Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Manager, AI Customer Success to help us build and lead the Customer Success team for Source by Webflow, a new platform where marketing teams and their AI agents launch, optimize and scale digital experiences together. Source is in limited research preview today, and this team will support customers as it moves into commercial availability.
You’ll start as a player/coach, owning a small portfolio of strategic enterprise Source accounts, including renewals and growth. As Source adoption grows, you’ll build and scale the team. Your job is to help customers get agents into production, prove the business value, and turn that into retention and expansion. This is a first of its kind role for a first of its kind product. There is no playbook yet, and you will write it.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $204,000 - $255,000
- Zone B: $190,000 - $238,000
- Zone C: $177,500 - $222,000
For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Senior Director, Customers Success
As a Senior Manager, AI Customer Success, you’ll …
- Lead and grow the Source CS team: hire and coach as adoption grows, and build a culture of experimentation and shared learning.
- Manage strategic Source accounts: serve as an executive sponsor and build relationships with senior marketing, web and engineering leaders.
- Drive retention and expansion: own renewals, forecasting and account health; partner with Sales on expansion and negotiations; and guide account plans that grow use cases and adoption.
- Turn Source use cases into results: lead discovery workshops, pilots and agent building, helping customers navigate rollout, adoption and change management.
- Own customer outcomes: partner with Forward Deployed Engineers and Solution Architects to move from pilot to production, define success and ROI, and use performance data to drive improvements.
- Enable customers to scale: establish agent permissions, autonomy and review practices, and develop customer champions and enablement.
- Build the Source CS operating model: create playbooks, health metrics and AI-powered workflows; partner across teams to shape the roadmap and develop customer references and case studies
ABOUT YOU:
Requirements:
- 8+ years in customer success, account management or consulting at a B2B software company, including enterprise accounts and executive relationships.
- 2+ years managing a customer success, account management or customer growth team.
- Proven success driving retention, expansion and revenue growth against commercial targets such as net revenue retention.
- Ability to influence executives, both with customers and internally.
- Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required.
- Experience in at least one of the following:
- Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations.Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
- Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations.
You’ll thrive as a Senior Manager, AI Customer Success if you:
- Think in systems, spot bottlenecks and build repeatable processes with measurable results.
- Are comfortable with ambiguity and energized by building a team, product motion or playbook from the ground up.
- Understand how marketing and digital experience tools, including CMS, martech and analytics, connect to business outcomes.
- Bring relevant experience with usage or consumption based pricing, agencies or systems integrators, or Webflow and its customers. These are welcome strengths, rather than requirements.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: New York, New York, United States
Our Story
At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀
What you will do:
We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership.
In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth.
If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you.
Key Responsibilities:
Own a portfolio of think-cell’s most strategic accounts.
Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value.
Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases.
Orchestrate executive business reviews, track adoption metrics and align on success plans.
Monitor account health and proactively mitigate churn through deep engagement and value delivery.
Identify opportunities to evangelize new features or product enhancements within high value accounts.
Your profile:
Bachelor’s, Master’s degree in Business or related relevant field.
3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies.
Experience navigating large, complex customers and partnering with technical and executive stakeholders.
Excellent relationship building skills and a proactive approach to customer engagement.
Organized and highly accountable with a bias towards action.
Strong ability to communicate value and navigate customer organizations with precision.
Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus
Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus
Hybrid: Willingness to work on-site in, minimum of 3 days/week
- NYC office (opening soon).
Executive presence, ability to influence, build rapport, and excellent communication skills.
We believe in a human hiring process, every application is personally reviewed.
Why is think-cell the right place for you?
At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity.
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership
: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First
: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team
: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence
: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
#SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid
Location: Jakarta, Indonesia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
As Client Partner for Pinterest, you will grow Aleph's business in Jakarta where you will serve as the primary strategic growth driver and trusted media advisor for major brands, enterprise advertisers, and media agencies in Indonesia. You will be responsible for building high-touch executive relationships, driving Pinterest advertising revenue, and positioning Pinterest Ads as an essential full-funnel channel from inspiration and consideration to conversion and shopping.
This is a commercial, client-facing role requiring deep expertise in digital media, agency holding networks, performance marketing, and the Indonesian consumer landscape.
What you'll do
Business Development & Revenue Growth
Own and manage a designated portfolio/book of high-value brands and media agencies across Indonesia.
Pitch and secure ad spend commitments for Pinterest Ads, consistently meeting or exceeding quarterly and annual revenue targets.
Identify new market opportunities, cold prospects, and underpenetrated categories (e.g., Beauty, Fashion, E-Commerce, FMCG, Home & Living, Travel).
Strategic Account Management & Partnerships
Build multi-threaded relationships with C-suite executives, Media Heads, and Brand Managers across top agencies and brands.
Lead Business Reviews (QBRs/EBRs), joint business planning (JBP), and pitch presentations tailored to client goals.
Educate the Indonesian market on Pinterest’s unique value proposition: visual search, high commercial intent, visual discovery, and shopping integration.
Campaign & Performance Strategy
Partner with internal Account Managers and Ad Operations specialists to design, execute, and optimize goal-oriented ad campaigns.
Leverage data-driven storytelling, audience insights, and media attribution models to demonstrate return on ad spend (ROAS).
Guide clients on creative best practices tailored for Pinterest (e.g., standard pins, video pins, carousel pins, product tags, shopping ads).
Cross-Functional Collaboration & Market Intelligence
Act as the advocate for Indonesian clients, sharing localized feedback and market trends with global Pinterest and Aleph teams.
Stay updated on competitive digital landscapes (TikTok Ads, Meta Ads, Google Ads) to effectively position Pinterest Ads.
What you will need for this role
Experience:
5+ years of digital advertising sales, media agency, or key account management experience within the Indonesian market.
Domain Knowledge:
Strong understanding of performance and branding ad solutions, programmatic buying, attribution models, and full-funnel media planning.
Agency Network:
Existing, strong network of contacts across top media agency holding groups (e.g., WPP, Omnicom, IPG, Publicis, Dentsu, Havas) and direct enterprise brands in Indonesia.
Communication Skills:
Professional fluency in
Bahasa Indonesia
and
English
(written and spoken).
Platform Familiarity:
Direct experience working with social ad platforms (Pinterest, Meta Ads, TikTok Ads, or Google Display Network). Experience with e-commerce integrations and catalog ads is a strong plus.
Mindset:
Proactive, goal-oriented hunter-builder mindset comfortable navigating fast-paced environments.
Education:
Bachelor’s degree in Business, Marketing, Communications, or a related field.
What you'll love about us
Competitive Package:
Base salary, performance-based bonus structure, and comprehensive local health benefits.
Growth Opportunities:
Direct exposure to global platform ecosystems and fast-track career development within Aleph’s international network.
Flexibility:
Hybrid work culture based in Jakarta, balancing office collaboration with remote flexibility.
Culture:
Collaborative, meritocratic environment that values innovation, autonomy, and delivering real business outcomes.
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
Why Join Us
This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you!
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Задачи:
— поддерживать с клиентами эффективное долгосрочное сотрудничество
— организовывать офлайн- и онлайн-встречи
— выступать на мероприятиях
— формировать отчёты
Location: Remote, Massachusetts, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking to hire a Sales Director to join the Revenue Team in Boston, MA. This person will be responsible for building out our enterprise customer base. The ideal person will be a proactive and curious member of our growing Sales team, identifying new business with prospects and growth opportunities for clients. A certain level of foresight and knowledge working with intrinsic sales cycles will take this individual confidently into the future of dbt Labs.
What You'll Do
Own the full sales cycle from lead to ongoing utilization for enterprise prospects
Organize POC implementations of dbt Cloud Enterprise
Win 20 new dbt Cloud Enterprise customers per year (after ramp)
Lead and contribute to team projects that develop our sales process
Work with product to build and maintain the dbt Cloud enterprise roadmap
Become an expert in SQL, dbt, and enterprise data operations
Be an active member of the dbt open source community
Skills We’re Looking For
6+ years closing experience in technology sales, with 2+ years of experience in enterprise sales.
Ability to understand complex technical concepts and develop them into a consultative sale
Excellent verbal, written, and in-person communication skills to engage stakeholders at all levels of an analytics organization (individual developer up to CTO)
The diligence and organizational skills to work long, intricate sales cycles involving multiple client teams
Ability to operate in an ambiguous and fast-paced work environment
A passion for being an inclusive teammate and involved member of the community
Experience with SQL or willingness to learn
Bonus Skills
Prior experience in analytics, ETL, BI, and/or open-sourced software
Knowledge of or prior experience with dbt
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$142,486
—
$178,107.75 USD
OTE (On Target Earning)
$284,972
—
$356,215.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption.
As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed:
OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS
- Act as the dedicated technical point of contact for a portfolio of strategic top tier customers.
- Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations.
- Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders.
DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE
- Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability.
- Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes.
- Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability.
MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE
- Oversee technical support intake, issue management, critical incidents, and high-severity support cases.
- Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams.
- Keep customers informed with timely communication, clear resolution plans, and proactive risk management.
TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT
- Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans.
- Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering.
- Share structured customer insights with Product and Engineering to improve platform outcomes at scale.
- Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted.
REQUIREMENTS
MUST-HAVES
- 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role.
- ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations.
- 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments.
- 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders.
- 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes.
- 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges.
- 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems.
NICE-TO-HAVES
- 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar.
- 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes.
- 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments.
- 🧑💻 Background working with open-source, developer-first, or technical platform products.
- 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company.
- 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities.
Why join us?
At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes.
You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Romania; Malta; Czech Republic
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
As a Client Engagement Specialist, Trading Expert you will be the first point of contact when our clients need assistance with any of our trading products - whether it be consumer, spot, margin, futures or kraken desktop.
Our Trading EXP support team handles inquiries from clients using our pro web, pro app, consumer app, consumer web, crypto deposits+withdrawals and kraken desktop applications. Anything related to trading falls in our wheelhouse and we’ve recently cross trained in crypto DW as well.
You will work closely with clients from all walks of life and potentially other internal departments such as product, compliance, engineering or other support teams to solve clients’ technical issues, while providing the excellent customer service our clients expect from Kraken.
The trading experience team is just that, all about the clients trading experience. Our business and main source of revenue is trading so it’s vital that we have a team able to assist clients placing orders, opening leverage positions, help with charting, breaking down fees, reporting bugs or anything trading related. Our clients rely on a team of experienced Kraken enthusiasts who can help them every step of the way on their trading journey from newbies, to people who just need to on/off ramp for DeFi degen trades to sophisticated professional traders. We’re all trading aficionados and obsessed with crypto and while we don’t expect you to be a master you must be familiar and have some foundation knowledge with the will to learn.
This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends.
THE OPPORTUNITY
- Answer clients’ trading/futures/consumer/Kraken desktop/Crypto DW questions via text and live support channels (Zendesk/Email/possibly Telegram).
- Diagnose and resolve clients’ trading/futures/Kraken desktop/Crypto DW issues
- Provide testing and feedback for new trading features before they are released to clients.
- Assist in the management of our Consumer/Trading/Futures/Kraken Desktop support team (QA for other specialists, possibly improving training materials, updating confluence articles etc.).
- Providing calculation breakdowns for clients questions regarding fees, margin levels, P/L explanations etc
- Potentially monitor trading activity looking for fraudulent actions or trade out attacks
WHAT YOU BRING
- Experience working in customer service roles, where you have proven to be a pro at delivering a 5 star experience. This can be within retail, hospitality, or a customer service center.
- Experience with trading platforms within digital assets or other assets, including advanced trading platforms. Ideally, you have used one of our products.
- Knowledge of trading and charting, with an understanding of leveraged trading (Futures/Margin, or preferably both)
- Good math skills
- Fast learner, able to adapt to change, as our products are always changing
- Fluent in English and available to work evenings and weekends. Working hours would likely be North America/EU.
NICE TO HAVES
- Deep knowledge of the crypto space, you're a true crypto degen who lives and breathes the industry, from market trends to community culture
- Experience with Google Sheets and Google Script
- Experience with our platform's API or similar platforms
- Speaks French, German, and/or Spanish (in addition to English)
- Other data analytics skills or experience
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Держать хостел в чистоте
— Встреча посетителей, размещение, взаиморасчеты сторон
— Контроль качества обслуживания клиентов
Требования:
— знание Английского
— общительность
Условия:
— ЗП каждый день, раз в недели или раз в месяц.
Тбилиси
JКомпания не указана
24
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
We’re hiring a Senior Product Partnerships Manager to build partnerships that help developers make more money and create new growth opportunities for RevenueCat.
You’ll understand how RevenueCat and other products fit together, identify opportunities that matter to customers, and own the work to make those partnerships valuable - from the initial business case and partner agreement through launch, adoption, and growth.
The work could range from helping more developers adopt web payments with Stripe, to helping app teams put subscription data to work through OneSignal, to creating a new distribution relationship with a developer platform.
You’ll join a small Partnerships team with the scope to decide which opportunities we pursue, how we develop them, and where we should do less. That means going deep with a focused set of existing partners while proactively finding the next relationships RevenueCat needs.
This is a senior individual contributor role reporting to our Partnerships Lead. You’ll own the partnership and commercial work, collaborating directly with Product and Engineering on integrations and with Marketing, Sales, and Customer Success on adoption and growth.
WHAT YOU’LL BE RESPONSIBLE FOR
- Set the strategy for RevenueCat’s technology partner ecosystem. Identify where partnerships can solve customer problems or open new growth opportunities. Own the priorities across the ecosystem, deciding which relationships to build, deepen, or keep lower-touch.
- Create new product partnerships. Identify customer needs and market opportunities, build the business case, engage the right partners, and negotiate commitments. Own the relationship from discovery through launch and adoption.
- Create a scalable route for partners to build with RevenueCat. Establish how we evaluate inbound opportunities and work with Product to provide the guidance, onboarding, and support companies need to develop integrations without a high-touch partnership.
- Turn our most important integrations into meaningful partnerships. Own and execute plans with priority partners that go beyond the integration itself, from customer adoption and education to co-selling, incentives, distribution, and other creative GTM motions suited to the opportunity each partnership creates.
- Measure the impact of the ecosystem. Define and report the metrics that show which partnerships are creating value and where we should invest next.
WHAT SUCCESS LOOKS LIKE
In the first month, you’ll:
- Get deeply familiar with RevenueCat’s product, customers, integrations, and the teams you’ll work with.
- Meet existing partners and begin taking ownership of day-to-day relationships.
- Deliver your “first ship,” a project that demonstrates your insights and adds value to the team.
Within 3 months, you’ll:
- Own a focused set of priority partnerships, with clear recommendations on where to invest and where to do less.
- Have joint plans, success measures, and initial performance baselines for priority relationships.
- Bring your first integration business cases and a qualified pipeline of new partner opportunities to the team.
- Complete your first side quest.
Within 6 months, you’ll:
- Have launched partner-specific GTM initiatives and demonstrated progress against agreed adoption, customer, or commercial measures.
- Have converted priority new opportunities into signed agreements or partnerships, moving toward launch.
- Have influenced integration investment through customer evidence and business cases developed with Product.
- Have a working process for evaluating inbound requests and supporting lower-touch integration partners.
Within 12 months, you’ll:
- Demonstrate measurable improvements against your initial baselines, including integration adoption, customer outcomes, and RevenueCat pipeline or revenue where relevant.
- Have sourced, signed, and launched new partnerships that expand what customers can achieve with RevenueCat or how developers discover and adopt it.
- Have scaled the GTM approaches that work, adapted them to different partners, and reduced investment in activities that aren’t delivering.
- Have established a repeatable way to evaluate, launch, and support partnerships without every opportunity depending on high-touch involvement.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- You have 4+ years of partnerships experience, including ownership of product, integration, technology or platform partnerships, and experience in a startup or scale-up. Your work has involved actual product collaboration, not solely referral, reseller, or co-marketing relationships.
- You’ve created opportunities, not just inherited relationships. You can point to partnerships you identified, built the internal case for, secured, and launched, and explain what they changed for customers or the business.
- You can get into the detail of an integration. You can read API and SDK documentation, explain how products and data flows fit together, and identify important requirements or constraints before involving technical specialists.
- You know how to drive value after launch. You’ve designed creative, partner-specific GTM strategies and can explain the audience, why you chose the approach, and what changed as a result. Your experience goes beyond coordinating isolated campaigns or launch announcements.
- You’ve helped build or significantly improve a product or technology partner ecosystem, and can show how you decided where to invest, where not to, and why
- You’ve repeatedly taken ambiguous, cross-functional initiatives from idea to execution with minimal direction, and you’re comfortable moving between strategic thinking and hands-on execution to get things shipped.
IDEALLY, YOU ALSO
- Have experience in developer tools, mobile, payments, analytics, engagement, attribution, or a related technical ecosystem.
- Understand how developers evaluate, adopt, and integrate products.
- Experiment with products, APIs, or developer and AI tools to understand opportunities firsthand.
- Are comfortable working as part of a fully remote team in an asynchronous environment using a lot of Notion, Slack, and Zoom.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Задачи:
— Развивать и масштабировать партнерскую сеть для бизнес-аккаунтов на ключевых европейских рынках.
— Строить и поддерживать отношения с корпоративными сервис-провайдерами, регистраторами компаний, консалтинговыми фирмами, юридическими и бухгалтерскими партнерами.
— Создавать предсказуемый канал рефералов с высоким объемом, где партнеры регулярно приводят квалифицированных клиентов.
— Встраивать компанию в локальные предпринимательские экосистемы, включая стартапы, IT и e-commerce сообщества.
— Планировать и организовывать мероприятия для партнеров совместно с маркетинговой командой.
— Проводить целевые встречи с ключевыми партнерами и клиентами для стимулирования рефералов и выявления новых возможностей.
— Представлять компанию на корпоративных, юридических и отраслевых конференциях.
— Обеспечивать эффективный и приоритетный онбординг новых партнеров и их клиентов.
Требования:
— Подтвержденный опыт в B2B-партнерствах и развитии бизнеса.
— Умение строить и управлять партнерскими сетями (юридические, консалтинговые, корпоративные сервисы).
— Опыт привлечения клиентов через партнерские или реферальные каналы.
— Отличные навыки построения отношений, переговоров и коммуникации.
— Опыт участия в мероприятиях и нетворкинга в отраслевых экосистемах.
— Способность работать самостоятельно с высокой степенью ответственности и фокусом на результат.
— Навыки управления заинтересованными сторонами (партнеры, клиенты, внутренние команды).
Желательно:
— Знакомство с экосистемами стартапов, технологий и e-commerce.
— Опыт в fintech, банковской сфере или B2B SaaS.
— Наличие сети контактов на европейских рынках.
Условия:
— Возможность удаленной работы.
— Зарплата в валюте.
Что делать: звонить и переписываться с потенциальными клиентами, выявлять их задачи, подбирать подходящее обучение, работать с возражениями и вести клиентов в CRM.
Развивать продажи алкогольной продукции в ключевых федеральных сетях: «Красное и Белое», «Магнит», «Лента», «Ашан», X5 Retail Group, «Мираторг», «Верный», «Метро», «Глобус». Устанавливать и поддерживать деловые отношения с закупщиками, категорийными менеджерами и ЛПР в сетях - от операционных до стратегических переговоров.
Location: USA; Remote, EMEA
Workplace: remote
In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.
Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.
Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.
We are looking for a results-driven Business Development Representative to join Belkins’ in-house sales team.
The team is led by our Head of Sales, Tom, and built around Sales Executives who run demos and close deals.
It’s a small, fast-moving team with no corporate layers: you’ll work closely with several Sales Executives and see your direct impact on revenue. You will do for Belkins what our SDRs do for 1,000+ clients: start conversations with B2B decision-makers and turn the right ones into qualified meetings.
Our setup removes manual friction. Our in-house outreach platform (Belkins Home) runs automated email and LinkedIn campaigns at scale, and a power dialer (Koncert) takes care of the dialing (around 100 dials a day), so you can focus on live conversations, reply handling and booked meetings. You’ll work industry-agnosticacross B2B, selling into the US market, and remain fully responsible for your pipeline: daily outreach, managing every reply, qualifying prospects and handing each meeting to a Sales Executive with the context they need to close.
Your target is 50 qualified meetings per month once fully ramped, with a structured ramp-up over your first three months.
This is a fully remote role, open to candidates based in the US or living abroad with experience selling to the US market.
You’ll work full US business hours.
WHAT YOU'LL DO
Own new-business outbound into the US market
:
high-volume cold calling via a power dialer (around 100 dials a day)
, focused on new pipeline,
not inbound
Personally manage and respond to every reply from our automated email and LinkedIn campaigns
Qualify B2B decision-makers and book meetings for mid-size
deals (around $50K ARR)
with several Sales Executives
Hand off every meeting with clear context: who, why now, and what was promised
Keep HubSpot accurate:
activities, notes and meeting outcomes
Hit your monthly meeting target, with at least half of your meetings turning into qualified opportunities, because quality matters more than activity
Close the loop with Sales Executives after every meeting held: gather feedback on lead quality, fit and outcome, and use it to sharpen your targeting, messaging and qualification
WHAT YOU BRING
2–3+ years of B2B cold calling
at an agency or B2B service company
(SDR, appointment setting, lead generation)
Experience selling into the US market
, booking meetings for mid-size deals (around $50K ARR)
A
high-volume track record: 80–100+ dials a day
and meetings booked against a quota (be ready to share your numbers)
Confidence with senior decision-makers and handling objections live
Fluent, professional English (C1+) and hands-on CRM experience (HubSpot preferred)
Availability to work full US business hours
NICE TO HAVE
Experience with power dialers (Koncert, Orum, Nooks, Aircall, PhoneBurner or similar)
Experience running multichannel cadences across phone, email and LinkedIn
Experience supporting several AEs or Sales Executives in a small sales tea
At Belkins, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Remote, United States
At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market.
Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for
Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business with focus on Latin America (LATAM).
We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them.
In this role, you will:
Work closely with JetBrains Account Executives.
Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption.
Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies.
Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups.
Recommend product enhancements based on your customer experiences and the feedback you receive.
Help product teams present and evaluate new product ideas to the customers in your portfolio.
Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large.
Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs.
We will be happy to have you on our team if you have:
Proven experience in technical consulting, technical customer success, or other customer-facing technical roles.
Strong verbal and written communication skills in
English and either Portuguese or Spanish
.
Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better.
Hands-on knowledge of AI/LLMs in the field of software development.
A passion for continually improving the customer experience.
Exceptional presentation skills for demonstrating JetBrains products to customers.
The ability to quickly identify and address technical and business challenges related to software development tooling.
The ability to convey technical concepts to customers of all technical backgrounds.
Comfort in a fast-paced and dynamic working environment.
Experience working in or with large software development teams.
A collaborative and team-focused mentality, with a willingness to take initiative.
Self-direction and resourcefulness.
The ability to travel approximately 25% of the time.
#LI-HYBRID
#LI-JP1
#LI-REMOTE
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program.
The base salary range (per year) for this position in the posted work location(s) is
$100,000
—
$200,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
УдалённоRomania; Malta; Czech Republic; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorEMEA
УдалённоUSA; Remote, EMEA; This is a fully remote role, open to candidates based in the US or living abroad with experience selling to the US market; Remote, EMEA
УдалённоRemote, United States
Клиенты и продажи вакансии - страница 59 · Job Hunters