Location: Remote; United States; Poland; United Kingdom; Netherlands
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re hiring a Product Manager to own the core ElevenCreative product experience for creators and marketers who sign up, subscribe, and build on their own. Self-serve users make up the majority of ElevenCreative’s user base, and they use the platform to generate and edit speech, music, image, and video across 70+ languages.
You’ll drive growth and adoption across the self-serve product experience, focusing on how users discover what ElevenCreative can do, how they move from a first generation into agents, video, and multi-step creative workflows, and what keeps them coming back and upgrading. There’s no shortage of things we could build. The job is defining the big bets, scoping them well, and shipping them quickly with the team.
PMs at ElevenLabs work in small, highly collaborative teams with minimal process, alongside engineers who have room to build creatively and lead. The scope is broad by design. Some weeks lean toward product, others toward growth or go-to-market work, and you’ll own whatever it takes to make ElevenCreative the best product for its users.
WHAT YOU’LL DO
- Drive growth and adoption of the self-serve product, focusing on onboarding, activation, and upgrade moments, and partnering with growth, lifecycle, and pricing teams where they connect
- Scope and define the big bets for the self-serve product across image, video, music, agents, and editing workflows
- Find the biggest opportunities in the user journey through product data and user behavior, and turn them into clearly scoped projects
- Drive adoption of newer experiences like agents and video, helping users expand from a single product into the full platform
- Work with engineering and design to ship quickly, mocking up early concepts yourself when it speeds things up
- Partner with growth, lifecycle, and social teams on launches and the moments that bring users into new parts of the product
- Define success metrics for your area and track activation, engagement, retention, and conversion to paid plans
- Talk to creators and marketers regularly to understand how they work and where the product falls short, and bring those insights back to the team
REQUIREMENTS
- 5+ years of product management experience on consumer or self-serve products
- A track record of moving growth and adoption metrics through the products you’ve shipped
- Deep familiarity with the creative space and the creators and marketers who use these tools, with a habit of bringing user insights into every product decision
- Experience scoping and defining large, ambiguous bets and owning them end to end
- Design-minded, with a high bar for quality and user experience and the ability to mock up concepts yourself
- Technical fluency to go deep with engineers on how things are built and the tradeoffs involved
- Strong analytical skills and comfort in product analytics tools to find opportunities and measure impact
- A track record of shipping quickly and iterating based on what the data shows
- Ownership pedigree, meaning you drive your own projects fully rather than handing off after the spec
- Curiosity about AI and creative tools, and close attention to how the space is moving
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
УдалённоRemote; United States; Poland; United Kingdom; Netherlands
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Задачи:
— вести B2B-клиентов от onboarding и KYC/KYB до запуска и первых транзакций
— разбираться в бизнес-модели и платёжных потребностях клиента и подбирать оптимальный payment flow
— сопровождать клиентов по продуктам платформы: счета, FX, международные переводы, payouts, fiat/crypto, API, White Label
— развивать клиентов и помогать подключать дополнительные сервисы платформы
— сопровождать cross-border payments, в том числе нестандартные и ручные платёжные сценарии
— контролировать транзакции, разбирать задержки, отклонения и другие операционные вопросы
— взаимодействовать с AML/Compliance, Finance, Legal, Product/IT и Sales
— участвовать в запуске API-интеграций и White Label-проектов
— собирать обратную связь клиентов и участвовать в улучшении продукта и внутренних процессов
Требования:
— опыт от 3 лет в fintech / payments / banking / FX / Client Success / Account Management
— опыт работы с B2B-клиентами в финансовых или платёжных продуктах
— понимание cross-border payments, SWIFT, SEPA, FX и settlement
— понимание KYC/KYB и AML
— опыт сопровождения клиента от onboarding до запуска продукта
— умение переводить бизнес-задачу клиента в понятный payment flow
— понимание API-интеграций на уровне взаимодействия с клиентом и технической командой
— русский язык — свободный
— английский — B2+
Плюсом:
— B2B cross-border payments
— crypto / USDT / USDC
— treasury / FX operations
— mass payouts
— API / White Label
— опыт работы с несколькими банками и payment providers
Условия:
— полностью удалённо, full-time
— 5-дневная рабочая неделя
— работа с собственной fintech-платформой и международной платёжной инфраструктурой
— прямое взаимодействие с Product/IT, Compliance, Finance, Sales и руководством
— возможность влиять на клиентский опыт, продукт и процессы компании
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– Прямое влияние на ключевые показатели: CR к FTD, LTV, удержание, выручка; – Широкие возможности для тестирования — десятки гипотез, механик и экспериментов с интерфейсом;
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ABOUT THE ROLE
Taxfix builds more products for more customer segments, faster than before. As Senior Product Marketing Manager, you are the go-to-market partner embedded into a product team, from the first discovery conversation to scaling. You’re not just handed a final product to talk about it. You bring customer, market and competitive evidence into the decisions that shape what gets built from day one: which segments to target, what features to prioritize, how to create Aha moments. You influence what the product does, how it wins and whether people will pay. You also build the systems that keep this work running: from automated competitor and customer insights generation, to agentic workflows that let product teams run smaller launches themselves at high quality.
You work closely with Product, Engineering, Commercial, Growth Marketing and Paid Acquisition.
WHAT YOU'LL DO
- Taking one (or many) of our big bets to market. With high level of responsibility, autonomy and direct support from senior leaders and domain experts, you will help us launch assisted and AI-native experiences that customers truly love.
- Bring the market into product decisions. Turn customer, market and competitive evidence into clear recommendations for the product team. Join discovery work and design sprints where market specifics shape what gets built.
- Choose who to serve, and who not to. Break users and products down into needs, pains, and functional and emotional value. Define sharp ICPs and decide which segment to win first and later.
- Position the product to win. Define the competitive alternatives, what makes the product different and why it wins. Turn that into a sharp messaging and shape the pricing and packaging inputs.
- Run launches as tests. Run lean tests early, report what the measures show, and adapt the product, the positioning and the go-to-market. You gather evidence that improves our GTM decision quality, not tick off a launch checklist.
- Align the people around the work. Bring structure to complex go-to-market work: clear owners, milestones, decision points and success measures. Facilitate decisions across Product, Engineering, Data, Growth and commercial teams.
- Build the insight engine. Replace ad hoc research with automated flows of competitor and customer insight that product and marketing teams use every week.
- Own part of the context system. Turn each go-to-market decision and artifact into governed context that empowers people and agents alike.
- Build with AI. Build your own prototypes, applets and automations for the opportunities you prioritize, and help product teams self-serve lower-tier launches at quality.
WHAT YOU'LL BRING
- 5+ years of bringing tech products to market. You have successfully taken complex products or features from discovery to launch and adoption, in a fast-paced environment.
- Data- and evidence-driven over opinion. You set clear targets, success definitions and guardrails. You analyze data and derive actionable next steps. When evidence contradicts the plan, you say so, including to senior stakeholders.
- Customer insight and craft. You stay close enough to users to quote them. You turn what they said into why they behave as they do, and into a narrative people remember.
- AI as a builder. You build agents, automated workflows, prototypes and context towards clear milestones or outcomes.
- Communication and project leadership. You write and speak with precision, align several teams at once and keep many moving pieces on track.
- High agency and curiosity. You find the problem and solve it without waiting to be told, and you carry it like an owner.
- Bias for action. You prioritize speed of learning and progress over perfection.
- English and German. You use German to write customer-facing messaging and English to work with the wider team.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
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Discovery здесь — сердце роли: проводишь CustDev, ищешь и валидируешь боли, превращаешь инсайты в гипотезы и доводишь их до A/B-теста. Кого ищем: продакта, который 2–3+ года развивал массовый продукт, проводил исследования, уверен в SQL и умеет принимать решения на основе данных.
Задачи:
— Управление командой Account / Operations Managers.
— Контроль onboarding / онбординга B2B-клиентов: KYC/KYB, активация аккаунта, запуск первых транзакций.
— Контроль клиентского сервиса, SLA / сроков обработки запросов и качества коммуникации.
— Сопровождение ключевых и VIP-клиентов, решение сложных кейсов и эскалаций.
— Участие в запуске API-интеграций и White Label-проектов.
— Координация клиентских вопросов с AML/Compliance, Legal, Finance, IT/Product и Sales.
— Разработка и внедрение SOP / стандартных операционных процедур, скриптов, базы знаний и KPI / ключевых показателей эффективности.
— Анализ клиентских запросов и улучшение внутренних процессов.
— Внедрение AI-инструментов и автоматизации в работу команды.
— Проведение one-to-one / индивидуальных встреч, обучение и оценка эффективности сотрудников.
Требования:
— 3+ года опыта в Account Management / управлении клиентами, Client Operations / клиентских операциях, Customer Success / работе с клиентским успехом или Payments / платежах.
— Опыт в fintech, payments, banking, FX, crypto или других финансовых сервисах.
— Опыт управления командой от 1 года.
— Понимание международных платежей, FX, корпоративных счетов, KYC/KYB и AML.
— Опыт работы с B2B-клиентами и сложными клиентскими кейсами.
— Понимание API-интеграций и/или White Label будет преимуществом.
— Опыт работы с KPI, SLA, CRM и операционной отчетностью.
— Сильные лидерские и коммуникационные навыки.
— Английский — Upper-Intermediate (B2) и выше.
Условия:
— Remote, full-time.
— Международную fintech-среду и сложные B2B payment-продукты.
— Возможность напрямую влиять на клиентские и операционные процессы.
— Прямое взаимодействие с руководством и ключевыми командами.
— Возможность развивать Account / Operations-функцию и команду.
— Конкурентный фикс + KPI-based bonus / бонус по результатам KPI.
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Ищем специалиста для развития контент-стратегии и роста органического трафика. Вам предстоит работать с SEO, верстать лендинги и создавать качественный контент с помощью AI-инструментов.
Location: India
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customisation to deliver clear business outcomes in production environments.
You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.
In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Account Managers to convert technical success into durable revenue growth and long-term customer commitment.
Requirements
- 7-11 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in India
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the Indian market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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• Достигать согласованных результатов в заранее согласованные сроки. • Управлять разработкой, маркетингом и продажами: корректировать и адаптировать продукт, ставить задачи, объяснять требования, контролировать сроки и качество результата.
Location: AU: Melbourne: (260 Burwood Rd)
Workplace: Hybrid
Our Purpose
At Xero, we’re here to make running a business beautiful. By making small business more efficient every day, connecting them with big business technology and empowering a community behind them, their potential is limitless. When that happens, we’re not only helping small business, we’ll be building a stronger economy that can change the world.
The role and its impact
Product Marketing at Xero works closely with both Product and Go-to-market teams across the business to bring a holistic view of customer needs to Product, and translate product initiatives into customer value. We do this so that we deliver maximum product value to customers as efficiently and effectively as possible.
In this fixed-term role, you’ll help shape and grow Xero’s global Payments products, including bill payments and invoice payments. You’ll bring customer, market and commercial insight into product decisions; define clear customer value, positioning and evidence-backed claims; and partner with Product and global and regional go-to-market teams to launch products and improve adoption, usage and revenue. You’ll identify and test opportunities to deliver differentiated value for small businesses and their advisors. You’ll build trusted cross-functional relationships, understand the portfolio and its commercial priorities, and shape a focused set of launch and growth opportunities.
You will be a key contributor in assessing market opportunity
- Partner with Strategy, Product Management, Design and research and analytics teams to understand small businesses, advisors, competitors and market dynamics across Payments, and identify the customer problems and opportunities that matter most.
- Synthesise customer research, product performance and regional feedback into clear insights and recommendations that inform product strategy, positioning and go-to-market plans.
- Help size and prioritise market opportunities, define the customer and advisor segments to focus on, and identify where Xero can win; use market-sizing measures such as serviceable available market where relevant.
You will lead Customer Value Propositions, including development, maintenance, and custodianship throughout Xero
- Lead a collaborative process with Product and Customer teams to define the value proposition for priority segments, including the customer problem, differentiated value, reasons to believe and supporting evidence.
- Translate value propositions into clear positioning, messaging frameworks and product playbooks that internal teams can use consistently across customer touchpoints.
- Maintain and update positioning, claims and evidence as customer needs, product capabilities, competitor activity and regional requirements change.
You will partner with Product and Go-to-market leads on priority launches and significant product changes, bringing the customer and commercial perspective into launch strategy, sequencing and readiness.
- Translate product plans and changes into clear customer value, and keep relevant Customer and regional stakeholders informed of priorities and readiness.
- Work with Product and regional Customer teams to shape launch timing and approach, set clear value and claims guardrails, and surface dependencies or customer risks early.
- Develop clear briefing and enablement resources for Sales, advisors, Customer Experience and other internal teams so they can explain product value and support customers.
You will partner with Product and Go-to-market teams, including Lifecycle, to identify and grow Payments opportunities
- Use customer insight, product analytics and regional feedback to identify opportunities to improve adoption, attach, usage, retention and revenue, and recommend where to focus against commercial priorities.
- Develop and prioritise growth hypotheses and experiments with Product, Lifecycle, Data and regional teams; support test design, customer messaging and measurement, then apply the learnings.
- Shape in-product and lifecycle strategy for priority growth opportunities, partnering with channel owners on targeting, journey design and execution.
Where And How You Can Work
This is a hybrid role based in Melbourne. You will spend part of your week in our Melbourne office to collaborate with your team and partners, with boost days as an opportunity to come together in person and build relationships across the business. As you will work across time zones and regions, you will also get comfortable with flexible hours and asynchronous updates.
Here are some of the things we’re looking for, for this role
- Strong product marketing experience, or experience in lifecycle, growth or customer marketing (preferably within a SaaS organisation)
- Experience in payments, financial services or another complex, transaction-based product is an advantage; the ability to learn complex products and customer needs is essential.
- Experience working across geographies and time zones, partnering with Product Managers and development teams in an agile environment, will help you succeed in this role.
- Proven experience developing customer lifecycle and growth strategies, including messaging, channel planning, measurement and optimisation.
- Ability to think strategically, work independently and effectively in a fast paced environment
- Self-motivated and collaborative, with strong planning, prioritisation and coordination skills and attention to detail.
- Creative problem solver who can incorporate new learnings into existing plans and act decisively and independently
- Strong communication, analytical, critical thinking and business strategy skills
- A gift for storytelling: turning complex Payments products and propositions into clear, compelling language customers can understand and act on.
- Ability to handle the pace and ambiguity that comes with working in a fast-paced tech environment
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world’s largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add.
We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas:
Scaling and infrastructure.
Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online.
Velocity.
The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform.
Inference engine.
The software between the accelerator kernels and the routing layer that serves every request.
Performance.
Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance.
This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like.
Key responsibilities
Own the programs that scale Claude’s serving fleet across accelerator and cloud platforms, from early direction through delivery.
Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path.
Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision.
Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps.
Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic’s central Infrastructure org.
Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams.
Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion.
Own inference readiness for model launches alongside our launch TPMs.
Minimum qualifications
7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it.
Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking.
A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly.
A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep.
The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers.
Strong written communication, including plans, reviews, and executive updates that many teams depend on.
Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit.
Care about Anthropic's mission and about serving frontier AI safely and reliably.
Preferred qualifications
Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing.
Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform.
Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services.
Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity.
Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work.
Familiarity with Kubernetes-based orchestration and job scheduling.
Experience working with research teams and turning their needs into infrastructure requirements.
Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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