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Location: New York, NY, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box Consulting is a fast growing team helping customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. Your proven ability to work creatively and analytically on complex, multi phase engagements with the most strategic of customers will help you build, manage, and scale your team in a highly engaged environment.  Excellent communication, leadership, and management skills enable you to grow the team's professional development while staying highly engaged with customers - an opportunity for your team to learn the depth of your delivery expertise on the job. Box is growing fast. Real fast. Every business in the world is looking to modernize the way they work. As the leader in intelligent content management, Box is the only company that can help enterprises transform how people work together.  Your years of experience with project management and business process design, combined with expert knowledge of internal processes and related systems, empower you to be an influential leader within Box Consulting and more broadly across all of Box. WHAT YOU’LL DO Lead a portfolio of client facing projects with public sector customers from initiation through closeout, using predictive, Agile, or hybrid approaches as appropriate to the engagement. You will work cross-functionally alongside a team of other individual contributors part of the Box Consulting organization (including: technical consultants, solutions architects, education and change management resources) Establish project objectives, scope, deliverables, success measures, and acceptance criteria in alignment with the Statement of Work (SOW) ensuring a successful delivery Manage project resource and budget allocation to ensure on time delivery of project deliverables, artifacts and scope associated with the implementation Provide status reports with utilization, financial, and project progress analysis on projects and activities Maintain active risk, issue, dependency, decision, and action management, escalating to Project Sponsor as required Identify changes to scope, requirements, assumptions, or timelines, and promptly communicate project impact and produce any necessary artifacts such as Change Orders . Engage Box account team and Solution Consultant based on identified backlog Aligns client strategic objectives with Box’s roadmap to drive expansion. Presents value pursued and realized to executive stakeholders Maintain project backlogs and make recommendations for prioritizing ongoing work and strategic initiatives Own and manage project operations in designated Project & Services Automation (PSA) tool, ensuring project plans, status, resourcing, financials, milestones, deliverables, and supporting documentation are accurate, current, and complete. Reconciliation of project records to be completed on monthly and quarterly basis to ensure projects are in proper standing Provide clear, timely project and portfolio reporting to customer stakeholders, Box Consulting leaders, and executive audiences Demonstrate competency in approved AI tools and automation, applying them thoughtfully to implementation Contribute to project management methodology, internal initiatives, and practice development by using AI to streamline productivity, accelerate analysis and reporting, and increase the consistency of project artifacts Manage project requirements and client expectations, navigate difficult conversations, and lead cross-functional teams Be the “true owner” of the project to BC executives and the wider BC org through multiple channels (All Hands, management meetings, email, Slack, etc). WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 4+ years of experience in consulting, project management, or the B2B SaaS industry Experience working with Public Sector customers, including federal or state and local government organizations preferred A customer-focused project leader who can work effectively with diverse stakeholders and adapt to different project environments A project leader who is able to “own the customer outcome” and can motivate a team of cross-functional consultants to truly Blow our Customer’s Minds Clearly communicates key project updates to internal and external stakeholders including Executive Leadership Ability to juggle multiple projects (~10) at time with a knack for staying organized and maintaining reliable project records and follow-through An efficiency driver who isn’t afraid to utilize AI to identify and apply approved AI tools and automation to reduce administrative effort, accelerate analysis and reporting, and improve the quality and consistency of project deliverables Able to assess project health, manage financial standing, and maintain scope and timeline alignment with contractual commitments such as an SOW or Change Order Comfortable leading projects using predictive, Agile, or hybrid methods, based on the project context Interested in applying approved AI tools and automation thoughtfully to reduce administrative effort and improve the quality and timeliness of project work Experienced power user of project management tools (e.g. Kantata, SmartSheet, MS Project, etc ), and related tools for communication and productivity (Slack, Google Calendar, etc) Preferred qualifications - Project Management Professional (PMP) certification, Certified Scrum Master (CSM), PRINCE2, PMI-CPMAI, Professional Scrum Master (PSM), or comparable project management or Agile certification Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-HYBRID Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $125,500 — $140,000 USD

Location: New York; New York, New York; New York City Metropolitan Area; Brooklyn, New York; Manhattan, New York; Yonkers, New york Workplace: remote We’re seeking an energetic Business Development Manager to join our growing team and help drive market expansion. This is a hunter-oriented role focused on developing pipeline, generating new opportunities, and engaging with mid-market and enterprise prospects. You’ll work closely with leadership but operate with autonomy — this hire is for someone who proactively finds and closes opportunities rather than waiting for direction. This role is ideal for candidates with experience selling services/solutions (consulting, technical services, technology partnerships) rather than strictly product sales, and who thrive in an active, travel-friendly environment. Responsibilities: Source and qualify new business opportunities in North America. Build and manage a client pipeline across multiple verticals. Proactively reach out to prospects via outbound (email, calls, social). Coordinate discovery & qualification conversations. Partner with leadership to close deals. Attend industry events, conferences, and client meetings (travel expected 30% of the time). What You Need to Succeed: 3-7 years of sales or BDM experience in consulting/services-led environments. Proven ability to prospect, engage, and qualify leads independently. Experience with selling technology services and managing negotiations with clients. Highly motivated, results-driven, and coachable. Comfortable working without detailed day-to-day supervision. Willing to travel for client meetings and events. About Provectus: Provectus is an Artificial Intelligence consultancy and solutions provider , helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing. We are recognized by industry analysts as a leading provider of AI solutions across key business domains. At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact. Why Join Us: High-impact role with direct visibility to leadership. Strong earning potential with performance-based bonuses. Opportunity to work with cutting-edge AI and cloud solutions. B2B contract model or full-time model. OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data. Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan.

Location: Philadelphia, Pennsylvania; Massachusetts; Maryland; Connecticut; Rhode Island; Delaware; New Jersey Workplace: remote We’re seeking an energetic Business Development Manager to join our growing team and help drive market expansion. This is a hunter-oriented role focused on developing pipeline, generating new opportunities, and engaging with mid-market and enterprise prospects. You’ll work closely with leadership but operate with autonomy — this hire is for someone who proactively finds and closes opportunities rather than waiting for direction. This role is ideal for candidates with experience selling services/solutions (consulting, technical services, technology partnerships) rather than strictly product sales, and who thrive in an active, travel-friendly environment. Responsibilities: Source and qualify new business opportunities in North America. Build and manage a client pipeline across multiple verticals. Proactively reach out to prospects via outbound (email, calls, social). Coordinate discovery & qualification conversations. Partner with leadership to close deals. Attend industry events, conferences, and client meetings (travel expected 40% of the time). What You Need to Succeed: 3-7 years of sales or BDM experience in consulting/services-led environments. Proven ability to prospect, engage, and qualify leads independently. Experience with selling technology services and managing negotiations with clients. Highly motivated, results-driven, and coachable. Comfortable working without detailed day-to-day supervision. Willing to travel for client meetings and events. About Provectus: Provectus is an Artificial Intelligence consultancy and solutions provider , helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services, Insurance, Healthcare & Life Sciences, Retail & CPG, Media & Entertainment, and Manufacturing. We are recognized by industry analysts as a leading provider of AI solutions across key business domains. At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact. Why Join Us: High-impact role with direct visibility to leadership. Strong earning potential with performance-based bonuses. Opportunity to work with cutting-edge AI and cloud solutions. B2B contract model or full-time model. OTE range $120k. The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data. Unlimited Vacation policy. Generous health, vision, and dental insurance. 401(K) matching plan.

Location: Dallas Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. This role sits within our Peoplefun studio. PeopleFun is an award-winning creator of mobile games for players across the globe. We are a Dallas-based game studio founded and maintained by game industry veterans, where game developers thrive on collaboration, creativity, teamwork and fun. Our games are played by over 25 million players each month, and we have a number of exciting mid-core and casual games in development. Our mission is twofold: excellence in creativity and data-driven product innovation, and to be a best-in-class workplace providing unique opportunities to learn and exercise curiosity. Role Overview PeopleFun Games is looking for a Lead Data Analyst to own analytics for our New Games division, which rapidly prototypes and market-tests multiple game concepts. This is an individual contributor role with influence across multiple titles and the authority to set analytical standards and priorities for the team. You’ll partner with Product, Engineering, and Marketing leadership to turn complex data into clear recommendations that shape product direction in an AI-forward environment. We launch and sunset multiple games every few weeks. You’ll thrive here if you’re energized by speed, comfortable making decisions with incomplete data, and able to build analytical foundations that hold up as the portfolio constantly changes. Key Responsibilities Support rapid decision-making: Define and uphold best practices for interpreting data so teams can reach confident conclusions quickly to iterate on each game. Design experiments: Partner with Product and Marketing to design A/B tests with clear hypotheses, metrics, and guardrails. Own dashboards and reporting: Build and maintain scalable Looker dashboards that give Product and Marketing actionable insight into core game KPIs such as retention, monetization, gameplay engagement, and user acquisition performance. Govern AI-assisted analysis: Define and uphold quality standards for analyses and visualizations that non-analytical teammates produce with AI tools. Review outputs for correctness and sound interpretation, without becoming a bottleneck. Engineer data context and skills for AI: Improve the semantic layer and question-to-source routing that our AI tools rely on, and measure their accuracy so trust in AI-generated insights stays high. Build and test reusable AI skills that help teammates speed up data work. Safeguard data quality: Work with engineering to validate tracking and data pipelines, and investigate and resolve discrepancies that affect reporting. Balance consistency with new-game needs: Keep New Games analytics aligned with established metrics and definitions from our mature titles wherever possible, and make deliberate, documented choices where new concepts need something different. Skills Required: 6+ years analytics experience, including time in product or games analytics Expert-level SQL and Looker skills Deep experience designing and analyzing experiments (A/B, sequential, multivariate) Experience with semantic layers and writing context or reusable skills for AI tools, and a practical understanding of where AI analytics tools succeed and fail Comfort turning ambiguous business problems into structured analytical frameworks Experience partnering with Data Engineering to shape scalable data infrastructure and validate data quality Track record of influencing product and marketing decisions with senior stakeholders Ability to work from our Dallas office in a hybrid arrangement. Reasonable relocation support is available for qualified candidates in the United States that are open to relocating to Dallas. Preferred Skills: Background in mobile or free-to-play games, with a genuine passion for games and player experience Familiarity with mobile advertising and user acquisition data BigQuery Python or other scripting languages Working at Tripledot Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year. Financial: Generous 401k match, discretionary bonuses, and competitive salaries. Health & Wellness: Comprehensive Medical, Dental, and Vision coverage. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand. Continuous Professional Development: Propel your career with continuous opportunities for professional development. Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture. Regular company events: Yearly on-site events that celebrate our achievements and our team spirit. The anticipated base salary range for this role is USD $135,000–$175,000. Compensation decisions are made based on the unique qualifications, experience and circumstances of each candidate. Actual compensation is determined based on a variety of factors, including, but not limited to an individual's skills, experience, education, training, licenses and certifications (where applicable), as well as business and organizational needs. The final compensation package will be based on the specific position offered in addition to a full range of medical and other benefits. Tripledot Studios is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. As part of our interview process, we may use AI-enabled tools to assist with note-taking and summarizing conversations. These tools are used only to support our recruiters and interviewers. They are not used to screen applications or make hiring decisions. All candidate evaluations and hiring decisions are made by people. This opening is for an existing vacancy. All legitimate Tripledot roles are only posted on our official careers page and LinkedIn and we do not conduct job interviews via messaging apps like WhatsApp, Telegram or others. We never ask for personal or financial information during interviews. Sensitive information is only ever requested after a formal written offer through official channels.  Any attempt to do so may be the result of a scam or phishing attack, and you should not engage. Our in-house recruitment team will only contact individuals through their official Company email addresses (tripledotstudios.com)

Location: USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. We are currently seeking a Senior Director of Chiller Sales, Engineering & Aftermarket, Data Centers. This role is a home office-based role with proximity to a hub Airport for travel purposes. (Preferred: Major Data Center Markets such as Northern Virginia, Dallas, Phoenix, Atlanta, Chicago, Silicon Valley, or Remote) Position Overview: The Senior Director, Chiller Sales, Engineering & Aftermarket is responsible for leading sales execution, engineering support, aftermarket operations, and business development activities for the company's data center cooling solutions business across North America. Reporting to the Vice President or Senior Vice President, this role supports the execution of commercial growth strategies, customer engagement initiatives, and organizational development efforts within the hyperscale, colocation, enterprise, and AI data center markets. The Senior Director will partner closely with executive leadership to implement strategic initiatives, strengthen customer relationships, and drive revenue growth while building a high-performing team focused on operational excellence and customer success. Essential Duties and Responsibilities: 1. Strategic Leadership Support the development and execution of business strategies and annual operating plans. Contribute to annual revenue, profitability and market growth objectives. Identify emerging opportunities within hyperscale, colocation, enterprise, and AI data center markets. Lead strategic planning and business expansion initiatives. Develop relationships with key customers and industry stakeholders. Monitor market trends, competitive activity, and technology developments. Lead all sales functions associated with data center cooling solutions. Achieve annual bookings, revenue, profitability, and market share objectives. Develop strategic account plans for major customers. Direct sales efforts involving: Hyperscale Operators, Colocation Providers, Cloud Service Providers, etc. Lead negotiations on major projects and strategic agreements. Improve sales effectiveness through process optimization, forecasting, and pipeline management. 2. Engineering & Technical Leadership: Lead customer-facing engineering and application support teams to ensure successful project execution and customer satisfaction. Develop and maintain strategic relationships throughout the mission-critical ecosystem. Represent the organization at major conferences, trade shows, and industry associations while enhancing brand awareness and customer engagement. Collaborate with Product Management by providing customer and market feedback to support future product development. Provide voice-of-customer feedback. Identify opportunities for product enhancement and innovation. 3. Project Management & Aftermarket: Direct and develop project management and aftermarket support functions to ensure operational excellence and customer success. Develop effective strategies to route products from factories to job-sites Create detailed aftermarket and parts programs that meet critical timing criteria Align with third -party technical support to provide seamless factor support 4. Data Center Market Development: Build and maintain relationships with key stakeholders across the data center ecosystem, including owners, consultants, contractors, and design firms. Build deep market intelligence with AI data centers, high density computing, liquid cooling, etc. Represent LG at major industry events. 5. Product and Technology Alignment: Partner with Product Management to define future product roadmaps. Influence development of new products Provide direct voice-of-customer feedback. Ensure products align with evolving data center standards. 6. Organizational Leadership Lead and develop a high-performing team while fostering collaboration across sales, engineering, product management, and operations. Coach and develop team members while supporting hiring and talent development activities. Support talent development and succession planning efforts within the organization. Foster collaboration across all functional groups. Promote a culture focused on accountability, innovation, and customer success. Key Qualifications 10+ years of HVAC, applied equipment or building systems experience 5+ years of leadership experience Bachelor's degree required; Mechanical Engineering preferred MBA preferred, not strongly preferred Experience leading regional or national sales teams Demonstrated success managing large customer accounts, business growth initiatives, and cross-functional teams. Strong background in chiller systems and applied HVAC solutions. Demonstrated success developing executive-level customer relationships. Knowledge of data center infrastructure, including: Direct data center industry experience. Experience selling to hyperscale customers. Experience supporting mission-critical facilities. Experience leading both sales and engineering functions. Experience with large-scale infrastructure projects. #LI-DB2 Recruiting Range $200,000 — $250,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Alpharetta, GA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Chiller Application Engineer The Opportunity LG Electronics is seeking a Chiller Application Engineer to support the selection, application, and technical sales of LG chillers and heat pumps across the U.S. market. This role serves as a technical expert for customers, consultants, representatives, and internal teams, ensuring equipment selections, system designs, and project applications align with customer requirements and LG product capabilities. Working closely with Sales, Product Management, Factory Engineering, Building Automation, and Service teams, the Chiller Application Engineer will support project execution, product line activities, technical documentation, and customer-facing engineering support. Why Join Our Team Join a growing chiller business and play a key role in bringing innovative cooling and heating solutions to customers across North America. You'll work on complex HVAC projects, collaborate with global engineering teams, and help shape the future of LG's commercial chiller and heat pump offerings. What You'll Do Provide application engineering support for LG chillers and heat pumps, including equipment selection, sizing, and performance analysis. Evaluate project requirements including loads, operating conditions, flow rates, pressure drop, sound requirements, electrical characteristics, and system configurations. Develop competitive equipment selections using approved LG software and engineering tools. Review chilled water, condenser water, heat pump, and hydronic system designs to ensure compatibility with LG equipment requirements. Support consulting engineers, contractors, owners, and sales teams with technical recommendations and application guidance. Interpret plans, specifications, codes, and project requirements to prepare submittals, technical responses, compliance matrices, and equipment schedules. Support building automation integration, including equipment controls, sequencing, BACnet/Modbus communications, and plant operation strategies. Collaborate with factory engineering, product management, and sales teams to address project-specific requirements and support product improvements. Capture customer feedback and market requirements to support product development and future product enhancements. Review and maintain technical documentation including engineering manuals, installation guides, application guides, catalogs, and product literature. Support product line activities including new product introductions, engineering changes, feature enhancements, and product lifecycle management. Develop and deliver technical training, presentations, webinars, and application guidance for customers, sales teams, representatives, and industry partners. Provide technical support during project handoff, installation, commissioning, and performance investigations. Analyze field issues and collaborate with service and factory engineering teams to identify root causes and drive resolution. Travel as needed to support customer meetings, jobsite reviews, training, and product-related activities. Job Requirements Bachelor's degree in Mechanical Engineering or a related engineering discipline. 3+ years of commercial HVAC experience in application engineering, consulting engineering, technical sales support, or chiller system engineering. Knowledge of refrigeration systems, heat transfer, hydronics, pumps, controls, and variable-speed HVAC equipment. Ability to interpret plans, specifications, piping diagrams, sequences of operation, and applicable HVAC codes and standards. Experience performing engineering calculations and applying technical concepts to commercial HVAC systems. Proficiency with Microsoft Excel, Word, PowerPoint, Adobe Acrobat, equipment selection software, and engineering documentation tools. Strong technical writing, presentation, problem-solving, and project management skills. Ability to manage multiple projects and collaborate effectively across cross-functional teams. Willingness to travel domestically and occasionally internationally. Preferred Qualifications Experience with air-cooled and water-cooled chillers, air-to-water heat pumps, centrifugal chillers, or inverter-driven compressor technologies. Experience with chiller plant design, sequencing, building automation systems, energy analysis, or life-cycle cost evaluations. Knowledge of ASHRAE, AHRI, and commercial HVAC industry standards. Experience supporting data centers, mission-critical facilities, healthcare, higher education, industrial, or large commercial projects. Experience working with manufacturer engineering teams, product development, technical training, or new product introductions. #LI-DB2 Recruiting Range $90,000 — $110,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Boston, MA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team Anthropic's Life Sciences team is building a world-class research group focused on making fundamental biological discoveries. The team combines cutting-edge AI with hands-on biological research, positioning Anthropic at the forefront of AI-accelerated scientific discovery. About the role We are hiring a Research Operations Lead to be the operational backbone of our team: the person who makes sure scientists can walk in every morning and get straight to science. You'll take on the operational systems we've started — procurement, inventory, safety, equipment, space — make them better, and scale them as the lab and its needs grow. We're hiring for trajectory as much as for what you've already done: the scope of this role will grow with the size of the team, and we want someone who's excited by that. This role is a rare opportunity to build the operational foundation of Anthropic's biology team and to grow with it. The systems you put in place will shape how a frontier AI company does experimental biology for years to come. If you're energized by high-ownership operational work in the service of ambitious science, we'd love to hear from you. Key responsibilities Own day-to-day operations end to end: ordering and inventory, equipment scheduling and upkeep, consumables, shipping and receiving, and general space organization Build on and extend the operational systems a growing group needs: procurement workflows, inventory and sample tracking, equipment maintenance and calibration schedules, onboarding and training, SOPs Manage facilities and space: coordinate buildouts, moves, and equipment installs; act as the primary interface to building management, contractors, and Anthropic's central Workplace and IT teams Own the operating budget: track spend against plan, run the capital equipment purchasing process, and partner with Finance on forecasting and reporting Manage vendor and supplier relationships: including contract research organizations: source and qualify vendors, negotiate quotes and service contracts, schedule preventive maintenance and field-service visits, and hold suppliers to their commitments Minimum qualifications Have managed the day-to-day operations of a life sciences lab — equipment, inventory, ordering, safety, space, and scheduling Have hands-on procurement and vendor management experience: sourcing suppliers, negotiating quotes and service contracts, and coordinating field-service and maintenance technicians Have tracked and managed an operating budget: purchase orders, invoices, spend-vs-plan, and capital requests Preferred qualifications Are the person everyone in your group already comes to when something is broken, missing, late, or unclear — and you like being that person Enjoy engaging with scientists on the science itself — you want to understand what's happening at the bench well enough to anticipate needs Are results-oriented and practical and pick up slack even when it goes outside your job description Enjoy a role that stretches from the hands-on to the strategic, and are comfortable when priorities shift quickly and feedback is direct Lab operations or lab management experience in a biotech, pharma, diagnostics, or life-sciences startup environment, including exposure to how those organizations build new functions and processes end to end A degree in the life sciences and prior research experience at the bench People-management experience: hiring, onboarding, and supervising operations or facilities staff Experience supporting a team through significant growth in headcount, footprint, or capability, including utilities, permitting, and equipment Familiarity with liquid-handling platforms, including their service, calibration, and consumable needs Experience selecting and administering inventory management, sample tracking, equipment scheduling, or ELN systems Capital equipment lifecycle management experience — evaluation, purchase, qualification (IQ/OQ/PQ), service contracts, and decommissioning Experience with regulated shipping and receiving of biological materials, including import/export, permits, and material transfer agreements Experience using AI tools for efficient team and process management (e.g., Claude Cowork) The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $210,000 — $260,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Ukraine Webinar Program & Marketing Coordinator Part-Time | Remote | Approximately 5–10 Hours per Week Talentuch is looking for a part-time Webinar Program & Marketing Coordinator to help us run our international HR Community webinar program. We organize approximately two webinars per month with international HR, recruitment, leadership, and business professionals. We are looking for an assertive executor : someone who likes order and clear processes, but when something does not go according to plan, takes more action instead of stopping. You are polite, but not passive. You are organized, but you do not hide behind processes. You respect people, but you are comfortable setting boundaries. You understand that an unanswered email is not a result. What This Role Is Really About Your main responsibility is to keep the webinar program moving forward. On paper, organizing webinars looks simple: Speaker confirmed → topic approved → content prepared → page published → webinar promoted → webinar held. In reality, things happen. A speaker confirms and then disappears. The speaker sends a poor-quality photo that cannot be used for promotion. The final topic is still missing five days before publication. A team member goes on vacation. The designer sends a visual that does not meet our standards. The webinar page has not been published on time. Someone says, “I thought another person was doing it.” Your job is not only to update the tracker or report that there is a problem. Your job is to notice what is blocking the result, take action, follow up, find alternatives, set clear expectations, and escalate when necessary. Your Main Responsibilities You will coordinate the webinar process from potential speaker engagement through webinar completion and post-webinar handoff. When you face resistance, delays, or problems, you take appropriate action instead of stopping. Your responsibilities will include: Communicating with potential and confirmed speakers in professional English and following up proactively through appropriate professional channels. Clearly communicating webinar rules, requirements, expectations, and deadlines, while setting professional boundaries when necessary. Coordinating webinar dates, preparation calls, and communication between speakers and internal team members. Collecting speaker biographies, headshots, titles, company information, LinkedIn profiles, and other required materials. Coordinating NDAs and other required documentation. Maintaining an accurate webinar tracker with clear statuses, deadlines, owners, and next actions. Ensuring outstanding tasks are completed on time and that the results meet expectations. Making sure the right information and materials are provided to the relevant team members on time.Identifying potential risks early and helping find alternative solutions when the original plan is not working.Providing clear and respectful feedback when corrections are needed. Escalating issues with clear context and suggested next steps. Supporting webinar preparation before the live event and coordinating the handoff to post-webinar content production. Who You Will Work With You will not be responsible for doing everything yourself. Webinar Program Owner – Violetta Responsible for overall direction, priorities, important speaker and topic approvals, reviewing the webinar pipeline, and making decisions when needed. You are expected to bring problems with context and possible solutions. Speaker Sourcer – Svitlana Responsible for identifying and sourcing potential webinar speakers. You will help move speakers through the process and coordinate communication and next steps. Content Marketer – Maria Responsible for webinar descriptions, promotional emails, LinkedIn posts, articles, landing page copy, and post-webinar content. You will make sure she receives complete information and knows the required timeline. SEO Specialist – Polina Website Specialist – Yaroslav Promotion Specialist – Maksym Your role is to keep the entire process connected and moving forward. This Role May Be a Good Fit for You If You are highly organized, proactive, and focused on results. You take ownership and make sure tasks are actually completed. You are persistent and comfortable following up or trying another communication channel when needed. You spot risks and problems early and take action without waiting for instructions. You communicate confidently and professionally in English, including with senior international professionals. You can clearly communicate expectations, deadlines, and feedback - even when the conversation is uncomfortable. You look for alternative solutions and know when to escalate an issue. You can independently manage several webinars at different stages. This Role Is Probably Not a Good Fit for You If You need detailed instructions for every next step. You are uncomfortable with persistent follow-ups or direct communication. You prefer to wait rather than take action when something gets stuck. You avoid difficult conversations, enforcing deadlines, or giving feedback. You focus only on completing your own task rather than the final result. You rely on your manager to keep your work moving forward. What Success Looks Like Success does not mean that nothing ever goes wrong. Things will go wrong. Success means that when you face resistance, delays, or problems, you take appropriate action instead of stopping. Workload and Compensation This is a remote, part-time position. The expected workload is approximately 5–10 hours per week, depending on the current webinar pipeline. We currently have a higher initial workload as we organize upcoming webinars. The regular webinar program includes approximately two webinars per month. Compensation: $7 per hour. How to Apply Please send us your CV and answer the following question: You are coordinating a webinar that needs to be published in five days. The speaker has not responded to two emails. You are still missing the final topic, biography, and a high-quality photo. The Content Marketer cannot finish the webinar page without this information. The Website Specialist needs time to publish the page. At the same time, the speaker previously asked to use the webinar primarily to promote their company’s services, which is not allowed under our webinar guidelines. What exactly would you do? Please describe your actions step by step. Salary: $5 – $7 / hour

Location: Remote - United Kingdom Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Senior Solutions Engineer on Twilio’s Digital Sales Communications team! About the job This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment. Twilio’s Senior Solutions Engineers are responsible for delivering the technical win and best product fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Responsibilities In this role, you’ll: Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders. Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. Take the initiative to identify and solve problems - both for the customer and within the organization as we grow. Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years of pre-sales experience selling complex, technical products or 3+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting. Excellent communicator and presenter able to gain audience confidence. An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution. Previous software development experience or working knowledge in one or more of the following areas: Backend (Java, C#, Node.js, Python, PHP) Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular) Experience building with REST APIs Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience. Desired: Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. Previous experience in Telecom, SIP, Contact Center, or Security is a plus. Experience with sales methodologies. Location This role will be remote AND based in the United Kingdom. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Dallas Workplace: Remote About the role We are looking for an Enterprise Account Executive in the Dallas territory to join our team and own the end to end sales process for all prospects and customers. As a Cybersecurity Account Executive at Cyberhaven, you are expected to have a go getter attitude and be a true brand ambassador driving many activities from prospecting and pitching to closing and negotiating deals.   What you’ll do - Establish professional productive relationships with new and existing assigned accounts. - Qualify, manage and support leads from marketing campaigns and sales opportunities, and progress opportunities through the Cyberhaven sales process. - Build a local franchise to own the market in your territory thru trusted partner relationships and strategic alliances. - Continuously build new pipeline and exceed assigned software and services growth goals. - Proactively seek new business opportunities in the market, as well as upsell and cross-sell of existing clients. - Contact potential clients through cold calls and emails, and present Cyberhaven’s unique DDR solution. - Identify client needs and suggest appropriate products and services. - Proactively plan, set critical milestones, assess, clarify and validate partners needs on an ongoing basis, to establish productive relationships. - Stay up-to-date with new products, services and pricing models. - Build long-term trusted relationships with clients and partners. Who you are - 8+ years industry experience selling Cybersecurity software in the Dallas area required; DLP strongly preferred. - True enterprise experience closing multiple $250,000 to $1,000,000 deals - Competitive, Self-starter, willing to work hard and own results. - Willing to ask questions, have a strong work ethic, are persistent, and coachable. - Lifelong learner – We approach our work with curiosity and an open mind, never settling for good enough. - You run towards challenges and will find a solution for the unsolvable. - High energy – We love what we do and bring our best selves to work each day. We seek to share our optimism and compassion with everyone around us. - Ability to understand technical concepts, possess enthusiasm for technology, and to articulate clearly to all levels of technical aptitude. - Ability to adapt quickly to a fast-paced environment. - Located in Dallas. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Remote, Europe; Remote, Ukraine Hi! We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services. We are currently looking for a Junior/Middle Email Marketing Manager to join our project Brainer , which is building a comprehensive online platform for measuring, training, and systematically developing human cognitive abilities. Brainer is a digital space for those who want to think faster, deeper, and more effectively. It brings together: brain quizzes; brain games; puzzles; courses and educational modules. What will be in your focus: Setting up and maintaining all transactional emails of the product. Building and optimizing automated flows: trial onboarding, conversion to subscription, upsell, retention, win-back. Working on growing the number of trials from the email channel. Launching and optimizing the warm-up flow. End-to-end localization of email communications for different markets. Writing email copy in English, preparing layouts, and coding emails. Running A/B tests and analyzing campaign performance. Analyzing competitors and looking for new ideas for the email channel. You are our perfect match if: You have at least 1 year of experience in email marketing at a B2C product company You understand the subscription product funnel: trial, conversion to subscription, retention, upsell. You have experience with at least one ESP (Customer.io, Braze, Klaviyo, Mailchimp, SendGrid, or similar). You have basic HTML email coding skills or work confidently with email builders (Stripo, BEE, MJML). You understand key email metrics: open rate, CTR, conversion, unsubscribe, spam complaints. Your English is at least Upper-Intermediate for writing emails. Nice to have: Experience with subscription products. Experience localizing email campaigns for multiple languages and markets. Understanding of deliverability basics: SPF, DKIM, DMARC, domain warm-up. Experience running A/B tests and analyzing their results. Basic data skills: Google Sheets, Amplitude, Looker Studio, or similar. Ability to work in Figma at the level of editing layouts. The stages you’ll go through: Stage 1. Pre-screen. Stage 2. Test task. Stage 3. Interview with the team. Stage 4. Final interview with the CEO. Stage 5. Job Offer. For comfortable work, we offer: Support for your self-realization and career growth: both vertical and horizontal development, opportunities to work across different niches, and compensation for external courses and conferences. Flexible working hours (you can start your workday anytime between 8:00 and 11:00 AM Kyiv time). An office in Kyiv, coworking spaces in Lviv and Warsaw, or the option to work remotely — the choice is yours. 28 working days of paid vacation per year, up to 30 days of sick leave with medical confirmation, plus all public holidays. Care for your health: medical insurance, a Mental Health program, and compensation for therapy sessions. Ukrainian Victory Support program and other meaningful social initiatives. Gifts for special occasions in your life and career. Quarterly team buildings (online or offline). Equipment compensation during blackouts. Maximum support in challenging life situations. If you’re driven by the challenge of building outstanding products, send us your CV — let’s get to know each other!

Location: 1 City Place Drive, Suite 285, Creve Coeur, MO 63141 Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on construction and design professionals. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team! The Commercial Insurance Senior Account Manager will be the primary client contact and will be expected to actively cultivate, improve and cement positive client relationships and use appropriate company resources in performing these functions. Accounts are small to middle-market accounts for architect & engineering clients. While the Senior Account Manager will work with new clients produced by others, the Senior Account Manager will not be expected to develop new business. This role offers the opportunity to take on Team Lead responsibilities, either upon hire based on experience or as a natural progression within the role. WHAT WE’RE LOOKING FOR: REQUIRED : Candidates with commercial property & casualty account management experience , preferably at least 5+ years. Candidates with strong communication skills who enjoy being a go-to resource, are adept at handling unique situations with creative problem solving to find solutions, and who thrive on providing great customer service to internal and external clients. Location: REQUIRED - This is a HYBRID role; qualified candidates must be able & willing to work 3 days a week in our St. Louis, MO (Creve Coeur) office. WHAT YOU’LL DO: The Senior Account Manager’s main function is to provide day‐to‐day client service, manage the renewal process for existing clients, and manage the intake and establishment of new clients. A detailed list of job duties include (but are not limited to): Handle day‐to‐day client issues and questions via phone or email including: Answer client questions and resolve client problems Process and follow up on cancellation notices by insurers to ensure accurate and timely resolution Appropriately document customer service transactions Handle changes in exposure and manage related endorsement and documentation process Forward contract reviews to appropriate resources Forward certificate of insurance requests to appropriate resource Issue Auto ID Cards as needed Create and update account information in the shared database Claims reporting Assist with processing of invoicing and order financing when appropriate Proactively manage the insurance renewal and new business process in accordance with EPIC’s timing standards. Pre‐complete insurance applications Send request for information to clients Follow‐up on collecting information Submit information to insurers Negotiate policy terms Obtain options from competing insurers as needed Prepare insurance proposal including analysis and comparison of options (if applicable) and present to client (mostly via phone or web) Prepare documentation including invoicing and confirmation of coverage Review and email policies to clients Use agency management system (Sagitta) as appropriate throughout the process Job Accountability Measures Customer satisfaction; retention Adherence to established procedures Timing and quality of service Technical accuracy; attention to detail Positive professional attitude; leadership Proactive problem‐solving Effective communication Personal development Avoidance of errors and omissions Meet or exceed agreed‐upon goals WHAT YOU’LL BRING: Full knowledge of Property & Casualty lines of coverage and services Recognize problems and respond appropriately Able to analyze situations logically in order to draw solid conclusions Demonstrate experience with Agency Management Systems, rating procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects Advanced knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word & Excel Strong attention to detail and time management abilities Strong ability to multi-task and assign priority Ability to work effectively and efficiently both with and without direct supervision Ability to work effectively and efficiently in a team environment as well as independently Strong interpersonal communication skills, both written and oral Education and/or Experience: High school diploma or G.E.D. equivalent required. College degree preferred. Five or more years' experience in mid-size brokerage working with commercial P&C accounts is strongly preferred Must have working knowledge of a variety of Microsoft Office computer software applications to include word processing, spreadsheets, database, and presentation software. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires teamwork, demonstrated poise, tact, and diplomacy. Certificates / Licenses: Property and Casualty Broker License COMPENSATION: Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data. This role may also be eligible for bonuses and a comprehensive benefits package. WHY EPIC: EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women’s Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We’re in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ . EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf . Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Hybrid

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11728 Project-Based Graphic Designer Independent Contractor – CPT-11728 Project-Based Graphic Designer/Marketing VA/Junior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a skilled, creative, and detail-oriented Graphic Designer to support retreat campaigns, branding, and other design requirements. The VA will create new visual assets, improve existing designs, and develop reusable Canva templates for the client’s current VA, Bright, to use for ongoing social media work. This is a project-based engagement starting with 10 hours, with the potential for additional projects and quarterly engagements based on business needs. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Retreat Promotional Materials: Create social banners, promotional flyers, posters, and event graphics. Refresh website visuals, images, and VIP page assets to achieve a polished, professional, and premium look. Social Media Banners: Update and design banners for YouTube, LinkedIn, and Facebook while maintaining consistent branding. Branding Assets and Logos: Refresh existing branding materials and logos in Canva. Social Media Templates: Improve Instagram and Facebook graphic templates for Bright’s ongoing use. Lead Magnet Designs: Refresh existing lead magnet designs, covers, and layouts. Reusable Canva Templates: Review and improve the existing collection of approximately 20 templates, with the possibility of expanding it to around 30 reusable design assets. Design Consistency: Ensure all materials follow the client’s branding, visual style, and quality standards. Collaboration: Coordinate with the client and current VA as needed to ensure the designs are practical, reusable, and aligned with ongoing marketing needs. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Strong proficiency in Canva, including creating and editing professional design assets and reusable templates. Experience in graphic design, branding, and social media marketing materials. A strong eye for layout, typography, color, and visual consistency. Ability to refresh existing designs while maintaining brand identity. Detail-oriented, organized, creative, and able to work independently. Able to manage project deadlines and respond to feedback and revisions. Strong communication skills and a collaborative approach. APPLICATIONS AND TOOLS REQUIRED Canva Social Media Platforms: Familiarity with design specifications for Facebook, Instagram, YouTube, and LinkedIn. File and Asset Management Tools: Ability to organize and share design files and assets efficiently. Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible- PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Marketing VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level Contracted Hours per Week: 10 hours/week Daily Working Time: Flexible- PST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Near Native REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Singapore Workplace: onsite About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role Key areas of focus include overseeing clinical team management and consultation, ensuring quality and compliance with local regulations and Lyra standards, maintaining in-country clinical knowledge and infrastructure records, and providing direct leadership, development, and training for therapists and counsellors. Location: Singapore, to be based on-site. Hours:  9am to 6pm.  The role is a permanent five (5) day a week role (Monday to Friday). Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones. WiFi: While working off-site/remotely, the individual is expected to have reliable backup power supply and a strong, stable Wi-Fi connection as these are essential requirements for effectively performing in a remote capacity. Responsibilities Clinical Team Management: Develop and implement a robust framework for clinical supervision and consultation within the Singapore operation, aligning with Lyra's global standards and promoting the professional welfare and development of clinical staff. Facilitate regular case consultations and peer learning sessions to enhance clinical skills and problem-solving within the team. Support employee counsellor performance management, ensuring all team members meet and exceed clinical expectations and performance metrics. Quality & Compliance Management: Support and conduct rigorous case reviews for compliance with Lyra's internal standards of operations and clinical protocols, ensuring the highest level of service quality. Oversee and ensure adherence to all local (Singaporean) and international clinical protocols, standards, and procedures in close collaboration with the Clinical Operations Manager. Contribute to the implementation and maintenance of rigorous quality assurance processes to ensure comprehensive compliance with Singaporean healthcare regulations and Lyra's standards. Work closely with the Clinical Operations Manager to ensure that clinical services delivered by the team are in line with Lyra's global standards and consistently meet customer Service Level Agreements (SLAs). Collaborate with the International Clinical Lead to address audit findings and implement corrective actions. In-Country Clinical Infrastructure & Knowledge Management: Take full responsibility for maintaining accurate and up-to-date records of the clinical operations in Singapore, specifically concerning: In-country mental health infrastructure (e.g., public and private mental health services, referral pathways, specialized clinics). Legislation that impacts service delivery (e.g., privacy laws, licensing requirements, professional conduct guidelines). Cultural nuances and sensitivities relevant to mental health service delivery in Singapore. Serve as a subject matter expert on the Singaporean mental health landscape for the clinical team and broader organization. Team Management & Development: Directly line manage and provide performance feedback to therapists and counsellors, conducting regular 1:1s, performance reviews, and setting clear goals. Identify training needs within the team and collaborate on the development and delivery of targeted clinical training programs. Foster a supportive and collaborative team environment that encourages professional growth and adherence to Lyra's values. Qualifications Master’s degree or higher in Clinical/Counseling/Industrial Psychology, Healthcare Administration, Operations or Business Administration (with Mental Healthcare experience), or a related field preferred. Registered Clinical Counselor or Full Member status with the Singapore Association for Counselling (SAC) or equivalent recognized professional board. "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Location: Cairo, Egypt Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: Islamabad, Pakistan Workplace: hybrid The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost. CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence. Key Responsibilities Forecasting. Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams. Capacity planning. Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery). Headcount planning. Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance. Scheduling and adherence. Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets. BPO partners. Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics. Reporting and insight. Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership. Tools. Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today. Team. Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines. Transformation and KPIs. Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets. Skills, Knowledge & Expertise 5+ years in workforce management or capacity planning, including 2+ years leading a team Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency Experience planning across several lines, languages and countries, for in-house and outsourced teams Experience managing BPO partners on rosters, schedules, adherence and service levels Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint Clear communication with senior leaders, and the ability to turn data into decisions Fluent English; other languages are a plus Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience Nice to Have Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations Experience helping build or choose WFM tooling together with a Product team Python or automation skills for planning and reporting Experience working across many time zones Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location

Location: EMEA; Portugal; Spain; Poland ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. 👩‍💻 The Role   Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region. Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members. Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way. Key Responsibilities You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless. - Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes; - Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process. - Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics; - Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations; - Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners; - Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency; - Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date; - Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning. Core Requirements - 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration. - Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows. - Experience supporting employees or customers across multiple countries, regions or employment jurisdictions. - Exposure to employment practices within EMEA is strongly preferred. - Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times. - Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information. - An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions. - Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question. - Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently. - Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions. - Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information. - Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team. - Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities. - AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence. You’ll also need - A reliable home internet connection, or the ability to obtain one. - Fluent English language skills. - The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

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