Поддержка клиентов вакансии

Location: Athens Workplace: hybrid The Role:    We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the position include: Develop and maintain excellent relationships with clients Handle client inquiries and ensure that high level service is provided Perform personal clientele analysis and take actions as required Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients Ensure compliance with the company’s legal guidelines and compliance procedures Provide suggestions on system enhancements Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development Contribute to the team effort by achieving targeted results Cooperate effectively with other departments as necessary Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent German speaker with excellent oral and written skills in English Reliable, with integrity of character Outstanding communication and interpersonal skills Dynamic, innovative and target oriented Ability to multitask and prioritize Strong computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Speak Your Strength – Language Proficiency Check Deep Dive – First Interview with Your Future Team All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Limassol; Nicosia Workplace: onsite The Role:   Do you want to launch your career in a dynamic, fast-paced industry while living abroad and experiencing new cultures?   We’re looking for a driven, energetic, and goal-oriented individual to join our team as a International Customer Experience Coordinator. This is more than just a job—it’s your chance to build an international career, expand your professional network, and gain hands-on experience in the financial services industry. The main responsibilities of the position include: Lead, mentor, and empower Customer Experience Teams through regular and individual meetings while driving motivation, commitment, and target focus. Keep abreast of the latest developments, products, marketing promotions and the relevant terms and conditions, and communicate them over to clients. Ensure compliance with the Company’s legal guidelines and compliance procedures. Conduct comprehensive competition analysis for strategic insights and generate relevant analysis and reports. Ensure that high level services are provided to clients. Propose and provide suggestions to improve system, procedures, and department operations. Contribute to team effort by achieving targeted results. Cooperate effectively with other departments as necessary. Spend significant time travelling abroad (up to 10 months per year). Main requirements: Completed bachelor degree Excellent oral and written skills in English. Flexibility to work in a multicultural environment. Excellent people management skills. Reliable, with integrity of character and strong business acumen. Outstanding communication and interpersonal skills. Dynamic, innovative and target oriented. Very good computer literacy. Benefit from: Attractive remuneration package plus performance related reward Travel allowance Private health insurance Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Bring It to Life – Role-Specific Take-Home Task Get Closer – Second Interview with the Future Team All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Nicosia Workplace: hybrid The main responsibilities of the position include: Process deposits, withdrawals and refunds based on established policies and procedures Ensure compliance with the company’s anti-money laundering procedures Internally assist all departments with any issues related to client funds Provide suggestions on system enhancements Perform other ad hoc tasks, as requested Main requirements: Degree in finance, economics or accounting Experience in a similar position would be considered as an advantage Excellent verbal and written communication skills in Filipino and English Ability to work on shift rotation is a must Efficient and detail-oriented Computer and numerically literate Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Dubai Workplace: onsite The Role:    We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the position include: Develop and maintain excellent relationships with clients. Handle client inquiries and ensure that high level service is provided. Perform personal clientele analysis and take actions as required. Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients. Ensure compliance with the company’s legal guidelines and compliance procedures. Provide suggestions on system enhancements. Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development. Contribute to the team effort by achieving targeted results. Cooperate effectively with other departments as necessary. Main requirements: Degree in a business-related field. Client handling experience in the financial services sector will be considered an advantage. Fluent Uzbek and Russian speaker with excellent oral and written skills in English. Reliable, with integrity of character. Outstanding communication and interpersonal skills. Dynamic, innovative and target oriented. Strong computer literacy. Valid work permit required. Benefit from: Attractive remuneration package plus performance related reward Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Show Your Skills – Live Technical Session Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Almaty, Kazakhstan Workplace: hybrid ДОБРО ПОЖАЛОВАТЬ В OLX Мы создаем устойчивые экосистемы маркетплейсов, на которые ежемесячно полагаются миллионы людей, чтобы покупать и продавать автомобили, находить жилье, устраиваться на работу и торговать подержанными товарами. Это коммерция, которая имеет значение: безопасная, разумная и экологически ответственная. Мы делаем это благодаря смелости внедрять инновации, приверженности результатам, сотрудничеству представителей более 50 национальностей на 7 рынках и подходу, ориентированному на потребности клиентов, где реальные люди стоят на первом месте. Добавьте к этому стремление к победе — и вы получите культуру, которая является амбициозной, динамичной и основанной на доверии. Наши бренды, включая AutoTrader, OLX, Otomoto, Property24 и другие, любимы миллионами. А поддерживают нас Prosus, один из крупнейших технологических инвесторов в мире. Присоединяйтесь к OLX, и вы увидите, как далеко сможете зайти. Вы помогаете людям и получаете от этого удовольствие? Если ответ - Да, то нам по пути.   В команду OLX Казахстан мы ищем единомышленников OLX, Cпециалистов по работе с обращениями пользователей – открытых, доброжелательных, желающих помогать другим и развиваться вместе с OLX Какие обязанности ты получишь, работая с нами? качественное и оперативное предоставление помощи пользователям по использованию сервиса OLX в формате письменных ответов в соответствии с политикой компании Какими навыками необходимо обладать? опыт работы на аналогичной должности от 2 лет грамотная русская и казахская речь, знание казахского языка обязательно грамотная письменная речь опытный пользователь ПК опыт пользования досками бесплатных объявлений аналитический склад ума ответственное отношение к работе желание и умение работать на результат Условия работы: работа в компании входящую в международную группу официальное трудоустройство согласно законодательству РК оклад и ежемесячный бонус работа на полный рабочий день в зафиксированной смене 7:00-16:00, 9:00-18:00 или 10:00-19:00 два плавающих выходных в неделю конкурентоспособная и официальная оплата труда ежегодный оплачиваемый отпуск 28 календарных дней компенсация спорта согласно политике Компании после успешного прохождений испытательного срока западная культура работы и ведения бизнеса, работе в команде профессионалов DEI культура, где мы создаем высокоэффективное, разнообразное, инклюзивное и аутентичное рабочее место. Внутренняя платформа, где ты можешь обучаться и развиваться (бесплатные курсы от Coursera, Harvard Business School итд) Молодая и активная команда - мы любим посмеяться, но работу воспринимаем всерьез. Присоединяйся к единомышленникам - большой и дружной команде OLX! Многообразие, равенство и инклюзивность в OLX OLX ценит многообразие и приветствует кандидатов независимо от расовой и этнической принадлежности, физических и ментальных особенностей, возраста, пола, сексуальной ориентации, вероисповедания, а также бэкграунда и профессионального опыта Если вас вдохновляет эта вакансия, мы призываем вас откликнуться, даже если вы не соответствуете всем требованиям — возможно, вы именно тот, кто идеально подойдет для этой или других наших возможностей! OLX будет обрабатывать ваши персональные данные для оценки вашего соответствия позиции, на которую вы подаетесь. Вы можете по желанию дать согласие на хранение ваших данных в течение 12 месяцев после завершения процесса отбора для рассмотрения вашей кандидатуры на будущие вакансии в OLX. Более подробную информацию о том, как будут обрабатываться данные вашей заявки, можно найти в нашей Политике о конфиденциальности.

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, technical Open Source Community Advocate to join our growing global team! We are looking for someone who loves data analytics, enjoys helping others, and is excited to work for a startup to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed.  You will help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities), providing help to Metabase users using our open source and for-fee products.  Our discourse forum is often the first resource that comes up when our customers search for issues, and it’s used by Metabase customers big and small.   A typical day will involve a mix of answering our users on our discourse forum and helping customers on Twitter or other social channels.  Any given week, you might correspond with our users to hear what they’re trying to accomplish, collaborate with our writing team, or participate in brainstorming sessions on what content we should create for our customers.   Why Success?    We are the voice for our customers.  Our product team reviews our feedback, asks us for advice, and engages with our customers proactively.  We have a writer on our team who reviews what questions our customers are asking and improves our documentation, so the next customer doesn’t have to ask.  We also work closely with an engineering team focused on critical issues and our escalations, so we don’t have to worry about our customers being impacted by major bugs for a long time.    We’re 100% remote, and our operations are designed that way.  People work during the times that work for them.  You are not expected to be “on” at all times, and there are no points for responding quickly to every Slack you receive.      We don’t overpromise our customers. Since we’re open source, our customers can see what we’re doing in our Github repository and our roadmap is publicly available for our customers at all times.    Many companies use the word “success” to describe jobs that are really sales jobs or account management jobs with quotas. We are not about that. We’re exclusively here to make sure our open source users, our future customers who are currently on trials, and our current paying customers all get the appropriate help they need to be successful.      If you want to take part and have a voice in a truly growing business, believe that BI analytics should be easy to use and set-up, and that self-service analytics should be a real thing and not just some marketing jargon that people put on their websites, please apply! Being an Open Source Community Advocate at Metabase would be a great fit for you if you: Enjoy helping people and solving their problems Have a strong technical background (minimum of 3 -5 years writing production code or administering systems) Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase) Have excellent written communication Are comfortable being the face of Metabase during webinars or in-person events You have expertise in at least one of: Running Metabase on a variety of operating systems for multiple years Strong background in networking and how web applications function Managing servers (either physical, or Docker, or AWS/GCP/etc) Managing databases and strong SQL skills It’s not required, but a plus if you: Are fluent in multiple languages (this is helpful as our users are world-wide) Compensation The US base salary range for this role is $67.9K–$183.5K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Limassol Workplace: hybrid The Role: We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and taking actions as required Handle client inquiries appropriately and ensuring that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: University Degree in a business-related field Client handling experience in the financial services sector is a definite plus Excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Nicosia Workplace: hybrid The Role:  We are looking for passionate and self-motivated professionals to join our Back office team. The successful candidates will have the opportunity to monitor, manage and execute client funding requests. The main responsibilities of the position include: Process deposits, withdrawals and refunds based on established policies and procedures Ensure compliance with the company’s anti-money laundering procedures Internally assist all departments with any issues related to client funds Provide suggestions on system enhancements Perform other ad hoc tasks, as requested Main requirements: Degree in finance, economics or accounting Experience in a similar position would be considered as an advantage Excellent verbal and written communication skills in Chinese and English Ability to work on shift rotation is a must Efficient and detail-oriented Computer and numerically literate Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.