Вакансии

Location: Bangalore; Jaipur; Hyderabad Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your Mission: UiPath is building a new way to design and deliver enterprise processes. UiPath cartographer draws on a curated library of industry process knowledge, interviews the business, and produces process maps and design documents. AI coding agents then turn those designs into working, orchestrated solutions, in days rather than months. In insurance, "almost right" isn't good enough. The best AI companies in regulated industries have learned the same lesson: quality comes from making a senior practitioner part of the team to building the benchmarks, evaluations and feedback loops around their experience and judgment. That's this role. As our Principal Expert for insurance, you will own the quality of everything our AI produces for US insurers. You'll set the bar, build the tests that hold the AI to it, and work in the field with customers and partners to make sure what we ship works in a real carrier. This role does not carry a sales quota and is not a product management role. Success is measured by the quality of the insurance solutions we deliver and how confidently customers build on them. Why this role is exciting: - Your work sets the standard. What you define as good will be used by insurance customers, partners and AI agents across the platform. - You see the impact. Take a process from discovery to a working solution in days, then keep improving it. - You're building something new. Help decide which lines of business we go after next and how we measure the success of AI-designed processes. What you'll do at UiPath: Own insurance AI quality - Own the quality of insurance process knowledge, designs and solutions across Property & Casualty and Life & Annuity. - Decide what needs fixing first, review changes before they go to customers, and sign off when a process is ready. - Work with industry experts, partners and reviewers to maintain and improve quality. Build the insurance benchmark - Build a library of real insurance use cases covering claims, FNOL and triage, total loss, endorsements, life claims, medical records, disability claims and new business NIGO. - Define test cases, scoring criteria and expected answers to evaluate every new AI model and product release before it reaches customers. Turn expert judgment into evaluations - Evaluate AI outputs at every stage, from process knowledge and process maps to design documents and working solutions. - Work with applied scientists and engineers to make sure automated AI evaluations match expert judgment, so we can scale quality checks without relying on manual reviews for everything. Find failures and make sure they get fixed - Review actual outputs, identify common failure types across regulation, coverage, workflows, data and terminology, and prioritise them based on customer impact. - Turn recurring failures into reusable test cases and make sure fixes work before they go live. - Share clear updates on quality, key issues and progress with leadership, product teams and customers. How you'll work: You'll work in a small, senior team of automation consultants, engineers and applied scientists, working directly with customers. - Work with insurance carriers, MGAs and consulting partners to understand how their claims and underwriting teams operate, and test our designs against real processes. - Join consultants and engineers on customer deployments and use what you learn to improve our benchmarks and evaluations. - Run a regular review cycle, roughly every two weeks, to assess outputs, prioritise fixes and track improvements. - Join customer and partner meetings. What you'll bring to the team: - Extensive experience (typically 12+ years) in US insurance, ideally starting hands-on in claims and moving into claims operations senior or mid level roles. - Deep P&C or Life & Annuity knowledge across the lifecycle - Working knowledge of US claims regulation: unfair claims settlement practices, state acknowledgment and payment deadlines, total-loss and salvage rules, and market conduct exams. - Experience mapping or redesigning claims or policy servicing operations: queues, handoffs, SLAs, exceptions, fraud referral and QA. - The confidence to review complex documents quickly, spot what's plausible but wrong, and explain exactly why. Nice to have: - Life & Annuity or disability expertise: contestability, beneficiary determination, unclaimed property, suitability, and underwriting evidence such as medical records. - Experience evaluating AI or automation output: writing test cases, rubrics or reference answers, or running QA or validation programs. - Experience with insurance AI, claims automation or document intake programs. - Comfort with data and light technical work, such as spreadsheets, data analysis or prompting AI tools. - Experience leading or calibrating a team of reviewers, auditors or claims QA specialists. - Commercial lines, workers' compensation, employee benefits or broker/MGA experience. Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Москва Workplace: Комбинированный Ищем специалиста, который будет развивать стратегические партнёрства VK с крупнейшими компаниями рынка. В фокусе — переход от продажи отдельных рекламных продуктов к комплексному решению бизнес-задач клиентов с использованием возможностей экосистемы VK. Предстоит разрабатывать стратегии развития в ключевых индустриях, находить новые точки роста, создавать дополнительные источники выручки и выстраивать долгосрочные отношения с партнёрами. Приоритетные направления: e-commerce и маркетплейсы, ретейл, FMCG, недвижимость и девелопмент, финансы и финтех, фармацевтика и здравоохранение. Задачи Формирование стратегии развития VK в закреплённой индустрии Анализ бизнес-моделей, экономики, конкурентной среды и ключевых вызовов крупнейших игроков Определение стратегических возможностей для роста присутствия VK и увеличения доли в бюджетах клиентов Выстраивание прямых отношений с CEO, CMO, CCO, COO и другими лицами, принимающими решения Переход от обсуждения рекламных инструментов и медиапоказателей к бизнес-результатам, операционной эффективности и экономике клиента Формирование долгосрочной повестки сотрудничества с крупнейшими игроками индустрии Выявление стратегических и операционных вызовов клиентов, включая задачи за пределами маркетинговой функции Анализ P&L, драйверов выручки, структуры затрат, unit-экономики и факторов прибыльности Определение неудовлетворённого спроса и новых возможностей для продуктов и сервисов VK Совместная с продуктовыми командами разработка комплексных решений под конкретные бизнес-задачи индустрии Формирование новых коммерческих предложений на стыке рекламы, технологий, коммуникаций, контента и коммерции Инициирование стратегических партнёрств и масштабируемых индустриальных решений Требования Не менее пяти лет на руководящих позициях в крупных компаниях одной из приоритетных индустрий Текущая или предыдущая роль: Chief Digital Officer, Chief Marketing Officer, Chief Performance Officer, Chief Commercial Officer либо сопоставимая позиция Опыт прямого подчинения CEO, COO, CCO или участия в работе правления, исполнительного комитета, стратегических комитетов Опыт управления значимыми бюджетами и влияния на коммерческие либо финансовые результаты бизнеса Глубокое понимание бизнес-моделей и операционной специфики индустрии Владение логикой P&L, финансового планирования, unit-экономики и инвестиционных решений Понимание механизмов принятия решений на уровне топ-менеджмента и акционеров Способность выявлять реальные бизнес-потребности за пределами маркетингового брифа Стратегическое мышление, коммерческая экспертиза, развитые навыки переговоров на C-level Способность трансформировать индустриальную экспертизу в конкретные продуктовые и коммерческие инициативы Ожидаемые результаты: Разработана и реализуется стратегия VK в закреплённой индустрии Сформирован устойчивый стратегический диалог с первыми лицами крупнейших клиентов Выявлены новые источники спроса и возможности монетизации экосистемы VK Запущены новые продуктовые и коммерческие решения, отвечающие бизнес-задачам индустрии Обеспечен измеримый рост выручки VK и глубины проникновения в крупнейших клиентов

Location: Accra, Ghana About Bradken Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society. About the role Drive profitable growth by building strong customer relationships, identifying new opportunities and supporting the success of customer accounts across the region. This role plays an important part in growing Bradken’s Mineral Processing business by helping customers solve operational challenges and ensuring they receive value from our products and services. Based in Accra, this role works remotely and requires regular travel to customer and mining sites across West Africa, playing an important part in helping customers solve operational challenges and realise value from Bradken's products and services. You’ll have the opportunity to work closely with customers, sales support teams and product development specialists to influence business outcomes, develop tailored solutions and contribute to long-term regional growth. Your insights into customer needs, market trends and emerging opportunities will help shape future sales strategies and business performance. In this role, you will: Build and strengthen customer relationships through regular engagement, identifying new opportunities and maintaining high levels of customer satisfaction. Deliver sales and gross margin targets by managing customer accounts, supporting regional sales planning and driving profitable growth. Develop and execute customer engagement plans in Salesforce, ensuring site visits, opportunities, quotes and proposals are accurately maintained. Analyse market performance, competitor activity and customer requirements to identify growth opportunities and support informed business decisions. Collaborate with Sales Support, Product Development and other business units to deliver customer solutions, support product trials and maximise sales opportunities. Monitor account performance, forecasts and outstanding invoices while continuously improving sales processes and business outcomes. What you'll bring: Demonstrated sales and account management experience within the mining industry or a closely related sector supporting mining customers is essential Experience developing customer relationships, identifying growth opportunities and managing complex sales cycles in industrial or technical environments. Experience negotiating commercial agreements and managing high-value customer accounts. Strong commercial and financial acumen, including budgeting, forecasting and sales performance management. Knowledge of mining operations, mineral processing, wear solutions or related products and services supplied to the resources sector. Proficiency in Microsoft Word, Excel, PowerPoint and Salesforce CRM; experience with Power BI is advantageous. Ability and willingness to travel extensively across West Africa to support customer engagement, site visits and business development activities. Ability to communicate effectively in English Please note: Applicants must have the legal right to work in Ghana, where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role. Why join Bradken? At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations. You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it. We offer: A safety-first culture Competitive pay and benefits including sales incentive Flexible work options, where the role allows Learning and development opportunities An Employee Assistance Program for you and your family Our hiring process As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or an alternative format at any stage, please let us know. Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing. We respectfully request no recruitment agency approaches. Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.

Location: Boston, Massachusetts, United States; Renton, Washington, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world. One application. Many ways to play. Apply once to this general application for consideration for anticipated 2027 Summer Finance Internship opportunities in Boston, MA & Renton, WA. This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams and brands. You do not need to submit separate applications for each team or brand. If your profile aligns with a specific internship project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. Teams and areas you may support Depending on confirmed projects and business needs, your internship could align to one or more areas such as: Financial planning and analysis Accounting and controllership Treasury and capital markets Tax and compliance Commercial and brand finance Finance operations and transformation Examples of what you may work on Depending on your placement, you may: Analyze financial and operating data and translate findings into useful insights. Support forecasts, budgets, reconciliations, controls, reporting or cash-management activities. Build reports, dashboards or presentations that make performance and trade-offs clear. Research business questions, market practices or regulatory topics and summarize recommendations. Improve a finance process, control, model or recurring workflow. Collaborate with finance teammates and cross-functional business partners on a meaningful project. What you bring You are currently enrolled in a university degree program in Finance, Accounting, Economics, Business, Analytics, Mathematics or a related degree program. Analytical thinking, attention to detail and a commitment to accurate work Ability to explain findings clearly to different audiences. Comfort with spreadsheets and interest in learning financial systems or data tools. Curiosity about how finance shapes business choices and long-term value. Work samples: No portfolio is required. Relevant analysis, case competitions, student organizations or coursework may be highlighted. Find your party: your global intern community Level up together. All interns join one global cohort connected through shared, structured onboarding and weekly learning and development. Own meaningful work tied to real business priorities, with mentorship and feedback Build career skills through brand immersion and conversations with leaders Connect with peers through networking and social experiences Volunteer and give back alongside the intern community Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the internship. Undergraduate and graduate students are welcome to apply. We generally prioritize students entering the final year of their degree after the internship. Students at other eligible stages, including those with approximately two academic years remaining, are also encouraged to apply. Eligibility is based on program stage, not age. You can commit to the full program schedule and work model for the assigned location. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship experience is not required. If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity, willingness to learn and different paths to the same capability. Program details Program dates and length: June - August (10–12 WEEKS) Schedule: Full-time, 40 hours per week Work model: Most internships follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews. Locations: Boston, MA & Renton, WA Opportunities may support Hasbro or Wizards of the Coast teams, depending on confirmed projects and business needs. Application deadline: APPLICATIONS WILL BE REVIEWED ON A ROLLING BASIS from October to March, as needed. Pay and benefits This is a paid internship. Hourly rates vary by degree level and year in school. A separate good-faith range is provided for each worksite. Renton hourly range: $34 - 38 Boston hourly range: $36 - 38 Relocation: Assistance is available to candidates who meet the applicable distance and other eligibility criteria. What happens after you apply Our Early Careers team reviews applications as internship projects are confirmed. If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay. Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current. If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $34 — $38 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: UK_London_Office Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people. Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location. Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries. Position Overview The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels. This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules. This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role. The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment. Essential Responsibilities · Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines. · Handle representations in multiple languages, tailored to the specific requirements of individual clients. · EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations. · Maintain and manage individual email inboxes, ensuring timely action is taken on all communications. · Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders. · Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner. · Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules. · Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone. · Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date. · Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards). · Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery. · Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits. · Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems. · Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback. · Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark. · Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards. Qualifications Education & Experience · Minimum High School Diploma (GCSEs or A-levels) or equivalent required. · 1–3 years of relevant work experience. · Familiarity with CRM systems useful. Languages · Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally. · Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable. Skills & Competencies · Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations. · Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines. · Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems). · Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner. · Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications. · Excellent interpersonal and communication skills, with a collaborative team-oriented approach. · Self-driven and capable of working independently while managing individual responsibilities to a high standard. · Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback. Behavioral Criteria · Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery. · Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role. · Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution. · Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity. · Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery. · Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Hungary_Budapest_Office Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages. We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people. Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location. Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries. Position Overview The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels. This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules. This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards. Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role. The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment. Essential Responsibilities · Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines. · Handle representations in multiple languages, tailored to the specific requirements of individual clients. · EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations. · Maintain and manage individual email inboxes, ensuring timely action is taken on all communications. · Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders. · Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner. · Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules. · Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone. · Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date. · Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards). · Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery. · Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits. · Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems. · Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback. · Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark. · Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards. Qualifications Education & Experience · Minimum High School Diploma (GCSEs or A-levels) or equivalent required. · 1–3 years of relevant work experience. · Familiarity with CRM systems useful. Languages · Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally. · Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable. Skills & Competencies · Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations. · Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines. · Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems). · Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner. · Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications. · Excellent interpersonal and communication skills, with a collaborative team-oriented approach. · Self-driven and capable of working independently while managing individual responsibilities to a high standard. · Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback. Behavioral Criteria · Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery. · Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role. · Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution. · Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity. · Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery. · Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Royal Oak, United States Keller Executive Search is recruiting a Food Service & Retail Manager for an established gourmet food retailer at Corewell Health William Beaumont University Hospital in Royal Oak, Michigan . Our client is a family-owned Metro Detroit business with more than 40 years of experience in gourmet grocery, prepared foods and catering. This position combines daily retail management with oversight of food preparation, cooking and hot-food stations. You will lead approximately 6–8 employees per shift , maintain food quality and customer service, and manage the daily operations that support sales and profitability. This opportunity suits a manager from a busy restaurant, café, grocery prepared-food department or food retail operation who enjoys working alongside the team. Corporate handles HR and payroll administration, while the manager leads staffing and daily team performance at the location. Key responsibilities Lead daily food service and retail operations, including opening and closing procedures. Oversee food preparation, cooking and hot-food stations, maintaining consistent quality, presentation and availability. Hire, train, schedule, supervise and evaluate employees and cashiers, coordinating with corporate HR. Plan shift coverage and control labor costs while maintaining service standards. Order food and merchandise, verify deliveries, monitor product turnover and maintain appropriate stock levels. Control food costs, portioning, waste, spoilage and inventory shrinkage. Monitor the site profit and loss statement, operating budget and sales metrics, and report results. Manage cash handling, bank deposits, register reconciliation and point-of-sale procedures. Maintain attractive displays, accurate pricing and promotions, and clean, well-stocked service areas. Maintain food safety, sanitation and workplace safety standards in line with OSHA and local health department requirements. Resolve customer concerns promptly and coach employees to provide consistent service. Requirements At least 3 years of retail or restaurant management experience , with 3–5+ years in a busy food service or food retail environment preferred. Experience overseeing commercial food preparation, cooking or hot-food service, with a willingness to assist during busy periods. Experience hiring, training, scheduling and supervising employees. Strong leadership, communication, customer service and conflict-resolution skills. Experience with ordering, purchasing, inventory control, food waste reduction and labor cost management. Ability to interpret store-level profit and loss information, monitor budgets and use sales reports to guide daily decisions. Working knowledge of point-of-sale systems, cash handling, Microsoft Office and basic financial reporting software. Knowledge of food safety and sanitation practices. ServSafe Manager certification must be held or obtained within 90 days of starting. High school diploma or GED required. A degree in business or retail management is preferred. Ability to work on-site at Detroit Medical Center in Detroit, Michigan. Ability to perform the role’s physical duties, including standing for extended periods, bending, reaching, working in refrigerated areas and lifting up to 50 pounds, with or without reasonable accommodation. Benefits Annual base salary of $70,000. Profit sharing in addition to base salary. Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit https://www.kellerexecutivesearch.com/executive-recruiters-headhunters-irvine/ Equal Employment Opportunity and Non-Discrimination Policy Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: Rochester Hills, United States Keller Executive Search is recruiting a Food Service & Retail Manager for an established gourmet food retailer at Detroit Medical Center in Detroit, Michigan . Our client is a family-owned Metro Detroit business with more than 40 years of experience in gourmet grocery, prepared foods and catering. This position combines daily retail management with oversight of food preparation, cooking and hot-food stations. You will lead approximately 6–8 employees per shift , maintain food quality and customer service, and manage the daily operations that support sales and profitability. This opportunity suits a manager from a busy restaurant, café, grocery prepared-food department or food retail operation who enjoys working alongside the team. Corporate handles HR and payroll administration, while the manager leads staffing and daily team performance at the location. Key responsibilities Lead daily food service and retail operations, including opening and closing procedures. Oversee food preparation, cooking and hot-food stations, maintaining consistent quality, presentation and availability. Hire, train, schedule, supervise and evaluate employees and cashiers, coordinating with corporate HR. Plan shift coverage and control labor costs while maintaining service standards. Order food and merchandise, verify deliveries, monitor product turnover and maintain appropriate stock levels. Control food costs, portioning, waste, spoilage and inventory shrinkage. Monitor the site profit and loss statement, operating budget and sales metrics, and report results. Manage cash handling, bank deposits, register reconciliation and point-of-sale procedures. Maintain attractive displays, accurate pricing and promotions, and clean, well-stocked service areas. Maintain food safety, sanitation and workplace safety standards in line with OSHA and local health department requirements. Resolve customer concerns promptly and coach employees to provide consistent service. Requirements At least 3 years of retail or restaurant management experience , with 3–5+ years in a busy food service or food retail environment preferred. Experience overseeing commercial food preparation, cooking or hot-food service, with a willingness to assist during busy periods. Experience hiring, training, scheduling and supervising employees. Strong leadership, communication, customer service and conflict-resolution skills. Experience with ordering, purchasing, inventory control, food waste reduction and labor cost management. Ability to interpret store-level profit and loss information, monitor budgets and use sales reports to guide daily decisions. Working knowledge of point-of-sale systems, cash handling, Microsoft Office and basic financial reporting software. Knowledge of food safety and sanitation practices. ServSafe Manager certification must be held or obtained within 90 days of starting. High school diploma or GED required. A degree in business or retail management is preferred. Ability to work on-site at Detroit Medical Center in Detroit, Michigan. Ability to perform the role’s physical duties, including standing for extended periods, bending, reaching, working in refrigerated areas and lifting up to 50 pounds, with or without reasonable accommodation. Benefits Annual base salary of $70,000. Profit sharing in addition to base salary. Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit https://www.kellerexecutivesearch.com/executive-recruiters-headhunters-irvine/ Equal Employment Opportunity and Non-Discrimination Policy Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Выбор LLM: исследование доступных моделей (open-source и commercial), подготовка сравнительного анализа (стоимость, latency, качество, ограничения), предложение оптимальной модели для продакшена.

Location: Poland; Georgia; Kazakhstan; Indonesia As a Data Analyst in the Business Analytics team, you’ll be the dedicated analyst for our B2B commercial direction. You’ll work as an independent contributor, side by side with the commercial team. You’ll find growth opportunities in the data, form and test hypotheses, and measure the impact of business initiatives that are not product features. Your first projects will be supporting and developing our pricing override and cost modifier processes, designing experiments around the credit limits we give B2B partners to help grow their booking volumes, and evaluating the financial and customer impact of opening local legal entities in new markets. A/B testing alone often isn’t enough here, so you’ll choose and apply other methods, such as difference-in-differences or causal impact. There is no ready-made playbook. You’ll set your own approach, and project managers on both sides will help you run the work. The role suits a self-driven analyst who wants real ownership and visible impact on commercial decisions, and it can grow as the direction expands. Requirements 2+ years of experience in business, data or product analytics. Strong SQL, including writing efficient, fast-running queries. Confident Python and its data libraries: Pandas, NumPy, Matplotlib, Seaborn, Scikit-learn and others. Hands-on experience with difference-in-differences. Experience with causal inference methods: Causal Impact, Propensity Score Matching and similar. Solid knowledge of statistics and experience designing and running A/B tests and other experiments. Ability to dive deep into business processes, solve non-standard problems and work independently. Fluent Russian and English B2. Nice to have Experience with time series forecasting (Prophet, ARIMA, Exponential Smoothing or similar). Experience in B2B, commercial or partner analytics. Experience onboarding or mentoring junior colleagues. Hands-on use of AI tools, such as Copilot or agents, to speed up your work. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. A structured onboarding, a personal development plan, and regular internal lectures and demos from the team. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation.

Location: United Kingdom Would you like to build a career in a leading multinational IT company? We're looking for a driven, consultative Account Executive to own new business acquisition and account growth across the EMEA region. This is a remote role - you'll manage the full sales cycle - from prospecting to close - selling our CPaaS solutions to mid-market and enterprise clients across telecom, fintech, e-commerce, and other verticals with high-volume customer communication needs. MMDSmart is a leading CPaaS provider delivering WhatsApp Business API, SMS, and push notification solutions to businesses across EMEA and beyond. Since 2007, we’ve been helping companies in 100+ countries communicate with their customers at scale, reliably, and creatively. Our success is driven by innovative technology and talented people who shape our Messaging and Voice solutions. Join a fast-growing tech company where your ideas, growth, and ambition can make a real impact. What You'll Do: Own and manage a sales pipeline across the EMEA region, from lead generation through contract close; Identify and engage prospective clients needing WhatsApp Business API, SMS, RCS, or push notification solutions; Conduct product demos and consultative sales conversations tailored to client use cases; Build and maintain relationships with key decision-makers (marketing, CX, and IT leaders); Negotiate commercial terms and close new business, meeting or exceeding quarterly revenue targets; Collaborate with Customer Success, Marketing, and Product teams to ensure smooth onboarding and identify upsell opportunities; Maintain accurate pipeline and forecast data in CRM; Stay current on regional messaging regulations (e.g., WhatsApp policy changes, telecom compliance) and the competitive landscape. Requirements What We're Looking For: 3+ years of B2B sales experience, including hands-on sales experience in the Telecom or CPaaS industry (mandatory); Proven track record of hitting or exceeding quota in a new-business sales role; Experience selling into EMEA markets; understanding of regional business culture and buying cycles; Strong consultative selling skills — able to translate technical capabilities (APIs, messaging channels) into business value; Solid understanding of telecom or CPaaS products, solutions, and sales cycles; Excellent communication skills in English; Comfortable working independently in a remote, fast-paced, target-driven environment; CRM proficiency (Salesforce, HubSpot, or similar). Nice to Have: Existing network of contacts in fintech, e-commerce, or telecom across EMEA; Experience selling WhatsApp Business Solution, messaging APIs, or similar customer engagement solutions; Additional languages (French, German, Spanish). Benefits Why do talents choose and stay at MMDSmart? Embrace the opportunity to work in a company that cares about: Your Wellness: Access to mental health programs. Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. Your Development: Benefit from free educational events & courses. Your Career: Focus on your professional development in a supportive environment. Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities. Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! Equal-Opportunity Employment We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Kuwait City, Kuwait; Riyadh, Saudi Arabia; Muscat, Oman We are seeking a Technical Procurement Specialist to join a newly established Dubai-based procurement business serving corporate clients worldwide. The company specializes in sourcing and purchasing industrial equipment, spare parts, machinery components, and other commercial goods from international suppliers. The successful candidate will manage the procurement process independently, from understanding client requirements and identifying suitable suppliers to negotiating prices, coordinating purchases, and ensuring timely delivery. Key Responsibilities Manage procurement requests from initial enquiry through purchasing and delivery coordination. Interpret technical specifications, drawings, and product requirements to identify suitable products and suppliers. Source industrial equipment, machinery components, spare parts, and other commercial goods from international markets. Identify, evaluate, and establish relationships with manufacturers, suppliers, and distributors. Request and compare supplier quotations based on pricing, quality, specifications, and delivery timelines. Negotiate prices, payment terms, and other commercial conditions with suppliers. Prepare and manage purchase orders and follow up on order confirmations and deliveries. Coordinate with clients, suppliers, and logistics partners to ensure smooth procurement operations. Monitor order progress and resolve supply, pricing, or delivery-related issues. Maintain accurate procurement records, supplier databases, and purchasing documentation. Requirements Bachelor's degree or diploma in Engineering, Mechanical Engineering, Industrial Technology, Supply Chain Management, Procurement, or a related field. Proven experience in technical procurement, purchasing, or sourcing, preferably involving industrial equipment, machinery, spare parts, or engineering components. Ability to understand technical specifications and translate client requirements into appropriate purchasing solutions. Experience identifying suppliers, comparing quotations, and negotiating commercial terms. Established supplier and manufacturer contacts would be an advantage. Strong communication, negotiation, organizational, and problem-solving skills. Ability to work independently and manage multiple procurement requests. Fluent English communication skills are essential. Benefits As per market standards

Location: Remote; New York, NY; San Francisco, CA Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE Preferable to have someone near one of our offices in NYC or San Francisco, but open to hiring around the US for the right candidate. Join the frontier of shaping generative AI video and its legal landscape as an early lawyer at Runway wearing multiple hats. As AI Product & Partnerships Counsel, your mission is to enable the company to ship better products faster and accelerate product and data partnerships and other go-to-market deals. You are a self-starter who thrives at getting things done in fast-paced, unstructured environments. You have a passion for building scalable initiatives across our product and commercial legal workstreams. You will serve as a strategic partner to product, engineering, partnerships, sales, marketing, and the Runway Executive Team. Comfort working within a highly technical, rapidly evolving area of the law is a must. WHAT YOU’LL DO - Become a go-to advisor for product legal matters, from design to launch, by providing pragmatic, product-motivated advice - Accelerate AI product development and integrations by building playbooks and streamlining legal review of partnership deals, including data partnerships, IP and model licensing, procurement, reseller, and marketplace agreements - Accelerate AI product adoption by closing deals with Runway’s strategic partners and customers. These include B2B SaaS customer contracts for our generative AI SaaS platform and APIs, DPAs, and order forms. - Dive into the technical aspects of our generative AI products to learn them inside and out, to inform your advice to the business - Closely follow (and even shape) technical, legal, and policy developments in AI and translate them into practical product guidance - Implement practices allowing our legal team to scale our impact on the business, including enablement, self-serve resources, and AI-enabled automation WHAT YOU’LL NEED - 6+ years of relevant experience, including in-house experience at a fast-paced technology company - Experience advising product development leaders and executives across a broad range of issues, especially IP and privacy - Experience closing partnership and go-to-market deals, such as data partnerships; IP and model licensing; robotics, hardware, and compute agreements; reseller; and other partner, customer, and vendor deals - Experience providing practical recommendations to senior leaders with limited time and information - Sound judgment in ambiguity: track record of gathering key information quickly and helping the business make smart decisions - Deep sense of ownership, whether you're advising our CEO on a novel legal issue or testing your new AI-enabled workflow for the nth time - Bias for action: why put something off if you can do it now? - Demonstrated interest in AI, creative tools or both - J.D. and admission in good standing with at least one state bar NICE TO HAVE - Generative AI models and agentic workflow understanding and interest - Experience closing strategic, IP-heavy partnerships - Experience in B2C and B2B industries and in product-led and enterprise businesses - Experience closing B2B SaaS customer deals - Big Law and/or hypergrowth tech startup experience Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Los Angeles, USA Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As a Senior Software Engineer at Riot, you'll combine deep technical expertise with product ownership and player empathy to build experiences that delight millions of players around the world. As a Senior Software Engineer on the League of Legends Bots team , you’ll build and integrate bot systems, develop the services and tools that power them, and collaborate with global partners to bring new gameplay capabilities into League. You'll report to the team's Engineering Manager and work in a hybrid environment based at our Los Angeles office, with an expectation of being onsite 1–2 days per week. Responsibilities: Design, implement, and maintain gameplay systems using traditional game AI, machine learning tech, and proprietary engine technologies Collaborate with game designers, engineers, and product partners to translate player needs into compelling bot experiences Improve team workflows by identifying and implementing engineering best practices Own complex technical initiatives from design through delivery, contribute to architectural decisions, and elevate engineering quality through mentorship, thoughtful code reviews, and technical collaboration. Work closely with global teams, including but not limited to Sydney and China Required Qualifications: 5+ years of professional experience in the game industry 3+ years of C++ development experience in a production environment Interest in building and operating ML-powered applications, with a willingness to learn model inference, deployment, and integration into game systems. Hands-on experience in either Gameplay engineering, or AI/Bots engineering Strong communication and collaboration skills across disciplines Professional working proficiency in Mandarin for technical collaboration with international partners Bachelor's degree in Computer Science or a related field Preferred Qualifications: Experience or interest in building machine learning applications, backend services for games, or data-driven decision making Interest in full-stack engineering within the game development space Experience with Unreal, Unity, or other commercial game engines Has a history, is actively playing, or has a deep desire to play League of Legends For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Remote, LATAM About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S. About the role We are looking for a commercially driven Director, Business Development, Latin America to lead Ondo’s institutional and strategic partnership growth across the region. You will own the regional business development strategy and build relationships with banks, asset managers, brokerages, exchanges, wealth platforms, fintechs, custodians, family offices, and other institutional partners. You will identify the most attractive markets and opportunities, develop Ondo’s regional pipeline, and lead relationships from initial engagement through negotiation, launch, and expansion. This is a senior, hands-on role requiring both strategic leadership and direct commercial execution. You will represent Ondo with senior decision makers, develop creative partnership and distribution models and navigate complex institutional sales cycles. The ideal candidate combines a strong institutional network in Latin America with deep commercial judgment, regional market knowledge, and fluency in digital assets and financial services. They should understand how institutional clients evaluate new financial products and be able to position tokenized assets as credible solutions for investment, collateral, treasury management, distribution, and market access. Fluency in both Spanish and Portuguese strongly preferred. The role will involve regular travel throughout Latin America. Responsibilities Define and execute Ondo’s institutional business development strategy across Latin America Identify priority countries, client segments, distribution channels, and strategic opportunities across the region Build senior relationships with banks, asset managers, brokerages, wealth platforms, exchanges, fintechs, custodians, family offices, and other institutional partners Develop and manage a high-quality pipeline, progressing opportunities from initial engagement through commercial negotiation, contracting, launch, and expansion Position Ondo’s tokenized products and infrastructure around the needs of institutional clients and regional markets Structure distribution, integration, revenue-sharing, joint go-to-market, and other strategic partnership arrangements Develop country-specific approaches that reflect local market structures, client needs, regulations, and adoption patterns Partner with Product, Legal, Compliance, Engineering, Marketing, and Operations to develop and execute institutional opportunities Provide regional market intelligence and client feedback to inform Ondo’s product, partnership, and go-to-market priorities Represent Ondo at senior client meetings, conferences, industry events, and relevant policy discussions across Latin America Establish clear regional goals, pipeline reporting, operating processes, and performance metrics Build and lead a broader Latin American business development function as the region scales Requirements 10+ years of experience in institutional business development, capital markets, asset management, banking, or digital assets Strong network and track record of building institutional relationships across Latin America Demonstrated success originating, negotiating, and closing complex, high-value commercial partnerships Deep understanding of the Latin American financial-services landscape, including major institutions, distribution channels, market structures, and regional differences Strong knowledge of digital assets, tokenization, stablecoins, blockchain infrastructure, or institutional crypto markets Ability to translate complex financial and technical products into clear institutional use cases and commercial propositions Excellent executive presence, communication, negotiation, and relationship-management skills Strong strategic judgment combined with a willingness to operate hands-on across sourcing, pitching, negotiation, and execution Ability to coordinate complex opportunities involving multiple internal and external stakeholders Fluency in English, Spanish and Portuguese Willingness to travel regularly throughout Latin America and collaborate across global time zones Preferred Qualifications Established relationships with banks, asset managers, brokerages, exchanges, fintechs, wealth platforms, or other relevant institutions in Brazil and Spanish-speaking Latin America Experience with tokenized securities, stablecoins, treasury products, funds, capital markets, custody, or institutional trading infrastructure Experience launching financial products or building new institutional markets across multiple Latin American countries Familiarity with the regulatory and commercial environments of Brazil, Mexico, Argentina, Colombia, Chile, and other priority regional markets What we offer Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation. Full benefits (medical, vision, and dental) and flexible vacation policy (PTO). Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices. A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap. Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.

Location: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale. Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area. About the Role Bybit EU is looking for a Customer Excellence Lead to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses. This senior leadership role covers customer support, service delivery, complaint management, customer experience, operational performance and service optimisation , with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance. Reporting directly to the Chief Business Operati ons Officer EU , you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function. Key Responsibilities Customer Service Strategy & Operations Define and execute the European customer service strategy aligned with business objectives and customer expectations. Oversee customer support operations across European markets, channels and customer segments. Establish service standards, operating procedures, KPIs and performance management frameworks. Drive operational efficiency, scalability and continuous improvement across customer service functions. CRM, Incident & Platform Communications Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners. Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime. Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news. Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events. Customer Experience & Service Quality Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments. Own customer satisfaction, service quality, response times and first-contact resolution performance. Identify customer pain points and drive improvements across the end-to-end customer journey. Develop consistent and effective customer communication and service standards across European markets. Complaint Management & Escalations Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements. Ensure effective processes for managing complex, sensitive and high-priority customer cases. Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns. Analyse complaint trends and implement corrective actions to address recurring issues. Service Channels & Customer Support Manage customer service delivery across live chat, email, telephone and other relevant support channels. Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries. Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets. Oversee service delivery performance of internal teams and outsourced customer support providers. Technology, Automation & Performance Drive the adoption of customer service technologies, AI, automation and self-service solutions. Own customer service analytics, reporting and performance dashboards. Use customer insights, data and feedback to improve service quality, productivity and customer retention. Partner with Product and Technology teams to improve support platforms, workflows and customer journeys. Leadership & Compliance Build and lead a high-performing European customer service function. Set clear objectives, KPIs and accountability across internal teams and external service providers. Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy. Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs. What We're Looking For 10+ years of relevant experience in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services. Proven experience leading large-scale, multi-market customer service operations and high-performing international teams. Strong understanding of crypto trading, digital assets, payments and financial services customer journeys. Demonstrated experience managing customer support operations, complaint handling, escalations and service quality. Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions. Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics. Experience managing outsourced service providers, workforce planning and multilingual customer support operations. Strong understanding of European markets, customer protection requirements and regulated financial services environments. Proven ability to drive operational transformation, customer experience improvements and scalable service delivery. Excellent communication, leadership and stakeholder management skills. Fluent English; additional European languages are an advantage; Chinese nice to have. Bachelor's or Master's degree in Business Administration, Management, Finance , Communications or a related field ; equivalent relevant professional experience will also be considered. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Scottsdale, AZ Workplace: hybrid Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.  The Account Manager role plays a pivotal role in guiding our strategic vision. Tasked with uncovering growth opportunities, managing client concerns, and leading strategic initiatives, the Account Manager is a key contributor to the Operations teams. What You'll Do: Collaborate with internal teams spanning Sales, Field Operations, Centralized Services, Product Management, and Implementation to ensure that projects align with client needs and expectations. Gain a deep understanding of client portfolios, partnering with clients to tailor growth strategies. Serve as the go-to contact for client communications, fostering robust relationships and exploring joint collaboration avenues. Monitor market developments, client feedback, and industry shifts to frame growth strategies that resonate with client and organizational goals. Lead client retention efforts by ensuring service excellence, anticipating client requirements, and delivering timely solutions. Document client interactions, sales endeavors, and growth metrics to inform strategic direction. Achieve or exceed targets related to account growth and upsell according to plan. Work collaboratively with clients to ensure projects stay within allocated budgets, making necessary adjustments for unforeseen costs. Actively solicit feedback from clients on satisfaction, areas of improvement, and any other service needs. Proactively monitor and report client KPI and success metrics Other duties as assigned. What You'll Need: Professional Skills Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships. Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management. Financial analysis capabilities to make informed decisions based on financial data and profit margins. Conflict resolution expertise to address and resolve potential disputes effectively. Technical proficiency or awareness of the tools and techniques used in multifamily renovations. Time management skills ensuring efficient handling of multiple accounts and projects. Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties. Role Specific Skills Exceptional communication, negotiation, and presentation skills, vital for client interactions and stakeholder management that lead to deep relationships. Proficiency in using CRM software and business tools such as data analytics software, spreadsheets for financial tracking, project management platforms, and communication software, crucial for efficient account management. Financial analysis capabilities to make informed decisions based on financial data and profit margins. Conflict resolution expertise to address and resolve potential disputes effectively. Technical proficiency or awareness of the tools and techniques used in multifamily renovations. Time management skills ensuring efficient handling of multiple accounts and projects. Stakeholder management skills to liaise effectively with property owners, contractors, and other relevant parties. Minimum Qualifications A minimum of 5 years in roles related to account management or sales Additional considerations made for experience focusing on property management Other Relevant Qualifications Have a comprehensive grasp of the residential single-family rental landscape, understanding its intricacies and demands. Strong business acumen with an in-depth understanding of customer needs and pain points related to property management, renovation and maintenance operations. Familiarity with local and state regulatory and compliance standards relevant to facilities management or single-family rental property management. Why Lessen: ·        Competitive compensation ·        Health, Dental, Vision, Life, Disability options ·        401K retirement savings plan ·        Paid vacation, federal and floating holidays ·        Maternity/Paternity Pay ·        Career advancement opportunities ·        All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location: Belgrade, Serbia Workplace: hybrid Implementation Manager - Belgrade As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations. This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth. In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences. About us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across: • Global payments and receivables • Foreign Exchange (FX) • Treasury management • Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments. Key Responsibilities Project Orchestration Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy Implementation Planning: Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum Stakeholder Alignment : Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations Resource Coordination: Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines. Client impact analysis: Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process Risk Management Proactive Risk Identification: Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery Escalation Management: Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum Issue Resolution Leadership: Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems Implementation Reviews & Handoff Success Criteria Validation: Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live Go-Live Coordination: Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client Handoff Execution: Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning Post-Implementation Review: Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes Process Improvement Journey Process Documentation: Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys Process Optimization: Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement Cross-team Feedback Integration: Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions Required Qualifications Experience & Background · 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments · Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion · Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities · Stakeholder management experience managing relationships with technical stakeholders, and C-level executives · Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in. Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.