Location: Barcelona, Spain; Sant Cugat del Vallès, Spain; Zaragoza, Spain; Girona, Spain; Reus, Spain; València, Spain
Location:
Barcelona (Hybrid / Flexible)
Contract Type:
Contractor Full-Time / Enterprise Project Engagement
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Job Summary
We are seeking a high-caliber
Forward Deployment Engineer (FDE)
to sit at the intersection of enterprise AI platforms and executive Finance business functions for our Fortune 100 enterprise client. This role bridges advanced AI platform engineering with direct business impact—translating ambiguous financial challenges into working AI applications, deploying them into regulated client environments, and iterating in tight loops to drive measurable ROI.
Rather than building static models or waiting for formal spec sheets, you will operate as a product-minded technical lead. You will prototype user-facing tools in days, deploy agentic and RAG workflows on top of enterprise data stacks (Databricks Genie), and ensure high adoption across FP&A, Controllership, Treasury, and CFO leadership.
Key Responsibilities
End-to-End AI Application Prototyping & Delivery
Own the full lifecycle of AI solutions for Finance business units—from initial discovery with CFO stakeholders to production deployment, user adoption, and ROI measurement.
Rapidly prototype vertical applications using Streamlit, Databricks Apps, FastAPI/Flask, or lightweight React interfaces within 1–2 weeks to gather real user feedback.
Handle "last mile" execution: edge cases, data quirks, business rule exceptions, and user training to turn prototypes into sticky enterprise products.
Agentic Systems & LLM Engineering
Build production-grade vertical AI tools leveraging Databricks Genie (Genie Spaces, semantic models).
Construct robust RAG pipelines incorporating advanced chunking, vector databases (Pinecone, Chroma, FAISS, Azure AI Search, Cortex Search), retrieval evaluation, grounding, and citation.
Implement LLM orchestration frameworks (LangChain, LangGraph, LlamaIndex) and apply rigorous prompt engineering with hallucination and accuracy evaluation discipline.
Enterprise Data & Regulated Integration
Deploy applications inside heavily regulated enterprise environments, adhering strictly to RBAC, data residency, audit, and compliance constraints (SOX, GxP).
Connect solutions to governed datasets, semantic models, and core enterprise platforms (SAP, Workday, Coupa, ERP) via secure REST APIs.
Instrument all deployed apps with usage metrics, telemetry, and business outcome tracking from day one.
Strategic Stakeholder Advisory & Pattern Extraction
Work directly with senior Finance leadership (CFO office, FP&A, Controllership) to translate ambiguous operational friction into crisp technical roadmaps.
Extract reusable code components, prompt templates, evaluation harnesses, and retrieval patterns into shared enterprise assets for broader deployment.
Requirements
Experience & Mindset
Experience:
5+ years of hands-on software development and full-stack AI application deployment.
Product-Shaped Builder:
Strong bias for action; comfortable shipping rough prototypes in Week 1 over polished spec documents in Week 4.
Ambiguity Tolerance:
Proven ability to navigate vague business problems without predefined specifications.
Stakeholder Communication:
Outstanding ability to interface directly with senior business leaders without requiring intermediary Business Analysts.
Must-Have Technical Stack
Languages & Frameworks:
Python, FastAPI/Flask, SQL, and UI frameworks (Streamlit, Databricks Apps, React).
AI Platforms:
Direct hands-on experience with
Databricks Genie
.
LLM Engineering:
Production experience with LangChain, LangGraph, LlamaIndex, vector search engines, and prompt evaluation harnesses.
Cloud & DevOps:
Deep working knowledge of Cloud platforms (Azure preferred, AWS/GCP acceptable), modern Git workflows, CI/CD, and basic MLOps awareness (observability, versioning via LangSmith, Datadog, etc.).
Domain Competency (Finance Focus)
Solid foundational understanding of core Finance business processes (FP&A, order-to-cash, procure-to-pay, record-to-report, close cycles) and common financial metrics (OPEX, EBITDA, gross margin, working capital).
Nice-to-Haves & Certifications
Prior FDE, Solutions Engineer, or Field Engineer experience at high-growth AI/Data companies (Palantir, Databricks, OpenAI, Anthropic).
Industry background in Life Sciences, Pharma, Healthcare, or CPG enterprise Finance.
Experience with enterprise Finance software (SAP S/4HANA, Veeva, Workday Adaptive, Oracle Financials).
Certifications: Databricks Certified, or Azure AI Engineer Associate (AI-102).
What This Role Is NOT
Not a pure Data Scientist or ML Researcher:
You will not be training or fine-tuning foundation models from scratch; you are applying existing models to business problems.
Not a non-coding Architect:
This is a 100% hands-on builder role.
Not a pure Backend or MLOps Engineer:
You must be comfortable owning the user-facing interface and direct business interaction.
Barcelona, Spain; Sant Cugat del Vallès, Spain; Zaragoza, Spain; Girona, Spain; Reus, Spain; València, Spain
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports To: Director of Product Management, Platform
Location: Remote US
Compensation: $190,000 to $220,000 base plus bonus and equity
About The Role:
We are building a product management organization to own and drive our product strategy, and we are looking for an experienced product manager to own a new team focused entirely on Security tooling for the Huntress SOC.
Our SOC is the cornerstone of the Huntress Security Platform, serving SMB and mid-market clients through MSP/MSSP and Reseller channels. It delivers premium, human+AI services at a scale most companies can't match — Rapid Response, Tactical Response, and Hypercare together accounted for roughly 150 engagements in a single recent month. Much of that delivery still runs on an internal SOC platform that does not match analysts' current needs - this includes spreadsheets, Slack threads, and per-engagement documents. Our analysts work on a surface that has never had a first-class experience.
You will own the internal security experience: the surface our SOC works in every day, the tooling that makes our response services repeatable, and the shared investigation and evidence model the rest of the SOC platform is built on. This is the delivery engine behind the margin thesis — the work that enables us to grow the business without growing SOC headcount linearly. It is also the foundation layer, so the interfaces you publish are consumed by our agentic automation team and our partner-facing product team.
Your users are professional security analysts, and they are down the hall. You will get direct, immediate, unfiltered feedback on everything you ship from people who do this work for a living.
You will work closely with SOC leadership, engineering leaders, support, and other Product Managers. To be successful in this position, you need real fluency in how a SOC actually operates — how analysts triage, investigate, escalate, and report — and the judgment to tell the difference between a workflow that needs product support versus not. You will be building internal-facing systems where the return is measured in analyst throughput and time-to-close rather than ARR, and you will need to make that case clearly to executive stakeholders.
What You’ll Do:
Work with the Director of Product, the Head of SOC, and other relevant stakeholders to set the SOC tooling vision and strategy, and clearly articulate the business value so that everyone understands where we are headed
Own the roadmap for analyst UX, Rapid Response and Tactical Response tooling, product support and operations, and SOC platform
Serve as the primary steward of the shared investigation and evidence model — canvas, queues, triage package — and publish the interface adjacent product teams build on
Partner with SOC leadership, analysts, and Tactical Response to turn manual, out-of-product processes into standardized, automation-first internal workflows
Take ownership of the Portal Enhancement Kit and drive analyst-built improvements into the native product so the best of internal tooling becomes the best of product
Demonstrate an ability to decipher and articulate potentially ambiguous operator needs and mold them into successful, innovative solutions
Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture
Participate as a key contributor in all phases of product development, from discovery to launch
Protect a capacity floor for resiliency and technical debt, and hold the line on it against feature pressure
Serve as the intermediary between engineering and senior management and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa
Work with design and engineering teams to produce mockups, wireframes, and prototypes to assess the validity and strength of a new capability
Define and report operational metrics — time-to-close, throughput per analyst, repeatability of delivery — to track and evaluate the success of the strategy
What You Bring To The Team:
5+ years of experience in a product management role with past responsibility for cybersecurity products; bonus for MDR or SOAR products
Direct experience working in a SOC and building SOC tools and products
Demonstrated experience building internal-facing or operator-facing tooling where the users are professionals doing skilled work, not consumers
Strong working knowledge of analyst workflows, incident response, and investigation lifecycles - Excellent UI/UX and design skills
Prior experience as a security analyst, incident responder, security engineer, or software engineer, or equivalent hands-on depth
Experience owning shared services or platform interfaces consumed by other product teams
Demonstrated experience designing and delivering products utilizing artificial intelligence tools and technologies, such as Claude or similar
Comfort with operational metrics and the ability to make an investment case that is not denominated in new revenue
Experience working in an agile development environment using agile development tools
Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes
Strong creative and critical thinking abilities
Mid-market and MSP or MSSP experience is a significant benefit
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: New York City, NY; San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for software engineers to help build safety and oversight mechanisms for our AI systems. As a software engineer on the Safeguards team, you will work to monitor models, prevent misuse, and ensure user well-being. This role will focus on building distributed and scalable systems to detect unwanted model behaviors and prevent disallowed use of models. You will apply your technical skills to uphold our principles of safety, transparency, and oversight while enforcing our terms of service and acceptable use policies.
Responsibilities:
Independently scope and lead complex, multi-month infrastructure projects, from an ambiguous starting point through to a production system
Develop monitoring systems to detect unwanted behaviors from our API partners and potentially take automated enforcement actions; surface these in internal dashboards to analysts for manual review
Stand up and run deployments of those monitoring systems across multiple clouds, including inside cloud-provider partner environments where data residency laws apply. Keep the deployments consistent through shared deployment pipelines, smoke tests, observability, and alerting
Design and harden the sandboxed runtime that AI agents execute in: isolation, network egress controls, least-privilege data access, audit logging, and insider-risk controls
Manage cost and capacity for large volumes of long-running agent work, and set and meet service-level objectives for the platform
Partner with the engineers and researchers who write and evaluate the monitoring agents, and with security, privacy, and legal teams, so new detection work can ship quickly on a platform everyone trusts
You may be a good fit if you:
Bachelor’s degree in Computer Science, Software Engineering or comparable experience
Proficiency in Python, Distributed Systems, and Infrastructure as Code
Have worked across multiple cloud providers, or built infrastructure designed to be provider-agnostic
Have built and operated large-scale, distributed infrastructure, such as data platforms, control planes, or job schedulers
Have experience with sandboxing and isolation technologies (containers, microVMs, network policy) or with a systems language such as Rust
Strong communication skills and ability to explain complex technical concepts to non-technical stakeholders
Strong candidates may also:
8+ years of experience in a software engineering position, not including internships
Have built systems that handle sensitive or regulated data, with requirements around access control, auditability, retention, and data residency
Have experience running LLM-based agents in production
Have experience with integrity, spam, fraud, or abuse detection and mitigation
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: St. Petersburg, Russia; Moscow, Russia; Belgrade, Serbia
Workplace: remote
At
NOVACARD
, we’re redefining how people use
credit. We
are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We’re looking for a DevOps Engineer to design, deploy, and operate AWS infrastructure for a large-scale migration of a digital financial product. You’ll build and maintain a production-ready platform covering AWS networking, Kubernetes/EKS, CI/CD, observability, backup/restore, and secure access management. You’ll collaborate closely with development, system analysis, QA, and engineering teams to ensure fast delivery, stable services, and a controlled migration.
Key Responsibilities:
AWS Infrastructure Design & Operations
Design, deploy, and maintain AWS infrastructure: VPC, Subnets, Route Tables, Security Groups, IAM, EC2, EBS, S3, ELB/ALB/NLB, Route53.
Configure AWS networking: public/private subnets, NAT Gateway, Internet Gateway, VPC Peering / Transit Gateway, VPN, routing.
Ensure HA, backup/restore, disaster recovery, and production infrastructure principles.
Create and maintain AWS infrastructure as code using Terraform.
Kubernetes & Containerization
Build and operate Kubernetes on AWS (EKS).
Work with core Kubernetes objects: Deployment, StatefulSet, DaemonSet, Service, Ingress, ConfigMap, Secret, Job/CronJob, PVC/PV, Namespace, ServiceAccount.
Use Helm for application management.
Configure Ingress Controller, Load Balancer, and TLS/certificates.
Understand Kubernetes storage and ensure stateful applications run reliably.
Work with Docker: image builds, registry, container troubleshooting.
CI/CD & Automation
Build CI/CD processes, preferably with GitLab CI.
Automate deployment of applications and dependent services.
Integrate infrastructure changes into pipelines and maintain reproducible environments.
Observability, Reliability & Operations
Set up monitoring with Prometheus + Grafana: metrics and alerts.
Organize centralized log collection and analysis: Loki/ELK/OpenSearch.
Diagnose network and system issues in Linux.
Ensure production stability, respond to incidents, and eliminate root causes.
Security & Access Management
Manage secrets: AWS Secrets Manager / Vault/OpenBao / External Secrets.
Configure RBAC/IAM and follow the principle of least privilege.
Ensure secure service-to-service communication and infrastructure access.
Data & Services
Support PostgreSQL, Redis, RabbitMQ/Kafka at the infrastructure and application integration level.
Ensure backup/restore and fault tolerance for stateful services.
Help teams deploy and maintain dependent services in Kubernetes.
Key Requirements:
AWS & Networking
Strong AWS experience: VPC, Subnets, Route Tables, Security Groups, IAM, EC2, EBS, S3, ELB/ALB/NLB, Route53.
Good understanding of AWS networking: public/private subnets, NAT Gateway, Internet Gateway, VPC Peering / Transit Gateway, VPN, routing.
Kubernetes & Containers
Hands-on experience building and operating Kubernetes on AWS (EKS).
Understanding of core Kubernetes objects: Deployment, StatefulSet, DaemonSet, Service, Ingress, ConfigMap, Secret, Job/CronJob, PVC/PV, Namespace, ServiceAccount.
Experience with Helm.
Experience configuring Ingress Controller, Load Balancer, and TLS/certificates.
Experience with Docker: image builds, registry, container troubleshooting.
Understanding of Kubernetes storage and stateful application operation.
IaC & CI/CD
Terraform — creating and maintaining AWS infrastructure as code.
Experience building CI/CD, preferably GitLab CI.
Data, Queues & Storage
Experience with PostgreSQL, Redis, RabbitMQ/Kafka at the infrastructure and application integration level.
Understanding of HA, backup/restore, disaster recovery, and production infrastructure principles.
Monitoring, Logging & Secrets
Monitoring: Prometheus + Grafana, configuring metrics and alerts.
Centralized log collection and analysis: Loki/ELK/OpenSearch.
Secrets management: AWS Secrets Manager / Vault/OpenBao / External Secrets.
Linux & Security
Linux administration and confident diagnosis of network and system issues.
Experience configuring RBAC/IAM and following the principle of least privilege.
Especially Important Practical Experience:
The engineer must be able to design an AWS network from scratch → set up EKS → deploy an application and dependent services → configure ingress/DNS/TLS → CI/CD → monitoring/logging → backup → hand over a production-ready infrastructure for operation.
Nice to Have:
Experience migrating lending systems or fintech products.
Experience building CI/CD with GitLab CI.
Hands-on experience with Vault/OpenBao, External Secrets.
Experience with Kafka and stateful services in Kubernetes.
What We Offer:
Participation in a large-scale migration of a digital financial product.
Work with a modern stack: AWS, Kubernetes/EKS, Terraform, CI/CD, Prometheus/Grafana.
Close collaboration with development, system analysts, QA, and engineers.
Opportunity to build a production-ready platform from scratch and hand it over to operations.
Terms and work format — discussed individually
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
As a Senior / Staff Data Scientist, you will help shape how PlayStation measures the impact of products, features and commercial initiatives through world-class experimentation, causal inference and applied data science.
Working at the intersection of data science, machine learning, product and commercial strategy, you will develop innovative measurement methodologies, define best practices, and provide technical leadership that enables teams across PlayStation to make faster, more confident business decisions.
This role goes beyond traditional A/B testing. You will solve complex measurement problems where controlled experiments are difficult or impossible, applying modern causal inference, statistical modelling and machine learning techniques to generate robust business insights. You will collaborate closely with product, engineering, analytics and business teams to raise the standard of experimentation and evidence-based decision-making across the organisation.
This is an opportunity to influence strategic decisions impacting millions of PlayStation players while helping establish best-in-class measurement practices across one of the world's leading entertainment companies.
What You'll Be Doing:
Develop innovative measurement methodologies across experimentation, causal inference and advanced analytics that improve the quality, reliability and scalability of business decision-making across PlayStation.
Design robust measurement approaches across randomised experiments, quasi-experimental methods and observational causal inference where controlled experimentation is impractical.
Research, evaluate and prototype statistical, machine learning and AI techniques to solve complex real-world measurement challenges.
Apply advanced data science and machine learning techniques where appropriate to complement experimentation and support complex business decisions.
Define and promote best practices for experiment design, statistical analysis and causal measurement across multiple product and business teams, helping scale experimentation across PlayStation.
Partner closely with senior business leaders, product managers, engineers and analysts to identify high-impact measurement opportunities and ensure product and commercial decisions are supported by rigorous evidence.
Partner with engineering teams to influence the evolution of PlayStation's experimentation platform and measurement capabilities, ensuring statistical best practices are embedded into future platform development.
Provide technical leadership across multiple product and commercial domains, influencing measurement strategy, analytical standards and long-term technical direction through expertise and collaboration.
Mentor and develop analysts and data scientists, helping raise technical capability and analytical excellence across the team.
Champion a culture of evidence-based decision-making by educating stakeholders, sharing best practices, and communicating advances in experimentation, causal inference and applied data science.
Stay current with emerging developments in statistics, machine learning and AI, identifying opportunities to improve measurement capabilities and analytical workflows.
Represent the team across PlayStation, building strong partnerships, engaging senior stakeholders, and promoting technical excellence in data science and experimentation.
What We're Looking For:
Required:
Master's degree (or equivalent industry experience) in Statistics, Economics, Mathematics, Computer Science, Data Science or another quantitative discipline. PhD preferred.
Strong industry experience (5+ years) applying experimentation, causal inference, statistical modelling and measurement science to solve complex business problems.
Deep expertise in experimental design, A/B testing and modern causal inference methods, including quasi-experimental approaches.
Experience applying advanced data science, machine learning and statistical modelling techniques to solve complex business problems.
Expert-level proficiency in Python and SQL for large-scale analytical workflows.
Experience developing reusable analytical methodologies, frameworks or libraries that improve measurement quality and consistency across teams.
Demonstrated ability to influence technical direction, promote best practices and drive adoption through collaboration, technical leadership and senior stakeholder engagement.
Strong stakeholder management, executive communication and influencing skills, with the ability to translate complex analytical concepts into clear business recommendations for both technical and non-technical audiences.
Curiosity, creativity and a pragmatic approach to solving ambiguous, high-impact business problems.
Preferred:
Experience working in gaming, digital products, consumer technology, e-commerce or subscription businesses.
Familiarity with modern data engineering and analytics tooling such as Databricks, Snowflake, Git and Airflow.
Experience with modern business intelligence and data visualisation tools such as Tableau, Domo or Power BI.
Experience applying AI tools, including large language models (LLMs), to improve data science workflows and analytical productivity.
Demonstrated technical leadership through mentoring, publications, conference presentations, open-source contributions or internal communities of practice.
What You'll Influence:
Measurement strategy for PlayStation's largest product and commercial initiatives.
Experimentation best practices adopted across multiple business functions.
Strategic product and commercial decisions through rigorous causal evidence.
The evolution of PlayStation's measurement and experimentation capabilities.
Technical excellence in experimentation, causal inference and applied data science across the organisation.
Why You'll Love This Role:
Shape how PlayStation measures product and commercial success across a global business.
Influence strategic decisions affecting millions of players worldwide.
Solve challenging real-world problems using cutting-edge experimentation, causal inference and machine learning techniques.
Collaborate with talented scientists, engineers and product leaders on high-impact initiatives.
Drive the adoption of best practices in experimentation and evidence-based decision-making across PlayStation.
Continue developing your technical expertise while mentoring and growing others.
Benefits:
Discretionary bonus opportunity
Hybrid Working (FlexModes)
Private Medical Insurance
Dental Scheme
25 days annual leave
On-site gym
Subsidised café
Complimentary soft drinks
On-site bar
Secure cycle storage and shower facilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote or Mississauga
Workplace: remote
Job Title:
SVP, Product Management – Data Products & Strategy
Location:
Canada – Remote or Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title: SVP, Product Management – Data Products & StrategyLocation: USA – Remote
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
Position Summary:
Reporting directly to the Chief Product & Technology Officer (CPTO), the Senior Vice President, Product Management – Data Products & Strategy establishes and leads PointClickCare’s enterprise strategy for Data as a Product. This executive leader is accountable for transforming PointClickCare’s unique data assets, ecosystem position, and network scale into differentiated products, strategic growth opportunities, and new sources of enterprise value.
The role owns the long-term strategy for customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and data-enabled AI solutions while ensuring appropriate protection of intellectual property, privacy, and regulatory compliance. As a member of the senior Product Leadership Team, the SVP influences corporate strategy, investment priorities, ecosystem partnerships, and growth initiatives while leading a team of senior Product leaders responsible for PointClickCare’s data product portfolio.
Key Responsibilities:
Define and lead PointClickCare’s enterprise Data Products strategy, including establishing a multi-year vision for Data as a Product that aligns with corporate objectives, growth priorities, and evolving market opportunities.
Identify, evaluate, and champion new business models and growth opportunities enabled by PointClickCare’s data assets, network scale, interoperability capabilities, and ecosystem partnerships.
Serve as the executive sponsor for customer-facing data strategy and ensure alignment across Product, Engineering, AI, Corporate Strategy, Legal, Go-to-Market, and the Corporate Data Office.
Own the strategy, roadmap, performance, and long-term success of PointClickCare’s data products portfolio, including customer-facing data products, APIs, interoperability services, marketplace capabilities, and AI-enabled solutions.
Establish investment priorities, resource allocation decisions, portfolio success measures, and business outcomes that balance customer value, market opportunity, and financial performance.
Drive adoption, customer value realization, commercial performance, and scalable product growth through strong portfolio management and strategic execution.
Lead PointClickCare’s enterprise strategy for data monetization, marketplace growth, and ecosystem expansion.
Define customer access models, API strategies, pricing frameworks, packaging approaches, and commercial models that support sustainable growth while preserving trust and protecting intellectual property.
Identify new revenue opportunities, strategic partnerships, and ecosystem capabilities that strengthen PointClickCare’s competitive position and expand customer value.
Represent PointClickCare’s data strategy with executive stakeholders, customers, strategic partners, industry analysts, and industry organizations.
Lead executive-level discussions related to data products, healthcare interoperability, marketplace participation, data monetization, and AI-enabled customer solutions.
Build relationships that influence product direction, market positioning, and long-term growth opportunities across the healthcare technology landscape.
Lead, develop, and scale a high-performing product leadership organization through senior leaders, including VPs and Directors.
Establish succession planning, leadership development, talent strategies, and organizational capabilities that strengthen expertise in data products, APIs, ecosystem platforms, marketplace solutions, and monetization strategies.
Foster a culture of innovation, accountability, collaboration, customer focus, and execution excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Computer Science, Engineering, Healthcare Informatics, Information Systems, or a related field.
15+ years of progressive leadership experience in product management, technology, data products, platform strategy, enterprise software, or related disciplines.
Demonstrated success defining and executing enterprise-level product, growth, or business strategies with measurable impact on organizational performance, customer outcomes, and financial results.
Proven experience leading large, complex product or technology organizations through multiple layers of leadership, including developing senior leaders and building organizational capability.
Track record of leading enterprise transformation initiatives requiring alignment across multiple functions, competing priorities, and significant organizational change.
Deep expertise in data products, APIs, interoperability, marketplace and ecosystem strategies, data monetization models, AI-enabled products, and the business dynamics of data-driven organizations.
Strong strategic, financial, and operational acumen, including ownership of portfolio-level investment decisions, business cases, risk management, and performance outcomes.
Demonstrated ability to influence executive stakeholders, shape investment decisions, and represent organizational strategy with customers, partners, analysts, and other external stakeholders.
Experience leading marketplace, ecosystem, platform, or data monetization strategies is highly preferred.
Experience within healthcare technology, post-acute care, payer, provider, or other highly regulated industries is preferred.
Experience engaging with industry analysts, strategic partners, customer advisory groups, or external industry bodies is preferred.
Ability to balance growth objectives, customer needs, regulatory requirements, and intellectual property protection in a complex business environment.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. The company started by revolutionizing incentive compensation management and is now expanding its platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors including Sequoia, ICONIQ, Accel, and Sapphire Ventures, CaptivateIQ empowers high-growth companies such as Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.
About the Role:
We're looking for a Strategic Finance Manager, GTM to serve as the primary finance partner to Sales, Marketing, and Customer Success leadership. This is a high-visibility, high-impact role at the center of GTM decision-making, helping leadership optimize investment, improve productivity, and drive predictable ARR growth.
Responsibilities:
— Own end-to-end financial planning for go-to-market functions, including commissions modeling, sales capacity planning, and GTM efficiency metrics.
— Translate complex financial data into clear, actionable insights for senior stakeholders.
Requirements:
— Ability to bring analytical rigor and strong executive presence.
— Thrive in a fast-paced environment.
— Operate with autonomy.
— Energized by the intersection of finance, strategy, and revenue operations.
Location: EMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. We're open to candidates based anywhere in the AMER or EMEA regions.
Role Summary
We are hiring a content marketing lead to set the company-wide direction for Oyster’s editorial narrative: the category story we tell about the future of work, the arguments our executives make in public, and the original research that HR, Finance, and Legal leaders cite when making decisions.
You will operate as an AI-first functional lead rather than a traditional editorial manager. There are no direct reports, deliberately. Your leverage will come from the AI systems and governance you design—research agents, brand-voice models, fact-checking, source verification, repurposing, and evaluation—plus the senior stakeholders, freelancers, agencies, and subject-matter experts you mobilize.
We are looking for the person who wants to find out how much editorial ambition one exceptional operator with a well-built AI stack can carry, and who will set the standard for what an AI-native content function looks like. The scope is unusual for a single role: a live audience across our library, newsletter, and podcast; a leadership team that publishes and speaks; proprietary employment data from 180+ countries; and the mandate to build this function the way it should be built, not the way it has always been done.
Key Responsibilities
Own the narrative
- Define Oyster’s long-term editorial and category strategy across Marketing, executive leadership, Product, People, Legal, and customer-facing teams.
- Resolve high-stakes narrative trade-offs and establish the positions, evidence standards, and language Oyster uses consistently across business areas.
- Own a multi-year editorial roadmap and a focused portfolio of flagship research and thought-leadership bets linked to company strategy.
- Act as the final quality bar for voice, accuracy, evidence, and taste across human- and AI-produced content.
Build company-wide AI content mechanisms
- Architect and govern reusable systems for research, brand voice, fact-checking, source verification, repurposing, evaluation, and reporting.
- Define risk-based rules for where AI leads, where humans lead, and where specialist or executive approval is mandatory.
- Establish mechanisms and standards adopted across Marketing and relevant partner teams, not only within the content workflow.
- Measure leverage through throughput, cycle time, cost, adoption, quality, and business impact; evolve the system each quarter.
Lead thought leadership and executive voice
- Set the operating model for executive publishing and advise leaders on the arguments Oyster should make publicly.
- Turn proprietary employment, salary, and hiring data into a durable original-research programme that shapes external conversation.
- Mobilize newsletter, podcast, events, PR, analyst relations, Product Marketing, partner/customer storytelling, and social around shared narratives.
Own business impact
- Connect editorial and narrative decisions to company growth, customer trust, target-account engagement, earned influence, and pipeline.
- Build reporting that enables executives and teams to make better portfolio and investment decisions.
- Identify emerging market shifts early and recommend company responses before they become obvious.
Mobilize the extended organization
- Set direction for senior stakeholders, freelancers, agencies, specialists, and subject-matter experts without relying on formal authority.
- Create decision rights, operating rhythms, and shared standards that enable multiple teams to execute consistently.
- Define the long-term roadmap and future organizational shape of the capability, including what remains expert-led, becomes a system, or requires hiring.
Core Requirements
- 8+ years in content, editorial, or brand journalism, including senior ownership of a brand narrative or thought leadership programme at a B2B technology company.
- Evidence of setting a company or category narrative that changed decisions, earned external authority, and was adopted across teams.
- A portfolio of work that earned attention on merit through citations, quotations, debate, or organic sharing.
- A demonstrated AI-first practice beyond drafting, including agents, custom workflows, evaluation, QA, governance, and adoption by others.
- Exceptional English-language editorial judgment, writing, editing, sourcing, and voice control.
- Ability to turn proprietary data and complex research into clear, defensible arguments with business relevance.
- Experience making high-leverage trade-offs and setting direction across executives and multiple functions without formal authority.
- Proven ability to build scalable mechanisms, operating standards, and roadmaps that enable others to deliver consistently.
- Genuine motivation to operate as a high-autonomy IC with no direct reports and company-critical scope.
Bonus
- Domain background in HR tech, global employment, future of work, fintech, or another compliance-heavy category.
- Experience with AI search visibility — optimising for how assistants retrieve, summarise, and cite sources.
- Multimedia range: video, podcast, or design fluency.
- Experience standing up an in-house newsroom or an original research programme.
- You have worked or lived across multiple markets, or speak more than one language.
This might not be right for you if...
- You want a people-management role now rather than a high-autonomy IC remit.
- Your AI experience is primarily prompting for drafts rather than building and evaluating systems.
- You prefer high-volume production to a small portfolio of high-conviction work.
- You are uncomfortable challenging vague, unsourced, or off-voice work—including work from senior stakeholders.
- You need a tightly defined execution plan rather than shaping a function under ambiguity.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Poland.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a proactive, curious, and results-driven Sourcer to join our Talent Acquisition team at Creatio. This role is a great fit for someone who is excited about modern sourcing approaches, actively uses AI tools in their day-to-day work, and wants to build expertise across international markets. The primary focus will be sourcing candidates across the Americas, particularly the US and LATAM, for a broad range of tech and non-tech roles.The role is based in Ukraine.Team Composition:1 Talent Acquisition Lead; 3 Talent Acquisition Specialists.Responsibilities:Source candidates across different seniority levels, from junior specialists to senior and leadership roles.Support hiring across a variety of tech and non-tech functions, depending on business needs.Build talent pipelines primarily across the US, LATAM, and other markets in the Americas.Develop and continuously improve sourcing strategies for challenging and niche roles.Actively use AI tools such as ChatGPT, Claude, and other sourcing/research tools to improve candidate research, market mapping, personalization, and sourcing efficiency.Experiment with new AI-powered approaches and bring ideas on how to make sourcing faster, smarter, and more scalable.Identify and engage passive candidates through highly personalized outreach and follow-ups.Conduct talent mapping and market research to understand candidate availability, competitor landscapes, and hiring trends.Partner closely with Talent Acquisition Specialists to understand hiring needs, target profiles, and sourcing priorities.Review and evaluate candidate profiles and resumes against role requirements.Conduct initial screening conversations to assess candidates’ experience, motivation, English level, and overall fit.Effectively use sourcing channels and tools, including LinkedIn Recruiter, job boards, professional communities, Boolean/X-Ray search, databases, and other relevant platforms.Maintain accurate and up-to-date candidate information in the ATS.Requirements:At least 6 months of hands-on sourcing experience; experience with international markets is a strong advantage.Experience sourcing tech and/or non-tech roles.Strong interest in AI and demonstrated experience using AI tools in sourcing, recruiting, research, or everyday workflows.Curiosity and willingness to experiment with new tools, sourcing techniques, and automation.Strong English communication skills, both written and spoken, as the role involves daily interaction with international candidates and stakeholders.Strong research skills and the ability to identify relevant talent across different markets and industries.Confidence using LinkedIn and other professional networks for proactive candidate sourcing.Ability to write personalized and engaging outreach messages.Strong attention to detail, organization, and time-management skills.Ability to work independently while collaborating closely with the wider Talent Acquisition team.A proactive mindset, willingness to learn, and motivation to continuously improve.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a Senior Technical Program Manager.
Role Overview:
We are seeking a Sr. Technical Program Manager to join a growing Security team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze.
Key Responsibilities:
Lead end-to-end planning and execution of enterprise security programs (e.g., vulnerability management, incident response readiness, identity and access management, data protection, cloud security) from initiation through delivery
Communicate technical security concepts and program status clearly to both technical teams and non-technical stakeholders
Develop and maintain detailed program plans, timelines, budgets, and resource allocation across multiple concurrent security initiatives
Identify, track, and mitigate program risks and dependencies, escalating blockers to leadership with clear options and recommendations
Drive cross-functional coordination between engineering, product, legal, and third-party vendors to ensure security controls are implemented on schedule
Establish and report on program goals, dashboards, and status updates for executive and board-level audiences
Manage the intake, prioritization, and tracking of security findings, vulnerabilities, and remediation efforts across teams
Support incident response coordination, including post-incident reviews and follow-up action tracking
Continuously improve program management processes, tooling, and governance frameworks specific to security operations
Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership
In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives
Qualifications:
Required Experience & Technical Qualifications:
Bachelor's degree in Computer Science, Information Security, Engineering, or a related field (or equivalent practical experience); Master's degree a plus
8+ years of technical program management experience, including 3+ years managing security-focused programs
Strong understanding of security domains: vulnerability management, threat modeling, identity and access management, network security, cloud security, and incident response
Familiarity with regulatory and compliance frameworks such as SOC 2, ISO 27001, NIST CSF, GDPR, HIPAA, or FedRAMP
Relevant security certifications, such as:
CISSP (Certified Information Systems Security Professional)
CISM (Certified Information Security Manager)
PMP (Project Management Professional) or PgMP (Program Management Professional)
CRISC (Certified in Risk and Information Systems Control)
CCSP (Certified Cloud Security Professional)
Cloud security certifications (e.g., AWS Certified Security – Specialty, Microsoft Certified: Security Operations Analyst Associate)
Other qualifications:
Ability to adapt agile management principles to a variety of development environments
Proven ability to manage multiple complex, cross-functional programs simultaneously in a fast-paced environment
Excellent written and verbal communication skills, with the ability to translate technical risk into business impact for executive audiences
Strong analytical and risk-assessment skills, with experience using program management and ticketing tools
Demonstrated ability to build trust and influence without direct authority across engineering, legal, and executive teams
High attention to detail, sound judgment under pressure, and comfort operating with ambiguity during active incidents
Experience with Atlassian & Google product suites a plus
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your
workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US- based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $130,000 - $150,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio- economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice
Location: Remote-US
Workplace: remote
We're a small, growing marketing team. We’re seeking a systems thinker who can contribute marketing ideas, tasks and projects with a combination of elbow grease, AI skills, creative problem solving and drawing on their lived experience. This person will get pointed at a problem and expected to solve it, sometimes with minimal direction and assistance.
Metabase is used by hundreds of thousands of people to answer questions about their own data, most of whom aren't analysts. We've always believed the best marketing for a tool like ours comes from people who use it. So we're looking for someone who is closer to our user than to a traditional marketing résumé: you've been the person on a team who figured out the data, wired up the integration, built the dashboard nobody asked for, and then explained it to everyone else. You bring that confidence to other tasks, including those you’re trying for the first time.
If you've used Metabase, or you write SQL and have opinions about BI tools, we especially want to hear from you. You'd be marketing to yourself, which is a big advantage. You’ll be working closely with everyone on the marketing team, reporting directly to the VP of Marketing. You'd be joining at a point where the marketing team is small enough that what you build becomes how we do things.
Responsibilities
The specifics will shift dramatically. Over the first year, expect a mix of:
Helping build and refine our marketing stack the way an engineer would: know what's connected to what, what's breaking, and what's quietly costing us money.
Building integrations and automations between our tools using APIs, webhooks, MCPs and whatever glue is appropriate
Publishing and managing webpages via github; optimizing via A/B tests; spinning up landing pages with minimal direction.
Owning smaller channel experiments end to end, from hypothesis to write-up, including (especially) the ones that fail.
Supporting our community events programs, including logistics, speaker wrangling, pre- and post-event comms, the data collection that makes an event worthwhile.
Pressure-testing our messaging against your own experience as a data-curious person who uses tools like ours.
What we're looking for
You don't need a traditional marketing background. You do need to be data-curious, technically fearless and close to our target persona. The core traits we’re looking for are some combination of:
You've used Metabase or are comfortable writing SQL.
You have fluency with AI tools and know when to apply them.
You communicate clearly in writing, which is vital for our remote, async culture.
You have high-agency, are resourceful and are comfortable learning new things.
You have experience in analytics, ops, support, consulting, engineering, product, or marketing.
Working at Metabase
Amazing views from our beautiful
downtown San Francisco office
Zoom channel
Unlimited PTO, and a team that takes it
Substantial equity in a venture-funded company
Remote-first and async by default
Small, engineering-led, and opinionated about building a product people like using
We're bringing data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence.
Compensation
The US base salary range for this role is
$71.7K–$130K annually
, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
US Benefits
Our US benefits package also includes fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days.
How to apply
Send us a resume and a short cover note. We read them.
In the note, we'd love to know:
What you've built or figured out that you're proud of, even if it was small and internal
How you've used Metabase, or where you've used SQL
Metabase is an equal opportunity employer. We're building a team of people with different backgrounds, and we mean it.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design integrations grounded in real healthcare workflows. Translate customer requirements into clear recommendations on interfaces, data flows, and EHR configuration. Identify assumptions, tradeoffs, and limitations so engineering teams have an actionable implementation plan.
- Resolve customer-specific EHR complexity. Understand how each organization configures and operates its EHR, including scheduling rules, patient identity, permissions, and workflow dependencies. Work with customer analysts, vendor teams, and Sierra engineers to investigate unexpected behavior and resolve integration blockers.
- Guide integration readiness through go-live. Define customer setup requirements, dependencies, and validation criteria. Guide EHR and IT teams through application registration, access provisioning, environment setup, and workflow testing, partnering with engineers to verify that integrations behave as intended.
- Bring EHR expertise to customer discovery. Partner with Sales, Sales Engineering, and Agent Development to assess feasibility, explain integration requirements, and scope achievable projects. Make clear what Sierra supports today and what requires additional configuration or development.
- Shape Sierra’s healthcare integration roadmap. Evaluate vendor capabilities, integration programs, and emerging customer needs. Recommend where to invest, distinguishing reusable platform capabilities from customer-specific configuration and implementation work.
- Make each implementation easier than the last. Turn deployment experience into reference designs, implementation guides, and internal training. Help teams apply proven approaches and recognize when a customer’s requirements call for a different design.
WHAT YOU'LL BRING
- 5+ years of experience in healthcare interoperability or EHR implementation, with direct responsibility for designing or delivering integrations at an EHR vendor, health system, healthcare technology company, or implementation consultancy.
- Deep expertise in at least one major EHR ecosystem, such as Epic, athenahealth, Oracle Health, eClinicalWorks, MEDITECH, or similar systems. You understand its integration options, configuration model, and implementation processes, and can investigate unfamiliar capabilities independently.
- Practical knowledge of patient-access workflows, such as scheduling, registration, or referral management. You can explain how operational rules and customer configuration affect what an integration can do.
- Technical fluency in healthcare integrations. You can read API documentation, interpret requests and responses, and troubleshoot data and configuration issues. You have hands-on experience with relevant approaches such as FHIR, HL7v2, vendor APIs, or file-based exchange, and can explain when to use them.
- A track record of taking third-party integrations through deployment. You have worked through application registration, authentication and permissions, test and production environments, workflow validation, and go-live dependencies.
- Clear communication and independent judgment. You can lead discovery with EHR analysts and operational teams, turn incomplete information into an implementation plan, and explain recommendations to software engineers and business stakeholders. You know when to validate an assumption before committing to an approach.
EVEN BETTER...
- Epic certifications in areas such as Bridges, Cadence, Prelude, or Interconnect, or comparable expertise in another EHR ecosystem.
- Experience across multiple EHR vendors or health systems, particularly integrating third-party products into patient-access or contact-center workflows.
- Experience using SQL, scripts, or code to investigate integration issues, or working with teams building AI agents for healthcare.
- Hands-on software development experience, including building or extending integrations with EHRs or other healthcare systems.
- Comfortable contributing directly to integration code, including implementing API calls, troubleshooting failures, and writing tests. Experience with TypeScript, Go, or Python is a plus.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
ABOUT THE ROLE ✍️
We're hiring an ML Engineering Manager to join the existing data science function at Cleo - a collaborative team of ML engineers, analysts, and data engineers - to build and deploy production models that go directly into the product. You'll lead the ML workstream behind our Financial Assistant feature, shaping how Cleo uses LLMs to have more engaging, accurate, and personalised conversations about money.
This is a people management role: you'll manage the ML engineers across your squads, own the headcount plan, and be responsible for hiring and team development in your area.
- Understand the core problems faced by the Financial Assistant team and coordinate the ML function's contribution to solving them
- Find opportunities for model and product improvements in Cleo's extensive customer behaviour datasets
- Manage the ML engineers in your squads - coaching and developing them to deliver on the roadmap
- Build out the headcount plan and own hiring and team development within your area to support growth
WHAT WE'RE LOOKING FOR 🕵️
- Extensive experience building and deploying machine learning models to production
- Experience managing and developing high-performing teams of data scientists and ML engineers
- A habit of keeping abreast of the latest research and experimenting productively with new technologies, including LLMs and LLM agent design
- Experience owning an ML roadmap, driving new ideas through to business impact
- Ability to write production-quality Python code, with a willingness to stay somewhat hands-on
- Nice to have: domain knowledge of NLP, including evaluating LLM systems and fine-tuning LLMs or other transformer models
- Nice to have: a strong ability to communicate findings to non-technical stakeholders concisely and engagingly
- Nice to have: experience with containers and container orchestration - Kubernetes, Docker, and/or Mesos
- Nice to have: experience using vector databases such as OpenSearch
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Brazil; Colombia; Mexico
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in LATM. The range below reflects the full salary range for this role across the countries where it's available:
📍 Mexico: 1,113,200 – 1,669,800 MXN
📍 Brazil: 294,800 – 442,200 BRL
📍 Colombia 148,933,600 – 223,400,400 COP
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Ukraine
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
Support Operator to join our Global Customer Support Division. This role focuses on high-quality case handling, user consultations, and continuous improvement of support processes and knowledge base content.
The role is based in Poland.
Responsibilities:
Support Operations & Case Handling
Handle and distribute incoming support cases with proper prioritization and ownership
Monitor the support queue and proactively take cases into work
Provide expert guidance on Creatio products and related services
Process service requests including cloud-related actions, licensing, and SLA activation
Keep customers informed about case progress and resolution timelines
Manage escalations and support critical customer situations
Collect and analyze customer feedback to improve support quality
Customer Communication
Communicate with customers via phone, chat, and email in a clear and professional manner
Provide consultations and explanations tailored to customer needs
Perform remote sessions to assist with issue resolution when required
Knowledge Sharing & Continuous Improvement
Create, update, and maintain knowledge base articles and internal documentation
Collaborate with the Academy team by providing feedback and content improvement suggestions
Identify recurring issues and contribute to optimization of support processes and service quality
Requirements:
Experience in customer or technical support roles
Strong understanding of HelpDesk / ServiceDesk operations
Excellent verbal and written communication skills
Strong capability to explain technical concepts clearly to users
Ability to manage escalations and critical cases with a solution-oriented approach
Confident use of office software, email clients, and web browsers
Basic understanding of PC architecture and networks
Foundational knowledge of databases (DBMS) is a plus
Strong teamwork skills and ability to manage multiple tasks simultaneously
English proficiency at B2 level or higher
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type
seniorUnited States of America
New York City, NY; San Francisco, CA
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.