Location: United States
Workplace: Remote
As ClickHouse scales, we're building the technology and operating foundation Finance needs to continue to enable our rapid growth. As part of that work, we're standing up a dedicated Travel & Expense (T&E) function and are looking for a Senior Expense Specialist responsible for maturing the current processes and day-to-day operational excellence.
WHAT YOU'LL DO:
Audit, Compliance & Risk
- Own expense audit end-to-end
- Build and maintain the SOX-ready control environment for T&E, including documentation, testing support, and sign-off readiness.
- Track and reduce policy non-compliance, turning an untracked risk into a measured, managed one.
Global Policy & Program Ownership
- Enforce one global, regionally compliant T&E policy — including EOR employees — to reduce local tax and audit exposure.
- Centrally administer and optimize the ClickHouse Expense tool, Corporate Card program and system integrations to the HRIS and ERP systems.
Reimbursement & Employee Experience
- Cut international reimbursement cycle time from ~30 days to ~7 through automated routing and clear SLAs.
- Reduce the time employees spend per claim through better tooling, clearer policy, and self-service support.
- Be the primary point of contact for T&E questions, escalations, and edge cases — approval flow issues, policy setup, and offboarding coordination with the People team
Reporting, Enablement & Change Management
- Build spend dashboards, KPI tracking, and executive reporting where none exists today.
- Deliver role-based training and a global T&E champion network, and lead structured change management (ADKAR or similar) to drive adoption of new policy and tools.
- Partner with Accounting to complete the handoff of remaining T&E responsibilities.
WHAT YOU BRING ALONG:
- 4+ years of experience in travel & expense, accounts payable, or finance operations, ideally at a high-growth or Cloud software company with a distributed, multi-entity employee base.
- Hands-on ownership of Expensify, Ramp (or a comparable card/expense platform), and NetSuite integrations — you know what breaks in these systems and how to fix it at the root, not just route the ticket.
- Working knowledge of SOX controls and audit readiness for expense and card programs; experience building or maintaining automated fraud detection a plus.
- Comfort designing policy for a global, multi-entity, multi-employment-type workforce (FTE and EOR, including platforms like Deel), and translating that policy into system configuration.
- A track record of building reporting and KPI visibility from scratch — you don't wait for a dashboard to be handed to you, you build it.
- Experience running training and change management for a process or tool rollout (ADKAR or similar frameworks a plus).
- Ownership mentality: you see a broken process and fix the root cause, not just the ticket in front of you.
- Independence: you troubleshoot issues, ask clarifying questions, and propose solutions rather than escalating every ambiguity.
- Curiosity: you ask why a process exists before you automate it, and you're a lifelong learner when it comes to new systems.
- Follow-through: you see initiatives through to full adoption, not just launch.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is hiring a Strategic Product Partnerships Lead to develop first-of-a-kind partnerships that inflect the company's growth. Done well, these partnerships open distribution for our products, create new pipeline for our field teams, and/or add new capabilities to our platform. This is a highly cross-functional and technical role: you will spend as much time with product and engineering leaders as with commercial ones, internally and externally.
You will report to the Head of Strategic Partnerships and own a named set of partners that includes hyperscalers, frontier AI labs, silicon vendors, and commerce and enterprise software platforms. The work takes a different shape with each one, but the common thread is that these partnerships live close to the product: embedding Vercel inside a partner's platform, co-building new products, taking a joint offering to enterprises that neither company could sell alone.
This is a hybrid position, requiring 3 days per week (Monday, Tuesday, Friday) in one of our San Francisco, Austin, or New York City offices.
What you'll do
Own a named set of strategic partners end to end, from first conversation through signed agreement to launch and growth
Identify and develop new partnerships with the companies that matter most to Vercel's strategy across AI, cloud, commerce, and enterprise software
Build the business case: size the opportunity, scope the product and engineering investment it requires, and give leadership a clear recommendation, including when the recommendation is to pass
Lead negotiations end to end, structuring commercial agreements that are new to Vercel and often new to the partner: revenue share, embedded pricing, co-sell commitments, marketplace terms
Lead cross-functional teams across Product, Engineering, Sales, Marketing, Finance, and Legal to take a signed agreement to launch
Run deals with structure: clear milestones, agreed measures of success on both sides, and the judgment to stop the ones that are not working
What you need
8+ years developing, negotiating, and executing complex commercial agreements, ideally at a platform, infrastructure, cloud, or developer tools company
A track record of initiating partnerships that had no precedent, with companies significantly larger than your own. You can walk through the terms you won and the ones you gave up
Experience structuring deals with significant technical surface area: platform integrations, embedded or whitelabeled product, licensing, infrastructure and compute commitments. You can hold a credible conversation with a partner's product and engineering teams about agents, inference, model routing, and cloud infrastructure
Experience creating and driving strategy, and getting an organization to fund it
Comfortable leading cross-functional teams you do not manage, through Product, Engineering, Legal, Finance, and Sales
Strong agency and comfort with ambiguity. You decide what to work on and can defend the choice
Excellent written and verbal communication with executives on both sides of the table
Bonus if you
Have done partnerships at or with a hyperscaler, a frontier AI lab, or a large commerce or enterprise software platform
Have structured technology licensing, OEM, or embedded distribution agreements
Started in a technical role (engineering, solutions architecture, or technical product) before moving into commercial work
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA salary range for this role is $194,000 - $237,000, plus an annual company target bonus. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Customer Success Team
The Customer Success Team owns full project lifecycles and client deliveries end-to-end; keeping Security Research, Secure Development, Engineering, Sales, Solutions, Executive team and clients aligned on a shared plan throughout the entire delivery. Core responsibility of the Customer Success team is client satisfaction as well as supporting any renewal discussions and ongoing partnership. The type of deliveries span across the security services work (audits, reviews, applied research), smart contract library development, web3 tooling as well as marketing and developer relationship engagements.
What you'll be doing
Own the Engagement:
Own the full lifecycle of strategic ecosystem accounts, from kickoff through delivery, renewal, and expansion. Serve as the primary point of contact and trusted advisor for each client.
Drive Delivery:
Lead client kickoffs, manage scope through a structured change-order process, oversee end-to-end audit delivery, coordinate quality review and publishing, and proactively escalate risks to internal leadership.
Administer Program Governance:
Operate the day-to-day governance framework for each engagement — RASCI matrices, workstream structures, and engagement models — and keep the program's working cadence and reporting metrics current. Maintain core program artifacts (milestone plans, scope/MVP definitions, RAID logs) as the definitive source of truth, and formulate executive-level status reports for client and internal leadership.
Orchestrate Technical Delivery:
Coordinate architecture and requirements sessions with client engineering teams and translate outcomes into actionable delivery milestones. Oversee delivery across audit and engineering teams — backlogs, sprints, and stage gates — to ensure high-quality, on-time releases, and provide formal go/no-go recommendations at key milestones. Manage technical dependencies including repository access, audit cycles, and vendor onboarding, collaborating with legal on contractual or SOW-related blockers.
Coordinate Third-Party Infrastructure:
Synchronize delivery timelines and technical specifications with third-party infrastructure providers and partners, supporting senior leadership in commercial and contractual decision-making where needed.
Facilitate Dependency Mapping & Risk Management:
Facilitate stakeholder coordination and dependency mapping across cross-functional teams, resolving operational blockers at the working level and escalating critical decisions to senior stakeholders. Maintain the program's risk and compliance register and drive a regular cadence for regulatory-readiness governance and mitigation.
Build Account Intelligence:
Maintain deep, current knowledge of each ecosystem's goals, tech stack, governance, roadmap, and funding landscape. Anticipate client needs and surface opportunities before they are asked for.
Grow the Account:
Partner with Sales, Secure Development, Security Services, and Growth to identify upsell opportunities, build compelling renewal narratives tied to value delivered, and contribute directly to the business unit's recurring revenue and subscription targets. Coordinate on target-state and go-to-market use cases, monitoring GTM execution and flagging slippage to program leadership.
Engage Technically:
Review codebases at a high level for estimation purposes, hold meaningful technical conversations with client engineering teams, and translate between the client's technical context and OpenZeppelin's delivery teams.
Operate with Rigor:
Monitor team performance against key delivery metrics including resource utilization, allocation, and on-time delivery. Use our internal tooling (GitHub, Notion, Slack, HubSpot, and our internal automation system) to streamline workflows and reduce operational overhead.
Deliver Unreasonable Hospitality:
Every interaction should exceed expectations. You set the standard for exceptional client care across all account touchpoints, and the judgment calls that AI tooling cannot replicate are yours to make.
You have
5+ years of experience in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture, or a closely related customer-facing technical role.
Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with renewal and expansion responsibility.
Technical background sufficient to review code at a high level for estimation and to hold credible conversations about smart contract architecture. You do not need to write Solidity, but you should not be lost in a code review.
Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and the dynamics of open-source business models. Genuine passion for the space.
Solidity or Rust reading proficiency, or hands-on cybersecurity experience.
Exceptional relationship-building skills. Clients call you first because they want to, not because they have to.
Strong commercial instincts: experience managing renewal cycles, negotiating change orders, and building account expansion narratives.
Superb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones.
Advanced English; excellent written and verbal communication. Comfortable presenting to a CTO and a CFO in the same meeting.
Advanced knowledge of project management and collaboration tools including GitHub, Notion, Linear, Slack, and HubSpot.
Comfort working in a fully remote, async-first, globally distributed environment.
Nice to have
Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations.
Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor).
Project management certification (PMP, Scrum Master, or equivalent).
Background in solutions consulting, technical pre-sales, or professional services delivery.
Experience in a high-growth startup building processes from scratch.
PMO or people management experience.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Palo Alto
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
Mistral is seeking Research Engineer - Full Stack to facilitate the adoption of its products among internal stakeholders and collaborate with them to address complex technical challenges.
What You Will Do
• Collaborate closely with researchers, AI engineers, and product engineers on complex customer projects, integrating cutting-edge AI models into clients’ software products.
• Design, develop, and maintain scalable and robust full-stack applications, ensuring seamless integration between front-end and back-end systems.
• Develop complex use cases with our internal stakeholders, providing guidance and ensuring the best production integration with back-end and front-end interfaces.
• Collaborate with our product and science team to continuously improve our product and model capabilities based on internal feedback.
WHAT WE'RE LOOKING FOR
• You are fluent in English
• You hold a degree in Computer Science, Software Engineering, or a related field.
• You have 2+ years as a technical individual contributor on cutting-edge technologies
• You have strong technical coding skills in Python and TypeScript
• You have experience with front-end frameworks such as React, NextJS, or VueJS.
• You have experience with back-end technologies such as NodeJS.
• You have a solid understanding of software development principles, including design patterns, data structures, and algorithms.
• You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences
Ideally you have:
• Experience with LLM/GenAI models
• Contributed to open-source projects or libraries
• Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for an experienced Seoul-based Public Policy expert to lead Anthropic’s policy engagement in South Korea. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Korean government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how Korea approaches AI regulation and safety during a critical period of governance development.
As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Korea, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Seoul from the ground up.
Key responsibilities
Conduct comprehensive mapping of key Korean AI policy stakeholders and build strategic relationships with government officials, think tank researchers, and civil society leaders across the national and, where appropriate, sub-national governmental levels
Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Korean context
Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics
Analyze emerging legislation and develop Anthropic’s engagement strategy, including preparing substantive policy submissions and response documents
Support senior colleagues in external engagements by preparing meeting briefs and taking action on follow-up requests
Develop new programming and generate opportunities for Anthropic to regularly engage with Korean policymakers, think tanks, and non-profit organizations
Collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities tailored to the Korean regulatory environment
Develop and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy
Partner with non-profit organizations and academic researchers to publish discussion papers and policy memos on how to enable responsible AI research and development
Develop and execute a convening strategy, including workshops or panels that position Anthropic as a thought leader in AI safety and governance in South Korea
Minimum qualifications
Preferred 10+ years of professional experience in government, technology, legal, and/or other policy-relevant environments
Have a track record of effective, information-rich advocacy with Korean government authorities at the federal and/or state level
Have experience analyzing legislation and engaging in regulatory processes
Are energized by agency — you will be the first policy hire in Korea and will be building the operation from scratch
Enjoy drafting and executing complex policy campaigns that move the needle
Thrive when engaging with policymakers, civil society, and think tanks to translate complex technical topics into accessible and relevant information
Excel at translating high-level vision into executable operational plans
Have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics
Are deeply curious about frontier technological research and are eager to work closely with technical colleagues to translate new discoveries into policy outcomes
Are fluent in Korean and English
Preferred qualifications
AI/technology industry experience (heavily preferred)
Experience working with international companies or organizations
Academic or think tank background in AI policy or related fields
Experience in both government and private sector roles
Familiarity with intelligence and security cooperation frameworks
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. The company has 7M+ app downloads, 2M+ monthly active users, 7,000+ partner stores, and has raised US$310M+ from leading global investors. The team is Manila-based, globally distributed, and hybrid-first, spanning 45+ countries.
About the role:
You'll join the Python Development team to design and build new backend services, expanding engineering capacity so Salmon can launch strategically important new service lines.
What you'll do:
— Design and build new backend services in a microservice, event-driven environment, with reliability as the primary constraint.
— Coordinate architecture and integrations with the Core and RBB teams to keep cross-team delivery consistent.
— Contribute to the delivery of a major new service line, such as collections or cross-matching graphs, as business priorities take shape.
What you'll own:
— Own key components in the existing architecture and take on new service domains as they come up.
— Design service architecture and choose communication patterns between services.
— Instrument services with metrics for monitoring and alerting, and cover them with unit tests.
— Identify and resolve technical debt and architectural bottlenecks.
— Build and maintain shared libraries and tooling for recurring tasks.
— Explore and adopt new instruments, and bring your own ideas to how we build.
What makes you a strong fit:
— 3+ years of production experience as a Python backend developer.
— Strong Python skills including typing, testing, packaging, asyncio, threading, multiprocessing.
— Production experience with microservice architecture.
— Familiarity with event-driven systems such as Kafka.
— Experience with Docker and Kubernetes, preferably on AWS EKS.
Nice to have:
— Experience with AWS and Terraform.
— Knowledge of domain-driven design.
— Experience with a statically typed compiled language.
— Work experience in finance, antifraud or risk.
— Experience with graph databases and graph-based data models.
What we offer:
— Build what's next in Southeast Asian fintech.
— Ownership and flexibility.
— Stock option plan with four-year vesting and 25% cliff after the first year.
— Hybrid-first work model with fully remote work available for eligible roles and core collaboration hours from 12:00 to 19:00 Manila time (UTC+8).
— Company-provided tools and equipment.
— Office in Bonifacio Global City, Manila.
— Medical insurance support for you and your family through co-funding or reimbursement, depending on location and policy limits.
— Access to an internal mental health support specialist.
— 22 vacation days, Philippine public holidays, and 15 sick days.
— 105 days of paid maternity leave and up to 14 days of paid paternity leave for employees relocating to Manila.
Relocation and family support:
— Relocation support including flights, two weeks of accommodation, visas, paperwork, and logistics.
— Reimbursement of eligible pet relocation expenses.
— US$2,500 per year for flights home.
— Baby and family stipends for employees relocating to Manila: US$1,000 per month for each child under two and US$500 per month for each child aged two to 18.
Growth and team experience:
— Opportunities to learn and share expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications.
— Company-sponsored trips to Manila to meet and work with your team in person.
— Regular team offsites, sports activities, and team events.
— High-performing teams can earn a dedicated beach house week in Southeast Asia.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's SDKs instrument dozens of platforms and our ingest pipeline takes in billions of events every day. The Telemetry Experience team owns what happens next: the product surfaces and APIs where that telemetry turns into something a developer can actually debug with.
As a Senior Software Engineer on Telemetry Experience, you'll own that experience across the sentry.io http://sentry.io product - Python/Django and Postgres on the backend, React and TypeScript on the frontend. You'll work upstream with our SDK teams on what gets sent and with our ingest teams on how it arrives, then own the part customers actually touch: the APIs, the workflows, and the interfaces where it all lands. Your job is to make that feel native to every developer who uses it, whether they ship a backend service, a mobile app, or a game.
IN THIS ROLE YOU WILL
- Own projects end to end. Take a problem from a rough customer complaint through scoping, design, implementation across the stack, rollout, and measurement. You'll write the design doc, cut the work into shippable pieces, and stay with it until the numbers move
- Work across the full stack of the Sentry monolith. React and TypeScript in the browser, Django and Postgres behind the API. Most projects here touch both, and the interesting decisions live at the seam
- Partner closely with SDK and ingest teams. Telemetry arrives exactly as the SDKs send it and as the pipeline shapes it. You'll shape those contracts together with the engineers who own them, rather than working around what shows up
- Collaborate daily with product managers, designers, and other product engineers. You'll bring the technical perspective that makes a design better, explain constraints in terms of what they cost the user, and sweat the details other people skip: empty states, error messages, loading behavior, the edge case that only bites 2% of accounts
YOU’LL LOVE THIS JOB IF YOU
- You'd rather own an outcome than a ticket. You take ambiguous problems, decide what to build, drive it across team boundaries, and follow through after launch. Nobody has to hand you a spec
- You're obsessed with making an experience smooth. Friction offends you. You notice the extra click, the confusing label, the query that takes 400ms too long - and you fix them instead of filing them
- You solve problems for customers, not for the codebase. Sentry's users are developers, so you can read their bug reports, sit in their tooling, and tell the difference between what they asked for and what they need
- You communicate well in writing. Working across SDK teams, ingest teams, product, and design in a distributed company means your docs, PR descriptions, and updates do a lot of the work
- You like being full-stack. You don't need a handoff to change an API and the component that calls it, and you enjoy holding the whole path from event payload to rendered pixel in your head
QUALIFICATIONS
- 5+ years of professional experience building and shipping full-stack web applications
- Strong experience with React and TypeScript, and with Python (Django or similar) backed by a relational database such as PostgreSQL - depth in one side and real competence in the other is fine
- A track record of driving non-trivial projects end to end, including the parts that require getting other teams to agree with you
- Excellent written and spoken English communication skills
- Experience leveraging AI-powered development tools to enhance productivity and code quality
BONUS POINTS
- Familiarity with the application monitoring and observability space
- Experience building developer-facing products, SDKs, or public APIs
- Experience with high-volume data stores or streaming systems (ClickHouse, Kafka)
- A track record of contributing to open-source projects
We are obliged by law to quote the minimum wage of EUR 60,844,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV). The salary that Sentry offers you is adjusted to the current market situation and will be above the IT-KV.
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well.
AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale.
As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX.
What You’ll Be Doing
Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most.
Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience.
Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research.
Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it.
Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems.
What We Look For In You
We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward.
Craft and expertise.
Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end.
Judgment in ambiguity.
You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe.
Business and product sense.
You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you.
Collaboration and communication.
You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function.
Drive and curiosity.
You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it.
AI fluency.
Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.
Nice to Haves
Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces.
Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity.
A degree in design, HCI, or a related field.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers.
In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards.
We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors.
This role is based in San Francisco and is fully onsite five days per week given the hands-on nature of the position.
WHAT YOU’LL DO:
- Oversee the daily operations of our customer-facing spaces.
- Greet guests at reception and foster a warm, welcoming office environment.
- Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
- Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
- Manage office inventory and assemble gift packages, including baby and customer gifts.
- Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
- Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
- Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
- Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.
- This is a 6-month contract position that is ineligible for the benefits listed below. The role may be extended or converted to full-time.
WHAT YOU’LL BRING:
- 2–4 years of experience in office coordination, administrative, or a similar role.
- Strong organizational and communication skills.
- The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
- A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.
- Previous experience in a customer-facing position is preferred.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Warsaw, Mazowieckie, Poland
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We are currently looking for a
Senior Backend Engineer (Go)
for our flagship project, Happy Color.
Key Responsibilities:
• Design and develop microservices in Go (REST/gRPC), public and internal APIs.
• Integrate with external services, develop contracts.
• Optimize performance, profiling, reduce latency, and scale systems.
• Design database schemas, perform migrations, indexing, and query optimization.
• Work with PostgreSQL/MySQL, Redis, Kafka/NATS and event-driven integrations.
• Implement and maintain CI/CD, cloud infrastructure (AWS) with Docker/Kubernetes.
• Ensure quality: writing tests (unit/integration/e2e), code reviews, automation of checks.
• Ensure observability and reliability: logging, metrics, alerting, tracing.
• Participate in architectural design, RFCs/ADRs.
Requirements:
• 3+ years of commercial development experience, including 3+ years with Golang.
• Proficient in Go: context handling, concurrency (goroutines/channels), profiling (pprof), gRPC/REST, generics, modularity.
• Strong understanding of backend architecture, API design, microservices, and distributed systems.
• Databases: PostgreSQL/MySQL, Redis; design, indexing, transactions.
• Queues/Buses: Kafka/NATS — experience in designing event-driven integrations.
• Experience with search technologies such as OpenSearch would be a plus.
• CI/CD: GitLab CI, feature flags, migrations, blue-green/rolling deployments.
• Testing: Go testing/testify, integration/e2e.
• Security: OAuth2, JWT.
• Understanding of DDD principles, SOLID, 12-factor methodology, observability (Prometheus/Grafana, OpenTelemetry).
• Russian - C1/higher, English - B1.
Nice to have:
• Experience with Python and/or PHP.
• Experience with TypeScript, JavaScript and React.
• Experience with OpenSearch.
• Data architecture: CQRS/Event Sourcing, idempotency, deduplication.
• Experience building BFFs, WebSockets.
• Feature flags, experiments/A-B testing, product metrics.
Technology Stack (Primary):
• Backend: Go, gRPC/REST, PostgreSQL, Redis, Kafka.
• DevOps: GitLab CI, Docker, nice to have: Kubernetes, AWS, Helm.
• Observability: Prometheus, Grafana, Loki, OpenTelemetry, Sentry.
• Search: OpenSearch.
What We Offer:
• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team in a creative and dynamic environment.
• Flexible working hours and remote/office work options.
• Career growth and professional development opportunities.
• A fun and inclusive company culture that celebrates diversity and creativity.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice)
.
Location: Spain; Portugal; Poland; Estonia
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Poland; Georgia; Serbia; Bulgaria; Armenia
We build cloud CPaaS/CCaaS infrastructure - the routing, messaging and real-time layer that contact centres run on. High traffic, event-driven services, and a UI that has to stay correct while thousands of live conversations move through it.
We're hiring a senior engineer for a team where AI agents are part of the normal development loop, not a pilot. You'll own features end-to-end across a Go backend and a React/TypeScript frontend, and you'll be accountable for everything you ship — including the parts an agent wrote.
This is not a prompt-engineering role. It's a senior engineering role where AI-assisted delivery is the default working method.
Requirements
What will you do at MMDSmart?
Own features end-to-end across Go backend and React/TypeScript frontend;
Design and develop solutions for high-load and distributed production systems;
Use AI coding agents as an integral part of your everyday development workflow;
Guide AI agents, review and verify their output, and take ownership of the final result;
Build and evolve backend services, APIs, frontend functionality, and external integrations;
Investigate complex production issues and drive them to resolution;
Contribute to architecture decisions, technical discussions, and system improvements;
Help improve our codebase and development practices to make AI-assisted engineering more effective.
You are a perfect match if you have:
5+ years of professional software engineering experience and strong Senior-level engineering fundamentals;
Strong hands-on production experience with Go - 4 years of experience;
Practical experience with React and/or TypeScript; you don’t need to be a frontend expert, but you should be comfortable working with frontend code;
Hands-on experience with high-load and distributed production systems;
Experience designing, building, and debugging production services and APIs;
Hands-on experience with AI coding tools such as Claude Code, Cursor, Windsurf, Copilot, or similar - beyond simple autocomplete;
Ability to use AI to work effectively across different parts of the stack while critically reviewing and verifying its output;
Strong engineering judgement, ownership, and ability to make technical decisions independently.
Our Tech Stack:
Backend: Go, microservices, REST APIs, GraphQL
Frontend: React, TypeScript, Zustand / Redux Toolkit, WebSocket / SSE
Event-driven: Kafka, NATS / JetStream, RabbitMQ, event-driven architecture
Data: PostgreSQL, Redis, MongoDB
Infrastructure: GCP, Kubernetes, Docker, CI/CD, Infrastructure as Code
Observability & Performance: structured logging, metrics, tracing, profiling, high-load and concurrency tooling
AI Development: Claude Code, Cursor, Windsurf, Copilot and other agentic development tools
Domain: CPaaS / CCaaS, messaging, voice, real-time communication, external provider integrations
Will be a plus:
CCaaS / CPaaS / telecom background: contact-centre routing, ACD, omnichannel messaging.
Voice stack: WebRTC, SIP, media servers, or CPaaS APIs
API gateway and microservices integration; GraphQL federation.
Kubernetes, Docker, CI/CD ownership, infrastructure-as-code.
Polyglot persistence: Redis for caching and ephemeral state, PostgreSQL where a document model is the wrong fit; plus the judgement to tell the difference. MongoDB Atlas or self-managed cluster operations.
Internal tooling, evals or automation built on LLM APIs.
Open-source contributions, especially in Go.
What you get:
An AI-first engineering environment where AI is part of real production development;
The opportunity to use AI to work across the full stack and expand beyond your primary expertise;
Work on high-load communication products with real business impact;
A team where Senior Engineers influence technical decisions and architecture;
Remote work.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Location: Bratislava, Slovakia; Košice, Slovakia; Žilina, Slovakia; Prešov, Slovakia; Nitra, Slovakia; Trnava, Slovakia
Are you someone who notices the little things others might miss? Do you have a natural curiosity about the AI industry and how machine learning actually works? If so, this could be the perfect opportunity for you
Join us as a Data Annotator working on a cutting-edge 3D digital twin project. You will help map and reconstruct electrical distribution networks to help prevent power grid failures and manage critical infrastructure worldwide.
What you’ll be doing:
Reconstructing 3D power grid networks using point cloud (LiDAR) and map (GIS) data;
Placing 3D objects (poles, lines, conductors) to match real-world physical layouts;
Aligning original 2D map data with 3D models;
Labeling high-resolution drone photos to identify grid components and detect structural defects (e.g., equipment damage or wear).
Requirements:
Strong spatial reasoning and the ability to easily navigate 3D environments;
English B2 (ability to read instructions, watch training videos, and communicate effectively);
High attention to detail, problem-solving skills, and a willingness to learn from feedback;
PC/laptop with an Intel i7-11800H (or equivalent/better CPU), dedicated GPU (NVIDIA T1200 or better; RTX 4060 recommended), and 16 GB RAM minimum (32 GB preferred).
Will be a plus:
Any basic understanding of power grids (poles, transformers, wires) or prior experience with LiDAR data;
Background in GIS, Geodesy, Cartography, Land Management, Civil Engineering, or a related field;
What we offer:
Full-time schedule (9 hours/day, including a 1-hour paid lunch break), with a fixed shift of either 09:00-18:00 or 14:00-23:00 EEST;
Fully remote work;
Supportive management with no bureaucracy;
Competitive compensation in USD;
Opportunities for long-term professional growth.
Who are we?
Data is the most vital resource for next-generation spatial engineering and AI applications.
Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative 3D digital twin project, and send us your CV in English highlighting your spatial and technical skills.
Visit our website:
https://labelyourdata.com/
*We celebrate diversity and are proud to be an equal opportunity employer.
Location: Remote
Job Title:
Senior Software Engineer
Reports to: Director of Engineering
Build the infrastructure powering the future of restaurant payments
At inKind, we’re building the financial infrastructure that connects restaurants, diners, and capital in entirely new ways. Our platform powers real-time financial transactions and operational workflows for restaurants across the country.
We’re looking for entrepreneurial, forward-thinking engineers who thrive in fast-moving environments and enjoy solving complex technical problems at scale. This is a hands-on role where you’ll design and build systems that support mission-critical financial workflows used daily by restaurants and partners.
Our engineering team works with an AI-first mindset — leveraging modern AI tools to accelerate development, automate workflows, and unlock new product capabilities. We’re looking for engineers who are excited to experiment with emerging technologies while maintaining high standards for reliability and scalability.
You’ll collaborate closely with product, business, and engineering teams to build systems that directly impact the restaurants and partners who rely on inKind for real-time financial operations.
What You’ll Work On
You’ll help design and operate the systems that power our financial platform.
Distributed Systems & Platform Engineering
Design and implement scalable distributed systems supporting financial transactions and real-time events
Architect services that handle real-world scale, failure scenarios, and performance constraints
Ensure strong data integrity and consistency across distributed workflows
Build secure infrastructure protecting sensitive financial data
AI-First Engineering
Identify opportunities to leverage AI tools to accelerate development and improve engineering workflows
Contribute to AI-enabled product features and automation across the platform
Help evolve how our team integrates modern developer tools and AI-assisted engineering practices
Reliability & Production Operations
Design systems with observability, monitoring, and failure recovery in mind
Debug complex production issues across distributed services
Improve reliability and performance of mission-critical systems
Participate in on-call rotations to maintain platform stability
Cross-Functional Collaboration
Partner with
product and business teams
to translate customer needs into scalable technical solutions
Lead architectural decisions through hands-on implementation
Mentor engineers and help raise engineering standards across the team
Who Thrives Here
The engineers who succeed at inKind tend to be:
Builder Mindset
You enjoy taking ownership, experimenting with new ideas, and shipping impactful solutions.
Systems Thinkers
You understand how complex systems interact and can design resilient architectures.
Forward-Thinking Engineers
You’re excited about modern development practices and exploring how AI can improve the way we build software.
Pragmatic Problem Solvers
You know when to refactor, when to optimize, and when to ship.
Collaborative Teammates
You communicate clearly and work well with engineering, product, and business partners.
Minimum Qualifications
8+ years of experience building and operating production systems
Strong distributed systems design experience
Expertise in at least one major web framework (Rails, Django, Express, Fastify, etc.)
Strong database knowledge including indexing, query optimization, and transactional integrity
Experience designing highly available production systems
Familiarity with authentication, authorization, and secure API design
Preferred Qualifications
Experience scaling systems during periods of rapid growth
Background in payments, financial transactions, or regulated systems
Experience implementing distributed patterns such as retries, circuit breakers, and event-driven workflows
Experience working with or evolving large Rails applications
Experience integrating AI tools into engineering workflows or building AI-powered product features
Why Engineers Like Working Here
Work on real-world financial infrastructure used by restaurants every day
High ownership and autonomy in architectural decisions
Opportunity to help shape an AI-first engineering culture
Collaborative environment working closely with product and business teams
Fast-moving startup environment where your work directly impacts customers
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks for in-office team members
Salary
$160,000 – $185,000, DOE
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
The Head of Strategic Partnerships & Ecosystem will manage and grow Render's most critical technology partner relationships. This role involves building and executing a comprehensive partnerships strategy — spanning AI ecosystem integrations, hyperscalers and early bets on emerging platforms — that drives meaningful distribution and growth for Render. These partnerships touch nearly every part of Render — Product, Engineering, DevRel, and Business Development — and often involve senior stakeholders at some of the largest and fastest-moving companies in AI, so doing this well means coordinating closely across those internal teams and keeping Render's leadership regularly informed.
The ideal candidate brings real technical depth in AI and developer tooling, paired with a proven background in partner management, strong relationship-building instincts, and the executive presence to engage with partner leadership at the highest levels. You should have a deep understanding of how to build and scale product-centric partnerships — from ecosystem integrations to platform-level bets — in a fast-moving, technical market.
WHAT YOU'LL DO
- Map Render's technology partnership landscape across AI labs, hyperscalers, and emerging developer products, and build the strategy for where Render has the strongest right to win.
- Own outcomes for the partnerships portfolio — set clear milestones, timelines, and success metrics (e.g., ecosystem integration, developer adoption, joint launches, revenue impact) and hold yourself accountable to them.
- Drive day-to-day partnership strategy and execution, taking deals from evaluation through negotiation, launch, and renewal, including commercial terms.
- Partner closely with Product, DevRel, and Product Marketing to secure roadmap and staffing commitments, drive integration execution, and run co-marketing — and work with Finance and Legal to structure and manage commercial agreements.
- Scope and lead our thinking on building out a Render Marketplace — including the value proposition to customers and key partners, product and engineering requirements, and commercial and financial terms.
- Own ongoing relationship management for key partners — acting as their primary point of contact, running business reviews and planning sessions, driving expansion and renewal over time, and serving as their internal advocate at Render.
- Bring operating rigor to the program: track and report on partnership performance, maintain clear documentation, and keep leadership updated on progress and upcoming launches.
- Build out a team of partner managers as we scale.
WHAT WE'RE LOOKING FOR
- 6–10+ years of experience in strategic or technical partnerships, business development, or product-facing roles at technology companies — ideally where partnerships were critical during a period of hypergrowth.
- A highly technical background is strongly preferred — former PM, forward-deployed engineer, or engineering experience, particularly within AI — so you can go deep with partner engineering and product teams on integration architecture, connectors, and protocols.
- Demonstrated success managing and growing complex, high-impact partnerships across AI, cloud, or developer platform ecosystems.
- Strong cross-functional operating skills, with experience working alongside Product, Engineering, DevRel, Legal, and Finance to execute complex initiatives.
- Exceptional analytical skills, with the ability to use data to drive strategic decisions.
- Outstanding communication, negotiation, and relationship-building skills, with the ability to engage at the executive level.
- Strong bias for action — comfortable operating both independently and as part of cross-functional teams, in a fast-moving environment with evolving priorities.
NICE-TO-HAVES
- Hands-on experience with MCP, plugins, connectors, or app/marketplace ecosystems specifically.
- Deep familiarity with the developer tools and infrastructure landscape, and a point of view on how emerging AI-native companies find distribution.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Principal Engineer, Data & Machine Learning
San Mateo, CA
Why PlayStation Data & Intelligence
PlayStation reaches more than 100+ million people. Behind those experiences is one of the largest consumer data estates in entertainment: tens of petabytes under management and trillions of telemetry events a year, powering personalization, experimentation, partner analytics and enterprise decisions across the company.
We are in the middle of a multi-year shift in how that data creates value. Today intelligence often arrives after the moment has passed. Our goal is a connected intelligence layer where trusted context about players, content, partners and the business is built once, reused everywhere, activated at the point of decision, and improved by evidence about what happened next. That includes serving AI models and agents with the same governed meaning, quality and permissions we give to people.
This role helps shape how that is built across PlayStation.
The Role
We are looking for a Senior Principal Engineer, Data & Machine Learning to serve as chief architect for our Data & Intelligence organization and as the senior technical authority for how SIE builds, reuses and activates trusted data and intelligence.
This is one of SIE’s most senior individual-contributor roles. You will report directly to the Vice President of the organization, sit on the leadership team alongside the Sr. Directors who run our two delivery portfolios, chair our architecture review forum, and lead a community of Principal Engineers anchored to the major architectural seams. You will have no direct reports by design; your leverage comes from the architecture, the standards and the decisions the whole organization builds against.
This is a hands-on role. You will author architectures and reference implementations, prototype uncertain approaches, review the designs and code that matter most, and step in directly when a technical problem puts an important outcome at risk.
What You’ll Own
You will set the architecture for, and drive reuse across, the initiatives that define the next three years of data and intelligence at PlayStation:
A single, reusable understanding of the player.
The context, lifecycle and lifetime-value intelligence that powers experiences and decisions across PlayStation, built once and reused rather than rebuilt per use case.
Content and game understanding.
Intelligence about titles, experiences and how players engage with them, connected through engagement and content graphs to improve discovery, personalization and new AI experiences.
Creator and partner intelligence.
Reusable title, launch and lifecycle intelligence available to partners at the point of decision, before launch, while live and after.
Unified measurement.
Experimentation, attribution and causal measurement so the company knows what changed an outcome, by how much, and what to do next.
Activation.
Real-time signals, activation data products and APIs that deliver trusted context into the systems that personalize and act.
Semantic and conversational intelligence.
A shared layer of business meaning and metrics that people, analytical tools and AI agents can query and trust.
Enterprise decision data.
Decision-grade finance and supply-chain data that accelerates transformation programs across SIE.
Trusted foundations and golden paths.
Data contracts, certification, lineage, unified events and standard publish-to-consume paths, with trust designed into the lifecycle; and launch data readiness so priority launches have their signals and measures from day one.
What You’ll Do
Translate our multi-year Data & Intelligence strategy into a coherent technical strategy and target architecture, with clear principles for trusted data products, ML systems, shared intelligence, evaluation, activation and lifecycle management.
Chair the architecture review forum: set its charter and cadence, publish decisions, track adoption and hold the line on non-conforming designs.
Own the boundary decisions between platform capabilities built for reuse and domain delivery, and keep them stable.
Define and ratify the standards teams build against: data contracts, golden paths, model evaluation and experimentation, observability, reliability, cost and lifecycle management.
Lead the technical direction of our hardest cross-organizational initiatives; author proposals, reference designs and prototypes that establish a credible path from concept to production.
Work directly with engineering and data science teams to remove critical blockers, so that decisions become usable capabilities rather than architecture on paper.
Partner with security, privacy, legal, governance and responsible-AI teams to embed controls throughout the data and ML lifecycle, including the responsible use of proprietary data, third-party and foundation models, and externally hosted AI services.
Identify duplicative capabilities, drive rationalization and retirement, and improve interoperability across SIE’s data and ML landscape.
Advise senior executives on major technical investments, tradeoffs, emerging capabilities and long-term risk; produce the written recommendations that drive annual planning.
Connect technical investment to named consumers, decisions and measurable outcomes; define how we measure adoption, reuse, time-to-action, quality, reliability, safety and cost.
Lead a community of Principal Engineers; mentor Principal, Staff and Senior engineers, architects, ML engineers and data scientists.
Represent SIE’s data and machine learning direction in senior leadership forums, partner organizations and, where appropriate, the broader industry.
What We’re Looking For
15+ years in software, data or machine learning engineering, including 9+ years leading the architecture and delivery of large-scale, complex systems.
A track record of authoring architectures, standards or platforms that were adopted across multiple organizations and stayed in use.
Experience taking data, ML or decisioning systems serving tens of millions of consumers into production and operating them at scale.
Experience chairing, or being the deciding technical voice in, an architecture review forum spanning multiple engineering organizations.
Deep expertise in at least two of: reusable data products, semantic and metadata layers and data contracts; ML platforms, lifecycle management, evaluation and decisioning; real-time signals, distributed inference and activation platforms; experimentation and causal measurement; generative AI, retrieval and agentic systems; responsible AI, privacy and technical governance.
Strong command of distributed systems, cloud, data architecture, APIs, security, reliability, observability and performance engineering.
Demonstrated ability to influence senior executives, engineering and product leaders, and cross-functional partners without direct authority.
Outstanding written communication. This role leads through documents.
Experience mentoring Staff, Principal or similarly senior technical professionals.
Master’s degree in Computer Science, Machine Learning, Engineering or a related discipline, or equivalent experience.
Nice to Have
Data and ML applied in gaming, entertainment, media, digital commerce or another large-scale consumer ecosystem.
Personalization, recommendations, customer intelligence, content intelligence, experimentation or predictive decisioning at scale.
Shared data or ML platforms serving multiple products and organizational domains.
Feature, vector, graph, semantic or knowledge platforms; AI gateways and LLMOps.
Experience translating research or emerging technology into production capabilities.
Contributions to the field through open source, patents, publications, standards or conference talks.
Why You’ll Love This Role
Set the technical direction for data and intelligence across PlayStation.
Own the architecture behind experiences reaching more than 100 million people.
Report directly to the VP and sit on the organization’s leadership team.
Build once, reuse everywhere: the mandate is to end duplicated work, not add to it.
Work with strong Principal and Staff engineers, data scientists and product leaders across the company.
Stay hands-on at the most senior IC level.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$304,200
—
$456,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
leadГеография найма не уточнена
УдалённоSuperb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones
Не хотите искать каждый день?
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США; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Seoul, South Korea
УдалённоPoland
УдалённоUkraine
ГибридManila
ГибридseniorVienna, Austria
seniorExperience working across time zones with distributed teams