Location: New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
You’ll lead the Mobile AI engineering team, responsible for making Notion AI genuinely useful on phones and tablets. Mobile is where AI needs to work in the moment: when users are capturing ideas, catching up between meetings, asking questions, or trying to move work forward away from their desk.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Define and evolve the roadmap for Notion’s core mobile AI surfaces, including chat, capture, agent workflows, workspace Q&A, and lightweight creation flows.
- Take new mobile AI ideas from exploration to shipped product, using prototypes, user feedback, and product data to decide what to build next.
- Improve the production quality of mobile AI by identifying instrumentation gaps, reliability risks, and performance bottlenecks before they become user problems.
- Help the team build the right technical foundations for fast iteration across mobile, web, and server boundaries.
SKILLS YOU'LL NEED TO BRING
- Engineering leadership: You have 2+ years managing engineering teams and have helped teams ship high-quality products at scale.
- Hands-on technical leadership: You stay close enough to the code to guide architecture, performance, reliability, and release-quality decisions — and can make small contributions when it helps the team move faster.
- AI product curiosity: You don’t need to be an AI researcher, but you are hands-on with AI tools and curious about how AI changes product development, engineering workflows, and user expectations.
- Execution through ambiguity: You can turn open-ended product bets into clear strategy, sequencing, staffing, and delivery.
- Cross-functional leadership: You work well with across different functions to define problems and ship polished outcomes.
- People leadership: You recruit, coach, and grow engineers, build an inclusive team, and communicate clearly through disagreement.
NICE TO HAVES
- You’ve led teams building AI product experiences involving streaming UX, tool use, voice or multimodal input, evaluation loops, or reliability guardrails.
- You’ve managed teams through 0→1 product development or fast iteration on new product surfaces.
- You have experience with mobile platform concerns such as offline resilience, realtime collaboration, rich-text editing, app performance, or release quality at scale.
- You’ve led teams delivering end-to-end product experiences across mobile, web, and server boundaries.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated base salary range for this role is $255k - $290k per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: EMEA - Remote, UNITED STATES - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About MetaMask
MetaMask is building a future where users can unlock the full product stack through a single, seamless identity experience, enabling access to all features with trust, safety, and minimal friction.
Today, identity verification is fragmented across several product and onboarding experiences. Users are repeatedly asked to verify themselves across different services, creating unnecessary friction, inconsistent outcomes, and degraded trust.
Universal KYC (UKYC) is a new initiative to solve this problem by creating a
single, reusable identity layer
across MetaMask. At the centre of this is
MetaMask Passport
, a product designed to enable users to verify once and unlock multiple experiences across the MetaMask ecosystem.
This role sits at the intersection of
platform and product experience
. You will define the primitives, standards, and user journeys that make identity verification seamless, privacy-conscious, and globally compliant.
What you’ll do
You will own the vision and roadmap for Universal KYC and MetaMask Passport, defining how a reusable identity layer unlocks the broader MetaMask product stack. You will build the underlying identity platform, creating scalable verification primitives and standards that can be adopted across products. In parallel, you will design a seamless, low-friction KYC experience that reduces time-to-first-transaction while maintaining compliance integrity. You will drive adoption across MetaMask by partnering closely with internal teams to integrate a consistent identity layer, while balancing privacy, trust, and global regulatory requirements. Throughout, you will lead execution end-to-end, aligning cross-functional teams and delivering measurable outcomes.
What we are looking for:
Proven experience building or scaling
identity verification (IDV), KYC, or onboarding products
Strong background in
fintech
, ideally with exposure to
Web3
Hands-on experience working with
identity verification providers (IDV vendors)
such as Sumsub, Veriff, Onfido, Persona, or Stripe Identity
Familiarity with
compliance workflows
, including KYC, KYB, and customer due diligence (CDD) processes
Track record of delivering
platform products adopted across multiple teams
Ability to operate across both
technical systems and user experience
What Success looks like:
Increased KYC completion rates and reduced onboarding friction
Reduced time-to-first-transaction across KYC-gated flows
Increased reuse of verified identity across products
Improved transaction success rate through consistent verification outcomes
Strong user trust with minimal friction and compliant execution
Attributes that will make you stand out
First-principles thinker with strong product judgment
Deep user empathy with a focus on reducing friction and cognitive load
Strong understanding of trust, privacy, and compliance trade-offs
Clear, structured communicator who drives alignment and momentum
High ownership and ability to operate in ambiguity
Why This Role Matters
Universal KYC is a foundational unlock for MetaMask, enabling users to move from fragmented, repetitive identity verification to a seamless, reusable experience across the entire product stack. It establishes a scalable, privacy-conscious identity layer that strengthens user trust while meeting global compliance requirements. This is a high-leverage role at the intersection of access, trust, and growth, critical to unlocking the next phase of MetaMask’s evolution.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$130,000
—
$187,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Hybrid - London
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel's Enterprise sales team is built on people who are technically fluent, commercially sharp, and deeply curious about the companies they sell into. As a Majors AE covering some of the key EMEA markets, you will own a curated book of named enterprise accounts and be the primary driver of net-new revenue and platform expansion. You will work alongside Solutions Engineers, Partner Manager, and cross-functional Vercel stakeholders to bring Vercel's platform into some of the most digitally ambitious and transformational companies in the region.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you'll do
Build and execute multi-year account plans across a curated set of named Major Accounts, with hyperscalers, SIs, and agency partners embedded in the strategy from day one
Drive net-new revenue through outbound ownership, rigorous discovery, executive alignment, and multi-threaded deal execution spanning engineering, product, procurement, legal, and the C-suite
Translate Vercel's platform into board-level narratives around developer velocity, infrastructure consolidation, and AI-driven transformation as measurable operational levers
Own complex commercial negotiations and establish Vercel as a long-term strategic infrastructure partner embedded in your accounts' roadmaps for web and AI transformation
What you need
5–10+ years in enterprise SaaS with a demonstrated track record of closing six and seven-figure deals in major or strategic accounts
Experienced in partner-influenced or co-sell motions — you know how to activate a hyperscaler or SI/ISV relationship to open doors and accelerate deals, not just name-drop them
Fluent in English and local language requirements based on the territory you’re focused on
Comfortable discussing architecture with a CTO and total cost of ownership with a CFO
A disciplined account planner who thinks in years, builds executive relationships from scratch, and sequences complex accounts to maximise long-term revenue
Fluent in MEDDPICC and rigorous about forecast hygiene and CRM discipline
Able to hold credible, technically grounded conversations with senior engineering and product leadership — without leaning on a solutions engineer as a crutch
A value seller who leads with business outcomes and customer pain, not feature lists
Bonus if you
Have a background in web development, developer tooling, web infrastructure, cloud platforms, or AI/ML
Come with existing relationships at AWS, GCP, Azure, or major SI/ISV players active in the UK and Northern Europe markets
Have experience navigating ELAs, global framework agreements, or enterprise procurement in regulated industries
Have sold into media, retail, financial services, or digital-native companies — verticals where Vercel has strong traction in the UK market
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The London based pay range for this role is 200,000 - 270,000 GBP OTE. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Csapatjátékosok figyelem! Szereted a rugalmas és dinamikus munkakörnyezetet, ahol részt vehetsz a kereskedelem jövőjének kialakításában? Ha igen, akkor olvass tovább!
Csatlakozz hozzánk még ma teljes munkaidőben és építsük tovább együtt a Wolt Marketet Óbudán! 🤩
Mi lesz a feladatod?
Rendelések elfogadása az alkalmazásunkon keresztül
A beérkező áru feldolgozása
Megrendelt termékek összekészítése, csomagolása és átadása a futároknak, vagy a vásárlóknak
A belső rendszerünk naprakészen tartása a termékek adataival
A bolt rendjének és tisztaságának fenntartása
Részvétel a bolt működésének folyamatos fejlesztésében
Mit várunk tőled?
Gyors tanulási- és multitasking képességet
Proaktivitást, szolgáltatói szemléletet
Önállóságot, ambíciót, a gyors tempójú startup környezet szeretetét
Napközbeni, esti és hétvégi műszakok vállalását egyaránt - A Wolt Market Óbuda a hét minden napján reggel 6 órától éjfélig tart nyitva!
Bolti vagy raktári tapasztalat előny, de nem feltétel
Legalább alapszintű angol nyelvtudást
Folyékony magyar nyelvtudás (Fluent in Hungarian)
Mit kínálunk mi?
Wolt-os dolgozói kedvezmény, kreditek formájában
Cafeteria juttatás, Szép Kártya formájában
All You Can Move Kártya lehetőség
Wolt-specifikus tréning programok
Csapatépítők és egyéb közös céges események
A következő lépés
Ha szívesen dolgoznál olyan környezetben, ahol gyorsan fejlődhetsz, ha szeretsz felelősséget vállalni a feladataidért, ha szeretnél egy extrém ambiciózus csapat tagja lenni, akkor kattints és beszélgessünk!
Folyamatosan dolgozzuk fel a beérkező jelentkezéseket, szóval küldd el, amilyen gyorsan csak lehet! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Worldwide
Workplace: hybrid
Position Summary / Job description
We are looking for a Restaurant Manager’ ready to join immediately.
Primary Responsibility of the Role:
· Leads the Restaurant teams and ensures training, development and supervision of the Restaurant teams in product knowledge and service.
· Supervises and motivates the team by ensuring all Standard Operating Procedures are in place and executed before, during and after service.
· Ensures proper inventory processes including requisitions, receiving, moving and stocking product in accordance with first in/ first out (FIFO).
· Prepares for and leads all Sanitation and Public Health inspections.
· Advance planning, coordination and oversight of execution of special events and Banquets.
· Provides assistance to direct reports and the Assistant Food and Beverage Manager in the execution of the day-to-day operations of the Restaurant venues.
· Manages the financial performance to exceed expectations for all Specialty venues in partnership with senior leadership.
· Coaches others by providing constructive feedback; helps others identify developmental needs and monitors progress; promoting an environment where everyone is valued and included.
· Coordinates and maintains on-going training programs and its’ execution to ensure all team members always have access to all pertinent training materials and are regularly tested on all information including menus, hours of operation, steps of service, Public Health and other divisional, brand information.
· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty and integrity.
· Able to execute any electronic reservation system as assigned by company directives and to be able to train and guide on-board restaurant team members competently in the system.
· Ensuring cooperation and coordination of activities with all other departments, with special focus on the relationship with the Galley Department/Executive Chef.
· Leading “by example” by knowing manuals and guidelines, including the latest updates, and teaching/coaching on board teams for optimal results.
· Conducting VSP inspections with the shipboard management team, ensuring 100% compliance, including equipment status and maintenance reports.
· Monitoring NPS Scores and by engaging the management team immediately follows up on both success and failure to create an environment of acute awareness and positive re-enforcement.
· Additional duties may, and will, be assigned by the shore side management with an expectation of execution.
Position Requirements:
Valid Standards of Training, Certification and Watchkeeping for Seafarers (STCW) and flag certification for the duration of the contract and appropriate to position.
Previous Restaurant Manager or Maître D experience on cruise line/passenger vessel.
Excellent verbal and written command of the English and French Language.
Superior knowledge and experience in Public Health rules and regulations related to VSP and HACCP.
Excellent working knowledge of food, beverage (wine, beer, spirits, cocktails, coffee, tea) and an international cuisine.
Collaborative and interpersonal, who build positive relationships, exhibit tact and earn trust.
Strong communicator, both verbally and in writing, who effectively communicate at all levels.
Problem solvers, who are flexible and creative in finding solutions for hard problems.
Self-starters, who take the initiative in leading goals, utilize analytical skills and possess the adaptability to change.
Accountable individuals, who take ownership of projects, effectively communicate results, and recommend improvements.
High School Diploma or GED
Working knowledge of various computer software programs (MS Office).
Employment Terms & Conditions
4 months +/-1 months
We would appreciate to receive your application including your CV with all references of employers, proof of previous sea service, completed training's and certificates by clicking on the “apply” button below.
Location: Kyiv
Workplace: onsite
Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.
We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.
The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.
Requirements:
5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
Experience with secrets management, access control, and credential rotation practices.
Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.Strong communication, ownership, task management, and mentoring skills.
Desirable:
Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
Experience with streaming platforms such as NATS or Kafka.
Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
Experience with compliance frameworks such as SOC 2.Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.
Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.
Responsibilities:
Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.
Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Taiwan (Remote)
岗位概述
负责高价值客户的开发与维护,深入了解各家产品与解决方案,通过专业够听和定制化的解决方案,推动交易、资产及收入等关键指标的持续增长。该岗位高度 KPI 导向,需要强目标感、快速学习能力,同时能接受高强度出差。
主要工作职责
1- 开发与拓展
通过多渠道(线下拜访、行业会议、社群、转介绍等)挖掘并开发潜在高价值客户(包括但不限于专业交易者、家族办公室等)。
能够快速画像并识别高潜力目标客户,建立并维护客户线索池和跟进节奏。
2- 客户关系管理与业绩达成
建立并维护稳固的客户关系,定期Review,了解用户交易需求、资金规模与产品需求。
对所负责客户的
资产规模、交易量、收益贡献等关键指标(KPI)负责
,按月度/季度完成业绩目标。
3- 产品与解决方案咨询
深入理解各家主流交易平台的各产品条线(如:现货、合约、期权、Earn/理财、结构化产品等),能够为客户提供对比分析和专业建议。
收集客户需求与痛点,协同产品、运营等团队,为重点客户提供定制化解决方案。
4- 行业洞察与学习
持续跟进行业动态、竞品策略和新产品形态,快速掌握并消化新知识,形成对客户有价值的观点与建议。
定期输出客户/市场反馈与竞品情报,为内部策略和产品迭代提供一线视角。
任职要求
至少
2 年及以上 web3 行业工作经验
,对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验。
能够
快速识别与筛选目标客户
,具备优秀的沟通谈判技巧与关系维护能力,有高潜力客户的客户关系管对金融市场、衍生品、风险收益等有基本认知,有银行、券商、资管等金融背景者优先。理、客户服务和运营等相关工作经验优先;
明确的
KPI & 结果导向
,习惯用数据衡量业绩。
能接受
高强度工作节奏与频繁出差 / 拜访
。
自驱力强,抗压能力好,能够在不确定环境中找到路径并推动落地。
能够
中英文双语工作(听说读写);
本科及以上学历,
金融、经济、会计、数学、统计、计算机等相关专业优先
。
Role Overview
Responsible for acquiring and managing high-value clients, developing a deep understanding of different products and solutions across platforms, and driving sustainable growth in trading volume, assets and revenue through professional consultation and customized solutions. This is a highly KPI-driven role that requires strong goal orientation, fast learning ability, and the ability to handle frequent business travel.
Key Responsibilities
1- Client Acquisition & Expansion
Identify and acquire potential high-value clients (including but not limited to professional traders, family offices, etc.) through multiple channels such as in-person visits, industry events, communities and referrals.
Quickly profile and identify high-potential target clients, maintain a structured lead pipeline and follow-up rhythm.
2- Client Relationship Management & Target Delivery
Build and maintain strong, long-term relationships with clients; conduct regular reviews to understand their trading needs, capital scale and product preferences.
Take full responsibility for key KPIs of your client portfolio, including asset under management, trading volume and revenue contribution, and achieve monthly/quarterly performance targets.
3- Product & Solutions Advisory
Develop an in-depth understanding of major product lines on leading trading platforms (e.g. spot, perpetuals, options, Earn/wealth management, structured products, etc.) and provide professional comparison and recommendations to clients.
Gather client needs and pain points, and work with product, operations and other internal teams to deliver customized solutions for key clients.
4- Industry Insight & Continuous Learning
Continuously track industry trends, competitor strategies and new product types; quickly absorb new knowledge and translate it into valuable insights and suggestions for clients.
Regularly share client/market feedback and competitive intelligence to provide frontline input for internal strategy and product iteration.
Requirements
At least
2 years of work experience in the Web3 industry
, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.
Able to
quickly identify and qualify target clients
, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus.
Clear
KPI & result orientation
, and comfortable using data to measure and manage performance.
Comfortable with a
high-intensity work pace and frequent travel / client visits
.
Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment.
Able to work in
both Chinese and English (listening, speaking, reading and writing)
.
Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hamburg
Workplace: Hybrid
adjoe is redefining the future of mobile advertising. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with our intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by Europe’s leading media powerhouse Bertelsmann and operating from offices in Hamburg (HQ), Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
About the Role
As adjoe enters its next critical phase of global expansion, with a strategic priority of building a scalable and predictable revenue engine. We are looking for a hands-on Senior Manager to advance our GTM strategy and drive global execution with our teams in Europe, North America, and APAC. This is not a maintenance role; it is a creation role at the heart of our commercial strategy.
Your mission is to shape and refine our global GTM strategy and take strategic priorities through execution to achieve results. You will define and implement the operations that will ensure we can continue to scale efficiently across all markets.
Reporting directly to our Managing Director (GTM) and working closely with regional VPs of Revenue, the wider adjoe leadership team, and our Product and Tech departments, you will act as a strategic partner and operational bridge across teams. You’ll help translate strategic goals into execution, ensuring alignment from planning to delivery. This role blends analytical and strategic thinking with hands-on collaboration—supporting high-impact initiatives, guiding teams through complex deals, and driving seamless execution from partner engagement to integration.
What You Will Do:
- GTM Strategy: Partner with our Managing Director (GTM) and regional VPs of Revenue (Europe, North America, APAC) to design and implement a scalable global GTM strategy, defining the end-to-end sales processes and operational cadence.
- Business Development: Actively support our Sales teams on high-priority, strategic accounts across all stages (deal, onboarding, and scaling). Support our Growth teams in strategic account development (e.g. new product upsell strategy).
- Sales Enablement & Productivity: Act as the primary bridge between Product Marketing and the global Sales organization, developing a continuous enablement program to equip teams with the knowledge and assets to win.
- Reporting & Pipeline Management: Architect and build our global sales reporting framework to establish a single source of truth for pipeline health, forecasting, and performance KPIs.
- Sales Incentive Design & Execution: Design, model, and manage a motivating global sales commission plan, from initial hands-on creation to eventual strategic oversight as the team scales.
- Cross-Functional Alignment: Act as the operational bridge between Sales, Product, and Tech teams, driving clarity, alignment, and accountability across markets.
- Future Growth - Team Development: Build and lead the foundation of the Revenue Operations function, establishing processes and a structure that can grow with the company’s expansion.
Who You Are:
- Strategic & Analytical: 2–3 years of experience in Strategy Consulting (MBB), high-growth Start-ups or Scale-ups, or VC/PE, with a strong record in strategy development and execution, ideally GTM oriented.
- Business Acumen: Experienced in formulation (and ideally execution) of commercial strategy and GTM motions. Solid understanding or strong interest in AdTech, including the key performance metrics and sales cycles common in the space.
- Builder’s Mindset: You combine structure and pragmatism—equally comfortable architecting multi-year GTM plans and rolling up your sleeves to execute. You thrive in fast-paced, evolving environments.
- Executive Presence & Partnership: Strong business acumen and the ability to work closely with senior leadership and external partners. You influence through insight, build trust across teams, and act as a reliable partner who turns strategy into execution.
- Problem-Solving & Ownership: You bring a structured, yet adaptive approach to challenges—leading high-impact initiatives from idea to outcome with a hands-on, entrepreneurial spirit.
- Global Communicator: Excellent communication skills in English and German.
- Academic Foundation: Degree in Business, Finance, Economics, or STEM from a top-tier university. An MBA is a plus but not required.
Our Commitment to Your Success:
- Invest in Your Future: You’ll join a high-performing, rapidly scaling global company with a clear vision, while directly influencing the company's trajectory and sharing in its success. We’re committed to your growth through regular feedback, mentoring, and our development programs, you’ll expand your skillset and build a long-term career at adjoe.
- Easy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you and your family covered, including a relocation bonus, and personal support to help you build your life here, making your move smooth and stress-free.
- Live Your Best Life, at Work and Beyond: Flexible hours, remote Fridays and 30 vacation days. You’ll also have three weeks of remote work each year, access to an 24/7 in-house gym with classes, and mental health support through our Employee Assistance Program (EAP).
- Thrive Where You Work: Our Hamburg HQ offers more than a view of the Alster lake. You’ll find a vibrant office with top-notch equipment, open collaboration spaces, and plenty of snacks and drinks to keep ideas (and energy) flowing.
We welcome applications from people who will contribute to the diversity of our company.
We welcome applications from people who will contribute to the diversity of our company.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Secure Development team ❤️
OpenZeppelin is the security partner of choice for the most important protocols in Web3. Our Secure Development team sits at the intersection of building and breaking: we design, implement, and harden production-grade libraries and smart contracts for leading projects across EVM, Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, and beyond, often as an embedded extension of the client's engineering team.
We work the way the rest of the industry will five years from now. Every developer on the team is a fully AI-native engineer, supported by outstanding internal AI tooling built for every phase of secure development. Developers own their workstreams end-to-end — agents amplify their effectiveness, and peers, security researchers, and external auditors provide rigorous review on every piece of work that ships.
The Canton Network engagement
This role joins an active
24-month, multi-million-dollar commitment
to build the open-source DeFi foundations of the world's most institutional blockchain. You'll deliver production-ready Reference Implementations (privacy-preserving DEX, lending, cross-chain stablecoin settlement, confidential auction launchpad, and more), the OpenZeppelin Contracts Library for Daml that Canton developers will import, and Canton standards implementation.
Within this, you will:
Own features of the OpenZeppelin Contracts Library for Daml end to end, from design through audit: examples include a Timelock, access control, vaults, or token standard support.
Design and implement components of the year-1 Reference Implementations: privacy-preserving DEX, lending protocol, cross-chain stablecoin settlement, and confidential auction launchpad.
Implement and shepherd the OZ Daml versions of CIP-56, CIP-86, CIP-103, future CIPs. Coordinate with Digital Asset on spec evolution and with ChainSafe on middleware alignment.
Present and defend your designs in technical discussions with Digital Asset, the Canton Foundation, and other partners.
Work with OpenZeppelin's security researchers on threat models, audit preparation, and fixes for the components you own.
Use AI systems as core daily tools for research, design, implementation, testing, and security work. Build agents, skills, and workflows, and share what works with the team.
Contribute developer-experience and security feedback upstream into the Canton protocol, Splice, the Daml SDK, and the Splice Wallet Kernel.
Research privacy-preserving DeFi, multi-party authorization patterns, and Canton-specific primitives, and share what you learn with the team.
You have
Production Daml fluency.
You understand templates, choices, controllers/observers/signatories, multi-party authorization, sub-transaction views, and propose/accept patterns as first-class primitives. Running an SV, contributing to Splice internals, governance, or Canton Coin tokenomics.
Canton architecture depth.
You understand the network, not only the code: the Global Synchronizer and private synchronizers, what each party and synchronizer sees in a transaction, smart contract upgrades, and the token standards (CIP-56, CIP-112).
3+ years of smart contract development in production.
This includes hands-on work on Canton or another UTXO-based or privacy-preserving architecture (Cardano, Midnight, Zcash, Aleo, Mina, or similar). You can reason about Canton's privacy boundaries the way an EVM developer reasons about storage slots.
Production DeFi experience.
You have shipped DeFi primitives such as AMMs, vaults (ERC-4626 or equivalent), lending protocols, or cross-chain settlement, and you understand the security pitfalls of each. You know the standard EVM patterns (access control, token standards, lending pools, DEXs), because many Canton standards reuse them.
A security-first mindset.
This is non-negotiable. You build secure code by default, you think adversarially about every line you write, and you find vulnerabilities when you review Daml code. We look for a developer with a security mindset, not a security researcher. Published audits, threat models, or disclosures are a plus.
An AI-native workflow.
Claude Code, Cursor, or equivalent is your daily driver. You know agents, harnesses, and skills, not only autocomplete. You hold AI output to the same standard as a colleague's pull request, and you stay accountable for everything you ship.
Fluency in client-facing communication (English)
Autonomy and proactivity.
Nice to have
Cryptography or financial-engineering background.
Privacy-preserving DeFi rewards both.
Institutional finance and compliance design experience.
Credential gates, multi-party attestation, custody flows, capital-markets microstructure, RWA tokenization, settlement.
Experience running an SV
, contributing to Splice internals, governance, or Canton Coin tokenomics.
Cross-chain interoperability exposure.
Production work with at least one major cross-chain messaging protocol (Chainlink CCIP, LayerZero, Wormhole, Axelar, or similar).
Library / SDK API design taste.
You've built reusable, import-first developer libraries, not just applications. You have opinions on extensibility patterns (hooks, modular components, override points) and on what makes an audited primitive
pleasant
to consume.
Experience applying AI to security work.
You've already used AI as a serious instrument in security workflows: audit assistance, vulnerability research, fuzzing, invariant or spec analysis, static-analysis augmentation, or similar.
Hands-on experience with non-EVM ecosystems.
Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, Move-based chains.
Open-source contributions
to widely-used libraries in the smart-contract or AI-tooling space.
Logistics
Our interview process is designed to be fast (we target ~30 days from first call to offer) while still giving both sides a clear "yes." The full process consists of:
Recruiter interview (30-45 minutes)
Manager interview (60 minutes)
Team interview (45 minutes)
Leadership Interview (30 minutes)
Paid technical work trial
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As an Infra Product Manager focused on Algorithm and Search, you will be responsible for the deep, high-quality delivery of core Web3 Infra components — primarily the algorithm platform, search system, and related AI capabilities that serve Wallet, DEX, and other businesses. You will work closely with engineering, data, and data science teams to ensure that core problems are solved correctly, that products meet stringent performance, accuracy, and scalability bars, and that every release is reliable and production-grade. This role demands strong execution discipline, technical depth, and the ability to drive complex algorithmic and search problems from design through delivery.
What You’ll Be Doing
Algorithm Platform Development: Design and iterate the algorithm platform supporting on-chain data analytics, trading signal discovery, risk control, and recommendation scenarios. Own the full lifecycle of algorithm models — integration, evaluation, deployment, monitoring, and iteration — to ensure efficient and reliable outputs.
Web3 Search System: Drive the product design and continuous optimization of the Web3 search system (across tokens, addresses, NFTs, transactions, protocols, and more). Improve relevance, recall, latency, and ranking quality through close collaboration with search and data engineering teams.
AI Integration: Embed AI capabilities (AI Agent, LLM, embedding / vector retrieval) into algorithms and search products to deliver smarter on-chain intelligence and trading experiences. Validate model effectiveness, fine-tune, and productionize.
Onchain Data and Smart Contract Analysis: Conduct deep research on smart contracts, protocol mechanics, and on-chain behaviors. Translate protocol-level insights into algorithmic features, search signals, and product improvements.
Quality & Delivery Excellence: Own end-to-end delivery quality — from spec, to dev, to QA, to launch, to post-launch metrics. Build robust evaluation, monitoring, and iteration loops to ensure long-term product health.
What We Look For In You
Education:
Bachelor's degree or above in Computer Science, Software Engineering, Statistics, or a related field.
Work Experience:
5+ years of Product Manager experience. Strong preference for candidates with hands-on experience in algorithm platforms, search / recommendation systems, or AI products. Web3 industry experience is a plus.
Technical Skills:
Solid understanding of algorithm platforms, ML model lifecycles, evaluation metrics, and offline/online experimentation.
Hands-on experience with search systems (indexing, ranking, relevance, retrieval) is highly valued.
Proficiency in AI technology, AI Agent, LLM, embedding / vector retrieval, and AI application experience.
Experience with blockchain fundamentals, smart contracts, on-chain data analysis, consensus mechanisms, and cross-chain technologies.
Familiar with onchain and Web3 ecosystems, with active engagement in the crypto community.
Soft Skills:
Strong execution discipline, attention to detail, and ownership over delivery quality.
Strong problem-solving skills, with the ability to break down complex algorithmic / search problems into solvable pieces.
Excellent communication and collaboration skills with engineering, data, and data science teams.
Fluent in English and Chinese.
Nice to Haves
Knowledge of Web3-related products and deep technical understanding of blockchain, smart contracts, and related technologies.
Experience with on-chain trading and an understanding of on-chain opportunity discovery processes.
Familiarity with tokenomics and an understanding of economic incentive mechanisms in the Web3 space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-MX1
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
As an Infra Product Manager focused on Algorithm and Search, you will be responsible for the deep, high-quality delivery of core Web3 Infra components — primarily the algorithm platform, search system, and related AI capabilities that serve Wallet, DEX, and other businesses. You will work closely with engineering, data, and data science teams to ensure that core problems are solved correctly, that products meet stringent performance, accuracy, and scalability bars, and that every release is reliable and production-grade. This role demands strong execution discipline, technical depth, and the ability to drive complex algorithmic and search problems from design through delivery.
What You’ll Be Doing
Algorithm Platform Development: Design and iterate the algorithm platform supporting on-chain data analytics, trading signal discovery, risk control, and recommendation scenarios. Own the full lifecycle of algorithm models — integration, evaluation, deployment, monitoring, and iteration — to ensure efficient and reliable outputs.
Web3 Search System: Drive the product design and continuous optimization of the Web3 search system (across tokens, addresses, NFTs, transactions, protocols, and more). Improve relevance, recall, latency, and ranking quality through close collaboration with search and data engineering teams.
AI Integration: Embed AI capabilities (AI Agent, LLM, embedding / vector retrieval) into algorithms and search products to deliver smarter on-chain intelligence and trading experiences. Validate model effectiveness, fine-tune, and productionize.
Onchain Data and Smart Contract Analysis: Conduct deep research on smart contracts, protocol mechanics, and on-chain behaviors. Translate protocol-level insights into algorithmic features, search signals, and product improvements.
Quality & Delivery Excellence: Own end-to-end delivery quality — from spec, to dev, to QA, to launch, to post-launch metrics. Build robust evaluation, monitoring, and iteration loops to ensure long-term product health.
What We Look For In You
Education
: Bachelor’s degree or above in Computer Science, Software Engineering, or a related field.
Work Experience
: 5+ years of Product Manager experience. Strong preference for candidates with hands-on experience in algorithm platforms, search/recommendation systems, or AI products. Web3 industry experience is a plus.
Technical Skills
:
Solid understanding of algorithm platforms, ML model lifecycles, evaluation metrics, and offline/online experimentation.
Hands-on experience with search systems (indexing, ranking, relevance, retrieval) is highly valued.
Proficiency in AI technology, AI Agent, LLM, embedding / vector retrieval, and AI application experience.
Experience with blockchain fundamentals, smart contracts, on-chain data analysis, consensus mechanisms, and cross-chain technologies.
Familiar with onchain and Web3 ecosystems, with active engagement in the crypto community.
Soft Skills
:
Strong execution discipline, attention to detail, and ownership over delivery quality.
Strong problem-solving skills, with the ability to break down complex algorithmic / search problems into solvable pieces.
Excellent communication and collaboration skills with engineering, data, and data science teams.
Fluent in English and Chinese.
Nice to Haves
Knowledge of Web3-related products and deep technical understanding of blockchain, smart contracts, and related technologies.
Experience with on-chain trading and an understanding of on-chain opportunity discovery processes.
Familiarity with tokenomics and an understanding of economic incentive mechanisms in the Web3 space.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong
#LI-MX1
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York, USA; San Francisco Bay Area, USA; Los Angeles, USA
Workplace: Hybrid
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ROLE OVERVIEW
Higgsfield AI is looking for a highly commercial, product-minded Senior Account Executive to help scale our product-led growth and enterprise expansion motion during a period of hypergrowth.
This role sits at the intersection of Product, Revenue, Customer Success, and Growth, helping convert product adoption into long-term commercial expansion across strategic accounts. You will work directly with customers already engaging with the platform to drive activation, increase product consumption, grow contract value, and identify new revenue opportunities.
We are specifically looking for someone who understands how modern PLG and usage-based software companies grow — especially within AI, GenAI, API, infrastructure, creator tooling, or credit-based product environments where expansion is driven by product usage, adoption, and customer outcomes.
The ideal candidate has experience working at a PLG-first company, a usage-based SaaS business, or a credit-based GenAI platform where revenue growth came from expanding existing customer relationships, increasing usage, and turning power users into enterprise accounts.
This is a highly cross-functional role that requires strong customer instincts, operational rigor, and comfort operating in a fast-moving startup environment.
KEY RESPONSIBILITIES
PRODUCT-LED REVENUE GROWTH
- Own commercial growth across strategic accounts, with a focus on increasing usage, expanding contracts, and growing long-term account value.
- Partner with customers already engaging with the platform to drive activation, retention, and expansion.
- Identify opportunities for increased product adoption across teams, workflows, and use cases.
- Structure pilots, proofs of concept, renewals, and expansion opportunities.
- Translate customer usage signals into actionable revenue opportunities.
CUSTOMER ENGAGEMENT & SOLUTIONS
- Lead customer discovery conversations to understand workflows, pain points, and business goals.
- Demo and iterate with customers directly in the product.
- Translate AI/GenAI capabilities into clear business value and ROI-driven outcomes.
- Act as a trusted advisor to customers across creative, marketing, growth, and operational teams.
GTM STRATEGY & SCALE
- Help refine Higgsfield’s enterprise GTM motion as the company scales.
- Partner cross-functionally with Product, Engineering, Marketing, and Leadership teams.
- Surface customer insights, product feedback, and market trends to improve adoption and expansion.
- Bring operational structure to account management, forecasting, and revenue tracking.
KNOWLEDGE, SKILLS, AND QUALIFICATIONS
- 8+ years of experience in GTM, account management, growth, customer success, enterprise sales, or solutions engineering roles.
- Strong track record of growing customer contracts within SaaS, PLG, usage-based, or AI-native companies.
- Experience at a PLG-first, API-first, or credit-based GenAI company strongly preferred.
- Experience managing expansion motions tied to product usage, credits, seats, or workflow adoption.
- Strong customer discovery, presentation, negotiation, and closing skills.
- Ability to communicate complex AI products to both technical and non-technical stakeholders.
- Highly operational and comfortable working cross-functionally in fast-paced startup environments.
- Strong analytical mindset with the ability to leverage usage data and customer insights to drive growth.
COMPENSATION & BENEFITS
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $125,000 - $220,000 depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role in NY or LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. If you are based in San Francisco, it is a hybrid role. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: Jakarta, Indonesia; Bangkok, Thailand; Kuala Lumpur, Malaysia; Philippines; Indonesia
About Aura by Hex Trust
Aura by Hex Trust is the
private wealth business
of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.
The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.
As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership - and real influence over product direction as we scale.
This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.
Duties & Responsibilities
Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
Work with Marketing Team to identify and support activities designed to attract and activate client base
Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
KPIs: No. of clients, Revenue, Assets on Platform, Net New Money
Requirements
5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
Strong knowledge of financial markets and investment products; digital asset familiarity required.
Proven ability to deliver high-touch, client-first service in a demanding environment.
Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Taiwan; South Korea; Japan
About Aura by Hex Trust
Aura by Hex Trust is the
private wealth business
of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.
The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.
As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership - and real influence over product direction as we scale.
This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.
Duties & Responsibilities
Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
Work with Marketing Team to identify and support activities designed to attract and activate client base
Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
KPIs: No. of clients, Revenue, Assets on Platform, Net New Money
Requirements
5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
Strong knowledge of financial markets and investment products; digital asset familiarity required.
Proven ability to deliver high-touch, client-first service in a demanding environment.
Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Kazakhstan; Azerbaijan; Uzbekistan
About Aura by Hex Trust
Aura by Hex Trust is the
private wealth business
of Hex Trust. We bring institutional-grade digital asset infrastructure - custody, trading, yield, structured products - to high net worth (HNW) individuals and family offices, delivered through a Relationship Manager–led model backed by an easy-to-use app.
The wealth opportunity in digital assets is one of the most underserved segments in the industry. HNW clients want exposure but lack a trusted, regulated, full-service partner. Aura fills that gap, combining the security and licensing of Hex Trust with the personal service private clients expect.
About Hex Trust
Hex Trust is a fully-licensed digital asset financial institution building the infrastructure institutions use to operate in crypto. Custody, staking, capital markets, investment solutions, payments, fiat ramping, RWAs, and tokenization — all on one regulated platform.
Founded in 2018, we're licensed across multiple jurisdictions (HK, SG, Dubai, SVG). As institutional capital moves into crypto and the RWA and payments narratives accelerate, we're one of the few players who can serve institutions as a fully-regulated, one-stop-shop partner. We serve 600+ institutional clients globally: funds, family offices, banks, foundations, token issuers, payment firms, OTC desks, and corporates.
We're well-capitalized, growing consistently, and built on a sustainable model. We operate 24/7 from hubs in Hong Kong, Singapore, Dubai, and Vietnam.
You'll work alongside a senior commercial team, own real institutional relationships, and get exposure to the most active parts of the market. We're scaling fast. If you want to sell into the institutional side of crypto at a firm that's actually licensed to do it, this is the place.
Position Summary
We offer an attractive, formula-based, uncapped bonus structure tied directly to revenue, paid quarterly.
As a Relationship Manager at Aura, you'll originate and grow your own book of HNW and family office clients on a fresh platform. You'll have direct access to the full Hex Trust group - institutional products, regulated infrastructure, and senior leadership - and real influence over product direction as we scale.
This is an early-stage hire. If you're an experienced wealth or sales professional looking to build something rather than inherit it, this is the seat.
Duties & Responsibilities
Establish and grow long-term relationships with HNW clients , family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM.
Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement.
Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.
Work with Marketing Team to identify and support activities designed to attract and activate client base
Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations.
Deliver best-in-class, white-glove service—positioning Hex Trust as a trusted partner for private clients and family offices in digital assets.
KPIs: No. of clients, Revenue, Assets on Platform, Net New Money
Requirements
5–15 years of experience in relationship management, private banking, wealth management, and/or institutional/crypto financial services.
Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts.
Strong knowledge of financial markets and investment products; digital asset familiarity required.
Proven ability to deliver high-touch, client-first service in a demanding environment.
Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders.
Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities.
Fluency in English required; additional languages (e.g., Mandarin, Arabic) are highly valued.
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with relevant adjustments to seniority.
Benefits
As one of the leading Web3 innovators,
Hex Trust
offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our
H.E.X.
culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
Regular company & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
Location: Dubai, United Arab Emirates
Müller's Solutions is looking for an experienced ServiceNow Strategy Advisor to provide expert guidance on leveraging the ServiceNow platform to achieve business transformation and operational excellence. In this strategic role, you will collaborate with executive leadership and key stakeholders to develop and align ServiceNow initiatives with organizational goals and industry best practices.
You will analyze current processes, identify opportunities for automation and innovation, and craft actionable roadmaps for ServiceNow adoption and optimization. Your insights will help shape the future of digital workflows, enhancing service delivery across IT and enterprise functions.
Key Responsibilities:
Provide strategic advice on ServiceNow platform utilization, ensuring alignment with best practices, scalability, and service optimization.
Serve as a subject matter expert on ServiceNow capabilities including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM.
Collaborate with the Service Delivery Manager to support delivery decisions, prioritize risks, and align business demands with platform capabilities.
Engage stakeholders to translate business requirements into platform solutions, challenge feasibility when needed, and clarify deliverable functionalities.
Support governance and design consistency through design reviews, maintaining module consistency, and promoting reuse of existing capabilities.
Contribute to the platform roadmap by identifying enhancements, prioritizing initiatives, and recommending service delivery and user experience improvements.
Act as an escalation point for complex functional or platform decisions, cross-module design issues, and delivery challenges requiring platform-level input.
Requirements
Requirements:
8–12+ years of experience in ServiceNow or enterprise service platform environments
Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM/CMDB, HRSD/enterprise services, and CSM
Ability to communicate effectively with technical and business stakeholders, provide practical platform guidance, and validate requirements credibly
Experience in complex, multi-module ServiceNow environments and structured delivery or governance models
Knowledge of ServiceNow design patterns, best practices, workflow-driven service delivery, and platform scalability and maintainability
Ability to support decision-making without taking delivery ownership and enhance delivery leadership
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Dubai, United Arab Emirates
Müller’s Solutions is seeking an experienced and results-driven
ServiceNow Service Delivery Manager
to oversee the delivery and performance of our ServiceNow solutions. In this role, you will be responsible for managing service delivery teams, ensuring alignment with business goals, and driving continuous improvement in ServiceNow platform operations.
Key Responsibilities:
Take full responsibility for the overall delivery of the ServiceNow platform services, encompassing:
Continuous operations and support, ensuring the platform is always available, reliable, and performing optimally to meet organizational needs.
Enhancements driven by the backlog, prioritizing and implementing improvements and new features that align with business objectives and user feedback.
Coordination of releases and deployments, managing schedules, resources, and communication to guarantee smooth transitions and minimal disruption.
Serve as the main escalation point and decision-maker for delivery-related issues, ensuring that:
Problems are resolved quickly through effective troubleshooting, root cause analysis, and engagement with relevant teams.
Risks are effectively controlled by proactively identifying potential issues and implementing mitigation strategies.
Delivery obligations are fulfilled in accordance with agreed timelines, quality standards, and contract requirements.
Collaborate closely with stakeholders to:
Comprehend and prioritize demands, balancing competing needs to deliver maximum value to the organization.
Question and verify requirements when necessary, ensuring clarity, feasibility, and alignment with strategic goals.
Guarantee alignment between business objectives and platform capabilities, facilitating seamless integration and optimal use of ServiceNow features.
Provide strong leadership to the delivery teams, which include:
Technical consultants and developers, guiding them to apply best practices, innovate, and maintain high code quality.
Business analysts, supporting requirement gathering, documentation, and communication between business and technical teams.
QA and support personnel, ensuring thorough testing, issue identification, and responsive support services.
Lead delivery governance and uphold standards, ensuring:
Consistent development practices that adhere to organizational policies and industry standards.
Controlled release processes that minimize risk, ensure quality, and provide clear documentation.
Alignment to platform design and reuse principles, promoting efficient, maintainable, and scalable solutions.
Ensure quality and accountability across delivery, including:
Reviewing progress against commitments, conducting regular status meetings and reporting to stakeholders.
Monitoring delivery KPIs and SLAs, analyzing performance data to identify trends and areas for improvement.
Supporting issue resolution and performance improvement initiatives to enhance service quality and customer satisfaction.
Act as a trusted point of contact for stakeholders, capable of:
Representing technical and functional decisions clearly and effectively, bridging communication between business and IT teams.
Managing expectations and resolving conflicts diplomatically to maintain positive relationships and project momentum.
Standing behind delivery teams with confidence, advocating for resources, and providing guidance to overcome challenges.
Support continuous improvement of service delivery, including:
Identifying inefficiencies and bottlenecks through regular process reviews and feedback collection.
Driving optimisation of processes and workflows to increase efficiency, reduce costs, and improve user experience.
Promoting effective use of ServiceNow capabilities by encouraging adoption of new features, best practices, and ongoing training.
Requirements
7 to 10+ years of experience in Service Delivery, with extensive knowledge of ServiceNow
platforms, including:
In-depth understanding of various ServiceNow modules and features such as:
ITSM
ITOM / CMDB
HRSD / enterprise services
CSM
Capable of:
Confidently engaging with both technical teams and business stakeholders
Critically evaluating requirements and assumptions when necessary
Converting high-level requirements into actionable delivery strategies
Demonstrated experience in managing:
Multiple ServiceNow delivery streams, including operations and enhancements
Backlog-driven development prioritization
Cross-functional teams
Strong knowledge of:
Service delivery models and governance frameworks
Management of SLAs and KPIs
Release and change management procedures
Ability to:
Assertively participate in stakeholder discussions and justify delivery decisions
Effectively support and represent delivery teams
Maintain control in complex or high-pressure situations
Preferred Qualifications:
ITIL Foundation or higher certification
ServiceNow Certified System Administrator or other relevant certifications
Experience working with Agile methodologies and project management tools
Familiarity with automation and workflow optimization within the ServiceNow platform
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Dubai, United Arab Emirates
Müller's Solutions is seeking a highly skilled
ServiceNow Senior Developer – IT Service Management (ITSM)
to join our innovative IT team. In this role, you will be instrumental in designing, developing, and implementing robust ServiceNow ITSM solutions that improve service delivery and operational efficiency for our clients.
Key Responsibilities:
Design, configure, and maintain key ServiceNow ITSM modules, such as:
Incident Management
Problem Management
Change Management
Request Management
Knowledge Management
Provide hands-on development throughout the platform, including:
Business Rules, Client Scripts, and UI Policies
Flow Designer and workflow automation
Form and catalog configurations
SLA and approval logic implementation
Manage and support day-to-day operations (BAU) by:
Investigating and resolving defects (L2/L3 support)
Enhancing existing ITSM processes and workflows
Continuously improving service delivery logic and user experience
Ensure that all solutions are developed in accordance with:
Platform standards
Reusable design patterns
Best practices for performance and scalability
Collaborate closely with the following stakeholders to convert requirements into functional, production-ready solutions:
Service owners
Operations teams
Demand and backlog teams
Support release and deployment processes by:
Managing update sets
Providing testing support and validation
Resolving issues that arise after deployment
Work alongside other module owners (such as ITOM, integrations, CSM, etc.) to maintain cross-platform consistency and ensure integration stability
Requirements
Requirements:
Over 7 years of experience in ServiceNow development, with a strong emphasis on ITSM.
Demonstrated hands-on expertise in building and supporting:
o Incident, Request, Change, and Problem management workflows.
o Service Catalog and request fulfillment processes.
Solid technical skills in:
o JavaScript and Glide API.
o Flow Designer and workflow automation.
o Business Rules, Client Scripts, and UI Policies.
Experience operating within a live production support environment (BAU), including:
o Managing enhancements, defect resolution, and operational changes.
o Coordinating work within release cycles and adhering to change governance.
Strong understanding of:
o SLA configuration.
o Approval workflows.
o Fundamental ServiceNow data model concepts.
Capability to independently manage delivery from requirements gathering through to deployment.
Experience working in Agile or hybrid project delivery settings.
Preferred / Additional Experience:
Experience in large-scale ServiceNow environments involving multiple modules and high user volumes.
Familiarity with:
o IntegrationHub and API-based integrations.
o ITOM and CMDB concepts, with cross-module understanding.
ServiceNow certifications including:
o CSA (mandatory or highly preferred).
o CIS-ITSM (preferred).
o CAD certification is an advantage.
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
seniorПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; EMEA - Remote, UNITED STATES - Remote
Hybrid - London
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ГибридseniorEasy Arrival to adjoe: From signing to settling in Hamburg, we’ve got you and your family covered, including a relocation bonus, and personal support to help you build your life here, making your move smooth and stress-free
УдалённоseniorГеография найма не уточнена
seniorSingapore, Singapore
seniorHong Kong, Hong Kong SAR
ГибридseniorNew York, USA; San Francisco Bay Area, USA; Los Angeles, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
УдалённоJakarta, Indonesia; Bangkok, Thailand; Kuala Lumpur, Malaysia; Philippines; Indonesia