Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
MetaMask is a self-custody wallet that does not hold users’ private keys. Blockchain transactions are generally irreversible, meaning a vulnerability in the product or its software delivery chain can lead directly to financial losses for users. As a result, MetaMask attracts sustained attention from financially motivated attackers and sophisticated supply chain actors.
We are looking for a
Senior Manager, Application Security
to lead application security across the MetaMask extension, mobile app, Snaps, backend services, DeFi primitives, stablecoins, and supporting smart contracts.
The role covers architecture, code, dependencies, build and release controls, security testing, and vulnerability disclosure. This is a hands-on leadership role. You will set the strategy and operating model, lead a small senior team, and remain directly involved in code review and threat modelling.
You will report to the Head of Security and work closely with MetaMask Engineering leadership to ensure security risks are understood, owned, and addressed.
Responsibilities
Leadership and planning
Lead and develop the Application Security team, including hiring, performance management and career development, while remaining directly involved in technical work.
Set the Application Security strategy, annual goals and quarterly OKRs in line with company objectives and the approved Target Operating Model. Define and track KPIs to measure performance and progress.
Report AppSec progress, coverage, remediation performance and material gaps to Security leadership and contribute to Risk Committee reporting.
Secure design and delivery
Define security review requirements across development and release, assess whether they are met and escalate unresolved risks.
Lead threat modelling and security design reviews across clients, APIs and backend services, including authentication, key management, signing and delegated actions. Assess trust boundaries across the full system and participate in architecture and RFC reviews.
Define software supply chain security requirements and work with engineering teams to implement and validate controls for dependencies, builds, artefacts and publishing.
Lead security code reviews across MetaMask applications and smart contracts, working with engineers and relevant specialists to address findings.
Define and evolve the secure development lifecycle to incorporate AI agents, including their access, actions and human review requirements. Set security standards for AI development tools, generated code and AI components in products.
Integrate security testing into development and delivery workflows, including static and dynamic analysis, dependency scanning, secrets detection and AI scanning. Evaluate tools and validate their findings.
Help engineers prevent recurring vulnerabilities through secure coding guidance, reusable libraries, training and the security champions programme.
Vulnerability management and external testing
Own application vulnerability assessment, triage, prioritisation and remediation tracking within the organisation’s vulnerability management framework. Correlate findings across clients, services and supporting infrastructure with the relevant owners to assess combined impact. Ensure findings have clear owners and deadlines, verify fixes and escalate overdue risks.
Set the scope and proposed investment for bug bounty, penetration testing and AI security scanning based on risk and results. Manage external providers, researcher relationships, rewards and payouts, and coordinate vulnerability disclosure.
Assurance and incident support
Provide evidence of application security controls for audits and assurance reviews, and support customer and partner due diligence.
Provide application security expertise during incidents, including vulnerability analysis and remediation support.
Qualifications
Required
:
At least eight years in application security or software engineering with a security focus, including two years leading people.
Strong practical code review skills in TypeScript/JavaScript, Go or Solidity across browser extensions, mobile applications and backend services, with the ability to identify vulnerabilities and work with engineers to fix them.
Proven experience securing applications across clients and backend services, including distributed authentication, authorisation and key management.
Experience building or substantially improving an AppSec programme, including security reviews, automated testing, AI scanning, vulnerability management and developer support, with sound judgement on where AI adds value and how to validate its findings.
Practical experience securing software supply chains, including dependency policies, software composition analysis, npm, artefact integrity and CI/CD.
Experience running bug bounty and penetration testing programmes, including selecting and managing external providers.
Working knowledge of EVM smart contract security, including common vulnerabilities, review methods, upgrade and admin controls, and assessing external audits.
A record of delivering security improvements through engineering teams outside your reporting line.
Clear written communication, from actionable threat models to concise summaries of risk for executives.
Preferred
:
Offensive security qualifications such as OSCP, OSWE or OSWA, or a proven record in bug bounty programmes or CTF competitions.
Experience securing browser extensions or mobile applications.
Experience securing development workflows that use AI, or AI components in production applications.
Experience in crypto, Web3 or another sector facing sustained attacks, such as fintech, payments or infrastructure.
Knowledge of or a strong interest in applied cryptography.
Familiarity with attacks by state actors against software companies, particularly DPRK supply chain and social engineering campaigns.
Experience providing evidence of secure development controls for SOC 2 or ISO 27001 assessments.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Remote (US, Canada & UK)
Workplace: remote
Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
About the role
Our Finance & Analytics team owns the authoritative view of Metabase's business performance, and the opinionated read on what's driving it. Internally, this is used to drive decisions; externally, this is used to meet our obligations to investors, auditors, and tax authorities.
We’re looking for a quantitative-minded generalist to lead a portfolio of analytical projects across the business and own an area of finance operations. Your analytical projects will focus on how we measure and understand the broader business: establishing authoritative definitions for key metrics and investigating what’s driving changes in the data. In your operational area, you’ll run the work and build systems that make it reliable and increasingly automated, drawing on external specialists for technical expertise.
This isn’t a traditional finance role: we’re a small team of generalists who think in systems, learn unfamiliar domains quickly, and reason through problems from first principles.
Responsibilities
Leading analytical projects that change how we understand the business. Examples include:
Adapting our ARR definition as our business model evolves
Evaluating the health of our sales and marketing funnel
Finding relationships between product initiatives and expansion or churn
Owning a traditional finance domain (such as Accounting or Tax). This will involve a combination of operational work, managing external experts, and evaluating the overall health of the operation
Automating the workflows in your domain so our operational and compliance requirements take as little manual effort as possible. Our aspiration is that areas of traditional finance are treated similarly to analytical systems: a set of inputs that are transformed via defined logic to produce a targeted outcome or insight
Leading cross-functional projects to tackle operational problems as they arise
About you
You think in systems: you understand how pieces fit together, build reliable processes, and automate repetitive work
You think in terms of numbers and are comfortable in a wide range of analytical domains, whether that’s financial modeling, doing intermediate statistical analysis, reviewing the methodology of external vendors, or transforming raw data. You can spot inconsistencies quickly, and enjoy getting to the right answer. SQL experience strongly preferred (nice-to-have: analytics engineering experience)
You know how to use AI to improve efficiency, and enjoy experimenting with novel applications of the technology. Just as importantly, you know the limitations of AI and don't use it as a substitute for your own thinking
You learn fast. For example, you don't need to be an accountant, but you can learn the rules of accounting (or other specialist domains) and apply them to day-to-day problems
You are adept at managing vendors, building strong relationships, and holding them accountable when needed
You have strong organizational skills with a high attention to detail: you enjoy checking items off your checklist, and can seamlessly balance multiple threads of work
Minimum 3–5 years experience, preferably in a high-growth startup
Strong quantitative undergraduate degree (nice to have: MBA)
Based in the US, Canada, or UK
Low-ego attitude: no job should be too small or too large
Nice-to-have: some familiarity with accounting principles or coursework
Compensation
The US base salary range for this role is $150K–$200K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
Location: United States; Ireland; United Kingdom; Canada
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a Global Technical Talent Lead to own hiring across Engineering, Product, Design, Research, and Growth worldwide. Reporting to the Head of Talent, you will lead Talent leaders and partner with senior engineering, growth, and research leaders to build the teams powering ElevenLabs. Your mandate is to bring cohesion to hiring strategy, execution, and standards across this portfolio, with accountability for hiring quality, pace, and predictability.
- Turn engineering priorities into a deliverable global hiring plan. Partner with functional leaders to translate product roadmaps, research priorities, and workforce plans into hiring plans. Own Talent capacity allocation, planning, forecasting, and reporting.
- Build and lead a cohesive global recruiting organization. Coach and develop Talent leaders, establish clear accountability for results, and allocate resources across disciplines and markets as priorities change. Build shared practices for talent mapping, sourcing, candidate experience, and closing while developing the specialist expertise each talent market requires.
- Define and uphold the hiring bar across technical disciplines. Partner with functional leaders to define excellence by role and level, translating it into clear success profiles, rigorous assessment, and consistent hiring decisions. Equip the team to engage exceptional talent, credibly represent the work, and help candidates understand the opportunity and impact.
- Make hiring performance visible and predictable. Establish regular hiring reviews with functional and senior leadership to track delivery, surface risks, and resolve decisions. Use market intelligence and funnel data to advise on location strategy, skill availability, and interviewer capacity. Partner with Talent Ops to improve systems, tools, processes, and the use of AI, so hiring is demonstrably faster and more efficient.
REQUIREMENTS
- You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones. You have a proven track record of managing teams of Talent leaders and delivering business critical hiring across engineering, research, growth, design, and product disciplines.
- You can earn the trust of senior engineering, growth, product, design, and research leaders, partner on hiring decisions, and advise on talent availability, location, role scope, and assessment. You have deep expertise in the varying talent markets.
- You have translated changing business and technical priorities into credible hiring forecasts and recruiting capacity plans. You use pipeline, conversion, hiring lead times, and interviewer capacity to distinguish achievable commitments from emerging risks and guide resource decisions.
- You combine strong people leadership with deep recruiting expertise. You have raised team performance through coaching, partnered with hiring leaders to improve assessments, and maintained a high hiring bar at scale. You can personally unblock a difficult search or help close an exceptional candidate.
LOCATION
This role is remote and can be executed globally. Preference for candidates based in US East or GMT timezones.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position Summary
We are seeking a mid-level ServiceNow Developer to support and enhance our global ServiceNow platform. You will contribute to operational support, platform development, integrations, maintenance, and documentation while working with experienced developers, architects, and business partners.
The level of responsibility will be aligned with the successful candidate’s demonstrated skills and experience. Mid-level developers will be expected to complete routine assignments with greater independence.
This position offers opportunities to expand your ServiceNow expertise through hands-on development, code and design reviews, and platform initiatives.
Key Responsibilities
Operational Support
Support queue management, incident investigation and mitigation, request fulfillment, and routine platform maintenance.
Monitor platform health, logs, scheduled jobs, and integrations; investigate issues and coordinate with dependent teams when necessary.
Document issues, findings, resolutions, and follow-up actions.
Participate in agile team activities, including stand-ups and planning.
Manage incident response during regular working hours and engage with global colleagues for handovers as needed.
Integration Development and Support
Develop and maintain integrations between ServiceNow and enterprise systems using technologies such as IntegrationHub, Flow Designer, REST or SOAP APIs, and MID Servers.
Monitor and troubleshoot existing integrations and implement fixes appropriate to your experience level.
Participate in integration testing, validation, error handling, and reconciliation to support accurate and reliable data exchange.
Apply approved authentication, credential-management, security, and data-handling practices.
Platform Development and Engineering
Configure, develop, test, and enhance ServiceNow solutions using components such as Script Includes, Business Rules, Client Scripts, UI Policies, Transform Maps, Import Sets, and Flows.
Support platform upgrades, patches, clones, releases, and routine maintenance.
Create maintainable solutions that follow established development, security, testing, and accessibility standards.
Participate in peer reviews and address feedback before deployment.
Help identify opportunities to improve platform reliability, usability, and support processes.
Collaboration and Professional Development
Work with developers, architects, product owners, administrators, and teams such as ITSM, HRIS, ITOM, Security, and external vendors.
Translate clearly defined business requirements into technical solutions, seeking guidance when requirements or risks are unclear.
Participate in technical design discussions, code reviews, troubleshooting sessions, and knowledge-sharing activities.
Develop knowledge of ServiceNow architecture, APIs, authentication, data management, and secure development practices.
Documentation and Governance
Create and maintain technical documentation, including solution designs, integration mappings, process flows, support procedures, and runbooks.
Ensure work complies with applicable governance, change-management, security, privacy, and data-protection requirements.
Contribute reusable guidance and resolved issues to team wiki/confluence spaces.
Minimum Qualifications
Applicants should meet most of the following qualifications:
Approximately 3–5 years of relevant experience with ServiceNow, another enterprise workflow platform, or a combination of related education, training, and practical experience.
Working knowledge of ServiceNow configuration and development concepts.
Experience with ITSM processes such as Incident, Change, Problem, or Request Management.
Experience with JavaScript or a comparable scripting language. ServiceNow-specific scripting and Glide API experience may be developed in the role.
Foundational understanding of REST APIs, web services, authentication, and data integrations.
Ability to investigate technical issues, document findings, and communicate when assistance is needed.
Ability to collaborate with technical and nontechnical colleagues.
ServiceNow Certified System Administrator certification, or willingness to obtain it.
Preferred Qualifications
The following qualifications are helpful but not required. We encourage candidates to apply even if they do not meet every preferred qualification.
Experience with IntegrationHub, Flow Designer, REST or SOAP integrations, or MID Servers.
Familiarity with CMDB, Discovery, Service Mapping, Hardware Asset Management, or Software Asset Management.
Exposure to source control, automated testing, CI/CD, or ServiceNow Automated Test Framework.
Experience with Platform Analytics or Performance Analytics.
Familiarity with capabilities such as Virtual Agent, AI Search, or Now Assist.
ServiceNow certifications such as Certified Application Developer or relevant implementation specialist credentials.
Skills and Working Approach
Communicates progress, risks, questions, and technical information clearly.
Accepts and applies constructive feedback.
Organizes assigned work and follows through on agreed commitments.
Works collaboratively and respectfully with colleagues from different roles and backgrounds.
Balances independent problem-solving with timely escalation.
Demonstrates interest in continued technical and professional development.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$65.52
—
$81.92 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Role
We are seeking a Senior Business Intelligence Specialist to lead the development of high-impact
analytical solutions and cohesive data experiences that drive insight to action at scale.
Operating at the intersection of business, analytics, and engineering, this role leads the translation of
complex data challenges into scalable, intuitive solutions. The Sr BI Specialist serves as a senior full stack
BI developer and subject matter expert within a business domain, partnering closely with the BI
Manager, Central BI Team, and Data Engineering to set technical direction, mentor junior team
members, and ensure solutions are designed and deployed in accordance with best practices and
enterprise standards.
Key Responsibilities
Analytics Strategy & Delivery
• Partner with BI Managers to shape and drive the analytics vision, strategy, and roadmap;
independently lead workstreams and influence prioritization in alignment with organizational
objectives.
• Translate ambiguous business questions and problems into structured, scalable analytics
solutions.
• Rapidly prototype analytics solutions to gather early stakeholder feedback and iterate
efficiently, reducing time-to-insight; serve as a model for agile delivery practices across the
team.
Solution Design & Development
• Partner with Data Engineering to architect and implement end-to-end BI solutions — from
data ingestion and modeling to visualization — setting technical standards and design
patterns that scale across the team and enterprise.
• Build performant, maintainable dashboards and reports using modern BI tooling (e.g.,
DOMO, Tableau, Looker).
• Own and optimize domain data models that underpin reliable, consistent reporting; conduct
peer reviews to ensure quality and maintainability across the team’s solutions.
Standardization & Scalability
• Proactively drive standardization of analytics solutions; lead initiatives with the Central BI
Team to scale them into enterprise-wide capabilities.
• Lead the development of reusable components, templates, and frameworks for the shared
analytics library, guide adoption across the BI team.
• Champion consistent KPI definitions and reporting standards within the business domain.
Data Governance & Quality
• Align on domain-specific data models and KPI definitions in close collaboration with the
Central BI Team and business stakeholders.
• Work with the Central BI Team and Data Engineering to proactively identify, troubleshoot,
and resolve data quality issues; lead root cause analyses and own remediation plans to
prevent recurrence.
• Ensure data lineage, documentation, and governance practices are created and maintained
for all owned solutions.
Stakeholder Engagement
• Act as a trusted analytics partner to business stakeholders, translating data insights into
clear, actionable narratives.
• Lead demos, training sessions, and enablement workshops; develop scalable self-service
programs to drive broad adoption of BI tools and solutions.
• Gather and synthesize stakeholder feedback to continuously improve analytics products;
translate feedback into prioritized enhancements on the team roadmap.
Qualifications
Education & Experience
• Bachelor's degree in Computer Science, Information Systems, Statistics, Business Analytics, or
a related field (or equivalent practical experience).
• 8+ years of hands-on experience in Business Intelligence, Data Analytics, or a closely related
role, with demonstrated growth in scope and complexity.
• Demonstrated track record of delivering enterprise-scale analytics solutions that directly
influenced strategic business decisions and measurable outcomes.
Technical Skills
• Expert-level proficiency across one or more major BI platforms — DOMO, Tableau, Looker,
etc.
• Expert level SQL skills — complex queries, window functions, CTEs, query optimization.
• Experience with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery, Databricks).
• Expertise in data modeling concepts: star/snowflake schemas, dimensional modeling,
semantic layers, and performance tuning at scale.
• Experience with Python or R for data wrangling and exploratory analysis.
Analytical & Business Acumen
• Strong ability to decompose complex business problems into clear analytics requirements.
• Experience defining and documenting KPIs and business metrics in collaboration with
stakeholders.
• Proven ability to present data-driven insights to both technical and non-technical audiences.
Collaboration & Soft Skills
• Strong communication skills — written, verbal, and visual storytelling.
• Comfortable navigating ambiguity and working iteratively with stakeholders.
• Strong cross-functional collaboration skills; experience working with a COE is a plus.
• Self-starter with a continuous improvement mindset and attention to detail.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, England, United Kingdom; Dubai
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As a Head of FinCrime Operations you will own operational performance and quality, turn policy into working procedures, AI and automation roadmap and work with Compliance and Financial Crime Product so that our people, processes and tools keep pace with the business.
This is a new position based in Dubai or London, reporting directly to the VP, Financial Crime.
Responsibilities
Operational performance.
Manage operational performance across the customer lifecycle. Balance timely decisions with investigation quality, effective controls and fair customer treatment, using evidence from case reviews as well as service measures.
KPIs.
Own Financial Crime Operational KPIs, including AI automation and quality.
Procedures.
Translate financial crime policies and agreed control requirements into practical procedures with Compliance and relevant process owners. Keep guidance current and make escalation routes clear when a case requires specialist judgement or approval.
Capacity and skills.
Plan staffing, skills and training with managers and workforce planning specialists. Anticipate changes in demand and case complexity, and address capacity gaps before they become persistent backlogs or control weaknesses.
Quality.
Establish an effective quality process. Use findings to identify inconsistent decisions, improve procedures and check that training or corrective actions have changed the quality of the work.
Tools and automation.
Work with Financial Crime Product to identify weaknesses in tools and workflows. Define operational needs, contribute to testing and prepare teams to use new capabilities, including approved automation and AI.
New products and markets.
Prepare the operation for new products and markets with Compliance, Product and local leadership. Assess procedures, training and capacity needs, and escalate unresolved readiness gaps through the agreed launch process.
Incidents and control failures.
Lead the operational response to incidents and material control failures. Preserve useful evidence, involve the appropriate decision-makers and follow remediation through to completion, supporting audits and regulatory reviews when required.
Requirements
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Significant experience leading financial crime operations in financial services, fintech, payments or another regulated environment, including managing managers across several teams.
Experience leading teams spread across several countries, keeping standards and decisions consistent between locations.
Deep practical knowledge of financial crime controls: customer due diligence and enhanced due diligence, KYC, sanctions and PEP screening, transaction monitoring, fraud and investigations, including suspicious activity reporting.
Understanding of AML and counter-terrorist financing requirements across several jurisdictions, such as the UK Money Laundering Regulations, the EU AML Directives and their equivalents in Australia, the UAE and the Bahamas, and how they apply in day-to-day casework.
A track record of setting and running operational KPIs that cover timeliness, quality and automation, and using them to improve results.
Experience working with product and engineering teams on new tools, automation or AI, including defining requirements, testing and preparing teams for adoption.
Experience leading incident response and remediation, and supporting internal audit and regulatory reviews.
Nice to have
Experience in online brokerage, trading platforms or digital banking.
Familiarity with financial crime tools for screening, identity verification, transaction monitoring or case management.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Mexico
Company Background
Our client is a global technology company transforming the way brands and agencies make marketing decisions. Its platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.
Project Description
We are looking for a Salesforce Administrator to support and enhance the Salesforce environment used by the client's sales organization. This is a high-ownership role that combines independent solution delivery, complex production troubleshooting, and direct support for business users. Working alongside an experienced Salesforce Administrator, the specialist will have significant autonomy and shared responsibility for supporting the sales organization. The team is also introducing AI-assisted workflows to streamline support operations.
Technologies
Salesforce
SOQL, Apex
Salesforce Data Loader, Data Import Wizard
Claude Code
Jira, Jira Service Management
What You'll Do
Own end-to-end delivery of Salesforce solutions, from requirements gathering and solution design to configuration, implementation, and release;
Configure and maintain Salesforce Flows, custom objects, fields, record types, page layouts, Dynamic Forms, and other declarative features;
Investigate and troubleshoot production issues, analyze Flows, Apex logs, and SOQL queries, resolve configuration-related problems, and collaborate with developers on complex fixes;
Handle Salesforce support requests, including user access issues, data corrections, and business process troubleshooting, while reviewing AI-assisted tickets and preparing development tasks;
Collaborate with Sales, Customer Success, and Finance stakeholders to clarify requirements, manage priorities, and participate in sprint planning and release decisions;
Manage Salesforce user access, permissions, and licenses, and perform bulk data operations, including imports, updates, merges, and deduplication;
Build and maintain Salesforce reports, dashboards, and internal process documentation;
Job Requirements
4+ years of hands-on Salesforce administration experience, including end-to-end ownership of Salesforce solutions and improvements;
Strong knowledge of Salesforce Flows (record-triggered and screen), data models, and security configuration, including profiles, permission sets, permission set groups, roles, sharing rules, and field-level security;
Ability to read and understand SOQL and Apex, troubleshoot Flows, triggers, and batch jobs, and identify root causes of production issues;
Hands-on experience with Salesforce Data Loader or Data Import Wizard and bulk data operations, including data validation and quality checks;
Strong communication and stakeholder management skills, including experience working directly with senior business stakeholders and managing expectations;
Ability to independently manage multiple initiatives, balance competing priorities, and handle a high volume of support requests;
Strong customer-service mindset and willingness to provide direct user support through Slack and ticketing systems;
Nice To Have
Salesforce Certified Administrator (ADM-201), Salesforce Advanced Administrator or Platform App Builder certifications;
Experience with structured release management processes, including sandboxes, deployments, and branch-based workflows;
Experience with Jira or Jira Service Management for support and development workflows;
Experience supporting sales, advertising, or media organizations, including opportunity, quote, line-item, or CPQ-related data models;
Experience mentoring junior administrators and establishing team standards;
Experience with product ownership and requirements documentation;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Kazakhstan; Armenia; Serbia; Uzbekistan
Workplace: Remote
🌍 Remote | +8 UTC | Core collaboration hours: 12:00–6:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us.
Southeast Asia’s fintech moment starts here.
About the role:
You’ll turn business requirements into specified, integrated, and tested solutions on the CIF platform, bridging engineering, QA, product, and business teams.
What you’ll do:
- Work with developers, QA, product managers, and business stakeholders to turn business needs into system requirements, process flows, and integration specs for the CIF platform
- Design and configure system solutions on CIF and connect it to other enterprise applications, including ERP, CRM, and third-party APIs
- Follow each change from requirement to release: track requirement coverage and change requests, support testing, and confirm results in UAT
What you’ll own:
- Functional specifications, data models, integration plans, and BPMN diagrams, kept current as systems change
- Data flows and data mapping for every integration between CIF and other systems
- Business process models in BPMN, and workflow improvements within existing flows
- System testing and troubleshooting, working with developers on fixes and deployment
- CIF stability and performance: you identify issues and recommend solutions
- End-user training and ongoing support after release
What makes you a strong fit:
- 3+ years of experience as a System Analyst or in a similar role
- Advanced SQL
- Experience designing, implementing, and maintaining integrations between systems (ERP, CRM, third-party APIs), including data mapping and integration testing
- Solid understanding of system architecture and business process management
- BPMN modeling for process design and optimization
- English B2 or higher
What we offer:
Ownership and flexibility
- Stock option plan — four-year vesting with a 25% cliff after the first year
- Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Maven is looking for a Director of Marketing Operations who will own the systems, data, and reporting infrastructure behind our B2B Growth Marketing team — from HubSpot/Salesforce instrumentation to pipeline attribution to the budget that funds it all. Marketing Technology, Data & Attribution.
About the Role:
We are looking for a mission-driven health coach to join our team to provide world-class care delivery services to Maven members. Our Care Delivery team consists of care coaches and care advocates who help our members navigate digital care and access the tools to unlock their best experience and outcomes. Our team works to continuously learn more about members and ourselves, and you’ll move fast to adapt and grow as we implement data-driven strategies for improving the lives of our members through a shared coaching model. As a Care Coach, you’ll coordinate care for our members beyond the digital space. Through goal setting and program opt-in, you’ll drive behavior change and improved outcomes for higher risk members. Our Care Delivery team works remotely and supports Maven members 24/7/365.
Shift:
Monday-Friday 3-11:30p EST
What You’ll Do:
— Drive program engagement by clearly communicating the value of Maven’s care coaching model, optimizing opt-in rates, and supporting long-term behavior change
— Co-create SMART goals with members and own their progress by tracking adherence, adjusting care plans, and course-correcting within Maven’s clinical program design
— Manage a caseload of members and engage with them through ongoing messaging, video appointments, and outreach
— Adhere to clinical program guidelines and protocols while utilizing motivational interviewing skills and behavior modification techniques to remove barriers, influence sustained behavior change, and promote optimal health outcomes for members
— Move fast to assess member knowledge and barriers and provide personalized health education to members across varying ages, backgrounds, cultures, and literacy levels
— Collaborate with providers on members’ care teams to translate clinical recommendations into actionable next steps
— Lead with data by remotely monitoring member health data and platform activity to identify risks early and follow established protocols and procedures to take appropriate action
— Remove barriers to care by coordinating seamlessly across Maven’s digital network, in-person provider networks, and external partners as needed
— Embrace a continuous-learning mindset by participating in and leading efforts to improve quality of care and clinical outcomes
— Act as a team player by providing coverage to ensure that all members across the Maven platform receive appropriate care and timely responses when needed
What You’ll Bring:
— 1- 2+ years experience in clinical work as a nurse (RN) with focus on patient education, motivational interviewing, and driving clinical outcomes
— Demonstrated experience working with the maternity population and/or individuals navigating family planning or fertility care (trying to conceive, undergoing fertility treatment)
— Training and experience coaching individuals to achieve specific health outcomes (ie, medication management, nutrition and exercise goals, managing blood pressure)
— Ability to remain flexible with changes, work efficiently to meet member demand and have a growth mindset
— Ability to communicate with patients empathetically in writing and verbally, and passionate about creating a positive member experience with optimal outcomes
— Experience achieving KPIs relevant to patient outcomes, including but not limited to opt-in rates, follow-up adherence and member satisfaction
— Demonstrated ability to quickly learn and adapt to new digital health tools and platforms, with comfort operating in a fast-changing tech environment
— Embrace AI tools as part of daily workflows to enhance efficiency and improve member outcomes
— Strong telehealth competency, including comfort in conducting phone outreach and video calls
— Reliable access to high-speed internet
— Health coaching certification (NBC-HWC or ICF) is preferred, not required
— Experience in a start-up or fast-paced environment with ability to navigate systems quickly and adapt to change is preferred, not required
— Experience coaching across multiple modalities such as video, text/chat, and phone; adapting communication style to fit member need is preferred, not required
— Comfort with technology tools like Google suite, CRM platforms, EHRs, and Zendesk is preferred, not required
Salary and Benefits:
The base salary range for this role is $62,000 - $78,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
Work Authorization and Location:
This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location.
Benefits That Work For You:
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
— Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics
— Whole-self care through wellness partnerships
— Hybrid work, in office meals, and work together days
— 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
— Annual professional development stipend and access to a personal career coach through Maven for Mavens
— 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Equal Opportunity:
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Security:
Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone.
Contact:
For general and additional inquiries, please contact us at careers@mavenclinic.com.
Location: Philippines
We are seeking an experienced, high-performing
Medical Biller
to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management.
The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of
ChiroTouch
, and seamlessly handles phone communications via
Intermedia
. You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance.
Schedule & Daily Focus
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time)
VA's Top 3 Daily Tasks
Claims Processing & Submission:
Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services.
Insurance Verification & Pre-Authorizations:
Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations.
Accounts Receivable (A/R) Management:
Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports.
Core Responsibilities
Full-Cycle Billing Operations:
Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements.
ChiroTouch EMR Management:
Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within
ChiroTouch
.
Payer & Phone Communications:
Conduct outbound calls to insurance carriers and handle practice phone inquiries using the
Intermedia
phone system.
Denial & Rejection Resolution:
Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging.
Administrative Alignment:
Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption.
Requirements
Required Qualifications
Specialty Billing Background:
Proven experience in medical billing with specific expertise supporting
Chiropractic practices
.
Software Requirement (Non-Negotiable):
Hands-on proficiency and direct experience using
ChiroTouch EMR
.
Phone System Proficiency:
Experience using
Intermedia
phone systems (or comparable multi-line VOIP software).
Revenue Cycle Mastery:
Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management.
Communication & Collaboration:
Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team.
Remote Setup:
A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset.
Preferred Qualifications
Integrated Healthcare Experience:
Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management).
Immediate Availability:
Ability to transition quickly into full-time PST schedule operations.
Ideal Candidate Profile
You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.
Location: Romania; Bulgaria; Portugal; Poland; Slovakia; Spain
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
ML/Data Engineer
to join our dynamic team on a full-time basis.
Customer location: USA
Candidate locations: EU ONLY
Working hours: 11.00-20.00 CET
Language: English B2+
Estimated start date: 16.11.2026
Duration: 12 months
Project Responsibilities
Design and build production data infrastructure for high-volume athlete performance and sensor data.
Build and operate real-time and near-real-time ingestion systems for streaming data.
Design storage and data architectures for high-volume time-series data and longitudinal athlete records.
Build infrastructure that makes production features and derived metrics available to machine learning systems and AI agents with low latency.
Design and implement graph data models and schemas representing relationships between athletes, training loads, injuries, performance, and outcomes.
Build data and ML evaluation infrastructure that helps measure model reliability, calibration, and performance across real-world cases.
Design systems that maintain strong tenant-level data isolation across clubs and customers.
Establish appropriate data provenance, lineage, auditability, and observability across the platform.
Work with ML and AI engineers to provide reliable data foundations for model training, inference, and evaluation.
Work with sport scientists and domain experts to translate complex requirements into durable production systems.
Make pragmatic technology and architecture decisions as the platform evolves.
Requirements
5+ years of full-time professional software or data engineering experience, excluding internships, university placements, coursework, and academic projects.
Proven experience designing, building, and operating production data infrastructure at scale.
Strong experience working with time-series data or time-series databases, such as InfluxDB, TimescaleDB, Prometheus, ClickHouse, or equivalent technologies.
Significant experience with real-time or streaming data ingestion, using technologies such as Kafka, Kinesis, Flink, Spark Streaming, Pulsar, or equivalent.
Experience designing graph data models or graph database schemas, not simply querying or consuming an existing graph database.
Experience designing or operating multi-tenant systems with tenant-level data isolation.
Strong Python and SQL skills. Professional experience with Go is highly desirable.
Experience working with production systems where reliability, scalability, observability, and data correctness matter.
Ability to take ownership of ambiguous technical problems and turn them into practical production architectures.
Experience working directly with data scientists, ML engineers, or other technical domain specialists.
Experience building probabilistic evaluation, model calibration, or model monitoring infrastructure.
Experience with causal inference, counterfactual modelling, or simulation.
Experience working with wearable sensors, IoT data, biomechanics, sports technology, or other high-frequency telemetry.
Experience building knowledge graphs or domain-specific ontologies.
Experience with LLM or AI evaluation frameworks and an understanding of their limitations.
Experience with AWS, including ECS, EC2, Lambda, SNS, SQS, or related services.
Experience with GraphQL, REST, gRPC, Postgres, MongoDB, or similar technologies.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Corporate Counsel, Global Regulatory & Litigation
San Mateo, CA; San Diego, CA; Washington D.C. (Hybrid)
Hybrid | minimum two days onsite per week
Role Summary:
As Senior Corporate Counsel, Global Litigation & Regulatory Disputes at Sony Interactive Entertainment LLC ("SIE"), you will help manage a varied portfolio of global litigation matters, SIE's responses to regulatory requests for information (RFIs), inquiries, and investigations in the Americas with support for matters globally; and advise business stakeholders on evolving regulatory and litigation risks. This role requires sound judgment, initiative, and the ability to coordinate fast-moving, cross-functional matters across jurisdictions while determining when matters should be handled by internal teams and when outside counsel support is appropriate.
What You'll Be Doing:
Global Regulatory Response & Investigations
Lead and coordinate responses to government and regulatory RFIs, inquiries, investigations, and related information requests across the Americas with support from jurisdictions worldwide as needed.
Quickly assess the scope, legal risk, business impact, response requirements, and deadlines associated with each matter, and develop a clear response strategy and workplan.
Manage tight deadlines and short turnaround times while ensuring responses are accurate, complete, consistent, and appropriately reviewed and approved.
Engage and coordinate internal stakeholders across Legal, Compliance, Privacy, Information Security, Product, Engineering, Finance, Public Policy, Communications, and other relevant functions.
Identify, preserve, collect, review, and synthesize relevant information and documents in partnership with other team members, internal subject-matter experts, and operational teams.
Exercise sound judgment regarding when a matter can be managed effectively by an internal team and when specialist outside counsel should be engaged.
Oversee outside counsel as needed; establish strategy, manage workstreams and budgets, and ensure advice is practical and aligned with business objectives.
Global Litigation & Risk Advisory
Manage litigation and other adversarial proceedings in the Americas and on a global basis as needed, in coordination with internal stakeholders and outside counsel as appropriate.
Develop and implement litigation strategy, manage discovery and other case workstreams, evaluate resolution options, and oversee matters through trial, arbitration, appeal, or settlement as applicable.
Provide clear, practical, and timely advice to business stakeholders and leadership regarding evolving regulatory and litigation risks, including potential operational and strategic impacts.
Monitor regulatory enforcement and litigation trends across key markets and translate developments into actionable risk-mitigation recommendations.
Collaborate with legal and business colleagues to improve processes, playbooks, governance, and readiness for regulatory inquiries, investigations, and litigation.
What We're Looking For:
Juris Doctorate degree from an ABA-approved law school.
An active US state bar membership in good standing.
At least 12 years of counsel experience, including regulatory inquiries, investigations, complex litigation, and government enforcement matters.
Demonstrated ability to lead responses to RFIs, inquiries, and investigations from government authorities and regulators, including matters involving compressed timelines and multiple jurisdictions.
Proven track record of successfully managing complex litigation or investigations and coordinating internal teams and outside counsel across jurisdictions.
Sound judgment regarding legal risk, escalation, privilege, and the appropriate use of outside counsel and other external advisers.
Ability to work cross-functionally and internationally with multiple partners and to implement global strategies.
Demonstrated experience as a solutions-oriented self-starter who provides practical advice in a manner that is understandable by non-lawyers.
Exceptional project-management and organizational skills, with the ability to prioritize competing matters, manage tight deadlines, and drive workstreams to completion.
Willingness to roll up your sleeves and work on any matter, no matter how big or small.
Ability to work independently while building alignment among diverse internal and external stakeholders.
Excellent written and oral communication, negotiation, and stakeholder-management skills.
Additional Experience That Would Be Valuable
Prior experience as in-house counsel in a global technology, entertainment, gaming, or other highly regulated business.
Experience advising on information security, privacy, consumer protection, competition, product, or platform-related regulatory matters.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$226,200
—
$339,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
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An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
This role does require three days a week in our Renton, WA office.
What You'll Do:
Collaborate with both the D&D studio team and D&D Beyond digital team to ensure visual consistency and innovation across platforms
Build captivating graphic design elements, style guides, and layout formats that uphold D&D's iconic aesthetic while optimizing for digital experiences across both owned IP and 3P partnership projects
Partner with D&D Beyond's Content Specialists and UI/UX team to inform design decisions and provide creative direction aligned with the D&D brand
Develop design style guides and systems that can flexibly adapt between print and digital formats
Build and maintain technical documentation for asset specifications, file organization, and workflow processes in collaboration with D&D production
Collaborate with engineering teams to optimize asset delivery and implementation
Serve as a design resource for asset optimization and delivery questions
What You'll Bring:
5+ years of professional graphic design experience, with shown expertise in both print and digital design
Familiarity with Dungeons & Dragons and fantasy art direction
Strong portfolio showcasing versatile design work across digital and print mediums
Proficiency in Adobe Creative Suite and relevant digital design tools
Solid knowledge of typography, color theory, layout design, and user experience (UX) principles
Understanding of technical requirements for digital asset optimization and delivery
Experience crafting and maintaining technical documentation
Excellent interpersonal skills and ability to collaborate across multiple teams
Strong understanding of responsive design and digital asset optimization
Experience working on 3p licensed products and navigating brand adherence for partner IP
Nice to Have:
Experience in gaming, entertainment, or publishing industries
Previous work involving print-to-digital adaptation
Experience with version control systems for design assets
Knowledge of build pipelines and asset management systems
Understanding of accessibility standards in digital design
Employment Details:
Please note that this is a temporary assignment through an external staffing agency. If you are selected for this assignment, you will be employed by Workwell as a W2 employee and will not be an employee of Wizards or Hasbro.
Employment Type: Temporary
Duration: 6 months with opportunity to extend up to one year
Location:
This is a hybrid role open to candidates whose work location is within commuting distance of Renton, WA.
In compliance with local law, we are disclosing the hourly pay range and benefits available for this role.
Hourly Pay Range: $45.00 - $55.00
Benefits for US: Workwell offers temporary workers located in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are | Wizards of the Coast
We are committed to building an inclusive, welcoming workplace where everyone belongs. Hasbro is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran, or any other legally protected status.
If you have a disability and need reasonable accommodation during the application and hiring process, including support for the interview, please email your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$45
—
$55 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
Engagement Management is a new and fast-growing practice at ClickUp, and it's quickly becoming central to how we serve our enterprise customers. Our EMs bring program leadership, service delivery and change management together in one role. As a ClickUp Senior Engagement Manager you will lead the formation and orchestration of post-sale strategy and execution for the company’s largest and most strategic clients. We're looking for someone hungry, who excels in building, and who takes genuine pride in the quality of their work.
Here, Engagement Managers are the single point of accountability for outcomes. You own everything between the contract being signed and the client seeing measurable results: what was sold gets delivered, on time and on margin, and we can prove it worked.
You'll lead enterprise SaaS implementations across the full engagement lifecycle, from shaping scope in pre-sales, mobilizing the team and delivery, go-live, stabilization and a clean handover to the account team. You'll run work-stream programs with Paid TAMs, AI specialists, Product and Engineering, and the client's own project team, and you'll be the trusted advisor to the client's executive sponsor.
Simply put: you are the single point of accountability for delivery, the client's partner in getting value from ClickUp, and a thought leader for how we deliver.
YOUR ROLE
- Stakeholder Management
- Serve as the primary client contact for delivery
- Build strong relationships with stakeholders while ensuring delivery remains aligned to client objectives and contractual commitments.
- Build trusted relationships with client executive sponsors and program leads at VP and C-level, acting as their primary point of contact for delivery.
- Navigate complex enterprise stakeholder environments and competing priorities across client functions (IT, PMO, business sponsors, procurement) and broker alignment when they conflict.
- Project Delivery Oversight
- Deliver engagements against agreed scope, schedule, hours budget and quality, using rigorous change control to protect timelines and delivery margin.
- Translate customer business requirements into internal deliverables and milestones
- Own engagement governance, including kickoffs, weekly working sessions, sponsor check-ins and SteerCos, and provide clear, concise status reporting to clients and internal stakeholders.
- Lead and coordinate multidisciplinary teams, fostering a collaborative, accountable and high-performing delivery culture while providing coaching, direction and support.
- Proactively manage risks, issues and dependencies through the RAID log, and act as the primary escalation point.
- Manage engagement financials, including hours burn, forecasting, utilisation and margin, flagging overrun risk early and agreeing recovery plans.
- Drive AI adoption
- Guide clients from manual workflows to AI-assisted and agent-driven operations, and own post-go-live adoption outcomes.
- Drive Value and Business Outcomes
- Identify expansion opportunities through delivery and co-sell with Account Executives, bringing the delivery credibility that secures follow-on work.
- Establish a value baseline before configuration begins, track benefits through go-live, and produce the value assessment that underpins renewal and expansion.
- Governance
- Design and run governance mechanisms
- Track delivery efficacy, timelines, value realization and customer experience
- Create continuous-improvement mechanisms
- Change Management & Communication
- Own communications around delivery status, risks and outcomes
- Manage escalation and communication across customer/internal teams
- Assess change readiness and resistance across impacted teams; build sponsor and champion networks to carry the rollout.
- Design the communications and enablement plan with the client, and sequence go-live to match the organization's capacity for change.
- Role Development
- Contribute to building the Engagement Management practice by iterating on templates, playbooks and AI workflows that make every engagement faster and more consistent.
YOUR SKILLS AND EXPERIENCE
- 5+ years of software and/or services delivery experience, with at least 2 years as the accountable project, program or engagement lead.
- Proven track record taking enterprise SaaS deployments from kickoff through go-live and into adoption, ideally in work management, PSA, CRM, ITSM or collaboration platforms.
- Strong grasp of SaaS implementation fundamentals: workspace and data architecture, permissions and SSO, integrations, data migration, change management and enablement. No coding required, but you can challenge an unrealistic technical scope.
- Comfortable with Agile, Waterfall and hybrid delivery, and knowing which one the client actually needs.
- Commercial acumen: you've managed engagement budgets, SoWs, change requests and margin, and you know when to push for expansion vs when to stabilize.
- Executive presence: you can run a SteerCo, deliver bad news early with a recovery plan, and hold a line on scope with a CIO in the room.
- Experience leading cross-functional and distributed teams you don't directly manage, across client, partner and internal resources.
- Strategic judgment to separate genuine product gaps from client process or training gaps.
- Hands-on with AI: you already use AI to work faster, and you can credibly advise clients on where agents and automation fit.
- Excellent written and verbal communication. Status reports people actually read.
Nice to have: Experience in work management or SaaS software, professional services firms, agencies or regulated industries. PMP Certification.
WHAT YOU'LL LOVE ABOUT WORKING HERE
- Impact: Lead high-visibility enterprise engagements with global brands, and see the result in their day-to-day work.
- Build something: Engagement Management is a new function. You'll help define the methodology, tooling and AI workflows that become the standard.
- AI at the centre: Work on the frontier of AI-driven work management, with ClickUp Brain and Super Agents in your own delivery toolkit.
- Career growth: A clear path from Engagement Manager to Senior or Principal Engagement Manager.
- Community: Learn alongside Paid TAMs, AI specialists and delivery leaders across EMEA and NA.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; EMEA - Remote
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УдалённоE-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire
УдалённоleadUnited States; Ireland; United Kingdom; Canada; You have led Talent through hypergrowth at a company that grew 3x or more in two years, owning delivery of hundreds to thousands of hires annually across multiple regions and time zones; Preference for candidates based in US East or GMT timezones
United States, San Diego, CA
seniorUnited Kingdom, London
ГибридheadLondon, England, United Kingdom; Dubai
Mexico
УдалённоKazakhstan; Armenia; Serbia; Uzbekistan; Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8)
УдалённоГеография найма не уточнена
УдалённоPhilippines
УдалённоCandidate locations: EU ONLY; Working hours: 11.00-20.00 CET
seniorUnited States, San Mateo, CA
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
Renton, Washington, United States
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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