Project Manager, Professional Services

Location: New York, NY, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box Consulting is a fast growing team helping customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. Your proven ability to work creatively and analytically on complex, multi phase engagements with the most strategic of customers will help you build, manage, and scale your team in a highly engaged environment.  Excellent communication, leadership, and management skills enable you to grow the team's professional development while staying highly engaged with customers - an opportunity for your team to learn the depth of your delivery expertise on the job. Box is growing fast. Real fast. Every business in the world is looking to modernize the way they work. As the leader in intelligent content management, Box is the only company that can help enterprises transform how people work together.  Your years of experience with project management and business process design, combined with expert knowledge of internal processes and related systems, empower you to be an influential leader within Box Consulting and more broadly across all of Box. WHAT YOU’LL DO Lead a portfolio of client facing projects with public sector customers from initiation through closeout, using predictive, Agile, or hybrid approaches as appropriate to the engagement. You will work cross-functionally alongside a team of other individual contributors part of the Box Consulting organization (including: technical consultants, solutions architects, education and change management resources) Establish project objectives, scope, deliverables, success measures, and acceptance criteria in alignment with the Statement of Work (SOW) ensuring a successful delivery Manage project resource and budget allocation to ensure on time delivery of project deliverables, artifacts and scope associated with the implementation Provide status reports with utilization, financial, and project progress analysis on projects and activities Maintain active risk, issue, dependency, decision, and action management, escalating to Project Sponsor as required Identify changes to scope, requirements, assumptions, or timelines, and promptly communicate project impact and produce any necessary artifacts such as Change Orders . Engage Box account team and Solution Consultant based on identified backlog Aligns client strategic objectives with Box’s roadmap to drive expansion. Presents value pursued and realized to executive stakeholders Maintain project backlogs and make recommendations for prioritizing ongoing work and strategic initiatives Own and manage project operations in designated Project & Services Automation (PSA) tool, ensuring project plans, status, resourcing, financials, milestones, deliverables, and supporting documentation are accurate, current, and complete. Reconciliation of project records to be completed on monthly and quarterly basis to ensure projects are in proper standing Provide clear, timely project and portfolio reporting to customer stakeholders, Box Consulting leaders, and executive audiences Demonstrate competency in approved AI tools and automation, applying them thoughtfully to implementation Contribute to project management methodology, internal initiatives, and practice development by using AI to streamline productivity, accelerate analysis and reporting, and increase the consistency of project artifacts Manage project requirements and client expectations, navigate difficult conversations, and lead cross-functional teams Be the “true owner” of the project to BC executives and the wider BC org through multiple channels (All Hands, management meetings, email, Slack, etc). WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. 4+ years of experience in consulting, project management, or the B2B SaaS industry Experience working with Public Sector customers, including federal or state and local government organizations preferred A customer-focused project leader who can work effectively with diverse stakeholders and adapt to different project environments A project leader who is able to “own the customer outcome” and can motivate a team of cross-functional consultants to truly Blow our Customer’s Minds Clearly communicates key project updates to internal and external stakeholders including Executive Leadership Ability to juggle multiple projects (~10) at time with a knack for staying organized and maintaining reliable project records and follow-through An efficiency driver who isn’t afraid to utilize AI to identify and apply approved AI tools and automation to reduce administrative effort, accelerate analysis and reporting, and improve the quality and consistency of project deliverables Able to assess project health, manage financial standing, and maintain scope and timeline alignment with contractual commitments such as an SOW or Change Order Comfortable leading projects using predictive, Agile, or hybrid methods, based on the project context Interested in applying approved AI tools and automation thoughtfully to reduce administrative effort and improve the quality and timeliness of project work Experienced power user of project management tools (e.g. Kantata, SmartSheet, MS Project, etc ), and related tools for communication and productivity (Slack, Google Calendar, etc) Preferred qualifications - Project Management Professional (PMP) certification, Certified Scrum Master (CSM), PRINCE2, PMI-CPMAI, Professional Scrum Master (PSM), or comparable project management or Agile certification Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-HYBRID Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $125,500 — $140,000 USD