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Location: Bogotá, Colombia Uptalent.io, a leading provider of Structural engineering services, is seeking a highly skilled and experienced Remote Structural Design Engineer to join their team. As a Remote Structural Design Engineer at Uptalent.io, you will have the opportunity to work for an award winning structural engineering firm providing design services for architects, developers, contractors and owners.. Drawing on your knowledge of engineering principles and best practices, you will work to ensure the safety and efficacy of each project, from start to finish. Responsibilities Design structural steel, reinforced concrete, masonry, wood and glass structures Analyze gravity and lateral load resisting systems Design and detail structural elements • Create drawings and communicate with Drafting and BIM Department • Coordinate drawings with other disciplines (Architects, MEP Engineers, etc.) • Respond to RFI’s and review shop drawings Requirements Master’s degree or 5 year equivalent degree in Civil, Structural or Architectural Engineering Good structure behavior intuition Excellent interpersonal skills and ability to work within a team Strong organizational skills Effective written and verbal communication abilities. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. A Category Manager is a person who is responsible in building and maintaining strong, long-lasting supplier relationships based on trust and respect. The Category Manager has to clearly communicate the progress of monthly/quarterly initiatives to upper management. Responsibilities: Serve as the lead point of contact for all suppliers, negotiate new contract, and extract up front and back margins Build and maintain strong, long-lasting supplier relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Analyze data or insights to determine industry and consumer trends Clearly communicate the progress of monthly/quarterly initiatives to upper management Devise long-term development strategies for product categories Foster trust relationships with suppliers to achieve better pricing and quality of services Prepare reports on positioning of a product category to maximize visibility Communicating with suppliers to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Resolving complaints and preventing additional issues by improving processes Liaise with the marketing coordinator to determined competitive pricing promotional activities of a product category Requirements: Proven work experience as a Category Manager or similar role Problem solving skills and analytical skills FMCG experience is preferred Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation skills Strong verbal and written communication skills BA/BS degree in Business Administration, Supply Chain or relevant field

Location: Xinyi, Taiwan We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Taiwan! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Mandarin & English Able to develop training material and activities is a plus

Location: Prague Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll help build the very AI-powered platform you use every day, with real autonomy over the features you ship. We're looking for a Product Analyst to help us better understand how customers use Wrike, identify product opportunities, and support better product decisions with data. You’ll work closely with Product, Design, Engineering, and UXR throughout the product development lifecycle — from exploring customer problems and evaluating opportunities to defining success metrics and measuring the impact of released features. This role goes beyond reporting numbers. We expect Product Analysts to understand why something is happening, why it matters, and what we should consider doing next — turning data into clear insights and actionable recommendations. Our Work Style: Tech Stack: SQL (GBQ), Python, Tableau, Amplitude, Airflow Work Mode: Hybrid – 2 days in office Your Impact: Discover and Evaluate Product Opportunities Explore customer behavior and product usage, size opportunities, investigate root causes, and turn findings into actionable insights and recommendations. Assess and Measure Product Impact Estimate the potential impact of product initiatives, define meaningful success metrics and baselines, and evaluate whether released changes deliver the expected customer and business value. Run Experiments and Product Research Design and analyze experiments and quantitative research, selecting appropriate methods and data sources and clearly communicating limitations and confidence in the results. Turn Data into Product Insights Investigate adoption, engagement, conversion, and changes in user behavior. Go beyond what happened to explain why it matters and what teams should consider doing next. Build Analytics for Scale Create dashboards, reusable analyses, documentation, and automation that make recurring questions easier to answer and help teams use data more effectively. Partner with Product Teams Bring an analytical perspective to product discussions, communicate findings clearly, challenge assumptions when needed, and help teams make evidence-informed decisions. Use AI to Work Smarter Use AI responsibly to accelerate analytical work and improve analytical workflows. Your Qualifications: 2+ years of experience in product, data, business analytics, or a similar analytical role Strong SQL skills and experience with analytical databases; Google BigQuery is a plus Experience with BI tools (Looker / Tableau) Good understanding of statistics, experimentation, and A/B testing Ability to independently drive analytical projects from understanding the question to delivering insights and recommendations Strong problem-solving skills and ability to connect data to customer, product, and business context Ability to validate data and assumptions and recognize limitations in evidence Ability to balance analytical depth, speed, and business needs Strong communication and collaboration skills Experience using AI tools to improve analytical workflows and productivity, with a critical approach to validating outputs. Upper-Intermediate or better English Standout Qualities: Python skills for data analysis Experience with Amplitude Experience with advanced analytical methods such as regression, clustering, or causal inference Experience with product discovery or opportunity assessment Experience building AI-enabled analytical workflows, automations, or reusable AI solutions. Team Dynamics: You'll join a team of experienced Product Analysts working closely with Product and R&D teams. We use data not only to measure what happened, but to understand customer behavior, identify opportunities, and help teams make better product decisions. We value curiosity, analytical rigor, ownership, business thinking, and collaboration, while continuously looking for ways to make analytics more scalable through reusable approaches, automation, and AI. What’s Next? Exploratory call with recruiter Home task assignment Technical Interview Culture Interview If you're passionate about understanding how and why customers use products and want your analysis to influence real product decisions, we'd love to hear from you. Perks & Benefits: 5 Weeks of paid vacation Sick Leave Compensation 5 Paid Uncertified Sick Days 2 weeks fully paid w/ medical certificate, additional 4 weeks paid at 80% salary rate Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Meal Vouchers (CZK 220 per working day) Annual Prague Travel Card (Lítačka) Hybrid Working Model Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus Your recruitment buddy will be Alexandra Vorobyova , Lead Recruiter. #LI-AV1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Sheung Wan, Hong Kong We are growing! We are currently looking to hire a Freelance CX Trainer for our Academy Team in Hong Kong! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project plan to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs Animating training sessions in class and online (Retail programs, workshops, …) and creating vivid and dynamic environment to impact mindset change and behaviors Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong retail background and insight (luxury retail background is highly preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Cantonese & English. Mandarin is a plus. Able to develop training material and activities is a plus

Location: Brazil Workplace: remote MAIN PURPOSE OF THE ROLE   Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test! Welocalize is looking for an Portuguese (Brazil) speaker in Brazil to help support our client's project as Junior Quality Coordinator. MAIN DUTIES You will be the junior coordinator of our Search Quality Rater project. You will complete tasks both in Portuguese (Brazil) and English (US). The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator: Performance Analysis  ・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators. ・Completes Internal Assessments. ・ Provides feedback on blind test ranges and queries coming from the team. ・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations. ・Flags raters that show any behavioral concerns. ・ May analyze RCAs provided by resources and request clarifications, as necessary. Training and support   ・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others. Analytics, Reporting, Knowledge, and Asset Management   ・May keep track of data and analyze the data. Communication  ・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.  ・ Monitors raters’ queries. Other ・ May perform other program-specific tasks needed to achieve OKRs. Project Details Location: Remote, Brazil-based Hours: Part time: 20hours/week, Full time: 40hours/week Start date: ASAP Employment Type: Freelance/Independent Contract REQUIRED SKILLS Fully Proficient in Portuguese (Brazil) Strong understanding of English Must be located in Brazil Strong understanding of popular culture in Portuguese (Brazil) Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs Must not have current or previous experience with "Ads quality rating" Must be the only one in your household working as a "Search Quality Rater" Web-savvy and able to work in a fast-paced environment Excellent online research skills Reliable computer system and internet connection Reliable anti-virus software (as you will be surfing the web as part of the work) Ability to follow instructions in English and comply with the project conventions and rules expected by the client Must sign a Non-Disclosure Agreement to protect client confidentiality Must pass learning modules and a required quality test designed by our client before starting working modules and a required quality test designed by our client before starting work When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you keep learning and growing ... work with multicultural, international team with a great variety of documents and content types   ... 24-hour 6-day a week support from our Community team. If this opportunity sounds appealing to you, apply below.

Location: Mexico City, Mexico Workplace: remote MAIN PURPOSE OF THE ROLE   Are you a search engine guru? Can you find what you're looking for with just a few keywords? We have a unique opportunity for you to put your skills to the test! Welocalize is looking for an Spanish (Mexico) speaker in Mexico to help support our client's project as Junior Quality Coordinator. MAIN DUTIES You will be the junior coordinator of our Search Quality Rater project. You will complete tasks both in Spanish (Mexico) and English (US). The following is a non-exhaustive list of responsibilities and areas of ownership of the Junior Quality Coordinator: Performance Analysis  ・May analyze data on quality performance, produce statistical quality reports, monitor progress, and create related documentation - with support from Quality Coordinators. ・Completes Internal Assessments. ・ Provides feedback on blind test ranges and queries coming from the team. ・ May provide ad-hoc support to raters and educate them on best practices and client’s expectations. ・Flags raters that show any behavioral concerns. ・ May analyze RCAs provided by resources and request clarifications, as necessary. Training and support   ・ May participate in the creation/review of new training material, including best practices, newsletters, webinars, and others. Analytics, Reporting, Knowledge, and Asset Management   ・May keep track of data and analyze the data. Communication  ・May attend meetings with different stakeholders as applicable - with support of Quality Coordinators.  ・ Monitors raters’ queries. Other ・ May perform other program-specific tasks needed to achieve OKRs. Project Details Location: Remote, Mexico-based Hours: 20hours/week Start date: ASAP Employment Type: Freelance/Independent Contract REQUIRED SKILLS Fully Proficient in Spanish (Mexico) Strong understanding of English Must be located in Mexico Strong understanding of popular culture in Spanish (Mexico) Must be dedicated only to "Search Quality rating program" and NOT other search or ads rating programs Must not have current or previous experience with "Ads quality rating" Must be the only one in your household working as a "Search Quality Rater" Web-savvy and able to work in a fast-paced environment Excellent online research skills Reliable computer system and internet connection Reliable anti-virus software (as you will be surfing the web as part of the work) Ability to follow instructions in English and comply with the project conventions and rules expected by the client Must sign a Non-Disclosure Agreement to protect client confidentiality Must pass learning modules and a required quality test designed by our client before starting work When you join Welocalize, you have the opportunity to bring your career to the next level: ... receive steady volume of work and long-term partnership {where this applies}  ... professional development: work on exciting projects that will empower you keep learning and growing ... work with multicultural, international team with a great variety of documents and content types   ... 24-hour 6-day a week support from our Community team. If this opportunity sounds appealing to you, apply below.

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Account Manager has to be experienced to manage all types of accounts and to handle an all time great relationship with merchants. The Account Manager serves as the interface between the merchants and the Business Development team in the company. They are assigned a company's existing merchants accounts and their main job is to sustain and grow its profile. Responsibilities: Serve as the lead point of contact for all Merchants on account management matters Build and maintain strong, long-lasting merchant relationships based on trust and respect Negotiate contracts and close agreements to maximize profits Ensure the timely and successful delivery of our solutions according to merchant needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to toters’ platform and highlighting to existing customers the value of being on our platform Forecast and track account metrics and take the initiative to rectify/enhance on the findings Prepare reports on account status Collaborate with the Business Development team to identify and grow opportunities Communicating with merchants to understand their needs and explain product value Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues Maintaining updated knowledge of company products and services Resolving complaints and preventing additional issues by improving processes Identifying industry trends. Acting as a client advocate with a focus on improving the merchant experience. Requirements: Proven work experience as a,  Account Manager, Sales Account Manager or similar role Problem solving skills and analytical skills Solid experience with CRM software and MS Office (particularly MS Excel) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Excellent listening, negotiation and presentation skills Strong verbal and written communication skills BA/BS degree in Business Administration, Sales or relevant field Extensive, accurate product knowledge.

Location: Singapore This is a part-time, remote, freelance role with the flexibility to decide your business hours. Candidate does not have to based in any specific location as the role is remote. This role is a great opportunity to supplement your current job or private practice. You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. There are 4 roles that focus on different types of 1-on-1 sessions: 1. Network Psychiatrist Network Psychiatrist will assist Intellect in providing psychiatric consultations (online and/or in person) wherein we will refer clients over to the network partner. As a member of our psychiatry network, the network psychiatrist will conduct appropriate clinical care within local regulations as well as necessary reporting and documentation. We will refer clients who require clinical care over to our network psychiatrist. The psychiatrist will then schedule an initial consultation within 2 weeks of the referral and share with Intellect the expected treatment plan going forward. Network psychiatrist will thereafter be responsible for the continued treatment of the client, and will be required to provide periodic updates on the progress of the client thereafter. Our network psychiatrists are required to have the following credentials: Master Degree in Medicine (M. Med(Psychiatry) or equivalent qualification required to practice psychiatry Licensed/ Board certified to practice, prescribe and/or dispense medication in their respective countries based on the in-country requirements and regulations Minimum 3 years of experience in residency Possesses good record in clinical excellence and commitment to medical education Ability to perform age-appropriate assessments on clients Able to interact effectively with clients of diverse educational, socioeconomic and ethnic backgrounds, skill levels and value systems Excellent written and verbal communications, listening, and social skills Compassionate about helping clients and using clinically proven protocols 2. Crisis Helpline Responder Crisis Helpline Responders focus on providing immediate client intervention that are in need of immediate support through a hotline. Our responders are required to have the following background: 2 - 3 years of experience in helplines, either in a paid or voluntary capacity Can effectively communicate in their native language Completed training in Crisis Intervention or Suicide Prevention Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and Has the appropriate insurances required by your country Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk cases 3. Behavioral Health Coach As a behavioral health coach you will focus on conducting 1-on-1 30 minute virtual coaching sessions that focus on subclinical cases (lack of motivation, stress, procrastination, etc). Our coaches are required to have the following credentials: Has a Master / Postgraduate Diploma training in Counselling / Clinical Psychology or ICF accreditation Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. Motivational Interviewing, DBT, SFBT, etc.) Candidate must have accumulated at least 300 hours worth of sessions Candidate must be proficient in other languages other than English Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus 4. Clinical Provider Clinical providers on the other hand focus on clients that are in need of higher touch care. They provide 60 minute clinical online sessions and assist potential clients with cases such as MDD, Phobia, Trauma, etc. Our clinical providers are required to have the following credentials: Has a Master / Postgraduate Diploma training in Clinical Psychology or Counselling Skilled in Cognitive Behavioural Therapy or other evidence-based approaches (e.g. DBT, SFBT, etc.) Candidate must have accumulated at least 300 clinical hours Candidate must be proficient in other languages other than English Candidates with prior experience in EAP, counselling working adults or coaching managerial roles is a plus

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. We are looking for highly organized candidates with good quantitative ability for the position of Fleet Manager. Fleet Managers are responsible for assisting in the recruitment of quality drivers into the fleet, maintaining detailed records of vehicle servicing and inspection and scheduling regular vehicle maintenance to ensure operational efficiency, among other duties. Moreover, Fleet Managers will need to discipline drivers who are not making efficient use of their time, requiring excellent leadership and decision making skill. Responsibilities: Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict schedules. Registering and licensing all vehicles under their management. Finding ways to cut costs and maximize profits. Developing strategies for greater fuel efficiency. Maintaining detailed records of vehicle servicing and inspection. Scheduling regular vehicle maintenance to ensure operational efficiency. Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules. Monitoring driver behavior and ensuring a high level of customer service. Utilizing GPS systems to monitor drivers and track vehicles in case of theft. Requirements: 2+ years in a logistics role. Experience in the transportation industry. Outstanding organizational skills. Analytical mindset and good problem-solving skills. Attention to detail. Exceptional interpersonal skills. Excellent written and verbal communication.

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Yerevan, Armenia Description: We are looking for a Head of Digital Marketing Department to join our team. The ideal candidate will have a strong digital marketing background, a strategic mindset, and excellent leadership skills. You’ll collaborate with cross-functional teams to ensure optimal performance and data-driven decision-making. Responsibilities: Develop and implement digital marketing strategies to ensure user engagement, and maintain engagement across the Company’s digital platforms, including paid media, SEO, social media, content marketing, etc. Define monthly/quarterly content promotion strategies, approve action plans, and monitor their execution across social platforms by introducing engaging content and campaigns that will increase brand awareness and customer engagement Oversee the planning, execution, and improvement of paid media campaigns (PPC, display, social advertising) to ensure maximum ROI and customer engagement Develop and monitor SEO strategies to increase organic traffic, and improve search rankings via effective keyword research and link-building Analyze campaign performance, user behavior, and campaign effectiveness using Google Analytics, other data management platforms, and analytics tools Plan annual, quarterly, and monthly budgets for paid advertising campaigns Provide annual, quarterly, and monthly performance reports, define and measure KPIs Collaborate with relevant units within the Company to increase customer satisfaction through a common strategy Constantly monitor emerging trends, technologies, and tools in digital marketing. Implement innovative strategies to stay ahead of competitors and accelerate growth Supervise and coordinate the department's activity Delegate tasks and supervise their implementation according to the deadlines established. Provide guidance, mentoring, and performance evaluation to ensure efficient execution of objectives Organize and monitor the onboarding process of new hires Ensure all digital marketing activities comply with the RA Law on Advertising, as well as other legislative and regulatory requirements related to the field Perform other functions assigned by the immediate supervisor and arising from the duties of the position Requirements: Master’s degree in Marketing, Digital technologies, or a relevant field Proven work experience as a Digital marketing unit manager Demonstrable experience in designing and implementing successful digital marketing campaigns Proficient in MS Office (particularly Excel) and data manipulation Excellent knowledge of English and Russian languages Strong understanding of how all current digital marketing channels function Solid knowledge of online marketing tools and best practices Hands-on experience with SEO/SEM, programmatic media-buying, and CRM software Familiarity with web design Experience in data analysis and reporting Excellent analytical and project management skills Strong team management and communication (written and verbal) skills Analytical thinking with strong math skills Good time management skills, including prioritizing, scheduling, and adapting as necessary Ability to work on multiple projects with different objectives simultaneously The ability to think strategically and develop innovative marketing strategies

Location: Amman, Jordan We are looking to recruit a highly motivated Product Owner with a genuine interest in technology and a passion to deliver cutting-edge and high-quality software products. Responsibilities Understand the overall product Attend team meetings including daily standups, planning, reviews and retrospectives Provide vision and direction to the team and stakeholders throughout the project Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research Identify functional and non-functional requirements and document them in a clear, concise, and complete manner Determine technical feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solution Analyze the impact of new requirements and changes, providing estimates to the effort needed for delivery. Participate in the software design process with the development team Document and demonstrate solutions by developing documentations, flowcharts, layouts, diagrams, charts, code comments. Author high quality product documentation such as, business requirements documents, software requirements specifications, interface specifications, and API contracts. Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria Conduct backlog grooming and management, iteration planning, and elaboration of the user stories Accept completed user stories to ensure the work fulfills the acceptance criteria Demonstrate iteration/product to customers and product management and gather feedback Requirements Previous working experience as a Product Owner / Business Analyst or a similar field for 2-5 years BSc in Computer Science, Engineering or similar relevant field In-depth knowledge of Agile/Scrum processes and principles; certification is a plus Outstanding communication, presentation and leadership skills Excellent verbal, written, and interpersonal skills in Arabic & English Excellent team player Excellent organizational and time management skills Sharp analytical, problem-solving, and research skills Attention to details Excellent knowledge in UML Excellent knowledge of building APIs and services using REST, Soap, etc. Excellent knowledge in project management tools such as Gitlab, JIRA, etc. Background in software development is preferred Experience in payment systems is a plus Authorities Decide if a feature is accepted of not and hence merged on not Decide on what does a feature include and the system behavior Decide on iterations’ priorities Review, accept iteration outcomes