Location: Malaysia; Indonesia; Philippines
The Role
Intellect is a workplace mental health and EAP provider that is growing quickly across Australia and New Zealand. We're competing for larger enterprise and government contracts, and the operational and strategic workload behind those deals now outstrips the commercial team's capacity.
This role is the ANZ General Manager's right hand. You take ANZ market priorities (a product gap, a compliance requirement, a go-live risk, a new market opportunity) and drive them to a finished outcome across Intellect's regional functions: Product, Operations, Clinical, Legal and Revenue. You do this without the GM chasing each step.
This isn't a sales role and it isn't a tender-writing role. It's the operating and strategy engine that lets the ANZ commercial team spend its time winning and keeping clients. The target: this role helps unlock AUD 1.5M in additional new business for ANZ within 12 months.
What You'll Do
Drive ANZ priorities through regional HQ (core of the role)
Turn the GM's priorities into clear, structured requests for Product, Ops, Clinical, Legal and Revenue, and track each one to completion.
Run the ANZ-to-HQ rhythm: a weekly status on open items, with escalation to the GM only when a decision is needed.
Own a live register of ANZ strategic initiatives showing owner, status, dependency and next action.
Project-manage the HQ side of new client go-lives: product configuration, clinical resourcing and operations set-up.
Execute strategic initiatives from idea to outcome
Own 3–5 ANZ initiatives at a time, such as new service lines, critical incident service improvements, and psychosocial risk products. Define scope, timeline, dependencies and success criteria for each.
Write structured requirements for Product rather than making verbal requests, and flag slippage before it becomes a client risk.
Research the market: competitor proposals and pricing, value proposition and pricing strategy for 2027, and SLA gaps against what the market expects.
Build business cases and briefing packs for leadership forums.
Run pipeline and reporting operations
Keep the ANZ HubSpot pipeline accurate every week: stage, close date, ACV and last activity.
Own the data for the ANZ section of the monthly business review (MBR), in the regional standard format.
Flag pipeline coverage gaps three months ahead of quarter end.
Coordinate tender compliance and capacity
Chair Go/No-Go decisions on new tenders and maintain the criteria.
Own compliance pre-checks before any submission, including insurance, the Fair Jobs Code, data sovereignty and accreditation.
Back up the dedicated RFP specialist on priority bids, and manage external bid consultants' scope and cost.
Handle people and business administration
Coordinate ANZ people processes with the People team, scope office and operating requirements, and keep the GM's calendar clear of non-commercial administration.
Requirements
The deciding trait is operating with authority. You'll lead conversations with people more senior than you, push an agenda they may not want, and hold the line when they push back, all without the GM in the room.
Must-haves
3–6 years in management consulting, strategy and operations, business operations or commercial roles, ideally at a scaling B2B or SaaS company
A track record of taking an initiative from an incomplete brief to a finished outcome with little supervision. You can describe one in detail.
Experience influencing senior stakeholders across functions, including telling a senior person "no" or "not now" and making it stick
Comfort with ambiguity: you make a call on partial information and adjust, rather than waiting for certainty
Strong commercial and financial skills: pricing, margin, business cases and pipeline analysis
Disciplined project management: registers, cadences and follow-through without reminders
Clear, concise writing for executive audiences
Nice-to-haves
Experience with HubSpot or another CRM, and with reporting and dashboard tools
Exposure to tenders, procurement or regulated industries (health, insurance, government)
Knowledge of the Australian market, or of EAP, workplace mental health or psychosocial risk
Confident, practical use of AI tools to move faster
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Monclova, Mexico; Monterrey, Mexico
We are seeking an experienced
Source Inspector
to inspect manufactured components and assemblies before shipment to a U.S.-based industrial fabrication company.
Working onsite in Monclova, you will verify that products meet engineering drawings, specifications, approved revisions, and quality requirements. You will identify defects, document inspection results, and help prevent nonconforming products from reaching downstream production.
The scope includes fabricated metal components, welded structures, frames, panels, enclosures, sheet-metal parts, machined components, and mechanical or electrical assemblies.
This is a practical inspection position working closely with Supplier Quality Management, Supplier Quality Engineering, and manufacturing teams.
The role is based in an industrial manufacturing environment involving fabrication, welding, machining, and assembly. Activities include standing and walking for extended periods, using measuring tools, and following required personal protective equipment and site safety procedures.
Candidates based in Monclova or surrounding areas are encouraged to apply. Candidates from other locations must be willing and able to work onsite in Monclova.
Apply with your updated resume highlighting your fabrication inspection experience, measuring instruments used, and availability to work in Monclova.
Responsibilities
Perform in-process, final, and pre-shipment inspections of fabricated products and assemblies.
Verify product identification, quantities, purchase order requirements, drawing revisions, and applicable specifications before inspection.
Inspect dimensions, workmanship, weld appearance, surface finishes, and assembly quality against approved requirements.
Perform basic functional checks when specified in the inspection plan.
Use calibrated measuring equipment, including calipers, micrometers, height gauges, pin gauges, indicators, tape measures, and squares.
Confirm that engineering changes and approved revisions have been correctly implemented.
Review material certificates, supplier inspection records, test results, and traceability documentation.
Identify and document nonconforming products through clear descriptions, measurements, photographs, and references to requirements.
Initiate or support Nonconformance Reports (NCRs) and promptly escalate issues affecting quality, fit, function, or shipment timing.
Support containment, sorting, reinspection, and verification of supplier corrections.
Withhold product release when requirements are not met or supporting evidence is incomplete, following established procedures and delegated authority.
Prepare complete inspection reports and submit supporting documentation within 24 hours of inspection completion.
Maintain accurate, traceable records in the designated quality or ERP system.
Follow ISO 9001-based quality procedures, document-control requirements, and site safety rules.
Requirements
At least 3 years of experience
in manufacturing quality, source inspection, receiving inspection, fabrication inspection, or supplier quality.
Demonstrated experience inspecting
fabricated metal products or assemblies
in a manufacturing environment.
Ability to read and interpret engineering drawings, bills of material, specifications, tolerances, and inspection instructions.
Working knowledge of
GD&T
, including its application to drawings using ASME Y14.5.
Practical experience using precision measuring and inspection equipment.
Working knowledge of
ISO 9001 principles
, document control, traceability, and control of nonconforming products.
Experience documenting quality issues, preparing NCRs, and supporting corrective actions.
Proficiency with Microsoft Excel and Outlook, and the ability to learn ERP and quality-management systems.
Strong attention to detail, sound judgment, and clear written and verbal communication.
Ability to work independently while coordinating with suppliers, engineering, and production teams.
Availability to work
onsite in Monclova, Coahuila
.
Preferred Qualifications
Experience inspecting weldments, structural frames, sheet metal, electrical enclosures, busbar assemblies, or mechanical and electromechanical assemblies.
Familiarity with weld inspection, surface finishes, coatings, and assembly verification.
ISO 9001 internal-auditor training or equivalent quality-system experience.
Experience with first-article inspection, sampling plans, and supplier inspection activities.
Familiarity with 8D, root cause analysis, 5 Why, and basic statistical process control.
Benefits
Opportunity to work with an established U.S.-based industrial fabrication company.
Exposure to diverse metal fabrication and electromechanical assembly projects.
Close collaboration with engineering, manufacturing, and supplier quality teams.
Opportunity to strengthen your technical inspection and quality-control expertise.
A meaningful role in ensuring product quality and supporting successful project delivery.
Location: Sofia, Bulgaria
We are looking for a Back Office Specialist to support the day-to-day operations of our SMS and Voice services. In this role, you will configure client accounts, pricing, and routing across internal platforms, helping ensure that services are set up correctly and billed accurately.
This role suits someone who enjoys working with systems and spreadsheets, pays close attention to detail, and can manage multiple requests while following established procedures.
What You'll Do:
Configure and update pricing, routing, rate plans, client products, and service settings across internal platforms.
Check configurations to ensure accurate service setup and billing.
Handle operational requests, prioritise tasks, and complete them within agreed timelines.
Coordinate with internal teams, clients, and other stakeholders to clarify requests and resolve issues.
Maintain accurate task documentation and follow internal procedures.
Escalate complex or critical cases and ask for clarification when instructions or requests are unclear.
Requirements
What We Are Looking For:
Strong attention to detail and the ability to stay focused when working on repetitive or detailed tasks.
English at B2 level or higher.
Practical Excel or Google Sheets skills: entering and updating data, working with tables, and using basic spreadsheet functions.
Ability to learn new platforms, systems, and technical processes quickly.
Ability to manage a high volume of tasks and follow step-by-step instructions.
A responsible, flexible approach to work and clear communication.
Nice to have
Experience in telecom, back office, or operational support.
Experience working with service configuration platforms, databases, or other technical systems.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Tokyo, Japan
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Human Resources will be responsible for executing HR initiatives to achieve Employer of Choice status and facilitating HR planning in collaboration with the Regional HR Head. Additionally, this role involves ensuring the integration of HR strategy to foster a performance-driven culture and collaborating with Business/Function Heads on retention strategies and identifying capability gaps.
Key Responsibilities
HR Strategy & Culture Enhancement
Play a pivotal role in planning and executing Human Resources initiatives aligned with sustainability targets and organizational goals.
Refine HR policies to strengthen organizational culture and reinforce values.
Collaborate with Business/Function Heads on retention strategies and address capability gaps.
Develop and execute employee engagement and motivation programs in collaboration with the Talent Management team.
Lead initiatives to foster clear and effective employee communication through employee communication programs.
Proactively address employee concerns to prevent disruptions, promoting a positive work environment.
Recruitment, Talent Management & Development
Plan and implement recruitment strategies aligned with business objectives and oversee the hiring of fixed-term employees and trainees.
Assess manpower needs, exploring internal and external sourcing options, and create innovative assessment methods for optimal candidate selection.
Oversee Talent Management initiatives to retain top talent and support succession planning.
Design and apply progressive selection tools to fulfill manpower needs.
Conduct coaching sessions and implement engagement initiatives across the region to ensure employee growth and satisfaction.
Guide Managers on the performance assessment process and support them in delivering constructive feedback.
Compliance, Recognition & Organizational Development
Establish and monitor Reward & Recognition programs, tracking their effectiveness and alignment with organizational objectives.
Collaborate with key stakeholders on organizational development initiatives.
Coordinate employee satisfaction surveys, implement recommendations, and maintain adherence to HR policies, regulations, and statutory requirements.
Ensure compliance with the company's HR guidelines and support processes that lead to positive audit outcomes.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
5–8 years of relevant work experience in a Human Resources role.
Graduate/postgraduate degree or globally equivalent qualification.
Experience with SAP SuccessFactors and ADP is mandatory.
Behavioral Competencies
Communication
Quality and Service Orientation
Delivering Results
Teamwork and Collaboration
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Functional Competencies
Talent Acquisition
Employee Life Cycle Management
Employee Engagement
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
Location: Riyadh, Saudi Arabia
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Arabic and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the Saudi Arabian and GCC banking and payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Kuwait City, Kuwait
Pre-Sales Consultant will be responsible for advising our Business Development & Sales teams on large, complex deals addressing technical and product questions and helping the customer understand how to implement ProgressSoft’s systems most effectively. He will be responsible for being a product specialist with deep understanding of all product integrations and enterprise features.
Responsibilities
Work closely with sales/business development team to explore sales opportunities for company’s product suite.
Liaise and discuss with customers/prospects to qualify the opportunity /lead and create a solution construct.
Assist BD/ Sales team in the qualification of customer needs & performing pre demo needs analysis.
Drive techno functional discussion in client interaction/pre-sales and appropriately capture customer requirement with maximum clarity.
SPOC for complete pre-sales cycle from requirement scoping, product fitment, solutioning, and technical proposal creation by working closely with members of the sales, delivery, product & support team.
Draft solution scope document which meets customer expectation and translate these accurately to the delivery team / product team for estimation and successful delivery mechanism.
Generate product demo scripts & scenarios and orchestration of product demo/workshop.
Manage, coordinate and execute complete bidding process of RFI and RFPs.
Develop statement of work and other contractual documents as required.
Complete any other tasks that may reasonably be required from time to time.
Requirements
Fluency in Arabic and English is a must.
Self-Initiation and know-how-to-know skills.
High level of performance.
Outstanding leadership qualities and team building skills.
Excellent communication capabilities.
Creative problem-solving skills.
Detail oriented and highly organized.
Excellent follow-up skills.
Bold travel schedule (up to 30%).
Strong written and verbal communication skills to represent the company in a favorable manner.
Highly motivated and able to influence and motivate others.
Ability to work under pressure.
Prepare SWOT analysis on solution offering and should be able to position company’s products against the competition in various geographies.
Good knowledge of global real-time, rails, retail payments and payments landscape.
Fair understanding of Real-time Payments globally including I PSD2, Open Banking, Payment Hub, SWIFT, SEPA.
Good knowledge of the Kuwait and GCC banking and payments landscape is highly preferred.
Hands on experience to preparing power point presentations, document and analysis report.
Ability to initiate conversations and make a lasting impact.
Should be regularly updated with the market knowledge on the payment domain and progress at various relevant geographies.
Location: Amman, Jordan
The Chinese Business Communications Specialist will support ProgressSoft’s Marketing department by serving as a key communication bridge between internal teams and Chinese companies, suppliers, manufacturers, technology partners, and other stakeholders.
The role goes beyond direct translation and includes business communication, meetings, documentation, localization, proofreading, follow-ups, and coordination with Chinese stakeholders. The successful candidate should be able to understand the intended business meaning behind communications and convey it accurately and professionally in both Chinese and English.
Responsibilities
Act as a communication bridge between the Marketing department and Chinese companies, suppliers, manufacturers, and potential partners.
Draft and manage professional Chinese correspondence, including emails, follow-ups, requests, and business documents.
Review communications received from Chinese stakeholders and explain their meaning, context, and important nuances to internal teams.
Participate in meetings and calls with Chinese companies and provide real-time language and communication support when required.
Translate, localize, proofread, and review business, marketing, commercial, and technology-related materials between Chinese and English.
Review Chinese versions of presentations, brochures, website content, proposals, product materials, and other business communications.
Ensure translations communicate the intended meaning accurately and maintain consistent terminology.
Prepare bilingual meeting notes, summaries, and supporting documentation when required.
Review documentation received from Chinese manufacturers or partners and identify unclear wording or areas requiring clarification.
Provide language and communication support during meetings, negotiations, exhibitions, conferences, and other business events.
Support ProgressSoft representatives during business visits to China and assist Chinese delegations visiting Jordan or regional offices when required.
Advise internal teams on Chinese business communication etiquette and cultural considerations.
Help prevent communication misunderstandings by explaining relevant linguistic and cultural nuances.
Support relationship-building with Chinese manufacturers, suppliers, partners, and other stakeholders.
Requirements
Native-level Mandarin Chinese with excellent written and verbal communication skills.
Professional proficiency in English.
Arabic language skills are considered an advantage but are not mandatory.
Bachelor’s degree in Languages, Translation, Communications, International Business, Business Administration, Engineering, Technology, or a related field.
1-5 years of relevant experience in Chinese or international business communication, translation/localization, account coordination, international trade, technology companies, supplier relations, or vendor management.
Strong fresh graduates with relevant academic, internship, or international exposure may also be considered.
Experience in technology, AI, electronics, manufacturing, or other technical industries is considered a significant advantage.
Strong interpersonal, communication, organizational, and coordination skills.
Ability to communicate confidently and professionally with external companies and business stakeholders.
High attention to detail and the ability to understand business context across languages and cultures.
Willingness to participate in meetings, events, and international business visits when required.
Location: Dhahran, Saudi Arabia; Al Khobar, Saudi Arabia; Bengaluru, India
We are seeking an experienced
SAP Procurement Solutions Analyst – S/4HANA & Ariba
to support and enhance procurement technology solutions across
SAP S/4HANA, SAP Ariba, and SAP Business Technology Platform (BTP)
.
The role will focus on enabling efficient and integrated
Source-to-Pay / Procure-to-Pay (P2P)
processes, supporting procurement operations, supplier lifecycle management, sourcing, purchasing, and related digital procurement capabilities.
The successful candidate will work closely with business stakeholders, procurement teams, IT teams, suppliers, and technology partners to analyze business requirements, support solution design, troubleshoot system issues, and drive continuous improvements across SAP procurement platforms.
The work location would be at
Al Khobar, Saudi Arabia.
Responsibilities
Support and maintain procurement solutions across
SAP S/4HANA, SAP Ariba, and SAP BTP
.
Analyze business requirements and translate procurement processes into effective SAP solutions.
Support
SAP MM / Materials Management
processes, including purchasing, purchase orders, goods/services procurement, and related master data.
Support end-to-end
Procure-to-Pay (P2P)
processes and ensure effective integration between procurement systems.
Provide functional support for
SAP Ariba
modules and capabilities, including:
Ariba Sourcing
Ariba Supplier Lifecycle and Performance (SLP)
Guided Buying
Supplier onboarding
Supplier relationship management
Procurement and sourcing processes
Support
supplier lifecycle management
, including supplier onboarding, qualification, maintenance, and integration with enterprise systems.
Support
service procurement
processes, including Service Entry Sheets and related purchasing activities.
Support procurement processes within
SAP S/4HANA and ECC
, ensuring alignment with business and operational requirements.
Analyze and resolve system issues, incidents, and process-related challenges across SAP procurement platforms.
Support integrations between
SAP Ariba, SAP S/4HANA, SAP BTP
, and other enterprise applications.
Work with technical teams to investigate integration issues, data flows, interfaces, and system defects.
Participate in solution design, configuration, testing, deployment, and post-implementation support.
Prepare and maintain functional specifications, process documentation, test scenarios, and user documentation.
Support
User Acceptance Testing (UAT)
and coordinate with business users to validate solutions.
Identify opportunities to improve procurement processes through automation, system enhancements, and digital procurement capabilities.
Collaborate with procurement, finance, supply chain, IT, and other business stakeholders to ensure solutions meet operational requirements.
Support system upgrades, enhancements, releases, and continuous improvement initiatives.
Monitor procurement system performance and ensure timely resolution of business-critical issues.
Requirements
Bachelor's degree in
Information Technology, Computer Science, Software Engineering, Management Information Systems
, or a related discipline.
5–7 years of relevant experience
in SAP procurement solutions, SAP functional consulting, business systems analysis, or a related field.
Strong experience with
SAP S/4HANA Procurement and SAP MM
.
Hands-on experience with
SAP Ariba
and its procurement and sourcing capabilities.
Good understanding of
Source-to-Pay (S2P) / Procure-to-Pay (P2P)
business processes.
Experience with
Ariba Sourcing, Ariba Supplier Lifecycle and Performance (SLP), Guided Buying, and supplier onboarding
.
Strong understanding of purchasing processes, including
purchase orders, supplier management, material management, and service procurement
.
Experience with
Service Entry Sheets
and service procurement processes.
Knowledge of
SAP ECC Procurement
and integration with S/4HANA environments.
Understanding of
SAP Ariba integrations
with S/4HANA/ECC and other enterprise systems.
Exposure to
SAP Business Technology Platform (BTP)
and its role in enterprise application integration and digital solutions.
Strong analytical and problem-solving skills with the ability to translate business requirements into technology solutions.
Good understanding of procurement and supplier management business processes.
Strong stakeholder management and communication skills.
Experience working with cross-functional business and IT teams.
Ability to work in a fast-paced environment and manage multiple priorities.
Preferred
SAP certification in
SAP S/4HANA Procurement, SAP MM, or SAP Ariba
.
Experience with SAP Ariba implementation, rollout, enhancement, or integration projects.
Experience working in large-scale enterprise procurement environments.
Knowledge of SAP integration technologies and APIs.
Experience with process optimization, automation, and digital procurement transformation initiatives.
Location: EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at
Customer.io
, and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
Human-centered experiences.
You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
Collaborative energy.
You work smoothly across teams and time zones, and make alignment feel easy.
Insight-driven decisions.
You let data guide you while keeping the attendee experience at the center.
Action with intention.
You move quickly, adapt gracefully, and learn from every event.
Operational clarity.
You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets
Evaluate EMEA sponsorships, speaking slots, and event formats against goals
Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences
Execution & project management
Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events
Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations
Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up
Step in wherever needed to keep events running smoothly, calmly, and on-brand
EMEA webinars (about one per month)
Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience
Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences
Build and optimize registration pages, forms, and workflows for EMEA campaigns
Audience growth & promotion
Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences
Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly
Manage attendee communication throughout the event lifecycle
Performance & optimization
Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement
Share insights and recommendations to continually improve ROI and attendee experience across the region
Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable
Partner with ops to ensure clean attribution and accurate reporting across systems
What success looks like
Regional ownership:
EMEA events and webinars run smoothly, predictably, and feel built for the region
Engagement growth:
Attendance and engagement steadily increase across EMEA field events and webinars
Sales alignment:
EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline
Sharper insights:
You surface insights that help the program get sharper, smarter, and more efficient over time
Better playbooks:
EMEA-specific playbooks, templates, and processes get better and help the team move faster
What we're looking for
You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional.
Based in the UK or Ireland
(London or Dublin ideal)
4+ years in event marketing within B2B SaaS
Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets
Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month
Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease
Experience collaborating with Sales and supporting event-driven follow-up
Comfortable with marketing automation tools (
Customer.io
, Marketo, etc.) and Salesforce
Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools
Understanding of lead capture, UTMs, and event pipeline attribution
Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting
Comfortable with 15%+ travel
Compensation & Benefits
We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
30-minute video call with member of the Events team
30-minute video call with Hiring Manager
60-minute Case Study Review video call with potential teammates
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco
Workplace: Hybrid
Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business. You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth.
This is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success. The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment.
RESPONSIBILITIES
- Enterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements.
- Contract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval.
- Complex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears.
- Billing inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues.
- Reconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation.
- Integration management: Identifying and resolving any billing system integration failures.
- Customer Success and renewal support: Partner with Customer Success, Enterprise Sales, and Deal Desk on renewals, expansions, and changes to customer commitments. Prepare seat, usage, and billing analyses; calculate renewal credits and true-ups; and translate approved agreements into accurate subscription, credit, and invoice updates. Coordinate the resolution of billing issues that could delay renewals or disrupt the customer experience.
REQUIREMENTS
- Bachelor’s degree or higher in Accounting or Finance.
- 7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function, including hands-on ownership of enterprise SaaS or subscription billing.
- Billing expertise: Demonstrated ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments, including subscription and usage-based arrangements.
- Systems proficiency: Hands-on experience with NetSuite, Salesforce, tax engines, and subscription or usage-based billing platforms, with the ability to investigate issues across connected systems.
- Accounting fundamentals: Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606.
- Resourcefulness, detail-oriented and a motivation for solving problems and finding solutions.
- Excellent communication skills, as frequent interaction with both internal and external stakeholders will be required.
- Ability to multi-task and prioritize effectively in a fast-paced environment.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As HR Manager in our Boston location, you'll be hands on: part strategic partner, part operator. You'll set direction and roll up your sleeves to make it happen. You'll be a trusted advisor on everything from performance and employee relations to culture - helping the business move fast while staying rigorous and fair. People Operations
WHAT YOU’LL DO
- People Operations and the Employee Lifecycle
- Own the end-to-end employee lifecycle for US employees, including onboarding, employee changes, leave management and offboarding.
- Administer US benefits, prepare payroll inputs, and handle day-to-day employee queries.
- Maintain accurate employee data, documentation and workflows in our HRIS (HiBob) and other HR systems.
- Coordinate lifecycle processes across HR, Payroll, IT, Finance, Legal and other internal teams.
- Prepare and maintain employment documentation, and support HR reporting, data quality, audits and compliance requirements.
Strategic HR Business Partnership
- Serve as the primary HR partner for Engineering, Hardware and Software leaders.
- Support technical leaders as the company grows, including adding new management layers, developing first-time managers, and adapting leadership styles as the team scales.
- Partner with the Chief HR Officer on org design, workforce planning and people strategy for the technical organization.
- Align with Talent Acquisition on technical hiring strategy, interview process health, candidate experience and hiring manager enablement.
Manager Coaching and Performance Management
- Coach managers on setting clear expectations and operating rhythms, including goals, execution cadence and feedback loops.
- Enable consistent, high-quality 1:1s, feedback and career conversations.
- Support performance differentiation (high, medium and low performance) and make sure issues are addressed early and fairly.
- Run performance and review cycles, managing the detail and delivering consistently.
Career Frameworks and Talent Development
- Partner with leaders to build and evolve career frameworks and levels for technical roles, including software, robotics, embedded, firmware, electrical and mechanical engineering.
- Clarify dual career tracks (individual contributor and management), promotion readiness and growth expectations.
- Identify retention risks in critical technical roles and put targeted plans in place with managers.
Employee Relations and Compliance
- Support managers and leaders through complex and sensitive employee situations with empathy, directness and appropriate legal and compliance awareness.
- Take ownership of operational issues and complex cases, and drive them through to resolution.
- Apply practical knowledge of US and Canadian employment practices across employee relations, benefits, payroll coordination and leave administration.
Process Improvement and Scalability
- Continuously review existing People processes and find ways to simplify, standardize and automate them.
- Build scalable people practices suited to a fast-moving deep-tech environment.
- Partner with People Ops to keep core people processes running smoothly and the employee experience strong.
WHAT WE'RE LOOKING FOR
- 7+ years of proven HRBP experience supporting technical teams (Engineering, Hardware, Software, AI/ML).
- Experience partnering directly with managers on performance management, employee relations and people decisions.
- Strong capability in org design, workforce planning, manager coaching, performance management and employee relations.
- Excellent stakeholder management, communication and influence skills. You communicate clearly, practically and confidently with employees and leaders.
- Strong execution skills: able to run cycles, manage detail and deliver consistently.
Mindset
- High judgement and confidence handling sensitive matters, balancing empathy with high standards.
- Comfortable operating in ambiguity and driving clarity where processes are still evolving.
- Able to own problems independently and drive them through to resolution.
- A process-improvement mindset and a natural tendency to simplify and automate.
Nice to Have
- Experience in deep-tech, robotics, embedded systems, or hardware and software organizations.
- Experience building or refining leveling frameworks and IC/manager career tracks.
- Familiarity with engineering operating models (on-call, incident management, postmortems).
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
Location: Singapore
Workplace: Remote
ABOUT THE TEAM
Our Global Mobility & Immigration team supports the movement of exceptional talent across borders, enabling OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. We partner closely with Recruiting, Legal, HR, and external vendors to deliver a seamless and principled immigration experience.
ABOUT THE ROLE
We’re looking for a highly organized, detail-oriented Immigration Specialist to support day-to-day global immigration operations. This is a hands-on, execution-focused role that partners closely with Global Mobility, Legal, Recruiting, and external immigration vendors to ensure cases move accurately and on time.
This role is best suited for someone who thrives in high-volume environments, enjoys operational work, and takes pride in keeping processes running smoothly for employees and stakeholders. This role reports to our Global Immigration Lead.
YOUR RESPONSIBILITIES:
- Own and oversee the end-to-end lifecycle of global. immigration cases, ensuring accurate, timely, and compliant execution.
- Act as a trusted point of contact and subject-matter resource for employees, recruiters, and internal partners on global immigration matters and business travel immigration.
- Collaborate closely with external immigration vendors and lead operational support for key visa programs, flagging risks and exceptions early.
- Maintain audit-ready compliance records with a strong focus on data integrity.
- Ensure high-quality immigration data across HRIS and recruiting systems, identifying gaps and driving corrections.
- Triage and prioritize case workflows and inbound requests, escalating issues thoughtfully and recommending solutions.
- Partner cross-functionally (Recruiting, HR, Payroll, Legal) to support compliant onboarding and ongoing employment.
- Reinforce and continuously improve immigration processes, controls, and playbooks.
WE’RE SEEKING:
- 8+ years of immigration operations and coordination experience with global immigration
- Working knowledge of common visa types in Singapore, UK, & Ireland
- Familiarity with right to work, and immigration compliance requirements.
- Experience working with Workday, and immigration case management systems and other ticketing tools.
- Strong attention to detail and comfort handling confidential information.
- Ability to manage multiple tasks simultaneously in a fast-paced, high-volume environment.
- Clear communicator who follows through reliably and flags issues early.
Location: Remote; London
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
As a Solutions Architect at Baseten you will partner closely with Sales and customers to translate business needs into technical solutions, run technical discovery, and guide repeatable deployments and proofs of value for customers. This role is a great fit for entrepreneurial, customer-facing technical professionals who want a front-row view into how modern companies adopt AI at scale, and who enjoy working across technical discovery, solution design, demos, deployment scoping, and hands-on customer implementations, in close partnership with Sales and Engineering.
RESPONSIBILITIES
- Partner with Sales on customer discovery calls (most often second calls, occasionally first calls for large accounts).
- Lead demos and technical scoping to align on success criteria, architecture, and deployment approach.
- Own benchmarking and repeatable deployments, including:
- Handling standard deployment patterns and configurations across many modalities – LLMs, embeddings, image and video generation, Voice AI, etc.
- Advising on tradeoffs like H100s vs B200s and latency-optimized vs throughput-optimized setups.
- Driving consistent “playbook” style deployments for common models and use cases.
- Become a power user of different runtimes such as vLLM, SGLang, and TRT-LLM and all the common configurations and tradeoffs between them
- Drive POC and project execution, including:
- Scoping POCs and keeping stakeholders aligned on timeline, deliverables, and next steps.
- Acting as the “ringleader” or project manager for POCs.
- Pulling in Forward Deployed Engineering (FDE) support when deeper or more complex technical work is needed.
REQUIREMENTS
- AI/ML background and the ability to credibly discuss AI/ML topics with technical stakeholders.
- Strong customer-facing communication skills, including the ability to run structured discovery and clarify ambiguous requirements.
- Technical depth to scope solutions, without needing to write production code.
- Ability to script and prototype as needed, including comfort “vibe coding” to move quickly in technical workflows.
NICE TO HAVE
- Experience running or supporting benchmarks for ML inference deployments.
- Familiarity with infrastructure tradeoffs relevant to inference performance and cost (for example GPU selection and latency versus throughput tuning).
- Experience serving as a cross-functional technical lead for customer POCs, including coordination across Sales and Engineering.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: USA - Remote
Workplace: Remote
About Us
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data.
Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly.
You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security.
This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk.
OUR STACK
Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis.
Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native.
We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines.
For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path.
We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
YOU ARE
- An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better.
- Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems.
- Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix.
- An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise.
- AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials.
- Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner.
- Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix.
- Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress.
You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you.
YOU WILL
The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include:
- Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations.
- Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t.
- Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere.
- Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues.
- Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps.
- Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill.
- Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team.
- Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review.
- Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence.
Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Dubai, United Arab Emirates
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Dublin, Ireland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Tbilisi, Georgia
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
QV.AC is a general purpose AI assistant that runs locally on your devices, it gives users greater control over their data and how they use artificial intelligence. Our focus is on local, on-device, and privacy-preserving AI, with opportunities to connect these experiences across Tether’s peer-to-peer ecosystem.
We’re looking for a Product Manager with a strong interest in AI and a practical understanding of how to turn emerging capabilities into useful products.
You will work closely with the Product Lead to help advance the QV.AC vision: identifying valuable use cases, defining AI features, exploring product concepts, and working with engineering and design to bring them to users. You’ll contribute to product direction and take responsibility for moving assigned features from discovery through delivery and iteration.
This role suits someone who knows how to leverage AI to the maximum and enjoys experimenting with new AI technologies, understands its possibilities and limitations, and cares about making complex technology easy to use.
Responsibilities
Help shape AI features:
Work with the Product Lead to translate the
QV.AC
vision into concrete use cases, feature proposals, and product requirements. Bring ideas grounded in user needs, research, and hands-on experimentation.
Understand users and their problems:
Gather feedback, conduct research, and explore how people use AI in their everyday workflows. Identify where AI can solve a meaningful problem and where a simpler solution may work better.
Turn ideas into clear specifications:
Write product briefs, user stories, acceptance criteria, and user flows that help engineering and design understand the intended experience, constraints, and measures of success.
Prototype and explore:
Create wireframes, mockups, and working prototypes to test ideas and communicate product behavior. Use AI-assisted tools to explore concepts quickly and refine them with the team.
Collaborate on technical trade-offs:
Work with engineers to understand what is feasible across devices and models. Help assess the impact of response quality, latency, memory usage, battery consumption, and privacy on the user experience.
Support prioritization and planning:
Help the Product Lead evaluate opportunities, clarify scope, identify dependencies, and maintain a focused backlog aligned with product priorities.
Drive feature delivery:
Follow assigned features through development, resolve product questions, review the experience, and coordinate feedback and release readiness with relevant teams.
Stay close to AI developments:
Explore new AI products, models, tools, and interaction patterns, and explain their practical relevance to
QV.AC
. Share clear recommendations about what is worth testing or adopting and why.
Mandatory:
7+ years of product management experience, ideally working on AI software products with technical engineering teams.
Practical experience building, shipping, or prototyping AI-powered features, with the ability to explain your contribution and what you learned.
A working understanding of AI concepts such as inference, harnesses, model capabilities and limitations, context, and evaluation, alongside an interest in local and on-device AI.
The ability to translate an ambiguous idea into a clear user problem, proposed solution, and actionable requirements.
Strong product judgment, with attention to usability, scope, and measurable user value.
Confidence creating prototypes using design or coding tools
Clear written and verbal communication, including the ability to discuss technical trade-offs with engineers and explain them to non-technical colleagues.
A proactive, collaborative approach: comfortable taking responsibility for your work, asking questions early, and incorporating feedback.
Familiarity with product analytics, user research, and iterative software development.
Preferred:
Experience with local AI, on-device inference, or open-source models.
Experience building AI assistants, conversational interfaces, or multimodal features.
Familiarity with desktop or mobile product development.
An understanding of peer-to-peer technologies and decentralized applications.
Experience evaluating AI output quality and designing user experiences that account for uncertainty and errors.
Experience working in a distributed team.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Monclova, Mexico; Monterrey, Mexico; Candidates based in Monclova or surrounding areas are encouraged to apply; Candidates from other locations must be willing and able to work onsite in Monclova
УдалённоSofia, Bulgaria
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.