Workplace: fully
About Utorg
Founded in 2019, Utorg builds the infrastructure behind stablecoin payments: on/off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date.
Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified. Backed by Dragonfly, TA Ventures, and Hypra.
We are an international team of young and ambitious professionals united by a passion for innovation and a belief in the decentralized world. And now, we are looking for a
Head of Crypto Vertical
who will strengthen our team and contribute to the success of our products and the bright future of Web3.
Mission:
Build and scale the crypto business line (crypto card, non-custodial wallet, trading) into an autonomous, high-growth vertical.
Own the P&L
and drive revenue, profitability, and sustainable, regulation-aware growth.
What you will do:
P&L ownership
for the crypto vertical: budgeting, forecasting, pricing, margin management.
Partnerships & BD:
identify, negotiate, and close strategic deals (issuers/processors, liquidity, payroll/HR SaaS, neobanks, exchanges, aggregators, merchants).
Market & regulation:
track competitors, user behavior, and rules (
KYC/AML/MiCA, card schemes, on/off-ramps
) and turn insights into action.
Team:
own the hiring plan and
build a lean business team from zero
(growth/performance, BD/partnerships, ops/support). Set clear responsibilities and KPIs, coach for performance, and make tough calls when someone doesn’t deliver.
Cross-functional leadership:
align Product, Legal/Compliance, Ops, Data, and Marketing around clear commercial targets and SLAs.
Reporting:
present plans, numbers, and decisions to founders/execs.
First 3–6 months (hands-on):
You’ll run ops yourself,
set up the initial processes
(pipelines, SLAs, weekly KPIs, monthly P&L), and
hire the core business team
(growth, BD, ops).
You’ll
launch acquisition channels
(target
LTV/CAC ≥ 3
in one priority segment) along with the CMO and
close the first 2–3 strategic B2B/B2B2C deals
.
Once ops are stable, you shift even more time to scaling and strategy.
Requirements:
5+ years
in fintech/crypto/payments/banking with GM / Head of BizDev / Head of Business-type ownership.
Proven
P&L
delivery on revenue, profit, margin, and volume targets.
Hands-on launching/scaling
crypto payments/wallets/cards/trading
(B2C and B2B/B2B2C).
Strong command of
unit economics
(CAC, LTV, ARPU, margin, payback), pricing, and portfolio prioritization.
Deep
partnerships/BD
track record: sourcing, negotiating, contracting, integrating, and making deals perform.
Solid grasp of
KYC/AML/MiCA
, card-scheme, and on/off-ramp constraints; productive work with Legal/Compliance.
Strong analytical skills (SQL/BI a plus) and clear executive communication in English.
What this role is not:
This is
not
a classic product manager or chief product officer role.
What we offer:
Established yet dynamic environment
: We’re a well-rooted fintech company with several profitable products and structured business units. Historically strong in B2B2C across Europe, we’re now doubling down on building and scaling a consumer-facing crypto vertical
Real traction, not just vision
: Our non-custodial wallet and crypto card are already live with confirmed product-market fit in multiple segments (with strong revenue and 6-month retention metrics). Crypto IBAN is in development, and trading is at the concept stage. There's still untapped potential in segments we haven’t entered yet.
Ownership and autonomy
: This role is essentially a mini-CEO position. You’ll have full P&L ownership, a direct line to the founders, and the mandate to build a standalone business unit with a 2+ year strategic horizon. You'll shape product offerings, growth strategy, and go-to-market channels.
Hands-on early stage, high leverage long-term
: In the first 3–6 months, you’ll build the business team (growth/BD/ops), establish processes (pipeline, SLA, KPI, P&L), and drive predictable growth via performance marketing, brand, sales, and strategic partnerships. From there, it’s all about scale and long-term impact.
Resources and support where it matters
: You’ll get the budget and resources aligned with your roadmap, autonomy in decision-making, and influence over a broader fintech product portfolio (wallet, card, IBAN, trading) in one of the most promising markets: crypto in the EU.
Location: Cebu City, Philippines
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 50 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges
Core Responsibilities:
Provide onsite/in-person mental health counselling for the employees of Intellect's local clients in the Philippines
Report to the client's office either for morning, evening or overnight shifts (dependent on the the client’s request),
Shifts may be rotated depending on the client’s needs and requests.
Provider will be notified of the changes at least 30 days in advance.
Facilitate 1 on 1 sessions on various mental health topics (e.g. resilience, stress management, and available well-being resources).
Lead group sessions on coping strategies for managing stress and challenging information.
Moderate peer support sessions to encourage shared experiences and well-being discussions.
Develop and deliver group sessions and workshops to promote mental health awareness and resilience.
Attend and complete all required continuous developmental tasks, including clinical supervisions, module completion etc.
Share a monthly report on utilisation/participation.
Collaboratively work with Intellect's internal clinical team by suggesting improvements to the program and the platform.
Attend adhoc 1-hour check-ins (usually once a month) with the internal Intellect team during scheduled times, to facilitate the required reporting & operational needs.
Requirements
Qualifications: Masters degree in Clinical Psychology, Counselling Psychology, or an equivalent accredited programme
Experience: A minimum of 3 years of clinical experience and 500 supervised clinical hours (excluding internships and academic placements)
Expertise: Skilled in Trauma-Informed Therapeutic Approaches
Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT) for trauma survivors
Somatic Experiencing (SE)
License: Must hold valid and active licenses applicable to the country of practice
Supervision Requirement: One supervision session every 2 months
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP and/or adult counseling
Flexibility: Openness to occasional onsite work, if necessary
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Figma Research team is hiring a seasoned researcher to support Figma’s Agentic Experiences, and actively shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Because Figma is used by so many of the leading software companies around the world, you will be uniquely positioned to advance the state of how product development works across the entire industry.
This work sits at the center of one of the most consequential shifts in our industry: how designers and developers build software alongside AI. That means researching experiences where the output is nondeterministic and “did it work?” is a judgment call rather than a pass/fail, digging into questions about trust, verification, control, and how expectations change as what is possible changes. We are looking for someone energized by that ambiguity rather than waiting for it to resolve.
The ideal candidate brings a deep passion for research and strategy, pushing the envelope with AI led experiences, and laddering key user needs to critical product decisions and broader business impact. Partnering with Product, Design, and Engineering, you will tackle our highest impact problems, influencing company strategy for both the short- and long-term. You will own your problem space end to end and you will be expected to bring a point of view on product decisions.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma’s Agentic Experiences
Partner closely with product leaders to identify opportunities, generate strategy, and define success
Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses
Leverage your product mindset and storytelling chops to influence product roadmap
Move fluidly between multi-quarter strategic direction and specific, in-the-weeds recommendations a designer or PM can act on next week
Advocate for the role of Research as a strategic partner in the business process, and raise the craft bar around you through mentorship and the standards you set
We’d love to hear from you if you have:
7+ years of experience in UX research or user insights at a high growth B2B SaaS company
Direct experience conducting research on AI-powered products and features, including evaluating experiences where there is no single correct output and a point of view on how users build (or lose) trust in them over time
A track record of owning significant research programs independently, including framing the question, choosing the approach, and driving the follow-through on product recommendations
Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
Comfort with product telemetry and analytics: able to form a hypothesis from behavioral data and partner with data science as a peer rather than outsourcing the numbers
Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions.
A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways.
Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes
While it’s not required, it’s an added plus if you also have:
Experience researching design tooling, developer tools, creative software, or other products where the users are themselves building things
2+ years in product design, user centric product management, product development, and/or front end engineering
Experience partnering with model or evaluation teams, and a view on how qualitative signal and offline evals inform one another
A familiarity and depth of experience using Figma’s products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$250,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As an SMB Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing
What skills do I need?
2+ years experience in closing role
1+ years selling SaaS products
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Bay Area is $
163,000
-$
195,000
. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As an SMB Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting. You'll also be using AI every day to run your own territory, from qualification to research to how you read a deal, so you're not just talking about the technology, you're operating on it. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
Represent the voice of the customer to cross-functional partners, including R&D, Product, and Marketing
What skills do I need?
2+ years experience in closing role
1+ years selling SaaS products
Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
Experience, passion and success in outbound prospecting
Strong sales acumen and a general interest in the businesses you work with
Experience selling products with technical complexity or thorough implementation (bonus to have)
AI fluent and/or deep interest in AI tooling
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Exhibits a growth mindset, intellectual curiosity, and ambition
*Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $
147,000
-$176,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: India
We are looking for a
Technical Support Engineer II (TSE 2)
to join our global Customer Support team. This role is ideal for someone with a strong technical foundation who is eager to grow into a subject matter expert. You will be responsible for troubleshooting complex customer issues, collaborating with engineering and product teams, and driving customer satisfaction through timely and effective solutions.
As a TSE 2, you are expected to go beyond basic troubleshooting by performing in-depth analysis, mentoring junior engineers, and taking ownership of technical cases to closure.
Key Responsibilities
Serve as the primary technical contact for customers, managing support cases from initial intake through resolution.
Troubleshoot, analyze, and resolve complex technical issues across product areas (networking, security, OS, applications, etc.).
Reproduce customer issues in lab environments and document clear findings for Engineering escalation when required.
Collaborate with Engineering, QA, and Product teams to drive bug fixes and product improvements.
Mentor and assist TSE 1 engineers in case handling, best practices, and technical skill development.
Ensure timely updates and clear communication with customers on case progress and action plans.
Document solutions, troubleshooting steps, and knowledge base articles to enhance team efficiency.
Participate in 24x7 on-call rotations, weekend shifts, or critical incident response as needed.
Contribute to process improvements and best practices to improve customer experience.
Requirements
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent hands-on experience).
3–5 years of experience in Technical Support, System Administration, or a related role.
Strong troubleshooting skills in at least two of the following areas:
Operating Systems:
Windows, Linux/Unix
Networking:
TCP/IP, DNS, VPN, Firewalls, Routing
Security Technologies:
SIEM, IDS/IPS, endpoint security, SSL/TLS, PKI
Databases/Applications:
SQL, log analysis, application troubleshooting
Familiarity with virtualization platforms (VMware, Hyper-V, or similar) and cloud technologies (AWS, Azure, GCP).
Excellent problem-solving, analytical, and communication skills.
Ability to handle high-pressure situations with professionalism and empathy.
Preferred Qualifications
Certifications such as CCNA, RHCSA, CEH, Security+, or equivalent.
Experience with enterprise security products, SIEM tools, or incident response.
Prior experience working with global customers in a 24x7 support environment.
Ability to script or automate tasks (Python, PowerShell, Bash, etc.) is a plus.
What We Offer
Opportunity to work with cutting-edge security technologies and enterprise customers.
Collaborative, diverse, and fast-paced work environment.
Professional growth with learning and certification opportunities.
Competitive compensation and benefits package.
Location: Vladivostok
Workplace: onsite
ABOUT YOU
Join our dynamic International Support Team at Xsolla and play a pivotal role in ensuring seamless experiences for our global user base. As part of our multilingual support team, you'll have the exciting opportunity to assist gamers and partners around the world, helping resolve issues and build lasting relationships. If you're empathetic, love helping people, and enjoy problem-solving, this is your chance to contribute to the gaming industry in a meaningful way. Work alongside passionate professionals, interact with game developers, and make a real impact on the gaming community!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Assist players with payment and purchase issues across various communication channels (email, live chat, etc.).
Provide support in
English and Russian
ensuring that players and partners feel heard and understood.
Collaborate with game developers and other internal teams to resolve issues and ensure smooth player experiences.
Handle multilingual requests and inquiries, quickly identifying and troubleshooting problems.
Monitor system performance and escalate technical issues to relevant departments.
Work efficiently within a team, providing timely updates on support cases and ensuring players' needs are met.
REQUIREMENTS
Fluent in both English and Russian (spoken and written), with strong communication skills.
A natural problem-solver who enjoys helping people and providing excellent customer service.
Be willing to work a
2x2
schedule with
night shifts
Strong multitasking skills and the ability to quickly absorb and utilize large amounts of information.
Able to explain difficult concepts in a clear and easy-to-understand way to users, partners, and teammates.
Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn.
Ability to work in a fast-paced environment and remain calm under pressure.
NICE TO HAVE
Prior experience in
customer support
roles is an advantage.
Proficiency in additional foreign languages is a bonus.
Strong team player with a proactive mindset, able to find creative solutions to user challenges.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Tel Aviv-Yafo, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About Wolt
At Wolt, we create technology that brings joy, simplicity, and opportunities to cities around the world. We started in 2014 with restaurant food delivery, and today we provide delivery of (almost) everything. You can find us in over 500 cities across 30 countries worldwide. In 2022, we joined forces with DoorDash, and together we continue to dream big and expand globally.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here, you’ll learn more, build more, and launch more than in most other companies. You’ll face many challenges, but you’ll also enjoy the journey. So, if you’re entrepreneurial at heart, highly motivated, and action-oriented – this could be the opportunity of your life.
This is a unique opportunity to join the launch teams of our new stores and influence the future of one of the most advanced retail markets in the world!
Job Locations:
Central region, Tel Aviv, and Sharon.
What you’ll be doing
As a Store Manager, you will be responsible for full A–Z management of the store:
Managing a team of ~20 pickers and shift leads.
Overseeing work schedules, recruitment, training, and employee lifecycle management.
Managing bonus programs and ensuring target achievement.
Monitoring inventory, including reporting, packaging and picking KPIs.
Ensuring product quality, freshness, availability, and ratings while continuously working on operational efficiency.
Maintaining regular communication with suppliers and HQ, including order and stock management.
Working with reports and computer systems.
Driving operational improvements, including store development and optimization.
Ensuring a safe, clean, and high-quality work environment.
Our expectations from you
At least 3 years of experience managing a store, smart warehouse, or logistics center –
required
.
Strong technological aptitude and ability to work with reports and performance monitoring.
Full proficiency in Hebrew and English –
required
.
Full-time availability, Sunday–Thursday.
This role is open to all genders.
Our Commitment to Diversity and Inclusion
We are committed to growing and empowering a diverse and inclusive community within our company, our industry, and the cities where we operate. That’s why we recruit and cultivate teams made up of people from different backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table, along with the tools, resources, and opportunities to succeed.
בוולט, אנו יוצרים טכנולוגיה שמביאה שמחה, פשטות והזדמנויות לערים ברחבי העולם. התחלנו בשנת 2014 עם משלוחי אוכל ממסעדות, וכיום אנו מספקים מערך משלוחים של (כמעט) הכל. תמצאו אותנו ביותר מ-500 ערים ב-30 מדינות ברחבי העולם. בשנת 2022 חברנו ל-DoorDash, וביחד אנחנו ממשיכים לחלום בגדול ולהתרחב ברחבי הגלובוס.
לעבוד בוולט זה לא תמיד קל, אבל זה בהחלט מרגש. כאן תלמדו יותר, תבנו יותר ותשיקו יותר מאשר ברוב החברות האחרות. תתמודדו עם אתגרים רבים, אבל גם תיהנו מהדרך. אז אם אתם יזמים בנשמה, מלאי מוטיבציה ורוח עשייה – זו יכולה להיות ההזדמנות של חייכם.
זוהי הזדמנות ייחודית להצטרף לצוותי ההקמה של החנויות השונות של החברה, ולהשפיע על עתיד שוק הקניות המתקדם בעולם!
מיקומי משרה: אזור מרכז, תל אביב והשרון.
מתוקף תפקידך תהי/ה אחראי/ת על ניהול חנות A-Z
ניהול צוות של כ- 20 מלקטים, מנהלי משמרות-
ניהול סידור עבודה, גיוס, הדרכה וטיפול בחיי העובד/ת-
ניהול תוכניות בונוסים מול עמידה ביעדים-
בקרה על המלאי הכוללת דיווח מלאי, עבודה על פי מדדי ביצוע זמני אריזה וליקוט-
איכות המוצרים, טריות, זמינות ודירוג, תוך עבודה רציפה על התייעלות תפעולית-
ניהול תקשורת שוטפת מול ספקים, גורמי מטה, ניהול הזמנות ומלאי-
התנהלות מול דוחות ומערכות ממוחשבות-
ניהול התייעלות תפעולית, הכוללת פיתוח ושיפור החנות-
אחריות שוטפת על יצירת סביבת עבודה בריאה, נקייה ואיכותית-
הציפיות שלנו ממך
לפחות 3 שנות ניסיון בניהול חנות/מחסן חכם/מרכז לוגיסטי- חובה-
יכולת תפיסה טכנולוגית, יכולת עבודה עם דוחות ובקרים-
שליטה מלאה בעברית ובאנגלית- חובה-
העבודה היא במשרה מלאה בימים ימים א- ה-
המשרה מיועדת לנשים ולגברים כאחד-
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: One Kattameya, Cairo
Workplace: onsite
We are committed to empowering consumers through accessible financing solutions that enhance their purchasing power. As part of our continued growth, we are looking for enthusiastic and driven Agents to join our team across malls, large retail outlets, and in the field. In this role, you will focus on activating Go Plus customers, ensuring they have a seamless and professional experience throughout their journey with Klivvr.
This opportunity requires excellent communication skills, a customer-focused attitude, and a strong drive to meet and exceed activation targets in both retail and on-ground environments.
What you will do
Approach potential customers in-store and at field locations to promote our financing products.
Explain product features and guide customers through the financing application process.
Fulfill sales requests generated in stores or through field outreach, ensuring timely and professional handling.
Ensure all data is accurately entered and submitted via the digital application system.
Respond to customer requests made in retail locations or through off-site channels.
Visit customer locations to deliver the financed product and complete all required paperwork, ensuring the full process is finalized at the customer’s convenience.
Represent the company with professionalism during on-site visits and maintain high service standards.
Consistently meet or exceed daily, weekly, and monthly sales targets.
Follow up with potential leads generated from stores or field outreach to convert into successful sales.
Ensure all customer interactions and applications comply with internal policies and quality standards.
Confirm all required documentation is collected, verified, and uploaded correctly.
Provide daily updates on activities, leads, and conversions to supervisors.
Report any challenges or feedback from the field that could help improve service delivery.
Work closely with teammates and field supervisors to ensure efficient territory coverage.
Support team initiatives and maintain a positive and collaborative work environment.
To succeed in the role, you’ll need to have:
Bachelor’s degree is mandatory.
Minimum of 1 year of experience in sales, preferably in retail, field sales, or consumer financing.
Strong interpersonal and communication skills.
Customer-focused with the ability to build rapport quickly.
Willingness to conduct visits to customer locations.
Flexibility to work on a shift basis, including weekends and public holidays.
Self-motivated and goal-oriented.
Proficient in using digital tools, tablets, and CRM systems.
English level: Very Good (B2+/C1).
Location: Bucharest, Romania
About Us:
Imagine Live Romania, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description:
Our Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries.
Shifts:
06:00-14:00
14:00-22:00
22:00-06:00
Responsibilities:
Communicate with players from different countries around the world
Ensure games are dealt according to the procedure, as per training
Answering customers' questions in real-time via live chat
Enjoy the experience of presenting our games to the players
Requirements:
Enjoy working as part of a close & friendly team
Willingness to discover gaming industry, such as rules of the games
Ability to work with the cameras in the studio
Proficient in English/Greek/Italian and willing to further improve via in-house training
Be a natural communicator and with a smile on your face at all times
Benefits:
Meal vouchers (30 lei per day)
Private medical insurance
Birthday leave
Free of charge, coffee/tea
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About Startups @ Vercel
The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most.
We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction.
We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here.
This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.
About the role
You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.
If you’re based within commuting distance of our London office, the role includes in-office anchor days.
What you'll do
Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
Landing new logos, driving early activation, and making Vercel the default choice before competitors get in
Driving first activation, earning trust fast, and positioning Vercel as the obvious default stack
Focus on pipeline generation, outbound, identifying high-potential startups early
Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
Use automation, agents, and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
Operate comfortably in an evolving environment, helping refine early motions and turn what works into repeatable playbooks
What you need
We’re looking for someone who sits at the intersection of technical curiosity, commercial excellence, and startup mindset. You identify pattern recognition, have founder empathy, and have the ability to speak credibly to pre-seed through Series D companies and beyond who are making fast decisions.
You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder, founder, engineer, or in a technical go-to-market role—and you bring strong judgment, ownership, and curiosity to how you work.
In practice, this looks like someone who:
Learns complex technical products quickly and enjoys reasoning about how modern web and AI-native applications are built and scaled
Can speak comfortably with developers and founders, using their language and earning credibility through insight rather than titles
Has strong sales acumen and experience owning revenue outcomes across a range of deal sizes and complexities
Believes that the best revenue outcomes come from deeply successful customers, not transactional selling
Brings a thoughtful, opinionated point of view on modern web infrastructure, frontend performance, and scaling tradeoffs
Thrives in ambiguity and enjoys shaping how a team and motion evolves from early to more structured
Is energized by ownership, accountability, and helping customers make smart decisions
What This Role Is Not
Not a pure Customer Success role focused on reactive support
Not a transactional sales role detached from customer outcomes
Not a highly scripted role with narrow ownership or predefined motions
This role requires judgment, curiosity, and comfort operating across technical, strategic, and commercial dimensions.
Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA OTE range for this role is $170,000 - $240,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Hanoi, Vietnam
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Reporting Line: Reports directly to the Head of Customer Support
Location: Onsite-Hanoi, Vietnam
General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.
Job Role:
Effectively manage company communication channels, including live chat, emails, and phone calls.
Identify and assess customers’ needs to ensure a high level of satisfaction.
Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
Provide timely and accurate support to clients within the specified time frame.
Maintain and update CRM records with all customer interactions and actions taken.
Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
Work independently as well as collaboratively in a team environment.
Adhere to standard operating procedures and company policies at all times.
Requirements
Requirements:
Proven experience in a customer support or client service role.
Previous experience or background in Forex trading or the financial markets is a strong advantage.
Excellent command of English and Vietnamese, both spoken and written.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
Strong phone communication skills with active listening abilities.
Ability to work under pressure and meet tight deadlines.
Excellent communication, problem-solving, and presentation skills.
Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).
Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.
Benefits
Benefit of working at CXM:
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Bangkok, Thailand
Company Overview
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Your Role:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements
-A bachelor’s degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Benefits
Competitive Salary along with KPI Bonus
Night Shift Allowance
Growth Opportunities
Collaborative Team
Location: Riyadh, Saudi Arabia
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 50 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll do:
Provide onsite/in-person mental health counselling for the employees of Intellect's local clients in Saudi Arabia
Report to the client's office either for morning, evening or overnight shifts (dependent on the the client’s request)
Shifts may be rotated depending on the provided availability
Provider will be notified of the changes at least 30 days in advance
Facilitate 1 on 1 sessions on various mental health topics (e.g. resilience, stress management, and available well-being resources)
Lead group sessions on coping strategies for managing stress and challenging information
Moderate peer support sessions to encourage shared experiences and well-being discussions
Develop and deliver group sessions and workshops to promote mental health awareness and resilience
Share monthly report on utilisation / participation
Collaboratively work with Intellect's internal clinical team by suggesting improvements to the program and the platform
Conduct once a month 1 hour checks ins with the internal Intellect team during regular working hours (10 AM - 6 PM Singapore Time)
Requirements
Work Arrangement
Must be available to do in person sessions for 5 days a week
Must be open to doing evening sessions (9 PM - 6 AM) but time slot will be approved by clients
Must be open to a contract role (Contract ends after 2 years)
Education
Graduated with a Master’s degree in Clinical Psychology, Counselling Psychology, Counselling
Experience
Minimum of 3 years clinical experience (excluding experience done in Master’s Degree)
Minimum 500 supervised clinical hours (excluding hours done in Master’s degree)
Supervision Requirement: Open to doing supervision once every 2 months
Experience with Trauma-Informed Therapeutic Approaches. Some examples:
Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT) for trauma survivors
Somatic Experiencing (SE)
License
Must hold a valid clinical license or be eligible for licensure in their practicing country.
Benefits
Annual Leave (20-days)
Sick Leave (14-days - unless local statutory provides more)
Birthday Leave (1-day)
Emergency Leave (5-days)
Maternity and Paternity to follow local regulations
Location: Dammam, Saudi Arabia
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 50 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll do:
Provide onsite/in-person mental health counselling for the employees of Intellect's local clients in Saudi Arabia
Report to the client's office either for morning, evening or overnight shifts (dependent on the the client’s request)
Shifts may be rotated depending on the provided availability
Provider will be notified of the changes at least 30 days in advance
Facilitate 1 on 1 sessions on various mental health topics (e.g. resilience, stress management, and available well-being resources)
Lead group sessions on coping strategies for managing stress and challenging information
Moderate peer support sessions to encourage shared experiences and well-being discussions
Develop and deliver group sessions and workshops to promote mental health awareness and resilience
Share monthly report on utilisation / participation
Collaboratively work with Intellect's internal clinical team by suggesting improvements to the program and the platform
Conduct once a month 1 hour checks ins with the internal Intellect team during regular working hours (10 AM - 6 PM Singapore Time)
Requirements
Work Arrangement
Must be available to do in person sessions for 5 days a week
Must be open to doing evening sessions (9 PM - 6 AM) but time slot will be approved by clients
Must be open to a contract role (Contract ends after 2 years)
Education
Graduated with a Master’s degree in Clinical Psychology, Counselling Psychology, Counselling
Experience
Minimum of 3 years clinical experience (excluding experience done in Master’s Degree)
Minimum 500 supervised clinical hours (excluding hours done in Master’s degree)
Supervision Requirement: Open to doing supervision once every 2 months
Experience with Trauma-Informed Therapeutic Approaches. Some examples:
Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT) for trauma survivors
Somatic Experiencing (SE)
License
Must hold a valid clinical license or be eligible for licensure in their practicing country.
Benefits
Annual Leave (20-days)
Sick Leave (14-days - unless local statutory provides more)
Birthday Leave (1-day)
Emergency Leave (5-days)
Maternity and Paternity to follow local regulations
Location: Tirana, Albania
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
We are looking for
full-time 40h/week
Customer Service Representatives to join our Support team in Tirana, Albania!
What you’ll be doing
Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
You are fluent in Albanian language and you have professional working proficiency in English
You are located in Tirana.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible!
💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Limassol, Cyprus
Join FxPro
: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Nassau, and Dubai. FxPro boasts a diverse workforce of over 500 employees representing 40 nationalities, making it an exciting and dynamic workplace. At
FxPro
, we see each team member as an integral part of our success story.
As a Client Operations Officer, you will assist the clients of FxPro. The Client Operations Officer responsibilities include but not limited to providing support to customers through various ways, answering customers’ questions and resolving problems. The successful candidate must be able to work in shifts 24/5.
Here's the shifts schedule:
08:00-16:00
16:00-00:00
Responsibilities
• Deliver proactive, high-quality support to clients via live chat, email, and phone while maintaining a strong customer-centric approach
• Resolve client inquiries and complaints efficiently and follow up on pending issues to ensure timely and effective resolutions
• Handle daily operational tasks, including KYC verification, transaction processing, and account monitoring
• Ensure all activities are performed in full compliance with company policies, regulatory requirements, and internal procedures
• Collaborate with cross-functional teams to deliver a seamless client experience and resolve complex issues
• Identify and escalate unresolved or critical matters to senior management
as required
• Provide feedback and suggestions to enhance operational processes and improve overall client satisfaction
Requirements
• At least 1
year of experience in a similar role, ideally within the FX industry
• University degree or relevant working experience
• Fluent in English;
verbally and written. A
dditional languages will be considered an advantage
• Strong communication, problem-solving, and multitasking skills
• Detail-oriented with a proactive, customer-first mindset
• Ability to work a flexible shift schedule
Good to Have
• Proficiency in CRM systems or other business tools
• Knowledge of KYC/AML, transaction processing, and monitoring procedures
• Familiarity with trading platforms such as MT4, MT5, or cTrader
Interview steps
Recruiter screen (~30 minutes)
Technical Interview (~60 minutes)
Test task (~60 minutes)
Our benefits
Excellent compensation package
Medical insurance
Provident fund
Free snacks and beverages
Monthly lunch allowance to enjoy meals of your choice
Company discount card for various products & services
21 days of annual leave and 10 days of sick leave annually
Birthday gift
Location: Prague, Czechia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working remotely in a dynamic environment? If your answer is yes, then read further!
We are looking for both part-time and full-time
Support Associates to join our Support team in Prague!
What you’ll be doing
Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings and weekends.
You are fluent in Czech language and you have professional working proficiency in English
What we can offer you
Development of your communication, multitasking and prioritization skills
Participation in side projects, such as automation or training
Personal approach and utmost support in your personal growth
Engaging team culture full of fun, respect and mutual support
Possibility of working from home
Multisport card, Benefit Plus program, discount on Wolt orders and of course, snacks and drinks in the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible!
💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Cebu City, Philippines
San Francisco, CA • New York, NY • United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.