Align Communications

Location: Michigan Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a Project Associate to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite. Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise. Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required. This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight. This is a full-time position offering full benefits, paid training, and opportunities for career growth. Responsibilities Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift Support inspections, testing, punch-list completion, and project turnover as needed Qualifications Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful Ability to work onsite consistently during the required second-shift hours To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 PM26 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Plano, Texas, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a hands-on Procore Systems Manager to own, optimize, and continuously improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage Intacct). This role bridges operations, finance, and technology, ensuring both platforms work in sync to deliver accurate data, streamlined workflows, and actionable insights for leadership. The SME will go beyond initial integration, taking full ownership of system administration, task management, user permissions, reporting, training, and process optimization to ensure long-term adoption and operational excellence. The ideal candidate will be an operational problem-solver with a strong grasp of construction/data center financial workflows, accounting processes, and cross-department coordination. You’ll oversee integration functionality and act as the in-house expert - leading process improvements, task oversight, training programs, and reporting initiatives that drive efficiency and informed decision-making. This hybrid role reports to the Program Manager and will work 3 days per week in our Plano, TX office. This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses. Key Responsibilities Operational Integration Leadership Serve as the primary operational owner and SME of the Procore–Sage Intacct integration, ensuring accurate and efficient data flow between systems. Partner with project management, accounting, and leadership teams to align system processes with operational and financial goals. Oversee the full lifecycle of integration projects - from requirements gathering to launch, maintenance, and continuous improvement. Training, Change Management & SME Support Train project managers, finance teams, and operations staff on Tasks tool usage, system workflows, and integration best practices. Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance. Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes. Task Management & Oversight Create, assign, and track project tasks in Procore using the Tasks tool to ensure accountability and visibility. Set due dates, categories, and statuses for tasks; integrate them into users’ “My Open Items” dashboards for better tracking. Monitor task progress to ensure alignment with project timelines and deliverables. User Permissions & Access Control Configure and manage permission templates to ensure appropriate access levels across teams. Assign users to roles with Standard or Admin access to the Tasks tool. Customize permissions for unique project or departmental needs. System Configuration & Maintenance Enable and configure the Tasks tool for new and existing projects via Project Admin settings. Create and manage task categories in the Company Admin tool to organize workflows. Ensure the Tasks tool is active in project templates for consistent deployment. Workflow & Process Optimization Streamline finance and operations workflows (AP, AR, job costing, budgeting, reporting) to reduce manual entry and errors. Identify and implement operational best practices to enhance efficiency across departments. Leverage automation tools and third-party connectors to support scalable growth. Reporting & Dashboard Management Build and maintain dashboards reflecting real-time task status, project health, and financial data. Ensure leaders have access to accurate, timely project and financial reporting from Procore and Sage Intacct. Partner with accounting to ensure month-end close accuracy, WIP reporting, and compliance with GAAP. Required Qualifications Bachelor’s degree in Construction Management, Engineering, Information Technology, or a related field (or equivalent work experience). 4-6 years of hands-on experience managing Procore and Sage Intacct integrations in an operational or project management capacity. Strong understanding of construction accounting concepts (job costing, WIP, commitments, retainage, etc.). Proven experience streamlining workflows, managing permissions, and improving cross-team collaboration. Proficiency with Excel, data reconciliation, and system-driven reporting. Strong communication skills and ability to translate technical concepts for non-technical stakeholders. Preferred Qualifications Experience with related integrations (e.g., Avalara and ConnectWise). Background in accounting, finance, or operational leadership (CPA, CMA, or construction accounting certification a plus). Candidates with Procore Certification in areas such as Project Manager, Superintendent, Subcontractor, Field Worker, BIM Manager, or Estimator are strongly preferred. Familiarity with project management best practices in the construction or data center industry. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Texas Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure. As a L3 Cloud Services Engineer , you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment. This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering a competitive salary , full benefits, paid training, and performance-based bonuses. Key Responsibilities Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD) Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure Administer Windows Server environments (2019/2022/2025) Deploy and manage Azure Virtual Desktop environments Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations Assist with onboarding activities including technical assessments and new client training Ensure accurate and thorough documentation of systems, procedures, and policies Address post-project support tickets escalated by Level 2 and Level 3 operations teams Maintain infrastructure integrity through proactive maintenance and compliance efforts Lead or assist with client disaster recovery tests and associated documentation Required Qualifications 5–8+ years of experience in Microsoft Windows-based systems administration and support Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS Hands-on experience managing and troubleshooting Office 365 and Azure AD Experience with Azure AD Connect, hybrid environments, and access management Proficiency with Exchange Online, including mail flow rules and retention policies Working knowledge of Microsoft Cloud App Security, including alert response and configuration Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF Experience with multi-site Active Directory environments Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers) Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS) Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS Experience with the deployment and configuration of Azure Virtual Desktop Excellent communication skills, with the ability to translate complex technical concepts to various business units Self-motivated, with the willingness to go the extra mile Preferred Qualifications Knowledge of security policies, compliance standards, and server hardening best practices Background in documenting builds, configurations, and support processes Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: New York, New York, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a Director, Talent and Culture to lead and evolve our Talent and Culture function as we grow. Reporting to the Chief Operating Officer, this role connects our business objectives, culture, and professional experience, and partners with executive leadership to design and implement talent, career development, and culture strategies. A core priority of this role is building and administering a structured career management and coaching program, modeled on a guidance counselor, so every professional across our lines of business understands their options, has a development plan, and sees a path to grow at Align. The ideal candidate is a people-first leader with a strategic approach to systems, data, and technology, and the appetite to grow into broader People leadership as Align scales. This position works out of our Midtown Manhattan office. This is a full-time position offering full benefits, a base salary in the $170,000–$200,000 range (commensurate with experience), and performance-based bonuses. Key Responsibilities Leadership & Strategy: Build and scale a high-performing Talent and Culture function in partnership with executive leadership. Career Management, Coaching & Retention : Create and administer a structured career program that gives every professional a clear path to grow at Align. Training & Education (ALIGN PATH**) : Own Align’s company-wide training platform and career curricula, including the Analyst Program **Professional Advancement and Training Hub Culture & Professional Experience: Champion Align’s values and strengthen the professional experience from onboarding through performance and recognition. Talent Acquisition: Shape recruiting strategy, hiring plans, and metrics to attract top talent across lines of business. People Systems & Analytics: Use people systems and data to drive scalability and better decision-making. Leadership & Strategy Build and scale a modern Talent and Culture function that supports every stage of the professional lifecycle and direct a team to execute it. Partner with senior executives and management on talent acquisition and retention, organizational structure, performance management, and corporate culture. Serve as a corporate change agent, implementing and communicating organizational change initiatives and programs. Manage special projects and ongoing corporate initiatives as assigned by the COO. Career Management, Coaching & Retention Create, iterate on, and administer a structured career management and coaching program for professionals across all lines of business. Establish a regular cadence of career conversations and development plans for Align professional. Equip managers with the tools and training to coach effectively. Build and oversee coaching resources, including trained managers, mentors, and career advisors, and personally advise professionals as needed. Partner with line-of-business leaders to define career paths, skills expectations, and advancement criteria by role, connected to ALIGN PATH learning. Promote internal mobility so professionals can grow across lines of business. Track retention, internal mobility, promotion velocity, and engagement to identify retention risks early and intervene. Training & Education (ALIGN PATH) Own ALIGN PATH (Professional Advancement and Training Hub), Align’s company-wide training and education platform, including the Analyst Program. Develop and maintain career-training curricula for all positions, from entry level through senior management. Expand learning opportunities through internal and external training, development, and knowledge management initiatives. Measure participation and learning outcomes, and keep content current with the skills our lines of business need. Culture & Professional Experience Champion Align’s values and serve as steward of our culture across all lines of business. Coach and consult directors and managers on morale, performance, and professional development. Strengthen onboarding and orientation, including guide and mentoring programs for new professionals. Evolve the performance review process to focus on continuous growth, alignment, and positive reinforcement. Lead performance management, talent reviews, and succession planning. Lead recognition programs and team-building events that strengthen engagement. Own internal programs and communications, including event planning committees and home.align.com, in partnership with Marketing & Communications. Talent Acquisition Partner with Align’s Recruiting Lead to shape recruiting strategy and employer branding. Partner with business leaders to forecast talent needs and build proactive hiring plans. Ensure recruiting processes are scalable, efficient, and aligned with Align’s standards for talent and values. Develop recruiting KPIs such as time to hire, acceptance rates, and offer rejection details. Create reports and dashboards that hiring managers and executives can use to plan hiring needs. Improve recruiting and onboarding workflows, candidate experience, and hiring outcomes. People Systems & Analytics Drive effective use of people systems and tools to support business growth and the professional experience. Lead continuous improvement and innovation across People processes and technology. Use people data and analytics to inform decisions, including retention trends and career program effectiveness. Required Qualifications 10+ years of experience leading Talent Management, Learning & Development, Human Resources, Talent Acquisition, People Operations, or Organizational Development functions. Significant experience managing teams and business-critical initiatives. Proven success building and scaling People programs, including onboarding, career management and coaching, and learning and development, in growing, fast-paced organizations. Deep expertise across talent management, career development, performance management, leadership development, and talent acquisition. Working knowledge of employee relations, compensation, and HR operations. Experience designing and administering career management, coaching, or mentoring programs that improve retention and internal mobility. Demonstrated ability to leverage systems and analytics to drive efficiency and business outcomes. Track record of measurable business impact in a highly collaborative environment. Ability to handle confidential information, including sensitive legal matters. Excellent communication, relationship-building, and stakeholder-management skills. Preferred Qualifications Experience in management consulting, technology services, IT professional services, or VAR environment. Experience owning a learning and development program or learning platform (LMS), ideally including early-career or analyst programs. Aptitude and appetite to grow into broader People leadership, including HR operations, compensation, and benefits. Core Competencies Talent Strategy Career Development & Coaching Learning & Development Performance Management Organizational Effectiveness Talent Acquisition Employee Engagement Change Management People Analytics Executive Communication Cross-Functional Leadership Continuous Improvement To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Michigan Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks a Project Manager to oversee second-shift construction activities for hyperscale data center white space fit-outs within colocation environments. This role is responsible for managing onsite execution during the second shift, including coordination of trades, sequencing of work, quality control, and progress against the project schedule. The Project Manager will serve as Align’s onsite point of contact during the second shift, working closely with contractors, client representatives, and the daytime project team to keep construction activities moving and ensure a clear handoff between shifts. The ideal candidate has construction management experience and an understanding of infrastructure such as containment systems, overhead conveyance including ladder racks and cable trays structural supports, electrical distribution, and cooling components. Candidates with experience in commercial, industrial, electrical, or low-voltage construction are encouraged to apply. Previous data center experience is preferred but is not required. This is a full-time salaried position offering competitive compensation, comprehensive benefits, paid time off, paid training, and performance-based bonuses. This position is based in the Detroit metro area and requires working onsite during the second shift, approximately 4:00 p.m. to midnight. Approximately 50% travel outside the Ann Arbor area should be expected at times, depending on project needs. Key Responsibilities Lead second-shift onsite construction activities for data center white space fit-out projects Coordinate with the daytime project team before each shift to review priorities, scheduled work, contractor coverage, and outstanding issues Oversee installation of: Structural hot aisle / cold aisle containment systems Overhead cable tray systems and ladder racks Structural supports for cabinets, racks, cable trays, and electrical power distribution infrastructure Cooling infrastructure, including HVAC units Power distribution from PDU to cabinet level Manage trade contractors and coordinate work sequencing to maintain the schedule and avoid conflicts between installation activities Serve as the primary onsite contact during the second shift for general contractors, subcontractors, vendors, and client stakeholders Enforce quality control processes to ensure installations meet approved drawings, specifications, load requirements, and applicable standards Monitor progress against the project schedule, identify delays or field issues, and coordinate resolutions with the project team Track labor, materials, and potential scope changes affecting assigned work; communicate budget impacts to project leadership Ensure compliance with safety requirements and site protocols throughout the shift Review construction drawings, submittals, RFIs, and shop drawings to address installation questions and coordinate required clarifications Coordinate field checks of installation tolerances, anchoring, and overhead support systems against approved requirements Maintain daily reports, progress photos, issue logs, and punch lists Support inspections, commissioning, and turnover activities Provide a documented handoff to the daytime team covering completed work, schedule updates, unresolved issues, and upcoming priorities Required Qualifications Construction project management or field leadership experience, including responsibility for onsite contractor coordination and work execution Demonstrated ability to manage multiple contractors, coordinate trades, and maintain construction schedules Ability to read and interpret construction drawings, specifications, and installation details Working knowledge of construction sequencing, quality control, and jobsite safety practices Project management skills, including scheduling, progress tracking, documentation, and cost awareness Strong problem-solving and decision-making skills, with the ability to resolve field issues and escalate matters requiring additional approval Strong communication skills and experience working with contractors, clients, and project stakeholders Ability to work onsite consistently during the second shift, approximately 4:00 p.m. to midnight, and travel as required Preferred Qualifications Experience in data center, commercial, industrial, electrical, mechanical, or low-voltage construction Familiarity with white space fit-outs, containment, overhead conveyance, structural supports, electrical distribution, or cooling infrastructure Familiarity with structured cabling and fiber optic infrastructure Procore experience is strongly preferred Experience supporting commissioning and turnover of construction projects To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 PM26 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Michigan Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align seeks an Assistant Project Manager to support second-shift construction activities for a data center build-out in the Ann Arbor area. This is a field-facing opportunity for someone with construction experience who is ready to take on more responsibility coordinating contractors, tracking progress, and keeping work moving onsite. Working closely with the lead Project Manager and daytime team, this person will serve as Align’s onsite point of contact during the second shift. The role requires someone who is comfortable walking the jobsite, communicating with contractors and clients, and addressing issues as they arise. Candidates with experience in assistant project management, project engineering, field coordination, or construction supervision are encouraged to apply. A background in commercial, industrial, electrical, or low-voltage construction is preferred. Previous data center experience is a plus but is not required. This position requires working onsite during the second shift, approximately 4:00 p.m. to midnight. This is a full-time position offering full benefits, paid training, and opportunities for career growth. Responsibilities Coordinate second-shift construction activities with the lead Project Manager, contractors, vendors, and client representatives Review the planned work with the daytime team and confirm priorities, work areas, material needs, and outstanding issues before the shift begins Walk the jobsite regularly to track progress, identify installation issues, and confirm work follows project drawings, specifications, and site requirements Help coordinate data center fit-out activities, which may include cabinets, containment, cable pathways, structured cabling, and associated power and cooling work Monitor contractor progress against the daily plan and communicate delays, access restrictions, material shortages, or conflicts that could affect the schedule Reinforce site safety requirements and promptly escalate unsafe conditions or work outside the approved scope Maintain daily reports, progress photos, issue logs, and punch lists. Help document field questions and potential changes for the project team’s review Provide a clear handoff to the daytime team covering completed work, open items, and priorities for the following shift Support inspections, testing, punch-list completion, and project turnover as needed Qualifications Previous experience supporting or supervising onsite construction activities, including coordinating contractors and tracking work in the field Ability to read construction drawings and understand installation requirements, work sequencing, and jobsite safety expectations Strong organizational and communication skills, with the ability to follow through on open items and keep the project team informed Comfortable taking ownership of assigned work, addressing routine field issues, and recognizing when to involve the lead Project Manager Previous data center construction experience or experience in commercial or industrial construction, electrical installations, structured cabling, or other critical facilities will be considered Familiarity with Microsoft Office and construction documentation tools such as Bluebeam or Procore is helpful Ability to work onsite consistently during the required second-shift hours To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 PM26 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: New York, New York, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking an experienced, client-focused Desktop Engineer to join our Managed Services team. This role is ideal for a technical professional who combines strong desktop and end-user support expertise with exceptional customer service and communication skills. The Desktop Engineer will provide hands-on technical support within a corporate environment, with a particular focus on supporting executives, VIPs, and other high-touch users . The successful candidate will be proactive, professional, responsive, and comfortable troubleshooting issues in a fast-paced environment where the quality of the client experience is just as important as the technical resolution. Previous experience supporting clients within the Hedge Fund, Alternative Investment, or broader Financial Services industry is strongly preferred. This is a hybrid role that requires being onsite at our NYC office three days per week You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering full benefits, a salary in the $70K to $80K range. Key Responsibilities Provide onsite deskside and end-user technical support at a key Managed Services client location. Deliver a high level of customer service and technical support, with particular attention to executive and VIP users. Own technical issues through resolution, maintaining clear communication and timely follow-up with clients throughout the support process. Work effectively with users across varying levels of technical knowledge, translating technical concepts into clear, client-friendly language. Troubleshoot desktop, laptop, connectivity, IP phone, printing, and application-related issues. Support Microsoft 365 applications and services, including common desktop and productivity-related issues. Install, configure, upgrade, and remove desktop applications, hardware, and user workstations. Troubleshoot general workstation and infrastructure-related issues and help ensure end-user technology remains operational and reliable. Escalate complex technical issues appropriately while maintaining ownership of the client experience and communication. Accurately document troubleshooting steps, resolutions, and relevant client information in accordance with Managed Services processes. Required Qualifications 2–5 years of experience working within a Managed Services Provider (MSP) or similar client-facing IT support environment. Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience and technical certifications. Strong understanding of structured and systematic troubleshooting methodologies. Experience supporting hybrid and cloud-based environments . Hands-on experience with Microsoft 365, Exchange, Microsoft Intune, and Microsoft Entra ID (Azure AD) . Working knowledge of remote-access technologies, including VPN, virtual machines, Azure Virtual Desktop (AVD), and Remote Desktop . Familiarity with Active Directory and Group Policy . Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and basic connectivity troubleshooting. Experience supporting users within the Hedge Fund, Alternative Investment, or Financial Services industry is strongly preferred. Preferred Qualifications Minimum of four years of desktop, deskside, or end-user technical support experience. Demonstrated ability to provide professional, high-touch support to executives, VIPs, and demanding client environments. Strong commitment to customer service, issue ownership, follow-through, and timely resolution. Excellent verbal and written communication skills with the ability to communicate professionally and courteously with clients. Strong attention to detail with the ability to manage multiple priorities simultaneously. Ability to work effectively both independently and as part of a collaborative support team. Comfortable working in a fast-paced, dynamic environment where priorities may shift throughout the day. Strong judgment and professionalism when handling sensitive client information and high-impact technical issues. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: New York, New York, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Job Overview Align is seeking an Operations Manager to drive operational excellence across our Managed Services and Professional Services organizations. This role will develop the operating processes, performance insights, dashboards, forecasting models, and AI-enabled solutions that help leaders make better decisions and improve execution. The ideal candidate is an operations leader who is highly analytical and comfortable working across business functions. This individual will not simply report on performance; they will establish scalable operating rhythms, improve workflows, translate data into action, and help the organization use AI and automation to work more effectively. The hybrid position out of our New York City office. This is a full-time position offering full benefits, a base salary in the $140,000-$160,000 range (commensurate with experience), paid training and performance-based bonuses. Responsibilities Process & Workflow Optimization: Design and implement scalable procedures, tools, and operational rhythms that improve efficiency, consistency, accountability, and service delivery. Cross-Functional Alignment: Partner with Managed Services, Professional Services, Finance, People Operations, Sales, Technology, and executive leadership to execute company priorities and align reporting and operational needs. Budget & Financial Management: Track operational expenditures and financial performance, monitor KPIs, and conduct cost-benefit and return-on-investment analyses to support sound business decisions. Strategic Planning: Support planning cycles, manage milestones for key operational initiatives, and translate complex information into clear executive-level recommendations. Performance Management: Establish operational scorecards, business reviews, and accountability mechanisms that connect team activities to business outcomes. Continuous Improvement: Identify bottlenecks, control gaps, and opportunities for standardization, then lead practical improvements that can be measured and sustained. Data Analytics & Business Intelligence Design, build, and maintain executive dashboards, scorecards, and reporting solutions using Power BI and related tools. Analyze operational, financial, project, and service-delivery data to identify trends, risks, performance gaps, and improvement opportunities. Develop forecasting models for resource planning, utilization , project performance, revenue, backlog, capacity, and service operations. Consolidate and validate information from multiple business systems to create consistent, decision-ready reporting. Translate complex datasets into clear findings, business implications, and recommended actions for leadership. Increase dashboard adoption by presenting solutions, gathering stakeholder feedback, and providing guidance to users. AI, Automation & Innovation Identify opportunities to apply AI and automation to operational workflows, reporting, knowledge management, and decision support. Design and implement practical AI-enabled solutions using Microsoft Copilot, Power Platform, Power Automate, and other approved technologies. Reduce repetitive manual work by automating reporting, data preparation, notifications, approvals, and other recurring processes. Evaluate emerging AI capabilities and recommend business use cases based on operational value, feasibility, responsible use, and measurable outcomes. Partner with business stakeholders to support adoption, document solutions, and establish repeatable practices. Data Governance & Quality Establish standards for data accuracy, consistency, ownership, and metric definitions. Document core reports, dashboards, data sources, calculations, and operating procedures. Investigate data discrepancies, determine root causes, and coordinate corrective actions. Promote reliable and consistent use of operational data across Managed Services and Professional Services. Required Qualifications: 5+ years of experience in operations management, business operations, data analytics, business intelligence, or a related discipline. Demonstrated experience improving operational processes and establishing scalable workflows or operating rhythms. Advanced experience building dashboards and reports using Power BI or a comparable business intelligence platform. Strong analytical, forecasting, financial analysis, and problem-solving capabilities. Advanced proficiency with Excel and experience combining data from multiple business systems. Ability to convert business needs into meaningful metrics, reporting, analysis, and action plans. Strong communication , presentation, project management, and stakeholder-management skills. Ability to work across functions, manage competing priorities, and influence decisions without relying solely on formal authority. Preferred Qualifications Experience in Managed Services, Professional Services, consulting, or a technology services environment. Experience with Microsoft Power Platform, Power Automate, Microsoft Copilot, Azure AI, or similar technologies. Working knowledge of SQL, data modeling, data architecture, and business intelligence best practices. Experience with resource planning, utilization reporting, project forecasting, profitability analysis, and service-delivery metrics. Experience leading cross-functional process improvement, automation, or operational transformation initiatives. Core Competencies Operational Excellence Data Analytics Business Intelligence AI & Automation Dashboard Development Financial Acumen Strategic Planning Process Improvement Executive Communication Cross-Functional Leadership Project Management Continuous Improvement Measures of Success Improved visibility into operational and financial performance across Managed Services and Professional Services. Consistent adoption and use of standardized dashboards, scorecards, and business reviews. Reduction in manual reporting and administrative effort through automation. Improved forecasting, resource planning, and operational decision-making. Measurable efficiency gains from process improvements and AI-enabled workflows. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Salt Lake City, Utah, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure. As a L3 Cloud Services Engineer , you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment. This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah and Arizona You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering a competitive salary , full benefits, paid training, and performance-based bonuses. Key Responsibilities Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD) Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure Administer Windows Server environments (2019/2022/2025) Deploy and manage Azure Virtual Desktop environments Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations Assist with onboarding activities including technical assessments and new client training Ensure accurate and thorough documentation of systems, procedures, and policies Address post-project support tickets escalated by Level 2 and Level 3 operations teams Maintain infrastructure integrity through proactive maintenance and compliance efforts Lead or assist with client disaster recovery tests and associated documentation Required Qualifications 5–8+ years of experience in Microsoft Windows-based systems administration and support Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS Hands-on experience managing and troubleshooting Office 365 and Azure AD Experience with Azure AD Connect, hybrid environments, and access management Proficiency with Exchange Online, including mail flow rules and retention policies Working knowledge of Microsoft Cloud App Security, including alert response and configuration Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF Experience with multi-site Active Directory environments Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers) Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS) Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS Experience with the deployment and configuration of Azure Virtual Desktop Excellent communication skills, with the ability to translate complex technical concepts to various business units Self-motivated, with the willingness to go the extra mile Preferred Qualifications Knowledge of security policies, compliance standards, and server hardening best practices Background in documenting builds, configurations, and support processes Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Phoenix, Arizona Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a skilled and motivated L3 Cloud Services Engineer to join our expanding Managed Services team. The ideal candidate will bring 5 to 8+ years of relevant experience, particularly in managing and supporting Microsoft Entra ID (Azure AD) and distributed systems. This role is instrumental in the administration, implementation, and ongoing support of Microsoft-based infrastructures, with a primary focus on Office 365, Microsoft 365, and Azure. As a L3 Cloud Services Engineer , you’ll collaborate with our IT Service Desk to resolve complex technical issues, contribute to client onboarding processes, and deliver white-glove VIP support. You'll also play a key role in training new clients and maintaining a stable, secure IT environment. This is a remote position with hybrid work as needed. We are currently hiring candidates who reside in the following states: Utah, Arizona, Colorado and Texas You will be required to participate in a rotational on-call schedule that includes overnights and weekends This is a full-time position offering a competitive salary , full benefits, paid training, and performance-based bonuses. Key Responsibilities Provide advanced administration and support for Office 365, Microsoft 365, and Entra ID (Azure AD) Act as a Level 3 escalation for the IT Service Desk, resolving complex technical issues Collaborate with Cloud Engineers and Architects to support and improve cloud infrastructure Administer Windows Server environments (2019/2022/2025) Deploy and manage Azure Virtual Desktop environments Troubleshoot and manage Azure MFA, Conditional Access policies, and Exchange Online configurations Assist with onboarding activities including technical assessments and new client training Ensure accurate and thorough documentation of systems, procedures, and policies Address post-project support tickets escalated by Level 2 and Level 3 operations teams Maintain infrastructure integrity through proactive maintenance and compliance efforts Lead or assist with client disaster recovery tests and associated documentation Required Qualifications 5–8+ years of experience in Microsoft Windows-based systems administration and support Strong knowledge of Windows Server, Active Directory, Group Policies, DNS, DHCP, and IIS Hands-on experience managing and troubleshooting Office 365 and Azure AD Experience with Azure AD Connect, hybrid environments, and access management Proficiency with Exchange Online, including mail flow rules and retention policies Working knowledge of Microsoft Cloud App Security, including alert response and configuration Familiarity with the configuration and management of endpoints via Microsoft Intune and JAMF Experience with multi-site Active Directory environments Exposure to diverse hardware platforms (e.g., Cisco, Dell, IBM, HP, blade servers) Solid understanding of core networking concepts and services (TCP/IP, DHCP/DNS, IIS) Experience with file sharing technologies such as Azure Storage Accounts, Azure File shares, and DFS Experience with the deployment and configuration of Azure Virtual Desktop Excellent communication skills, with the ability to translate complex technical concepts to various business units Self-motivated, with the willingness to go the extra mile Preferred Qualifications Knowledge of security policies, compliance standards, and server hardening best practices Background in documenting builds, configurations, and support processes Microsoft certifications (e.g., Azure Administrative Associate, AZ-104, Azure Solutions Architect, AZ-305) are a plus To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Plano, Texas, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a Product Manager to support AI/HPC cabling assemblies, bundled cabling products, and solution development for high-density data center infrastructure. The ideal candidate will help define, package, and commercialize scalable cabling solutions that support AI training clusters, GPU environments, high-performance computing fabrics, and hyperscale data center deployments. This role is ideal for a product-minded leader with strong technical understanding of structured cabling, fiber and copper assemblies, bundled jumpers, trunk cabling, AOC/DAC solutions, and data center deployment requirements. The candidate will partner closely with sales, design, sourcing, project delivery team operations, vendors, and clients to translate market needs into practical product offerings, standardized configurations, pricing models, documentation, and deployment-ready solutions. This is a full-time salaried position offering competitive compensation (commensurate with experience) comprehensive benefits, paid time off, paid training and performance-based bonuses. This person should expect to be on-site at our Plano, TX office 5 days a week. Key Responsibilities Product Strategy & Roadmap Own and maintain the roadmap for AI/HPC cabling assemblies, bundled jumper solutions, trunk cabling, and related physical-layer infrastructure offerings. Translate customer, sales, engineering, and project delivery requirements into standardized product families, configurations, and solution packages. Identify market needs and trends tied to GPU clusters, high-density fiber pathways, low-latency interconnects, scalable rack-to-rack connectivity, and repeatable data center deployments. Develop business cases for new product offerings, including market opportunity, competitive positioning, target customers, pricing approach, and margin expectations. Solution Development & Technical Enablement Partner with design, operations, project delivery and vendor teams to define technical requirements for fiber, copper, AOC, DAC, MPO/MTP, bundled assemblies, labeling, packaging, testing, and quality control. Support development of pre-configured and custom assembly solutions that reduce installation time, improve cable management, and support scalable AI/HPC deployment models. Create product specifications, configuration guides, support ordering tool development, bill-of-material templates, application notes, and sales enablement content. Ensure developed solutions account for pathway congestion, airflow, serviceability, labeling, port mapping, testing requirements, and future expansion. Go-to-Market & Sales Support Support sales teams with product positioning, customer presentations, proposal language, solution comparison, and value messaging for AI/HPC cabling opportunities. Collaborate with client-facing teams to capture customer requirements and convert them into repeatable product and solution offerings. Develop & support pricing frameworks, quoting guidance, and packaging strategies that support both standard catalog offerings and custom engineered solutions. Provide technical and commercial support during pursuits, demos, solution reviews, and post-award handoff to execution teams. Vendor, Sourcing & Lifecycle Management Work with sourcing and vendor partners to qualify materials, assemblies, lead times, cost structures, manufacturing capabilities, and supply chain risks. Maintain awareness of evolving AI/HPC infrastructure trends, including higher fiber counts, 400G/800G connectivity, high-density connectors, modular cabling systems, and GPU fabric requirements. Track product performance, customer feedback, quality issues, demand patterns, and lifecycle changes to improve offerings over time. Coordinate with operations to ensure solutions are practical to build, kit, label, ship, install, test, and support at scale. Key Performance Indicators Product roadmap execution: Delivers prioritized AI/HPC cabling product roadmap milestones on schedule, including new assemblies, bundled solutions, configuration standards, and supporting documentation. New product and solution adoption: Tracks revenue, margin, quote volume, win rate, and customer adoption for newly launched cabling assemblies, bundled products, and solution packages. Sales enablement effectiveness: Provides accurate product specifications, pricing guidance, proposal content, and sales tools that reduce response time and improve consistency across customer pursuits. Standardization and repeatability: Increases use of standardized configurations, bills of material, labeling conventions, kitting methods, and deployment-ready solution packages across projects. Operational readiness: Ensures products are practical to source, kit, label, package, ship, install, test, and support with minimal field disruption or rework. Quality and issue resolution: Monitors product defects, labeling issues, configuration errors, installation concerns, returns, and customer feedback; drives corrective actions and continuous improvement. Vendor and supply chain performance: Tracks vendor qualification, lead times, cost competitiveness, availability, and sourcing risk for custom and standard cabling assemblies. Margin and commercial performance: Supports pricing discipline, cost visibility, and margin targets for catalog offerings, custom assemblies, bundled solutions, and project-specific product packages. Customer and stakeholder satisfaction: Maintains strong alignment with sales, design, operations, sourcing, project delivery, vendors, and customers through responsive communication and clear ownership of product-related decisions. Market and technology awareness: Regularly incorporates emerging AI/HPC infrastructure trends, connectivity standards, density requirements, and customer requirements into the product roadmap and solution strategy. Required Qualifications 5-8 years of experience in product management, solution development, technical sales, infrastructure operations, or related roles within data center, telecom, structured cabling, or technology infrastructure environments. Strong understanding of fiber and copper cabling systems, including patch cords, trunks, bundled jumpers, MPO/MTP assemblies, AOC/DAC solutions, labeling, testing, and field deployment considerations. Experience converting technical and customer requirements into product specifications, standard configurations, bills of material, and commercial offerings. Ability to work cross-functionally with sales, engineering, sourcing, operations, vendors, and executive stakeholders. Strong business acumen with the ability to support pricing, margin analysis, product positioning, competitive comparison, and go-to-market planning. Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences. Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and related product documentation tools. Self-motivated, organized, and comfortable operating in a fast-paced environment with evolving customer and market requirements. Preferred Qualifications Experience with AI data center, GPU cluster, HPC, hyperscale, or high-density structured cabling deployments. Familiarity with data center networking architectures, including leaf-spine designs, rack-to-rack connectivity, high-speed optical links, and low-latency infrastructure requirements. Experience developing bundled, pre-terminated, modular, or kitted cabling solutions to improve deployment speed and reduce field installation risk. Knowledge of industry standards and best practices such as BICSI, TIA, NEC, OSHA, and data center installation guidelines. Experience working with manufacturers, distributors, OEM/ODM partners, or supply chain teams to source and qualify custom cabling assemblies. Experience with Procore, CRM tools, ERP platforms, or product/catalog management systems. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 3 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com

Location: Sterling, Virginia, United States Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Position Overview Align is seeking a hands-on Procore Systems Analyst to support, optimize, and continuously improve the connection between our data center construction project management platform (Procore) and our cloud-based accounting system (Sage Intacct). This role bridges operations, finance, and technology, ensuring both platforms work in sync to deliver accurate data, streamlined workflows, and actionable insights for leadership. The SME will go beyond initial integration, taking full ownership of system administration, task management, user permissions, reporting, training, and process optimization to ensure long-term adoption and operational excellence. The ideal candidate will be an operational problem-solver with a strong grasp of construction/data center financial workflows, accounting processes, and cross-department coordination. You’ll oversee integration functionality and act as the in-house expert - leading process improvements, task oversight, training programs, and reporting initiatives that drive efficiency and informed decision-making. This hybrid role will work 2 days per week in our Sterling, VA office. This is a full-time salaried position offering $100,000 to $115,000 (commensurate with experience), comprehensive benefits, paid time off, paid training, and performance-based bonuses. Key Responsibilities Operational Integration Leadership Serve as a primary operational owner and SME of the Procore–Sage Intacct integration and system administration, ensuring accurate and efficient data flow between systems. Partner with project management, accounting, and leadership teams to align system processes with operational and financial goals. Oversee the full lifecycle of integration projects - from requirements gathering to launch, maintenance, and continuous improvement. Training, Change Management & SME Support Train project managers, finance teams, and operations staff on Tasks tool usage, system workflows, and integration best practices. Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance. Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes. Task Management & Oversight Create, assign, and track project tasks in Procore using the Tasks tool to ensure accountability and visibility. Set due dates, categories, and statuses for tasks; integrate them into users’ “My Open Items” dashboards for better tracking. Monitor task progress to ensure alignment with project timelines and deliverables. User Permissions & Access Control Configure and manage permission templates to ensure appropriate access levels across teams. Assign users to roles with Standard or Admin access to the Tasks tool. Customize permissions for unique project or departmental needs. System Configuration & Maintenance Enable and configure the Tasks tool for new and existing projects via Project Admin settings. Create and manage task categories in the Company Admin tool to organize workflows. Ensure the Tasks tool is active in project templates for consistent deployment. Workflow & Process Optimization Streamline finance and operations workflows (AP, AR, job costing, budgeting, reporting) to reduce manual entry and errors. Identify and implement operational best practices to enhance efficiency across departments. Leverage automation tools and third-party connectors to support scalable growth. Reporting & Dashboard Management Tasks tool usage, system workflows, and integration best practices. Serve as the go-to resource for troubleshooting, best practices, and post-integration operational guidance. Maintain comprehensive documentation and SOPs for task workflows, permissions, system configurations, and integration processes. Required Qualifications 4-6 years of hands-on experience managing Procore and Sage Intacct system administration in an operational or project management capacity. Background in accounting, finance, or operational leadership (CPA, CMA, or construction accounting certification a plus). Strong understanding of construction accounting concepts (job costing, WIP, commitments, retainage, etc.). Proven experience streamlining workflows, managing permissions, and improving cross-team collaboration. Proficiency with Excel, data reconciliation, and system-driven reporting. Strong communication skills and ability to translate technical concepts for non-technical stakeholders. Preferred Qualifications Experience with related administration and integrations (e.g., Sage Intacct, Agave, & Avalara). Bachelor’s degree in Construction Management (or equivalent work experience). Candidates with Procore Certification in areas such as Project Manager, Project Manager: Financial Management, Project Manager: Portfolio Financials Familiarity with project management best practices in the construction or data center industry. To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place. Tier 2 Benefits and Perks: At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including: Comprehensive Medical, Dental, and Vision coverage Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k. Complimentary ClassPass membership to support your health and wellness goals Generous Paid Time Off (PTO) Company-paid holidays Cellphone Reimbursement Program Floating Holiday to celebrate a day that is meaningful to you Pre-tax commuter benefits, where applicable Employee wellness programs, events, and team-building activities Employee referral program Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients. Our professional services team, which includes Data Center Solutions , provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: www.align.com