Back Office Support Specialist

Location: Bangkok, Thailand Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Your Role: - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. - Coordinate with risk dept on leverage changing request, or any escalated trading issues -Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure -Liaising with technology provider on any complex situation dispute - Cross checking with PSP on funding issues - Managing internal ticketing on any feedback or issues arise within the dept -Performing financial checks on any transaction or transfer within the system - Collecting appropriate information of any complaint on technical perspective -Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures. - Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes. Requirements -A bachelor’s degree in business or related field.-A minimum of 2 years of experience in business analysis or a related field in Brokerage Backoffice. -Exceptional analytical and conceptual thinking skills. -Advanced technical skills. -Great attention to minute details, meticulously excellent to numbers and procedures. -Fundamentally analytical and conceptual thinking skills. -Experience creating detailed reports and giving presentations. -Competency in Microsoft applications including Word, Excel, and Outlook. -A track record of following through on commitments. -Excellent planning, organizational, and time management skills. -Experience in a stock-broking business, in either IT or back office operations would be a significant advantage Benefits Competitive Salary along with KPI Bonus Night Shift Allowance Growth Opportunities Collaborative Team