Location: Riyadh, Saudi Arabia; Delhi, India; Rabat, Morocco; Cairo, Egypt
Müller’s Solutions is looking for a detail-oriented and proactive
ServiceNow System Administrator
to maintain our ServiceNow platform and ensure its optimal performance. In this role, you will be responsible for configuring, monitoring, and supporting the ServiceNow environment, along with ensuring that the platform meets user and business requirements effectively.
Key Responsibilities:
Manage and maintain all aspects of the ServiceNow platform, including system configuration, module updates, and user management.
Support platform upgrades and new implementations, working closely with stakeholders to assess needs and ensure timely delivery.
Monitor system performance, identify issues, and implement corrective actions to optimize functionality.
Develop and maintain documentation for system configuration, administration processes, and user guides.
Provide technical support for users, troubleshooting issues, and escalating when necessary.
Stay informed about ServiceNow updates and best practices to recommend improvements and enhancements.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum 2 years of experience as a ServiceNow Administrator or in a similar role.
Proficient in ServiceNow module administration, including Incident Management, Change Management, and Asset Management.
Familiarity with ServiceNow tools and technologies, including workflows, business rules, and script includes.
Strong problem-solving skills with the ability to troubleshoot technical issues efficiently.
Excellent time management skills, being able to handle multiple tasks and prioritize effectively.
Strong communication skills and the ability to work collaboratively with various teams.
Preferred Qualifications:
ServiceNow Administrator Certification or related certifications.
Understanding of ITIL processes and framework.
Experience with ServiceNow Performance Analytics or reporting tools.
Knowledge of JavaScript and other programming languages relevant to ServiceNow customization.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Delhi, India; Rabat, Morocco; Cairo, Egypt
Location: Cairo, Egypt; Delhi, India; Rabat, Morocco; Riyadh, Saudi Arabia
Müller's Solutions is seeking a dedicated
ServiceNow Functional Consultant
to join our innovative team. In this role, you will leverage your functional expertise to drive the implementation and optimization of ServiceNow solutions for our clients. You will work closely with stakeholders to ensure solutions align with their business processes and deliver measurable improvements.
Key Responsibilities:
Collaborate with clients to gather and document business requirements and process workflows.
Configure and customize ServiceNow applications based on client needs, focusing on modules such as Incident, Problem, Change, and Service Catalog.
Conduct workshops and process mapping sessions to establish best practices within ServiceNow.
Participate in user acceptance testing (UAT) and assist in the go-live support process.
Provide ongoing support and training for users to enhance their understanding and utilization of the ServiceNow platform.
Work closely with technical teams to ensure seamless integration between ServiceNow and other enterprise applications.
Stay updated on the latest ServiceNow features and industry trends to continuously provide value to clients.
Requirements
Requirements:
Bachelor's degree in Business, Information Technology, or a related field.
A minimum of 3 years of experience as a ServiceNow consultant or in a similar functional role.
Proven knowledge of ServiceNow modules including ITSM, ITOM, and ITBM.
Strong understanding of ITIL concepts and practices in relation to service management.
Excellent analytical skills to assess client needs and align them with ServiceNow best practices.
Strong communication and interpersonal skills to effectively engage with clients and team members.
Ability to effectively manage multiple tasks and adapt to changing project requirements.
Relevant ServiceNow certifications are a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Delhi, India; Rabat, Morocco; Riyadh, Saudi Arabia
Location: Riyadh, Saudi Arabia; Cairo, Egypt; Rabat, Morocco; Delhi, India
Müller's Solutions is seeking a motivated and skilled
ServiceNow Developer
to join our dedicated team. In this role, you will be responsible for the development, configuration, and maintenance of ServiceNow applications and modules to help streamline our IT service management processes. Your contributions will play a key role in enhancing user experience and improving operational efficiencies.
Key Responsibilities:
Develop and customize ServiceNow applications and modules based on business requirements.
Collaborate with cross-functional teams to gather and analyze requirements.
Implement and manage ServiceNow integrations with third-party platforms and data sources.
Conduct testing, debugging, and performance tuning to ensure efficient system operation.
Document development processes, application designs, and technical specifications.
Provide technical support and training to users when necessary.
Stay updated with new ServiceNow features and best practices to continuously improve implementations.
Requirements
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum 3 years of hands-on experience in ServiceNow development.
Proficient in ServiceNow modules like Incident Management, Change Management, Problem Management, and Service Catalog.
Strong understanding of JavaScript, HTML, CSS, and XML for ServiceNow development.
Experience with ServiceNow integration tools like REST and SOAP web services.
Ability to work collaboratively in a fast-paced environment and manage time effectively.
Strong analytical skills with a focus on problem-solving and attention to detail.
Excellent communication and interpersonal skills.
Preferred Qualifications:
ServiceNow Developer Certification or related certifications.
Experience with ITIL processes and practices.
Understanding of Agile methodologies and software development life cycle.
Familiarity with version control systems, such as Git.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Riyadh, Saudi Arabia; Cairo, Egypt; Rabat, Morocco; Delhi, India
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Location: Montreal
Workplace: onsite
ABOUT YOU
We are looking for a Tech Lead to drive the technical direction, architecture, and delivery of Xsolla’s fraud prevention and risk systems. This role requires deep fintech and payments experience, strong understanding of Anti-Fraud Systems (AFS), and the ability to lead engineers building high-throughput, low-latency, decision-critical systems.
You will work closely with Product, Data Science, Risk Operations, Compliance, and Platform teams to design and evolve fraud detection, prevention, and investigation capabilities at global scale.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Technical Leadership & Architecture
Own the
technical vision and architecture
of Xsolla’s anti-fraud platform and services.
Design scalable, resilient systems for
real-time transaction risk scoring
, rule engines, and decision workflows.
Lead architectural decisions around
AFS integrations
, internal fraud engines, and third-party providers.
Ensure systems meet
performance, reliability, security, and compliance
requirements.
Fraud & Fintech Domain Leadership
Translate fraud and risk requirements into robust technical solutions.
Partner with Risk, Payments, and Compliance teams on: Transaction monitoring, Chargeback reduction, AML / KYC-adjacent workflows (where applicable), and Regulatory and scheme requirements (Visa, Mastercard, etc.)
Evaluate and evolve fraud strategies across: Card-not-present transactions, Alternative payment methods, Digital goods and gaming-specific fraud vectors
Engineering Execution: Lead a team of engineers (directly or as a technical lead across squads), Drive best practices in: Code quality and reviews, System observability and alerting, Secure development, and Incident response and root cause analysis
Balance speed, risk, and quality in a high-impact domain.
Collaboration & Influence: Work cross-functionally with Product Managers, Data Scientists, and Operations
Mentor senior and mid-level engineers in both
technical depth
and
domain expertise
.
Act as a technical escalation point for complex fraud-related incidents.
Qualifications & Skills:
8+ years of professional software engineering experience, with
significant time in fintech or payments
.
Proven experience designing or leading
Anti-Fraud Systems (AFS)
, such as: Rule engines, Risk scoring pipelines, and Decision orchestration systems
Strong backend engineering skills (e.g., Java, Kotlin, Go, or similar).
Experience building
high-volume, low-latency distributed systems
.
Deep understanding of Event-driven architecture, APIs and integrations, Data stores used for real-time decisioning, and Domain Expertise
Hands-on experience with fraud prevention in: Payment processing, Digital commerce or marketplaces, and Gaming or virtual goods (strong plus)
Understanding of fraud patterns, abuse vectors, and mitigation techniques.
Familiarity with: Chargebacks and dispute flows, 3DS, risk exemptions, and payment scheme rules, and Working with external fraud vendors and tools
Proven ability to lead technically without relying solely on formal authority.
Strong decision-making skills in ambiguous, high-risk domains.
Excellent communication skills, able to explain complex technical and fraud concepts to non-technical stakeholders.
Comfortable owning outcomes in a mission-critical area.
Nice to Have:
Experience working with data science or ML-driven fraud models.
Knowledge of AML, KYC, or regulatory frameworks.
Prior experience in global payment platforms or PSPs.
Experience operating systems at
global scale (multiple regions, currencies, and regulations)
.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Tech Lead, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: Canada
Workplace: remote
ABOUT YOU
We’re looking for a Backend Software Engineer with a strong infrastructure mindset to join our Technology team. This role sits at the intersection of backend development and platform engineering, with Kubernetes as a first-class concern, not just a deployment target.
Our platform dynamically scales hundreds of servers daily, orchestrating isolated runtime environments inside Kubernetes pods. You’ll help design, build, and evolve the backend services and infrastructure systems that make this possible—focusing heavily on Infrastructure as Code, dynamic scaling, and reliability at scale.
If you enjoy working close to the metal (while still writing application code), thinking in systems, and solving problems where application behavior and infrastructure behavior are deeply intertwined, this role is for you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
Responsibilities:
Design, develop, and maintain backend services and APIs using
Node.js
and TypeScript
Architect and evolve
Infrastructure as Code (IaC)
that drives
dynamic Kubernetes scaling
and orchestration
Build and maintain
Docker-based deployment pipelines
and runtime images
Design and optimize
deployment and scaling strategies
across many services and environments
Collaborate closely with engineering and DevOps to ensure systems are
resilient, observable, and secure
Monitor, troubleshoot, and improve system performance, reliability, and cost efficiency
Document infrastructure patterns, operational workflows, and best practices
Stay current with emerging tools and approaches in cloud infrastructure and backend systems
Qualifications & Skills
Deep hands-on experience with Kubernetes, including: Autoscaling and capacity management, Cluster-level behavior and lifecycle concerns, and Production debugging and incident response
Strong experience building and running Dockerized workloads
Proficiency in
Node.js
and TypeScript for backend services
Practical experience with Infrastructure as Code (Terraform or similar)
Experience designing and operating scalable backend systems in production
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Backend Software Engineer position, we will conduct a background check that may include:
- Criminal history check
- Employment verification
- Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position due to responsibilities such as accessing confidential company data and ensuring compliance with regulatory requirements.
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Location: New York
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
At Modal, we sell cloud services atop which our customers run their critical production systems. As a rapidly growing new cloud infrastructure company, we seek to improve our reliability dramatically while scaling the size of our platform, customer base, and team.
This role is for people who are deep systems thinkers, love stacking nines, and thrive on making others move faster at scale.
WHAT YOU'LL WORK ON:
- Identify architectural changes to improve reliability and performance
- Foster a culture of reliability across Modal’s engineering organization
- Define and implement operational processes such as deployments and upgrades
- Operate infrastructure like Kubernetes, Postgres, and Redis
- Participate in on-call rotations and respond to production incidents
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You have 2+ years of on-call experience for critical production services
- You have strong cloud skills and deep familiarity with at least one hyperscaler cloud (AWS preferred)
- You’re familiar with autoscaling, fleet management, and capacity planning at scale
- You’ve operated databases, monitoring, CI/CD, and other infrastructure at scale
- You’re able to work in person in our NYC or Stockholm offices
NICE-TO-HAVE:
- Experience owning and scaling Kubernetes clusters to thousands of nodes
- Experience with systems safety research (e.g., STAMP) and control theory
Location: Riyadh, Saudi Arabia; Egypt; India; Estonia; United Arab Emirates
As
ServiceNow AI & ITSM Solution Architect
at Müller Solutions you will be responsible for designing, leading, and delivering AI-enabled ServiceNow solutions across
Service Desk (ITSM), Field Service Management (FSM), and Asset Management (ITAM/SAM/HAM)
.
The role owns the end-to-end solution architecture, ensuring that
ServiceNow AI capabilities
(including GenAI and Predictive Intelligence) are effectively aligned with business processes, data foundations, and measurable operational outcomes.
This position acts as the
primary technical and functional authority
for AI-driven ServiceNow transformations.
Key Responsibilities
1. Solution Architecture & AI Strategy
Design end-to-end
AI-enabled ServiceNow architectures
across ITSM, FSM, and Asset Management.
Translate business pain points into
practical AI use cases
(deflection, automation, prediction, optimization).
Define AI adoption roadmaps aligned with operational maturity and data readiness.
Ensure alignment with
ITIL v4
, ServiceNow best practices, and platform governance.
2. Service Desk (ITSM) AI Enablement
Architect and implement:
Virtual Agent & conversational AI
GenAI-based knowledge search and response drafting
Predictive Intelligence for classification, routing, and prioritization
Enable AI-driven incident deflection, auto-triage, and resolution recommendations.
Optimize KPIs including
MTTR, FCR, deflection rate, and CSAT
.
3. Field Service (FSM) AI Enablement
Design AI-assisted work order intake and enrichment.
Enable intelligent technician assignment based on skills, availability, and location.
Implement AI-supported mobile experiences for field engineers (guided diagnostics, summaries).
Improve
first-time-fix rate, SLA compliance, and resource utilization
.
4. Asset Management & CMDB Intelligence
Lead AI-supported
ITAM / SAM / HAM
initiatives.
Ensure high-quality CMDB aligned with
CSDM
standards.
Design AI use cases for:
Asset lifecycle optimization
License compliance and spend optimization
Predictive risk and anomaly detection
Oversee discovery, normalization, and reconciliation processes.
5. Platform Configuration & Governance
Configure and govern:
Now Assist / GenAI capabilities
Flow Designer and automation frameworks
AI guardrails, security, and data privacy controls
Collaborate with platform engineers on integrations and performance optimization.
Ensure scalable, supportable, and upgrade-safe solutions.
6. Stakeholder Engagement & Delivery Leadership
Lead architecture and design workshops with business and IT stakeholders.
Act as the trusted advisor for senior management and service owners.
Guide implementation teams and review deliverables for quality and alignment.
Support pre-sales activities, solution presentations, and value justification when required.
Required Qualifications
Education
• Design and implement comprehensive ITSM solutions on the ServiceNow platform, focusing on the use of AI capabilities to improve service efficiency and user experience.
• Lead the development and configuration of IT Asset Management modules, ensuring integration with ITSM processes.
• Collaborate with business units to gather requirements, conduct gap analyses, and define functional specifications for ITSM and ITAM initiatives.
• Provide technical leadership and guidance to project teams, ensuring adherence to best practices and architectural standards.
• Oversee the deployment of AI-driven initiatives to automate service requests, incident management, and asset tracking.
• Stay current with emerging technologies and trends in ITSM, AI, and ITAM to recommend improvements and innovations.
Requirements
Qualifications:
• 8–12+ years of ServiceNow implementation experience.
Minimum 5 years in a
Solution Architect or Lead Consultant
role
Proven experience delivering:
ITSM implementations at scale
FSM and/or field operations solutions
ITAM / SAM / CMDB-heavy programs
Hands-on exposure to
ServiceNow AI capabilities
, including GenAI and Predictive Intelligence
Preferred Qualifications:
• ServiceNow certifications in ITSM, ITAM, or related areas.
• Experience with machine learning and AI applications within enterprise IT environments.
• Familiarity with Agile methodologies and tools to manage development lifecycles effectively.
• Skills in scripting and building integrations using ServiceNow APIs or other automation technologies.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Newcastle, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: New York, NY
Workplace: OnSite
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and to influence our company's roadmap and vision.
WHAT YOU’LL DO
As CISO, you will own Rain’s security governance, risk, and compliance strategy, with a particular focus on ISO certification and regulatory readiness, while partnering closely with engineering, infrastructure, legal, and operations teams.
- Own and drive Rain’s information security and compliance strategy, with a primary focus on ISO 27001 (and related standards) readiness, certification, and ongoing maintenance
- Serve as the executive owner for security compliance programs (e.g., ISO 27001, SOC 2, vendor risk, customer security reviews)
- Design, implement, and continuously improve Rain’s security governance framework, including policies, standards, and risk management processes
- Partner closely with Engineering, Infrastructure, Product, Legal, and Operations to embed compliance and security requirements into technical and business workflows
- Lead and manage external audits, certifications, and assessments, acting as the primary point of contact for auditors and assessors
- Translate regulatory, customer, and partner security requirements into practical, scalable controls that align with Rain’s architecture and operating model
- Own the risk management lifecycle, including risk identification, assessment, prioritization, and executive reporting
- Establish and track security and compliance metrics, reporting posture, progress, and risk to executive leadership and the board as needed
- Oversee incident response governance, ensuring policies, playbooks, and escalation paths meet compliance and regulatory expectations
WHAT WE'RE LOOKING FOR
- 8–12+ years of experience in information security, GRC, or security leadership roles, with demonstrated ownership of compliance programs
- Hands-on experience leading ISO 27001 certification efforts (initial certification and/or ongoing surveillance audits)
- Experience operating as a security leader in a high-growth, technology-driven company, ideally in fintech, payments, or regulated environments
- Strong understanding of security governance, risk management, and control frameworks (ISO 27001/27002, SOC 2, NIST, etc.)
- Proven ability to partner effectively with engineering and technical teams to implement controls in cloud-native and application-driven environments
- Experience managing third-party risk, customer security questionnaires, and enterprise security reviews
- Ability to clearly communicate risk, tradeoffs, and priorities to executives and non-technical stakeholders
NICE TO HAVE, BUT NOT MANDATORY
- Experience with additional frameworks such as SOC 2 Type II, PCI DSS, ISO 22301, or regional regulatory requirements
- Prior experience acting as a first or early security leader at a scaling company
- Familiarity with cloud security and modern application architectures, even if not hands-on day-to-day
- Experience supporting global customers or international compliance requirements
- Security or compliance certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer / Auditor)
- Experience presenting security posture or risk assessments to boards or executive committees
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the Site Reliability Engineering Team
The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance. Our team works across the stack and collaborates closely with infrastructure and product engineering teams. We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact.
Who we’re looking for
We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. You might be a great fit if you:
- Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments
- Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes
- Care deeply about uptime, observability, and performance, and see reliability as a product feature
- Think through architectural trade-offs with reliability, simplicity, and maintainability in mind
- Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements
- Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews
Responsibilities ✔️
- Design and evolve the systems, tooling, and processes that improve the reliability and performance of WorkOS
- Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient to failure
- Define and measure SLIs/SLOs to guide reliability improvements
- Write and optimize backend systems (in TypeScript) with a focus on performance, maintainability, and graceful degradation
- Improve our incident response process, lead postmortems, and drive follow-through on reliability risks
- Develop internal tools and automations that make it easier to operate and scale our systems
- Participate in our on-call rotation—responding to, resolving, and learning from production incidents
- Contribute to design and architecture discussions with a focus on operability and long-term sustainability
- Document systems, share learnings, and help grow a reliability-minded engineering culture
Qualifications 🌟
- Based in PST/PDT timezone
- Experience operating and scaling production systems in cloud environments (we use AWS)
- Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis
- Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling)
- Strong debugging and systems thinking skills—you can follow problems across services and layers
- Ability to work independently, take ownership, and drive projects from problem discovery through resolution
Nice to have
- Familiarity with Kubernetes or similar orchestration systems
- Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry)
- Exposure to TypeScript or interest in working in a TypeScript-based codebase
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
The Platform team builds the shared backend components and development systems that every WorkOS product, workflow, and team member depends on.
On the platform side, we build common backend capabilities used across WorkOS, including our events infrastructure, webhooks, email delivery, outbox-pattern queues, and more. These systems allow product teams to scale without rebuilding the same critical primitives. Because they sit on critical paths across our products, scalability, latency, consistency, reliability, and operational simplicity matter deeply.
On the productivity side, we build the systems that take code from an idea to production, including CI/CD, build and test infrastructure, deployment workflows, and internal tooling. As agents play a larger role in software development and increase the volume of code and concurrent changes, we are rethinking this platform to scale with that volume through safe execution, fast feedback, relevant context, and verifiable outcomes.
Our internal teams are our customers. Success means they can build and operate products faster, adopt shared capabilities instead of creating one-off solutions, and confidently delegate more work to agents.
WHAT YOU’LL WORK ON ✔️
- Design, build, and operate high-throughput, low-latency shared backend systems that preserve consistency and durability through retries, duplicates, reordering, partial failures, and high concurrency
- Create platform interfaces, abstractions, and paved paths with a clean developer experience that makes shared capabilities easy for product teams to adopt
- Rotate across and embed with product teams to experience their workflows directly, understand their friction, and use those insights to shape platform investments
- Map evolving product-team needs and collaborate with the Foundations team to introduce new systems and primitives, such as scalable search, database partitioning, and archival strategies
- Own and evolve our CI/CD, build, test, deployment, and release infrastructure to shorten feedback loops and make production changes safer
- Reimagine CI/CD for an agentic software development lifecycle by building isolated, reproducible, and verifiable execution environments, along with automated loops that allow agents to diagnose failures, update changes, rerun validation, and safely move work through review, deployment, and production verification
- Instrument the entire software development lifecycle and use metrics such as feedback time, CI reliability, deployment frequency, lead time, and change failure rate to identify bottlenecks and verify that platform investments improve engineering outcomes
- Own platform reliability end to end, including observability, capacity planning, incident response, root-cause analysis, and prevention
- Shape the long-term platform strategy with a high bar for introducing new infrastructure. Thoroughly evaluate vendors and existing solutions, make deliberate build-versus-buy decisions, and account for operational complexity, lock-in, migration cost, reversibility, and long-term ownership
WHAT WE’RE LOOKING FOR 🌟
- 8+ years of software development experience, with a track record of owning high-impact technical projects
- Experience building and operating distributed systems or platform services at scale, with a strong understanding of event-driven systems, queues, concurrency, idempotency, consistency, backpressure, retries, and failure recovery
- Experience building or operating CI/CD, build systems, test infrastructure, deployment platforms, or similar developer tooling
- A track record of designing platforms, frameworks, and tooling with a clean developer experience that makes complex capabilities easy for other engineers to adopt and operate
- Strong operational instincts across observability, capacity planning, incident response, and reliability
- Hands-on experience with AI coding agents, or a strong interest in building agentic CI/CD systems, verifiable execution environments, automated feedback loops, evaluations, and verification
- Exceptional pragmatism and technical judgment. You treat major infrastructure changes with the gravity they deserve and make deliberate, evidence-based decisions about when to build, buy, or improve an existing system
- Ability to move between long-term architecture and hands-on implementation while making thoughtful tradeoffs in an ambiguous environment
- Strong written and verbal communication skills, including experience documenting systems and influencing technical direction across teams
- Familiarity with TypeScript, Node.js, React, Postgres, AWS, Terraform, and queueing or streaming systems such as SQS and Kinesis is helpful, but not required
We expect strong depth in either distributed platform systems or developer infrastructure, along with an interest in working across both.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote
The role
We’re
hiring a senior, hands-on Product Manager to join WooCommerce Payments and take ownership of a defined area within our payments products and partner integrations.
You’ll collaborate closely with the Head of Product, and work day-to-day with engineering, design, support, and partnerships. This role is deeply executional. You’ll spend much of your time in the work: in Linear writing and refining issues, triaging bugs and incidents, reviewing and shaping flows in Figma, creating lightweight prototypes, and writing briefs or PRDs when they’re needed.
Payments at WooCommerce run at a serious scale—billions in total payment volume—and the quality of this experience directly affects merchant revenue, shopper conversion, and the success of Woo’s commercial engine. This role sits right where reliability, trust, and execution matter most.
What you’ll work on
Own product direction and execution for a key part of the payments product area, with clear goals, priorities, and measurable outcomes.
Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
Use data, support signals, and merchant feedback to decide what to work on next, define success measures, and make tradeoffs explicit.
Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.
What we’re looking for
7+ years in product roles, with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and precision of execution.
4+ years in payments or fintech, ideally on products operating at scale; experience with large or global launches is a plus.
Strong product judgment. You can make good calls in messy situations and don’t need perfect information to move forward.
Comfort working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
Ability to work deeply with engineers and designers on complex problems, including technical constraints and tradeoffs.
Strong analytical habits and a practical approach to metrics, dashboards, and instrumentation.
Clear written and verbal communication in a distributed, async environment.
Familiarity with WooCommerce,
WordPress
, or open-source ecosystems is a plus.
Salary range: $170,000-$240,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-Remote
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Stockholm
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform.
YOU MAY BE A FIT IF:
- You have 5+ years of experience writing high-quality production code
- You’ve built high-performance distributed systems at a large scale (the more battle scars, the better)
- You have strong cloud skills
- You have strong knowledge of low-level operating system foundations (Linux kernel, file systems, containers, etc.)
- You have experience with performance engineering (tell us a story of when you shaved off a few milliseconds!)
- You’re able to work in person in our Stockholm office
- You’re able to participate in our on-call rotation and respond to production incidents
NICE-TO-HAVE:
- Prior experience with Rust
Location: Worldwide
Workplace: hybrid
Department :Hotel / Guest Services
Reports to: Guest Services Supervisor
Job Summary
The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy.
· Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing;
· Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience;
· Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions;
· Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages;
· Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures;
· Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required;
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns;
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Requirements
• Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship .
• Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus;
• Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
• Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure;
• Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail;
• Knowledge of front office operations, including check-in, check-out;
• Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus;
• Flexibility to work in a 24/7 operational environment, with rotating schedules.
Documentation Requirements
• Valid Passport, Valid Seamans Book, STCW Certification
Length of contract :
6 months on / 2 months off
Embarkation in November
Location: Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Job Summary:
Responsible for implementing and monitoring safety procedures on drilling rigs. Conducts safety training, ensures compliance with HSE regulations, and promotes a strong safety culture among rig personnel.
Key Responsibilities:
Conduct routine rig inspections and enforce HSE policies.
Deliver safety training: H2S, firefighting, confined space, PTW, LOTO, rigging & slinging.
Identify hazards, report incidents, and recommend corrective actions.
Lead emergency response drills and ensure crew readiness.
Maintain safety records, reports, and training documentation.
Requirements:
Diploma/ITI/Bachelor’s in Mechanical, Safety, or related field.
5+ years
experience on oil & gas rigs (offshore/onshore) in HSE roles.
Certified in H2S Safety, Firefighting, Confined Space, PTW, LOTO.
Knowledge of rig operations, drilling equipment, and safety standards (API/OSHA/ISO).
Strong leadership, training, and communication skills.
Preferred:
Hands-on rig experience with mechanical or lifting operations.
Familiarity with incident reporting software and risk assessment.
Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
We're looking for a Software Engineer to join the team building Claude Security. In this role, you'll take new security capabilities in frontier models and turn them into products that customers can rely on, working across the full stack from early prototype through production.
This role sits close to both research and go-to-market. You'll work with researchers on the team to understand what the models can do and where they fall short, and with customers and partners to understand which problems are worth solving for them. You'll be expected to form your own view from both and to own significant pieces of the roadmap, including deciding what not to pursue.
The right candidate is a strong generalist engineer with the technical depth to engage with research, the product instincts to know what's worth building, and the drive to move fast. Prior security experience is useful but not required; range across the stack and good judgment about what to build matter more.
Responsibilities
Build and ship user-facing and/or backend features for Claude Security
Build the agent loops, tool integrations, and enabling infrastructure for cybersecurity products
Collaborate tightly with product managers and go-to-market to understand user needs, shape feature scope, and make informed tradeoffs as you build
Iterate quickly based on user feedback and internal testing, improving the experience on a continuous basis
Collaborate with research teams to identify and develop new model capabilities for security applications
You may be a good fit if you:
Contribute across the stack, from front-end UI to back-end infrastructure
Are proficient in TypeScript, Python, and/or Go and have experience building distributed systems
Enjoy fast iteration and are energized by prototyping new ideas
Are comfortable working closely with research and go-to-market teams
Have strong communication skills and can work effectively across functions
Have 7+ years of experience as a software engineer
Strong candidates may also have:
Experience building client-side terminal applications
Experience developing cybersecurity products
Experience in incident response, reverse engineering, network analysis, penetration testing, or similar fields
Experience building skills, plugins, or hooks in Claude Code or similar tools
Experience building with Claude Managed Agents or similar frameworks
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re looking for strong backend engineers who love building developer tools used by the largest AI companies in the world. You’ll be building for things at scale, but also for new AI workflows that change every day.
YOU MAY BE A FIT IF:
- You’ve built and shipped modern web applications end-to-end
- You’re comfortable working across the stack: TypeScript on the frontend, Python services on the backend, and ClickHouse for data and analytics
- You have deep knowledge of observability tools and patterns used for large-scale workloads such as custom sandboxes and training and inference for large language models (LLMs) and diffusion models
- You have experience with at least one of the following: billing/payments systems, B2B SaaS tooling, enterprise software, or LLM/diffusion model inference and training workloads
- You have strong product instincts and think about customer problems, not just tickets
- You’re able to participate in our on-call rotation and respond to production incidents
- You make good tradeoffs between shipping fast and building for scale
- You’re able to work in person in our NYC or SF office
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
PointClickCare is searching for a Principal Software Data Engineer who will contribute to all phases of the software development life cycle, and will play a crucial role in designing, developing, and maintaining large scale Data Platform and data pipelines based on microservices architecture, while also encouraging and optimizing the daily execution of technical excellence across an empowered team.
This is a hands-on leadership role, requiring the ability to enhance and implement batch and real-time data solutions already in progress, mentor other team members, and deliver both business and technical objectives through ambiguity and uncertainty.
This is an opportunity to shape the future of our data ecosystem. You’ll work with a passionate team and modern technologies to drive innovation that impacts the entire organization. The ideal candidate thrives as an individual contributor, while making a significant technical impact and elevating the team’s capabilities.
To succeed as a Principal Software Data Engineer at PointClickCare, you need to be collaborative, adventurous and passionate. Collaborative means that you’re enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. Adventurous means that you’re not afraid to dive into uncharted technical territory and get your own hands dirty, while supporting and driving delivery of complex features through a dedicated Scrum team. Passionate means that you’re eager to learn and share knowledge that drives the team forward, and excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
-Lead and guide the design and implementation of scalable distributed systems based on Java microservices
-Engineer and optimize data pipelines using solutions like Apache Hudi, Apache Trino, Azure ADLS
-Collaborate cross-functionally with product, analytics, and AI teams to ensure data is a strategic asset
-Advance ongoing modernization efforts, deepening adoption of event-driven architectures and cloud-native technologies
-Drive adoption of best practices in data governance, observability, and performance tuning for data workloads
-Embed data quality in processing pipelines by defining schema contracts, implementing transformation tests and data assertions, enforcing backward-compatible schema evolution, and automating checks for freshness, completeness, and accuracy across batch and streaming paths before production deployment
-Establish robust observability for data pipelines by implementing metrics, logging, and distributed tracing for streaming jobs, defining SLAs and SLOs for latency and throughput, and integrating alerting and dashboards to enable proactive monitoring and rapid incident response
-Foster a culture of quality through peer reviews, providing constructive feedback and seeking input on your own work
What qualifications we’re looking for:
-Principal Software Data Engineer with at least 10 years of professional experience in software or data engineering, including a minimum of 4 years focused on data pipelines (batch and streaming)
-Proven experience driving technical direction and mentoring engineers while delivering complex, high-scale solutions as a hands-on contributor
-Strong understanding of event-driven architectures and distributed systems, with hands-on experience implementing resilient, low-latency pipelines
-Practical experience with cloud platforms (AWS, Azure, or GCP) and containerized deployments for data workloads
-Fluency in data quality practices and CI/CD integration, including schema management, automated testing, and validation frameworks (e.g., dbt, Great Expectations)
-Operational excellence in observability, with experience implementing metrics, logging, tracing, and alerting for data pipelines using modern tools
-Solid foundation in data governance and performance optimization, ensuring reliability and scalability across batch and streaming environments
-Proven experience with Lakehouse architectures and related technologies, including Apache Hudi, Azure ADLS Gen2, HDFS, and other big data technologies (Trino, Databricks, Spark)
-Strong collaboration and communication skills, with the ability to influence stakeholders and evangelize modern data practices within your team and organization.
#LI-AV1
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PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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