with proven sales expertise to join our dynamic team. Develop opportunities by identifying potential clients within the target market and conducting appropriate research on prospective clients’ business and equipment needs.
Deliver against revenue targets and all key performance metrics; Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to a normal outside sales function;
* Take ownership of customer onboarding and ensure successful adoption of the solution. * Monitor device health, system performance, and customer usage data to identify risks and opportunities.
ГибридOtaniemi
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Enterprise Sales Development Representatives (SDRs) responsible for outbound prospecting and pipeline generation across Ramp’s largest and most strategic accounts.
As Ramp expands its upmarket presence, you will help build and evolve the Enterprise go-to-market motion from the ground up. You will lead and develop high-performing SDRs who manage named books of business and navigate complex, multi-threaded enterprise sales cycles.
Key responsibilities include coaching and developing SDRs, setting team strategy, and partnering closely with Sales, Marketing, Product, and executive leadership to drive enterprise pipeline and business outcomes. As a member of the Sales Leadership team, you will play a critical role in shaping, scaling, and refining Ramp’s Enterprise growth strategy.
WHAT YOU'LL DO
- Build and scale the Enterprise SDR function, including team structure, playbooks, and processes for a named-account motion.
- Foster a high-performing team culture by managing daily activity, quota attainment, and key performance metrics.
- Hire, onboard, and train SDRs on Ramp’s products, enterprise buyer personas, competitive landscape, and sales tools.
- Create and execute career-development and leadership plans for direct reports, including regular 1:1 coaching on time management, objection handling, enterprise prospecting, and active listening.
- Coach SDRs through complex, multi-threaded enterprise outbound motions, including account research, executive-level messaging, and strategic pipeline generation.
- Partner with Sales and Marketing to develop and execute initiatives that advance company objectives.
- Report on team performance and forecast pipeline to senior leadership.
- Improve team output and efficiency by continuously optimizing systems, processes, and operating rhythms.
- Represent the Enterprise Sales Development team in cross-functional forums and with leaders across the organization.
WHAT YOU NEED
- At least 2 years of quota-carrying individual-contributor sales experience, with a consistent record of exceeding goals.
- At least 3 years of experience building and leading sales development teams, with a demonstrated record of exceeding team goals.
- Success in fast-paced, results-oriented go-to-market environments (ideally within SaaS) and a history of outperforming quota in outbound sales.
- Experience managing or selling into enterprise accounts with complex, longer sales cycles.
- A passion for hiring and talent development, with a thoughtful approach to team planning and career growth.
- Ability to articulate contractual, technical, and financial value propositions to customers, including executive stakeholders.
- Proficiency with data-analysis tools, as well as familiarity with email and call-automation platforms.
- Ability to use data to inform decisions, build scalable systems, and identify process improvements that increase conversion and efficiency.
- Strong collaboration, communication, influence, and presentation skills.
NICE-TO-HAVES
- Experience selling financial-services products in a full-cycle sales role.
- Experience building an Enterprise SDR function from the ground up or scaling a team within a new segment.
- Experience at a high-growth startup.
- Bachelor’s degree from an accredited university.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Управление продажами комплексных интеграционных проектов по защите крупных промышленных и энергетических предприятий от БПЛА. Поиск объектов, требующих защиты от БПЛА.
Москва
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Задачи:
— искать и привлекать рекламодателей;
— работать со своей базой клиентов и контактов;
— продавать размещения и рекламные пакеты;
— общаться с Telegram-проектами, агентствами, владельцами каналов, ботов и mini apps;
— вести клиента от первого контакта до оплаты и повторных размещений;
— давать команде обратную связь по продукту и запросам рынка.
Требования:
— опыт именно в продажах рекламы;
— большой плюс: опыт работы с Telegram-рекламой, рекламными сетями, digital-агентствами или influencer marketing;
— понимание CPM, CPC, CPS и основных рекламных метрик;
— умение самостоятельно находить клиентов и доводить их до сделки;
— наличие базы рекламодателей, агентств или Telegram-проектов.
Условия:
— полностью удалённая работа;
— возможность совмещать с другими проектами;
— фиксированный оклад + 10% от продаж;
— гибкий график;
— работа напрямую с командой iMe;
— готовый рекламный продукт с аудиторией 10+ млн MAU.
Location: EMEA Remote
Hello, I’m Ricci, Sales Manager at
Customer.io
in EMEA! We're expanding our sales team in the
United Kingdom and Ireland
and seeking motivated and successful Account Executives at the Mid-Market level to join us! This role offers a unique opportunity to take your sales career to the next level, with potential for upward mobility.
As an Account Executive, you’ll represent
Customer.io
to prospective customers and drive growth within key market segments. This is a full-cycle sales role (prospect, demo, close), where you'll be fielding both inbound and outbound demand.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Responsibilities
:
Pipeline Development and Management
: Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition.
Full-Cycle Sales Execution
: Lead the entire sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV, focusing solely on new business acquisition within targeted accounts.
Customer Needs Analysis and Solution Alignment
: Conduct discovery calls to understand customer business challenges and goals. Position
Customer.io
's solutions to meet these needs effectively.
Collaboration and Cross-Functional Feedback
: Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
Performance Tracking and Reporting
: Own and report on individual sales metrics, including pipeline status and progress towards targets, to support informed decision-making.
High-Volume Prospecting
: Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
Client Relationship Development
: Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.
Qualifications
:
Experience:
2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
Location:
We are currently hiring for positions based in the UK and Ireland. Candidates must be located in one of these regions to be considered for the role.
B2B SaaS or MarTech Experience
: Proven success in
new customer acquisition
and closing deals within the B2B SaaS space, preferably MarTech
Sales Methodology
: Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close.
Communication Skills
: Excellent written and verbal communication skills, with a professional and engaging presence to build rapport with new prospects.
Problem Solving
: Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition
Deal Focus
: Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals
Support
: Works closely with our SDR team for lead generation, with a balance between inbound and self-sourced opportunities
Compensation & Benefits
We believe in transparency. We are offering a compensation package of $95,000 base + $95,000 variable for a total $190,000 OTE USD (or equivalent in local currency), subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
60-minute Mock Call w/ Hiring Team
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!
Location: Remote, Worldwide; Turkey; Germany; South Korea; Dubai, UAE
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Kazakh Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Kazakh
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Kazakh and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Задачи:
— Планировать, организовывать и контролировать процессы направления поддержки.
— Управлять командой руководителей групп и специалистов.
— Контролировать доступность всех каналов связи — телефон, чат, мессенджеры, соцсети.
— Проводить аудит качества обслуживания и устранять нарушения стандартов.
— Перераспределять ресурсы для предотвращения перегрузок и простоев в работе команды.
— Координировать и направлять проектные группы по улучшению клиентского опыта и сервисных процессов.
— Разрабатывать и внедрять регламенты, инструкции и стандарты обслуживания.
Требования:
— Опыт управления группой от 10 человек не менее 1 года в контакт-центре или клиентской поддержке.
— Знание и практическое применение метрик CSAT, SLA, AHT, FCR, QA.
— Свободное владение русским и узбекским языками, устно и письменно.
— Понимание принципов современного управления персоналом, делегирования и принятия решений.
— Аналитическое мышление и способность быстро реагировать на изменение условий.
Будет плюсом:
— Опыт управления многоуровневой структурой, где в подчинении не только специалисты, но и руководители групп.
— Опыт работы в e-commerce или на маркетплейсе.
— Опыт внедрения регламентов и стандартов обслуживания с нуля.
Условия:
— Комфортный офис в центре Ташкента.
— Карьерное развитие с неограниченными возможностями для роста.
— Зарплата на уровне топовых компаний.
— Уникальная культура с духом стартапа и зрелыми процессами.
— Работа в командах сильных специалистов.
— Отсутствие дресс-кода и минимум бюрократии.
— Программа здоровья, скидки от партнёров и другие бонусы.
Location: Spain
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are seeking a high-energy, results-driven
Sales Leader
for the I
talian Market
region to spearhead growth within our sales division.
In this role, you will be responsible for crafting winning strategies, mentoring a high-performing team, and ensuring we consistently outperform our market targets.
If you are a strategic thinker with a passion for people development and data-backed decision-making, we want to hear from you.
How You’ll Contribute:
Strategic Leadership & Planning:
Develop and execute targeted sales strategies to expand our customer base and increase market share
Partner with the Regional Sales Director to ensure team tactics align with broader corporate objectives
Team Management & Coaching:
Lead, inspire, and mentor a team of sales professionals to meet and exceed individual goals
Conduct regular performance reviews and provide ongoing professional development and coaching
Foster a high-performance, positive culture centered on accountability and growth
Performance Monitoring & Analysis:
Track and analyze key sales metrics to ensure the team stays on path to hit targets
Deliver detailed performance reports and data-driven insights to executive leadership
Relationship Management & Market Intelligence:
Build and sustain strong, long-term relationships with key accounts and stakeholders
Conduct market research to identify emerging trends and untapped growth opportunities within the territory
What You’ll Bring to Xometry:
Strategic Mindset: Proven ability to develop, implement, and pivot sales strategies in a competitive landscape
Leadership Excellence: Exceptional communication skills with a track record of motivating teams to reach peak performance
Data Fluency: Proficiency in CRM software (e.g., Salesforce, HubSpot) and advanced data analysis tools
Problem Solving: An analytical approach to overcoming obstacles and optimizing sales processes
Customer-Centric: Strong interpersonal skills with a focus on high-standard service and client loyalty
Italian, English - fluent
We Offer:
Full-time remote job
Base salary + team bonus
Annual review
Corporate laptop and smartphone
Employment contract with the third part (EOR)
Please apply with your CV in English.
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Ramat Gan, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
We’re now looking for an
Inside Sales Associate
to join our
Retail / New Verticals team
in Israel.
In this role, you’ll play a key part in expanding Wolt’s retail network by connecting with potential partners across a variety of retail categories, such as grocery, beauty, electronics, pet supplies, and more. You’ll help bring new businesses onto the Wolt platform, support their onboarding journey, and contribute to the growth of Wolt’s retail offering in Israel.
What you’ll be doing
Day-to-day in this role you’ll:
Act as the first point of contact for inbound leads from retail businesses interested in joining the Wolt platform.
Conduct partnership discussions and assist in negotiating commercial terms to ensure the right fit for Wolt’s retail offering.
Collaborate closely with Retail Partnership Managers to ensure smooth onboarding and activation of new partners.
Maintain and update sales records and CRM data to ensure accurate reporting.
Promote and sell additional Wolt products and features to existing retail partners, such as Wolt Ads, Wolt Drive and Wolt+ , helping them increase visibility, drive sales, and grow their businesses.
Support the sales team with ad-hoc tasks and ongoing projects as needed.
Our humble expectations
Previous experience in sales, business development, or customer service.
Excellent communication and negotiation skills, with the ability to build trust and strong relationships with business owners.
Tech-savvy and quick to learn new systems and tools.
Experience working with CRM platforms (HubSpot, Salesforce, or similar) is a strong advantage.
Highly organized and able to manage multiple leads and tasks simultaneously.
A proactive, can-do attitude and comfort working in a fast-paced, dynamic environment.
Interest in the retail industry and enthusiasm for helping local businesses grow through digital commerce.
Fluency in Hebrew and English is required.
What’s in it for you
A unique opportunity to develop your sales career at one of the most exciting tech companies in Israel.
Play a part in expanding Wolt’s retail offering and bringing new shopping experiences to customers.
Be part of a motivated, high-performing team that values collaboration, ownership, and innovation.
Gain first-hand experience in the fast-moving retail, e-commerce, and tech industries.
Work in a people-first culture that supports personal growth and development.
Next steps
If this sounds like your next adventure, we’d love to hear from you!
We review applications on an ongoing basis, so if you’re excited about joining a high-growth environment and being part of an ambitious team, apply today and let’s start the conversation!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
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Location: Zurich, Switzerland; Remote - Europe; Remote, Worldwide; Germany
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into German (Switzerland) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into German from Switzerland
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level German (Switzerland) and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
About the Role
This is a hands-on engineering position combining software development, solution design, prototyping, and direct customer interaction. You will work closely with enterprise customers to understand their operational processes, existing systems, technical constraints, and business pain points — and then help translate those needs into practical technical solutions. The role is ideal for someone who is technically strong but also comfortable working directly with business and technical stakeholders.
What You Will Do
— Work directly with enterprise customers to understand workflows, systems, and pain points
— Gather and clarify requirements with business and technical stakeholders
— Translate ambiguous business needs into technical solutions
— Build prototypes, integrations, and production-ready functionality
— Design and implement APIs and system integrations
— Work with databases and data integration flows
— Support cloud-based solution design and implementation
— Explain technical decisions, trade-offs, and architecture clearly to customers
— Collaborate with internal engineering and delivery teams
— Take ownership of solutions from initial discovery through implementation
— Participate in customer meetings and occasional business trips to Paris
MUST HAVE
— Strong software engineering / programming background
— Hands-on experience building production systems
— Experience with APIs and system integrations
— Strong understanding of databases and data integration
— Experience with cloud platforms and services
— Ability to prototype and implement solutions quickly
— Strong problem-solving skills and ability to work with incomplete or evolving requirements
— Excellent customer-facing communication skills
— Confidence working with both technical and non-technical stakeholders
— Ability to ask the right questions and explain technical concepts clearly
— Availability for occasional business travel to Paris
Nice to Have
— AI / Machine Learning experience
— LLM-based applications
— AI Agents / Agentic workflows
— RAG or GenAI integrations
— Experience in consulting, solutions engineering, technical presales, or customer-facing engineering
— Enterprise integration or digital transformation projects
What We’re Looking For
We are looking for someone who is not only a strong engineer, but also comfortable being close to the customer. You should enjoy understanding how a business actually works, identifying what needs to be improved, and turning that understanding into a practical technical solution.
Conditions
— Location: EU
— Business travel: occasional trips to Paris, fully covered by the company
What We Offer
— Small-company feel within a fast-growing international environment
— Friendly, collaborative, and mission-driven team
— Fully paid business trips to Paris
— 25 calendar days of vacation + 5 additional paid sick days
— Medical insurance
— Corporate English courses
— Corporate events and team-building activities
— Support with professional certifications
— Reimbursement for professional courses and training
— Long-term international projects
— Opportunities for professional and technical growth
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
middleEMEA Remote
УдалённоleadRemote, Worldwide; Turkey; Germany; South Korea; Dubai, UAE