Задачи:
— Обеспечивать стабильную работу компьютеров и офисной техники;
— Устанавливать, настраивать и обслуживать программное обеспечение;
— Оказывать техническую поддержку сотрудникам и оперативно решать возникающие проблемы;
— Работать с локальной сетью, периферийными устройствами и офисным оборудованием;
— Диагностировать и устранять технические неисправности;
— Контролировать стабильную работу IT-инфраструктуры офиса;
— Работать с учетными записями, доступами и конфиденциальной информацией;
— Самостоятельно искать решения для нестандартных технических задач.
Требования:
— Практический опыт работы системным администратором;
— Уверенное понимание компьютерных сетей и IT-инфраструктуры;
— Умение самостоятельно диагностировать и устранять технические проблемы;
— Ответственное отношение к паролям, доступам и конфиденциальной информации;
— Внимательность и системный подход к работе;
— Готовность быстро осваивать новые технологии и инструменты;
— Умение работать самостоятельно и взаимодействовать с командой.
Условия:
— full-time;
— Стабильная работа в международной компании;
— Возможности профессионального и финансового роста;
— Комфортная рабочая атмосфера и современная инфраструктура.
Задачи:
— Оказывать техническую и консультационную поддержку клиентам по телефону.
— Совершать исходящие звонки для уточнения деталей и проработки заявок.
— Предоставлять платные услуги: установка Saby, продление ЭП, установка обновлений.
— Вести учёт обращений и заявок по внутренним регламентам.
— Своевременно и качественно отрабатывать входящие запросы.
Требования:
— Грамотная устная и письменная речь.
— Уверенное владение ПК на уровне продвинутого пользователя.
— Готовность работать в режиме многозадачности.
— Высокая обучаемость — готовность быстро усваивать большой объём информации на старте.
— Внимательность к деталям.
— Высокая работоспособность, гибкость, ответственность, инициативность.
Технические условия для удалённого формата:
— Собственный ПК или ноутбук.
— Гарнитура (наушники + микрофон).
— Стабильное проводное интернет-соединение (через Ethernet-кабель).
Будет преимуществом:
— Опыт работы в call-центрах или службах клиентской поддержки.
Условия:
— Стабильную официальную заработную плату.
— Прозрачную мотивацию: оклад + премия.
— Удобный график: 2/2 (день/ночь с 08:00 до 20:00 и с 20:00 до 08:00 по МСК).
— Обучение работе с продуктами Saby и погружение в IT-сферу.
— Помощь в развитии навыков продаж.
— Доступ к библиотеке курсов и тренингов (более 1000).
— Скидки от партнёров и мероприятия для сотрудников и их семей.
— Востребованный продукт.
— Поддержку инициатив со стороны руководства.
— Регулярное повышение квалификации: корпоративные курсы, семинары, тренинги.
— Возможность профессионального роста.
— Сплочённый коллектив.
УдалённоГеография найма не уточнена, офис: Кострома
Задачи:
— Отвечать на запросы клиентов (звонки, мессенджеры, 50+ задач в день).
— Устранять сбои и помогать ресторанам работать бесперебойно с ПО iiko и кассами.
— Оформлять заявки через Service Desk.
— Внедрять новые проекты, расти и брать на себя более сложные задачи по мере обучения.
— Делать жизнь клиентов проще через онлайн-обучение и консультации.
Требования:
— Открытый, многозадачный, легкий на подъём человек, который любит помогать и быстро учится.
— Минимальные технические знания важны.
— Опыт с iiko или поддержкой будет большим плюсом.
Условия:
— Удалённая работа: нужен только ноутбук/ПК, гарнитура и стабильный интернет.
— Официальное трудоустройство по ТК РФ, белая зарплата, полный соцпакет, выплаты дважды в месяц.
— График работы 2/2 с 8:00 до 20:00 по МСК.
— Наставник и обучение с первого дня, корпоративный университет.
— Прозрачная вилка дохода: во время обучения 40 425₽ до вычета НДФЛ (максимум 3 месяца), после стажировки 51 975₽ до вычета НДФЛ, рост до 103 950₽ до вычета НДФЛ.
— Карьерный рост вертикально и горизонтально (проекты, лидерские роли, новые направления).
— Подключение к скидочной корпоративной программе BestBenefits.
— Активная корпоративная жизнь: онлайн-квизы, конкурсы, турниры по Dota2/CS:GO, общение без пафоса.
УдалённоСтажёрГеография найма не уточнена, офис: Краснодар
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Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About Cloud and Security team:
Our security team protects user data and keeps the airSlate platform stable. We work closely with product, engineering, and operations teams to reduce security risks at every stage, from design to production. We also monitor threats, run system audits, and help everyone in the company follow secure work practices.
And now, we are looking for a Senior Security Engineer (Cloud & AppSec) who is prepared to contribute to the next chapter of our company's growth.
The person will join our Security Engineering team of five and take on the responsibility of keeping our cloud infrastructure and products secure.
As Senior Security Engineer, you will help product and engineering teams build secure products, find and fix risks early, and respond quickly when something goes wrong.
What you'll be working on:
Secure our AWS and GCP environments: access management (IAM, least privilege, workload identities), network segmentation, encryption, and key and secrets management
Find and fix cloud misconfigurations and security risks before they cause problems
Set up security logging and monitoring, and investigate suspicious activity
Test the security of our web, mobile, and network-based applications
Run and improve our security scanning tools (SAST, DAST, SCA) and connect them to CI/CD pipelines
Help teams build secure products from the start by joining architecture reviews, threat modeling sessions, and risk assessments
Explain security findings clearly and work with engineers until the issues are fixed
Handle security incidents of different kinds (application, infrastructure, user-related): investigate, triage, contain, and write post-mortems
Prepare for SOC 2 and CASA audits and external assessments together with product and compliance teams
Configure and monitor our CDN
Work alongside a small, experienced, and proactive team that solves complex problems together
What we expect from you:
4+ years of professional experience in information security, application security, or a related field
Hands-on experience securing AWS and/or GCP
Practical experience with SAST, DAST, and SCA tools, including choosing, setting up, and integrating them into CI/CD
Experience in security testing of web, mobile, or network applications
Experience in incident response, from investigation to post-mortem
Good knowledge of secure development practices across the SDLC, including threat modeling
Working knowledge of Bash, Python, Go, or Terraform
Clear communication skills and the ability to explain risks so that teams act on them
English at B2 level or higher, written and spoken
What helps you rock:
Experience preparing for compliance audits such as SOC 2, CASA, PCI DSS, or NIST CSF
Previous experience as a DevOps engineer or developer
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Задачи:
— Решать сложные инциденты в инфраструктуре клиентов на базе Microsoft.
— Полностью сопровождать технические задачи: от диагностики проблемы до ее устранения, документирования решения и взаимодействия с заказчиком.
— Администрировать и поддерживать Windows Server, Active Directory, Microsoft 365, Exchange, системы виртуализации, резервного копирования, сетевую инфраструктуру и облачные сервисы.
— Участвовать в проектах по модернизации, внедрению и миграции инфраструктуры.
— Анализировать повторяющиеся проблемы, находить их первопричины и предлагать долгосрочные решения.
— Автоматизировать рутинные задачи с помощью PowerShell и других инструментов.
— Поддерживать техническую документацию и базу знаний в актуальном состоянии.
— Работать с командой, участвовать в технических обсуждениях и обмене опытом.
Требования:
— От 3 до 6+ лет опыта администрирования корпоративной IT-инфраструктуры.
— Английский язык — не ниже Upper-Intermediate (B2).
— Знание русского языка будет преимуществом.
— Умение самостоятельно анализировать и решать сложные инфраструктурные задачи.
— Стремление находить первопричины проблем и предлагать долгосрочные решения.
— Ответственность за результат, внимание к документации и автоматизации.
— Умение профессионально взаимодействовать с клиентами и командой.
— Высшее техническое образование и сертификаты Microsoft (MCSA, MCSE, AZ-104, MS-102 и др.) будут преимуществом.
— Опыт работы с большинством из следующих технологий: Windows Server, Active Directory, Group Policy, DNS/DHCP, Microsoft 365, Exchange, VMware ESXi и/или Hyper-V, Veeam Backup & Replication, TCP/IP, VPN, маршрутизация, коммутация, межсетевые экраны, Microsoft Azure, PowerShell, Microsoft Entra ID, Intune.
— Будет преимуществом опыт работы с Linux, Google Workspace/GCP, Microsoft SQL Server, SAN/NAS, Acronis или IP-телефонией.
Условия:
— Полностью удаленная работа из любой точки мира.
— Полная занятость (40 часов в неделю), график: понедельник–пятница, 09:00–18:00 по времени Дубая (GST).
— Конкурентная заработная плата в зависимости от опыта и уровня экспертизы.
— Работа с разнообразными инфраструктурами клиентов из разных отраслей бизнеса.
— Участие в проектах по модернизации инфраструктуры, миграциям в облако, автоматизации и информационной безопасности.
— Команда, ориентированная на обмен знаниями, профессиональное развитие и инженерную культуру.
— Возможности долгосрочного карьерного роста в международной IT-компании.
УдалённоseniorПолную занятость (40 часов в неделю), график: понедельник–пятница, 09:00–18:00 по времени Дубая (GST)
Задачи:
— Диагностика и ремонт ПК, ноутбуков, офисной техники (замена и заказ комплектующих, чистка ПК и ноутбуков, переустановка ОС, сетевая печать и сканирование).
— Протяжка сети в офисе.
— Монтаж коммутационного оборудования (маршрутизаторы, коммутаторы).
— Установка, настройка и поддержка различного офисного ПО (MS Office, 1С, почтовые клиенты, антивирусы, Sip-телефония, СКУД, Видеонаблюдение).
— Установка и конфигурация операционных систем (Windows 10/11).
— Работа с периферийным оборудованием (принтеры, сканеры, МФУ).
— Замена расходников, чистка на базовом уровне.
— Работа в системе ServiceDesk 1С:ITILIUM.
— Консультация пользователей по техническим вопросам.
— Умение быстро и самостоятельно добиваться результата.
Продукт должности:
— Решенная заявка пользователя в срок (заявка должна быть решена за 4 часа).
— Исправно работающее рабочее место сотрудника Компании.
Требования:
— Опыт работы от полугода на позиции "сервис-инженер" / "системный администратор" / "специалист технической поддержки" - будет являться большим преимуществом.
— Протяжка сетей.
— Опыт работы с консолью Active Directory.
— Опыт работы с ЭЦП (электронной цифровой подписью) (будет преимуществом).
— Понимание работы VPN.
— Честность, ответственность, аккуратность.
Условия:
— Опытный руководитель, который готов обучать, если есть желание учиться.
— Официальное трудоустройство.
— Юридическое лицо IT аккредитовано.
— Работа из офиса, м.Крестьянская застава, доступность от метро, график работы с 9.00 - 18.00, 5/2.
— Заработная плата полностью белая.
— Возможность роста на более сложные линии технической поддержки и системного администрирования.
Задачи:
— Принимать обращения клиентов по телефону и в чатах.
— Разбираться в вопросах пользователей и помогать находить решение.
— Решать типовые технические проблемы самостоятельно.
— Если вопрос сложнее — передавать его на вторую линию поддержки и контролировать дальнейшую работу.
— Взаимодействовать с техническим и клиентским отделами при решении нестандартных ситуаций.
— Постепенно погружаться в продукт и становиться экспертом в его работе.
Условия:
— Полностью удалённая работа — нужен только ноут/ПК, гарнитура и стабильный интернет.
— Официальное трудоустройство по ТК, белая зарплата, полный соцпакет, выплаты дважды в месяц.
— Заработная плата: фиксированный оклад 40 000 ₽/мес. на руки; премия за выполнение показателей KPI — до 10 000 ₽/мес. на руки при выполнении показателей на 100%.
— График работы: 2/2 с 09:00 до 21:00 (МСК); по согласованию возможны смежные смены день/ночь — 15:00–03:00 (МСК).
— Обучение продукту и процессам, помощь в техническом развитии.
— Корпоративная жизнь: онлайн-квизы, геймерские турниры, активности и общение с коллегами.
— Корпоративная программа скидок BestBenefits.
Требования:
— Умение спокойно и доброжелательно общаться с людьми.
— Готовность к большому количеству вопросов и нестандартных ситуаций.
— Внимательность к деталям.
— Интерес к тому, как что-то работает.
— Быстрое обучение и готовность задавать вопросы.
— Уверенное пользование компьютером и основными программами.
— Желание развиваться в IT и технической поддержке.
Задачи:
— Обеспечивать бесперебойную работу программных продуктов 1С на стороне клиента.
— Обновлять программные продукты 1С до актуальных версий и контролировать корректность их работы после обновлений.
— Настраивать и подключать клиентам сервисы, предусмотренные договором ИТС (например, 1С-Отчётность, 1С-Контрагент и др.), а также консультировать и обучать пользователей работе с ними.
— Выявлять потребности клиентов в дополнительных услугах (доработки, консультации, внедрение новых подсистем) и передавать информацию менеджерам.
— Оформлять отчётную документацию — закрывать наряды, подписывать акты выполненных работ.
Требования:
— Законченное образование не ниже среднего профессионального (техническое, инженерное или в сфере ИТ).
— Уверенное владение ПК, базовыми программами MS Office: Word, Excel.
— Практический опыт работы с 1С: администрирование, с пользовательским интерфейсом, любой конфигурацией, программирование.
— Готовность к профильному обучению.
— Желание повышать свои профессиональные навыки (сдача сертификатов, выполнение нетиповых работ).
— Ответственность и системность в работе.
— Коммуникабельность и открытость.
Условия:
— Полный рабочий день.
— Офисный формат работы в центре Тюмени с отличной транспортной доступностью и развитой инфраструктурой.
— Сдельно-премиальная оплата труда: на испытательном сроке от 40 000 рублей, к 6 месяцу 50-60 000 рублей, к 10–12 месяцу от 70 000 рублей.
— Интенсивное погружение с первого дня, доступ к реальным задачам и базам знаний.
— Поддержка команды, помощь и наставничество.
Компания:
— Тюменский офис «Первый Бит», на рынке с 2009 года, лидер по 1С в регионе.
— Более 5000 внедрений для реального бизнеса.
Задачи:
— Управлять руководителями групп и специалистами первой линии поддержки
— Планировать нагрузку и контролировать каналы поддержки
— Отвечать за сервисные показатели
— Проводить аудит команды и улучшать процессы
— Внедрять регламенты и стандарты обслуживания
— Вести проекты по улучшению клиентского опыта
Требования:
— Опыт управления командами в контакт-центре
— Понимание метрик CSAT, SLA, AHT, FCR и QA
— Умение находить причины отклонений метрик и влиять на них
— Опыт развития руководителей групп
Условия:
— Работа в офисе в Ташкенте
О компании:
Uzum Market — крупнейший маркетплейс Узбекистана.
Location: Berlin, Germany; London, United Kingdom; Dublin, Ireland; Amsterdam, Netherlands
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
We’re looking for a commercial product-minded partner who can sell, design, and shape AI-first delivery outcomes - someone who thinks like a product leader, sells like a consulting partner, and closes like a top-tier enterprise dealmaker.
This role sits at the intersection of enterprise consulting, product strategy, and AI-enabled delivery transformation. You will originate and close complex engagements where we don’t just sell capacity - we sell outcomes, fixed-price transformations, and AI-accelerated delivery models.
Core Responsibilities
Own enterprise deals end to end, from origination to signature
Build pipeline with CIOs, CTOs, COOs, and Digital and Product leaders in AI, software delivery and engineering scale-out
Turn business problems into productized, AI-augmented offers, shaping what we sell, not only how we deliver it
Structure fixed-price, milestone-based and outcome-based deals tied to speed, cost and impact, moving clients away from T&M
Advise executives on transformation and operating model redesign
Build long-term partnerships across multiple stakeholders on long-cycle, multi-service engagements in Europe and international markets
Work with the delivery and engineering leads from the start so what we sell matches what we can deliver
What You Bring
10+ years in enterprise B2B environments (consulting, IT services, digital engineering, or AI transformation)
Proven track record closing complex services / transformation deals
Strong ability to shift from staff augmentation → outcome-based + productized services
Deep experience in enterprise consulting-style selling
Strong commercial instinct for pricing and structuring deals
Ability to think in systems, operating models, and delivery economics
Why This Role
You are not managing a pipeline - you are creating commercial offerings
You are not selling hours - you are selling outcomes and transformation impact
You are not a vendor - you are a strategic partner in delivery design
You will shape how AI is embedded into real enterprise delivery models
You get full autonomy over commercial strategy and deal construction
High-trust, low-politics environment with real execution depth behind you
Location: Hong Kong
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
You are a crypto-native operations professional with genuine hands-on experience in the onchain economy; you have deployed capital into onchian lending protocols, managed leveraged positions, navigated liquidation risk, and executed transactions across multiple chains. You are equally comfortable operating within an institutional custody environment as you are diligencing a new protocol and automating different workflows. You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
What You’ll Do:
Serve as the IT Support Lead for our Hong Kong office, owning day-to-day local IT support operations and the overall end-user technology experience. This is an onsite role requiring presence in our Hong Kong office five days per week.
Provide high-quality deskside and remote support across hardware, software, identity, access, networking, mobile devices, and enterprise applications.
Deliver white-glove support to executive users and responsive, high-performance support to trading and other business-critical teams.
Act as the primary local escalation point for complex support issues, taking ownership through resolution and coordinating with global IT, Security, Engineering, and Infrastructure teams when needed.
Oversee and help develop a Level 1 / junior support engineer, providing guidance, prioritization, coaching, and quality oversight while maintaining a hands-on role yourself.
Manage and prioritize the local support ticket queue, ensuring issues are handled with appropriate urgency, SLAs are met, and service quality remains consistently high.
Monitor recurring issues and ticket trends, identify root causes, and drive permanent fixes, documentation, automation, or process changes rather than repeatedly treating symptoms.
Lead local onboarding and offboarding, device provisioning, laptop and mobile device configuration, and manage the hardware lifecycle end to end, including purchasing and receiving, provisioning, inventory and asset tracking, repair and replacement, and secure wipe and disposal of retired equipment.
Administer and support managed endpoints through MDM platforms such as Microsoft Intune and Jamf, including device enrollment, configuration, compliance, policy deployment, and troubleshooting.
Act as a first-line responder for local security matters, including phishing reports, lost or stolen devices, suspicious activity, and account lockouts or compromises, escalating promptly to the global Security team as appropriate.
Help maintain endpoint security and compliance standards, including EDR, disk encryption (BitLocker / FileVault), patch compliance, MFA, and support for audit or compliance requests as needed.
Support and troubleshoot macOS, Windows, and iOS devices, including imaging, configuration, deployment, patching, and application-related issues.
Troubleshoot network connectivity issues including TCP/IP, DNS, DHCP, VPN, Wi-Fi, proxy behavior, and the impact of enterprise security controls on user applications.
Own the reliability of local conference rooms and AV technology, proactively checking meeting spaces and ensuring executive and business-critical calls run without friction.
Act as a local point of contact for IT-related vendors and service providers, including ISPs, hardware suppliers, mobile carriers, and building management where technology services are involved.
Support Hong Kong office moves, expansions, build-outs, and other local technology initiatives, coordinating with global IT teams, Facilities, vendors, and other stakeholders as needed.
Participate in disaster recovery and business continuity planning and testing for the Hong Kong office, including readiness for local disruptions such as typhoons, power outages, and ISP or connectivity failures.
Support local mobile and communications requirements, including carrier management and relevant compliance tooling where applicable.
Partner closely with global Desktop Support and Helpdesk teams to align on standards, documentation, processes, tooling, and escalation paths.
Maintain clear local documentation, runbooks, support procedures, and knowledge articles so common issues can be resolved consistently and efficiently.
Identify opportunities to improve support workflows and reduce repetitive work through scripting, automation, self-service, or better tooling.
Communicate clearly with local office leadership and key stakeholders during incidents, major changes, office initiatives, and recurring problem areas.
Participate in the global IT Support 24/7 emergency on-call rotation, including nights, weekends, and holidays, responding to critical incidents and urgent support needs by phone or remote access as required, as well as planned maintenance or project work.
What We’re Looking For:
5+ years of experience in technical support, including significant deskside support experience in a professional, financial services, trading, or similarly high-performance environment.
Demonstrated experience acting as a senior escalation point, local IT owner, team lead, or equivalent role with responsibility beyond individual ticket resolution.
Proven ability to deliver white-glove support to executives and responsive support to business-critical users in fast-paced environments.
Strong working knowledge of both macOS and Windows operating systems at an administrative level, with hands-on experience supporting iOS/mobile devices.
Hands-on experience with MDM platforms such as Microsoft Intune and Jamf, including device management, configuration profiles, policy enforcement, compliance, and provisioning.
Strong experience supporting Microsoft 365 environments, including Outlook, OneDrive, Teams, and related productivity tooling.
Experience with identity and directory services, including user provisioning, group management, permissions, access control, and troubleshooting authentication-related issues.
Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and how enterprise network and security tools can affect application behavior.
Experience with hardware deployment, laptop and mobile device lifecycle management, asset tracking, and enterprise software troubleshooting.
Experience using ITSM or ticketing platforms and working within SLA-driven support processes; able to prioritize effectively across competing requests.
Strong ownership mindset with a track record of seeing issues through end-to-end and ensuring nothing falls through the cracks.
Proactive approach to support: able to identify patterns, improve processes, prevent recurring issues, and raise the quality of the overall support environment.
Excellent interpersonal, communication, and customer service skills, with the judgment and professionalism required to support executives and senior stakeholders.
Ability to work independently, make sound decisions, and take ownership of local IT operations while remaining closely aligned with global standards and teams.
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field - or equivalent practical experience.
Nice to Have:
Experience supporting trading floors or other low-tolerance, high-availability user populations.
Experience mentoring, coaching, or informally managing junior IT support staff.
Exposure to scripting or automation using PowerShell, Python, Bash, APIs, RESTful services, Git, or similar tools.
Familiarity with enterprise SaaS platforms for communication, project management, identity, and file collaboration.
Relevant certifications such as CompTIA A+/Network+, Microsoft, Apple, Cisco, ITIL, or similar.
What We Offer:
Competitive base salary and discretionary bonus
Flexible Time Off (paid)
Hybrid Working Arrangements
Company-paid health and protective benefits for employees and their eligible dependents
Free coaching and counseling sessions through Headspace
Generous paid Parental Leave
Free daily snacks in-office and weekly lunches
Opportunities to learn about the Crypto industry
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Задачи:
— собирать повторяющиеся задачи;
— работать с AI-сервисами;
— проверять готовые сценарии;
— помогать переносить процессы в цифровой формат.
Условия:
— доход от 85 000 ₽;
— полностью удалённо;
— обучение инструментам внутри проекта.
Дополнительно:
— не обязательно уметь программировать для работы с автоматизацией;
— навыки работы с ИИ становятся всё более востребованными в 2026 году.
Требования:
— видит профессию Customer Success как основную
— опыт в B2B, не обязательно в поддержке
— умеет объяснять сложное простыми словами
— свободный английский (B2 и выше)
— готов работать в ночные смены
Обязанности:
— коммуникация с B2С-партнёрами на английском
— погружение в запрос бизнес-партнёра
— выявление повторяющихся паттернов в обращениях
— ведение документации и описаний процессов
— решение проблем партнёров до конца
Условия:
— офис или удаленная работа (возможен гибридный формат)
— график 2/2, ночные смены 21:00–9:00 по МСК
Location: Newstead, Australia
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Warehouse Team
Have you ever wanted to work where you are successful team behind the successful team?
The VALD Warehouse team assembles and maintains the entire VALD suite of products using a large range of components to dispatch to our clients around the world. Our team is physically fit with can do attitudes, multi skilled and able to perform a wide range of warehouse duties.
About the role
This is a full‑time, permanent role in a fast‑paced environment, involving the building, programming and calibration of products, alongside responsibility for warehouse organisation, stock rotation and maintaining high standards of product and workspace presentation. The role offers regular training and upskilling opportunities, with the added benefit of potential global travel as part of your career development.
The production assembler role is open to someone with willingness to learn, great time management and a desire to complete tasks quickly and effectively.
Is this you?
Physically unrestricted to work in a warehouse environment
A mechanical mind and can quickly learn how things go together.
Ability to learn software and follow protocols.
Adaptable and can work well under pressure.
High level of attention to detail and a commitment to quality control.
Experience with hand and power tools and experience in a component assembly role.
You have excellent communication skills.
You have full working rights in Australia.
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD. Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture.
We have a range of benefits we offer to our team, such as:
Industry-leading compensation with healthy performance-based incentives.
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
Onsite chefs and baristas.
Onsite staff gym.
Subsidised Physiotherapy and Massage Therapy
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Zeitz, Germany
D-ploy
ist Anbieter von Informatik-Dienstleistungen mit Hauptsitz in der Schweiz und Niederlassungen in Deutschland, Österreich, USA, der Tschechischen Republik und im Vereinigten Königreich. Seit 2003 haben wir umfassende Kompetenzen in allen Bereichen der IT aufgebaut.
Die Kernkompetenz der D-ploy sind IT Dienstleistungen in den Bereichen IT Infrastruktur, Servicemanagement, Engineering, Migration und Operation. Unsere Stärke ist es, Kunden in allen Belangen der IT durch maßgeschneiderte Lösungen zufrieden zu stellen und mit gleichbleibend hoher Arbeitsqualität zu überzeugen. Flexibilität und Innovation sind unsere Markenzeichen.
Aufgabenbereich:
Erste Anlaufstelle vor Ort für Endanwender bei IT-Problemen, insbesondere bei Hardware-Themen (Client, Smartphone) und zur Unterstützung bei der Fehleranalyse und -behebung
Umsetzung und Unterstützung lokaler IT-bezogener Geschäftsanforderungen in enger Abstimmung mit zentralen IT-Strukturen (CDI) zur Sicherstellung einheitlicher Standards
Pflege der Dokumentation der lokalen IT-Infrastruktur sowie Unterstützung bei Betrieb und Umsetzung von Änderungen (Netzwerk, Firewalls, Server, Medientechnik)
Koordination und Kommunikation von Änderungen mit operativ kritischen Anlagenbereichen vor Ort, insbesondere als Testkoordinator für geschäftskritische Änderungen
Unterstützung und technische Betreuung produktionsnaher IT-Anwendungen und -Dienste (z. B. Telefonie, MES-Systeme wie CES, MIS, LMS, LIMS und Laborsysteme)
Koordination und Mitwirkung bei gruppenweiten IT-Strategieprojekten (z. B. „Fix the Basics“, Lifecycle-Maßnahmen zur lokalen IT-Infrastruktur)
Einrichtung und Verwaltung von Benutzerkonten und Zugriffsrechten sowie Dokumentation der Supportfälle im Ticketsystem
Austausch und Upgrades von Hardware sowie Mitarbeit bei IT-Rollouts, Migrationen und lokalen IT-Projekten
Requirements
Abgeschlossene Ausbildung im IT-Bereich (z. B. Fachinformatiker/in für Systemintegration) oder vergleichbare Qualifikation
Gute Kenntnisse in Windows-Betriebssystemen, MS Office, Netzwerktechnologien sowie gängiger IT-Hardware
Erfahrung im IT-Support, idealerweise im Produktions- oder Onsite-Umfeld
Kundenorientiertes Auftreten, Teamfähigkeit sowie sehr gute Kommunikationsfähigkeiten
Selbstständige, strukturierte und lösungsorientierte Arbeitsweise
Bereitschaft zu gelegentlichen Dienstreisen und flexiblen Arbeitszeiten
Fließende Deutschkenntnisse sowie gute Englischkenntnisse in Wort und Schrift
Aktuelles polizeiliches Führungszeugnis (nicht älter als 3 Monate) erforderlich
Benefits
Bezahlter Sonderurlaub
Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland)
Fishing for Friends-Programm – unser Empfehlungsprogramm
Gutscheine (B-Day-Gutschein, Hochzeits- und Neugeborenen Überraschung, 5-Jahres- und 10-Jahres-Jubiläums-Überraschung)
Weiterentwicklung und beruflicher Aufstieg
Freundliches und internationales Arbeitsumfeld
Vom Unternehmen gesponserte Veranstaltungen
Is
IT
in your DNA?
Location: Prague, Czechia
At
Dentons Europe Services
in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process.
Role
The Remote Service Desk Technician provides first-line technical support to users across European offices from the Prague-based Remote Service Desk. The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams.
Responsibilities
Provide first-line technical support, answering user queries relating to hardware and software problems.
Log all IT incidents and service requests into the ticketing system.
Resolve incidents and requests within agreed SLAs using remote diagnostic tools.
Escalate complex issues to L2 Service Management with appropriate documentation and context.
Hand over issues requiring physical intervention to Onsite Support teams.
Cooperate with Onsite Support and L2 Service Management to ensure seamless user experience.
Deliver excellent customer service ensuring users can continue to work with minimal disruption.
Follow processes, policies, and best practices in all interactions.
Document IT processes and procedures as required.
Support workflow improvement and automation initiatives where appropriate.
Requirements
First-Line Support:
Remote technical support for hardware, software, and Microsoft 365 services.
Incident and Request Management:
Logging, tracking, and resolution of IT incidents and service requests within SLA targets.
Escalation and Handover:
Timely escalation to L2 Service Management for complex issues and handover to Onsite Support for physical interventions.
Cross-Team Cooperation:
Close operational cooperation with Onsite Support and L2 Service Management to ensure seamless end-to-end service delivery.
Process Compliance:
Adherence to IT processes, policies, and best practices in all interactions.
Benefits
25 days of vacation/year
3 sick days/year
Meal lump-sum
MultiSport card
Multipass card
Home Office allowance
Location: United States- Augusta, Arkansas
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to locate root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment.
· Independently performs maintenance as per industry standards.
· Works with Planner Scheduler to optimize preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Leads, drives and participates in CI activities--processes, results and cost savings using CI tools and methodology.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Updates records and reviews CMMS history and analyzes data.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Experience in predictive technologies, precision alignments, and general maintenance of applicable process equipment.
· Understands electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Experience in vibration analysis or laser interferometer operations, precision alignments, and maintenance of applicable process equipment.
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$31.75
—
$40.63 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: United States- Augusta, Arkansas
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary.
· Independently performs maintenance as per industry standards.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Complies with 5S and housekeeping standards.
· Drives and participates in CI activities - processes, results and cost savings.
· Updates records and reviews CMMS history.
· Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.
· Utilizes predictive maintenance technologies to collect equipment performance data.
· Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.
· Completes on-the-job and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities, & Behaviors Required:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.
· Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.
· Must be able to use basic hand tools and specialized tools as appropriate
· May be required to travel.
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$27.37
—
$35.01 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
УдалённоseniorPoland
УдалённоseniorBerlin, Germany; London, United Kingdom; Dublin, Ireland; Amsterdam, Netherlands
seniorHong Kong; You thrive in fast-moving environments, take ownership during your time zone's hours, and treat operational gaps as problems to be solved rather than escalated
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