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Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Manage on-call tasks for high-urgency user issues with extreme ownership Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates Operate in ambiguity, making informed decisions even in never-before-seen situations Prioritize critically and comfortably adapt to an ever-evolving product landscape Minimum qualifications Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues Experience troubleshooting SSO, SAML, and OAuth authentication flows A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like) Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast Crisp but kind written communication and a deep care for detail Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team Preferred qualifications While not required, we're particularly excited about candidates with one or more of these specializations: Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) SQL proficiency for querying logs and investigating issues Understanding of LLM capabilities, practical applications, and current limitations Familiarity with enterprise networking concepts and IT infrastructure Familiarity with Git workflows and version control concepts Experience supporting government or public sector customers, including compliance requirements and security frameworks Background in team lead roles or managing contract/vendor support teams We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $131,040 — $210,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energises you, this environment will suit you well! If this is the kind of role that excites you, then we want you as our next Technical Support Specialist. This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred. What will I be doing? Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too Owning customer communications and issues from initial contact until resolution Becoming an encyclopedia of knowledge about how Fin & the Intercom platform works and the solutions they can offer. Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers. Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes. Influencing the direction of the Fin product through daily communication with our customers and consistent collaboration with our product teams. What your first 6 months will look like: In your first 30 days you will: Complete company onboarding, becoming familiar with Fin's values, strategy, and goals. Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments. Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions. Showcase successful and proactive communication about your training progress and needs/questions that arise. In your first 60 days, you will: Continue to complete CS trainings and pass relevant assessments successfully and on schedule. Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query. Demonstrate ownership in the execution of your work. Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda. In your first 90 days, you will: Receive QA reviews and action feedback. Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development. Contribute outside of the inbox via sharing suggestions and ideas for how we can improve. Successfully meet KPI targets and/or goals. Demonstrate Fin's Values in your work and alignment with the company vision and strategy. What skills do I need? 3-4+ years of technical support experience, ideally within a software/SaaS environment. Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.) A basic understanding of APIs and webhooks, navigating developer documentation to know what is and isn’t possible with Intercom’s REST API. Strong customer focus (excels at & enjoys helping customers) Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable) Strong problem solving skills (ability to think critically and learn on-the-fly) Ability to troubleshoot and utilize resources to answer questions on baseline topics Ability to take on & action feedback, as well as deliver feedback consistently and at a high quality to peers, managers and cross-functional partners. Excitement for a support environment that has fully embraced AI solutions as the next step towards providing world-class customer support. Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas. Bonus skills & attributes Experience using Intercom, or similar SaaS platforms. Experience as Tier 2 or similar level of support. Experience in coaching & mentoring teammates. Experience in helping customers make the most of their current subscriptions. Experience in using AI tools (Glean, ChatGPT, Gemini etc.) to troubleshoot customer issues *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $65,000 - $74,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Dhahran, Saudi Arabia; Lusail, Qatar; Muscat, Oman; Cairo, Egypt; Dubai, United Arab Emirates; Kuwait City, Kuwait Eram Talent is looking for a dedicated Liaisonman for Offshore operations to be a part of our esteemed client's team. The Liaisonman acts as the primary interface between the Operator’s drilling/workover team, the drilling contractor, and third-party service providers to ensure smooth coordination and execution of offshore drilling and workover operations. The role ensures all operations are conducted safely, efficiently, and in compliance with company and regulatory standards. Responsibilities Serve as the focal point between the Operator and Drilling Contractor during offshore operations. Coordinate day-to-day drilling and workover activities to ensure alignment with operational programs and schedules. Supervise and monitor drilling, completion, and workover operations to ensure adherence to the approved work program. Ensure that safety, environmental, and operational procedures are strictly followed at all times. Communicate operational updates, challenges, and performance reports to the onshore drilling management team. Verify and endorse contractor and third-party service company daily reports, job tickets, and timesheets. Participate in daily operations meetings and contribute to planning and problem-solving discussions. Ensure the availability and readiness of equipment, materials, and personnel for planned operations. Support incident investigations and recommend corrective actions. Liaise with logistics, marine, and procurement teams for the timely mobilization/demobilization of personnel and equipment. Requirements Minimum of 5 years of experience in offshore operations or liaison roles. Bachelor’s degree or Diploma in Petroleum Engineering, Mechanical Engineering, or related field. Minimum 8 years of oilfield experience , including: Drilling projects (jack-up / semi-sub / land rigs) OR Workover operations (completion, intervention, and well servicing). Previous offshore experience with major operators or drilling contractors is mandatory. Strong knowledge of well control, drilling fluids, downhole tools, completions, and well servicing operations. Valid offshore survival and medical certificates (e.g., BOSIET, HUET, OGUK). IWCF / IADC Well Control Certification (Supervisor level preferred). Excellent communication, leadership, and coordination skills. Ability to work under pressure in a multicultural offshore environment. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Amsterdam, Netherlands; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia JetBrains builds world-class developer tools trusted by 11 million users, including 88 Fortune Global Top 100 companies. As we accelerate our global growth, we’re expanding the Compliance department to keep revenue flowing smoothly and securely. About the role: Co-lead JetBrains’ global export controls & sanctions program . Drive compliance with EU and U.S. export controls and manage risks with emerging AI-related controls. Enable secure global sales while protecting the company from regulatory and reputational risk. What you’ll do: Co-lead export controls & sanctions program of the group. Monitor and interpret EU/U.S. export controls, sanctions, and enforcement trends. Own classification, licensing, and technology-transfer processes. Advise on higher-risk transactions, strategic deals, M&A, market entry, and technology partner onboarding. Build and refine workflows, documentation, and automation for trade compliance. Act as an escalation point for restricted countries, entities, and high-risk reviews. Collaborate with Legal, Sales, Product, Procurement, Finance, and Security on cross-border compliance matters. Assist and drive sanctions & export control-related investigations & concern reviews. What you bring 8+ years of on-hands EU & U.S. trade compliance experience in a tech or global software environment Strong command of EU export control regulations (EUDU), EAR (including de minimis, FDPR, AI related) and sanctions regimes. Ability to interpret technical software/AI features for export classification. Pragmatic, business-oriented judgment; excellent communication skills; fluent English. What we offer: A competitive salary, annual bonus, and a wide range of benefits. Flexible hybrid work. Modern offices with ergonomic workspaces, massages, on-site parking, and snacks. Annual wellness allowance and a professional development budget for conferences, certifications, and leadership coaching. An open, engineering-driven culture where the Legal & Compliance team is viewed as a strategic business partner. We welcome applicants with diverse backgrounds regardless of their gender, ethnicity, religion, disability, sexual orientation, or age. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family. Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-HYBRID #LI-MH2 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Yanbu, Saudi Arabia Eram Talent is seeking a qualified Safety Officer for a short-term engagement of 1 month. This position is crucial for ensuring a safe working environment across various operations, complying with safety regulations, and promoting health and safety awareness among employees. Responsibilities Conduct regular safety inspections and assessments to identify hazards. Implement and oversee safety protocols in compliance with local regulations. Assist in the development and delivery of safety training programs. Investigate incidents and accidents to determine root causes and implement corrective actions. Maintain records of safety inspections, incidents, and training sessions. Collaborate with management and staff to promote a culture of safety. Report on safety performance and recommend improvements where necessary. Requirements Bachelor's degree in occupational health and safety or a related field. A minimum of 5 years of experience in a safety officer role. Strong understanding of safety regulations and best practices. Excellent communication and organizational skills. Ability to work effectively both independently and as part of a team. NEBOSH or equivalent certification is preferred. Willingness to work on-site and travel if required. Interview: Face to Face Interview in Marafiq, Yanbu. (Mandatory) Note: The candidate needs to have GOSI & Ajeer. (Mandatory)

Location: Remote-EU Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Here’s some quotes from real customers about working with Success Engineering:   “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO”   “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant”   “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!”   “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.”   “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Dhahran, Saudi Arabia Eram Talent is a leading Talent Acquisition Consultancy that specializes in placing highly skilled professionals in various industries worldwide. We are currently looking for a Field Compliance Coordinator specializing in Drilling Environment and Gas Plants Environment for one of our prestigious clients in the oil and gas sector. In this role, the Field Compliance Coordinator will ensure adherence to safety regulations and standards within drilling and gas plant operations. The successful candidate will collaborate with field teams, contractors, and management to identify risks, monitor compliance, and implement appropriate safety measures. Responsibilities Develop, implement, and monitor compliance programs specific to drilling and gas plant environments Conduct regular safety audits and risk assessments to ensure regulatory compliance Provide training and guidance to personnel on safety practices and emergency response procedures Investigate safety incidents and recommend corrective actions to prevent reoccurrence Collaborate with cross-functional teams to promote a culture of safety and risk management Stay updated on industry regulations and best practices related to drilling and gas operations Ensure documentation and reporting for compliance-related activities are complete and accurate Requirements Bachelor's degree in Environmental Science, Safety Management, or a related field Minimum of 7 years of experience in health and safety compliance related to drilling and gas plants Strong understanding of safety regulations and standards in the oil and gas industry Excellent communication and interpersonal skills Proven ability to conduct effective training and audits Experience in incident investigation and risk assessment methodologies Certifications in Occupational Health and Safety are a plus

Location: Riyadh, Saudi Arabia; Dammam, Saudi Arabia; Jeddah, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; Cairo, Egypt The Project Manager will lead and manage railway safety and inspection activities for key railway operation and maintenance projects across Saudi Arabia. The role requires extensive experience in railway systems focusing on safety compliance, technical inspection, accident investigation, and regulatory oversight, ensuring the highest standards of railway operation safety. Responsibilities: Conduct scheduled supervisory visits and technical inspections at major railway projects (e.g., Haramain High-Speed Railway, Riyadh Metro, Etihad Rail). Lead on-site investigations immediately following railway accidents or incidents. Prepare and submit detailed monitoring and investigation reports within prescribed timelines (usually within two weeks). Review, update, and contribute to railway policies, regulations, and procedural documents as requested by regulatory authorities. Participate in meetings with railway operators and government transport authorities, both remote and in-person. Verify operator compliance with safety certifications, operating licenses, and regulatory requirements during inspections. Provide continuous technical support and respond promptly to queries from the Authority staff between site visits. Ensure all inspection and investigation activities strictly comply with official safety standards and protocols. Requirements Minimum of 20 years’ experience in railway systems, safety, operation, and maintenance (O&M). Bachelor’s degree in Engineering, Safety Management, or related technical field. Master’s degree is preferred. Proven experience conducting technical investigations of railway accidents or incidents. Hands-on experience with railway operation, maintenance protocols, and safety standards. Prior experience working on railway projects in Saudi Arabia or GCC countries is highly desirable. Strong knowledge of international best practices for railway safety and inspection.

Location: Dammam, Saudi Arabia; Dubai, United Arab Emirates; Doha, Qatar; Mumbai, India; Delhi, India Eram Talent, a leading Talent Acquisition Consultancy, is currently looking for a Safety Compliance Supervisor specializing in Train/Metro projects. This role is critical in ensuring that all safety and compliance protocols are adhered to during the operation and maintenance of train and metro systems. As the Safety Compliance Supervisor, you will oversee safety programs, conduct inspections, and ensure compliance with local, national, and international safety regulations. Responsibilities Develop, implement, and maintain safety compliance programs and policies for train and metro operations. Conduct regular safety inspections and audits to identify potential safety risks and ensure compliance with regulations. Facilitate safety training sessions for employees and stakeholders involved in train and metro operations. Investigate incidents and accidents, prepare reports, and make recommendations for preventive measures. Monitor safety performance metrics and report findings to management for continuous improvement. Collaborate with engineering, operations, and maintenance teams to ensure adherence to safety standards. Act as a point of contact for safety-related inquiries and concerns among staff and stakeholders. Requirements Bachelor's degree in Occupational Health and Safety, Engineering, or a related field. Minimum of 8 years of experience in safety compliance supervision in the transportation or rail industry. In-depth knowledge of local and international safety regulations related to train and metro operations. Strong leadership and communication skills, with the ability to train and influence others. Experience in conducting safety audits and risk assessments. Proven track record in incident investigation and reporting. Professional certifications in safety management (e.g., NEBOSH, OSHA) are highly desirable. Ability to work collaboratively in a diverse team environment. Willingness to travel to different sites as required.

Location: Cairo, Egypt As a Network & Security Administrator at Müller's Solutions, you will play a crucial role in maintaining the integrity, security, and performance of our network systems. This multifaceted position involves monitoring and managing both network infrastructure and security protocols to protect sensitive data from potential threats. You will work collaboratively with IT teams to ensure seamless network operations, implement security measures, and respond to incidents effectively. Key Responsibilities: Configure, monitor, and maintain network devices, including routers, switches, firewalls, and access points. Implement and enforce network security policies and procedures to safeguard the organization's data and systems. Conduct regular network and security assessments to identify vulnerabilities and recommend improvements. Respond to and investigate security incidents, coordinating efforts for resolution and reporting. Manage user access controls and permissions within network systems, ensuring compliance with security standards. Document network configurations, security policies, and procedures to maintain accurate records. Stay current with the latest cybersecurity trends and technologies, applying best practices in network management and security. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 3-5 years of experience in network administration and security management. Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP), and technologies. Experience with configuring and managing network security devices, such as firewalls (Palo Alto, Cisco ASA), IDS/IPS, and VPNs. Familiarity with active directory, user authentication, and access management. Proficiency in troubleshooting and resolving network and security-related issues in a timely manner. Excellent analytical and problem-solving skills, coupled with strong communication abilities. Relevant certifications such as CompTIA Security+, Cisco CCNA, or equivalent are preferred. Preferred Qualifications: Experience with cloud services and network management in platforms such as AWS or Azure. Knowledge of network monitoring tools and security best practices. Familiarity with compliance frameworks (PCI DSS, HIPAA) and incident response processes. Advanced certifications such as CCNP Security or CISSP are a plus. Demonstrated ability to work collaboratively in a fast-paced environment and manage multiple priorities.

Location: Chemnitz, Germany About Our Client They are a respected European brand in enamel-coated architectural panels and glass-fused-to-steel tanks and digestors . Their solutions are valued for their durability, aesthetic quality, and performance in harsh conditions: Architectural Panels – For tunnels, train stations, subways, and building facades, known for fire resistance, low maintenance, and long-term color retention. Storage Tanks – For drinking water, wastewater, agricultural grain, and animal feed storage, offering corrosion resistance and longevity. Biogas Digestors – For renewable energy production from organic waste and agricultural residues, trusted for gas-tightness and chemical durability. Their brand is now supported by a global industrial group with a successful track record of rebuilding and scaling engineering businesses in both Germany and India. With access to capital, leadership depth, and market access, the new ownership is committed to preserving the brand’s legacy while driving operational modernization. About the Role They are seeking a results-oriented and hands-on head of quality, who is focusing quality-leadership in the worldwide markets of their brand, strategic quality management based on process improvements, and roll out quality-culture over the full team. Reporting to COO/CEO. Requirements Key Qualifications 5–7 years of experience in quality management and leadership in German industrial manufacturing , ideally in metal fabrication, coatings, tanks, or building materials Strong knowledge of relevant quality standards and regulations ISO 9001; ISO 14001, ISO 45001, ISO 50001 Hands-on mentality and team spirit High quality and safety awareness High personal ownership, integrity, and the ability to lead by example Key Responsibilities Development of strategies, design, implementation, and maintenance of processes and systems for managing and directing an Integrated Management System for Quality Investigation and resolution of quality issues, response to customer complaints to ensure an optimal level of customer satisfaction. Analysis of system effectiveness, development of strategies for managing the internal/external audit process for ISO 9001, ISO 14001, and ISO 45001, and presentation of system performance reports to the management team. Conducting internal audits and organizing external audits according to the company's approved audit program Employee development and training regarding quality awareness Leadership of a small team Benefits Why This Role? Be at the forefront of restoring a legacy industrial brand with real technical depth and global reputation. Operate with autonomy, clarity, and full support from a respected and successful international parent company. Help shape a company’s next chapter—not as a caretaker, but as a builder. Attractive compensation, aligned to responsibility and results.

Location: Lagos, Nigeria Who we are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. We are the place for you, if You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea. The position You will conduct assigned operational and IT audit reviews and investigation with a view to providing assurance to the Board and Senior Management those controls are in place, adequate and operating effectively to support the Company in achieving its goals. Responsibilities Conduct risk assessment and audits of departments/functional areas in accordance with the audit plan. Timely investigation of all fraud cases, customer complaints, general investigation and any assigned special investigation as may be assigned from time to time. Provide practical recommendations to management to minimize risk resulting from poor internal controls. Provide assurance that controls are in place and are effective and adequate and make recommendations where necessary. Track resolution of all audit / control recommendations and ensure compliance within agreed timeline. Create and improve homogenous Control Culture across all units of the Bank that aligns with the business objectives of the Bank. Requirements Requirements Required: B.Sc degree in any field. Minimum of 4 years’ experience performing Internal Control/Audit function. This job is perfect for you if you: Have advanced knowledge of auditing processes/procedures. Have the ability to balance detail with departmental goals/objectives. Have excellent verbal and written communication skills. Are excel and numbers-savvy and very detail oriented. You will not enjoy this job if you Work best in structured, hierarchical settings. Require clear, pre-set deliverables and constant direction. Are used to working with a large team. Benefits What’s in it for you You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Engineer will be someone who thrives in autonomy, is deeply curious, innately technical, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Engineer, you'll own the most complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most nuanced investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energizes you, this environment will suit you well! If this is the kind of role that excites you, then we want you as our next Technical Support Engineer. This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred. What will I be doing? Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too Owning customer communications and issues from initial contact until resolution Becoming an encyclopedia of knowledge about how Fin & the Intercom platform works and the solutions they can offer. Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible. Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions. Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers. Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes. Influencing the direction of the Fin product through daily communication with our customers and consistent collaboration with our product teams. What your first 6 months will look like: In your first 30 days you will: Complete company onboarding, becoming familiar with Fin’s values, strategy, and goals. Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments. Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions. Showcase successful and proactive communication about your training progress and needs/questions that arise. In your first 60 days, you will: Continue to complete CS trainings and pass relevant assessments successfully and on schedule. Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query. Demonstrate ownership in the execution of your work. Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda. In your first 90 days, you will: Receive QA reviews and action feedback. Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development. Contribute outside of the inbox via sharing suggestions and ideas for how we can improve. Successfully meet KPI targets and/or goals. Demonstrate Fin’s Values in your work and alignment with the company vision and strategy. What skills do I need? Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page! 2+ years of technical support experience. Innate comfort in using AI tools (e.g. Claude, Cursor) to write and interpret code and technical problems. Understanding of web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs. Understanding of REST API, SDKs & Webhooks. Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.). Strong customer focus (excels at & enjoys helping customers). Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable). Strong problem solving skills (ability to think critically and learn on-the-fly). Ability to troubleshoot and utilize resources to answer questions on baseline topics. Ability to take on & action feedback. Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency. Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas. Bonus skills & attributes Completion of technical coding bootcamps, programs, courses, etc. Previous experience working in a troubleshooting environment. Understanding code syntax or use of specifically supported frameworks. Experience configuring our supported iOS/Android Plugins (mobile SDKs). Familiarity with native mobile development. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $85,000 - $98,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Hanoi, Vietnam Company Overview CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team. Reporting Line: Reports directly to the Head of Customer Support Location: Onsite-Hanoi, Vietnam General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms. Job Role: Effectively manage company communication channels, including live chat, emails, and phone calls. Identify and assess customers’ needs to ensure a high level of satisfaction. Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal. Provide timely and accurate support to clients within the specified time frame. Maintain and update CRM records with all customer interactions and actions taken. Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation. Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction. Work independently as well as collaboratively in a team environment. Adhere to standard operating procedures and company policies at all times. Requirements Requirements: Proven experience in a customer support or client service role. Previous experience or background in Forex trading or the financial markets is a strong advantage. Excellent command of English and Vietnamese, both spoken and written. Proficient in Microsoft Office applications (Word, Excel, Outlook). Strong phone communication skills with active listening abilities. Ability to work under pressure and meet tight deadlines. Excellent communication, problem-solving, and presentation skills. Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future). Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth. Benefits Benefit of working at CXM: Competitive Salary along with KPI Bonus Night Shift Allowance Growth Opportunities Collaborative Team

Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a leading SAP consulting company dedicated to empowering organizations with innovative supply chain management solutions. We specialize in optimizing supply chain processes through the effective implementation of SAP technologies, ensuring our clients achieve operational excellence and increased efficiency. Job Overview: We are looking for a qualified SAP Supply Chain Lead who will oversee the implementation and management of the SAP Supply Chain Management (SCM) domain. This encompasses all products within the SAP ecosystem, as well as all interfaces to non-SAP applications and mobile solutions. The individual will hold full responsibility for directing the SCM team and ensuring the successful delivery of related project objectives. Requirements Requirements: RESPONSIBILITIES Collaborate with the Delivery Leadership Team to oversee and regulate the development and delivery of functionalities related to Supply Chain Management (SCM) Formulate application strategies and provide direction for all SAP services within the SCM domain Manage relationships and ensure alignment of activities with other functional and technical teams Ensure prompt investigation and resolution of incidents and issues occurring in SAP systems and services Offer necessary support, input, guidance, and recommendations regarding Technical Designs produced by other SAP domain teams Ensure compliance with established standards for procedures, quality assurance, templates, and documentation  Preserve the integrity, manageability, and architectural standards of the SAP systems in accordance with agreed protocols  Lead and oversee the daily activities of SCM team members while monitoring their performance  Act as a technical lead in the design, development, testing, and implementation of technological solutions (significant support may be required outside standard working hours)  Establish a performance baseline for SCM-related processes; Monitor system performance and optimize it for peak efficiency within the SCM domain  Review and provide input for common deliverables (e.g., user acceptance test plans)  Collaborate with the authorization team to develop and implement an appropriate security model within the SCM domain  Drive the resolution of issues associated with the implementation and testing of SAP upgrades and service pack enhancements concerning SCM  Engage actively in the hiring and selection process for the project team  Responsible for conducting post-implementation reviews and monitoring business applications within the SCM.  Participate in the Change Request process to document and rationalize the need for changes.  Develop and sustain effective and productive relationships with customers and other team members  Undertake additional activities as required to achieve the objectives of the role JOB REQUIREMENTS: 2 of 2 EDUCATION: A bachelor's or master's degree in Computer Science, Management Information Systems, or a related field from a recognized national or international educational institution. Proficiency in both Arabic and English. A current SAP certification. RELEVANT EXPERIENCE: Over 10 years of professional experience working on SAP projects within the Supply Chain Management (SCM) domain. At least 5 years of experience managing SAP landscapes within medium-sized or large organizations. Demonstrated strong management skills vital for effective strategic planning, directing, reporting, and executing the administrative duties associated with this position. A thorough understanding of the system development lifecycle and its associated implications. • Proficient understanding of IT best practices, including ITIL frameworks pertinent to Incident, Problem, and Request processes. • In-depth knowledge of various SAP functional areas, especially from an integration perspective (FICO, HR, BI, etc.). • Experience in the SAP Defence sector will be considered advantageous. • Acquainted with various SAP security models and products (SSO, IDM) from a Supply Chain Management (SCM) viewpoint. • Proven experience in gathering and documenting system requirements, as well as articulating functional designs for business application solutions and identifying implementation challenges from a functional perspective. • Strong understanding of the complexities associated with enterprise-wide system implementation. • Familiarity with standardized support development frameworks and methodologies. • Expert proficiency in SAP implementation methodologies, including Activate. SKILLS REQUIREMENTS: • Capacity to lead cross-functional projects and initiatives. • Strong organizational, time management, and stress management skills, with a commitment to meeting deadlines. • Exceptional multi-tasking capabilities. • We seek an individual who can excel under pressure and make well-considered decisions! You'll need to be comfortable working independently, with just a little supervision. It's great if you have some experience with support and management resources. Your skills in resolving issues both between teams and within them are a big plus! Effective written and verbal communication is essential. We'd love for you to share your knowledge by training business users. Your understanding of technology and its role as an enabler will be valuable. A track record of collaborating successfully in a diverse team is important. Most importantly, we're seeking someone with a positive attitude and a commitment to delivering results! Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Riyadh, Saudi Arabia About Müller's Solutions: Müller's Solutions is a premier provider of SAP consulting services, with a commitment to delivering exceptional results through innovative and tailored solutions. We partner with organizations to transform their SAP landscape and enhance operational efficiency, ensuring the successful implementation of strategic initiatives. Job Overview: We are seeking a seasoned SAP Technical Lead with expertise in NetWeaver and Basis. The SAP Technical Lead will oversee the administration and operation of SAP-centric solution management. Key responsibilities include delivering technical guidance and ensuring that the NetWeaver team complies with established technical standards. Collaborate with Functional and Technical Designers to guarantee consistent and high-quality technical solutions that align with the agreed designs. This role also plays a crucial part in enhancing the team’s technical knowledge and delivery capabilities. The position encompasses all facets of SAP NetWeaver administration, such as system installations and upgrades, troubleshooting and resolution, database management, client copies, system refreshes, SAP instance configuration, and performance optimization for a complex system landscape. Furthermore, the SAP Technical Manager will engage in the transition process to facilitate a seamless shift from implementation to production operations. Requirements • Offer technical analysis and oversight proficiency in the management of SAP Netweaver and SAP development teams, thereby directly shaping business solutions. • Collaborate effectively with the Implementation Delivery Leadership Team to aid in the development and execution of services within the SAP domain. • Develop comprehensive documentation for SAP system administration, development processes, and operational guidelines. • Ensure compliance with established standards during the execution of procedures, quality assurance measures, templates, and documentation. • Oversee existing operational guidelines to guarantee consistency and completeness. • Take appropriate actions to investigate and resolve incidents and issues arising within SAP systems and services. • Uphold the integrity, manageability, and architectural fidelity of SAP systems. • Act as a technical lead in the design, development, testing, and implementation of technology solutions (please note that significant support may be necessary beyond regular working hours). • Establish a performance baseline, monitor system performance, and optimize for maximum efficiency. • Develop SAP technical components and maintain fluency in various SAP technologies. • Engage with the Netweaver team to establish a suitable security model for any new enhancements or modifications, leveraging expertise in the current SAP security model. • Lead the resolution of matters associated with the implementation and testing of SAP SPS upgrades and service pack enhancements. • Participate in the Change Request process to document and validate the necessity for changes. • Implement and evaluate backup and recovery strategies, high availability solutions, as well as configurations for network, database, and operating systems. • Foster and maintain effective, productive relationships with clients and team members. • Undertake additional responsibilities as required to meet the objectives of the role. EDUCATION:  A graduate or post-graduate degree in Computer Science, Management Information Systems, or an equivalent field from a recognized national or international educational institution.  Proficient communication skills in both Arabic and English languages. RELEVANT EXPERIENCE: Over 10 years of professional experience in SAP projects. At least 5 years of experience in managing SAP landscapes within midsize or large organizations. Proficient in SAP Basis/NetWeaver administration for both ABAP and JAVA stacks. Familiarity with multiple operating system environments, including Linux, Unix, and Windows. Experience in implementing S/4 HANA. Skilled in the installation and configuration of various SAP products. Competence in hardware capacity planning. Knowledgeable in various backup and recovery tools utilized with SAP products. Experienced in high availability solutions. Proficient in the SAP Correction Transport System and SAP Security management. Understanding of different SAP security models and products, such as SSO and IDM. Familiarity with change management processes. Insight into internal support and escalation processes. Knowledge of SAP support processes (OSS) along with escalation workflows. Experience in enterprise-wide system implementations. Experience with SAP defense-related products is an advantage. SKILLS REQUIREMENTS: Proven project leadership within and between teams. Strong organizational, time, and stress management skills; meets deadlines consistently. Effective multi-tasking abilities. Availability for off-hours work and on-call responsibilities. Decisive under pressure. Independent work capability with minimal supervision. Skilled in facilitating issue resolution across teams. Excellent written and verbal communication. Self-motivated with strong problem-solving and interpersonal skills.

Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We are a leading trading platform that is expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.    We are currently growing our Backend Team and looking for great Engineers with an interest in trading to join us! Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team's efforts directly impact our ability to offer clients a seamless and secure trading journey.   We believe great engineering talent not only delivers excellent code, but also lives our values. We are looking for someone who is eager to go fast, willing to innovate and grow, who knows how to listen, respect and support, strives to exceed client expectations, and takes full ownership to achieve real results. Core responsibilities: Design and build scalable, low-latency, and high-performance backend services Develop distributed and asynchronous systems ensuring reliability and fault tolerance Optimise performance across JVM, databases, caching, and networking layers Apply security best practices in handling client PII and financial transactions Use event-driven architectures and modern messaging solutions (e.g. Kafka) Collaborate with cross-functional teams to align architecture with business needs Maintain high code quality through testing, code reviews, and CI/CD practices Leverage AI tools to accelerate development, testing, and delivery What you will need: Experience & domain knowledge: Proven experience in FinTech, Banking, or related financial domains Strong understanding of distributed systems architecture and the client–server model Ability to design and maintain scalable, low-latency, high-performance systems Solid knowledge of concurrency, multithreading, and asynchronous programming Awareness of security best practices in handling PII and financial transactions Basic understanding of network protocols and troubleshooting Experience working in a product-led fast-paced environment as a team player Technical skills: Java and Spring: Advanced knowledge of Java Core technologies and the Spring framework Data Mastery: Proficiency with SQL databases, ensuring optimal performance, structure, and replication Concurrency & Async programming: advanced understanding and hands-on experience in asynchronous programming methods. Events streaming: Understanding of the event driven architecture (Kafka or similar solutions). Operational Proficiency: Understanding and hands-on experience with Ops activities, Kubernetes, pipelines, Fit Flow and modern CI/CD patterns and strategies AI tools: ability to effectively use AI technologies in engineering work e.g. applying AI for coding assistance, debugging, testing, documentation, and optimisation of workflows Soft skills: Communication: Effective communication skills, especially with teams responsible for security, operations and product Analytical thinking: Ability to tackle and investigate complicated problems and convert it to the task Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements Ownership and Accountability: Readiness to take ownership of tasks, issues as well as demonstrate accountability of the results and outcome Nice to have: Performance : Knowledge of JVM performance optimization practices No-SQL: Experience working with no-SQL databases is a big plus In-memory storage : Strong knowledge of in-memory cache solutions What you will get in return: Competitive salary and annual performance-based bonus Generous annual leave policy Health insurance and pension fund, with additional benefits depending on location Hybrid working model (3 days from office) or fully remote across the country of employment Workation policy (30 days remote from anywhere in the world) Two additional paid days per year dedicated to volunteering What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

Location: Sofia City, Bulgaria; Warsaw, Mazowieckie, Poland; Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. Our Engineering team plays a pivotal role in ensuring the robustness, speed, and security of our Product. Dedicated to enhancing performance, providing a best-in-class user experience, ensuring compliance, and safeguarding data, the team’s efforts directly impact our ability to offer clients a seamless and secure trading journey. We are seeking a skilled Frontend Software Engineer whose ambitions match ours: to skyrocket technical skills to architect-level mastery. At capital.com, you’ll have the unique opportunity to grow your technological understanding and expertise, focusing on areas that make us industry leaders: performance, launch time efficiency, system resilience, and the utmost data confidentiality. Experience & Domain Knowledge: Experience working in a product-led, fast-paced environment as a team player 3+ years of professional front-end development experience with a focus on Angular In-depth experience developing complex, real-world applications using Angular 2+ Ability to create and maintain clear documentation of created or modified functionality Understanding of UI/UX design principles to effectively collaborate with design teams Technical Skills: Deep understanding of reactive programming concepts like observables and RxJS Familiarity with testing tools and techniques for optimizing web performance Ability to perform hands-on front-end development, write code, conduct unit tests, and perform code reviews Business level proficiency in English or above (equivalent to B2 or above in CEFR) Soft Skills: Communication: Effective communication skills, especially with teams responsible for security, operations, and product Analytical thinking: Ability to tackle and investigate complicated problems and convert them to the task Adaptability to Rapid Changes: Demonstrated capability to adjust to quick technological shifts and evolving business requirements Ownership and Accountability: Readiness to take ownership of tasks, and issues as well as demonstrate accountability for the results and outcome Nice to have: Knowledge of the Ionic framework for building hybrid mobile applications Experience with performance optimization and application resilience strategies Familiarity with Agile methodologies and DevOps practices What you will get in return: Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. Work-Life Harmony: Join a company that genuinely cares about you —because your life outside of work matters just as much as your time on the clock. Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.