Full-Stack Software Engineer, Experience

Location: New York City Workplace: Hybrid About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 9000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. ABOUT THE TEAM AND ROLE: Pinecone is looking for a full-stack engineer to bring a new level of visibility, control, and trust to our product experiences. From cost metrics and spend alerts to interactive usage dashboards, we’re looking for a product-focused engineer who will deliver transparent and accurate insights to our customers. As a member of the Experience Platform team, you’ll have direct ownership over the billing, management, and authentication interfaces that we need our customers to understand and trust. You understand the responsibility and care this type of work requires, while also moving quickly to match Pinecone’s rapid growth. You’ll do this by working closely with product, design, and other engineering teams to identify user and system needs and build the right thing, at the right abstraction level, at the right time. RESPONSIBILITIES: - Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers. - Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it. - Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data. - Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers. - Bring AI-assisted development practices to the team — use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible. - Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right. REQUIREMENTS: Engineers at Pinecone operate with high autonomy. You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience — not just executing on a roadmap. We care more about how you think and how you work than whether your resume checks every box. In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance. You should have: - At least 2 years of software engineering experience - A bias toward automation and leverage — you reach for systems and tooling before you reach for elbow grease - Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow - Proven ability to design and deliver APIs for a rapidly scaling product surface - Proficiency building web interfaces with React or similar - Experience with at least one major cloud provider (AWS, GCP, Azure) - Strong intuition for what makes APIs easy for both humans and agents to use correctly Bonus points for: - Experience at a SaaS company with usage-based or consumption pricing models - Experience building billing-specific features, such as usage dashboards or cost reporting - Strong familiarity with a compiled language like Rust, Go, or Java - Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data - Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub Perks & Benefits: - Comprehensive health coverage including medical, dental, vision, and mental health resources - 401(k) Plan - Equity award - Flexible time off - Paid parental leave - WFH Equipment Stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.