Вакансии

* Lead payment transformation initiatives from strategy and design through implementation and go-live. * Design end-to-end payment processes, workflows, controls and operating models.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore/Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role We are looking for a Senior Finance Transformation & Strategy PMO to join our Intelligence & Performance (IP) team . This role sits at the intersection of finance, data, and technology . You will drive Finance’s digital and AI transformation, connecting finance, business, product, data, and engineering teams, and turning operational and financial management needs into workable processes, data products, and system solutions. Your goal is to raise financial operating efficiency and data quality, give management reliable BI and actionable insight, and help build the financial systems and internal controls the company needs as it scales. This is a high-ownership role for someone who wants to build, not just coordinate. You should be comfortable with ambiguity, complexity, and senior stakeholders. Responsibilities Lead Finance transformation programs end to end. Build the roadmap for finance digitalization and AI transformation, prioritize projects, and define scope, milestones, owners, and acceptance criteria. Run cross-functional delivery from requirements through launch, training, and continuous improvement. Own financial BI and decision support. Build a unified financial and operational metrics framework with consistent definitions and dashboards covering revenue, cost, profit, budget execution, cash flow, and operational efficiency. Turn data into action. Explain business changes and anomalies to management, identify opportunities in cost, efficiency, and resource allocation, and work with business teams to execute and track the results. Design finance solutions and automate processes. Map finance processes, business rules, and system requirements into clear process designs, data models, and functional specs. Drive automation across bookkeeping, reconciliation, settlement, reporting, budgeting, and management analysis, and coordinate integration across ERP, finance platforms, data platforms, and business systems. Improve data quality and control. Strengthen reconciliation, exception handling, and data lineage so that definitions are consistent and key numbers are traceable. Land AI and Agent applications in Finance. Identify high-value AI use cases across finance, business analysis, internal control, and audit support. Take them from prototype to production with product, data, and engineering teams, including intelligent analysis, anomaly detection, document processing, and knowledge retrieval. Define success metrics, human review, permissions, and audit trails. Build compliance and internal control foundations. Work with Finance, Legal, Compliance, IT, and Audit on gap assessments and remediation plans. Drive SOX-related controls, ITAC, and ITGC, and embed key controls into finance processes, systems, and data flows (access, segregation of duties, change management, data integrity, audit trail). Keep leadership informed. Give clear executive updates on progress, risks, and trade-offs, and act as a force multiplier by driving alignment and execution clarity across teams. Requirements 5+ years of experience in finance products, finance digitalization, financial BI, or solutions roles, with a track record of turning finance requirements into system or data solutions and getting them adopted. Solid understanding of finance operations: general ledger, AP/AR, revenue recognition, reconciliation, settlement, budgeting, and audit, with the ability to identify business rules and key control points. Strong data analysis capability. Independently use SQL to query, validate, and analyze data, and know at least one mainstream BI tool. Able to define metrics, analyze performance, and turn findings into recommendations that management understands and teams can execute. Experience designing solutions and building, integrating, or optimizing ERP, finance platforms, BI platforms, or automation systems, with the ability to work effectively with product and engineering. Strong cross-functional project management: able to align multiple stakeholders, manage priorities and dependencies, and push through complex problems. Understanding of internal control and auditability requirements for financial systems, and the ability to judge where AI fits in finance scenarios and help validate and roll it out. Independent thinking and high ownership. You challenge assumptions constructively, form your own point of view, and operate with a strong bias toward action. Excellent communication and stakeholder management, including with senior executives. Preferred Qualifications Experience with IPO preparation, SOX, ITAC, ITGC, or internal control build-out at a listed company. Experience building management-oriented business analysis and financial BI systems, and explaining how analysis drives decisions. Hands-on experience implementing LLMs, AI agents, enterprise knowledge bases, or finance intelligence applications. Background in banking, payments, fintech, SaaS, e-commerce, or other high-volume businesses. Familiarity with trading, fund and asset flows, reconciliation, and finance operations in the digital asset industry is a plus. Bilingual (English + Mandarin) to collaborate across global teams. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Prague, Czechia We are looking for a Transformation & Change Manager to join our IT organization and support initiatives that help us continuously improve how we work, collaborate and deliver value. This is a multidisciplinary role for someone who enjoys working across project management, organizational change, communication and continuous improvement rather than focusing on only one area. You will work with different teams and stakeholders to turn ideas into structured initiatives, support organizational and operational change, improve ways of working, and help make transformation understandable and engaging for the people affected by it. We are looking for someone who combines structure with creativity : a person who can organize an initiative, facilitate collaboration, communicate clearly, challenge existing ways of working and identify opportunities to simplify or automate them. Key Responsibilities: Depending on the initiative, you may work across several areas: Project & Initiative Management Coordinate and support transformation, improvement and internal IT initiatives from idea through implementation. Help define objectives, scope, activities, milestones, dependencies and expected outcomes. Coordinate stakeholders and ensure actions, decisions, risks and dependencies are followed up. Facilitate workshops, working sessions and cross-functional collaboration. Create appropriate project documentation, presentations and management updates. Support the development and continuous improvement of project and transformation methodologies. Organizational Change Support organizational and operational changes, helping teams successfully transition to new processes, structures, tools or ways of working. Identify stakeholders and assess how changes may affect different groups. Support change readiness, engagement and adoption activities. Work closely with leaders, subject matter experts and employees to turn transformation goals into practical actions. Help identify resistance, risks or adoption gaps and coordinate appropriate responses. Communication & Engagement Translate complex initiatives into clear, engaging and understandable communication . Develop presentations, announcements, guides, campaigns and other communication materials. Support communication planning for transformation initiatives. Help create compelling stories around change, improvement and new ways of working. Bring creativity into how information and ideas are communicated to different audiences. Process Improvement, Automation & AI Analyze existing ways of working and identify opportunities for simplification, standardization and optimization . Challenge unnecessary complexity and help teams design more efficient processes. Identify opportunities where automation can reduce manual or repetitive work. Explore practical opportunities to use AI and Generative AI to support productivity, communication, knowledge management, analysis or process improvement. Support small improvement experiments or proofs of concept and help translate successful ideas into scalable ways of working. Requirements We are interested in people with experience in one or several of the following areas: Project Management, PMO or project coordination Organizational Change Management Service Delivery or operational coordination Business or IT transformation Communication, engagement or content development Process improvement and optimization You will probably enjoy this role if you: Are highly organized but comfortable working in changing environments. Can bring structure to topics that are not yet fully defined. Enjoy working with people across different teams, functions and seniority levels. Have strong stakeholder management and facilitation skills. Communicate clearly and can adapt information to different audiences. Are comfortable creating presentations, documentation and communication materials. Like improving how things work instead of simply following existing processes. Are curious about new technologies and how they can improve everyday work. Combine an analytical mindset with creativity . Can work independently while actively collaborating with others. Feel comfortable working in an international environment. Good to have These aren't mandatory, but we'd be happy to see experience with: Change management frameworks or transformation programs PMO, governance or service management environments Process optimization or continuous improvement Workflow or process automation AI or Generative AI tools and their practical application in a business environment Knowledge management or training/enablement initiatives Internal communication or employee engagement Creation of management presentations and visual communication Project/service management methodologies such as PRINCE2, ITIL, Agile or comparable approaches International or cross-functional teams Benefits Broad range of activities, tasks, and projects Flexible working conditions Paid sick days Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Head of Global D2C Transformation San Mateo, CA / Hybrid The Head of Global D2C Transformation will be responsible for leading the global Direct-to-Consumer Operations transformation agenda for PlayStation. Working in a fast-paced, highly collaborative environment, they will act as the key interface between B2C/D2C commercial teams and the Operations division of Sony Interactive Entertainment globally. Reporting into Global Operations, this role will gather, shape, prioritize, and funnel commercial and business requirements into the relevant Operations functions, ensuring that D2C activities are supported, scalable, and aligned to the global growth plan for PlayStation Direct. The Head of Global D2C Transformation will lead the growth and development program for D2C Operations, partnering with Supply Chain, Logistics, Customer Service, Planning, Finance, Technology, and regional Operations teams to improve service levels, unlock operational efficiencies, and support continued D2C expansion. What You’ll Be Doing: This senior leader will build strong relationships with global commercial, business, and operations partners to ensure D2C requirements are clearly understood, prioritized, and translated into operational plans and initiatives. Lead the global D2C Operations transformation roadmap, ensuring Operations is prepared to support PlayStation Direct growth across new markets, product categories, service models, and customer expectations. Drive operational readiness for key D2C initiatives, including PlayStation Direct geo-expansion, expansion of the D2C product range, and the development of scalable systems, processes, and capabilities. Create and present insights that identify opportunities for strategic and continuous improvement, providing commercial and business teams with initiatives they can capitalize on or use to support their own growth plans. Partner with Operations functions to improve customer service levels, operational efficiency, delivery performance, cost effectiveness, and end-to-end execution for D2C customers globally. Establish governance, forums, reporting, and performance metrics to track progress against the global D2C Operations growth plan. Key Areas of Focus: D2C Growth & Geo-Expansion Support global PlayStation Direct market expansion planning and execution. Coordinate operational requirements across regions and functions. Ensure new market launches are supported by scalable operational processes. Identify operational risks, dependencies, and opportunities linked to D2C growth. Commercial & Business Requirements Act as the central Operations intake point for D2C commercial and business requirements. Translate commercial ambitions into operational capabilities, roadmaps, and delivery plans. Prioritize requirements with stakeholders based on customer impact, growth potential, cost, complexity, and strategic value. Ensure Operations teams are aligned to D2C business priorities. Understand systems architecture of front-end commerce, payments, fraud, through post purchase, payment & audit. Operational Excellence & Service Improvement Develop systematic and operational efficiencies that improve service levels for D2C customers. Partner with Logistics, Supply Chain, Customer Service, Planning, Technology, and Finance to improve end-to-end D2C performance. Identify and remove operational barriers to D2C growth. Drive continuous improvement across processes, systems, governance, and ways of working. Insights, Strategy & Transformation Generate and present insights that highlight opportunities for growth, efficiency, and customer experience improvement. Take ownership of the D2C Operations MRP Roadmap Use data, operational performance, and business feedback to shape transformation priorities. Recommend initiatives that support commercial teams and unlock further D2C growth. Track progress, benefits, and performance against the D2C Operations transformation agenda. What We’re Looking For: 12+ years’ experience in Operations, Transformation, D2C, eCommerce, Supply Chain, Commercial Operations, or a related field. Experience working in a global matrix organization with senior commercial and operations stakeholders. Strong understanding of D2C/eCommerce business models, customer expectations, and operational requirements. Proven ability to translate commercial strategy into operational plans and delivery programs. Strong program leadership, governance, and stakeholder management skills. Excellent written, verbal, and presentation skills. Demonstrated ability to influence across functions, regions, and levels of seniority. Strong analytical capability, with experience turning data and insights into actionable recommendations. Commercial awareness and strong financial acumen. MBA or BA/BS in Business, Supply Chain, Operations, Strategy, or another related field preferred. #LI-SV1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $163,300 — $244,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Mumbai, India We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. Role Purpose The GBS PMO & Transformation Analyst provides project, governance, analytical and administrative support to the Global Business Services function. The role supports the development and execution of the GBS roadmap by assisting with service transitions, business case development, project & process governance, stakeholder reporting, performance tracking and continuous improvement initiatives. Working closely with the Director of Global Business Services, function leaders and project teams, the role helps ensure that GBS initiatives are delivered in a structured, disciplined and measurable manner. The role holder must be an ambitious analyst or project professional seeking exposure to enterprise transformation, shared services, business process improvement and organisational change. The role supports governance, transition and business case activities identified within EnerMech's  GBS model. Key Responsibilities Support the delivery of GBS projects, transitions and improvement initiatives. Maintain project plans, RAID logs, action trackers and milestone schedules. Assist in planning and coordinating the migration of activities into the GBS organisation. Support transition readiness assessments, training coordination and go-live preparation. Coordinate GBS governance meetings, steering committees and project review forums. Support the preparation of business cases for new GBS opportunities, scope expansions and transformation initiatives. Collect, validate and analyse baseline data relating to costs, volumes, effort and performance. Assist with process mapping, root cause reviews and improvement workshops. Track progress against agreed deliverables and escalate risks where required. Coordinate meetings, workshops and project activities with stakeholders. Experience Requirements Experience within Shared Services, GBS or Finance Operations. Exposure to business case development and financial modelling. Knowledge of project management methodologies. Experience with Power BI. Experience supporting system implementations or business transitions. Project Management qualification (PRINCE2, PMP, Agile, CAPM or equivalent). Knowledge of process improvement methodologies such as Lean or Six Sigma. Anticipated Skills Degree in Business, Finance, Accounting, Economics, Project Management or related discipline. 2-5 years' experience in project support, PMO, business analysis, shared services or transformation environments. Strong analytical and problem-solving capability. Excellent Excel and PowerPoint skills. Strong written and verbal communication skills. Experience preparing reports, presentations and management information. Ability to manage multiple priorities and work independently. Strong attention to detail and organisational skills. ·

Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are looking for an experienced Senior Transformation PMO to support complex transformation initiatives, strengthen program governance, and drive alignment across multiple strategic projects. The ideal candidate is a highly structured, proactive professional with strong stakeholder management skills, a strategic mindset, and the ability to translate complex transformation objectives into actionable plans and measurable outcomes. Responsibilities Coordinate strategic transformation initiatives, including M&A activities and integration-related projects. Establish and maintain effective governance frameworks across programs, projects, and IT service delivery initiatives. Drive communication, collaboration, and alignment between program managers, service owners, technical teams, and senior stakeholders. Ensure consistency in project management practices, including reporting, documentation, risk management, and milestone tracking. Support the development and implementation of Product Ownership standards and capability delivery frameworks. Proactively manage risks, dependencies, and delivery challenges, ensuring accountability and alignment with strategic objectives. Requirements Bachelor's or Master's degree in Business Administration, Information Technology, Engineering, Project Management, or a related field. Extensive experience in senior PMO, program management, or transformation management roles within complex international organizations. Proven experience supporting large-scale business or IT transformation initiatives, ideally involving M&A or post-merger integration. Strong understanding of program governance, IT service delivery frameworks, and project management methodologies. Experience establishing or improving PMO standards, reporting structures, governance processes, and delivery practices. Good understanding of Product Ownership principles, Agile methodologies, and capability delivery models. Excellent communication, stakeholder management, and influencing skills, including experience working with senior leadership. Strong analytical and problem-solving abilities, with a proactive, structured, and independent working style. Experience working in highly structured or quality-driven environments is considered an advantage. Fluency in English, both written and spoken. PMP, PRINCE2, MSP, or equivalent project/program management certification is considered an advantage. Valid criminal record extract, not older than three months, required. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are seeking an experienced Product Manager to lead internal systems, automation initiatives, and business process transformation projects from an initial business problem through implementation , adoption , and measurable results. Key Responsibilities Partner with leadership and department heads to define the vision and direction for new solutions, systems, and process improvements that deliver measurable business outcomes Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities Lead the end-to-end MarTech enterprise product lifecycle - own initiatives from an ambiguous business problem through discovery, process analysis, solution design, prioritization, delivery, implementation, adoption, and measurable business results Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery Analyze existing business processes and identify opportunities for automation and improvement . Re-engineer processes and implement new, effective solutions Collaborate with business analysts, product designers, engineering teams, and other departments to deliver measurable outcomes. Independently own individual projects or specific product stages when needed Work with process owners and department leaders to implement solutions in day-to-day operations, support adoption, collect feedback, and validate whether the expected business outcome has been achieved Qualifications 5+ years of relevant experience in Product, Project, Business Analysis, or transformation roles within digital or technology-driven companies, including direct ownership of internal systems or business process initiatives Proven ability to lead cross-functional initiatives from an ambiguous business problem through discovery, solution design, delivery, implementation, adoption, and measurable results Experience analyzing and re-engineering business processes, implementing internal products or systems, and driving digital transformation Strong understanding of product and project management practices, with the ability to determine when software development is needed and when a simpler operational or automation solution is more appropriate Practical experience using AI, automation, and no-code/low-code tools to improve workflows, validate hypotheses, or build early-stage prototypes. Experience with tools such as n8n, Zapier, Make, or similar is preferred Strong analytical, organizational, prioritization, and delivery skills, with the ability to make data-informed decisions Excellent communication, stakeholder engagement, and alignment skills, including the ability to influence stakeholders without direct authority Self-driven, highly organized, and comfortable working remotely across time zones Experience in B2B marketing operations, lead generation, demand generation, marketing automation, or MarTech is a plus Fluent English, both spoken and written What We Offer Opportunity to shape the backbone systems of a modern, data-driven digital company Autonomy to lead meaningful projects from ideation to impact A collaborative, innovation-first environment that values initiative and experimentation Reduced working hours on Fridays during the summer Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET Why Join Us You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

Location: Paris, France We are currently looking to hire a Senior Manager - Consulting and Transformation to join our team. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. What you will be doing: We are seeking an accomplished and visionary professional to join our Consulting & Transformation Practice as Senior Manager . Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands. Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice. As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice. This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice. What you will work on: Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance. You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes. Business Development and Client Growth Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market. Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner. Leverage your professional network to identify, develop, and convert new business opportunities. Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development. Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs. Leadership and Project Oversight Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving. Oversee the overall quality of project deliverables to exceed client expectations consistently. Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients. Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps. Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure. Mentorship and Capability Building Mentor members of the Consulting & Transformation practice and other team members throughout CXG. Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results. Deliver internal training for knowledge-sharing within the team when required. Contribute to the development of consulting methodologies, frameworks, and best practices across the practice. Thought Leadership Identify and capitalize on opportunities to develop intellectual capital. Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market. Requirements What you will bring: Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field. 10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment. Established network within the premium and luxury industry. Proven business development capabilities and experience contributing to revenue growth. Strong analytical, problem-solving, and storytelling capabilities. Exceptional leadership and project management skills. Track record of contributing to thought leadership initiatives. Strong mentorship and team development capabilities. A proactive and hands-on approach with a can-do attitude, ready to tackle challenges with sleeves rolled up. Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment. Fluent in English and French, both written and spoken. Why Join CXG? At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands. You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter. If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.

Location: New York, New York, United States About the Role iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation. Responsibilities Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations. Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients. Prepare executive-level recommendations, project updates, and strategic roadmaps. Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry. Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures. Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability. Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives. Establish KPIs, dashboards, and management reporting to improve operational transparency and performance. Qualifications Bachelor's degree in finance, business, operations, or a related field 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles Strong understanding of alternative investment operations and transaction lifecycle workflows Proven experience leading large-scale cross-functional programs and strategic initiatives Demonstrated ability to improve processes through automation, technology, data, and operational redesign Experience developing operating models, governance frameworks, controls, and performance metrics Strong analytical, problem-solving, and project management skills Excellent communication and stakeholder management capabilities Able to influence across business, product, technology, and operations teams Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred Benefits The base salary range for this role is $135,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Greenwich, Connecticut, United States About the Role iCapital is seeking an Assistant Vice President or Vice President to join the Transactional Operations team helping to lead strategic initiatives across the transaction lifecycle. This role will partner across Operations, Product, Technology, Data and Analytics, and external partners to design operational strategies, scalable processes, strengthen operational controls, improve visibility, and drive automation. This individual will help transform transaction operations into a standardized, data-driven, and exception-based operating model that supports continued growth and innovation. Responsibilities Lead strategic transformation initiatives across Transactional Operations, managing complex programs from business case development through implementation, adoption, and transition into business-as-usual operations. Partner with Product, Technology, and Data teams to align roadmap priorities and platform capabilities to support both internal teams and external clients. Prepare executive-level recommendations, project updates, and strategic roadmaps. Drive major industry partnership initiatives that enable straight through processing and workflow standardization across the Alternative Investments industry. Design and implement scalable operating models, controls, governance frameworks, and standard operating procedures. Drive operational automation, workflow optimization, and AI-enabled solutions to reduce manual effort and improve scalability. Represent as the operational subject matter expert on transaction lifecycle initiatives spanning subscriptions, redemptions, transfers, direct funds, ticker-traded products and any related new initiatives. Establish KPIs, dashboards, and management reporting to improve operational transparency and performance. Qualifications Bachelor's degree in finance, business, operations, or a related field 6+ years of experience in financial services, operations, consulting, product strategy, or transformation roles Strong understanding of alternative investment operations and transaction lifecycle workflows Proven experience leading large-scale cross-functional programs and strategic initiatives Demonstrated ability to improve processes through automation, technology, data, and operational redesign Experience developing operating models, governance frameworks, controls, and performance metrics Strong analytical, problem-solving, and project management skills Excellent communication and stakeholder management capabilities Able to influence across business, product, technology, and operations teams Knowledge of private funds, registered funds, interval funds and alternative investment platforms is preferred Benefits The base salary range for this role is $135,000 to $175,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. About the role We are looking for an AI Product & Transformation Lead to build the next generation of AI-enabled ways of working across Legal and Enterprise Risk. Please, note experience within Legal or Risk would be useful, but it is not essential. We are particularly interested in people who combine strong AI product, technical, operational or design instincts with enough domain empathy to build trusted solutions. This is a hands-on AI role for someone who enjoys turning emerging technology into products and capabilities that people genuinely use. You will lead discovery with lawyers, risk professionals, legal operations and business stakeholders, identify high-value opportunities, and turn them into practical AI solutions. You will not be working only at the level of strategy. You will build and ship AI products, agents, automations, workflows and playbooks; test what works with end users; learn quickly; and create the conditions for other people across Legal and Enterprise Risk to build as well. You will be embedded in the Legal and Enterprise Risk organisation and partner closely with Compliance, Technology, Data, Information Security and other enabling functions to scale AI capabilities safely across the business. What you will do Build and scale AI products: - Lead structured discovery with Legal and Enterprise Risk teams to identify high-value AI opportunities, recurring friction, manual work and decision bottlenecks. - Turn real user problems into clear use cases, lightweight prototypes and scalable solutions. - Build, configure or product-manage AI-enabled tools, agents, workflow automations, self-service experiences and knowledge systems. - Take solutions from idea to pilot to adoption, including testing, iteration, documentation and handover. - Balance speed and experimentation with appropriate controls for confidentiality, privilege, data protection, security and legal risk. Help others build products: - Make practical AI-building skills accessible to lawyers, risk professionals and Legal Operations colleagues through hands-on sessions, guides and coaching. - Establish an AI builder community or similar forum for sharing use cases, prompts, prototypes, lessons and reusable components across Legal and Enterprise Risk. Apply AI to improve how work gets done: - Map and redesign workflows across Legal and Enterprise Risk, using AI to improve speed, quality, consistency and capacity. - Create repeatable processes, templates, playbooks and operating rhythms that reduce unnecessary manual effort. - Design better ways to capture, organise, retrieve and reuse organisational knowledge through AI-enabled search, summarisation and assistance. - Identify opportunities to improve intake, triage, matter management, contract workflows, reporting and business self-service. - Establish simple measures of impact, such as time saved, cycle-time reduction, quality improvements, user satisfaction and adoption. Build alignment and momentum - Own a prioritised AI product and use-case pipeline based on user need, value, feasibility, adoption potential and risk. - Bring stakeholders together around clear problems and decisions rather than abstract technology discussions. - Communicate progress, learnings and trade-offs in a way that works for both technical and non-technical audiences. - Build strong relationships with Technology, Data, Information Security, Procurement and other partners needed to deliver safely at scale. - Help Legal and Enterprise Risk leadership make informed choices about AI tools, investment, capability, governance and ways of working. What we are looking for: - Experience building AI products, automation, digital capabilities or technology-enabled ways of working in a complex organisation. - A track record of taking ambiguous problems from discovery through to a practical outcome that people actually use. - Deep practical experience with generative AI, AI agents, workflow automation, knowledge management, no-code or low-code tools, or similar technologies. - Strong user-centred instincts: you listen carefully, understand how work is really done and design for adoption rather than theoretical capability. - Strong judgement about confidentiality, privilege, data protection, security, accuracy and responsible use of AI. - A coaching mindset and the ability to help others become more confident and capable builders. - Curiosity, pragmatism and a bias towards learning by doing. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

PostFinance is looking for a Transformation and Project Management Trainee to support business analysis, project delivery, and customer-experience transformation.

Задачи: — Руководить прогнозированием, планированием мощностей, расписанием и оптимизацией рабочей силы в глобальной организации обслуживания клиентов с более чем 4000 агентами. — Разрабатывать планы по персоналу, согласующие спрос клиентов, цели по уровню обслуживания, опыт сотрудников и финансовые цели. — Сотрудничать с командами операций, финансов, управления поставщиками и аналитики для поддержки бизнес-приоритетов и долгосрочного роста. — Мониторить производительность рабочей силы, выявлять риски и возможности, рекомендовать корректировки персонала для улучшения операционных результатов. — Создавать и улучшать процессы для повышения точности прогнозов, эффективности персонала, эффективности расписания и производительности. — Внедрять ИИ, автоматизацию и новые технологии управления рабочей силой для повышения масштабируемости, точности прогнозирования и принятия решений. — Управлять, обучать и развивать команду управления рабочей силой, поддерживая культуру ответственности, сотрудничества, инклюзивности и постоянного улучшения. Требования: — Опыт управления рабочей силой не менее 7 лет в крупных операциях обслуживания клиентов. — Опыт руководства людьми не менее 3 лет с подтвержденным успехом в обучении, развитии и удержании высокоэффективных команд. — Глубокие знания в области прогнозирования, планирования мощностей, составления расписаний, управления в реальном времени и аналитики рабочей силы, приводящие к измеримым бизнес-результатам. — Опыт поддержки сложных операций с тысячами агентов в разных географиях, каналах и с аутсорсинговыми партнерами. — Сильные аналитические навыки и умение переводить данные о рабочей силе в практические рекомендации для операционных и исполнительных руководителей. — Опыт внедрения улучшений процессов, повышения операционной эффективности и межфункциональных инициатив для улучшения обслуживания и бизнес-показателей. — Страсть к использованию ИИ, автоматизации, предиктивной аналитики и технологий управления рабочей силой для модернизации практик и улучшения принятия решений. Условия: — Полная занятость. — Удаленная работа. — Годовая зарплата от 170000 до 235000 USD. — Возможность бонусов, конкурентных акций и социальных льгот. — Политика работы в офисе с четырьмя днями в офисе и пятницей из дома для сотрудников, живущих рядом с офисом, а также полностью удаленная программа. — Пакет льгот, включая уход за детьми, пожилыми и домашними животными, субсидии на транспорт, комплексное медицинское и финансовое обеспечение, щедрый отпуск, оплачиваемый декретный отпуск, поддержку планирования семьи и другие. Компания: Chime Financial, Inc — финансовая технологическая компания, не банк, предоставляющая удобные инструменты и платформы для управления финансами, помогающая миллионам людей достигать финансового прогресса. Контакты для отклика и подробности по ссылке.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE As a VP of AI Transformation will be responsible for defining and executing Humanoid's enterprise-wide AI transformation strategy. This leader will establish the vision, operating model, governance framework, and execution roadmap required to enable AI adoption across all business functions. Working closely with the CEO, Executive Leadership Team, Business Transformation, IT, Engineering, and functional leaders, you will drive Humanoid's evolution into an AI-native company. You will lead the AI Transformation Office and oversee a cross-functional team, including AI Leads across Engineering, Business Operations, Back Office Functions, and Executive Operations. You will ensure that every AI initiative delivers measurable business value while maintaining the highest standards of security, compliance, governance, and operational excellence. This is a highly strategic leadership role with significant influence over the future operating model of the company. WHAT YOU'LL DO: AI Transformation Strategy - Define and execute Humanoid's enterprise AI transformation vision and roadmap. - Develop a company-wide AI strategy aligned with business objectives and growth plans. - Establish priorities, investment frameworks, and governance structures for AI initiatives. - Advise executive leadership on emerging AI opportunities, risks, and market developments. - Build an AI-first culture focused on innovation, productivity, and continuous improvement. - Drive the adoption of AI agents, intelligent automation, and AI-enabled workflows across the organization. AI Operating Model & Continuous Improvement - Own and evolve Humanoid's AI-Powered Continuous Improvement Flywheel. - Establish transformation governance, operating cadences, reporting mechanisms, and executive review forums. - Embed AI initiatives into business planning, capability maturity assessments, and operational reviews. - Identify, prioritize, and scale high-impact AI use cases across all functions. - Ensure successful pilots are translated into enterprise-wide capabilities. - Drive the development of AI-native ways of working across the organization. Enterprise AI Governance - Establish policies, standards, and controls for responsible AI deployment. - Define governance frameworks covering: - AI ethics and responsible AI - Security and cyber risk management - Data governance and privacy - Human-in-the-loop controls - Model evaluation and monitoring - Compliance and audit readiness - AI vendor and platform governance - Ensure all AI solutions align with corporate, legal, and regulatory requirements. Organizational Transformation & Change Management - Lead enterprise-wide AI adoption and change management programs. - Build AI literacy across leadership teams and employee populations. - Establish AI Champions networks and communities of practice. - Drive workforce enablement and behavioral change initiatives. - Foster a culture where AI augments human capabilities, accelerates decision-making, and improves productivity. Business Impact & Value Realization - Define KPIs and success metrics for AI transformation initiatives. - Measure and report: - Automation maturity - Productivity improvements - ROI of AI initiatives - User adoption - Quality and accuracy outcomes - Cost efficiencies - Operational performance improvements - Present transformation progress, outcomes, and strategic recommendations to the Executive Leadership Team and Board. Cross-Functional Leadership - Lead and mentor AI Leads and transformation teams across the business. - Partner closely with: - CEO and Executive Leadership Team - Business Transformation - Engineering - IT - Finance - HR - Supply Chain - Compliance - Cybersecurity - Align AI initiatives across functions to avoid duplication and maximize business impact. - Promote collaboration between technical and business teams. Innovation & External Ecosystem - Continuously evaluate emerging AI technologies, platforms, and market developments. - Build relationships with AI vendors, research institutions, industry partners, and startups. - Identify opportunities to create competitive advantage through AI. - Benchmark Humanoid against leading AI-native organizations and establish best practices. WHAT WE'RE LOOKING FOR - 10+ years of experience in business transformation, digital transformation, enterprise technology, AI strategy, or AI leadership roles. - Proven track record leading large-scale organizational transformation programs. - Deep understanding of artificial intelligence, machine learning, generative AI, agentic AI systems, automation, and enterprise AI platforms. - Experience designing enterprise operating models, governance frameworks, and transformation programs. - Strong understanding of business process transformation and continuous improvement methodologies. - Experience leading cross-functional initiatives involving business, technology, and operations teams. - Exceptional executive communication and stakeholder management skills. - Strong analytical, strategic, and systems-thinking capabilities. - Demonstrated ability to translate emerging technologies into measurable business outcomes. - Experience building AI adoption programs at enterprise scale. Nice to have: - Experience building AI Centers of Excellence (CoE) or enterprise AI programs. - Experience deploying AI agents and intelligent automation solutions at scale. - Background in robotics, advanced manufacturing, industrial automation, or deep-tech organizations. - Familiarity with Lean, Six Sigma, capability maturity frameworks, and operational excellence methodologies. - Experience with enterprise knowledge management and AI-driven decision support systems. - MBA or advanced degree in Engineering, Computer Science, Business, or a related field.   WHAT SUCCESS LOOKS LIKE: Within your first 12 months, you will have: - Established Humanoid's AI Transformation Office and governance framework. - Embedded AI maturity assessments into business capability reviews. - Delivered multiple AI initiatives with measurable business impact. - Built and operationalized an AI-first operating model across engineering and business functions. - Increased automation maturity across critical value streams. - Improved productivity through AI-enabled workflows and intelligent automation. - Created a sustainable AI adoption culture supported by governance, training, and continuous improvement. - Positioned Humanoid as one of the world's leading AI-native robotics companies. WHAT WE OFFER   - Meaningful time off to rest and recharge: 23 days of annual leave (accrued), separate sick leave, and paid bank holidays and company holidays. - Fully funded private healthcare for UK employees, with broad provider access, virtual and in‑person care, and strong mental health and serious illness support. - Pension scheme with a total 8% contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in‑office. - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics. - Freedom to influence the product and own key initiatives.

Задачи: — анализировать бизнес-процессы, системы и потребности партнеров; — проектировать интеграции: REST API, Webhooks, event-driven; — описывать AS-IS / TO-BE, BPMN и UML; — формировать функциональные и нефункциональные требования; — участвовать в технических переговорах с партнерами; — выявлять архитектурные риски и контролировать реализацию; — готовить техническую документацию. Требования: — 2–3+ года опыта в системном анализе в IT; — опыт с REST API, Use Cases, User Stories, UML/BPMN; — понимание LLM, AI-агентов и RAG; — уверенный SQL и понимание клиент-серверной архитектуры; — умение находить общий язык с бизнесом, продуктом и разработкой. Условия: — работа из офиса Astana Hub; — график 5/2, 09:00–18:30; — условия обсуждаются индивидуально.

Astana Hub — крупный международный технопарк IT-стартапов в Центральной Азии, расположенный в столице Казахстана. Офис находится в Астане, Казахстан.

Location: Tashkent, Uzbekistan Workplace: onsite Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus. Reporting into Senior Business Process Manager , we are searching for a team member to join us as Process Excellence & Digital Transformation Manager (SAP ). Can you say yes? The Process Excellence & Digital Transformation Manager leads regional initiatives to simplify, standardise, and improve business processes across Asia-Pacific, with a primary focus on Central Asia and the Caucasus region. The role helps business units move from inconsistent, manual, or complex ways of working to clearer, faster, and more efficient processes supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions. The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities. The successful candidate must be able to operate at both strategic and detailed levels: influencing senior stakeholders with clear recommendations while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. Operating at a managerial level of seniority , the role requires strong ownership, structured problem solving, and the ability to lead complex initiatives through influence in a regional, multi-country environment. What you will be doing Process Improvement & Change Leadership · Drive end-to-end process improvement initiatives , from problem definition through to solution design and implementation · Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement. · Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems. · Design practical, scalable process solutions , balancing standardization, control, and local business needs. · Act as a change agent , proactively challenging the status quo and guiding stakeholders through change. · Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making . Project & Stakeholder Management · Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate · Gather, document, and prioritize detailed business requirements. · Lead or support User Acceptance Testing (UAT) , ensuring solutions meet real business needs. · Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs. Digitization & System Enablement · Identify opportunities to digitize and automate manual or inefficient processes . · Work closely with IT and data teams to translate business requirements into system and reporting solutions. · Support regional digitisation efforts through: Clear functional specifications Data and logic validation Hands-on testing and iteration What we would love for you to have Minimum 8 years’ experience in business process improvement, business analysis, or a similar role. Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions Strong working knowledge of at least one SAP module (e.g. SD, FI/CO, PtM) with an understanding of associated business processes and data structures Hands on experience designing or implementing workflow automation solutions (e.g. Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms ) OR Working knowledge of basic coding or scripting to support digitization and automation (e.g. Python, JSON, SQL ) Demonstrated experience communicating complex issues at executive level, synthesizing detail into clear insights and recommendations and influencing decisions without formal authority Project delivery experience across regional or multi-country settings Strong communication skills in English is a must (written and spoken) Russian language proficiency is highly advantageous What happens next? Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.

Location: เขตปทุมวัน, Thailand Workplace: onsite Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus. Reporting into Senior Business Process Manager , we are searching for a team member to join us as Business Process & Digital Transformation Specialist (SAP). Can you say yes? The Business Process & Digital Transformation Specialist (SAP) supports APAC business units by performing the hands-on process analysis and solution development needed to simplify, standardise and improve how work is performed. The role maps current-state processes , identifies bottlenecks , root causes , manual workarounds and system gaps , then converts these findings into practical improvement actions using structured methods such as Value Stream Mapping , Business Process Model and Notation (BPMN) , root cause analysis and data-driven problem solving . This position requires a hands-on professional who can move beyond documenting issues to designing, building and implementing workable solutions . The successful candidate should be able to analyse SAP-enabled business processes , understand system behaviour , define clear requirements , work with Global Process Owners and IT on enhancements, and directly develop practical digital solutions where appropriate, including workflow automation , reporting tools , scripts or low-code applications . The role’s core purpose is to improve operational effectiveness by combining process thinking , SAP knowledge , data analysis , automation capability and strong stakeholder engagement to deliver measurable , sustainable business outcomes across APAC. What you will be doing Process Improvement & Solution Design · Support and lead end-to-end process improvement initiatives, from problem definition and current-state assessment through solution design, implementation and stabilisation. · Perform structured root cause analysis using process, system and data evidence, going beyond issue identification to develop practical corrective and preventive solutions. · Design scalable processes that balance global standards, internal controls and local business requirements. · Define success measures and use feedback and performance data to evaluate adoption, effectiveness and realised business outcomes. · Document future-state processes, business rules, roles, controls and operating procedures in a clear and usable format. SAP & Digital Enablement · Analyse SAP-enabled business processes and system behaviour to identify opportunities for simplification, standardisation, digitisation and automation. · Translate business needs into clear functional requirements, user stories, process designs, data logic and acceptance criteria for IT and solution teams. Develop or support pragmatic digital solutions using approved automation, workflow, reporting and analytics tools. · Validate data and solution logic, coordinate or execute User Acceptance Testing, manage defects, and confirm that delivered solutions address the underlying business need. · Support SAP S/4HANA transformation and regional system rollouts by providing APAC process input, testing support, business readiness and post-go-live improvement. Project Delivery & Change Adoption · Own assigned workstreams and deliverables, maintaining clear scope, priorities, dependencies, risks, actions and stakeholder communication. · Partner with business units, Global Process Owners, IT and functional teams to align regional needs with global designs and influence decisions through facts and practical recommendations. · Prepare concise management updates, recommendations and business cases that convert complex process and system detail into clear decisions and actions. · Support change impact assessment, user communication, training, adoption and transition into business-as-usual operations. Regional Collaboration & Capability Building · Build trusted relationships across APAC and work effectively across cultures , functions and levels of seniority . · Share reusable process standards , tools , lessons learned and leading practices across business units. Coach process owners and key users in structured problem solving , process thinking and ownership of sustainable improvements . What we would love for you to have Minimum 3 years’ experience in business process improvement, business analysis, or a similar role. Strong working knowledge of at least one SAP module (e.g. SD, FI/CO, PtM) Ability to analyse process flows, SAP transactions and data structures, and translate findings into clear business and functional requirements. Demonstrated experience diagnosing business and system problems, performing root cause analysis, and implementing practical, data-driven solutions. Hands-on experience with at least one workflow, automation, reporting or scripting technology, such as Microsoft Power Platform, Power Automate, SAP Build Process Automation, Power BI, SQL, Python, VBA, JSON, Nintex, ProcessMaker or a comparable tool. Hands-on experience delivering process or system improvements through requirements definition, testing, implementation and user adoption. Experience working with cross-functional stakeholders in a regional, multi-country or complex matrix environment. Experience in manufacturing, building materials, supply chain, order-to-cash or related operational environments is advantageous SAP project, rollout or S/4HANA transformation experience is advantageous. What happens next? Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.