- Организация и развитие QA процессов для платформы управления производством. - Взятие на себя ответственности за качество backend-решений и приложений для планирования производственных линий.
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-Имеете законченное высшее или среднее специальное образование. -Настроены пройти обучение и дальнейшую стажировку с целью трудоустройства в штат ASTON.
— Администрирование и масштабирование инфраструктуры в облаках (AWS/GCP) для обеспечения работы ZK-инфраструктуры. — Настройка и поддержка CI/CD пайплайнов (GitHub Actions, GitLab CI) для автоматизации деплоя сервисов.
Задачи:
— Администрировать и поддерживать телефонию на базе Asterisk
— Конфигурировать dialplans, SIP-транки, endpoints и маршрутизацию звонков
— Подключать и управлять SIP-провайдерами
— Поддерживать входящие и исходящие звонки
— Интегрировать Asterisk с backend-системами через ARI / AMI и CRM
— Устранять проблемы с SIP/RTP трафиком и качеством звонков
— Работать с Asterisk Realtime и MariaDB/MySQL
— Управлять CDR и записями звонков
— Мониторить инфраструктуру и самостоятельно решать инциденты
Требования:
— Опыт работы с Asterisk не менее 2 лет
— Глубокие знания SIP, VoIP, NAT, RTP и кодеков
— Практический опыт с ARI и/или AMI
— Навыки администрирования Linux
— Опыт работы с MariaDB/MySQL и базовые знания SQL
— Опыт работы с фаерволами, fail2ban и безопасностью VoIP
— Умение самостоятельно устранять и решать проблемы телефонии
— Приветствуется опыт с Redis, Nginx и инструментами мониторинга
Условия:
— Полностью удалённая работа
— Фиксированная зарплата $3,000 в месяц
— График: Пн-Пт, 09:00–18:00 (UTC+3)
— Обеденный перерыв 1 час и три 15-минутных перерыва
— Онлайн офисный формат работы
Задачи:
— Разрабатывать и поддерживать автотесты на Java/Kotlin/Groovy
— Конфигурировать сборки на CI-сервере
— Конфигурировать тестовые стенды
Требования:
— Опыт написания автотестов на Java/Kotlin/Groovy
— Опыт работы с Junit/Cucumber/Spock
— Понятие о принципах разработки ПО, ООП, паттернах проектирования
— Знание методологий тестирования
— Умение составлять запросы SQL
— Умение написать чек-лист / тест-кейсы для функционала, покрываемого автотестами
Условия:
— Возможность профессионального и карьерного роста в компании
— Опыт работы в распределенной команде профессионалов
— Оформление по ТК РФ на бессрочный трудовой договор
— Скидки на абонемент в фитнес-центр, курсы английского языка
— Удалённый формат работы
Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
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• Provide second-line support for all offices: access requests, accounts, devices, and SaaS management. • Manage local IT for the Limassol office, including hardware and network infrastructure.
About the role: You'll strengthen QA coverage across Salmon's Core banking systems — tariffs, deposits, B2B payments — through hands-on testing and Kotlin-based API automation. What you'll do: Test core banking systems spanning tariffs, deposits, B2B payments, and other backend financial flows.
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Implement and maintain Terraform/OpenTofu modules for Azure App Services, Container Apps, Function Apps, Azure SQL, Cosmos DB, and Postgres, following designs defined by the Azure Architect. Implement identity wiring (managed identities, SPN/app registrations) and secrets integration (Azure Key Vault, OpenBao) for Azure workloads.
leadBelarus
ГибридseniorToronto, Ontario, Canada
Все вакансии в одном месте - страница 82 · Job Hunters