Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Ukraine
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. We are looking for a
Senior QA Automation Engineer
to join us as part of our team for
6 month project
.
About the Role
As a
Senior QA Automation Engineer
, you will join the team that works on the
floLIVE project
. By challenging traditional networks and IoT solutions, the service offers sustainable and profitable IoT revenue growth to chip-set manufacturers, IoT Cloud Platforms, and Service Providers. Service operates a self-developed, cloud-based connectivity enablement platform designed and built especially for IoT and encompasses a wide range of services to market verticals, from a full GSM core network, through IoT BSS and up to IoT vertical solutions — all provided as-a-service via our global cloud.
Tech Stack:
Java/Kotlin, Gradle, Spring Framework, PostgreSQL, Kafka, Hazelcast, Docker, Kubernetes
Team Structure
:
Technical Lead, Lead, 1FE, 1BE
Work Environment:
Remote. Flexible working hours aligned with Israel time zones.
As a qualified expert, You will:
Design and develop automation tests to increase & maintain quality and efficiency
Keep automation current, flexible, and designed to work within a continuous integration/deployment framework
Work with Product and QA automation teams to build a test strategy
Work with CI & DevOps teams to continually run your tests in CI/CD frameworks.
We’re looking for you if you have
4+ years of experience in automation testing of applications in a commercial/software development environment
2+ years of experience with Java or Kotlin
Creation of Automation Test scenarios and Test cases by analyzing the functional specifications
Experience with standard automated test tools and instruments
Experience working with databases (e.g., PostgreSQL, ClickHouse), including writing queries and analyzing results.
Experience with event-driven systems, including Kafka and messaging pipelines.
Experience in containerization solutions (Docker, Kubernetes).
Strong English communication skills, both verbal and written, enabling effective collaboration with international teams, delivery of demos, presentation of results, and clear communication of complex topics.
Proactive, results-oriented problem-solver who takes ownership of challenges and delivers effective solutions in complex environments.
Bonus points:
Experience in CI/CD environments (Jenkins).
Manual testing and Frontend automation experience.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values.
Interview steps
Interview with the recruiter.
Technical interview.
Manager Interview
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Solutions Architect to join our team and work on an orchestration platform for a leading global fintech company. The platform enables business partners to integrate once and offer a growing range of embedded financial products to their clients. In this role, you’ll own the end-to-end architecture across AWS infrastructure, .NET services, data flows, and partner integrations, collaborating closely with engineering teams and stakeholders to deliver secure, scalable, and reliable solutions.
🟩 What's in it for you:
Own the end-to-end architecture of a growing embedded finance platform
Shape reusable architecture patterns that support new products and provider integrations
Drive key architectural decisions across teams, working closely with engineering and technical leadership
✅
Is that you?
10+ years in software engineering, including 5+ years as a Solutions Architect
Strong hands-on experience with C#, ASP.NET, and .NET Core
Strong hands-on AWS architecture experience delivering secure, production-grade distributed systems
Solid experience with microservices, REST APIs, asynchronous/ event-driven patterns, and enterprise integrations
Working knowledge of React-based architecture, micro-frontends or embeddable components, and browser security
Experience with PostgreSQL and NoSQL databases (MongoDB), including data modeling, performance, and migrations
Hands-on experience with Docker, Kubernetes/EKS, IaC, CI/CD, and automated release controls
Ability to define non-functional requirements for availability, scalability, performance, recoverability, security, privacy, and supportability
Strong communication skills and ability to explain technical decisions and influence cross-functional teams and external partners
Valid U.S. visa and ability to travel to the U.S. for onboarding and knowledge transfer
Desirable:
AWS Certified Solutions Architect (Associate or Professional)
Background in payments, financial services, embedded finance, lending, BaaS, or regulated platforms
Experience with Akamai, AWS KMS/ACM, Argo CD, Snowflake, SFTP/file integrations, and enterprise identity/SSO
Experience with pluggable provider architectures, white-label portals, embeddable widgets, or multi-tenant platforms
Familiarity with architecture governance, threat modeling, PCI-related controls, privacy requirements, and audit evidence
🧩Key responsibilities and your contribution
In this role, you’ll provide architectural leadership throughout the development lifecycle, ensuring technical solutions meet business needs and quality standards.
Own solution architecture from discovery through production, including technical designs, transition plans, and engineering guidance
Design architectures across React portals, embeddable widgets, .NET microservices, APIs, Python data pipelines, and databases
Design AWS solutions using EKS, Lambda, ECS, S3, and Step Functions
Maintain architecture decision records, context and sequence diagrams, API and event contracts, non-functional requirements, and deployment views
Guide secure integrations with embedded finance providers, partners, identity services, enterprise APIs, file-based exchanges, webhooks, and downstream billing or settlement capabilities
Define patterns for service boundaries, API-first design, event-driven processing, idempotency, resiliency, error handling, auditability, and modular provider onboarding
Identify technical risks and cross-team dependencies, and develop mitigation plans
Partner with platform engineering teams on Terraform/Pulumi, Kubernetes, CI/CD, environment strategy, secrets management, and release controls
Drive secure design using IAM, encryption, key/secret and TLS/certificate management, network segmentation, least privilege, and secure development practices
Define observability standards; lead performance, resilience, and production readiness reviews
Coach engineers, resolve cross-team decisions, and communicate technical trade-offs to stakeholders
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: Yerevan, Armenia
Description
The Senior Executive Assistant provides comprehensive executive and administrative support to the Chief Sales Officer (CSO), ensuring effective coordination, communication, and information flow across the sales organization. The role encompasses calendar and travel management, preparation of executive-level reports and presentations, coordination of cross-departmental activities, monitoring of key deliverables, and facilitating communication between the CSO’s office, regional teams, business partners, and senior management.
Responsibilities
Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia)
Screen and triage all incoming email, calls and messages; respond on the CSO's behalf where appropriate and escalate only what needs the CSO
Plan complex international travel, visas, accommodation and itineraries, including trade shows and client visits (e.g. ICE, SiGMA, SBC events)
Prepare the CSO for every meeting: briefing notes, background on attendees, previous discussion points, and desired outcomes
Act as the main interface between the CSO and all sales staff, from routine requests to sensitive matters
Run the CSO's operating rhythm: weekly team-lead meetings, regional reviews, 1:1s, quarterly business reviews — agendas, minutes, decisions and action items
Track every action item and deadline the CSO assigns; chase owners, flag slippage early and close the loop without being asked
Coordinate with other departments (Project Implementation, Marketing, Finance, Legal, HR) to unblock sales deals and internal requests
Consolidate inputs from regional team leads into reports, dashboards and presentations for senior management and the board
Build high-quality decks, memos and summaries in English (and other languages as needed) that are ready to send without rework
Maintain trackers for pipeline updates, priority-country plans, partner status and team KPIs
Do first-pass research on markets, competitors, prospects and regulation when the CSO needs a quick view
Lead or coordinate special projects on the CSO's behalf: market-entry preparation, sales kick-offs, offsites, partner events
Represent the CSO's office in internal meetings and with external partners when the CSO is unavailable
Handle confidential information (contracts, compensation, strategy, personnel matters) with complete discretion
Continuously improving how the CSO's office works: templates, processes, tools and automation
Requirements
5–7+ years as Executive Assistant, Chief of Staff or Office Manager to a C-level executive, ideally CSO, CCO, CEO or Managing Director
Experience in a fast-paced international company; B2B tech, SaaS, iGaming or fintech is a strong advantage
Track record of supporting a leader who manages multiple teams across regions and time zones
Bachelor's degree in business, languages, international relations or a related field; a master's is a plus
Fluency in English (C1–C2, business-level written and spoken), Russian, and Armenian is required; proficiency in Spanish, Portuguese, or other European or Asian languages is considered an advantage
Excellent writing: produces clear emails, memos and executive summaries that need no editing
Advanced MS Office / Google Workspace, especially PowerPoint and Excel (pivot tables, trackers, basic dashboards)
Comfortable with CRM and collaboration tools (e.g. Salesforce or HubSpot, Jira, Slack/Teams, Notion) and with AI assistants to speed up work
Strong project management: runs several workstreams at once and keeps every deadline visible
Understanding of sales processes, pipelines and commercial terminology
Location: Dubai, United Arab Emirates
Role Overview
A key position providing comprehensive support to the CEO across executive priorities and selected personal matters. The role requires a proactive, organised and digitally confident professional who can operate effectively in a fast-paced environment while leveraging Artificial Intelligence (AI), automation and AI-powered agents to enhance productivity, streamline workflows and improve efficiency.
Beyond traditional executive assistance, the successful candidate will be expected to identify opportunities for AI implementation,
build and configure AI agents
, and automate repetitive tasks and multi-step workflows.
Core Responsibilities
Executive Support
Manage the CEO’s complex calendar, meetings, priorities and schedule.
Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments.
Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues.
Prepare meeting materials, briefings, correspondence and executive communications as required.
Track key actions, deadlines and decisions, ensuring matters are followed through to completion.
Coordinate business travel, itineraries and associated logistics.
Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently.
Handle sensitive and confidential information with a high degree of discretion and accuracy.
AI, Automation & AI Agent Development
Build, configure and implement AI agents to support executive operations, research, scheduling, task management and administrative workflows.
Develop AI-powered solutions that automate repetitive tasks, streamline processes and reduce manual intervention.
Integrate AI tools with relevant business applications to improve information management, communication and workflow efficiency.
Implement AI-assisted solutions for meeting preparation, minutes, action tracking, document creation, research and reporting.
Identify opportunities to apply AI to everyday business challenges and translate them into practical, measurable improvements.
Test, refine and maintain AI agents and automated workflows to ensure reliability, accuracy and effectiveness.
Stay updated on emerging AI technologies, agent-building platforms and automation tools.
Apply appropriate data privacy, security and human oversight when using AI, particularly when handling confidential information.
Personal Support
Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics.
Coordinate personal schedules, bookings, arrangements and other practical requirements.
Anticipate needs and resolve routine matters independently where appropriate.
Learn and consistently apply the CEO’s preferences and ways of working.
Use appropriate digital tools and automation to simplify scheduling and personal administration.
Maintain professional boundaries and strict confidentiality at all times.
Requirements
7+ years of proven experience in an Executive Assistant, Executive Coordinator or similar role, including direct support to a CEO or other C-level executive.
Hands-on experience building or configuring AI agents
, beyond basic use of ChatGPT or other AI assistants.
Practical understanding of AI tools, large language models (LLMs), workflow automation and application integrations.
Ability to design automated workflows and connect applications using integrations, APIs, or no-code/low-code platforms.
Experience coordinating with senior internal and external stakeholders such as board members, investors, owners, or high-profile clients.
Mid-level English proficiency.
Experience with platforms such as n8n, Make, Zapier or comparable AI and automation tools is an advantage.
Prior real estate or property management experience is an advantage.
Location: Dhahran, Saudi Arabia
We are seeking an experienced Instrumentation Engineer to join our Mechanical Services Shops team, responsible for rotating and static equipment repair and component fabrication.
The successful candidate will ensure the accuracy, reliability, availability, and lifecycle integrity of instrumentation across industrial machinery and facility systems. The role involves instrument engineering, calibration, troubleshooting, preventive maintenance, commissioning, and continuous improvement of instrumentation and control systems.
Key Responsibilities
Instrumentation Engineering: Specify, evaluate, and maintain pressure, temperature, flow, level, vibration, speed, position, force, torque, gas, and analytical instruments.
Calibration and Metrology: Develop calibration plans, establish tolerances and intervals, maintain traceability, document calibration results, and assess out-of-tolerance conditions.
Troubleshooting and Maintenance: Diagnose faults involving sensors, transmitters, wiring, grounding, signal conditioning, I/O systems, instrument loops, networks, alarms, and protection systems.
Controls and Commissioning: Prepare instrument datasheets, loop diagrams, hook-ups, cause-and-effect documentation, calibration procedures, FAT/SAT plans, loop checks, and commissioning records.
Asset and Change Management: Maintain instrument registers, critical spares, configuration backups, calibration history, obsolescence plans, bypass controls, Management of Change (MOC) records, and contractor quality documentation.
Reliability Improvement: Develop preventive-maintenance strategies, investigate recurring failures, implement corrective actions, and ensure compliance with applicable engineering and safety standards.
Minimum Requirements
Bachelor's degree in Instrumentation, Control Systems, Electrical, Electronics, Automation, or Mechatronics Engineering from a recognized and approved program.
Minimum 12 years of industrial instrumentation experience, including at least 7 years maintaining and commissioning instrumentation for manufacturing equipment and facility systems.
Strong knowledge of industrial sensors, transmitters, analyzers, vibration and speed probes, control valves, data acquisition, signal standards, grounding, and calibration.
Hands-on experience with PLC/DCS I/O, HART or fieldbus devices, loop checking, alarm and trip systems, instrument networks, and OEM machine interfaces.
Proven ability to develop calibration and preventive-maintenance plans, troubleshoot recurring failures, and manage instrument configurations.
Preferred Qualifications
ISA CCST or CAP certification.
Vendor-specific DCS/PLC training.
Vibration instrumentation training.
ISO/IEC 17025 metrology training.
Location: Dubai, United Arab Emirates
Müller’s Solutions
is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region.
Key Responsibilities
Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project)
Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers
Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets
Build reports and dashboards (Performance Analytics is a plus)
Take part in requirements workshops and turn business needs into technical designs
Support upgrades, cloning, update set management and platform health checks
Write technical documentation and provide L2/L3 support
Requirements
Requirements
4+ years of hands-on ServiceNow development and configuration experience
Strong JavaScript, Glide API and ServiceNow scripting skills
Experience across at least one major module (ITSM preferred)
Solid understanding of ServiceNow data model, ACLs and security
Integration experience (REST/SOAP, MID Server)
Bachelor’s degree in Computer Science, IT or a related field
Good communication skills in English; Arabic is a plus
Preferred Certifications
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist (CIS), any module
Location: Dubai, United Arab Emirates
Müller’s Solutions
is hiring a Business Analyst to join our team in Dubai. You’ll work with business stakeholders and delivery teams to understand needs, improve processes and turn requirements into effective solutions for our clients.
Key Responsibilities
Lead requirements workshops and interviews with stakeholders, then document business and functional requirements
Analyse current (As-Is) processes, identify gaps and inefficiencies, and design improved (To-Be) processes
Write BRDs, FRDs, user stories, acceptance criteria and process maps (BPMN)
Act as the link between business users and technical teams through design, build and testing
Keep the product backlog prioritised and support sprint planning in Agile teams
Plan and coordinate UAT: write test scenarios, support users, and track defects to closure
Analyse data and prepare reports and dashboards to support decision-making
Manage stakeholder expectations, change requests and scope throughout the project
Prepare training materials and user guides, and support go-live and post-implementation reviews
and hypercare
Support demand intake, release planning and continual improvement of the platform
Requirements
Requirements
Requirements
3+ years of experience as a Business Analyst on IT or digital transformation projects
Strong skills in requirements elicitation, documentation and process modelling
Hands-on experience writing user stories and working in Agile/Scrum teams
Proficiency with tools such as Jira, Confluence, Visio or Lucidchart, and MS Office
Data analysis skills; Excel essential, and Power BI or SQL is a plus
Excellent communication, facilitation and presentation skills in English; Arabic is a plus
Bachelor’s degree in Business, IT, Engineering or a related field
Preferred Certifications
CBAP / CCBA / ECBA (IIBA)
PMI-PBA
Certified Scrum Product Owner (CSPO) or PSPO
Lean Six Sigma (Green or Yellow Belt)
Location: New York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
Crystalia Glass is seeking an experienced, analytical, and execution-focused
Head of Sales (B2C)
to spearhead sustainable revenue and conversion growth across our nationwide retail operations.
We are looking for a growth-oriented builder rather than a maintainer — a commercial executive with a proven track record of diagnosing funnel bottlenecks, architecting high-converting sales systems, enforcing strict operational discipline, and scaling inbound, call-driven consumer sales.
The ideal candidate brings deep commercial leadership experience in the national consumer market, specifically within consultative,
custom-made physical products
with an average order value of $6K+.
Responsibilities:
Revenue Growth & Funnel Optimization:
Develop and execute the overall B2C growth strategy. Rigorously analyze sales data to identify root causes of lost revenue, prioritize growth levers, drive stage-by-stage conversion gains, accelerate speed-to-lead and quote turnaround, and eliminate avoidable lost deals.
Leadership Through Managers:
Lead, mentor, and hold accountable B2C Sales Team Leads. Establish their operating cadence, review cycles, and QA standards; empower each Team Lead to drive daily execution, rep coaching, and performance management.
Commercial Engine & Process Architecture:
Design and refine end-to-end B2C customer engagement standards, multi-touch follow-up cadences (phone, SMS, email), discounting discipline, margin preservation, and seamless order handoffs to production.
AI Integration & Conversation Intelligence:
Actively embed modern AI workflows into daily sales operations. Leverage conversational AI, automated speech transcription, and LLMs (ChatGPT, Claude, specialized speech QA) to run 100% call QA, surface recurring objection patterns, diagnose lost-deal root causes, and equip Team Leads with automated coaching insights for their reps.
Operational Excellence & CRM Governance:
Establish and enforce strict CRM architecture and hygiene (HubSpot, Salesforce, or equivalent). Oversee pipeline stages, automated task flows, omnichannel sequences, and SLA tracking; build BI dashboards that turn pipeline data into prioritized operational actions with clear owners and deadlines.
Sales Enablement & Training:
Develop deep expertise in our architectural glass systems, configurations, and pricing logic. Partner with the Training Department to create practical objection-handling playbooks, scripts, and targeted coaching modules based on real call transcript data.
Cross-Functional Collaboration:
Partner with Marketing on lead volume, CAC, lead scoring, and segment quality, while expanding complementary demand channels (referrals, repeat clients, trade/design partnerships). Align with Estimating and Production to ensure quote accuracy and reliable turnaround times.
Executive Cadence & Strategic Alignment:
Own full operational accountability for the B2C sales function. Deliver transparent reporting and forecasting to the CEO on conversion, margins, and revenue performance, serving as the trusted leader of the retail commercial engine.
Requirements
Experience:
10+ years of total sales experience, with 5+ years in sales leadership.
3+ years as head of a B2C sales function directly managing Team Leads or sales managers who ran their own front-line teams.
Demonstrated track record leading a B2C business generating
$30M+
in annual revenue.
Market & Product Background:
Proven leadership in
the
national market
selling physical, consultative, custom-made products requiring discovery, quoting, and production (e.g., architectural glass, windows & doors, custom closets, cabinetry, kitchens, remodeling, flooring, or interior finishes; installation experience is not required).
Sales Model:
Expert in high-volume, inbound, call-based B2C sales environments where conversion hinges on rapid lead response, quote turnaround, and structured follow-up cadences.
Proven builder profile: documented success in building or substantially redesigning a sales engine from scratch, demonstrating verified conversion and revenue expansion rather than simply maintaining existing workflows.
Experience designing and managing performance-driven commission plans for B2C sales teams.
Analytical Discipline:
Rigorous data-driven mindset capable of isolating funnel drop-offs, separating lead quality issues from sales execution flaws, and verifying ROI on operational changes.
CRM & AI Fluency:
Advanced proficiency in CRM pipeline design, automation, SLA tracking, and BI dashboards. Daily, practical adoption of modern AI tools (ChatGPT, Claude, Gemini, Perplexity) applied to call QA, lost-deal reviews, and team performance diagnostics.
Leadership & Communication:
Exceptional communication and interpersonal skills, with a direct, transparent management style and a track record of making decisive, data-backed talent and performance decisions.
Skills & Attributes:Education / Plus:
Business or Marketing degree is a plus; prior experience in a combined Sales & Marketing leadership role is an asset.
Benefits
Competitive base salary + performance-based bonuses.
On-site role, Monday to Friday, 8:30 AM – 5:00 PM.
Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company.
Opportunity to make a tangible, high-impact contribution to the business.
Location: Dubai, United Arab Emirates; Monaco; London, United Kingdom
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. Within its hospitality environment, attention to detail, discretion, and exceptional service are central to the experience it creates.
We are seeking a Villa Chef with a strong focus on Japanese cuisine to deliver a refined private dining experience. This role is suited to someone who brings craftsmanship, consistency, and a highly personalized approach to service, with the ability to anticipate preferences and maintain exacting culinary standards in an exclusive setting.
Responsibilities
Prepare authentic Japanese dishes tailored to guests’ tastes and dietary needs.
Create seasonal menus featuring sushi, sashimi, tempura, and traditional specialties.
Source premium ingredients and maintain exceptional standards for freshness and presentation.
Manage kitchen inventory, supplier orders, food safety, and daily cleanliness.
Coordinate meal timings and accommodate special requests in a private villa.
Requirements
Specialization in Japanese cuisine.
Hands-on experience in private villa or household chef work, ideally within a luxury hospitality setting.
Background in high-end omakase-style kitchens.
Proven ability to prepare sushi, sashimi, and tempura to a high standard.
Experience with kaiseki-style presentation and exceptional attention to detail in plating.
Experience serving principals directly and handling special dietary requests with discretion.
Dubai, United Arab Emirates; Monaco; London, United Kingdom
Location: Jazan, Saudi Arabia
We are seeking an experienced
EHSS Trainer who is fluent in Bangla
to support safety training and compliance activities for SMP. The successful candidate will develop and deliver EHS training programs, assess training needs, and ensure effective learning and safety awareness among a diverse industrial workforce.
Key Responsibilities
Develop and deliver EHS training programs for workers, supervisors, and other personnel.
Conduct training needs assessments and gap analysis to identify competency requirements.
Prepare structured training materials, presentations, and training packages.
Administer and maintain training records, attendance, tracking, and reporting through Learning Management Systems (LMS).
Ensure compliance with applicable EHS procedures, standards, and organizational requirements.
Apply interactive adult-learning techniques to improve training effectiveness and engagement.
Coordinate with management and site teams to support training schedules and requirements.
Minimum Requirements
Fluency in Bangla is mandatory.
10–12 years of experience in EHS training, industrial safety, or compliance, preferably in Oil & Gas, petrochemical, power generation, or heavy industries.
At least 3 years of experience in training development and delivery.
Diploma in Occupational Health & Safety, Industrial Safety, Engineering, or a related technical discipline.
Recognized Train-the-Trainer (TTT) certification.
NEBOSH, ASP, CSP, CIH, or an equivalent safety certification is preferred.
Hands-on experience with LMS platforms, training administration, and reporting.
Strong communication, presentation, facilitation, and computer skills, including MS Word, Excel, and PowerPoint.
Preferred Experience
Experience delivering EHS training on industrial Oil & Gas projects and communicating effectively with a multicultural workforce is highly desirable.
Location: Ho Chi Minh City, Vietnam
Top 3 Reasons To Join Us
International Environment
Working on the latest tech for the Insurtech Market Leader
Exposure to Diverse HR Functions
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We're the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We've grown our annualized revenue by over 30x since January 2021
We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About The Role
We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment.
The HR Intern will support a wide range of HR activities and projects, including document management, recruitment coordination, onboarding and offboarding processes, employee engagement events, and general HR administration.
What You Will Do
Assist with maintaining, organizing and preparing HR-related documents
Support the onboarding and offboarding processes, including preparing documents, collecting fingerprints, and conducting office tours
Support employee engagement initiatives and office events
Assist with recruitment activities, including candidate sourcing and interview scheduling when required
Provide general HR and administrative support, such as scanning, filing, pantry arrangements, and vendor coordination
Contribute to HR projects and process improvement activities as assigned
Undertake other duties as assigned
What We Need
Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Google Workspace
Keen attention to detail
Proactive and willing to take initiative
Ability to work collaboratively in a team environment
Positive attitude and eagerness to learn
Must be based in Ho Chi Minh City, Vietnam
Why You'll Love Working Here
International Environment
Professional Development Opportunities
Company activities and events
CoverGo Company
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Location: Espoo; Amsterdam; Lisbon; Valencia; Berlin; Athens; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Geospatial Image Analyst (GEOINT)
- Location: EU
- Department: Data
- Reports to: Senior SAR Image Analyst
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Geospatial Image Analyst within ICEYE’s Data line of business, you will play a central role in the exploitation and interpretation of Synthetic Aperture Radar (SAR) imagery - with a primary focus on Defence & Intelligence (D&I) applications and use cases.
This position is suited for an individual with several years of hands-on experience in geospatial data analysis and image interpretation, who is ready to deepen their expertise in SAR exploitation and operational delivery. You will contribute directly to mission-critical insights by transforming complex radar data into actionable intelligence products.
Working closely with our Image Analysis, Sales Engineering, Marketing, Product and Sales teams, you will combine your analytical acumen with advanced geospatial tools - including AI workflows - to provide stakeholders with timely, accurate, and operationally relevant geospatial intelligence.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Conduct advanced SAR image exploitation and analysis to support D&I use cases such as activity monitoring, change detection and pattern-of-life analysis.
- Develop and deliver analytic reports, visualizations, and geospatial products that meet customer requirements and operational standards.
- Collaborate with product and delivery teams to define analysis specifications, interpret results, and ensure technical outputs align with needs.
- Apply geospatial, remote sensing, and SAR science expertise to enhance ICEYE’s analytical capabilities and data value proposition.
- Engage with customers and partners, when required, to explain methodologies, interpret outputs, and support the operational use of ICEYE data.
- Stay current with advances in SAR technology, geospatial tools, and D&I analytic tradecraft, incorporating new techniques and insights into daily work.
WHAT WE’RE LOOKING FOR
Must haves:
- 3-5+ years of experience in geospatial analysis, SAR/satellite imagery (electro-optical, thermal, hyperspectral etc) exploitation, or related D&I analytical functions, in defense environment.
- Proficient in SAR interpretation, with working knowledge of common geospatial software e.g. QGIS, SOCET GXP, ArcGIS.
- Strong understanding of remote sensing and related geospatial principles.
- Excellent written and verbal communication skills, with the ability to convey complex analytical findings clearly to technical and non-technical audiences.
- Ability to adapt quickly, manage multiple tasks, and thrive in a fast-paced environment.
APPLICATION PROCESS
- TA Screen;
- Hiring Manager Interview;
- Practical Task + presentation;
- Final Interview with Senior Management.
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Cyprus; Portugal; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Compliance team at Payward plays a critical role in enabling the company to grow responsibly while navigating a rapidly evolving regulatory environment. Our teams work across jurisdictions and product lines to design and maintain scalable compliance frameworks that support Payward’s mission while ensuring regulatory obligations are met.
The Financial Intelligence Unit (FIU) Scale Team is responsible for ensuring the FIU can scale, across new operating jurisdictions and new products, effectively and efficiently. The team leads AML transaction monitoring and blockchain monitoring to ensure thresholds are appropriately set, tested, and governed while reducing false positives and maintaining strong oversight. In addition, the team focuses on identifying efficiencies in process workflows and implementing automation across the FIU. Scale works closely with external vendor, Compliance, and internal technology teams.
THE OPPORTUNITY
- Lead transaction monitoring optimization, including rule testing, threshold tuning, and the design and rollout of new monitoring scenarios to improve detection quality and reduce false positives
- Identify and drive automation and workflow improvements across FIU processes to increase operational efficiency and effectiveness
- Evaluate and implement emerging technologies, including LLM and AI-enabled tools, to enhance alert triage, investigations, SAR filing and FIU operational capabilities
- Partner with Product, Engineering, and Operations to support vendor integrations, monitoring infrastructure improvements, and FIU tooling enhancements
- Collaborate with Compliance leadership, including RCOs and MLROs, to maintain well-governed transaction monitoring frameworks aligned with regulatory expectations
- Support FIU scalability by designing processes and monitoring strategies that enable expansion into new products, regions, and increased transaction volumes
WHAT YOU BRING
- 5+ years of experience in AML, financial crime compliance, or FIU operations, with deep knowledge of transaction monitoring frameworks, suspicious activity detection, and regulatory expectations under BSA/AML regimes
- 3+ years of experience designing, testing, and tuning transaction monitoring rules, including threshold optimization, scenario design, and alert reduction strategies
- 3+ years of experience working with transaction monitoring systems and compliance tooling, including case management platforms, monitoring infrastructure, and investigative workflows
- Experience working in a regulated financial institution, preferably one licensed to operate in the EU, UK, and/or United States
- Experience driving process optimization or automation initiatives within compliance or financial crime programs to improve operational efficiency and scalability
- Experience working cross-functionally with Product, Engineering, Data, or Operations teams to implement monitoring controls, vendor integrations, or compliance technology solutions
- Strong analytical and data interpretation skills, with experience using metrics, dashboards, and data analysis to evaluate monitoring effectiveness and improve detection quality
- Experience operating in fast-growing fintech, payments, or crypto environments, with the ability to design scalable compliance controls that support new product launches and geographic expansion
- Experience working with AI, machine learning, or LLM-enabled compliance tools, including investigative automation or alert triage technologies
- Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or similar crypto investigative platforms
- Experience supporting vendor selection, implementation, or integration of regtech solutions
NICE TO HAVES
- ACAMS, CAMS-Audit, CFCS, or similar financial crime certifications
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Compliance team at Payward plays a critical role in enabling the company to grow responsibly while navigating a rapidly evolving regulatory environment. Our teams work across jurisdictions and product lines to design and maintain scalable compliance frameworks that support Payward’s mission while ensuring regulatory obligations are met.
The Financial Intelligence Unit (FIU) Scale Team is responsible for ensuring the FIU can scale, across new operating jurisdictions and new products, effectively and efficiently. The team leads AML transaction monitoring and blockchain monitoring to ensure thresholds are appropriately set, tested, and governed while reducing false positives and maintaining strong oversight. In addition, the team focuses on identifying efficiencies in process workflows and implementing automation across the FIU. Scale works closely with external vendor, Compliance, and internal technology teams.
THE OPPORTUNITY
- Lead transaction monitoring optimization, including rule testing, threshold tuning, and the design and rollout of new monitoring scenarios to improve detection quality and reduce false positives
- Identify and drive automation and workflow improvements across FIU processes to increase operational efficiency and effectiveness
- Evaluate and implement emerging technologies, including LLM and AI-enabled tools, to enhance alert triage, investigations, SAR filing and FIU operational capabilities
- Partner with Product, Engineering, and Operations to support vendor integrations, monitoring infrastructure improvements, and FIU tooling enhancements
- Collaborate with Compliance leadership, including RCOs and MLROs, to maintain well-governed transaction monitoring frameworks aligned with regulatory expectations
- Support FIU scalability by designing processes and monitoring strategies that enable expansion into new products, regions, and increased transaction volumes
WHAT YOU BRING
- 5+ years of experience in AML, financial crime compliance, or FIU operations, with deep knowledge of transaction monitoring frameworks, suspicious activity detection, and regulatory expectations under BSA/AML regimes
- 3+ years of experience designing, testing, and tuning transaction monitoring rules, including threshold optimization, scenario design, and alert reduction strategies
- 3+ years of experience working with transaction monitoring systems and compliance tooling, including case management platforms, monitoring infrastructure, and investigative workflows
- Experience working in a regulated financial institution, preferably one licensed to operate in the EU, UK, and/or United States
- Experience driving process optimization or automation initiatives within compliance or financial crime programs to improve operational efficiency and scalability
- Experience working cross-functionally with Product, Engineering, Data, or Operations teams to implement monitoring controls, vendor integrations, or compliance technology solutions
- Strong analytical and data interpretation skills, with experience using metrics, dashboards, and data analysis to evaluate monitoring effectiveness and improve detection quality
- Experience operating in fast-growing fintech, payments, or crypto environments, with the ability to design scalable compliance controls that support new product launches and geographic expansion
- Experience working with AI, machine learning, or LLM-enabled compliance tools, including investigative automation or alert triage technologies
- Familiarity with blockchain analytics tools such as Chainalysis, TRM Labs, Elliptic, or similar crypto investigative platforms
- Experience supporting vendor selection, implementation, or integration of regtech solutions
NICE TO HAVES
- ACAMS, CAMS-Audit, CFCS, or similar financial crime certifications
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Ireland
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
THE OPPORTUNITY
- Support the Head of Compliance in approving assets, including ensuring the Asset Listing process is operating in line with regulatory requirements and that assets are listed correctly
- Manage the policies and procedures inventory
- Oversee the delivery of PGSL’s Compliance Monitoring Plan
- Manage the CBI correspondence log and associated reg scanning feeds
- Assist in preparing reports for Committee and Board meetings on compliance matters
- Assist in the delivery of the annual PGSL Training Plan
- Assist in the maintenance of PGSL’s AML/CFT Framework
- Collaborate with the Head of Compliance on horizon scanning and the implementation of new regulatory requirements as they arise
- Support ongoing compliance with all applicable regulatory requirements
- Assist in managing regulatory inquiries and exams, including document and data retrieval
- Continually seek out and implement efficiencies and process improvements
WHAT YOU BRING
- Significant experience of delivering Compliance and AML/CFT plans with precision & speed
- Demonstrated ability to effectively manage tight deadlines and key stakeholder relationships
- Practical knowledge of compliance and AML/CFT management techniques
- Experience and/or passion for crypto preferred
- Excellent communication skills, both verbal and written
- Strong attention to detail and strong organisational skills
- 5+ years of experience in Compliance related business functions
- Strong knowledge of regulations, domestic and international, particularly in crypto
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results.
WHAT YOU'LL DO
- Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results.
- Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams.
- Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results.
- Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists.
- Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team.
- Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity.
WHAT YOU NEED
- A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience.
- Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction.
- Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation.
- Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results.
- A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching.
NICE TO HAVE
- Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles.
- Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes.
- Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
УдалённоRomania; Argentina; Turkey; Slovenia; Albania; Moldova
УдалённоseniorUkraine; Flexible working hours aligned with Israel time zones
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УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
seniorYerevan, Armenia; Own the CSO's calendar end to end prioritize requests, protect focus time, resolve conflicts across time zones (Europe, LatAm, Asia); Track record of supporting a leader who manages multiple teams across regions and time zones
Dubai, United Arab Emirates
Dhahran, Saudi Arabia
headNew York, United States; Miami, United States; Dallas, United States; Charleston, United States; Charlotte, United States
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Cyprus; Portugal; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоIreland; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)