Responsibilities:
— Provide timely, efficient technical support with prompt responses to customer inquiries.
— Troubleshoot and resolve customer issues via phone and other communication channels.
— Follow up with customers post-troubleshooting to ensure full product functionality.
— Build and maintain an internal knowledge base with useful guides and solutions.
— Continuously refine and enhance the customer support process for better efficiency.
— Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams.
— Participate in customer meetings when needed to troubleshoot and resolve issues directly.
Requirements:
— 1–3 years of professional experience in a Technical Support, Help Desk, or IT Support role.
— Foundational understanding of Microsoft Windows operating systems.
— Interest in troubleshooting software and resolving patching issues.
— Basic exposure to PowerShell (e.g., reading or running simple scripts).
— Familiarity with macOS and/or Linux environments.
— Understanding of basic software installation processes (installers, setup steps, configurations).
— Experience in customer service, helpdesk, or IT support roles.
— Strong communication and problem-solving skills.
— Motivation to learn and grow within a technical support role.
— Introductory knowledge of Active Directory or Group Policy.
Would be a plus:
— Exposure to patch management or endpoint management tools.
— Basic familiarity with system logs or tools like Windows Event Viewer.
— Exposure to Windows Server environments.
— Basic understanding of IT security principles.
— Ability to identify and troubleshoot failed patch installations.
— Familiarity with software deployment and configuration using install switches.
— Ability to review and interpret logs and event data.
Conditions:
— Engaging challenges and opportunities to solve real-world problems.
— Continuous professional growth and learning with cutting-edge technologies.
— Stable income, flexible working hours, and opportunities for advancement.
— Supportive and collaborative team of skilled professionals.
— Remote-first culture, offering flexibility and work-life balance.
Location: Dublin, Dublin, Ireland, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability.
This is a full-time position based out of our Dublin office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Cloud Service Providers(CSPs): AWS, Azure and Google Cloud
Kubernetes: Managed Kubernetes services (EKS, AKS and GKE)
Continuous Integration tools: github actions, Buildkite
Continuous Delivery: ArgoCd
Databases: Postgres and all the major Databases
Languages: Go, Java
Scripts: Typescript, Python, Shell
IaC: Terraform and Pulumi
RESTful API: FastAPI
Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud
What You’ll Do
As a member of the Site Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance.
Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput.
Evolve systems by adding reliability into our product roadmap
Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed
Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability
Ensure scalable artifacts deployment to all environments by automation scripts
Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team
Skills We’re Looking For
Expertise in managed Kubernetes (EKS, AKS, and GKE).
Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD.
Experience in Python/Shell scripting and Go Language. Bonus if you have Java.
Experience with Linux operating systems internals and administration
Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP)
AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil.
Bonus Skills
5+ years of experience working with SaaS products at scale
Experience with databases such as PostgreSQL
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote (Philippines)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THIS ROLE
We’re hiring experienced performance engineers to make performance measurement at Supabase rigorous, repeatable, and actionable by product teams. This role owns the benchmarking and profiling systems we use to detect regressions, explain performance changes, and publish credible numbers for customers and the market. You’ll build the tooling and the methodology and make it easy for product teams to use it correctly.
You’d join a new performance team as one of its first members, working alongside a deeply seasoned performance engineer, with the team growing to roughly six this year. There’s no legacy process to inherit — you’ll help define how we measure and communicate performance metrics at Supabase.
WHAT YOU’LL DO
- Build and evolve benchmarking, profiling, and load-testing tooling (cloud, database, and end-to-end).
- Define benchmark suites and reference workloads that reflect real customer behavior (and evolve them as the products change).
- Establish performance baselines and regression gates across products (variance tracking, environment control, and detection of changes).
- Build mechanisms that turn benchmark results into action: triage workflows, owner routing, and clear, reproducible reports.
- Partner closely with database teams (e.g. Multigres, OrioleDB) to identify bottlenecks and land concrete performance improvements.
- Enable the company to publish credible, repeatable performance numbers for customers and the market.
- Help teams self-serve performance testing and make performance a first-class engineering concern.
PROBLEMS YOU MIGHT WORK ON
- Build our continuous benchmarking infrastructure so product teams can spot performance regressions early. Ideally, teams can run benchmarks directly on PRs or locally while developing a feature.
- Analyze and eliminate issues with load generators, workloads or benchmark environments to ensure that benchmarks are reliable indicators for actual product performance.
- Build regression triage tooling that pinpoints what changed (diffing, profiles/traces, query-level attribution).
- Help product teams so they can analyze the root cause of performance regressions in benchmark environments themselves.
WHAT WE’RE LOOKING FOR
- Deep experience in performance engineering, benchmarking, and profiling of complex distributed systems. Specifically, you have owned benchmarking systems where reproducibility and controlling variance mattered.
- Strong systems intuition (databases, storage, networking, cloud infrastructure).
- Comfortable working across product, infra, and database teams.
- Pragmatic, tooling-oriented mindset with strong communication skills.
- Depth on at least one end of that stack: Linux kernel internals (virtual memory, scheduling, networking, IO) or database internals (query planning, storage engines, buffer and WAL management)
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're hiring experienced performance engineers to find and land performance wins across the Supabase stack — from the query optimiser to block device level, and across the network paths and cloud infrastructure that connect our distributed platform. This is a performance delivery role: real, measured improvements to our database, platform, and APIs as we scale toward enterprise and platform-grade workloads. The methodologies you develop and tooling you build exist to multiply that delivery.
You'd join a new performance team as one of its first members, working alongside a deeply seasoned performance engineer, with the team growing to roughly six this year. There's no legacy process to inherit — you'll help define how performance engineering works at Supabase.
WHAT YOU'LL DO
- Find bottlenecks in live production systems and characterize them precisely enough that the owning team can act on them without you in the room.
- Partner closely with database teams (e.g. Multigres, OrioleDB) and infra teams to land concrete performance improvements.
- Build, communicate, and evolve performance methodologies and tooling that turn live production data into actionable insight.
- Partner with the observability team to capture the right signals and establish a unified view of platform performance (latency, throughput, tail behavior) across products.
- Help teams self-serve performance analysis and make performance a first-class engineering concern.
PROBLEMS YOU MIGHT WORK ON
- Tune the kernel's paging behavior to production workloads
- Reduce memory overhead in OrioleDB and Multigres
- Identify and eliminate sources of latency spikes from application to kernel level
- Identify scalability bottlenecks across the entire stack and work the appropriate teams in Supabase and the wider community to resolve them
WHAT WE'RE LOOKING FOR
- Deep experience in performance engineering, specifically performance analysis of complex distributed systems.
- You can walk the whole stack: follow a tail-latency problem from the query optimizer through the syscall boundary to the IO scheduler — or across pooler hops, network paths, and availability zones — reading profiles and traces at every layer.
- Depth on at least one end of that stack: Linux kernel internals (virtual memory, scheduling, networking, IO) or database internals (query planning, storage engines, buffer and WAL management)
- Strong working knowledge of networking and cloud infrastructure performance: TCP behavior under load, network virtualization overhead, and the performance characteristics of AWS primitives (EBS throughput and IOPS, instance network limits, placement groups, cross-AZ latency).
- Proven ability to turn performance insights into real product and architecture improvements — including getting teams you don't belong to to prioritize and ship the fix.
- Strong written communication: your problem characterisations are precise, reproducible, and compelling on their own.
- Pragmatic, tooling-oriented mindset; comfort working across product, infra, and database teams.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote (Global)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THIS ROLE
The Strategy & Ops Senior Associate role is an experienced generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
Your first “tour of duty” will be on the Billing team (see more below). The specific projects you take on will depend on your strengths and what we learn during the recruiting process and your first days at Clipboard; that being said, here is a list of example initiatives to give you an idea:
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform our contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process
- Manage a team of Billing Account Managers
FIRST TOUR OF DUTY – QUICK BACKGROUND ON BILLING
Our most immediate need right now is on the Billing team. The TLDR is that we want to maximize our profitability by collecting money as fast as possible and minimizing losses, while preserving the customer experience, all in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
Billing is doing the critical work of converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve already burned. With thousands of customers operating in different regulatory environments, under different conditions, with nuanced capital structures and corporate setups, and using varied complicated processes…this can be hard to do at scale. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other.
Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business, and you will help us do that.
WHO WE’RE LOOKING FOR
We find those who are most successful in this type of role:
- Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way.
- Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth.
- Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs.
- Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return.
While performance on your case and interviews during the hiring process is the most important aspect of your candidacy, your years of relevant working experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
Please note: We are currently accepting applications only from candidates based in North America, South America or Europe. This role requires an overlap of at least 5 hours with the PST (UTC-8) time zone.
WHY JOIN CLIPBOARD?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
HIRING PROCESS
1. Application
2. Case Study 1
3. Interview 1
4. Case Study 2 [OPTIONAL]
5. Interview 2 [OPTIONAL]
6. Interview with Head of Operations
7. Interview with Head of People
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity
*After submitting your application, please check your spam folder periodically over the next few days for updates.
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
Location: This role is based in Austin, with an expectation of being in the office 2-3 days per week.
About the Role As a Solutions Engineer (SE), your role is to help prospects understand the value that dbt Cloud can bring to their organization. You’ll lead technical discussions with prospective customers, uncover their data challenges, and demonstrate how dbt Cloud can meet their needs through live demos and technical workshops.
Internally, you’ll contribute to building and refining our processes and playbooks, while acting as the voice of the customer to ensure we continue developing products that solve real problems and delight our users.
What You’ll Do
Spend the majority of your time on pre-sales opportunities to understand customer use cases and identify the value dbt Cloud can bring to their organization
Consult with potential customers to uncover their data challenges and highlight how dbt Cloud can alleviate pain points and support their goals
Own the demonstration of technical and business impact by delivering tailored demos of dbt Cloud and providing expert guidance
Collaborate closely with Account Executives, building strong, trust-based relationships and offering strategic input throughout the deal process
Maintain ongoing relationships with technical stakeholders within your accounts
Partner with internal teams to improve how we work together, represent the voice of the customer in product discussions, and contribute to cross-functional initiatives
Participate in our knowledge-sharing loop by helping improve team processes, refining assets, and enabling others through collaboration
Create and deliver external-facing content through live events, blog posts, recorded tutorials, or other educational resources
What You’ll Need
4+ years of experience as a data practitioner or consultant in data operations or analytics
Strong technical foundation, with a solid understanding of modern data warehousing architectures, the modern data stack, and proficiency in SQL
Prior experience with dbt is preferred; bonus points for dbt certification
Experience working asynchronously as part of a partially remote, distributed team
High degree of comfort presenting to diverse stakeholders or audiences, ideally in an externally facing role
Ability to operate effectively in ambiguous, fast-paced environments and think on your feet during customer conversations
Desire to be a strong team player—both within the SA team as we evolve our ways of working, and in daily collaboration with Account Executives as part of a deal team
Openness to travel; we value the power of in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Basic python competency and advanced SQL knowledge
Proven experience in a pre-sales tech role
Experience with traditional ETL tooling
Remote
Hiring Process
Interview with a Talent Acquisition Partner
Hiring Manager Interview
Technical Screen
Team Interviews with a demo
Benefits
Unlimited vacation time with a culture that actively encourages time off
401k plan with 3% guaranteed company contribution
Comprehensive healthcare coverage
Generous paid parental leave
Flexible stipends for:
Cell Phone & Internet
Learning & Development
Office Space
Compensation
We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
#LI-HYBRID
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$140,000
—
$160,000 USD
OTE (On Target Earning)
$175,000
—
$200,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ABOUT THIS ROLE
The Strategy & Ops Senior Associate role is an experienced generalist role at Clipboard suited for the “all-around athlete” type who can do it all and wants exposure to a range of problems and opportunities.
You’re likely someone who’s interested in and capable of solving different problem types – you’re resourceful, adaptable, and confident you can figure it out if you can sink your teeth in deep enough.
Your first “tour of duty” will be on the Billing team (see more below). The specific projects you take on will depend on your strengths and what we learn during the recruiting process and your first days at Clipboard; that being said, here is a list of example initiatives to give you an idea:
- Build an internal predictive analytics model and corresponding underwriting process to catch bad payers early with high accuracy to inform our contracting decisions and risk mitigation tactics
- Research, vet, and onboard a new vendor that embeds AI agents into our customer-facing collections efforts
- Redesign our process for converting workplaces to new methods of payment, such as getting customers who send checks to start paying us via eCheck to speed up the cash conversion process
- Manage a team of Billing Account Managers
FIRST TOUR OF DUTY – QUICK BACKGROUND ON BILLING
Our most immediate need right now is on the Billing team. The TLDR is that we want to maximize our profitability by collecting money as fast as possible and minimizing losses, while preserving the customer experience, all in service of reliably converting revenue into cash (the lifeline of a capital-intensive business like ours). This in a way is “ensuring high-quality growth” for the company.
Although Clipboard provides a service where workplaces can find qualified professionals to fill shifts, we are in many ways a lending company at our core since we pay professionals immediately after they work a shift. For illustrative purposes: a nurse works a shift → we pay the nurse $100 immediately with our cash → the workplace pays us $120 a month later. We extend debt to workplaces using cash we borrow, with interest, from an Asset-Backed Line (ABL) of credit – workplaces use that debt to pay their staffing costs, and we expect to be paid back by the workplaces at a later date based on agreed-upon net terms.
Billing is doing the critical work of converting our revenue into cash that we put in the bank. Otherwise, money we cannot collect is money we’ve already burned. With thousands of customers operating in different regulatory environments, under different conditions, with nuanced capital structures and corporate setups, and using varied complicated processes…this can be hard to do at scale. We consistently fight a multi-faceted battle: a battle wherein we must maximize the speed at which we recognize revenue, maximize the margin associated with each shift, and maximize the customer experience, all without letting one unduly impact the other.
Optimizing collections is critical to make sure Clipboard is generating sustainable, high-quality growth and turning top-line revenue into cash that we use to service or grow other parts of the business, and you will help us do that.
WHO WE’RE LOOKING FOR
We find those who are most successful in this type of role:
- Are insatiably curious and notice non-obvious clues and patterns: Curiosity https://creatingvalue.substack.com/i/46535664/noticing-and-curiosity sits atop our company values. Understanding something from first principles and getting to the root cause of the problem will often reveal the best solution, and a natural and unwavering curiosity to keep asking questions and digging will take you most of the way.
- Roll up their sleeves and go to the source: There are multiple ways to say this: touching reality, dogfooding, seeing for yourself, going to the front-lines, etc. Don’t just take someone’s word for it – go find out yourself by testing the feature, or listening to the agent call, or calling the customer, or executing the workflow. This is how you seek truth.
- Bring a tenacity and persistence to problem-solving: You’ll hit walls and find yourself in uncertain and unfamiliar situations. If you can sit with the uncertainty, look at the problem from new angles, and keep applying pressure to a problem – you’ll position yourself for breakthroughs.
- Bounce back from failure quickly: You’ll make mistakes, move in the wrong direction, and stumble from time-to-time. Just avoid big mistakes and don’t make the same mistakes twice, and learn from them quickly. Worry less about failing and more about losing momentum in your feedback loop. If you fail cheaply and quickly, that's worth the lesson/learning you get in return.
While performance on your case and interviews during the hiring process is the most important aspect of your candidacy, your years of relevant working experience will be taken into consideration for both (a) the work you’re placed into once hired and (b) compensation.
WHY JOIN CLIPBOARD?
- 100% Remote – Always. Work from anywhere in the world.
- Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth.
- A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our workplace customers.
HIRING PROCESS
1. Application
2. Case Study 1
3. Interview 1
4. Case Study 2 [OPTIONAL]
5. Interview 2 [OPTIONAL]
6. Interview with Head of Operations
7. Interview with Head of People
SYSTEM REQUIREMENTS
To succeed in this role, you must have:
- A reliable laptop/desktop (no Chromebooks or Linux OS).
- Minimum 20 Mbps wired internet connection.
- Wired headset for clear communication.
- A quiet, distraction-free workspace.
- Stable power and internet connectivity
*After submitting your application, please check your spam folder periodically over the next few days for updates.
#LI-DNI
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
We are seeking a highly experienced Supply Chain Subject Matter Expert to support an anticipated Department of State program focused on humanitarian assistance activities. The Supply Chain Subject Matter Expert will provide technical expertise to support monitoring, evaluation, third-party monitoring (TPM), assessments, and verification activities relating to humanitarian supply chains. Working closely with project leadership and technical teams, the Supply Chain SME will design and implement methodologies to assess supply chain performance, commodity accountability, logistics systems, warehousing, distribution networks, and last-mile delivery in complex and crisis-affected environments.
This position is based in the Washington, D.C. metropolitan area and will require international travel. This role is contingent upon award.
Responsibilities
Provide technical leadership on humanitarian supply chain assessments, monitoring activities, and third-party verification assignments.
Design methodologies and tools to assess procurement, warehousing, transportation, inventory management, commodity tracking, distribution systems, and last-mile delivery.
Evaluate the efficiency, effectiveness, integrity, and accountability of humanitarian supply chains operating in complex and high-risk environments.
Support financial and commodity verification activities to ensure commodities, equipment, and humanitarian assistance reach intended beneficiaries.
Assess risks relating to diversion, fraud, waste, abuse, inventory losses, and supply chain vulnerabilities, and recommend mitigation measures.
Review logistics information systems, inventory controls, warehouse operations, transportation networks, and supply chain documentation for compliance with client requirements and international best practices.
Provide technical input into monitoring, evaluation, special studies, rapid assessments, and operational reviews involving humanitarian logistics and supply chain performance.
Develop technical reports, findings, recommendations, and presentations for U.S. Government clients.
Mentor field teams and provide technical guidance on supply chain monitoring methodologies, quality assurance, and data interpretation.
Collaborate with MEL, TPM, financial verification, and sectoral specialists to produce integrated analytical products and high-quality deliverables.
Minimum Qualifications
Minimum 10 years of experience supporting humanitarian logistics, supply chain management, procurement oversight, commodity accountability, or related functions is
REQUIRED.
Prior experience with USAID's Bureau for Humanitarian Assistance (BHA), the Department of State's Bureau for Population, Refugees, and Migration (PRM), the Department of State's Bureau for Disaster and Humanitarian Response (DHR), and/or any of their predecessor offices, within the past three (3) years is
REQUIRED.
Deep familiarity with delivery of U.S. federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming is
REQUIRED.
Demonstrated experience assessing or overseeing humanitarian supply chains, including procurement, warehousing, transportation, inventory management, distribution systems, and commodity tracking is
REQUIRED.
Experience conducting supply chain assessments, logistics audits, operational reviews, third-party monitoring, financial verification, or compliance reviews in humanitarian or development programs is
REQUIRED.
Experience operating in conflict, post-conflict, disaster, or other complex operating environments is
REQUIRED.
Familiarity with internationally recognized humanitarian logistics and supply chain standards and best practices (including those used by UN agencies, NGOs, and U.S. Government humanitarian programs).
Strong analytical, report writing, and communication skills with demonstrated experience producing technical findings and recommendations for senior stakeholders.
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, International Development, Engineering, Public Administration, or a related field is
REQUIRED.
Preferred Qualifications
Master's degree in Supply Chain Management, Logistics, Business Administration, International Development, Engineering, Public Administration, or a related field
PREFERRED.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$97,200
—
$165,600 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
We are seeking a highly experienced Program Director/Team Lead to lead implementation of an anticipated Department of State program focused on monitoring and evaluation of rapid foreign assistance programs in dynamic and fragile contexts.
The Program Director/Team Lead will oversee the operations and performance of the field team(s) and supporting staff. They will be responsible for overall contract performance, reporting, and client satisfaction.
This position is based in the Washington, D.C. metropolitan area and is contingent upon award.
Responsibilities
Serve as Dexis' primary point of contact with the COR and Department of State stakeholders, overseeing overall contract implementation, execution, delivery, quality, and client satisfaction
Oversee the operations and performance of field team(s), supporting staff, subcontractors, and implementing partners
Lead identification and shaping of MEL and TPM support for humanitarian assistance activities
Lead development of task order concepts and technical approaches from identification of opportunity through capture through to submission, negotiation and inception.
Contribute to successful bids through developing technical approaches, building resources and workplans, and contributing to budget development
Negotiate successful task order proposals to contract
Coordinate task order capture efforts across technical and operational teams
Provide strategic oversight across activities to ensure alignment with client priorities
Manage on-the-ground operational and logistics requirements, including coordination across dispersed field teams, partners, and complex operating environments
Coordinate with U.S. Government stakeholders, multilateral organizations, UN agencies, OCHA, UNHCR, WFP, NGOs, and other humanitarian coordination actors as needed
Maintain awareness of global humanitarian crises and programmatic needs
Represent Dexis in client engagements, briefings, coordination meetings, and field-facing partner discussions
Serve as a deeply relational, externally facing leader who builds trust with clients, partners, field teams, and local stakeholders
Monitor performance, risks, client feedback, and operational issues, and make strategic prioritization decisions in dynamic environments
Minimum Qualifications
Minimum 10 years of experience managing U.S. Government programs
.
Minimum five (5) years of experience serving as a Project Director, Program Director, Task Order Manager, Chief of Party, Team Lead, or in an equivalent senior project leadership role managing complex projects with multiple teams working simultaneously on different activities
.
Deep familiarity with delivery of U.S. federal humanitarian assistance, disaster response, stabilization, and/or similar crisis-oriented programming
.
Experience supporting humanitarian assistance or crisis response programs
.
Minimum five (5) years of experience managing MEL and/or TPM activities in complex environments
.
Experience managing on-the-ground operations and logistics, dispersed field teams, and coordination with local, international, and implementing partners
.
Bachelor’s degree required; Master’s preferred
Preferred Qualifications
Prior experience with USAID’s Bureau for Humanitarian Assistance (BHA), the Department of State’s Bureau for Population, Refugees, and Migration (PRM), the Department of State’s Bureau of Disaster and Humanitarian Response, and/or any of their predecessor offices, within the past three (3) years
.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$118,000
—
$193,200 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for a Release Engineer (SRE) to join our Release Engineering team (part of EngOps) — a production-operations expert who brings an SRE mindset to how Supabase ships and runs, making deploys safe, observable, and recoverable at scale.
Release Engineering's scope has grown well beyond build-and-ship: we increasingly own the operational reliability of the systems that deploy and run Supabase. In this role you'll treat our deployment pipelines, pre-production signal, and the control plane itself as production systems — with SLOs, error budgets, and on-call ownership — and you'll be the person teams lean on when reliability is on the line.
This is not a "gatekeeper" role. You'll make the reliable path the easy path: standardising how we deploy, instrumenting what we ship, and ensuring that when something breaks, we detect it quickly and recover quickly.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Own the reliability of Supabase's deployment and release systems, and the control plane they run on, against clear SLOs and error budgets
- Turn pre-production into a trustworthy signal — standardizing and instrumenting today's fragmented, ad-hoc deployment workflows
- Drive disaster-recovery readiness, including making environments reproducibly deployable from scratch (untangling undocumented secrets, unclear configuration ownership, and circular service dependencies)
- Build and operate health and SLO monitoring for critical user flows, using synthetic testing to catch regressions before customers do
- Reduce mean-time-to-detect and mean-time-to-recover for deploy-related incidents — which account for a large share of our incident load
- Participate in on-call, lead blameless postmortems, and turn findings into runbooks, alerting, and automation that remove toil
- Improve deployment observability and auditability — a clear record of what shipped where, when, and by whom
- Document operational procedures — break-glass paths, access models, and runbooks — so reliability knowledge isn't tribal
RELIABILITY & OPERATIONS
- Define and track SLAs, SLOs, error budgets, and DORA delivery metrics — with meaningful alerting over noise
- Ensure deployments fail fast and safely when health checks degrade
- Harden access and break-glass workflows (e.g. scoped self-service) so the right people can act in an incident without unsafe workarounds
- Partner with product engineering and platform teams to align release practices with reliability and availability targets
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years in SRE, production operations, platform engineering, or release engineering
- Have operated production systems at scale and carried on-call for them
- Are fluent in SLAs, SLOs, error budgets, DORA metrics, and operational KPIs — and the observability tooling behind them (Prometheus, Grafana, Alertmanager, or similar)
- Have led incident response with tooling like incident.io http://incident.io (or PagerDuty / Opsgenie), run blameless postmortems, and driven down MTTD/MTTR
- Operate confidently on AWS (multiple accounts, IAM, VPC) in production
- Are comfortable with infrastructure-as-code (Pulumi, Terraform) and Kubernetes
- Script and automate to eliminate toil rather than absorb it
- Communicate clearly with both infrastructure specialists and product engineers
- Thrive in async, globally distributed teams
- Are comfortable navigating ambiguity and iterating toward better systems over time
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Yerevan, Armenia
JetBrains has 10 offices around the world, and all of them are connected via dedicated channels, have video conferencing, telecommunication systems, and server rooms. That is 1000 workstations (Windows, Linux & macOS), 1000 virtual machines in a private VMware Cloud, and 300 virtual machines in public AWS and Azure Clouds. The JetBrains IT department is made up of 30 people who daily support the whole IT infrastructure of the company.
The team is currently looking for an IT Support Specialist.
We'll be happy to have you on our team if you:
Can take apart and repair any computer.
Can fix errors in the operating system in different ways (not only by reinstalling the OS).
Will communicate patiently and politely with users who experience issues.
Know how local networks and the Internet work.
Enjoy disassembling all kinds of devices to learn more about them.
Don't mind soldering a damaged wire.
Have strong teamwork skills: are open to diverse opinions and can support your point with sound reasoning.
Want to grow as a professional, to master and apply new approaches and technologies.
Take pride in the work you do.
Have previous IT Helpdesk Support experience.
Speak fluent English.
We'll be super excited if you:
Are eager to share your knowledge with your peers.
Can quickly come up with solutions when communicating with users remotely.
What tasks we have in store:
Providing technical support to all JetBrains employees.
Setting up new computers, fixing and modernizing the old ones.
Deciding what hardware will be a better choice for a particular case.
Advising JetBrainers on any hardware or software-related issues.
Maintaining all the IT equipment in the office: computers, monitors, laptops, printers, copy machines, phones, and video conferencing systems.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-EP1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Tbilisi, Georgia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service?
Does leading support within one of Europe’s fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading!
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi and other cities in Georgia.
As our team is growing, we're looking for a Support Manager to join our Shared Service Center team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team.
As our Support Manager you will lead our Shared Service Center team and inspire the high-quality standard of service that we provide to our customers and partners. With their excellent management skills, our Support Managers ensure that our Support Leads are running the operations between customers, restaurant partners and courier partners smoothly.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Together with the Content, Training and Quality team, develop the quality and content processes within the Support operations in line with the training operations
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Lead by example and show what customer-obsessed means: At Wolt, the Support Team knows that customer interactions serve a larger purpose than simply fixing problems. The Support Manager will lead by example and raise the bar for the way support is provided at Wolt.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Georgian.
You are customer obsessed and have experience in Customer Support or Customer Service.
You have 3-5 years of experience in leading a team, preferably leading a leadership team or other more senior team
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
Any trainings or experience in people or project management are an advantage
A degree in Business Administration is a strong plus!
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Job Description
Action1 is transforming endpoint security for modern IT teams. As we continue our evolution from SMB to enterprise, we are hiring a high-performing Account Executive to drive new business across state, local, and education accounts in the United States. This is a quota-carrying, full-cycle role focused on landing and expanding SLED accounts while applying the same disciplined, new-business sales motion we use across mid-market and enterprise organizations. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, procurement stakeholders, and executive decision-makers to position Action1’s patch management and endpoint security platform as a strategic solution.
We’re looking for someone who understands how cybersecurity and IT infrastructure buying works — longer sales cycles, multiple decision-makers, technical validation, security review, procurement navigation, and strong business justification — and who can bring that discipline into public sector and education accounts. This is not a relationship-only SLED role or a reactive RFP position. We need someone who can create pipeline, open doors with IT and security buyers, run strong discovery, manage technical evaluations, and close business in a high-growth, remote-first SaaS environment.
If you’ve successfully sold cybersecurity or adjacent IT solutions into mid-market, enterprise, or public sector accounts and enjoy building a pipeline as much as closing, this role is for you.
Responsibilities
— Drive SLED Revenue Growth: Own a defined U.S. SLED territory and meet or exceed quota targets through disciplined pipeline generation, account planning, and deal execution.
— Manage the Full Sales Cycle: Lead opportunities from prospecting through close — including discovery, stakeholder mapping, value alignment, technical validation, procurement navigation, negotiation, and contract execution.
— Sell to IT & Security Leaders: Engage IT Managers, Directors of Infrastructure, CISOs, CIOs, SysAdmins, security teams, and technical buying committees with credibility and consultative expertise.
— Build & Maintain Strong Pipeline Coverage: Generate pipeline through outbound prospecting, partner collaboration, and strategic account planning. Maintain disciplined forecasting and opportunity hygiene in Salesforce.
— Navigate Complex Buying Processes: Manage multi-threaded sales cycles, security reviews, procurement workflows, public sector buying requirements, and competitive displacement strategies.
— Partner with Solutions Engineers: Collaborate closely with pre-sales/technical resources to ensure strong technical validation and alignment with customer requirements.
— Execute Account Expansion Strategy: Identify upsell and cross-sell opportunities within SLED customers to drive expansion revenue and long-term retention.
— Stay Market-Aware: Maintain a strong understanding of cybersecurity trends, endpoint management, patch management, vulnerability remediation, public-sector IT priorities, and competitive positioning.
— Operate with Ownership: Work independently in a remote-first environment while collaborating cross-functionally with Marketing, Channel, Customer Success, Product, and Sales Leadership.
— Collaborate Cross-Functionally: Partner closely with marketing, product, channel, and sales leadership to incorporate field feedback and refine messaging for public-sector and education accounts.
Requirements
— 3–7+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technical solutions.
— Proven success consistently owning deals with a minimum average deal value of $30K.
— Proven success selling into mid-market, enterprise, public sector, education, or other complex buying environments.
— Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical stakeholders.
— Demonstrated ability to generate pipeline and close complex deals.
— Strong forecasting discipline and Salesforce hygiene.
— Experience navigating longer, multi-stakeholder sales cycles, including technical validation, security review, procurement, and legal/commercial negotiation.
— Excellent discovery and consultative selling skills.
— Comfortable in a high-growth, fast-paced startup environment.
— Ability to operate independently in a developing territory and create structure without relying on a fully mature sales motion.
— We are seeking candidates who can start as soon as possible due to business needs.
— SLED, public sector, education, government, or regulated-market sales experience.
— Experience selling cybersecurity, endpoint management, patch management, vulnerability management, EDR, MDR, IAM, IT operations, or infrastructure solutions into public sector or education accounts.
— Familiarity with public sector procurement processes, cooperative purchasing, contract vehicles, RFPs, reseller-led motions, or budget cycles.
Benefits
— A collaborative environment encouraging you to own your domain and implement best practices
— Stable income, benefits, flexible working hours, and opportunities for promotion.
— Friendly and professional peers, eager to help and help you grow.
— A multitude of interesting challenges and opportunities.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
If the idea of contributing to the critical and core services that drive the fundamental functioning and building blocks of data processing involved in our data pipelines, this opportunity fits you well. As an engineer on the core team, you will design, implement, and maintain the central parts of our data pipelines needed to operate the best-in-class reliable, secure, and scalable data movement. You will prioritize the quality, efficiency, and reliability of the responsibility areas of the team while collaborating effectively with other peers and the rest of the engineering organization. The ideal candidate exhibits exceptional technical skills, meticulous attention to detail, creativity, motivation, and a results-oriented mindset.
This is a full-time hybrid position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Java17, JUnit5
Docker and Kubernetes
AWS, GCP, Azure
SQL, BigQuery
Bazel, BuildKite
What You’ll Do
Design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability.
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
5+ years of experience in the software industry with a passion for solving complex software engineering problems.
Software engineering foundation - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices.
Experience working with distributed systems
Demonstrated ability to write well-structured and performant code
Ability to lead software design to satisfy project requirements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s
Experience interacting with continuous integration tools like Buidkite
Bonus Skills
Knowledge of observability tools like New Relic/Grafana is a plus
Knowledge of AI tools and usage is a plus
#LI-HYBRID #LI-EM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$174,915
—
$209,906.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States (Remote); United Kingdom (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role
We are looking for product focused full stack engineers to work on Teleport itself. You will build the user interfaces and backend APIs to implement them for all parts of Teleport. You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementation, testing, and documentation.
Teleport is an open source project and most of the code you will write will be open source and written in Go (or Rust), TypeScript, React.
What You'll Do
- Making Teleport more efficient by adding server-side pagination and filtering capabilities https://github.com/gravitational/teleport/blob/master/rfd/0055-webui-ss-paginate-filter.md
- Making Teleport easier to use by designing experiences that guide the user through the setup and onboarding process.
- Building user interfaces that support our passwordless https://github.com/gravitational/teleport/blob/master/rfd/0052-passwordless.md vision.
What We're Looking For
- Go experience
- TypeScript and React experience
- Strong understanding of web security https://developer.mozilla.org/en-US/docs/Web/Security
How We Hire
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements.
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge in Go and TypeScript https://github.com/gravitational/careers/blob/main/challenges/fullstack/challenge.md using GitHub.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
Fivetran + dbt Labs is hiring a Senior Manager to lead the Product Design team responsible for dbt Labs. This role reports to the Director of Product Design.
This is an exciting time to join! As Fivetran and dbt Labs come together, you will help shape a coherent product experience, guide the design team through change, and influence the future of AI-powered data products. You will join a strong and talented design organization whose members care deeply about their craft, the practitioners they serve, and one another.
This is a people management and product leadership role for a design leader who wants to shape technical data products at scale. You will manage and develop a team of product designers, shape the UX strategy for dbt products, and partner with Product and Engineering leaders to define how data teams build, transform, govern, and trust their data. You will lead through strategy, coaching, direction, and cross-functional partnership.
What you'll do
Lead the dbt product design team
You will manage and coach a team of product designers who work across dbt platform and CLI-based products. Designers own the full design process from problem definition and research to UX/UI and partnering with eng/PM through delivery. You will build a culture where designers feel supported, challenged, and empowered to do thoughtful, high-quality work for deeply technical users. You will set clear expectations, give actionable feedback, support career growth, and create the conditions for strong design craft.
Own UX strategy for dbt
You will define and drive UX strategy across dbt’s product experience. You will identify the highest-impact experience opportunities, connect design priorities to product outcomes, and partner with Product and Engineering leadership as a strategic peer in roadmap and product direction conversations.
Provide design direction for technical data products
You will set direction for design work across complex workflows used by technical practitioners. You do not need to be an engineer, but you do need enough technical fluency to understand the domain, evaluate tradeoffs, and partner credibly with engineering leaders. You should be comfortable discussing data workflows, ELT, analytics engineering, developer tools, and infrastructure-oriented product experiences.
Shape AI and agentic product experiences
You will lead design strategy for AI-powered and agentic experiences within dbt. This requires more than adding AI features to existing workflows. You will help the team design systems that make AI assistance understandable, useful, and safe for high-stakes technical work. As dbt builds experiences where both humans and AI agents interact with the same data infrastructure, you will also think about how product surfaces need to work for both personas.
Help integrate Fivetran and dbt Labs design
You will play an important role in co-creating a unified product experience and design culture. This is a change-leadership role. You will partner with the Director of Product Design to merge systems, processes, and culture. You will help designers navigate a new organizational context, build strong cross-functional relationships, and create clarity during a period of product and company evolution.
Build an AI-native design operating model
You will operationalize AI across the design lifecycle (from research synthesis and ideation to prototyping, documentation, and design QA). You will establish shared workflows, quality standards, and review practices that help the team move faster without compromising product quality or consistency. In partnership with the Director of Product Design and Product and Engineering leadership, you will also define cross-functional standards for when AI-generated work requires design review, ensuring clear expectations for human oversight, quality, and continuous improvement.
What we're looking for
Required experience
You have 8+ years of product design experience and at least 5 years managing product designers.
Strong people management skills, including coaching, performance development, direct feedback, and team culture building.
Strong cross-functional leadership with Product, Engineering, Research, Data, Marketing, and executive stakeholders.
Deep care for craft, with a leadership style focused on direction, critique, strategy, and coaching rather than acting as the primary IC designer.
Designing for, or leading teams that design for, technically complex products such as ELT, data infrastructure, analytics engineering, developer tools, cloud platforms, data governance, observability, or adjacent enterprise infrastructure products.
Designing AI-powered or agentic product experiences. You understand the difference between a lightweight AI feature, a copilot, and an agentic workflow.
Experience operationalizing AI workflows for product design teams that goes way beyond AI prototyping. You have defined how designers use AI across the design lifecycle and have established the workflows, standards, review practices, and quality thresholds needed to make AI-assisted work effective at team scale.
Owning UX strategy for a meaningful product area. You can show how your design strategy influenced product direction, not just how your team delivered screens.
Strong technical fluency. You can reason about complex systems, understand engineering constraints, and discuss tradeoffs with Product and Engineering partners.
Experience designing for expert technical users such as data engineers, analytics engineers, software engineers, platform teams, or security teams.
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$201,765
—
$252,206 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоleadRemote (Philippines); Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorPlease note: We are currently accepting applications only from candidates based in North America, South America or Europe; This role requires an overlap of at least 5 hours with the PST (UTC-8) time zone
USA - Austin (dbt)
УдалённоseniorГеография найма не уточнена
Washington, District of Columbia, United States
leadWashington, District of Columbia, United States
УдалённоМожно работать из любой страны
Yerevan, Armenia; Relocation support
Tbilisi, Georgia
УдалённоГеография найма не уточнена
Oakland, California, United States, AMER
УдалённоseniorUnited States (Remote); United Kingdom (Remote)
seniorOakland, California, United States, AMER
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