Поддержка клиентов вакансии - гибрид

Location: Worldwide Workplace: hybrid The International Host (Turkish Speaker) acts as a crucial liaison between Turkish-speaking guests and groups, and the ship’s hotel departments, ensuring a smooth, personalized, and memorable cruise experience. This role provides language assistance and translation services, facilitates communication, and supports guest engagement by hosting events and delivering informative talks and briefings. The International Host actively promotes onboard products and services to enhance guest satisfaction and drive onboard revenue. Working collaboratively with other Guest Services roles, and the Shore Excursions, Marketing, and other hotel departments, this position plays a key role in delivering personalized service tailored to the needs of Turkish-speaking guests and groups aboard Cruises. Main Responsibilities Provide translation, language support, and personalized assistance to ensure a seamless onboard experience for Turkish speaking guests. Deliver outstanding customer service to enhance the overall cruise experience for guests and groups. Staff the language assistance desk, offering general cruise information, resolving inquiries, and supporting guests throughout their journey. Translate essential ship documents—including the Daily Planner, menus, letters, and onboard materials—to facilitate clear communication. Make announcements over the PA system in Turkish as directed by Hotel Management, ensuring important information is accessible.  Lead and participate in informational sessions such as welcome and disembarkation briefings, port talks, and shore excursion presentations. Conduct guided tours of the ship, including behind-the-scenes experiences, to enhance guest engagement and familiarity with onboard facilities. Provide translation and informational support at onboard events and activities, ensuring full participation and enjoyment. Support shore excursion sales and other revenue initiatives by actively promoting onboard products, services, and activities.  Serve as the primary contact for group leaders, addressing inquiries, coordinating special requests, and ensuring group needs are met efficiently.  Collaborate with other ship departments (e.g., Food & Beverage, Housekeeping, Entertainment) to deliver appropriate language assistance and exceptional service. Assist with pre-cruise planning for groups, including event coordination and logistical arrangements to ensure smooth operations. Facilitate pre-arrival preparations by organizing events and coordinating necessary arrangements for individual guests or groups. Record and address guest concerns using the Otalio Service Requests system, proactively responding to feedback to continuously improve service delivery.  Ensure compliance with all company standards, policies, and procedures onboard.  Support other areas of Hotel Operations as directed by Hotel Management, contributing to exceptional guest service delivery. Skills Requirements A minimum of two years’ experience in guest services, group coordination, translation, shore excursions, event planning, or a similar role is required; prior experience in a cruise or hospitality environment is preferred. Spoken and written fluency in Turkish, with proven experience translating from English to Turkish, is required. Knowledge of Russian and Arabic is an advantage.  Strong problem-solving skills and the ability to work effectively in a fast-paced, dynamic environment. Outstanding communication, interpersonal and organizational skills, with strong attention to detail. Ability to multitask and thrive in a multicultural, high-pressure setting. Proficiency in computer systems and digital tools; familiarity with Otalio PMS, GobySpark, and other cruise software is preferred. Documentation Requirements Valid Passport and Visas: As required. STCW Certification: Or willingness to obtain. Valid Medical Certificates: Current and up to date.   Contract 5 months on / 2 months off For Pooling Purposes

Location: Riyadh, Saudi Arabia Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ YOUR MISSION We are building Alan's Care function in Saudi Arabia, and you will be the person who makes sure every member trusts Alan when they need us most. You'll build the function from zero: process, tooling, quality bar, then scale it, while handling the conversations that matter most yourself. Founding the function - Handle directly the member contacts that stay in-house: admin requests, escalations, complex cases. - Write the scripts, guidelines, and documentation that make Care work in Saudi from day one. - Shape the operating model on the ground together with the GM Saudi and the global Care community: opening hours, shift coverage, tooling setup (Intercom and others), and how traffic splits between in-house and externalized support. What success looks like: a documented, working Care operation that can pass regulatory scrutiny and handle real member conversations from launch. Owning quality on externalized support - Own the quality bar for everything we externalize: review calls and tickets in Arabic, coach our outsourcing partner's agents, and close the loop between what members experience and what we improve. What success looks like: externalized conversations meet Alan's quality bar, and gaps get caught and fixed before they become member complaints. Owning regulatory accountability - Own the complaint-handling policy and the regulatory SLAs on complaints. - Prepare the documentation and readiness for the Insurance Authority inspection. What success looks like: Alan passes Insurance Authority inspection with a clear, accountable answer on every complaint-handling question asked. You won't be building this alone. You'll have the full support of Alan's global Care Ops team on process design, tooling, forecasting, and planning, the same team behind our Care launches in France, Belgium, and Canada. You bring the on-the-ground execution and Arabic-language expertise; they bring the playbooks and cross-market experience. 👀 WHO WE ARE LOOKING FOR - You are a founding operator. You've built an operational function from scratch before, or you're ready to do it for the first time with real ownership. - You are hands-on in ambiguity. You're happy to answer tickets yourself on day one while designing the system in parallel. Some decisions on coverage model and tooling are still being finalized, and you'll help make them. - You are AI-first. You're excited to work on automation and tooling, not just process. - You lead with ownership and directness. You hold an outsourcing partner accountable to a quality bar without hesitation. - You are genuinely energized by great customer experience. When a member is frustrated, you don't just close the ticket, you make sure they walk away feeling cared for. - You understand the member's stakes. Ideally, you've seen pre-authorization, claims, or member frustration points up close, in health insurance, health services, or a comparable regulated environment. ⭐️ REQUIREMENTS FOR THE ROLE Must-haves - Saudi national. - Fluent in Arabic and English, spoken and written. Both are mandatory: Arabic for the QA work on Arabic-language conversations, English for collaboration with the global Care community and cross-functional teams. - Comfortable operating with significant ambiguity: building the system and doing the work at the same time. - Strong ownership and directness, including holding an external partner accountable to a quality bar. - Genuine interest in AI-first tooling and automation. Nice-to-haves - Health insurance, health services, or financial services background; understanding of pre-authorization, claims, and member frustration points in Saudi Arabia. - Experience building or scaling an operational/support function from scratch. - Familiarity with the Saudi regulatory environment (Insurance Authority requirements). Level target: B1-C1 on Alan's level grid. ⭐ WHAT WE OFFER - A world-class team to lean on: you won't be alone. You'll have the full support of Alan's global Care Ops team, and the full team's playbooks from launching Care in France, Belgium, and Canada. - Real ownership and impact from day one, on a function you build yourself. - As the team scales, this role has the potential to grow into leading a local team.

Location: Worldwide Workplace: hybrid Guest Service Supervisor Reports to : Guest Service Manager   Responsibilities : ·       Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes. ·       Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay. ·       Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment. ·       Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships. ·       Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices. ·       Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks. ·       Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. ·       Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.   Profile : ·       Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting; ·       Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; ·       Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; ·       Proven leadership and supervisory skills, with the ability to motivate and develop a team; ·       Strong organizational and multitasking abilities with exceptional attention to detail; ·       Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy; ·       Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus; ·       Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; ·       Understanding of shipboard safety and security protocols and the ability to ensure compliance.   Length of contract : 4 months on / 2 months off   Embarkation as soon as possible

Location: Worldwide Workplace: hybrid VIP SERVICES CONCIERGE Department / Section:Hotel / Guest Services Reports to:VIP Services Manager   The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service. VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services; VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence; VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected; Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention; Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations; Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service; VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences; Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests; Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met; Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution; Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience; Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise; Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team; Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns. Requirements A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting; Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus; Vast knowledge of Arabic culture, customs, and etiquette; Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences; Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention; Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy; Passionate for delivering exceptional service and creating memorable experiences for VIP guests; Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations; Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays; Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended; Understanding of shipboard safety and security protocols and the ability to ensure compliance. Documentation Requirements Valid Passport; Valid Seamans Book; STCW Certification; Documentation related to the position Contract: 4months on / 2 off Start date – For Pooling purposes

Location: Limassol; Athens; Greece; Fully Remote - in other eligible locations Workplace: hybrid The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and take actions as required Handle client inquiries appropriately and ensure that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Polish speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You: Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Naples, Fl. Workplace: hybrid IDT’s Retail division is looking for Brand Ambassadors (“BA”).  IDT is a leading communications and financial services company looking for enthusiastic and energetic Brand Ambassadors Responsibilities: In this role, you will be responsible for maintaining a close relationship with retailers that sell the company’s retail products. Responsibilities include ensuring that each retailer/store has the most updated branding, promotions, and training materials. The Brand Ambassador ensures that the retailer has all new products, assists with filling applications, and manages any type of claims or requests that might come from the retailer’s owners or staff. Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers if requested by the Company. More specifically, responsibilities include, but are not limited to: Visiting retailers/stores on a daily basis Maintain the POP material placement for all products and distribute new POP material Collect key information by doing specific surveys for different products IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc) Completion of Financial Service Applications (Money Transfer, Bill Payment, etc.) Introduce new products to our retailers Research information about competitor's offerings and new products Create reports with the findings of each daily route and analyze data in order to offer recommendations Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions Report stores that have low inventory or low balances. Participate in events and in-store promotions. Push and find leads for all our retail product lines. Use our CRM to update and maintain the information and pictures of our retailers. Requirements: Proven work experience in a relevant role, including as an account manager Bilingual professionals with fluency in both English and Spanish are preferred Must be prepared to go door-to-door visiting customers. Basic computer skills – comfortable using tablet and Bluetooth equipment Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail. Authorized to work for all US employers. Must have a valid driver's license and a car (IDT offers a mileage and gas reimbursement program). We offer you: Hourly rate of $15.00/ hour + the ability to earn commissions. Mileage and gas reimbursement program. On-the-job training and a dynamic work environment. Excellent and competitive benefits package, including medical, dental, and 401(k). About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues.  Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!

Location: Worldwide Workplace: hybrid Department :Hotel / Guest Services Reports to: Guest Services Supervisor   Job Summary   The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy. ·       Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing; ·       Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience; ·       Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions; ·       Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages; ·       Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures; ·       Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required; ·       Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns; ·       Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.   Requirements   •                     Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship . •                     Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus; •                     Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus; •                     Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure; •                     Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail; •                     Knowledge of front office operations, including check-in, check-out; •                     Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus; •                     Flexibility to work in a 24/7 operational environment, with rotating schedules.   Documentation Requirements   •                     Valid Passport, Valid Seamans Book, STCW Certification   Length of contract : 6 months on / 2 months off   Embarkation in November

Location: Limassol; Athens Workplace: hybrid The Role: We are looking for a passionate and self-motivated professional to join our Customer Experience Team. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and take actions as required Handle client inquiries appropriately and ensure that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent Arabic speaker with excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You: Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Athens Workplace: hybrid The Role:    We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the position include: Develop and maintain excellent relationships with clients Handle client inquiries and ensure that high level service is provided Perform personal clientele analysis and take actions as required Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients Ensure compliance with the company’s legal guidelines and compliance procedures Provide suggestions on system enhancements Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development Contribute to the team effort by achieving targeted results Cooperate effectively with other departments as necessary Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent German speaker with excellent oral and written skills in English Reliable, with integrity of character Outstanding communication and interpersonal skills Dynamic, innovative and target oriented Ability to multitask and prioritize Strong computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Speak Your Strength – Language Proficiency Check Deep Dive – First Interview with Your Future Team All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Nicosia Workplace: hybrid The main responsibilities of the position include: Process deposits, withdrawals and refunds based on established policies and procedures Ensure compliance with the company’s anti-money laundering procedures Internally assist all departments with any issues related to client funds Provide suggestions on system enhancements Perform other ad hoc tasks, as requested Main requirements: Degree in finance, economics or accounting Experience in a similar position would be considered as an advantage Excellent verbal and written communication skills in Filipino and English Ability to work on shift rotation is a must Efficient and detail-oriented Computer and numerically literate Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Almaty, Kazakhstan Workplace: hybrid ДОБРО ПОЖАЛОВАТЬ В OLX Мы создаем устойчивые экосистемы маркетплейсов, на которые ежемесячно полагаются миллионы людей, чтобы покупать и продавать автомобили, находить жилье, устраиваться на работу и торговать подержанными товарами. Это коммерция, которая имеет значение: безопасная, разумная и экологически ответственная. Мы делаем это благодаря смелости внедрять инновации, приверженности результатам, сотрудничеству представителей более 50 национальностей на 7 рынках и подходу, ориентированному на потребности клиентов, где реальные люди стоят на первом месте. Добавьте к этому стремление к победе — и вы получите культуру, которая является амбициозной, динамичной и основанной на доверии. Наши бренды, включая AutoTrader, OLX, Otomoto, Property24 и другие, любимы миллионами. А поддерживают нас Prosus, один из крупнейших технологических инвесторов в мире. Присоединяйтесь к OLX, и вы увидите, как далеко сможете зайти. Вы помогаете людям и получаете от этого удовольствие? Если ответ - Да, то нам по пути.   В команду OLX Казахстан мы ищем единомышленников OLX, Cпециалистов по работе с обращениями пользователей – открытых, доброжелательных, желающих помогать другим и развиваться вместе с OLX Какие обязанности ты получишь, работая с нами? качественное и оперативное предоставление помощи пользователям по использованию сервиса OLX в формате письменных ответов в соответствии с политикой компании Какими навыками необходимо обладать? опыт работы на аналогичной должности от 2 лет грамотная русская и казахская речь, знание казахского языка обязательно грамотная письменная речь опытный пользователь ПК опыт пользования досками бесплатных объявлений аналитический склад ума ответственное отношение к работе желание и умение работать на результат Условия работы: работа в компании входящую в международную группу официальное трудоустройство согласно законодательству РК оклад и ежемесячный бонус работа на полный рабочий день в зафиксированной смене 7:00-16:00, 9:00-18:00 или 10:00-19:00 два плавающих выходных в неделю конкурентоспособная и официальная оплата труда ежегодный оплачиваемый отпуск 28 календарных дней компенсация спорта согласно политике Компании после успешного прохождений испытательного срока западная культура работы и ведения бизнеса, работе в команде профессионалов DEI культура, где мы создаем высокоэффективное, разнообразное, инклюзивное и аутентичное рабочее место. Внутренняя платформа, где ты можешь обучаться и развиваться (бесплатные курсы от Coursera, Harvard Business School итд) Молодая и активная команда - мы любим посмеяться, но работу воспринимаем всерьез. Присоединяйся к единомышленникам - большой и дружной команде OLX! Многообразие, равенство и инклюзивность в OLX OLX ценит многообразие и приветствует кандидатов независимо от расовой и этнической принадлежности, физических и ментальных особенностей, возраста, пола, сексуальной ориентации, вероисповедания, а также бэкграунда и профессионального опыта Если вас вдохновляет эта вакансия, мы призываем вас откликнуться, даже если вы не соответствуете всем требованиям — возможно, вы именно тот, кто идеально подойдет для этой или других наших возможностей! OLX будет обрабатывать ваши персональные данные для оценки вашего соответствия позиции, на которую вы подаетесь. Вы можете по желанию дать согласие на хранение ваших данных в течение 12 месяцев после завершения процесса отбора для рассмотрения вашей кандидатуры на будущие вакансии в OLX. Более подробную информацию о том, как будут обрабатываться данные вашей заявки, можно найти в нашей Политике о конфиденциальности.

Location: Limassol Workplace: hybrid The Role: We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol. The main responsibilities of the position include: Deal with clients’ inquiries via live chat, email and telephone Perform personal clientele analysis and taking actions as required Handle client inquiries appropriately and ensuring that high level service is provided Promote available products and services to clients Develop and maintain excellent relationships with prospective and existing clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Main requirements: University Degree in a business-related field Client handling experience in the financial services sector is a definite plus Excellent oral and written skills in English Ability to multitask and maintain a high-level of organization Outstanding communication and interpersonal skills Excellent computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Deep Dive – First Interview with Your Future Team Speak Your Strength – Language Proficiency Check Show Your Skills – Live Technical Session All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.

Location: Nicosia Workplace: hybrid The Role:  We are looking for passionate and self-motivated professionals to join our Back office team. The successful candidates will have the opportunity to monitor, manage and execute client funding requests. The main responsibilities of the position include: Process deposits, withdrawals and refunds based on established policies and procedures Ensure compliance with the company’s anti-money laundering procedures Internally assist all departments with any issues related to client funds Provide suggestions on system enhancements Perform other ad hoc tasks, as requested Main requirements: Degree in finance, economics or accounting Experience in a similar position would be considered as an advantage Excellent verbal and written communication skills in Chinese and English Ability to work on shift rotation is a must Efficient and detail-oriented Computer and numerically literate Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Final Connection – Final Interview All applications will be treated with strict confidentiality!   By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.