Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken.
You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.
THE OPPORTUNITY
- Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation.
- Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
- Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
- Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute.
- Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action.
- Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.
- Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences.
- Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
WHAT YOU BRING
- Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch.
- Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
- Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
- Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design.
- Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
- Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⚡ THE CORPORATE TEAM AT ALAN
You will join Alan's Corporate team, the unit that covers legal, privacy, governance, risk, compliance and security as Alan scales.
Alan wants to be in 10 countries within five years, and that only works with corporate processes built to scale with it. This is a newly created role, and your job is to make Alan's regulated development seamless and integrated with how we build product.
You will benefit from close mentorship and structured support, you won't be left on your own, and the deep legal, privacy, and security expertise stays in the team around you. At Alan, roles evolve, so you will have real opportunities to expand your scope across topics and countries as you grow.
🤝 YOUR MISSIONS
Corporate protects Alan and its members, but regulated work can still be slow, manual and disconnected from how we build. You are here to build the compliance product that fixes that: processes and tooling that hold as Alan grows, and that make regulated work lighter on both sides, for the teams you serve and for the experts you work with.
- Make regulated work scale. Alan's regulatory load grows with every new member, market and product. You build the layer that absorbs it, so Corporate's load stops climbing in lockstep with the company: a clear path from each request to the right owner, and tooling that takes on the recurring work.
- Rebuild processes end to end. You find the painful process, work out what people are really doing to get around it, and redesign it so it is faster for everyone. You stay on it after launch, watch how it is used, and keep improving it until it becomes the way people work.
- Build practical automation and AI-enabled workflows from end-to-end. You identify where no-code, low-code, AI tools or other forms of automation can remove repetitive work, improve consistency and help people make better decisions. You design workflows that combine tools, data, controls and human judgment appropriately.
- Spot the next bottleneck before it bites. You design solutions that keep Alan compliant and fast at the same time, rather than trading one for the other.
- Measure what you ship. You set clear goals and check them, so every change makes life easier on both sides: the Corporate team you work with and the people they serve.
In your first six months, you will have:
- Shipped a first system that gives the teams you serve one simple, fast way to get what they need from Corporate.
- Owned at least one process from problem to a live, automated solution that people actually use.
- Become a trusted, pragmatic builder for the Corporate team and for the people they serve.
- Established a clear approach to measuring adoption, quality, efficiency and continuous improvement.
🚀 PROFILE WE ARE LOOKING FOR
What you bring
- You have built things people kept using. You have turned manual, repetitive work into automated or self-serve solutions with no-code, low-code and AI tools, whether at work or on your own projects. You can explain what you built, why you built it and how people used it.
- You understand AI-enabled workflows. You are familiar with current AI tools and have experimented with using them to improve research, decision-making, knowledge work or operations. You are interested not only in using AI tools, but also in combining them into reliable workflows that solve real problems.
- You are drawn to regulated work. You want to understand why these processes exist and where they create friction, and you ramp up fast on a domain that is new to you. Hands-on experience in one of these areas is a plus that speeds your ramp-up, not a requirement.
- French and English (professional level).
Qualities we look for to join our team
- Builder mindset: You can operate independently, make progress with incomplete information, prioritise ruthlessly, involve the right experts and bring a project to a useful outcome without waiting for perfect certainty.
- Explorer mindset: You are curious about a vague problem, dig deep to frame it well, stay solution-oriented, and escalate early.
- Systems thinking: You look beyond isolated tasks and understand how people, processes, tools, data and controls fit together.
- Appetite for regulated complexity: The complexity of regulated work energises you as much as the tooling does, and you approach it with a try-and-retry, challenger mindset.
- Sound judgment: You sense where a shortcut would break a legal, privacy, security or compliance requirement, and you know when to stop and ask.
- Project ownership: You drive projects end to end, from user research and planning to delivery, and you own what happens after launch: adoption and continuous improvement.
- Clear communication: You are proactive and clear with stakeholders, you show progress, and you explain why.
For this role we are looking to hire within the C0-C1 level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France, Belgium or Spain.
Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
👀 YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role Summary:
We’re hiring a strategic, hands-on Subregional Head of Account Management to lead and scale our account management function to support our Rx, NV and Commerce Platform teams. You’ll manage a layer of Team Leads (managers of frontline Account Managers) or directly manage Account Managers in several countries and be accountable for the overall retention, revenue growth, and operational excellence across the segment. This is a leader role — you’ll set strategy, build the playbook, run operations & forecasting, recruit and coach leaders, and partner cross-functionally to drive lifetime value for thousands of merchants.
What you’ll own:
Strategy & Vision:
Define and execute the account management strategy — segmentation, coverage model, lifecycle motions (onboarding, adoption, retention, growth), and long-term roadmap.
People Leadership:
Line manage Team Leads and frontline Account Managers. Hire, coach, develop and scale high-performing leaders; run regular 1:1s, calibration, and career planning.
Operational Excellence:
Build standard operating procedures, playbooks, KPIs, forecasting cadence, quota & incentive design, and capacity planning for the channel.
Revenue & Retention:
Own revenue retention, expansion (upsell/cross-sell), and churn reduction strategies — working to maximize Take Home Pay
Lead Ads & Promotions commercial motions:
define go-to-market and coverage for WoltAds, Promo & Campaigns, and venue marketing credits; partner with local Advertising teams to prioritise spend, co-funding and conversion playbooks.
Drive promo-funding strategy & efficiency:
create playbooks for promo funding/co-funding (local & Mx), set co-funding targets, ensure campaign efficiency and measurement (e.g., orders uplift per promo euro).
Own ads revenue and adoption targets:
grow ad sales revenue within the book, drive adoption of evergreen campaigns and AutoBidding, and increase ARPA from advertising and promotional products.
Performance & Analytics:
Establish and monitor the right metrics, dashboards and reporting; use data to optimize coverage, productivity and targeting.
Cross-Functional Partnership:
Work closely with Sales, Marketing, Onboarding, Product, Finance and Operations to align acquisition to post-sale motions, surface product feedback, and improve customer outcomes.
Customer Advocacy & Escalations:
Represent customer needs internally, lead resolution for strategic/high-impact accounts and systemic issues, and steward voice-of-customer insights.
Headcount & Budgeting:
Lead workforce planning, staffing models, and budget recommendations for the account management organization.
Change Management / Scaling:
Lead change initiatives as you scale — tooling, process, CRM automation, and quality assurance.
What you'll be doing:
Must-have
8+ years of experience in account management, customer success, or sales leadership, with direct experience.
3+ years managing managers (Team Leads) — proven experience as a “manager of managers.”
Track record of scaling teams (hiring, enablement, process, tooling) while improving retention and account growth metrics.
Strong operational and analytical skills — comfortable with forecasting, KPIs, dashboards, and CRM systems (Salesforce, HubSpot, Gainsight, etc.).
Excellent people leader: coaching, running calibration, performance management, and building leadership bench strength.
Excellent communicator — able to influence senior leadership and partner across product, sales, marketing and operations.
Customer-first mindset with a bias for measurable outcomes (NRR, churn, adoption, ARPA).
Bachelor’s degree or equivalent experience.
Nice-to-have
Experience in marketplace, logistics, SaaS or commerce platforms that serve s.
Experience with subscription / recurring revenue business models and designing incentive plans.
Experience with scaling teams across multiple markets/countries and managing distributed teams.
Experience with operational tools such as Tableau/Looker, or BI tooling.
Success metrics / KPIs:
Net Revenue Retention (NRR) and Gross Revenue Retention (GRR)
Churn rate (monthly/quarterly)
Commission Rate %
Take Home Pay Rate %
Revenue expansion (upsell & cross-sell) from accounts
Ads revenue (absolute and growth %)
Promo Funding
Merchant satisfaction (CSAT/NPS) for segment
Team productivity metrics (accounts per AM, bookings per rep)
Forecast accuracy & management of renewal pipeline
Employee engagement and leadership bench strength (turnover of Team Leads / AMs)
Competencies & leadership qualities:
Strategic thinker who is hands-on and operationally excellent.
Data-driven decision maker who balances quantitative rigor with customer empathy.
Coach and talent developer who builds trust and drives results through others.
Change agent who can scale processes and build a culture of continuous improvement.
Highly adaptable and comfortable with ambiguity and rapid growth.
What we offer:
[In this section, add selling points of what the person will gain by joining Wolt. Sell the role, why do you think they should join Wolt and this role, rather than another job? What can we offer them? For certain roles, it might make sense to add the local benefits, if you see those as good selling points.]
Why you’ll love it:
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Compensation:
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary below is the monthly salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Poland Pay Range
26 142 zł
—
39 212 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Berlin; Munich
Workplace: Hybrid
Job title: Program Manager
Department: Missions Line of Business
Location: Munich or Berlin, Germany
Reports to: Program Director (Germany)
Employment type: Permanent
Working type: Hybrid
WHY THIS ROLE MATTERS
Deliver complex Satellite Mission programs end-to-end, ensuring customer success, on-time execution, and scalable delivery excellence.
You will ensure the full lifecycle of customer missions—from contract execution through delivery—acting as the central orchestrator across engineering, product, operations, and commercial teams. Your role is to ensure programs deliver against commitments while building strong, trusted customer relationships.
This role directly contributes to ICEYE’s ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in Munich or Berlin. Regular travel to Espoo (Finland), and customer sites is required.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
EXPECTED OUTCOMES
- Deliver assigned Satellite Mission programs on time, within budget, and to agreed performance standards
- Build and maintain trusted, long-term customer relationships, acting as the primary interface throughout program execution
- Establish and drive clear program plans (scope, milestones, resources, financials) aligned with internal and customer objectives
- Identify, manage, and resolve risks, dependencies, and escalations to ensure uninterrupted program delivery
- Orchestrate cross-functional execution across engineering, product, operations, and commercial teams
- Implement scalable program management practices that improve delivery reliability and efficiency across Missions
- Establish effective reporting structure and communication channels and mechanisms to ensure timely and accurate information flow among program team members, stakeholders, and senior leadership
What we’re looking for
Must haves:
- Proven experience (5–10 years) managing complex, multi-stakeholder programs involving advanced technology systems (e.g., space, defence, telecom, automotive, IT, or similar)
- Strong customer-facing experience, with the ability to manage senior stakeholders and navigate complex requirements
- Demonstrated ability to lead cross-functional teams
- Expertise in program planning, execution, and governance (scope, schedule, budget, risk management)
- Strong analytical and problem-solving skills, with the ability to make decisions under uncertainty
- Excellent communication and stakeholder management skills across technical and non-technical audiences
- Fluent German (native level) and ability to obtain security clearance
- Bachelor’s degree in business, engineering, or a related field
NICE TO HAVES:
- Knowledge in Earth Observation (EO), SAR, or remote sensing programs
- Experience working on satellite or similarly complex system programs
- Experience with governmental or defense customers
- Knowledge of hardware, software, or embedded systems development
- Experience in product development environments
- Master’s degree in business, engineering, or a relevant field
- PMP, PgMP, or equivalent certification
Application Process
- Initial screening call with Talent Attraction
- Hiring Manager interview with Program Director (Germany)
- Case Study
- Interview with CEO Germany
- Final interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
What you will own. Take product ideas from problem definition through design, implementation, rollout, and iteration, including experiments that may grow into standalone products.
What you will do Build new strategic partnerships with travel companies, agency networks, airlines, OTAs, travel platforms, loyalty programs, fintech companies, travel-tech players, and other distribution channels. Build a specific partnership hypothesis for each account rather than sending a generic company presentation.
Responsibilities:
— Transform complex first-party and third-party data into persuasive, actionable narratives and strategic recommendations for advertisers and internal stakeholders.
— Design hypothesis-driven research frameworks that identify the right business questions before selecting methodologies.
— Conduct and synthesize mixed-methods research, including qualitative and quantitative approaches, to uncover cultural and consumer trends.
— Translate insights into compelling sales narratives, strategic positioning, and “why Reddit” stories that support advertiser acquisition and revenue growth.
— Help brands understand how to succeed on Reddit through culturally informed audience and platform insights.
— Support both advertiser growth and consumer growth initiatives by identifying opportunities to strengthen Reddit’s market position across EMEA.
— Contribute to brand strategy development, positioning work, perception studies, and Jobs-to-be-Done (JTBD) frameworks.
— Surface culturally relevant regional insights that inform marketing, communications, and growth strategies.
— Develop a nuanced understanding of online communities, subcultures, and evolving social behaviors across fragmented EMEA markets.
— Act as a subject matter expert on Reddit communities, internet culture, and platform behavior within the German and broader EMEA media landscape.
— Create sharp, provocative, insight-led narratives that challenge conventional thinking and inspire action.
— Represent Reddit at industry events, client presentations, keynote sessions, and thought leadership opportunities.
— Influence senior stakeholders through concise, commercially relevant storytelling and strategic recommendations.
Qualifications:
— 7-10+ years experience in consumer and market research, data analysis, consulting, strategy.
— Proven experience working in stakeholder-facing insights, strategy, analytics, or research teams within media owners, agencies, or platform organizations.
— German and English language proficiency required; French is a plus.
— Strong presentation and communication skills, with experience representing insights at high-profile consumer, B2B, and client-facing events.
— Deep expertise in mixed-methodology research, including qualitative methods (ethnography, focus groups, moderated and AI-moderated interviews, social listening) and quantitative methods (survey design, segmentation, brand tracking, statistical analysis).
— Strong understanding of the German media and advertising landscape.
— Ability to engage credibly with senior stakeholders across major German brands and media agencies.
— Familiarity with platform analytics, first-party data, and syndicated tools such as GWI, Comscore, Ipsos, and survey research platforms.
— Broad category fluency across key advertiser verticals including CPG, automotive, finance, technology, entertainment, and retail.
— Working knowledge of the competitive platform landscape across EMEA.
— Strong cultural intuition and curiosity around online behavior, digital communities, and emerging social trends across EMEA markets.
— Comfortable navigating cross-functional priorities and collaborating across multiple internal teams.
Conditions:
— Full-time position.
— Hybrid work format based in Germany.
Benefits:
— Global benefit programs including workspace, professional development, caregiving support.
— Family planning support.
— Gender-affirming care.
— Mental health and coaching benefits.
— 100% employer-funded retirement savings plan.
— Risk benefits.
— Flexible vacation and paid volunteer time off.
— Generous paid parental leave.
Additional information:
— Interviews may be recorded, transcribed, and summarized by AI with opt-out option.
— Commitment to equal opportunity employment and reasonable accommodations for disabilities.
Design, implement, test, and operate production services and APIs. Lead projects or meaningful components of projects from problem definition through deployment and iteration.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced
Senior Manager, Settlement & Reconciliation
to lead and enhance our settlement and reconciliation operations across both digital assets and fiat.
This role requires more than strong settlement operational experience. The ideal candidate should have a solid understanding of
trading and settlement system architecture
, including how settlement systems interact with trading platforms, transaction data, custody/banking infrastructure, and finance/accounting systems.
The role will serve as a key bridge between
Finance, Settlement Operations, Product, Engineering, and other relevant stakeholders
, translating settlement and accounting requirements into clear system, data, and reporting requirements.
Candidates with experience in
traditional financial markets, securities, banking, brokerage, clearing, custody, or other transaction-intensive financial institutions
are highly preferred.
The successful candidate will build a settlement and reconciliation function that is not only operationally effective, but also
system-driven, highly reconcilable, and finance-ready
.
The individual should be able to understand a transaction from execution through settlement, reconciliation, and ultimately financial accounting, and work across Operations, Finance, Product, Data, and Engineering to ensure that the underlying processes and systems are scalable, controlled, and transparent.
What You’ll Be Doing
Settlement Operations
- Lead and oversee day-to-day settlement operations across digital asset and fiat transactions.
- Ensure transactions are settled accurately, completely, and within the required timelines.
- Establish and continuously improve settlement procedures, controls, exception handling, and escalation mechanisms.
- Identify settlement breaks, operational risks, and process inefficiencies, and drive timely resolution.
- Support new products, transaction flows, and business models by assessing their settlement and operational requirements.
Settlement System & System Architecture
- Develop a strong understanding of the end-to-end settlement system architecture and transaction data flow.
- Understand how settlement systems interface with:
- Trading systems and order/transaction engines;
- Wallet, custody, and blockchain infrastructure;
- Fiat banking and payment systems;
- Data warehouse and reporting platforms; and
- Finance, accounting, and general ledger systems.
- Work closely with Product and Engineering teams to define settlement-related system requirements.
- Translate operational and finance requirements into clear and actionable
data, system, and reporting specifications
for Engineering teams.
- Define the reports, data fields, transaction-level information, and reconciliation logic required to support settlement operations and financial accounting.
- Participate in system implementation, enhancement, UAT, and post-implementation validation from a settlement and finance-control perspective.
Digital Asset Reconciliation
- Own and oversee
Digital Asset (DA) reconciliation
, including reconciliation among customer balances, internal ledgers, wallet/on-chain balances, custody records, and other relevant source systems.
- Investigate and resolve reconciliation differences, including transaction timing differences, system exceptions, missing transactions, and data inconsistencies.
- Work with Product, Engineering, Data, Wallet, and Finance teams to identify root causes and implement sustainable remediation.
- Establish appropriate reconciliation controls and monitoring mechanisms to ensure completeness and accuracy of digital asset balances and movements.
Fiat Reconciliation
- Own and oversee
Fiat reconciliation
across customer balances, banking/custodian records, payment channels, internal operational systems, and the general ledger.
- Ensure customer fiat assets and liabilities can be reconciled to relevant operational and accounting records.
- Investigate reconciliation breaks and coordinate with Finance, Fiat Operations, Product, Engineering, banks, custodians, and payment service providers for resolution.
- Drive automation and system improvements to reduce manual reconciliation and operational dependency.
Customer Transaction Reconciliation
- Oversee transaction-level reconciliation covering customer trades, deposits, withdrawals, transfers, settlements, and other relevant transaction activities.
- Ensure customer transaction records can be traced consistently across trading, settlement, operational, and accounting systems.
- Establish effective exception-management processes for unmatched or incomplete transactions.
- Support Finance and external audit requirements by ensuring transaction data and reconciliation evidence are complete, accurate, and traceable.
Finance & Accounting Support
- Partner closely with Finance to ensure settlement data and reports provide sufficient information for accurate and timely accounting.
- Understand how trading and settlement activities ultimately flow into financial records and the general ledger.
- Define operational reports and data outputs required by Finance for:
- Accounting entries;
- Period-end closing;
- Balance sheet reconciliation;
- Customer asset and liability reconciliation; and
- Financial and external audit support.
- Identify gaps between operational systems and accounting requirements and work with relevant teams to develop scalable solutions.
Process, Control & Team Management
- Build and maintain robust settlement and reconciliation SOPs, controls, and governance frameworks.
- Drive automation and process improvements to improve settlement efficiency, accuracy, scalability, and control.
- Establish key operational metrics and monitor settlement exceptions, reconciliation breaks, aging items, and resolution timelines.
- Manage and develop the settlement team, ensuring clear ownership, effective prioritization, and strong execution.
- Act as a senior escalation point for complex settlement, reconciliation, and transaction-related issues.
- Collaborate effectively with cross-functional stakeholders across Finance, Product, Engineering, Data, Operations, Risk, Compliance, and other relevant teams.
What We Look For In You
Bachelor’s degree or above in Finance, Accounting, Economics, Business, Information Systems, or a related discipline.
Significant experience in
settlement, clearing, reconciliation, transaction operations, custody, or related financial operations
, with experience in a managerial or senior leadership role.
Strong experience with
customer transaction reconciliation and transaction-level data analysis
.
Solid understanding of trading lifecycle and settlement processes.
Prior experience in
traditional financial institutions
, such as banks, securities firms, broker-dealers, exchanges, clearing houses, custodians, payment institutions, or other transaction-intensive financial businesses.
Strong understanding of how
trading systems, settlement systems, reconciliation platforms, and accounting systems interact
.
Ability to understand system and data architecture and translate operational or finance requirements into clear requirements for Product and Engineering teams.
Strong experience in designing or defining operational reports, reconciliation reports, and transaction-level data requirements.
Strong analytical and problem-solving skills, with the ability to investigate complex reconciliation differences and identify root causes.
Strong understanding of operational controls, data completeness, accuracy, and transaction traceability.
Excellent stakeholder-management and communication skills, with the ability to work effectively with both Finance and technical teams.
Strong ownership mindset and ability to operate effectively in a fast-paced and evolving business environment.
Nice to Haves
Experience in cryptocurrency, digital assets, exchanges, fintech, brokerage, or other high-volume transaction platforms.
Hands-on experience with
digital asset / wallet / on-chain reconciliation
.
Experience with fiat payment, banking, custodian, or payment-service-provider reconciliation.
Experience participating in settlement or reconciliation system implementation and transformation projects.
Experience working with Product and Engineering teams on system design, data requirements, reporting logic, UAT, and process automation.
Familiarity with accounting systems, general ledger processes, and period-end financial reconciliation.
Experience supporting internal or external audit requests relating to transaction completeness, settlement, or reconciliation.
SQL, data analytics, or other data-querying experience would be an advantage.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced blockchain developer to join our team building the next generation of high-performance on-chain trading infrastructure. You will help design and implement a unified trading engine — supporting Perpetuals, Spot, and Prediction Markets under a single margin account — and contribute to
ExchangeOS
, an infrastructure layer that lets KYC'd institutions and Web3 entities stake to create and operate their own trading venues (DEXs) on top of our chain.
What You’ll Be Doing
Design and build a unified account and matching system that supports Perpetuals, Spot, and Prediction Markets — including on-chain order matching, cross-margin validation, settlement, and liquidation/risk engines (ADL, ADL-avoidance, ADL waterfall, ecosystem insurance fund mechanics).
Build and optimize the core components of
ExchangeOS
: the staking/venue-creation framework that allows KYC-verified institutions and Web3 protocols to launch and operate their own dex on shared infrastructure.
Drive performance engineering across the stack — parallel transaction execution, low-latency order pipelines, and throughput/latency optimization at the engine and chain level.
Track cutting-edge blockchain and trading-system technology (e.g. Hyperliquid, dYdX, other high-performance perp DEX architectures) and apply best practices to our infrastructure.
Partner with product and business teams to translate venue/exchange requirements into technical designs, and provide ongoing technical support.
What We Look For In You
Strong proficiency in
Rust
, with hands-on experience in high-performance, low-latency systems; experience with parallel/concurrent execution engines is a strong plus.
Deep understanding of exchange/matching engine mechanics: order book design, margin systems, liquidation and ADL, settlement, and risk engines — familiarity with perpetual, spot, or prediction market products is a strong plus.
Solid grounding in blockchain fundamentals (consensus, P2P networking, cryptography); experience reading core code of major L1/L2 systems (Ethereum, Optimism, Arbitrum, or high-performance L1s like Hyperliquid/Solana) is a plus but not the primary focus of this role.
Strong systems-performance mindset: profiling, memory/allocator tuning, and designing for sub-millisecond latency at scale.
Excellent teamwork, communication, and logical reasoning skills; genuine passion for trading systems and blockchain technology.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
At Anthropic, we're building AI systems that are safe, beneficial, and transformative. Our mission is to develop AI that benefits humanity, and we believe the most powerful capabilities emerge when we thoughtfully bridge the gap between research breakthroughs and real-world applications.
Claude is getting good at research. Given a well-posed problem, it can read the literature, write and run simulations, analyze results, and iterate on a design across physics, materials, chemistry, and engineering. But most of the hardest problems in science and engineering aren't well-posed. They live inside companies and labs with their own data, tools, constraints, and experts, and progress depends on turning all of that into work a model can actually do and check.
Our Applied AI, Science & Engineering team takes Claude to the scientists and engineers working on hard problems in energy, materials, hardware design, and other physical-world fields. We build the tools Claude needs to do real research and engineering work. Mostly that means software: the agent harnesses, integrations, evaluations, and working processes that turn a partner's problem into something Claude can make progress on and validate. We find real-world problems and test what we build through partner engagements, then feed our learnings back to our research and product teams. It's early, and the engineers who join now will shape how Claude gets applied to science and engineering.
This is an engineering role first. You'll spend real time with domain experts, become the person who knows how to get Claude working in their field, and prototype quickly alongside them. Most of your time, though, goes into building and hardening the systems that make that work repeatable, not into writing recommendations or configuring someone else's product. A science or engineering background is a big plus, but what matters most is that you can earn the trust of expert researchers, turn a fuzzy problem into something concrete and checkable, and ship.
Responsibilities
Build the agent harnesses and research loops that let Claude carry a problem from literature review through hypothesis generation, simulation, analysis, and design iteration
Connect scientific computing and simulation tools (finite element, CFD, electromagnetic, or molecular modeling codes, for example) so Claude can drive them reliably and at scale
Design and build evaluations that tell us whether Claude's work is actually right, and be honest about where it isn't
Sit with scientists and engineers at partner organizations to learn their problem, data, tools, and constraints, and turn open-ended questions into well-specified, verifiable tasks with clear success criteria
Prototype with partners, ship pilots into their workflows, and cut anything that doesn't move the problem forward
Turn what works in one engagement into shared tools, reusable components, and documented processes the next one can start from
Be the technical voice on how Claude performs on science and engineering work, explaining results, limits, and tradeoffs clearly to researchers, engineering leads, and non-technical stakeholders alike
Partner with our research and product teams to share where models fall short on science and engineering work, and help shape what comes next
You may be a good fit if you
Have 8+ years of experience building software, with strong engineering fundamentals and comfort across the stack, from data pipelines to tooling to quick interfaces
Have built real systems with large language models, including agents, tool use, or evaluations
Have worked on technical problems in a science or engineering field, such as physics, materials, chemistry, or electrical or mechanical engineering
Have a track record of zero-to-one work in startup or startup-like environments\
Can work directly with expert users, understand their workflows deeply, and still keep the focus on building the right system rather than the one first requested
Have good judgment about what can and can't be verified, and are comfortable saying a result isn't good enough yet
Bring high agency, pick up new domains quickly, and hold strong opinions loosely
Communicate clearly with researchers, engineers, and external partners, and care about the societal impacts of your work
Strong candidates may also have
An advanced degree or research experience in a physical science or engineering field
Hands-on experience with scientific computing and simulation, numerical methods, or optimization
Experience in industrial R&D, a national lab, or a deep-tech company in areas like energy, materials, manufacturing, or hardware
Experience building alongside customers or technical partners, for example in forward-deployed, applied AI, or solutions engineering roles, ideally where you also owned the software that came out of it
Experience with ML research, RL environments, or evaluation design
Candidates need not have
100% of the skills listed above
Formal certifications or education credentials
Expertise in every scientific domain we work in
Direct machine learning or AI research experience
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's legal team operates at the frontier of some of the most consequential legal and regulatory questions of our time — from landmark copyright matters to first-of-their-kind AI regulatory frameworks emerging across dozens of jurisdictions simultaneously. As we scale, the volume and complexity of our discovery and information governance obligations are growing rapidly.
We are looking for a Discovery Technical Operations Specialist to join our Litigation and Regulatory team and help build out Anthropic's discovery operations from the ground up, support active matters, and help drive information governance maturation. This is a unique opportunity to be a part of a critical function at one of the most closely watched companies in the world. You will work hand-in-hand with our discovery leads, litigation and regulatory counsel, outside counsel, discovery vendors, and cross-functional partners such as Security and IT to manage retention, preservation, collection, and production of electronically stored information (ESI) across active matters. Beyond matter-level support and programmatic development of discovery systems and processes, you will also help execute the development of Anthropic's broader information governance program, including data classification standards and defensible disposal practices that keep pace with a rapidly scaling AI company's evolving data landscape.
The right person for this role will be equal parts technical operator and operational project manager.
Key responsibilities
Build and operate discovery operations across the full EDRM lifecycle (preservation, collection, processing, hosting, review, and production including for novel and AI-specific data types)
Support the operational design and execution of the legal hold program including custodian identification workflows, hold issuance and tracking, periodic re-notification, custodian acknowledgments, and defensible release
Support and improve the discovery technology stack including RelativityOne, in-place preservation and collection tooling across Slack, Google Workspace, and internal systems, and supporting analytics and review platforms including configuration, access controls, templates, and reusable workspaces
Partner with discovery team, in-house counsel, outside counsel, vendors, and internal technical teams; coordinate matter execution, status, and escalations
Partner with Security, IT, and product engineering to support Anthropic's data landscape, instrument new data sources for hold and collection, and ensure each ESI source has a governed retention, hold, and disposition path
Improve and support the operational layer of Anthropic's information governance program: retention schedule execution, classification rollout, defensible disposition workflows, and data-inventory maintenance in close partnership with the Discovery Lead and information governance stakeholders
Integrate AI and automation into the EDRM lifecycle: generative-AI-assisted review, advanced analytics, custom Relativity applications, and agentic workflow automation for intake, hold tracking, status reporting, and internal documentation
Support active litigation, government investigations, and regulatory inquiries as the operational counterpart on the matter team coordinating workstreams, managing vendor execution, and surfacing operational risk and cost trade-offs to counsel
Design and build internal tools to streamline and manage critical discovery workflows (legal holds, preservation, collection, ECA, and production), and develop dashboards that report on data management trends and cross-matter discovery status
Minimum qualifications
Hands-on discovery experience across the full EDRM lifecycle, with demonstrated ownership of operations on complex matters in an in-house legal department, government agency, law firm, or vendor
A track record of supporting complex discovery operations functions
Working knowledge of major discovery platforms (Anthropic uses RelativityOne), including administration, search and analytics, AI/TAR workflows, custom application development, and AI workflows
Strong understanding of the Federal Rules on discovery and evidence, ESI preservation obligations, and proportionality, with the operational fluency to translate those obligations into workflows
Experience operating discovery across modern enterprise data sources Slack, Google Workspace, mobile, and engineering systems and an understanding of how to bring novel data sources under preservation and collection
Strong project management instincts and a track record of running multiple concurrent matters and programs under tight deadlines, with composure and precision
Demonstrated ability to communicate technical discovery and operational concepts clearly to attorneys, executives, engineers, and non-technical stakeholders
Preferred qualifications
6+ years of hands-on discovery experience across the full EDRM lifecycle
Experience standing up discovery operations at a young and/or fast-scaling company, particularly in the context of new kinds of ESI
Experience embedding with engineering or product teams to define discovery and information governance requirements, prioritize roadmap, and ship hold-capable and collection-capable features into core enterprise tools
Hands-on integration of generative AI and agentic workflows (e.g., Claude, Claude Code, or similar) into operational discovery work project tracking, status reporting, internal documentation, custom tooling, and script maintenance
Technical fluency working with engineering teams and modern infrastructure APIs, cloud (AWS, GCP), data pipelines, and version control and comfort writing, reading, or maintaining small scripts where useful
Experience operating information governance programs at scale including retention scheduling, data classification, defensible disposition, and data mapping across heterogeneous enterprise data sources
Experience with applying AI and automation to discovery operations, including generative AI for review, agentic automation, and operational tooling for hold tracking, reporting, and documentation
A collaborative, hands-on orientation, with integrity and genuine curiosity about building operational programs in a fast-moving environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$220,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
- Run the monthly and quarterly commission cycle, from pulling data and calculating commissions to validating payouts, getting approvals and handing off to payroll.
- Investigate rep questions, document what you find, recommend fixes, and clear issues quickly so reps trust their payouts.
- Work with Salesforce and data owners to keep source data clean, map new fields and deal types, and find upstream problems before they turn into payout errors.
- Reconcile and audit payouts against payroll, bookings and plan terms every cycle.
- Model the cost and payout impact of proposed plan changes and set up new plans in the system.
- Automate manual steps, tighten SLAs and build reporting on attainment, payout cost and comp effectiveness.
WHAT YOU’LL BRING
- 5+ years in sales compensation, commissions operations or a closely related finance/RevOps role.
- A track record of managing commission cycles across multiple regions, currencies, and payroll schedules, from data collection through payout validation, approvals, and payroll handoff.
- Strong analytical skills, including payout modeling, data reconciliation, and investigating discrepancies against compensation plan terms.
- Experience using Salesforce to pull and review sales data for commission calculations.
- Ability to configure sales compensation tools to calculate, validate, and report commission payouts.
- Clear, calm communication with sellers and leaders, including during difficult payout conversations.
EVEN BETTER…
- Familiarity with commission accounting, including accruals, journal entries, and month-end close.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
You'll own the operational backbone that connects what we sell to what we bill: turning executed contracts and agent usage into accurate bookings and reports, and turning the data behind both into critical insights the business acts on. This role sits at the center of the company’s business model and works across Sales, Finance, Legal, Pricing, GTM Systems, and Agent Development.
Own Order Management across the Customer Lifecycle
- Own the path from signature to booking: build, verify, and book quotes across the customer lifecycle, capturing all critical commercial terms
- Collaborate across GTM Operations, Finance, and Sales Compensation to ensure bookings flow accurately into all downstream systems and reporting
- Leverage and spearhead order management guides and best practices, influencing policies and processes as new terms and products emerge
Accelerate usage tracking and reporting
- Partner with Agent Development to set up, verify, and maintain outcome-based usage tracking across agents
- Run the monthly consumption reporting and billing cycle for our growing customer base, delivering key reports to the company and to the Customer
- Serve as the owner for usage questions from customers, Sales, and Agent Development
Support our Deal Operations and Velocity
- Draft, review, and execute order forms, working with our Pricing team to align on commercial negotiation, deal forecast, and downstream operability
- Partner with Sales, Legal, Pricing, and Finance across the deal lifecycle to execute deals cleanly and drive scalability over time
Build the Operational Machine with us
- Continuously identify repetitive processes across the order management lifecycle and collaborate across the Go-to-Market Operations team to automate and scale them
- Work with Revenue Operations and GTM systems to define billing processes and policies for new products and pricing models
- Ramp from running standard processes to owning complex and ambiguous scenarios
WHAT YOU’LL BRING
- 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company
- Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines
- Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields
- Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers
- Ability to identify areas for improvement and build solutions using AI tooling
- Based in San Francisco and able to work in-office with the team
EVEN BETTER…
- Experience with usage-based billing (commitments, overages, credits, true-ups)
- Familiarity with Quoting and Contract Lifecycle Management tools
- SQL or spreadsheet modeling skills
- Exposure to sales compensation, revenue recognition, or partner and reseller billing
- Experience at a high-growth company where you helped stand up a process from scratch
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Georgia; Serbia; Armenia; Cyprus
GoMining runs a portfolio, not a single product: Digital Miners, the GOMINING token, GoMining Card, Simple Earn, Wallet, Miner Wars, Academy, Travel, Launchpad and the VIP programme. Each of them ships, launches and promotes on its own rhythm — and today those messages reach the same user through the same channels without a single owner making sure they add up to one coherent story.
That owner is this role.
You'll sit at the centre of marketing as the connective layer between product go-to-market, brand, performance, content, CRM, community, design and PR. Half the job is orchestration: owning the communications calendar and running launches end to end, on time, across every channel. The other half is the message: making sure what we say about any product is clear, consistent, on-brand and worth a user's attention.
This is a hands-on individual contributor role with company-wide visibility. You will not manage a team — you will manage the flow of work between several of them.
What you’ll do
Orchestration: own how communication gets made and shipped
Own a single, company-wide marketing communications calendar: every product launch, feature release, campaign, promo and announcement in one place, with owners and dates.
Build and fix the communications planning process so marketing can absorb a dense flow of product launches without things getting lost between teams.
Run launches end to end, covering both product and brand comms. Take the go-to-market input from product marketing leads and turn it into a channel plan: CRM (email, push, in-app inbox), in-product surfaces, community, social, website and blog, app stores, paid support assets, PR, out-of-home. Then drive it to delivery.
Write the briefs. Translate business goals into creative and content briefs that designers, motion designers and copywriters can actually execute against, with clear deliverables and deadlines.
Be the single window into the design and production team. Prioritise, sequence and unblock requests instead of letting every stakeholder queue separately.
Hold the timeline. Chase dependencies across product, legal, compliance and finance so assets are approved and live on the date we committed to.
Close the loop: pull post-campaign results with the analytics and CRM teams, run the retro, and turn what you learn into the next brief.
Campaigns and partnerships: take the brand beyond its usual channels
Plan and run integrated 360 campaigns: one message, the right channels, launched together, on time and to a high standard.
Drive special projects and integrations, from concept and partner selection through to production and results.
Coordinate ambassador, celebrity, influencer and KOL partnerships, including long-term ambassador programmes with a series of activations, not just one-off placements.
Manage the production side: external agencies, creative studios and production houses, timelines, budgets, contracts and usage rights.
Coordinate joint communications with partners, collaborations and sponsorships.
Support the Brand Director in rolling out the brand refresh across every touchpoint.
Message: own what we say and how it sounds
Build and maintain the messaging architecture across the portfolio: what each product promises, to whom, in what words, and how the products connect into one proposition.
Turn technical and financial mechanics such as mining rewards, tokenomics, cashback, yields and VIP tiers into copy a first-time user understands without a glossary.
Own tone of voice and message consistency in practice, not just in a deck: review outgoing communications against brand and messaging guidelines before they ship.
Maintain the shared toolkit (messaging docs, key-message one-pagers, FAQ and objection handling, launch templates) so other teams stop reinventing product copy.
Write and edit the high-stakes pieces yourself: launch announcements, product pages, campaign concepts, executive and partner-facing materials.
Work closely with legal and compliance within the advertising and financial-promotion constraints of each channel and jurisdiction, so approved copy is also compliant copy.
Track how competitors and the wider crypto and fintech market communicate, and bring back what’s worth noting.
What success looks like
First month:
the calendar exists and is trusted; every product’s messaging is documented in one place; the brief-to-delivery process is running without you being chased.
First 3 months:
launches ship on schedule with a full channel set as the default, not the exception; message consistency across channels is visibly better; each launch produces a documented result and a next-step recommendation; the first integrated campaign or partnership project beyond our core channels is live or in production.
Requirements
4+ years in marketing communications, integrated campaigns, brand communications or product marketing, either in-house at a tech, fintech, marketplace, consumer app or scale-up, or agency-side with comparable clients.
Hands-on experience running integrated 360 campaigns at national or regional scale.
Proven end-to-end ownership of multi-channel launches: you can walk us through campaigns you ran from brief to results, and say honestly what worked and what didn’t.
Solid understanding of how production works: timelines, external contractors, budgets, approvals and rights clearance.
Experience coordinating external agencies, creative studios or production houses.
Genuine project management ability: prioritisation, dependency tracking, and working to deadlines and budget across teams you don’t manage.
The ability to hold a high creative bar while saying no, moving a date, or telling a senior stakeholder their request is out of scope.
Comfort with complex products: you enjoy the work of understanding a mechanic properly before writing about it.
Data literacy: you read campaign performance and use it to change the next brief.
Strong writing and editing in English (C1+). You’ll be assessed on real copy, not on adjectives in a CV.
Fluent Russian.
A portfolio or case studies of campaigns and projects you’ve led.
Would be a plus
Both agency and in-house tech experience.
Experience with ambassador, celebrity or influencer partnerships, especially long-term contracts with a series of activations.
Special projects, brand integrations, sponsorships or out-of-home campaigns.
Experience with a rebrand, or building brand or messaging systems from scratch rather than inheriting a finished one.
Experience in crypto, Web3, mining, trading, neobanking, payments or investment products.
Familiarity with advertising restrictions on financial and crypto products across ad platforms and jurisdictions.
Additional languages.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year.
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
Sierra’s Applied Research team advances the quality, speed, and cost efficiency of the models powering our agents across a wide range of tasks. Our work spans post-training open-weight models for specialized capabilities and pioneering new approaches to voice AI, turning research breakthroughs into reliable production systems.
WHAT YOU’LL DO
- Tackle unsolved applied AI and ML problems. Pushing the boundaries of post-training, voice AI, and long-horizon task execution, building agents that can reason, adapt, and reliably carry out complex tasks for customers.
- Determine when to build specialized models and when to use externally provided frontier intelligence, balancing quality, speed, and cost to deliver customer value.
- Turn ambiguous product and customer problems into well-framed machine learning problems.
- Develop, fine-tune, evaluate, and deploy models that improve Sierra’s customer-facing AI agents.
- Advance our post-training work, from supervised fine-tuning toward reinforcement learning and long-horizon optimization.
- Build rigorous evaluations that connect model performance to real-world agent quality.
- Work with large-scale, proprietary datasets spanning text and audio interactions.
- Collaborate across Sierra while taking ideas from experimentation through production deployment and customer impact.
WHAT YOU’LL BRING
- Strong experience building and deploying production machine learning and AI systems. We welcome backgrounds across applied ML, including search, ranking, recommendations, advertising, language, and speech.
- Excellent judgment in framing product problems as ML tasks and selecting the simplest & most effective approach.
- Experience working deeply with data, experimentation, evaluation, and model iteration.
- A practical, evidence-driven approach to ML, with strong judgement around when a problem calls for modeling and when a simpler solution will deliver the best outcome.
- The ability to operate with high agency and work across the stack when needed to deliver an outcome.
- Alignment with Sierra’s values, including Craftsmanship, Customer Obsession, and Competitive Intensity.
- A degree in computer science, machine learning, or a related field, or equivalent professional experience.
EVEN BETTER…
- Experience with supervised fine-tuning or reinforcement learning.
- Experience in search, ranking, recommendations, or advertising systems.
- Experience training and deploying language, speech, or multimodal models.
- Experience designing model evaluations tied to real-world product outcomes.
- Experience working with large-scale consumer datasets or high-volume ML products.
- Contributions to applied ML research or benchmarks.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE ROLE
Sierra’s AI agents depend on foundation models to reason and act in real time. The Inference team builds the systems that make those models fast, reliable, and efficient at scale.
As a Software Engineer on Inference, you’ll help define Sierra’s inference architecture across both self-hosted models and third-party inference providers. You’ll work on the systems responsible for serving and routing inference, managing capacity and quota, and optimizing for latency, reliability, and cost.
This is a systems-first role at the intersection of distributed infrastructure and AI. You don’t need to be an ML researcher—we’re looking for engineers who love complex systems problems and are excited to apply that expertise to one of the fastest-moving areas of AI infrastructure.
WHAT YOU'LL DO
- Partner with frontier labs and providers. At our scale, we rely on frontier labs, and inference providers to supply capacity, training and inference infrastructure.
- Shape Sierra’s inference architecture. Design how inference traffic flows across models, infrastructure, and providers, including new serving and proxy layers as Sierra scales.
- Build for low latency and high reliability. Develop systems for routing, failover, capacity management, and quota that keep inference performant and available across large-scale production workloads.
- Build and operate self-hosted inference. Run models on GPU infrastructure, from building containers and operating inference engines to managing the underlying compute capacity.
- Optimize inference performance. Work with the Applied Research team on techniques such as speculative decoding and serving-engine optimizations that improve latency, throughput, and cost.
- Build across a hybrid inference stack. Work with both Sierra-managed infrastructure and leading inference platforms, making architectural decisions about where and how workloads should run.
- Push the serving stack forward. Work closely with inference providers to tune engines and infrastructure for Sierra’s workloads.
- Support the broader model lifecycle. Contribute to infrastructure that enables post-training while partnering closely with our Models and Agent Runtime teams.
WHAT YOU'LL BRING
- Deep systems thinking and strong distributed systems fundamentals.
- Experience designing, building, and operating large-scale production systems.
- Strong judgment around tradeoffs involving latency, reliability, capacity, and cost.
- Experience taking ownership of complex infrastructure from architecture through production operation.
- Excitement about applying systems expertise to AI infrastructure and learning quickly as the underlying technology evolves.
EVEN BETTER
- Experience with ML infrastructure, MLOps, or production inference systems.
- Experience serving LLMs or other large models at scale.
- Experience operating self-hosted inference and GPU infrastructure.
- Familiarity with inference frameworks such as vLLM or SGLang.
- Experience with post-training infrastructure or inference-performance optimization.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Remote Canada; Toronto, Ontario
Workplace: Remote
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD
This is a partner marketing role built for pipeline. You'll turn a small number of high-potential partnerships (think AWS, Deloitte, and Carahsoft) into real, measurable revenue channels. You'll also be our enterprise marketing lead for regulated industries, specifically life sciences and government, where trust, compliance, and the right partner relationships decide who wins.
The objective is clear, but the playbook is yours to define. Some weeks you'll build an account plan with an AWS demand gen partner. Other weeks you'll plan a field event for healthcare or federal buyers, or work with sales on a named account list. The goal is to leverage partner channels to generate Enterprise, public sector and life sciences pipeline.
🗓️ THE DAY-TO-DAY
Partner Marketing That Generates Pipeline (the core of the job)
- Run joint programs with a small number of select partners (AWS, Deloitte, Carahsoft, and others as we prove what works) that move Enterprise and Gov pipeline.
- Make AWS work harder. Partner with our AWS demand gen resource by supplying what's been missing: target account selection, strong assets, account intelligence, seller engagement, tracking, and a packaged pitch AWS sellers can use.
- Use partner relationships to open doors at named ABM accounts, through formal partner workflows and one-off introductions, and build a repeatable process around both.
- Work closely with the Partnerships team on joint planning, co-funded activity, and accountability on timelines and lead commitments.
- Own partner-sourced and partner-influenced attribution with RevOps so we know what's working and where to invest.
Field Events
- Plan and run field events that put us in front of enterprise buyers, including Supper Clubs and partner co-hosted dinners, roundtables, and executive gatherings.
- Work with partners to co-fund and co-host events, with registrant targets and clear roles agreed up front.
- Partner with AEs, BDRs, and partner managers before and after every event so meetings, follow-up, and pipeline actually happen.
- Support our presence at industry events (for example, HR Tech, Unleash, DevLearn, and GovLoop) and turn them into pipeline.
Regulated Industries: Healthcare and Government
- Own the enterprise marketing approach for healthcare and public-sector buyers, where long cycles, compliance requirements, and buying committees shape everything.
- Build account-based programs for healthcare systems and government agencies using intent data and buying signals.
- Support federal campaigns alongside product marketing and the gov sales team: content syndication, event execution, targeted account lists, and partner-led plays (such as Carahsoft).
- Develop messaging and programs that speak to the real concerns of regulated buyers, like security, compliance, procurement paths, and contract vehicles.
Account-Based Execution and Sales Partnership
- Build account-based programs that reach full buying committees, including expansion into new teams inside existing accounts.
- Partner with enterprise AMs, AEs, and BDRs through structured cadences on targeting, messaging, and pipeline reviews.
Measurement & Iteration
- Use AI to scale what works.
- Measure everything: pipeline created, influenced, and accelerated, with clear attribution across new business, expansion, and partner-sourced.
- If something isn't working, whether a channel, an event, or a partner, you say so and change course. No sunk-cost loyalty.
💪 YOUR SUPERPOWERS
- Pipeline-obsessed marketer: 4–6 years of B2B SaaS marketing experience, with at least 1–2 years targeting enterprise buyers (5,000+ employees). You've driven measurable pipeline and revenue, not just lead volume.
- Partner builder: You've made partnerships produce pipeline, not just co-branded content. You know how to get a partner's sellers to care about your accounts.
- Field event operator: You've planned and executed events that turned into meetings and opportunities, and you know how to get sales and partners in the room.
- Buying-committee thinker: You're fluent in intent data, buying signals, and account engagement, and you use them to decide where to focus.
- Sales trust-builder: You win as a team with sales, through in-the-weeds collaboration and shared accountability.
- Ruthless about scope: You orient around what gets results and can stay focused on a few partners and programs without losing sight of the goal.
- "I can figure this out" mindset toward tools: UserGems, Influ2, ReachDesk, HubSpot, Salesforce, Outreach, Claude. Bonus points if you've used some, but curiosity matters more than a checklist.
- Active AI practitioner: You're already applying AI anywhere and everywhere.
🎁 BONUS POINTS
- Experience marketing to healthcare, government, or other regulated or public-sector buyers.
- Experience with hyperscalers (AWS, Google Cloud, Azure), co-sell, or global systems-integrator partnerships (Deloitte-style) where you made the relationship produce pipeline.
- Experience with government channel partners or reseller/contract vehicle models (Carahsoft-style).
- Familiarity with compliance and procurement considerations in healthcare or federal sales.
- Experience in learning, HR tech, or skills-focused technology.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
ГибридYou are interested not only in using AI tools, but also in combining them into reliable workflows that solve real problems
headWarsaw, Poland
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.