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Location: New York Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a Sr Manager, Account Based Marketing (NORAM) to build, execute, and scale Checkout.com http://Checkout.com’s enterprise demand generation and Account-Based Marketing (ABM) strategies across North America. This role is a perfect hybrid of strategic rigor and hands-on execution. You will own the pipeline journey from first touch through to early-stage qualified opportunities, with a heavy emphasis on driving qualified pipeline and executive engagement alongside our Enterprise Sales team. As a key driver of our NAMER growth strategy, you will build the operational blueprint for how we target, engage, and convert high-value enterprise buyers—including CFOs, Heads of Payments, Treasurers, and CTOs at Fortune 500 and hyper-growth digital businesses. What you will do - Drive NAMER Pipeline & Revenue: Own the strategic plan and execution for regional demand generation, with ultimate accountability for driving qualified enterprise pipeline and closed-won revenue. - Architect Next-Gen ABM Programs: Design, launch, and scale 1:1 and 1:few Account-Based Marketing (ABM) programs tailored to high-value enterprise targets in the US and Canada. - Optimize the Marketing-to-Sales Funnel: Partner deeply with Revenue Operations, Marketing Operations, and Sales to refine lead scoring, qualification, routing, and shared SLAs to maximize conversion rates and eliminate funnel friction. - Scale High-Leverage Channels: Identify, test, and scale the most effective acquisition channels (e.g., personalization email and nurture campaigns, targeted paid digital, webinars, bespoke content syndication, and industry events) specifically optimized for the North American enterprise market. - Master the Enterprise Persona: Develop sophisticated segmentation and messaging strategies that resonate with complex buying committees—balancing highly technical personas (Product/Engineering) with commercial decision-makers (Finance/C-Suite). - Align Cross-Functionally: Act as a critical bridge between Enterprise Marketing, Product Marketing, Field Marketing, and Sales to ensure unified, integrated campaigns across the entire buyer journey. - Build for the Future: Establish the framework and early momentum for a high-performing demand gen function, keeping a laser focus on data-driven insights to constantly optimize ROI. - Qualifications & Experience: - 6–8+ years of experience in demand generation, revenue marketing, or growth marketing within B2B SaaS or Fintech, with a proven track record supporting complex enterprise sales cycles. - Proven ABM Expertise: Direct experience building and scaling highly targeted Account-Based Marketing programs that have measurably driven pipeline acceleration and closed-won revenue. - Fintech or Payments Background (Highly Desired): A strong understanding of the payments landscape, digital commerce, or complex financial ecosystems is a massive plus. - Data-Driven & Commercially Minded: Deep comfort with marketing automation, CRM systems, ABM tech stacks, and advanced multi-touch attribution models. - Fluidity Between Strategy & Execution: You love setting the high-level roadmap but are equally excited to roll up your sleeves, write the copy, build the campaign, and dive into the data yourself. - Exceptional Collaboration Skills: Strong cross-functional instincts with the ability to influence, align, and drive accountability across marketing, revenue ops, and senior sales leadership in a fast-paced environment. What We Offer - Comprehensive healthcare, vision, and dental benefits. - A highly collaborative, dynamic, and flexible working environment. - The opportunity to shape the growth story of a global fintech giant in North America. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Role Every payment we process runs on infrastructure we built. At Checkout.com http://Checkout.com, the Cloud Platform team owns the cloud foundations that global payments depend on: a large multi-account AWS estate, a growing Azure platform, and the networking and connectivity that reaches card schemes and banks worldwide. We are genuinely multi-cloud, and we are looking for a Senior Cloud Engineer who is too - a strong generalist who treats infrastructure as a software problem and can deliver from week one. This is a hands-on senior role in an established, fast-moving team. Everything we run is defined in code, deployed through pipelines, and reviewed like software. You will bring deep cloud expertise across AWS and Azure and pair it with a genuine software engineering mindset: you write Terraform modules others build on, you automate away toil rather than documenting it, and you treat the platform as a product with users, SLOs, and a roadmap. As a Senior Cloud Engineer, you are responsible for the technical delivery of your team's services. You will work closely with your Engineering Manager to shape direction, manage dependencies across pillars, and ensure our platform meets the standards a regulated payments business demands. What we are looking for: Deep AWS expertise: Advanced, hands-on experience designing and operating production infrastructure in AWS at enterprise scale: multi-account architectures (Control Tower, Organizations, SCPs), IAM, KMS, and the core compute, storage, and security services that a large regulated estate runs on. You should have a proven track record of delivering resilient, multi-region architectures. Azure experience: Real production experience with Azure alongside AWS: landing zones, VNet architectures, Entra ID, and the Azure resource and governance model. You understand where the two clouds differ and can design well for both rather than forcing one cloud's patterns onto the other. Software engineering mindset: You treat infrastructure as software. Expert-level Terraform: reusable modules, secure state management, and disciplined code review. You are comfortable in a Git-based workflow with CI/CD (we use Spacelift), and you reach for Python or similar to automate what others would handle with a runbook. No ClickOps. Strong cloud networking: Confident designing and debugging in a complex network estate: VPC and VNet design, hub-and-spoke and Transit Gateway or Cloud WAN architectures, DNS, private connectivity (PrivateLink, Private Link), and enough routing knowledge to own connectivity issues end to end rather than escalate them. Kubernetes: Solid experience running containerised workloads in production, ideally on EKS/AKS: cluster lifecycle, workload deployment patterns, and the operational realities of keeping Kubernetes healthy at scale. Security and compliance awareness: Experience operating in regulated environments. You understand why change control, least privilege, and auditability matter, and you design controls in rather than bolting them on. Familiarity with PCI DSS is a strong plus. Engineering excellence: A focus on observability and measurement: you instrument what you build and answer operational questions with data rather than opinion. Leadership and mentorship: A natural ability to guide and mentor peers, translate ambiguous problem definitions into actionable technical plans, and raise the bar through your code and your reviews. Pragmatic problem solver: You understand when to move fast (creating tech debt) and when to move right (paying it off). You are a cornerstone in incident resolution and root-cause analysis. Experience: 5+ years in cloud engineering roles with significant AWS depth. We need someone who can hit the ground running: comfortable joining a complex, established estate and delivering meaningful work in their first weeks, not their first quarter. A degree in Computer Science or a related field is useful but not required; we care about what you can build. HOW YOU’LL MAKE AN IMPACT: Lead Design & Delivery: Take ownership of large-scale platform projects end to end, from architecture through Terraform to production, ensuring they are scalable, secure, and cost-optimised. Build the paved road: Design the platform primitives that every product team at Checkout.com http://Checkout.com builds on, so that the secure path is also the easy path. Architectural Influence: Work with Engineering Managers and architects to refine requirements and shape the technical direction of the platform, documenting significant decisions as ADRs. Operational SME: Act as the Subject Matter Expert for numerous team-owned services, providing advanced operational support and ensuring high availability for our global payment systems. Evangelise Best Practices: Produce exemplary code and documentation that inspires others. You will be responsible for spreading best practices and standards across your group. Manage Dependencies: Navigate the organisation to manage technical dependencies inside and outside your pillar, optimising for both delivery speed and business outcomes. Foster Culture: Embody Checkout Operating Principles, using them to shape the group’s culture and acting as an example of efficiency and professional excellence. AI Integration: Proactively explore and implement AI-driven automation to enhance infrastructure efficiency and team productivity. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Ищем проактивного Key Account Manager, который будет сопровождать мерчантов от этапа подключения до дальнейшего развития сотрудничества, обеспечивая высокий уровень сервиса и эффективное взаимодействие с внутренними командами. • Управление полным циклом онбординга мерчантов: документация, KYC, интеграция, тестирование и Go Live.

Location: Москва Мы ищем не просто стажера, а будущего эксперта на стыке классической информационной безопасности и защиты искусственного интеллекта. В нашей команде ты не будешь варить кофе. Ты погрузишься в защиту периметра следующего поколения (NGFW), научишься строить «щиты» для языковых моделей (LLM Firewall) и разберешься, как защитить бизнес-данные в эпоху генеративного ИИ. Если ты понимаешь, как работает сеть, интересуешься тем, как «взламывают» нейросети, и хочешь учиться у лучших — тебе к нам. ### Обязанности Защита сетей и NGFW: * Помощь в администрировании NGFW: участие в настройке политик межсетевого экранирования и микросегментации. * Мониторинг сетевых аномалий и первичный анализ трафика уровня L7. * Помощь в интеграции событий ИБ со стеком мониторинга SOC. Эксплуатация LLM Firewall (AI Security): * Тестирование промежуточного слоя (Guardrails) между пользователями и LLM. * Генерация тестовых промптов для проверки на уязвимости (prompt injection, jailbreak). * Анализ ответов моделей на предмет утечек конфиденциальных данных из RAG-контекстов. Защита персональных данных: * Участие в задачах по обезличиванию и псевдонимизации данных (маскирование, декомпозиция). * Помощь в аудите цепочек обработки запросов на соответствие требованиям 152-ФЗ. Мониторинг и документирование: * Анализ алертов от SOC, помощь в расследовании инцидентов ИБ. * Актуализация технической документации: рисование схем потоков данных, ведение реестров конфигураций. * Помощь в проверке резервных копий и планировании обновлений СЗИ. Требования * Образование: Студент старших курсов или недавний выпускник (Информационная безопасность, ИТ, Прикладная математика, Computer Science). * Сети: Уверенное понимание модели OSI и стека TCP/IP, базовое понимание принципов маршрутизации. * AI-бэкграунд: Понимание базовых принципов работы LLM (что такое промпт, контекст, RAG, галлюцинации). Интерес к теме AI Security. * Законодательство: Базовое представление о том, что такое персональные данные и 152-ФЗ (или высокая готовность быстро в этом разобраться). * Soft skills: Внимательность к деталям, аналитический склад ума, умение гуглить и читать техническую документацию на английском языке. ### ### Будет преимуществом * Базовые навыки скриптинга на Python (написание простых парсеров, скриптов для автоматизации рутины). * Опыт работы с open-source LLM или инструментами класса guardrails (LiteLLM, NeMo Guardrails). * Участие в CTF-соревнованиях, хакатонах или наличие pet-проектов на стыке ИБ и AI. * Понимание методологий оценки уязвимостей (CVSS). * Инструментальное владение AI для решения рабочих и учебных задач. Условия * Современный офис в д. Аносино, ул. Университетская, вл. 11 (есть трансфер от м. 1905 года); * Льготные ипотечные условия кредитования; * Бесплатная подписка СберПрайм+, скидки на продукты компаний-партнеров: Okko, Сбер Маркет, Мега Маркет, Самокат, Еаптека и другие; * ДМС с первого дня и скидки на страхование для близких; * Корпоративная пенсионная программа; * Детский отдых и подарки за счет Компании; * Обучение за счет Компании: онлайн курсы, неограниченный доступ к библиотеке и обучение на базе Корпоративного университета, тренинги, митапы и возможность получить новую квалификацию.

Location: Bulgaria, Poland Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers. Project Tech Stack .NET Core (6, 8, or later) and .NET Framework #MS SQL Server (T-SQL) Angular (preferably v18+) / TypeScript Azure What You’ll Do Play a key role in modernizing core systems using the latest .NET and Angular technologies Design and develop backend microservices and RESTful API Write efficient and optimized SQL stored procedures and functions (T-SQL) and collaborate on data-driven decision Help define and implement scalable, service-oriented, and cloud-friendly architecture Deliver clean, high-quality, and performant code aligned with cloud best practice Support, refactor, and enhance components of existing applications as needed Collaborate with cross-functional teams to estimate, plan, and deliver new features Follow product architecture guidelines to ensure maintainability and performance Stay up to date with advancements in .NET and web technologies What You Bring Bachelor’s degree in Computer Science or related field 5+ years of professional experience with .NET / C# Good knowledge of MS SQL Server and relational database design Hands-on experience building and consuming REST API's Familiarity with microservices and clean architecture patterns Practical experience with Microsoft Azure Experience with Angular (preferably v18+) Detail-oriented, self-motivated, and comfortable in a dynamic, fast-paced environment English Level Upper-intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and merchants every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s (& Doordash’s) growth at scale. We’re looking for a Staff Software Engineer to join our Event Streaming Systems team. This is a hybrid role. In this role, you’ll provide technical leadership for the event streaming infrastructure that powers business-critical workflows across Deliveroo, DoorDash and Wolt. You’ll help define the long-term direction of our messaging and streaming platforms, lead high-impact technical initiatives across teams, and raise the reliability, scalability and operational excellence bar for Tier-0 infrastructure. What You’ll Be Doing You’ll be joining the Event Streaming Systems team within the broader Storage organisation. The team builds and operates highly reliable, scalable and efficient event streaming infrastructure, including Kafka, Event Streaming abstractions (internally called EventBus), messaging platform capabilities, and future streaming technologies. The team also partners closely with Database Reliability, Storage, SRE, Data Platform and Core Infrastructure teams to ensure our most critical data and messaging systems remain reliable, operable and cost-efficient at global scale. These systems support Tier-0 workflows and are foundational to how engineering teams build reliable, event-driven products at scale. Here’s what your day-to-day might look like: Define and drive the technical vision and roadmap for our event streaming and messaging platforms, balancing reliability, scalability, cost, operability and developer experience. Lead team-level and cross-team initiatives for Kafka, EventBus and related streaming infrastructure, from ambiguous problem definition through architecture, delivery, rollout and adoption. Act as a trusted technical advisor for Kafka, messaging, storage-adjacent and DBRE-related platform decisions across Deliveroo, DoorDash and Wolt. Design durable, extensible systems and platform capabilities that can be leveraged by other engineers and teams, reducing duplicated effort and operational risk. Lead the resolution of complex distributed systems problems, including reliability incidents, performance bottlenecks, capacity constraints, data-safety risks and production-operability gaps. Raise the operational excellence bar for Tier-0 infrastructure through observability, automation, incident response, runbooks, operational readiness and continuous improvement. Proactively build alignment with partner teams, including EventBus, Storage, DBRE, SRE, Data Platform and Core Infrastructure, shaping joint goals and mitigating cross-org delivery risks. Mentor and grow engineers through technical guidance, design, feedback, code review, incident review facilitation and knowledge-sharing across the engineering community. Evaluate emerging streaming, storage and automation technologies, including AI-enabled operational tooling where appropriate, and champion pragmatic adoption where they can materially improve quality, velocity or efficiency. What You’ll Need to Thrive Our ideal candidate will bring deep expertise in several of these areas and the judgment to lead others through ambiguity: Significant experience building, operating and evolving distributed systems in production, ideally for platform or infrastructure teams supporting critical workloads. Deep hands-on experience with Kafka or comparable event streaming systems as a platform, infrastructure service or business-critical production dependency. Strong technical leadership skills, with a track record of defining technical direction, shaping roadmaps and leading multi-engineer or cross-team initiatives. Ability to make and own technical decisions in ambiguous situations, using data, operational signals, customer needs and long-term system health to guide tradeoffs. Strong coding ability in Java, Go, Python or similar languages, with a focus on reliable, maintainable, observable and scalable production systems. Experience improving production reliability through automation, observability, capacity management, incident response, operational readiness and sustainable on-call practices. Strong distributed systems fundamentals, including Linux, networking, storage, JVM-based systems, fault tolerance, backpressure, capacity planning and performance tuning. A force-multiplier mindset: you create leverage through reusable technical foundations, clear documentation, strong engineering practices, mentoring and removing single points of failure. Strong communication and stakeholder management skills, with the ability to influence platform, infrastructure, product and reliability teams without relying on authority. Nice to have Experience contributing to Kafka or related open source distributed systems. Experience with Redpanda, WarpStream, AutoMQ, Pulsar or similar streaming technologies. Experience with JVM tuning, diskless streaming architectures or multi-region event streaming platforms. Experience operating Tier-0 infrastructure at large scale, including incident leadership and post-incident improvement programs. Experience with database reliability, storage systems, data platforms or DBRE practices in addition to event streaming. Experience using automation or AI-assisted operational tooling to improve reliability, developer experience or incident response quality. Why Join Us? At Deliveroo (Doordash), you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale. Work on complex, always-on infrastructure that impacts millions every day. 🌱 See your impact, fast. Shape the direction of foundational platforms used by teams across Deliveroo, DoorDash and Wolt. 🧠 Grow through challenge and ownership. Lead ambiguous, high-impact technical problems with strong support from peers and leaders. 🌎 A culture built for builders. High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create. Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine. Our interview process typically includes 3–4 stages. Explore our Engineering Interview Guide to help you feel confident at each stage. Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale and ambition. Depending on your role, you may collaborate with teammates, systems and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: London, United Kingdom Workplace: remote We are looking for a Lead Applied Researcher — Pricing to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a feedback-driven decision system , balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a unique bid-based pricing model , where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics. Key Responsibilities Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling Frame pricing as a decision system under uncertainty and delayed feedback Develop, test, and deploy real-time pricing algorithms Design and analyze A/B experiments to evaluate pricing impact Productionize models in collaboration with engineering, ensuring scalability and robustness Monitor system performance, including stability, feedback effects, and long-term behavior Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches) Skills, Knowledge and Expertise 3+ years of experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems Strong background in statistics, optimization, and causal inference Proven ability to move from problem formulation to production-grade solutions Proficiency in Python, SQL, and experience with production ML systems Nice to Have Experience with economic modeling (elasticity, auctions, policy design) Familiarity with control systems, RL, or online optimization Experience working with real-time, high-load systems Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Lead Applied Researcher — Pricing to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a feedback-driven decision system , balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a unique bid-based pricing model , where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics. Key Responsibilities Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling Frame pricing as a decision system under uncertainty and delayed feedback Develop, test, and deploy real-time pricing algorithms Design and analyze A/B experiments to evaluate pricing impact Productionize models in collaboration with engineering, ensuring scalability and robustness Monitor system performance, including stability, feedback effects, and long-term behavior Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches) Skills, Knowledge and Expertise 3+ years of experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems Strong background in statistics, optimization, and causal inference Proven ability to move from problem formulation to production-grade solutions Proficiency in Python, SQL, and experience with production ML systems Nice to Have Experience with economic modeling (elasticity, auctions, policy design) Familiarity with control systems, RL, or online optimization Experience working with real-time, high-load systems Why join us Help us challenge injustice by creating fair choices for millions of people across in 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 80 200 gross Final benefits may vary depending on the location.

Location: Москва Наша команда работает над созданием аналитической платформы для управления эффективностью организации. Данное решение позволит формировать стратегию и ставить цели, планировать, прогнозировать и контролировать исполнение планов, рассчитывать премии сотрудников. Решение предназначено для более 10 тысяч пользователей, содержит сотни сервисов и десятки терабайт данных. Мы разрабатываем ядро аналитической платформы – общие технологические сервисы для разработчиков и low/no-code инструменты для аналитиков в части реализации бизнес-логики. **Целевой технологический стек:** React, Java, Python, JavaScript, ClickHouse, GreenPlum, Spark, PostgreSQL, k8s, Apache SuperSet, а также ряд собственных готовых решений Сбера. Обязанности ### **Задачи:** * брать на себя ответственность за: \- достижение бизнес и ИТ целей продукта \- технологическую составляющую продукта и его развитие \- техническое состояние, надежность и стабильность работы систем * разработка и исполнение ИТ стратегии развития продукта * повышение эффективности процессов разработки, тестирования, внедрения и сопровождения * прототипирование решений и подходов * планирование и контроль достижения целей * выстраивание взаимодействия с кросс-командами, выявление и устранение проектных и кросс-проектных ИТ рисков * коммуникация с командами и формирование видения целевой архитектуры * cинхронизация команд в части подходов, видения и стандартов проектирования и разработки * выявление ИТ рисков и организация мероприятий по их митигации * управление техническим долгом * подбор, развитие компетенции сотрудников, управление их мотивацией и карьерными треками. Требования ### **Мы ожидаем:** * опыт разработки или внедрения ПО от 3х лет в роли архитектора или руководителя команды в условиях взаимодействия с несколькими смежными командами * опыт разработки систем бюджетирования, планирования или бизнес-анализа * опыт работы с классическими BI-системами (Tableau, QlikView, SAP BW, Hyperion, Cognos) или open-source решениями (Superset) или российскими BI-решениями * опыт проектирования, построения и внедрения информационно-аналитических систем, ETL, DWH и BI решений * опыт руководства командой от 20 чел * глубокое понимание архитектуры корпоративных приложений, архитектурных паттернов и концепций * понимание принципов производственного процесса выпуска ПО (CI/CD) * понимание принципов построения микросервисной архитектуры, механизмов обеспечения надежности и повышения производительности ИТ-решений. Условия ### **Мы предлагаем:** * конкурентная заработная плата: оклад + бонусы * масштабные и интересные задачи в agile команде * ДМС для сотрудников и скидки на медицинскую страховку для родственников * бесплатный тренажерный зал и спортивные групповые занятия * дисконт-программы от компаний партнеров: фитнес, страхование, туризм * обучение и тренинги * профессиональный и позитивный коллектив.

Location: Hamburg Workplace: Hybrid adjoe builds the technologies behind mobile apps growth and monetization. With our core product Playtime Arcade, we've become the global leader in rewarded advertising, an ad unit built on a simple premise: users earn real in-app rewards for engaging with new apps. The result is one of the most effective value exchanges in adtech, connecting advertisers and publishers with over 770 million users annually.   Architecting the sub-millisecond decision engine that powers 200 million daily ad interactions   The Demand Core team and backend platform squads build the foundational infrastructure that determines which of our thousands of active advertising campaigns are relevant to a user the moment they open Playtime. At our scale, system latency is a business failure: downtime means advertisers stop spending, users stop earning rewards, and publisher revenue stalls. As a Staff Backend Developer, you will own the architectural integrity, reliability, and long-term evolution of the distributed systems that power these decisions 200 million times every day across multiple teams. Go microservices load the active ad campaign catalog into memory, evaluating 40+ targeting constraints and 30+ real-time signals like geo, fraud status, budget caps, to rank potential user performance in milliseconds. Beyond individual services, you will define architectural patterns across the entire ad interaction chain: high-throughput processing of clicks, views, MMP postbacks from Adjust and AppsFlyer, and reward-triggering in-app events. You will govern our hybrid messaging architecture using SNS/SQS and Kafka, standardize backend data patterns across DynamoDB, relational, and analytical data stores, and ensure our core ad scoring pipelines remain resilient under massive load.   Your Mission & Who We Are Looking For:   - Production Golang Systems & Architecture Mastery: You bring extensive backend development experience (7+ years, with deep production Go expertise in distributed environments). You will define service boundaries, concurrency models, and runtime optimizations for our +99% Go microservice architecture, scaling the platform reliably beyond hundreds of millions of monthly active users. - High-Throughput Event Streaming & Architecture Patterns: You have deep experience architecting and standardizing asynchronous microservice communication using event backbones like Kafka, SQS/SNS, and Kinesis. You will establish org-wide streaming standards, schema evolution, and CDC patterns to process billions of daily API events and aggregate them into our data lake for sub-second querying. - Large-Scale Data Architecture & Platform Optimization: You understand database internals, distributed storage trade-offs, and low-level web standards. You will standardize data patterns (sharding, replication, DR) across hundreds of terabytes in DynamoDB, MySQL, Druid, and Athena, while leading high-stakes, zero-downtime database migrations and deprecations. - Data Science & Algorithmic Integration at Scale: You quickly grasp complex technical topics, distributed systems trade-offs, and applied mathematics. You will partner with our Data Science team to architect the runtime infrastructure that serves predictive models and machine learning algorithms directly within our sub-millisecond real-time ad targeting engine. - Technical Leadership & Organizational Leverage: You communicate fluently and precisely in spoken and written English. You drive alignment across squads through RFCs and Architecture Decision Records (ADRs), define org-level SLIs/SLOs, sponsor major technical migrations, and mentor Senior engineers across an international engineering team. - Plus: Cloud Resilience & Tooling: Hands-on experience with continuous profiling (e.g., Pyroscope, goroutine dumps), chaos engineering drills, and infrastructure automation using Terraform, Kubernetes, or AWS cloud networking. ‌ 🌎 We welcome applications from talent worldwide and provide relocation support to Hamburg, Germany for those ready to join our team.   What’s in It for You?   At adjoe, you’re not here to just close JIRA tickets, you’re shaping the architectural foundation behind one of the most impactful platforms in adtech. The systems and patterns you design will reach hundreds of millions of users and power billions of decisions every day.   - Go Big. Own the technical direction and platform architecture with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, establish golden paths that unlock engineering speed, and keep momentum. - Be Direct. Solve complex architectural bottlenecks openly and drive alignment across cross-functional teams. - Thrive Together. Grow with and elevate a diverse, global team of engineers from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, solve hard computer science challenges, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

• разрабатывать и запускать CRM-кампании (Email, Push, SMS, In-App); • сегментировать клиентскую базу и строить персонализированные коммуникации;

Location: Remote Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenMusic is a consumer music app where music is the core product: a place to listen, create, remix and share. The team is small, agent-first and sits apart from the main org, with very fast CI, so ideas often ship the same or next day. Today, one engineer runs the whole iOS app alone. We’re looking for a Mobile Engineer to own ElevenMusic across iOS and Android, and to make mobile a driver of the product rather than a downstream port of web features. You’ll build for musicians and creatives, think in systems as well as screens, and work with high autonomy and a high bar for taste. Requirements - Shipped a well-designed, production mobile app that real users love, and can show us what you owned. - Strong systems thinking across mobile and backend. We’re framework-agnostic (Swift UI or Kotlin Jetpack Compose), but expect you to work across iOS and Android. - Exceptional product taste and a clear view on what makes a mobile experience great. - Highly self-directed: you turn loose directions into shipped work and own the outcome. Bonus: musical interest or intuition. Open-source or GitHub contributions. Location This role is remote-first, so it can be executed from anywhere in Europe and the US East Coast, with the ability to operate in GMT-5 to GMT+1 timezones required. If you prefer, you can work from our offices in London, New York, Warsaw, and Amsterdam. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Almaty, Kazakhstan Workplace: onsite We’re scaling our Strategy & Planning function and looking for a Project Manager to be the operational engine of our global Ride-Hailing division. You’ll own the leadership business rhythm, drive high-impact cross-functional projects, and use AI tools to change how we track and report on strategic work. It’s a highly visible role for someone who thrives on structure, senior stakeholder management, and multi-market complexity. Key Responsibilities Cross-Functional Goals Management: Drive the alignment of cross-functional goals - ensuring clear ownership, unblocking dependencies, and keeping the leadership team informed of risks AI-Driven Project Management and Reporting: Champion and implement modern AI tools to automate project tracking and optimize reporting Drive Strategic Execution: Lead high-stakes, cross-functional projects in Mobility by building high-performing project squads and managing senior stakeholder relationships Architect the Business Rhythm: Design, optimize, and own the operational cadence (scope, frequency, and agenda) for the Ride-Hailing division, ensuring seamless alignment with corporate cross-functions (Legal, Government Relations, Finance, etc.). End-to-End Governance: Facilitate critical leadership meetings - managing everything from strategic agenda-setting and pre-read preparation to crisp execution and strict accountability for follow-up actions Performance & Portfolio Tracking: Establish and manage the framework for tracking key initiatives, monitoring milestones, and proactively escalating bottlenecks before they impact delivery. Skills, Knowledge & Expertise 5+ years of experience in project management, PMO, or business operations within a fast-paced tech company. Exceptional stakeholder management skills , with a proven ability to influence diverse, cross-functional, and multicultural teams across multiple time zones. Strong operational rigor - a track record of running high-density meetings, driving consensus among senior leaders, and translating complex discussions into structured action items. Advanced proficiency with AI/automation tools for project management and reporting. Industry edge (Strong Plus): Direct experience in Ride-Hailing, Delivery, or a dynamic Tech company, particularly within multi-market or regional operations. Fluent English Why Join Us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior Systems Analyst to join Storefront Core, the team building inDrive’s marketplace backend for grocery and restaurant partners. You will own the specifications that our AI pipeline turns into services, with people approving at defined gates. Key Responsibilities Turn partner and customer needs into traceable requirements and stories with Given/When/Then acceptance criteria and edge cases Model the system: state machines (cart, order, payment, refund), domain models, and sequence diagrams Define API contracts and event schemas (OpenAPI, AsyncAPI) and specify partner and payment integrations Specify failure and concurrency behaviour (retries, duplicates, timeouts), and NFRs with concrete numbers Shape service boundaries and data ownership with architects, recorded as ADRs Write specs as machine-readable inputs for AI agents and review their output against intent Work with QA and analytics on test scenarios, events, and KPIs Skills, Knowledge and Expertise 5+ years as a system analyst in e-commerce, marketplace, or grocery Strong requirements and modelling skills (UML/BPMN, state machines, domain models) Solid backend understanding: REST and event-driven systems, API design, idempotency, eventual consistency Confident SQL to verify data yourself Hands-on experience with AI assistants and awareness of their failure modes Clear written English and comfort challenging stakeholders with evidence Nice to have Partner integrations and payments (PCI DSS) Spec-driven or AI-assisted development: prompts, evals, agent instructions Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 70700 EUR gross Final benefits may vary depending on the location.

Location: Remote - EMEA, Remote - NA PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience. PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure. What's the job to be done? Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems. Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings. Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria. Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms. Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies. Build tools, scripts, and automation that accelerate migrations and improve customer onboarding. Create educational content including documentation, guides, blog posts, workshops, and videos. Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform. These attributes best describe you… You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies. You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks. You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences. You're self-motivated and can manage multiple engagements simultaneously with minimal oversight. You enjoy creating content and sharing knowledge through various formats. You're comfortable with occasional travel (less than 20%). What you will need 5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR 5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI) Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Strong understanding of database migration strategies and tooling Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis Ability to write scripts and tools in Python, Go, or JavaScript Experience creating technical content such as documentation, tutorials, or blog posts What else will help you be successful Experience with AWS Database Migration Service (DMS) or logical replication tools Knowledge of Vitess, database sharding, or distributed database systems Familiarity with Kubernetes and cloud-native architectures Experience with infrastructure-as-code tools like Terraform or CloudFormation Contributions to open-source projects or active participation in database communities Public speaking experience at conferences or meetups Why PlanetScale We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America. At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status. If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate! Total Compensation and Pay Transparency An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process. Base salary range: $160,000 - $250,000 USD

Расследование инцидентов ИБ, сбор артефактов, подготовка отчётности и рекомендаций по реагированию; Анализ журналов событий (ОС, СЗИ, сетевые устройства, прикладное ПО);

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are actively seeking a highly motivated and enthusiastic Workplace Experience Specialist to manage our offices across MENA. You will take care of the smooth running and general happiness of our offices and colleagues, with a ‘can-do’ attitude, always thinking two steps ahead. Passion and enthusiasm will be key, driving forward new processes and procedures as we continue to scale. What you’ll be doing: - Act as the office ambassador, ensuring a welcoming and well-functioning workplace for employees and visitors - Serve as the first point of contact for all Workplace Experience matters across MENA - Manage all aspects of Workplace operations inclusive of space management, in-office experience, health and safety, visitors, security, maintenance, vendor management and local and global events. - Plan and execute employee engagement events that foster community, culture, and well-being. - Ensure key stakeholders are kept well informed of all Workplace operations - Collaborate on a daily basis with our landlords to ensure and provide a gold working experience to all our employees - Drive strategic change in region for the Workplace management area to ensure operational excellence - Report on KPIs and SLAs - Budget management for all sites - Operate in line with all CKO Procurement policies - Manage third party vendors, ensuring SLAs and KPIs are developed and regularly reviewed. - Ensure we are legally compliant for all matters concerning health, safety and security in the region. - Collaborate with the wider Workplace team on global initiatives and strategic projects. - Administrator of the Workplace Service Desk, ensuring globally set SLAs are met by team. - The role is based in Dubai and requires a minimum of 3 days in-office presence About you: - Demonstrable experience as a Workplace/Facilities management professional in a fast-paced, global start-up environment #athletemindset - Proven experience managing multi-site building operations cross borders - Solid understanding of building compliance and relevant legislation - Intermediate proficiency with MS Office, Excel, Outlook and Google Apps - Great interpersonal skills and ability to interact and communicate with influence #talkstraight - Proactive and solutions focused with a #customer mind to create the best experience possible - Attention to detail and strong organizational skills to #betheowner on your daily tasks and projects - Strong vendor / contract management and negotiation skills to help our business to #runlean - Ability to handle administrative details independently while exercising good judgment in keeping team members and stakeholders informed - Hands-on, always ready to roll up your sleeves and go above and beyond for our #oneteam Excellent written and communication skills Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Kitui About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. As Team Lead for the Kitui LLS Project, you will lead the call center team that carries out outbound follow-up with recipients, by phone and through in-person field visits across Kitui County. You will own the team’s performance against its KPIs, keep call and field-visit quality high, and make sure every recipient is heard, respected, and supported. You will coach and support agents, handle escalated and sensitive cases, decide when a case needs an in-person visit, and keep the team’s reporting accurate and current. You will work closely with the Call Center Manager and field colleagues, and you are expected to model GiveDirectly’s values and uphold its data integrity and ethical standards The role is Based in Kitui, with regular field visits across Kitui County to support in-person monitoring, coaching, and follow-up. Responsibilities: (A) Performance Management Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up outcomes. Lead weekly team huddles covering performance trends, blockers, and updates Own team-level KPIs (Agent Utilization, Speed of Cash, Positive Recipient Experience, and any additional KPIs defined by the Call Center Manager) Manage Performance Improvement Plans (PIPs) end-to-end, including documentation and follow-through (B) Quality Assurance Review a minimum of 4 recorded or side-by-side outbound calls per agent per week against the team's QA rubric Periodically accompany agents on in-person field visits in Kitui to assess the quality of in-person follow-up and eligibility determination Score calls and field visits consistently, and document QA feedback in an auditable format Identify recurring quality gaps and design targeted coaching or refresher training to address them Calibrate QA scoring periodically with the Call Center Manager or peer Team Leads to ensure consistency across teams Track QA score trends over time per agent and flag agents needing additional support before performance drops significantly (C) People Management Conduct at least 30 minutes of coaching per agent per week, grounded in specific call or case examples, separate from performance review and focused on skill growth Support onboarding and integration of any new agents joining the team Manage team attendance and leave planning, ensuring adequate coverage across remote and field days Identify and act on opportunities for morale-building (for example recognition, team check-ins, and addressing burnout risk given the mix of remote and field demands) Maintain healthy team dynamics through proactive conflict resolution Recognize and reinforce both individual and team wins, not just performance gaps Act as the first point of support for agent wellbeing concerns, escalating to the Call Center Manager or People team where appropriate Support agents' growth conversations, even where no formal progression path currently exists, by identifying stretch opportunities within the role (D) Agent Support & Escalations Provide real-time floor support for outbound call queries Handle escalated cases, including deciding whether a recipient needs an in-person visit (for example unreachable recipients, disputed eligibility, or adverse events) Track and follow through on any case handed off from phone-based follow-up to field visit in Kitui During field visits, directly observe and coach agents on in-person follow-up quality Host donors, partners, and leadership during their visits to the Kitui field sites Build and maintain working relationships with internal teams and external stakeholders, including field colleagues and partners, and keep them informed of team progress, risks, and escalations (E) Reporting, Systems & Administration Plan and manage weekly rosters for the team, factoring in the mostly remote structure and scheduled field visit days Generate real-time performance reports using Salesforce, Call Center Studio, and Tableau dashboards Keep trackers (QA logs, coaching logs, case escalations, attendance) accurate and current Proactively flag systemic issues and recommend adjustments Deliver monthly or quarterly refresher trainings on new protocols, products, or system updates Document coaching sessions and PIPs consistently and in an auditable format Key Competencies and Attributes Bachelor's degree in social sciences, development studies, community development, public health, or a related field. At least 3 years of experience in a call center or customer support environment, including at least 1 year leading, supervising, or coaching a team of agents Experience in call center work, quality assurance, including scoring calls against a rubric and giving performance feedback Experience in nonprofit, humanitarian, or development work, or with in-person field follow-up, is an added advantage Knowledge of Salesforce, CommCare, Call Center Studio, SMS Leopard, Tableau, bulk messaging, and AI Assistant tools is an added advantage. Excellent interpersonal, coaching, and conflict-management skills Sound judgment on when a case needs escalation from phone to field Willingness to travel regularly to field sites across Kitui County, including remote areas Strong organizational skills, especially managing a remote-first team Ability to maintain confidentiality on sensitive recipient cases Genuine people-first instinct, able to balance metrics-driven management with team morale and wellbeing Fluency in the Kamba language is a MUST . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!