Задачи:
— Верстать новые страницы и отдельные UI-блоки по макетам Figma;
— Создавать и редактировать Pug-шаблоны;
— Писать стили на CSS/SCSS;
— Выполнять адаптивную верстку под разные разрешения;
— Реализовывать интерактивные элементы на JavaScript/jQuery: меню, табы, модальные окна, dropdown, accordion и т. п.;
— Подключать изображения, иконки, шрифты и другие assets;
— Поддерживать существующую верстку и вносить изменения по новым макетам;
— Проверять соответствие макету и корректность отображения в браузерах;
Требования (стек знаний):
— HTML5 - семантическая и валидная разметка;
— CSS3 / SCSS (Sass) - адаптивная верстка, Flexbox, Grid, media queries, переменные, миксины;
— Pug - шаблонизация страниц;
— JavaScript (базовый уровень) - DOM, события, работа с элементами страницы;
— jQuery - обработчики событий, манипуляции с DOM, классы, атрибуты, простые UI-сценарии;
— Node.js / npm — базовые навыки работы, так как для сборки и запуска проекта используется node.js/npm;
— Git - clone, pull, commit, push, branches, merge; как минимум базовое понимание разрешения конфликтов;
— Figma - работа с макетами: размеры, отступы, цвета, типографика, экспорт изображений и SVG;
— Responsive / Adaptive Design - корректная верстка под desktop, tablet и mobile;
— Cross-browser compatibility - Chrome, Firefox, Safari, Edge.
Location: Vladivostok
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Customer Success Manager at junior level to join our APAC Partnerships team in Vladivostok. You will work side by side with our HQ and APAC Customer Success Managers, supporting the day-to-day success of the Traffic Source Partners we onboard — affiliates, media partners, creator networks, and publishers who drive players to the web shops we operate for game developers.
The centre of gravity of this role is account management operations, and in particular partner payouts:making sure every partner is set up correctly, that their performance data is accurate, that their payout is calculated, documented, approved and paid on time, and that any discrepancy is chased down and closed. It is detailed work that partners feel immediately — getting it right is how trust in the programme gets built.
This is an entry-level position with real ownership from day one. Fresh graduates are welcome to apply, provided you have the right attitude and eagerness to learn. If you are organised, comfortable with numbers, enjoy being the reliable person other teams can count on, and want to learn the commercial side of the games industry from the inside, we would love to hear from you.
RESPONSIBILITIES
Partner payouts & account operations (primary)
Own the recurring payout cycle for onboarded Traffic Source Partners: collect and validate performance data, prepare payout calculations against agreed commercial terms (revenue share, CPA, fixed fee, bonuses), and submit them for approval.
Work with Finance, Legal, and Partnerships to make sure each partner's invoicing, tax, and banking documentation is complete and current before payment.
Investigate and resolve payout discrepancies — missing conversions, mismatched reporting periods, currency and FX questions, adjustments and clawbacks — and communicate the outcome clearly to the partner.
Maintain accurate partner records: contacts, contract terms, payout schedules, tracking setup, and account status in CRM (Salesforce) and internal trackers.
Produce recurring reporting: weekly partner status, monthly payout reconciliation, and inputs for quarterly business reviews.
Customer success support
Support the HQ and APAC CSM team on standard customer success duties across the partner portfolio — meeting preparation, follow-ups, action-item tracking, and documentation.
Help onboard new Traffic Source Partners: account setup, documentation, tracking-link setup, first campaign, and first payout.
Act as first-line responder for partner questions, escalating technical issues to Engineering and commercial questions to the account owner.
Monitor partner performance dashboards and proactively flag anomalies — traffic drops, conversion drops, stalled integrations, unpaid balances — before they become escalations.
Act as the voice of the partner internally, liaising with Product, Engineering, Design, BD, and Support so requests are delivered accurately and on time.
Ways of working
Coordinate across time zones with HQ, APAC Partnerships, and regional teams.
Keep process documentation, decision logs, and onboarding notes current in Confluence; track work in Jira.
Spot the repetitive parts of the payout and reporting process and propose ways to simplify or automate them.
REQUIREMENTS
1–4 years of experience in customer success, account management, partner or affiliate operations, ad operations, finance operations, or a comparable client-facing or operational role. Fresh graduates with the right attitude are welcome.
Fluent in English; you will work in English daily with HQ and APAC colleagues and partners.
Strong numeracy and confident spreadsheet skills (Google Sheets / Excel: lookups, pivot tables, reconciliation).
Exceptional attention to detail. This role touches money movement; accuracy matters more than speed.
Highly organised and self-directed — able to run a recurring process on a calendar without being chased.
Clear written communicator, able to explain a payout calculation or a tracking issue in plain language to a partner or a teammate.
Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift.
Based in, or willing to relocate to, Vladivostok for an onsite role.
NICE TO HAVE
Exposure to affiliate marketing, performance marketing, ad networks, or creator and influencer programmes.
Familiarity with CRM tooling (Salesforce), Jira and Confluence, or BI dashboards.
Basic understanding of invoicing, VAT or withholding tax, and cross-border payment flows.
Interest in the gaming industry, payments and fintech, or B2B SaaS.
Additional languages relevant to APAC coverage (Korean, Chinese, Japanese).
Any prior experience in coordination, support, operations, or student project lead roles.
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Benefits
Convenient working tools:
New Mac laptop and any other necessary equipment for your efficient work.
Google Workspace, Atlassian, Jira, Slack
Professional growth:
Paid professional training and attendance at specialized conferences
Exchange of experience between employees within the company
Opportunity for professional growth within the company and department
Obtaining expertise in various areas and products of the company
More perks
Possibility of flexibility working
Access to the corporate library
Health & dental insurance
No dress code
Comfortable and new office environment
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
ОфисCoordinate across time zones with HQ, APAC Partnerships, and regional teams; Comfortable working across APAC and HQ time zones and in a fast-paced environment where priorities shift
Location: India
Marketing Content Strategist and Copywriter
Department:
Marketing
Employment Type:
Full-Time
Location:
India (Remote)
About HIKINEX
HIKINEX is a multi-channel integrated service provider helping companies scale faster, boost efficiency, and drive greater profitability. We build dedicated remote teams in sales, recruitment, marketing, and operations so our clients can work on their business instead of in it. We're looking for a Marketing Content Strategist & Copywriter who can define, develop, and maintain the company's voice across every customer touchpoint. This role isn't about simply writing content - it's about transforming ideas into clear, engaging, persuasive communication that reflects our brand and helps drive
business growth.
Role Purpose
As the Marketing Content Strategist & Copywriter, you will own HIKINEX's written communication. You'll be responsible for developing our brand voice, creating high-quality marketing and product content, improving storytelling, and ensuring consistency across websites, presentations, social media, training materials, software, recruiting, sales, and future client marketing projects. You'll work closely with designers, marketers, product teams, recruiters, leadership, and video editors to ensure every piece of content is clear, engaging, and aligned with our brand.
Key Responsibilities
• Own and maintain HIKINEX's brand voice.
• Write and edit website copy.
• Develop product messaging and positioning.
• Create content for landing pages.
• Write email marketing campaigns.
• Write LinkedIn and social media content.
• Develop case studies and success stories.
• Write presentations and pitch decks.
• Create content for onboarding and training materials.
• Create scripts for promotional and training videos.
• Write product launch announcements.
• Review and edit content created by other departments.
• Build a centralized messaging and copy library.
• Collaborate with designers to ensure visuals and messaging work together.
• Use AI tools to improve research, writing, editing, and content production.
Required Skills
• Exceptional writing and editing skills.
• Strong storytelling ability.
• Brand messaging and positioning.
• Marketing psychology.
• B2B copywriting.
• Product marketing.
• Presentation writing.
• Content strategy.
• Information architecture.
• Ability to simplify complex ideas.
• Strong research skills.
• Excellent attention to detail.
Tools & Technologies
Microsoft 365, Grammarly, Canva
AI Tools
We're building an AI-first marketing department. Candidates should be comfortable using: ChatGPT, Claude, Perplexity, Grammarly AI, NotebookLM, Canva AI. AI should be used to improve productivity — not replace strategic thinking or creativity.
Experience Required
• 3+ years in content marketing, copywriting, or brand strategy.
• Experience writing for B2B companies.
• Experience with SaaS, technology, recruiting, or software companies preferred.
• Experience creating multi-channel marketing campaigns.
Work Samples
Please include 3–5 examples of your work that demonstrate your writing, messaging, and strategic thinking.
Examples may include:
• Website copy
• Landing pages
• Product messaging
• Email campaigns
• LinkedIn or social media content
• Case studies
• Sales collateral
• Presentation or pitch deck copy
• Brand messaging guidelines
• Blog articles or long-form content
If some work is protected by an NDA, candidates may provide personal projects or anonymized examples that showcase their writing style and strategic thinking.
Who Will Thrive in This Role
You're someone who enjoys turning complex ideas into simple, compelling stories. You believe that every word matters and that great content should educate, persuade, and inspire action. You're comfortable working across multiple departments, collaborating with designers and marketers, and using
AI to work smarter without sacrificing quality. You don't just write, you think strategically about messaging, customer psychology, and how content supports
business growth.
We Encourage You to Apply
If you don't meet every single requirement listed above, please don't let that stop you from applying. We'd still like to hear from you if you're excited about this role and bring relevant experience. Skills and qualifications can be built on the job — genuine interest and the right attitude matter just as much to us
This is a contract/part-time role: 10-20 hrs/week with a rate of $40-50/hr.
NOPE is an AI safety company focused on the proliferation of relationships between humans and AI and their impact on wellbeing and societal fabrics. They measure real conversations and relationships involving AI, track incidents, analyze regulations, and run evaluations on both raw LLMs and deployed AI. Their mission is to hold AI labs and products accountable for harms produced and to foster safe and aligned AI through proper governance and scrutiny.
The Social Comms role involves increasing NOPE's social media presence and becoming an active participant in the global conversation around AI safety and alignment. Responsibilities include taking research and artifacts produced by NOPE and creating a consistent, human presence on social channels by deciding what gets posted, writing content, and engaging with researchers, journalists, builders, and policymakers. The role requires maintaining an authoritative voice without growth-hacking or engagement bait. Work is asynchronous, any timezone, with direct access to the team and unpublished materials.
The person will have significant authorship over NOPE's blog, LinkedIn, other social accounts, public spaces, and private community spaces relevant to their work.
Ideal candidate qualities:
— Deep care about AI's impact on human relationships and social norms
— Abstract understanding of LLMs and their flaws
— Experience running or growing popular social accounts
— Writes authentically without relying on AI to generate content
— Ability to distill research into key points that resonate with people
— Can engage thoughtfully with critics and strangers publicly
— Good judgment on which social channels matter
— Experience in civic domains, public-good, policy, trust-and-safety, or non-profits
— Bonus: published material relevant to AI proliferation and risks
Applicants should mention the word AWARD and tag RNDYuNjIuMjEwLjE5Nw== to confirm they read the job post fully.
Location: Makati City, Philippines; Philippines
Top Reasons To Join Us
International Environment
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You'll Do
Event Coordination
Support the planning and execution of CoverGo-hosted events, partner webinars, and major regional industry conferences
Conduct research on event opportunities across regions to identify speaking, sponsorship, and networking prospects
Coordinate event logistics, branding, speaker prep, promotions, and post-event content
Work closely with regional sales and product teams to ensure alignment and smooth delivery across all event touchpoints
Content Creation & Coordination
Create engaging organic social media content, especially for LinkedIn, focused on products, thought leadership, and company milestones
Collaborate with internal experts to facilitate thought leadership content—interviews, quotes, and article support
Work closely with a marketing designer to bring content to life visually
Prepare or assist in creating video scripts, storyboards, and screen recordings to support designer-led editing
Draft and publish event-related materials, including invites, promo posts, and recaps
Ongoing Marketing Support
Help prepare and update sales and product marketing materials like one-pagers, pitch decks, and visuals
Support PR efforts, including drafting press-ready quotes, story angles, and background notes
Maintain brand consistency across all content and marketing assets
Campaign & Competitor Insights
Assist in analyzing campaign performance, with a focus on LinkedIn and other digital channels
Conduct ongoing competitor research to track trends, messaging, and positioning
Help monitor content performance and suggest improvements based on engagement and data
What We're Looking For
1–2 years of experience in marketing, communications, or a related role (internship experience welcome!)
Excellent written and verbal communication skills in English
Strong attention to detail, organizational skills, and a proactive attitude
Familiarity with tools like Canva, HubSpot, Google Workspace, and LinkedIn
Comfortable working with designers and supporting light content creation, including video
A collaborative mindset and willingness to learn in a fast-paced, high-growth environment.
Must be based in the Philippines
Why You'll Love Working Here
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Spain
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
The Video Content Producer brings KAUST’s stories to life in post-production — shaping raw footage into polished, brand-aligned content that communicates the University’s research, people, and mission to audiences across digital and institutional channels. The role combines strong editorial judgement with technical expertise across editing, colour grading, and motion graphics.
Working from production briefs under the direction of the Multimedia and Brand Production Manager, the Video Content Producer manages video projects from creative concept through to final delivery, contributes actively to pre-production planning, and serves as the team’s primary owner of motion graphics and 2D animation. The role requires a strong editorial sensibility, precise technical craft, and the discipline to manage multiple projects simultaneously to tight deadlines.
The Video Content Producer is expected to engage proactively in the team’s creative planning pipeline, maintain rigorous DAM and workflow discipline, and bring genuine creative investment to every production. Occasional out-of-office hours working will be required, for which overtime will be paid.
Key Responsibilities
Pre-Production
Review and analyse production briefs and participate in briefing sessions with relevant stakeholders.
Contribute to storyboards, editorial structures, mood boards, and creative references.
Identify and retrieve suitable archival footage and licensed media assets.
Coordinate with production teams regarding shoot requirements, technical specifications, and footage handover.
Editing and Post-Production
Edit and produce video content including documentaries, interviews, promotional videos, research communications, and social media content.
Apply transitions, motion graphics, visual effects, and animations.
Produce 2D motion graphics and animated sequences.
Perform professional colour correction and colour grading.
Mix and master audio, including music, voice-over, dialogue, and ambient sound.
Prepare final video projects in appropriate formats for web, social media, YouTube, LED screens, and other channels.
Manage multiple editing projects while maintaining quality and meeting delivery deadlines.
Project Management and Stakeholder Coordination
Manage assigned video projects from creative concept through final delivery.
Maintain clear communication with stakeholders regarding project requirements and timelines.
Provide creative guidance and constructive feedback on video requirements.
Maintain project schedules and proactively identify delivery or resourcing risks.
Asset Management and Workflow
Upload and organize production assets within defined timelines.
Apply proper metadata, tags, and naming conventions.
Maintain organized project files, footage, and finished assets within servers and DAM systems.
Track production activities, tasks, edit notes, comments, and deliverables using Asana or equivalent project management tools.
Maintain editing workstations and software and report technical or licensing issues when required.
Creative Contribution
Participate in creative planning sessions and contribute editorial and motion graphics ideas.
Stay updated with emerging trends, techniques, and tools in video editing and post-production.
Actively contribute to the editorial quality and visual impact of final productions
Requirements
Qualifications
Undergraduate or postgraduate degree in Film-making, Media Production, or a related discipline.
Additional training or certification in colour grading, motion graphics, or post-production workflows is desirable.
Experience
Minimum 5 years of professional experience as a Video Editor within a large organization or creative agency.
Strong portfolio demonstrating editorial range and high-quality post-production work.
Demonstrated experience with Adobe Premiere Pro and DaVinci Resolve.
Proven experience in Adobe After Effects, including 2D animation and typographic sequences.
Experience managing multiple projects simultaneously and working under tight deadlines.
Experience in institutional, corporate, or higher education video production is desirable.
Experience with 3D animation software such as Cinema 4D or Blender is an advantage.
Familiarity with Avid Media Composer is desirable.
Experience working alongside or directing camera operators during location productions is an advantage.
Technical Skills
Expert proficiency in Adobe Premiere Pro and DaVinci Resolve.
Strong proficiency in Adobe After Effects.
Strong knowledge of colour science, colour grading workflows, and LUT management.
Competence in audio mixing and sound design.
Knowledge of video/audio formats, codecs, and multi-platform delivery specifications.
Familiarity with Digital Asset Management (DAM) systems and metadata standards.
Experience using Asana or equivalent project management tools.
High IT literacy across Windows and macOS environments.
Additional Requirements
A portfolio or showreel of previous video editing work is required.
Ability to work outside regular office hours when production schedules require it.
Ability to manage multiple projects in a fast-paced environment.
Strong attention to detail, creativity, communication, organization, and teamwork skills.
Location: India
About HIKINEX
HIKINEX is a multi-channel integrated service provider helping companies scale faster, boost efficiency, and drive
greater profitability. We build dedicated remote teams in sales, recruitment, marketing, and operations so our
clients can work on their business instead of in it.
Role Summary
We're looking for a motivated Marketing Associate to support our growing Marketing Department across content,
campaigns, creative production, and marketing operations. This is an excellent opportunity for someone early in
their marketing career who is eager to learn, take ownership, and develop across multiple areas of marketing.
You'll work closely with the Creative Director, Content Strategist, Designers, and Marketing Leads while gaining
hands-on experience in branding, content creation, social media, campaign execution, project coordination, and
AI-assisted marketing.
Beyond supporting campaigns, you'll play an important role in keeping the Marketing Department organized by
coordinating projects, maintaining documentation, managing marketing assets, and ensuring deliverables move
efficiently through the team's workflow.
We're building an AI-first Marketing Department, so curiosity about AI tools and a willingness to adopt new
technologies is highly encouraged.
Key Responsibilities
Assist with creating and editing marketing materials in Canva (social media posts, presentations, one-pagers,
landing page assets, etc.).
Support the Creative Director and Content Strategist with day-to-day marketing initiatives.
Schedule and publish content across social media platforms.
Coordinate marketing campaigns, product launches, and internal marketing activities.
Organize and maintain the department's digital asset library, ensuring files are consistently named,
categorized, and easy to locate.
Update and maintain project progress in project tracking tools.
Conduct research to support marketing campaigns, products, competitors, and industry trends.
Proofread and format marketing content before publication.
Track project timelines and follow up with team members to ensure deliverables stay on schedule.
Help create and maintain SOPs, templates, training materials, and marketing documentation.
Support recruiting and employer branding initiatives when required.
Leverage AI tools to accelerate research, content creation, documentation, and administrative tasks.
Take ownership of assigned work, communicate progress proactively, and identify blockers early.
Required Skills
Strong organizational and time management skills.
Excellent attention to detail.
Good written and verbal communication skills.
Working knowledge of Canva.
Comfortable learning new tools and software quickly.
Ability to manage multiple projects simultaneously.
Problem-solving mindset with a proactive approach.
Comfortable working in a fast-paced environment where priorities may change.
Tools & Technologies
Canva, Microsoft 365
AI Tools
HIKINEX is building an AI-first Marketing Department. Familiarity with tools such as ChatGPT, Claude, Canva AI, or
similar AI productivity tools is highly desirable. We encourage continuous learning and experimentation with AI
to improve efficiency and quality of work.
Experience Required
0–2 years of experience in marketing, internships, or related projects.
No formal degree required. Relevant experience, personal projects, certifications, or a strong portfolio are
equally valued.
Experience using Canva or similar design tools is preferred.
Work Samples
Please include 2–3 examples of work you're proud of. This could include social media posts, presentations,
personal projects, university work, marketing campaigns, or content you've created. Professional experience is
not required — we're interested in your potential, creativity, and attention to detail.
Who Will Thrive in This Role
You're organized, curious, and eager to learn. You enjoy bringing structure to fast-moving projects, communicating
with people, and helping teams stay organized. You're excited to build your marketing career, comfortable using
technology to work smarter, and willing to take ownership as your responsibilities grow.
We Encourage You to Apply
If you don't meet every requirement listed above, we still encourage you to apply. We're looking for people with
curiosity, initiative, and a willingness to learn. Skills can be developed over time — we value attitude, ownership,
and growth potential just as much as experience.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT ORGANIC GROWTH MEANS AT HIGGSFIELD
Organic growth here is the set of channels that convert without media spend: search, AI assistants, and the content ecosystem they pull from. The channel has already brought in $2M in under a month, and conversion keeps climbing.
So this isn't an experiment in the dark. It's a proven channel that nobody has figured out how to scale yet, because the rules are still being written.
Millions of people now ask ChatGPT, Claude, Gemini and Perplexity which tool to use instead of typing it into Google. What those answers say about Higgsfield decides who discovers us and whether they choose us.
An Organic Growth Manager here is a high-agency operator who:
- treats SEO, AEO and GEO as one channel, not three disciplines;
- turns observations into hypotheses, tests them, and scales what moves the number;
- builds systems and automations instead of doing the same research by hand every week;
- moves work through adjacent teams, not just through their own hands;
- owns the line from visibility to sign-ups, not just rankings.
WHAT YOU WILL OWN
Visibility across search and AI assistants
- Understand how Higgsfield and competitors appear across Google and across LLMs — and why;
- Map how people actually ask for products in our category, and identify the queries worth winning;
- Find the gaps and the weak spots, including results that currently work against us.
The source ecosystem
- Understand which sites, communities, creators and formats different engines trust and retrieve;
- Shape what information exists about Higgsfield online and how our category gets described;
- Work with content, product and external partners to turn that into things that actually get published.
Measurement and experimentation
- Connect visibility, citations, traffic, sign-ups and revenue — the channel is judged on conversion, not vanity metrics;
- Build lightweight systems (Sheets, APIs, scripts, automation tools) to cut manual work;
- Continuously test new sources, formats and tools as the engines evolve.
WHO WE'RE LOOKING FOR
We don't require experience in AEO or GEO — almost nobody has it. We care about how you solve unfamiliar problems, and about what you've already delivered somewhere else.
Must-have
- A measurable result you can walk us through. Which metric you moved, by how much, and what part of it was yours;
- You turn data into decisions — and can explain why that decision and not another
- Technically curious: you figure out new tools, systems and data on your own;
- Has built or automated something before, rather than doing the same thing by hand every week;
- Can move work through adjacent teams and external sites, strong cross-functional and partner skills
- Fluent English, and comfortable working with content when needed;
- High ownership: you don't wait for a task list, you understand the goal and figure out how to get there;
Good to have
- Experience in SEO, growth, analytics, content, engineering or automation;
- Familiarity with LLM retrieval, RAG, or technical SEO;
- Your own project, product or business — anything you built without a brief;
- Strong understanding of the GenAI ecosystem.
WHAT THIS ROLE IS NOT
- It's not a channel with an existing playbook to execute;
- It's not a role where someone hands you a task list;
- It's not a fit if you prefer strategy over execution, or want predictable 9-to-5 workdays.
THE DEAL
- Competitive salary in USD, reviewed as you grow;
- On-site role in Almaty, Kazakhstan;
- Access to Higgsfield products and the AI tools we use internally;
- Breakfast, lunch and good coffee on us;
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio
Join the team as Twilio’s next Digital Marketing Manager within Demand Creation Hub.
About the job
Twilio is experiencing significant growth, and we are seeking a dynamic and results-oriented Digital Marketing Manager to drive demand creation and acceleration for Twilio's CPaaS portfolio. Reporting to the Digital Marketing Director of APJ, you will be instrumental in designing and implementing the digital strategy focused on building pipelines across direct sales and self-serve motions.
In collaboration with Campaign Management, Product Marketing and Sub-Regional Field Marketing teams, orchestrate the effective channel mix to amplify regional campaigns and targeted programs to generate quality demand, deepen engagements and drive growth.
Responsibilities
In this role, you’ll:
Digital strategy:
Collaborate with campaign team to orchestrate digital journey for amplification of Global/ Regional campaigns into target markets and audiences. Partner with Field Marketing teams to understand sub-regional needs, provide strategic digital advice and tactical support to strengthen brand or deepen engagements through all digital channels. Design and activate Account-based marketing campaigns that support customer lifecycle and retention
Campaign Management and Execution:
Plan, execute, and optimise multi-channel digital marketing campaigns across search, display, paid social, email, programmatic and SEO
Digital Channel Optimisations:
Drive channel optimisation strategies to maintain efficiencies, scalability and establish best practices. Structured documentation and processes to foster ease of collaboration
Project management and prioritisation:
Effectively manage priorities, ensuring timely delivery of projects with accuracy and quality.
Market Insights:
Stay on top of digital marketing trends across APJ region and bring fresh ideas to test and scale.
Performance insights and optimisations:
Monitor, analyse, and report on KPIs (CPL, ROAS, CTR, conversion rates, engagement) using tools like GA-4, Salesforce, Tableau and Looker. Contribute to developing and maintaining reporting frameworks that can inform strategic decisions and ongoing campaign optimisations with actionable insights.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Marketing, Communications, Business, or related field.
5–8 years
of proven experience in digital marketing, ideally within B2B or Technology industry across Asia Pacific
Strong understanding of digital channels and tools: SEM, SEO, paid media, social, email, programmatic, 6Sense, Demandbase, content marketing and more
Hands-on experience with analytics and CRM/marketing automation platforms (e.g., GA-4, Marketo, Salesforce)
Excellent project management skills with the ability to handle multiple priorities in a fast-paced environment
Strong communication and copy-editing skills in English
Able to adapt strategies to diverse regional markets and different audiences
Excellent relationship, partnering, and collaboration skills, with experience working cross-functionally with global, regional and local marketing and product teams to align on marketing media strategy and business goals
EMPOWER OTHERS: Track record of building teams, directly or indirectly, and ensuring your team has the guidance, support, systems, and tools to be successful in the role
BE AN OWNER: Run and expand a best-in-class regional Demand Creation Hub that emphasises personal development.
BE INCLUSIVE: Work closely with the Digital Marketing Director and the broader marketing team when planning and ensure marketing investments are maximised to deliver highest RoI to the business
RUTHLESSLY PRIORITISE: Track closely on regional KPIs while managing sub-regional digital channel and activation requirements
NO SHENANIGANS: Work with Marketing Analytics to build a cadence of robust, trusted regional demand creation reporting and proactively address any gaps against regional targets.
WEAR THE CUSTOMER'S SHOES: Build a demand creation team that is consistently building world class experiences through the quality of the content we produce and the digital engagement experiences we deliver across all digital touchpoints in their journey. Work diligently to advocate for local customers with resources at the Global level across Growth Strategy, Web, Field and Campaigns teams.
DON’T SETTLE: Identify areas of improvement and opportunity and address them one by one, establish the relationships needed to advocate for your team, while consistently prioritizing region needs and balancing resources and capabilities to implement.
DRAW THE OWL: Scale your team to their top abilities with creativity, prioritization, and excitement, think outside of the box to deliver the business needs today while thinking about hyper growth. Build a team that lives on as a legacy.
Location
This role will be remotely based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra or Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Aston — аккредитованная аутсорсинговая IT-компания с 2007 года, штат 2500+ специалистов. Разрабатывает ПО и IT-решения в Finance, Healthcare, eCommerce, IoT, Media, Big Data, ML и др. Ищет QA Automation Engineer (Python) для работы над проектом международного телеком-оператора, развивающего 3G/4G покрытие по РФ.
Задачи:
— работа в квалифицированной команде на проекте с современным техническим стеком;
— участие в изменениях, улучшениях, запуске новых направлений.
Требования:
— опыт работы QA Automation Engineer (Python) от 3 лет;
— высшее IT-образование;
— написание автотестов на Python+pytest: backend и UI;
— опыт с Playwright по аутентификации (Storage state, cookies, storage);
— уверенное знание SQL;
— работа с БД через ORM;
— опыт работы с брокерами сообщений Kafka;
— понимание клиент-серверной архитектуры и HTTP;
— опыт работы с Git;
— базовые знания настройки CI для автотестов;
— навыки интеграционного тестирования, подготовка данных, мокирование;
— навыки нагрузочного тестирования (JMeter);
— навыки параллельного запуска автотестов (Pytest XDist);
— использование Pydantic vs JSON-схем для валидации ответа, мокирование запросов через page.route;
— опыт параметризации фикстур vs параметризация тестов, multi-page сценарии в Playwright;
— навыки мобильного тестирования;
— анализ утилизации ресурсов сервера при нагрузке;
— понимание системного промта и влияния на ответы LLM;
— знание SOLID и DDD;
— понимание разницы между инженером по качеству и автоматизатором;
— понимание концепции мокирования.
Будет плюсом:
— опыт работы с RabbitMQ;
— понимание RAG-систем;
— знание промт-инъекций;
— опыт тестирования LLM с подходом LLM-as-a-judge;
— понимание галлюцинаций в ответах LLM;
— написание пайплайнов CI/CD.
Условия:
— хорошая зарплата, обсуждается индивидуально, доплаты за менторство и профактивности;
— долгосрочные проекты от российских заказчиков, возможность менять направления, прозрачная система Performance Review;
— релокейт между офисами, выбор формата работы (удалённо, офис, гибрид), адаптация для новых сотрудников;
— доступ к корпоративному порталу, митапам, конференциям (как гость и спикер);
— социальный пакет: ДМС со стоматологией, частичная компенсация спорта, бесплатный английский, оплачиваемый отпуск и больничные;
— корпоративные мероприятия: тимбилдинги, детские праздники, внутренние события.
Офисы: Москва, Санкт-Петербург, Казань, Ростов-на-Дону, Нижний Новгород, Самара.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Malaysia; Philippines; Indonesia; Singapore
Intellect is a global leader in mental health benefits, trusted by the world’s most forward-thinking employers, insurers, and governments to deliver care that is local, personalised, and effective at scale. Today, we serve over 4 million people across 100+ countries and territories, making mental health support truly accessible across borders and cultures.
Our platform powers the mental wellbeing of workforces at Fortune 500 companies like Dell, Bytedance, Visa, Shell, McDonald’s, and hundreds more, enabling them to support their people with the highest standards of clinical quality, cultural relevance, and on-demand accessibility.
Driven by our mission to build the world’s most trusted mental health benefits platform, Intellect combines a best-in-class digital platform with a world-leading global provider network to deliver unmatched client outcomes and transformative care experiences.
We are backed by top global investors including Tiger Global, Y Combinator, Insignia Ventures Partners, HOF Capital, K3 Ventures, JAFCO, Headline, East Ventures, IHH Healthcare, MS&AD Ventures, and more, alongside an extensive coalition of notable family offices, big tech executives, and leading angel investors.
The Role
We’re looking for a product and content marketer to sharpen how Intellect competes, communicate the value of our solutions and turn that understanding into content that helps buyers choose us and clients get more from our offering.
Product marketing is at the centre of this role. You’ll build buyer and competitive insight, own positioning and messaging, and lead marketing planning for priority solution launches. Your remit spans Intellect’s digital products, care services and enterprise solutions.
You’ll also personally create the content that brings our positioning to life - from sales materials and customer stories to white papers, thought leadership and client communications. Working with our Clinical team, you’ll draw on research, evidence and subject-matter expertise to build credible, differentiated narratives. You’ll help strengthen Intellect’s brand, organic visibility and customer engagement through a focused, coordinated marketing plan.
Working directly with B2B marketing, sales, client success, product and clinical teams, you’ll have meaningful ownership of both the thinking and the execution.
This is a hands-on individual contributor role. We’re open to hiring at Specialist or Manager level, depending on your experience and demonstrated ability to independently own and deliver this work.
Your Responsibilities
Product Marketing & Go-to-Market
Build buyer and competitive insight through customer conversations, sales feedback and reviews of won and lost opportunities, identifying buying priorities, objections and reasons to choose Intellect.
Own positioning, differentiation and value propositions across Intellect’s solutions, tailoring messaging to priority buyer segments and markets.
Lead marketing planning for priority solution launches and updates, defining target audiences, messaging, supporting evidence and sales readiness, with B2B marketing owning acquisition campaign execution.
Bring customer and market insights into discussions with product, clinical and commercial teams to inform how solutions are developed, packaged and communicated.
Commercial Content & Sales Enablement
Personally research, write and edit compelling sales decks, solution materials, customer stories, case studies and campaign content.
Identify barriers to purchase with sales and develop messaging, objection-handling resources and competitive positioning materials that help address them.
Partner with the Clinical team to translate research findings, clinical expertise and customer outcomes into clear, credible evidence that helps buyers evaluate Intellect and supports renewal and expansion conversations.
Keep core materials current and easy to use, assessing their usefulness through adoption, sales feedback and buyer responses.
Website, SEO & AI Search Visibility
Own core website content and routine CMS updates, ensuring our solutions, differentiation and customer evidence are clearly presented.
Improve organic discovery through search-informed content and practical on-page SEO, prioritising relevant audiences and commercial intent.
Test approaches to improve visibility in AI-powered search and answer platforms, building on useful, authoritative content and sound SEO foundations.
Use search and content performance to prioritise improvements, working with B2B marketing on conversion and specialists on technical changes.
Brand Communications, Thought Leadership & PR
Maintain a consistent voice and narrative across Intellect’s public and client-facing communications.
Collaborate with the Clinical team on research-led content and white papers, bringing buyer-relevant questions into topic planning and turning findings and subject-matter expertise into accessible narratives, with clinical review for accuracy.
Develop thought leadership, articles and executive content that connect Intellect’s expertise and perspectives to the issues facing employers and their people.
Own a focused editorial calendar for organic social and ongoing brand communications, coordinating creative support through to publication.
Develop company announcements, press materials and story angles; coordinate leadership approvals, routine media enquiries and outreach with specialist PR support where needed.
Customer Marketing & Lifecycle Communications
Plan and execute repeatable client programmes, including onboarding communications, newsletters, solution education and engagement journeys.
Personally manage client audience segments, email distribution and straightforward CRM workflows, coordinating targeting and timing with client success.
Develop communications that demonstrate ongoing value and introduce relevant additional services, supporting engagement, renewal and expansion.
Equip client success with reusable templates and materials for account-specific deployment.
Planning & Effectiveness
Translate business priorities into a focused plan, protecting time for positioning, launches and commercial content alongside recurring communications.
Assess effectiveness through sales adoption, buyer feedback, relevant search visibility, customer engagement and contribution to commercial programmes.
Build reusable assets and workflows, using AI and other tools to improve execution while maintaining accuracy, originality and editorial quality.
Requirements
Strong in product-marketing judgement. You can demonstrate how you have shaped positioning, messaging or a go-to-market approach using buyer insight, and explain the decisions behind your work.
An excellent hands-on writer and editor. You can turn complex products and services into clear, persuasive content, with work samples that show both your thinking and your personal contribution.
Commercially minded. You understand how enterprise buyers evaluate solutions and can connect your work to buying decisions, sales effectiveness and customer value.
An independent owner. You can identify gaps, propose priorities, gather inputs and deliver work without needing every step prescribed. You make sensible trade-offs and know when to seek input.
Comfortable with website publishing and SEO. You can manage content through a CMS, apply on-page SEO fundamentals and use data to improve performance. You’re curious and practical about emerging AI search opportunities.
Able to execute customer marketing. You can use CRM and email tools to segment audiences, run communications and build straightforward lifecycle workflows.
Confident working with experts and evidence. You can draw useful insights from specialists and research, communicate findings accurately and distinguish supported claims from overstatement. You do not need a clinical background, but should be comfortable learning complex subject matter.
Organised and collaborative. You work effectively with commercial teams, product and clinical experts, leadership and creative partners, managing competing priorities with sound judgement.
Motivated by the mission. You’re excited to make mental healthcare easier to understand and access, and connect strong product marketing and storytelling with meaningful business growth.
Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
We value demonstrated ownership and work quality over a particular title or rigid years-of-experience requirement. Experience with enterprise audiences, multiple markets, healthcare, employee benefits, HR technology or complex services would be an advantage. Experience in research-led content, PR, executive communications or AI search optimisation (GEO/AEO) is also welcome.
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of the role
We are seeking a Principal Security Researcher to join our
Application Security Team to conduct cutting-edge security research on GitLab's AI-powered DevSecOps capabilities. As GitLab transforms software development through intelligent collaboration between developers and specialized AI agents, we need security researchers who can proactively identify and validate vulnerabilities before they impact our platform or customers.
In this role, you'll be at the forefront of security research, working with our GitLab DevSecOps platform, Duo Agent Platform, GitLab Duo Chat, and AI workflows that represent the future of human/AI collaborative development. You'll develop novel testing methodologies (including for AI agent security), conduct hands-on penetration testing, and translate emerging threats into actionable security improvements. Your research will directly influence how we build and secure the next generation of AI-powered DevSecOps tools, ensuring GitLab remains the most secure software factory platform on the market.
This position offers the unique opportunity to shape security and AI security practices in one of the world's largest DevSecOps platforms, working with engineering teams who are pushing the boundaries of what's possible with AI-assisted software development. You'll have access to cutting-edge AI systems and the freedom to explore creative attack scenarios while contributing to the security of millions of developers worldwide.
This role reports to the Senior Manager of Application Security.
What you'll do
Conduct and lead security research projects across multiple functional areas.
Identify novel, systemic, and chained vulnerabilities in GitLab, where individual weaknesses combine for outsized impact.
Validate security vulnerabilities through hands-on testing, developing proof-of-concept exploits that demonstrate real-world attack scenarios.
Assess emerging industry vulnerability classes against the GitLab codebase, and drive remediation of the class rather than the instance.
Lead security research into GitLab's AI and agentic surfaces, and define the security requirements that engineering teams build against.
Build and direct the tooling and automation that scales security research, including agent-assisted vulnerability discovery across our codebase.
Research the security posture of open source tools and dependencies integrated with GitLab, report findings to their maintainers, and track mitigation following our
responsible disclosure guidelines
.
Solve technical problems of the highest scope, complexity, and ambiguity.
Help shape the team and sub-department roadmap.
Lead the integration of security research results into the engineering and business functions that need to act on them.
Teach, mentor, and advise other domain experts and individual contributors across several teams.
Share knowledge and novel vulnerability types with the security community.
What you'll bring
10+ years of experience in security research, penetration testing, or offensive security roles
Strong ability in discovering and exploiting vulnerabilities in large codebase and complex systems
Proficiency in two or more of Ruby, Go, Python, TypeScript, or Rust.
Ability to read and analyze code across multiple languages and codebases
Strong knowledge of AI frameworks
Strong understanding of AI attack vectors including prompt injection, agent manipulation, and workflow exploitation
At ease in establishing and driving complex remediation initiatives involving cross-functional teams
Excellent written communication skills with an ability to articulate complex topics in a clear and concise manner.
Ability to translate complex technical findings into clear risk assessments and remediation recommendations
Strong analytical and problem-solving skills with creative thinking about attack scenarios
Nice to Have:
Published security research or conference presentations; background in software engineering with distributed systems expertise; experience with GitLab or similar DevSecOps platforms
About the team
Security Researchers are a part of our
Application Security team, who address complex security challenges facing GitLab and its customers to enable GitLab to be the most secure software factory platform on the market. We focus on systemic product security risks and work cross-functionally to mitigate them while maintaining Engineering's development velocity.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$275,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоIndia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоjuniorMakati City, Philippines; Philippines; Must be based in the Philippines
УдалённоSpain
Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom
УдалённоIndia
ОфисAlmaty, Kazakhstan
УдалённоRemote - India
ОфисSingapore
УдалённоMalaysia; Philippines; Indonesia; Singapore; Open to candidates in Malaysia (hybrid), Singapore (hybrid), Philippines (remote) and Indonesia (remote)
ОфисLondon
ОфисLondon
ОфисLondon
УдалённоRemote, Canada; Remote, Israel; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only