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Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Developer Relations team builds developer tooling and creates awareness through events, social channels, and community activity. In this hands-on role, you’ll turn that attention into active users by owning the journey from first touch through signup, installation, first success, and continued engagement, while also owning the Developer Hub as the main conversion surface. By helping more developers discover and adopt 1Password’s developer tooling, you’ll contribute to the company’s mission and growth. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: • 4+ years of experience in developer marketing, lifecycle or customer relationship management (CRM) marketing, or growth marketing for a technical or developer-facing product. • Proven experience building lifecycle programs that improved activation and retention, with measurable results. • Hands-on experience with marketing automation and lifecycle tools such as Customer.io http://Customer.io, HubSpot, Braze, or Iterable, as well as product analytics tools such as Amplitude, Mixpanel, or PostHog. • Experience owning or substantially improving website conversion performance, including A/B testing. • Strong writing skills, with an instinct for what developers find useful and credible. • Comfort working with engineers and developer advocates and with technical concepts such as application programming interfaces (APIs), command-line interfaces (CLIs), software development kits (SDKs), and documentation. You do not need to be a developer, but you should be able to try the product yourself. • Ability to work independently and communicate clearly in a remote, async-friendly team. Preferred: Experience with product-led growth, free-to-paid conversion, open source adoption, event and community programs, Structured Query Language (SQL), Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting, search engine optimization (SEO), docs-led growth, or developer communities such as GitHub, Discord, Reddit, Hacker News, X, or LinkedIn. What you can expect: • Build capture-to-activation flows for leads from conferences, meetups, hackathons, webinars, and social channels, including QR codes, event-specific landing pages, follow-up sequences, and starter kits. • Work with Developer Relations teammates so every event, talk, and social moment has a clear call to action, tracking, and post-event nurture plan. • Turn social engagement, including launches, threads, demos, and community moments, into measurable traffic and signups through the right landing pages and offers. • Design and run lifecycle programs across onboarding, activation, adoption, re-engagement, and expansion using email, in-product messaging, and community channels. • Define activation for the product, build programs around milestones such as a first application programming interface (API) call, successful build, or integration, and segment messaging by behavior, role, language, technology stack, and source. • Own the Developer Hub’s strategy, messaging, and conversion across its homepage, product pages, community pages, and events pages. Run continuous testing across copy, calls to action, page structure, and signup flows, and partner with Design, Engineering, and Documentation to improve time-to-first-value. • Write or direct tutorials, quickstarts, sample applications, changelogs, and email content; build reporting from first touch through activation and retention; and share findings that help shape the roadmap and messaging. Early success will include auditing the funnel, launching event follow-up and onboarding programs, and improving signup-to-activation, event-to-user, and Developer Hub conversion. USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $125,000 CAD and $175,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.  The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located in Atlanta, Orlando, Miami, and/or Tampa 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table! You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life! Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote Workplace: Remote About Alchemy Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.   About the Role As an Account Executive. You will be Alchemy’s tip of the spear in the Solana ecosystem — building, closing, and expanding partnerships with top apps, infra providers, and ecosystem players. You’ll be equally comfortable in a hackathon booth, on a stage at Breakpoint, or in a multi-threaded deal cycle with a Series B founder and their engineering lead. This is a builder’s role. You’ll shape our Solana GTM engine from the ground up — from identifying the most strategic accounts to partnering with product and engineering on roadmap priorities.   What You’ll Do - Drive new business and expansion within the Solana-native developer ecosystem across DeFi, NFTs, gaming, infra, and emerging categories. - Leverage your existing Solana network to open doors, accelerate trust, and shorten sales cycles. - Collaborate directly with the Solana Foundation, SuperTeams, and ecosystem partners on joint GTM motions. - Represent Alchemy at top Solana events, hackathons, and community meetups globally. - Run a tight product feedback loop with our Solana engineering team to keep us ahead of the competition on performance and features. - Work closely with marketing on co-marketing, case studies, and success stories that make “Powered by Alchemy” a mark of trust in Solana.   What we’re looking for - Deep relationships in the Solana ecosystem and the ability to activate them. - 5–8+ years in B2B sales or BD with a track record of hitting/exceeding targets in high-growth, technical markets. - Experience closing partnerships with startups and scaling teams, ideally in dev tooling, infrastructure, or adjacent categories. - The ability to thrive in fast-moving, ambiguous markets — and to build the playbook as you go. - A genuine passion for Web3, crypto infrastructure, and Solana’s mission.   Benefits and Perks 🏥 Medical, Dental, & Vision 💪 Gym Reimbursement 🖥️ Home Office Build-out Budget 🌴 Flexible Time Off 🧘‍♂️ Wellbeing & Mental Health Perks 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 💸 HSA and FSA Plans 🧬 Fertility Benefits

Location: Remote Workplace: Remote About Alchemy Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences. Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.   About the Role A once-in-a-generation shift is underway. Global banks, fintechs, and TradFi leaders: JPMorgan, Visa, PayPal, and more, are moving beyond pilots to launch real products on crypto rails. At the same time, the most sophisticated Web3 teams are scaling faster than ever, building the infrastructure for an entirely new financial system. Alchemy sits at the center of both worlds. The trusted infrastructure powering billions of transactions for the builders shaping the future of finance. We’re looking for an Enterprise AE to lead our largest, most strategic partnerships at this critical inflection point. This is a chance to influence how the next decade of global finance gets built. What You'll Do  You’ll own and grow a portfolio of high-value enterprise accounts — a mix of major financial institutions, top fintech innovators, and the most ambitious Web3 companies in the world.This is not a standard sales role. You will: - Navigate board-level relationships and collaborate daily with Alchemy’s C-Suite and top-tier investors. - Orchestrate multi-year, multi-stakeholder deals spanning CTOs, innovation labs, product leads, and procurement at global scale. - Design and execute multi-threaded strategies using MEDDPICC to land and expand seven- and eight-figure partnerships. - Serve as a trusted advisor to executives defining their blockchain strategy - Bring market intelligence back to GTM leadership to directly influence Alchemy’s roadmap and category leadership. What we're looking for - 7–10+ years closing complex SaaS/infrastructure deals with $500K+ ACV. - Track record of breaking into net-new strategic accounts and expanding them into marquee wins. - Deep experience in financial services, fintech, or payments — paired with the curiosity and credibility to engage deeply with Web3 teams. - Proven success with C-level, technical, and operational buyers in consultative, value-driven cycles. - Comfort operating in fast-moving, high-stakes, category-creating markets.   Benefits and Perks 🏥 Medical, Dental, & Vision 💪 Gym Reimbursement 🖥️ Home Office Build-out Budget 🌴 Flexible Time Off 🧘‍♂️ Wellbeing & Mental Health Perks 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 💸 HSA and FSA Plans 🧬 Fertility Benefits

Location: Almaty, Kazakhstan Workplace: OnSite Almaty, Kazakhstan · Growth Engineering WHY THIS ROLE EXISTS Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support. WHAT YOU'LL ACTUALLY DO - Turn growth team problems into useful features. Define a small first release and build it across backend and frontend. - Own database schemas, query performance and safe migrations on a live database. - Build third-party integrations that handle API quotas, rate limits, retries and webhooks. - Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail. - Ship LLM features and measure quality, latency and cost per result. - Own environments, releases, monitoring, security and access. Share on-call responsibility. - Define success metrics, track adoption after launch and improve what you ship. MUST-HAVES - Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results. - Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them. - Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases. - API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users. - Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build. - High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments. - Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence. - Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours. OUR TECH STACK - Languages: Python and TypeScript. - Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs. - Frontend: React with server-side rendering. - Data: PostgreSQL and S3-compatible object storage. - Infrastructure: Linux, Docker and GitHub Actions CI/CD. - AI: LLM APIs from major providers. - Quality: Static typing, linters and automated tests in both languages. Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking. INTERVIEW PROCESS 1. Recruiter screen: role expectations, logistics and fit. 2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you. 3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs. 4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it. 5. Offer. WHAT WE OFFER Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Staff Program Manager on the Customer Experience (CX) Operations & Programs team, you’ll lead strategic, cross-functional initiatives that strengthen customer engagement and turn customer insight into action. You’ll bring structure to complex priorities, improve how teams plan and execute, and help connect customer feedback to better experiences, product decisions, adoption, retention, and advocacy—advancing 1Password’s mission through meaningful customer impact. Reporting to the Senior Manager, Operations & Programs, this role is remote in Canada or the United States, with a preference for Eastern Time. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 6+ years of experience in program management, operations, strategy and operations, or a related field, including work on customer-focused programs. - Experience leading complex, cross-functional initiatives from initial scope through implementation, adoption, and transition to ongoing ownership. - Ability to create structure from ambiguity, right-size processes, manage competing priorities, and move work forward with sound judgment. - Strong executive presence and communication skills, with the ability to present recommendations, tradeoffs, risks, and decisions to stakeholders at all levels. - Experience influencing partners without formal authority and aligning teams with different priorities, working styles, and levels of technical knowledge. - Demonstrated experience using AI-enabled tools and automation to improve research, analysis, planning, communication, workflow execution, or operational efficiency. - Preferred: Experience in Customer Success, customer engagement, Voice of Customer, customer advocacy, customer insights, customer content, digital engagement, or customer education. Familiarity with tools such as Asana or Notion, or a project management certification, is also helpful. What you can expect: - Lead strategic programs across customer engagement, including Voice of Customer, customer content, advocacy, and related initiatives. - Establish clear plans, owners, milestones, dependencies, success measures, and operating rhythms that improve visibility and execution. - Build scalable ways to collect, synthesize, and activate customer feedback, connecting insights to decisions, communications, and measurable improvements. - Lead cross-functional initiatives that improve customer journeys, handoffs, feedback loops, and other important moments across the customer lifecycle. - Partner with Customer Experience, Go To Market (GTM), Product, Engineering, Revenue Operations (RevOps), and other teams to manage tradeoffs and deliver shared outcomes. - Present concise, recommendation-led updates in team meetings, company forums, and executive discussions. - Support rollout, communications, enablement, and adoption for new programs, processes, tools, and ways of working, while identifying opportunities for simplification and automation. USA-based roles only: The annual base salary for this role is between $131,000 USD and $190,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $110,000 CAD and $160,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to develop friendship and connection. That's where you come in! Magic: The Gathering Arena is a live-service game, and players notice the moment something breaks. The Services Ecosystem team keeps the platform underneath it fast, stable, observable, and cost-efficient. We're looking for a Senior Software Engineer who thrives in distributed systems, loves a clean and clear dashboard, and wants to help us bring a mature platform into its next era of cloud native tooling. What You’ll Do: Design and implement reliable, scalable solutions in C#/.Net and Kubernetes for Magic: The Gathering Arena to maximize uptime and minimize cost. Make telemetry work for us by improving signal-to-noise across Prometheus, Grafana, and Datadog. Curate beautiful dashboards that answer questions before we think to ask them. Own service developer experience, tooling, and quality of life for internal customers. Solve problems for your teammates and our players. Rejoice! Help build the roadmap by spotting high business impact problems worth solving, writing up proposals, and advocating for them with the team and our partners. Support the end to end live product development lifecycle and resolve technical problems as they arise in the production environment. Bring technical expertise in cloud native solutions and expand your knowledge in related fields. Bring quality, efficiency, and effectiveness to a fun-loving, hardworking, and highly engaged team. What You'll Bring: 4+ years of professional software engineering experience, with time spent building and supporting a live-service product. Hands-on experience running scalable workloads on Kubernetes in the cloud. Experience with distributed message-driven architectures (RabbitMQ, SQS, Kafka, or similar). Infrastructure as code experience, ideally Terraform. Real observability experience with Prometheus, Grafana, Datadog, or similar, plus opinions on what makes an alert worth waking up for and easy to grok at 2am. A track record of debugging complex issues across service boundaries, using logs, metrics, and a healthy amount of curiosity. You'll thrive with us if you are comfortable being multi-threaded, are a self starter, want roadmap influence, and can hold empathy for past decisions while keeping an eye towards modernizing. Bonus Points: FinOps (OpenCost/Kubecost), GitOps (Helm, ArgoCD), service coordination (etcd, ZooKeeper), hands on experience with agentic coding and workflows assisted by Claude/ChatGPT/etc. In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more. We are an Equal Opportunity / Affirmative Action Employer Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know. #wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $133,200 — $212,100 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: New York City Workplace: Hybrid About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. ABOUT THE TEAM AND ROLE: Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers. As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time. RESPONSIBILITIES: - Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers. - Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it. - Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data. - Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers. - Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible. - Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right. REQUIREMENTS: Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance. You should have: - At least 2 years of software engineering experience - A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease - Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow - Proven ability to design and deliver APIs for a rapidly scaling product surface - Proficiency building web interfaces with React or similar - Experience with at least one major cloud provider (AWS, GCP, Azure) - Strong intuition for what makes APIs easy for both humans and agents to use correctly Bonus points for: - Experience at a SaaS company with usage-based or consumption pricing models - Experience building billing-specific features, such as usage dashboards or cost reporting - Strong familiarity with a compiled language like Rust, Go, or Java - Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data - Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: Remote, Toronto MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are seeking a technical, creative, and entrepreneurial Enterprise Account Executive to drive MinIO’s next stage of growth in the Toronto, Canada region. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals. What You Will Do Drive New Business Acquisition : Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals Technical & Vision Selling : Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value. Close Complex Deals : Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+ Compete & Win Against Legacy Software : Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads. Educate & Influence : Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation. Quantify Value : Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification. Partner-First Territory Strategy : Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals. Cross-Functional Collaboration : Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience. Forecasting & Planning : Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth. Your Skills and Experience Enterprise Sales Expertise : 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+. Technical Acumen : Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact. Partner-Led Approach : History of building co-selling strategies with channel and alliance partners to scale market presence. Vision & Thought Leadership : Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights. Competitive Selling : Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition. Startup Experience : Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential. Challenger Mindset : Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities. Network & Territory Expertise : Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business. Communication & Influence : Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders. Education : BA/BS in computer science, engineering, business, or related field; MBA preferred. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Remote, Global Workplace: Remote ABOUT THE ROLE We’re looking for a GRC Analyst to join our Compliance & Security team and help make risk management, audit and compliance a continuous part of how Supabase runs. You’ll work closely with engineering, security, IT, and legal to help us define our risk tolerance, keep our compliance programs (including SOC 2 and ISO/IEC 27001:2022) current, test controls on a rolling basis, and answer customer and vendor security reviews quickly and accurately. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. WHAT YOU’LL BE RESPONSIBLE FOR - Run risk assessments across the company and major product changes. Score likelihood and impact, propose treatments, and bring the results to leadership to inform risk tolerance decisions. - Maintain the risk register, track remediation to closure, and report status to compliance and security leadership. - Monitor controls on a rolling basis, using automated tests where they exist and manual testing where they don’t. Triage failures, prioritize by the risk register, and align each finding with an owner and a due date. - Support internal audit, whether performed by an external partner or in-house: propose scope from the risk register, supply evidence, and track findings to closure. - Run day-to-day operations for our compliance programs: evidence collection, control owner follow-up, and readiness ahead of each audit period. - Extend continuous control validation beyond what our compliance platform covers. Build custom tests with AI coding tools, work with engineering and IT to pull evidence from source systems instead of collecting screenshots, and check that each test proves what the control requires. YOU MIGHT BE A GOOD FIT IF YOU - Have 3+ years of experience in GRC, internal audit, or security compliance at a SaaS or technology company - Are comfortable working with SOC 2 and ISO 27001 controls, a compliance platform such as Drata, Vanta, and evidence from systems like AWS, GCP, Google Workspace, and Okta - Communicate clearly across both technical and non-technical audiences - Have experience in async or globally distributed teams - Are energized by solving real-world problems for developers - Are comfortable navigating ambiguity and moving quickly WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Learn the Platform: Become an expert on Sierra's platform and how AI agents transform customer experiences, from agent design and workflows to integrations, so you can speak credibly with technical and business stakeholders. - Discovery & Demos: Participate in efficient discovery calls to understand customer needs, answer technical questions (ideally in a single conversation), and grow to deliver standard product demos and account coverage for the sales team. - Proofs of Concept: Support senior SEs in building demos and proofs of concept, and keep demo environments current and ready for customer use. - APIs & Integrations: Educate customers on Sierra's APIs, webhooks, and integration patterns, and build and deploy scripts against a test environment on demand. - RFPs & Collateral: Help the team respond to RFPs, RFIs, and security questionnaires, and create presentations, positioning statements, and other sales collateral. - Partner with Sales: Advocate for your AEs and customers in internal technical conversations, join customer meetings and events, and keep CRM records and opportunity data accurate. - Close the Loop with Product: Act as a bridge between Sales and Product, translating customer feedback into actionable input and enrolling the right customers in beta programs. - Grow Your Craft: Complete product, sales, and process training and certifications, with structured coaching and mentorship from senior Sales Engineers. WHAT YOU'LL BRING - Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. - 1+ years of experience in a customer-facing technical role, such as pre-sales, solutions engineering, technical support, or consulting. Strong internships or early-career experience count. - Ability to explain complex technical concepts clearly to both technical and non-technical audiences. - Working knowledge of at least one of: cloud software, APIs and integrations, or networking and automation systems. - Curiosity about how businesses run and a genuine interest in building trusted relationships with customers. - Strong written and verbal communication, organization, and attention to detail, plus comfort with CRM tools (e.g., Salesforce) and standard productivity software. - A collaborative, quick-learning mindset: someone who treats sales as a team sport and takes feedback well. EVEN BETTER... - Hands-on experience with APIs/webhooks, JSON, and scripting (e.g., Python or JavaScript). - Familiarity with AI and ML concepts, workflows, or conversational AI and customer experience platforms. - Exposure to consultative selling, or experience responding to RFPs and security questionnaires. - A history of tinkering, whether with hardware, sensors, or side projects, that shows you learn by building. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Finance teams need a dependable way to turn everyday spending and payments into accurate books. Ramp's Accounting team builds the systems that carry accounting context across our products, help customers categorize and reconcile activity, and keep their records in sync. When those systems work well, finance teams spend less time correcting data and more time understanding their business. We're looking for a Senior Backend Engineer to build across that accounting experience. You could work on the services behind accounting rules and data models, the flow of transactions into the books, or the reliability of sync and reconciliation workflows. You'll own complex projects from design through production and work with product, design, and engineering partners to make accounting workflows simpler and more trustworthy for customers. WHAT YOU’LL DO - Design and build backend services, APIs, and data models that support accounting workflows across Ramp's products - Make financial data accurate, traceable, and resilient as transactions move through coding, reconciliation, and sync - Improve the reliability and visibility of workflows that span Ramp and customers' accounting systems, including how they handle failures and changes - Partner with product and engineering teammates to understand finance teams' needs and turn them into practical technical designs - Own substantial projects from design and implementation through launch, monitoring, and iteration - Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship WHAT YOU’LL NEED - Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows - Strong system design judgment, especially around data correctness, reliability, and keeping complex systems understandable - A track record of independently owning complex projects and shipping high-quality software - The ability to investigate problems across services and data flows and turn what you learn into durable improvements - Clear communication and a collaborative approach to technical decisions and feedback NICE TO HAVES - Experience with accounting, payments, spend management, or other financial data products - Familiarity with accounting concepts such as coding, reconciliation, or the general ledger - Experience building integrations or data workflows that keep information consistent across systems BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. About the Role Our ideal hire has a builder mindset, is detail oriented, action oriented and proactive. They own their role and continuously help identify ways to improve operations processes and controls. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us. Experience in credit products, prepaid cards or other spend operations functions is a strong plus.   We manage billions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations, while being a compliance leader. At Wealthsimple, we are maker-owners, we believe that simplicity is better, and we do what's right for each client.   We are seeking an analytical, detail-oriented professional with strong SQL skills, advanced Excel expertise, and a passion for process improvement to join our Treasury team. The ideal candidate will excel in problem-solving, dashboard creation, and effective communication across all levels of the organization.   In this role, you’ll have the opportunity to: - Develop comprehensive financial analytics and reports to support regulatory compliance and strategic decision-making. - Leverage Internal Systems and Kyriba Treasury Management System to extract, analyze, and report on treasury data, ensuring accuracy and timeliness of deliverables. - Collaborate with cross-functional teams (including Product, Engineering, Data Science, and Finance) and use in house AI tools to optimize workflows and drive project success. - Design, build, and refine intuitive, data-driven dashboards that provide actionable insights for various stakeholders. - Maintain or develop multiple reporting deliverables with varying frequencies, managing stakeholder expectations and ensuring consistent quality standards. - Support the team on complex projects within Treasury Cash and Collateral Management, facilitating communication and problem-solving across teams. - Conduct in-depth analysis using SQL and other tools to inform critical business decisions related to Treasury operations and strategy. - Identify and implement process improvements that enhance efficiency and accuracy in financial reporting and analysis. - Translate business requirements into technical reporting solutions, working closely with IT and data teams to optimize report performance.   What You'll Bring: - Relevant experience: Demonstrated success in Treasury and financial operations, banking and payments, or other operations roles in related fields. - Report Management: Proven experience overseeing end-to-end report lifecycle management, from requirements gathering to delivery. Ability to manage multiple reporting deliverables with varying frequencies and stakeholder groups, ensuring accuracy and timeliness. - Treasury Systems Expertise: 2+ years of hands-on experience with Kyriba Treasury Management System, including report configuration, data extraction, and workflow optimization. - Organization & planning: Plans, organizes, and schedules in a productive manner, allowing for a focus on key priorities and regular updates - Collaboration: Excellent interpersonal skills and willingness to work in collaboration with various team members - Strong written and verbal communication: Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, 3rd party vendors, growth/operational teams, executive team) - Problem solving: If something seems off, you want to figure out what's going on; you enjoy navigating uncertainty, bringing clarity to ambiguity and don't wait for a playbook to be written - Proactive & Action Oriented: Acts without being told what to do; taking full ownership of work, and proactively seeks help and input when needed to provide well supported solutions - Efficiency: Ability to produce significant output with minimum wasted effort; finds the path of least resistance to the problem definition, solution and execution - Honesty/integrity: Doesn't cut corners; does what is right, not what is politically expedient - Data & analytics: Has a strong proficiency in SQL, and a history of using data to answer complex problems. Ability to translate business requirements into technical reporting solutions. - Stakeholder Management: Experience with complex reporting processes and stakeholder requirements, with proven ability to deliver financial reports to senior leadership and various business units. - Financial modeling, coding/automation, ability to contribute to a data model, and experience with business intelligence tools (Power BI, Superset) is preferred   Required Qualifications - Bachelor's degree in Finance, Economics, or related field - 3+ years of experience in financial analysis or similar role - 2+ years of hands-on experience with Kyriba Treasury Management System - Advanced proficiency in SQL and Excel - Strong analytical and problem-solving skills - Excellent verbal and written communication abilities - Ability to manage multiple projects and priorities effectively WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in! We’re hiring an Art Director to help shape the future of Magic’s collectible card experiences across Booster Fun and Secret Lair. This role sits within our established Collectibility Team, a group dedicated to crafting the most visually compelling, desirable, and unexpected versions of Magic cards. You’ll help bring alternate treatments of main set cards to life – Creating pieces that players don’t just use, but collect and treasure. This is a role for a creative leader who thrives in both blue-sky ideation and hands-on execution. You’ll collaborate closely with senior art directors and cross-functional partners to develop concepts, define visual direction, and deliver standout collectible cards across multiple product lines. Your work will be seen, played, and collected by millions of fans around the world. The ideal candidate is a culturally attuned visual thinker and continuous learner, with experience spanning fantasy illustration, graphic-forward design, and emerging visual trends. You’re excited by collaboration, energized by experimentation, and driven to push what Magic can look like. What You’ll Do: Commission Artwork | Source and manage a global network of freelance artists, providing clear, iterative direction while building strong, lasting relationships. Lead Visual Development | Help define and execute the creative direction for Booster Fun, Universes Beyond, and Secret Lair releases in partnership with senior art directors. Drive Collectibility | Create visually striking, highly desirable alternate card treatments that elevate the Magic brand and excite collectors. Concept & Brainstorm | Contribute bold visual ideas in early concept development, helping shape product vision through collaborative ideation. Ensure Quality | Review and approve final artwork to meet Magic’s standards for excellence, consistency, and production specifications. Collaborate Cross-Functionally | Partner with designers, producers, editors, and external IP holders to bring cohesive products to life. Translate IPs | Work with internal teams and external partners to authentically integrate Magic IP and Universes Beyond worlds into collectible formats. What You’ll Bring: Art Direction Experience | 2+ years in commercial art direction, visual development, or a related field. Strong Portfolio | Demonstrated experience commissioning and directing illustration across styles, genres, or formats. Visual Storytelling | Excellent taste and the ability to curate and guide compelling visuals across a wide range of aesthetics. Artist Advocacy | A passion for discovering and championing diverse artistic voices through intentional commissioning. Cultural Awareness | Ability to translate audience tastes, trends, and cultural signals into resonant visual ideas. Clear Communication | Thoughtful, respectful feedback skills paired with strong organization and attention to detail. Collaborative Mindset | Comfort working within fast-paced, team-based workflows. Technical Skills | Fluency in Adobe Photoshop; proficiency in Illustrator, InDesign, and Microsoft Office. Creative Spirit | Curiosity, boldness, and a willingness to experiment—balanced with strong creative judgment. We are an Equal Opportunity Employer Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator. #wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $115,800 — $173,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Responsibilities - Build and operate the Security Observability & Data Platform (tens of TB/month and growing). This covers ingestion, normalization and retention, plus the query and detection layer on top. Detections are code: tested, reviewed, and measured for precision. - Own endpoint security across the fleet: deploy, tune and respond with EDR; run and configure binary authorization; and set hardening baselines with IT Operations. - Lead threat hunting, internal investigations and insider-threat work. Handle security incidents end to end: triage, containment, forensics, root cause, and the control that prevents a repeat. - Build the next generation of security services and run them in production: zero-trust AuthN/AuthZ, a uniform blocking service, an application proxy, asset inventory, developer portal, and compliance as code. - Build and run the agent platform (local and Kubernetes). Use LLM agents to automate triage, enrichment, investigation and response, with deterministic checks wherever a model's answer isn't enough. - Review infrastructure and cloud designs (Kubernetes, AWS/GCP, bare metal, CI runners) for security, and help engineering teams adopt the shared services instead of building their own. - Run red-team and adversary-emulation exercises, and turn the results into detections and fixes. - Write runbooks and post-mortems that someone who wasn't in the room can follow at 3 a.m. Minimum Qualifications - Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience. - 5+ years in security engineering, detection and response, or infrastructure/SRE with a security focus, including hands-on incident response on endpoints and in the cloud. - Experience operating an EDR, writing and tuning detections. Knowledge of macOS and Linux internals as attackers use them: persistence, credential theft, process injection, living-off-the-land binaries. - Experience building or operating telemetry pipelines and a SIEM or security data lake at TB scale. Strong SQL, including detection logic over large datasets. - Hands-on production engineering: Linux, containers, Kubernetes, at least one major public cloud, infrastructure as code, monitoring and alerting. - Proficiency in Python or Go, and comfort with Rust or willingness to work in it (most of Mysten's stack are Rust). - Working knowledge of identity: SSO (OIDC/SAML), phishing-resistant MFA, device trust, and how session and token theft work. - Strong written communication: can run an incident channel and write the post-mortem. - Interest in the web3 space is required. Preferred Qualifications - Experience building zero-trust access, identity-aware proxies or policy engines. - Binary authorization or allowlisting at fleet scale - Familiarity with the threat actors that target crypto companies and their methods, from social engineering and fake campaigns to supply chain compromises. - Digital forensics (memory, disk, macOS unified logs) and malware analysis. - Experience building security tooling with LLM agents (Claude Code skills or comparable), and a clear sense of where models help and where deterministic tooling has to do the work. - Compliance as code (CIS benchmarks); experience in ISO 27001 or SOC 2 environments. - Publications, conference talks or open-source security tooling. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity The Compliance Analyst conducts day-to-day monitoring, triage, and execution of electronic communications surveillance across email, chat, messaging platforms, and digital communication channels. Working within established procedures and SLAs, this role executes high-volume alert processing, identifies potential risk indicators, and escalates non-standard cases. This role reports to the Director of Anti-Bribery, Corruption & Conduct and supports the team by leveraging AI-assisted tools and ensuring high precision in daily surveillance operations. What You’ll Be Doing Operational Surveillance & Risk Detection Execute Primary Triage: Perform daily review and triage of e-communications alerts across email, chat, text, and messaging channels within target SLA timelines. Identify Risk Indicators: Apply foundational compliance and regulatory guidelines to detect potential policy breaches, misconduct, or operational risk indicators. Maintain Audit-Ready Records: Execute precise data entry and case logging to ensure complete, compliant documentation for audit trails. Case Processing & Escalation Gather Case Context: Conduct initial background gathering and evidence collection on flagged communications to support case evaluations. Draft Clear Case Notes: Prepare structured, fact-based summaries outlining key findings for non-standard alerts requiring upper-level review. Escalate Complex Issues: Promptly escalate ambiguous, high-risk, or complex matters to senior analysts and leadership. Operational Efficiency, AI & Continuous Improvement Meet Volume & Quality Targets: Consistently hit daily output targets (KPIs) while maintaining strong precision in case evaluations. AI Tooling & Automation: Utilize AI-assisted surveillance platforms, prompt engineering, and automated workflow enhancements to streamline alert review and triage quality. Support Lexicon & Model Tuning: Identify recurring false positives and operational bottlenecks, providing feedback to help refine alert parameters and ML /AI model accuracy Drive Process Enhancement: Bring strong intellectual curiosity and a proactive mindset to continuously challenge existing surveillance workflows, proposing innovative ways to improve operational efficiency. Expand Domain Knowledge: Actively participate in ongoing training to build technical expertise across crypto regulations, market conduct rules, and emerging compliance technologies. What We Look For In You Mandarin Language Proficiency: Fluent in Mandarin (written and spoken) to support regional, cross-border, and multi-lingual e-communications surveillance across global team channels. AI & Technical Aptitude: Hands-on experience working with AI-driven compliance tools, large language models (LLMs), or automated workflow tools to enhance daily analytical tasks. Mindset & Drive: Strong curiosity and an inherent drive to continuously refine processes, automate repetitive tasks, and elevate overall team performance. Analytical Skills: Strong attention to detail with the ability to synthesize unstructured text data, spot nuances, and present concise findings. Education / Experience: BA/BS in Finance, Law, Business Administration, or a related field (or equivalent practical experience). Nice to Haves Prior exposure to specialized e-communications surveillance software (e.g., Smarsh, Behavox, Relativity) or lexicon/keyword monitoring tools. Understanding of market abuse indicators, insider trading, or conduct risk concepts within financial services or digital assets. Background in crypto, digital assets, Web3, or multi-lingual operational support. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote Workplace: Remote ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are hiring an IT Systems Engineer to own the identity, authentication, and automation layer of Baseten’s internal IT environment. You will design and maintain how employees access every system at the company, from the day they’re hired to the day they leave. This is a senior individual contributor role focused on engineering, not frontline support. You will lead our Okta environment, build automated workflows that replace manual IT processes, and partner closely with Security to enforce access controls as we scale. You will also serve as a technical escalation point for the IT Support team on complex identity and systems issues. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in person. RESPONSIBILITIES - Own the architecture, configuration, and ongoing administration of Okta, including SSO, MFA, authentication policies, group structure, and application integrations - Lead the ongoing Okta migration and integration of new and existing applications via SAML, OIDC, and SCIM - Design and build automated joiner, mover, and leaver workflows across HRIS, Okta, Google Workspace, MDM, and SaaS applications - Develop automation using Okta Workflows, REST APIs, and scripting to eliminate manual IT processes - Implement and maintain role-based access control, least-privilege access models, and periodic access reviews in partnership with the Security team - Integrate identity with endpoint management to support device trust and compliance enforcement - Support compliance requirements such as SOC 2 through access controls, audit evidence, and documentation - Write and maintain technical documentation, runbooks, and architecture diagrams for identity and automation systems - Serve as an escalation point and technical resource for the IT Support team REQUIREMENTS - 6+ years of experience in IT systems engineering, identity engineering, or a related role - Deep hands-on experience administering Okta, including Okta Identity Engine, Okta Workflows, authentication policies, and lifecycle management - Strong working knowledge of SAML, OIDC, SCIM, and MFA implementations - Proficiency in at least one scripting language (Python, Bash, or PowerShell) and experience working with REST APIs - Experience administering Google Workspace and an MDM platform (e.g. Kandji or Jamf) - Track record of designing and delivering automation that measurably reduced manual IT work - Working knowledge of security and compliance frameworks such as SOC 2 - Clear written and verbal communication, including the ability to document systems for both technical and non-technical audiences NICE TO HAVE - Okta certifications (Certified Professional, Administrator, or Consultant) - Experience managing identity or SaaS configuration as code (e.g. Terraform) - Experience with AWS IAM or cloud identity - Experience at a high-growth startup BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).