAT YOU’LL BE RESPONSIBLE FOR: - Build and maintain the Multigres Operator - Maintain our Go-based Kubernetes operator that orchestrates distributed Postgres deployments - Architect cloud deployment infrastructure - Design and implement robust deployment patterns for EKS and other Kubernetes platforms - Manage storage and networking layers - Work with CSI drivers, persistent volumes, and cross-cloud networking to ensure data reliability and connectivity - Develop deployment tooling - Create internal tools and automation for provisioning, scaling, and managing Multigres clusters - Ensure operational excellence - Build monitoring, alerting, and diagnostic capabilities into the deployment layer - Collaborate across teams - Work with database engineers, SRE, and product teams to deliver seamless deployment experiences YOU MIGHT BE A GOOD FIT IF YOU HAVE: - Strong systems programming skills - Proficiency in Go and experience building production-grade operators or controllers - Deep Kubernetes expertise - Hands-on experience with Kubernetes internals, custom resources, and cloud-managed Kubernetes services (EKS, GKE, AKS) - Database operations knowledge - Understanding of database deployment patterns, backup/restore, replication, and high availability - Distributed systems experience - Familiarity with consensus protocols, failure scenarios, and designing for resilience - Cloud infrastructure background - Experience with cloud-native deployment tooling, IaC (Terraform, Pulumi), and cloud provider APIs - Production operations mindset - Track record of building reliable, observable, and maintainable systems NICE TO HAVE: - Experience with CSI storage drivers and storage orchestration in Kubernetes - Knowledge of cross-cloud networking tools like Cilium, Istio, or similar service mesh technologies - Prior work with sharded query serving systems like Vitess - Contributions to open-source infrastructure projects WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

О ПРОЕКТЕ Ocean AI развивает сложные высоконагруженные продукты, интегрирующие блокчейн-технологии и искусственный интеллект. Мы ищем инженера для построения надежной платформенной основы, способной выдерживать специфические нагрузки Web3-нод и AI-моделей. ОСНОВНЫЕ ЗАДАЧИ — Развитие и оптимизация облачной инфраструктуры на базе Kubernetes. — Проектирование и поддержка полных циклов CI/CD (от сборки до автоматических откатов). — Обеспечение высокой доступности (HA), масштабирования и глубокой observability систем. — Сопровождение специфической инфраструктуры: Web3 (ноды, RPC, индексеры) и AI (LLM, RAG). — Внедрение и контроль стандартов безопасности (Secrets management, SAST/DAST). ТРЕБОВАНИЯ К КАНДИДАТУ — 6+ лет опыта в эксплуатации высоконагруженных систем. — Глубокие знания Kubernetes, Helm и IaC (Terraform / Ansible). — Опыт работы с современным CI/CD стеком (GitLab, GitHub Actions, ArgoCD). — Владение инструментами Observability (Prometheus, Grafana, логирование и трассировка). — Опыт администрирования PostgreSQL, Redis, Kafka и работы с облаками (AWS/GCP/Azure). — Понимание сетевых протоколов (TCP/IP, DNS, TLS) и системного администрирования Linux. ОБЯЗАТЕЛЬНЫЙ СПЕЦИФИЧЕСКИЙ ОПЫТ — Web3: практическая работа с нодами, ключами и on/off-chain синхронизацией. — AI: опыт вывода LLM/RAG в продакшен, оптимизация latency и стоимости ресурсов. — Security: обеспечение безопасности цепочек поставок и управления секретами. УСЛОВИЯ РАБОТЫ — Полностью удаленный формат из любой точки мира. — Гибкий подход к юридическому оформлению сотрудничества. — Прямое влияние на архитектуру платформы в динамично растущей компании.

О ПРОЕКТЕ Chrona agency ищет эксперта в инфраструктурную Web3-платформу, обслуживающую десятки тысяч блокчейн-нод в 120+ сетях (Ethereum, Solana, Cosmos и др.). Мы обеспечиваем 99.99% uptime для валидаторов и RPC-узлов, используя non-custodial модель. ОСНОВНЫЕ ЗАДАЧИ — Развертывание и эксплуатация блокчейн-нод различных типов (Validator, Archive, RPC). — Обеспечение отказоустойчивости и минимального latency в геораспределенной инфраструктуре. — Настройка мониторинга, алертинга и систем глубокой аналитики производительности. — Автоматизация процессов обновления сетей и деплоя инфраструктурных компонентов. — Работа с сетевой архитектурой (L2/L3) и оптимизация ресурсов кластеров. — Применение SRE-практик для контроля SLA/SLO и планирования мощностей. ТРЕБОВАНИЯ К КАНДИДАТУ — Глубокий коммерческий опыт эксплуатации блокчейн-инфраструктуры. — Экспертные знания Kubernetes в production-средах. — Опыт работы с Terraform, Ansible и инструментами CI/CD (GitLab / GitHub). — Уверенное владение стеком мониторинга: Prometheus, Grafana, Alertmanager. — Глубокое знание Linux (Debian / Ubuntu) на системном уровне. БУДЕТ ПРЕИМУЩЕСТВОМ — Опыт работы с высоконагруженными RPC-сервисами. — Понимание архитектур Proof-of-Stake (PoS) и механизмов консенсуса. — Навыки построения отказоустойчивых кластеров в распределенной среде. УСЛОВИЯ РАБОТЫ — Полностью удаленный формат и отсутствие бюрократии. — Выплаты в USDT согласно рыночной вилке. — Возможность прямого влияния на архитектуру и масштабирование платформы. — Работа в сильной инженерной команде с фокусом на результат.

Задачи: — Работа с инфраструктурой Blockchain и AI (биометрия / Computer Vision), ориентированная на практическую работу, а не на технический менеджмент. Требования: — 1+ год опыта с AI-инфраструктурой (биометрия / Computer Vision). — 1+ год работы с Nvidia GPU (Cuda, TensorRT). — 1+ год опыта с Blockchain инфраструктурой. — 1+ год работы с Bare metal Kubernetes. — 6+ лет общий опыт работы в роли DevOps Engineer. — Гражданство РФ или РБ. — Часовой пояс UTC +3. Условия: — Полностью удалённый формат работы, только fulltime, без совмещения, аутсорсинг и аутстаффинг не рассматриваются. — Оформление по ТК РФ после испытательного срока. — 100% оплата больничного. — Оплачиваемый отпуск 28 календарных дней. — Работа в продуктовой компании, аккредитованной в «Минцифре».

Location: Baku Workplace: remote ABOUT YOU We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents. Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role. If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation. Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model. Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix. Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed. Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle. During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams. Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead. Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift. Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability. Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions. Publish health reports of critical apps periodically. Qualifications and Skills 4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred. Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths. Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts. Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs. Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences. Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues. Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity. Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required. Nice to Have Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements. Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm). JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Baku Workplace: remote We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents. Qualifications and Skills 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus. The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com For more vacancies: Careers | Xsolla

Location: Kuala Lumpur; Baku; Serbia Workplace: remote ABOUT YOU   We are seeking a highly analytical and hands-on Senior FinOps Engineer to lead and mature our cloud and infrastructure financial management capabilities across GCP, AWS, and on-prem environments. As part of our talented infrastructure team, you will drive cost transparency, optimize cloud spend at scale, and partner with engineering, product, and finance teams to ensure that Xsolla’s global infrastructure is efficient, predictable, and aligned with business priorities.   The ideal candidate brings a deep technical understanding of modern cloud platforms (GCP / AWS) and experience working in Kubernetes-centric environments. You excel at turning complex usage patterns into actionable insights, influencing technical teams, and establishing a culture of cost accountability and data-driven decision-making. You balance tactical optimizations with long-term architectural improvements and know how to navigate both engineering conversations and executive discussions.   If you’re passionate about building scalable FinOps practices in a fast-growing, product-led company—and want to directly impact how we run and scale our global platform—we’d love to hear from you.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Lead the cloud cost optimization strategy across GCP, AWS, and on-prem infrastructure, ensuring efficiency, transparency, and financial predictability Analyze compute, storage, networking, and Kubernetes resource usage to identify actionable cost-saving opportunities without compromising performance or reliability Build and maintain forecasting models, dashboards, and automated reporting that provide real-time visibility into cost drivers and trends across teams and services Develop and implement tagging/labeling standards, budgeting processes, and governance policies to enable cross-organizational accountability Collaborate closely with Engineering, Finance, and Product to guide workload placement, architecture decisions, and scaling strategies Drive adoption of FinOps best practices including rightsizing, reservation planning, autoscaling optimizations, multi-cloud efficiency, and cost-effective storage strategies Create and refine internal tooling, automation, and pipelines for cost monitoring, anomaly detection, and usage attribution across Kubernetes clusters, virtual machines and physical servers, located both in datacenters and cloud providers Advocate for a cost-aware culture by training engineering teams, running FinOps reviews, and communicating insights to both technical and non-technical stakeholders Stay up to date with the latest cloud pricing models, vendor offerings, and industry trends to continuously evolve Xsolla’s FinOps maturity Qualifications: 5+ years of experience in cloud infrastructure, platform engineering, SRE, or DevOps roles with a strong focus on cost optimization Hands-on experience with GCP (priority) and AWS; strong understanding of cloud pricing models, resource types, and cost management tooling Deep knowledge of Kubernetes resource allocation, autoscaling, workload placement, and cost attribution in distributed environments Proficiency with cloud cost tools (GCP Billing exports, BigQuery, AWS CUR, 3rd party cost monitoring tools (Kubecost, CloudHealth), cost monitoring features in observability tools, custom dashboards, etc.) Strong analytical and data-engineering skills, able to build dashboards, SQL-based pipelines, and forecasting models Experience driving cross-functional initiatives and influencing engineering, product, and finance stakeholders Excellent communication skills with the ability to translate technical concepts into business-focused recommendations Fluent in English (written and verbal) Nice To Have: GCP and/or AWS cloud certifications (on Professional level, preferable) Understanding of FinOps Framework practices or FinOps Certified Practitioner certification Prior experience in gaming, high-growth tech, SaaS, or multi-cloud platform environments Familiarity with chargeback/showback models, internal cost allocation systems, or multi-tenant architectureExperience with Terraform, Helm, or GitOps workflows in cost-related automation Background in data analytics, cloud architecture, or financial modeling The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.   By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.   Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.   For any inquiries related to data privacy, please contact: careers@xsolla.com   Explore more opportunities at: https://xsolla.com/careers

Задачи: — Развитие Observability & Reliability: поддержка и развитие стека наблюдаемости (Prometheus, Grafana, Loki + Promtail), поддержание SLO-driven алертинга через Alertmanager, отслеживание производительности и стоимости сервисов. — Поддержка Platform & Infrastructure: управление production Kubernetes кластерами, жизненным циклом контейнеров (Docker), операционные задачи с PostgreSQL, Redis и ClickHouse. — Мониторинг безопасности (опционально): ужесточение Kubernetes (RBAC, NetworkPolicies, TLS/mTLS), мониторинг аномалий, обеспечение соответствия OWASP. — CI/CD & Automation: поддержка CI/CD пайплайнов GitLab, внедрение прогрессивной доставки и безопасных стратегий отката, содействие развитию GitOps практик. Требования: — Опыт работы DevOps или SRE инженером от 3 лет. — Глубокие знания Kubernetes и Docker на production. — Экспертиза в Prometheus, Grafana, Loki и Alertmanager. — Практический опыт с GitLab CI/CD пайплайнами. — Уверенное владение Bash скриптами и автоматизацией. — Понимание управления секретами, TLS/mTLS и secure-by-default операций. — Отличные навыки устранения неполадок и реагирования на инциденты. — Желательно: опыт с NestJS/Node.js или TypeScript, знакомство с GitOps (ArgoCD/Flux), Helm, service mesh (Istio/Linkerd), AWS/GCP/Azure, Python или Go для внутренних инструментов. Условия: — Конкурентная заработная плата. — Бюджет на обучение (CKA/CKAD, сертификации Prometheus). — Полностью удаленная работа, гибкий график с пересечением часовых поясов UTC+1. — MacBook Pro и необходимое оборудование. — Оплачиваемый отпуск и поддержка участия в конференциях (DevOpsDays, KubeCon).

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.

О РОЛИ Ищем инженера для развертывания и оптимизации облачной инфраструктуры на AWS. Основной фокус — внедрение принципов GitOps, обеспечение безопасности и создание отказоустойчивых CI/CD конвейеров для международного B2B продукта. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Infrastructure as Code: Развертывание и обслуживание облачной среды AWS с использованием Terraform. — GitOps: Внедрение методологии GitOps для управления состоянием приложений и инфраструктуры. — CI/CD: Разработка и поддержка пайплайнов для автоматизированной сборки и тестирования. — Automation: Автоматизация рутинных процессов развертывания и администрирования. — Security: Обеспечение и контроль безопасности облачных ресурсов. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: От 3 лет в ролях DevOps, SRE или Platform Engineer. — Cloud: Практический опыт работы с сервисами AWS. — Tools: Уверенное владение Terraform, Kubernetes и Helm. — OS & Scripting: Глубокие знания Linux и написание скриптов на Bash. — Networking: Понимание основ TCP/IP, DNS и протоколов HTTP/S. БУДЕТ ПЛЮСОМ — Навыки работы с ArgoCD или Flux. — Опыт с распределенными системами (Kafka, RabbitMQ, Redis Cluster). — Использование инструментов масштабирования (Karpenter / Cluster Autoscaler). — Навыки программирования на Python или Go. ЧТО МЫ ПРЕДЛАГАЕМ — Работа в сильной международной технической команде. — Полная свобода в выборе локации (кроме РФ/РБ). — Прозрачные перспективы карьерного и профессионального роста.

О РОЛИ Ищем опытного инженера для работы в DataDev. Основной фокус — поддержка и развитие инфраструктуры, автоматизация CI/CD пайплайнов и эксплуатация сложных MPP-систем. Нам важен глубокий опыт администрирования баз данных и понимание сетевых моделей Kubernetes. ВАШИ КЛЮЧЕВЫЕ ЗАДАЧИ — Automation: Разработка скриптов и средств мониторинга на Python/Golang, автоматизация рутинных процессов. — CI/CD: Разработка и поддержка пайплайнов, подготовка deployment-приложений для кластеров. — Infrastructure: Настройка, мониторинг и оптимизация MPP-систем (GreenplumDB/ArenadataDB). — Incident Management: Решение типовых задач и обработка инцидентов совместно с архитекторами. — Knowledge Base: Наполнение базы знаний и документирование технических решений. ЧТО МЫ ЖДЕМ ОТ ВАС — Опыт: 5+ лет в DevOps/System Administration (Linux). — Kubernetes: Понимание сетевых (CNI, Ingress, Istio) и сторадж-моделей (CSI). — Stack: Уверенная работа с Ansible, Docker, Git и брокерами сообщений (Kafka, Rabbit, Redis). — Database Expert: Опыт эксплуатации Greenplum/ArenadataDB (backup/restore, gpupgrade, мониторинг). — Networking: Твердое понимание TCP/IP, UDP, NAT, DNS и HTTP. — Clouds: Опыт работы с VK Cloud, YandexCloud, OpenStack или AWS. ЧТО МЫ ПРЕДЛАГАЕМ — Полностью удаленный формат работы. — Масштабные задачи на стыке Big Data и системной инженерии. — Работа в команде экспертов с прозрачными процессами.

Задачи: — Развертывание, обслуживание и оптимизация облачной инфраструктуры на AWS с помощью Terraform; — Внедрение и соблюдение принципов GitOps для управления инфраструктурой и состоянием приложений; — Обеспечение безопасности инфраструктуры; — Разработка, внедрение и поддержка отказоустойчивых конвейеров CI/CD для сборки, тестирования и развертывания приложений; — Автоматизация рутинных операций и процессов развертывания с помощью современных инструментов; Требования: — 3 года профессионального опыта в качестве DevOps-инженера, SRE-инженера или инженера по платформе; — Практический опыт работы с AWS или другими облачными провайдерами; — Опыт написания и поддержки инфраструктуры как кода (Terraform); — Навыки создания и оптимизации конвейеров CI/CD; — Опыт работы с Kubernetes и Helm; — Глубокое понимание основ сетевых технологий (TCP/IP, DNS, HTTP/S) и облачной безопасности; — Опыт работы с Linux и скриптами на языке bash; Будет плюсом: — Понимание принципов Gitops и навыки работы с такими инструментами как ArgoCD или Flux; — Навыки работы с распределенными системами (Kafka, RabbitMQ, Redis Cluster); — Опыт настройки распределенного логирования и трассировки; — Знание шаблонов и практик SRE; — Опыт работы с языками программирования (Python/Go); — Опыт работы с решениями для масштабирования кластера, такими как Karpenter или Cluster Autoscaler. Условия: — Удалённый формат; — Карьерный рост и развитие в сильной технической команде; — Работа в международной компании.